- Title
- Assessing the skills development challenges facing the Department of Health in the Eastern Cape and its impact on the delivery of quality services: a case of Victoria Hospital in Amathole District
- Creator
- Matsila, Thomas Sipho
- Date
- 2013
- Type
- Thesis
- Type
- Masters
- Type
- MPA
- Identifier
- vital:11711
- Identifier
- http://hdl.handle.net/10353/d1015242
- Description
- Post- Apartheid South Africa has seen the emergence of an unskilled workforce, which has resulted in many challenges in service delivery especially in the public sector. To ensure that the problem of shortage of skills is addressed the government came up with policy strategies that were aimed at ensuring that the workers are equipped with the right skills within the work and in different institutions. The government came up with different policy frameworks that supported skills development of the South African Workforce. The current study of challenges facing Skills Development at Victoria Hospital has shown that the health sector in South Africa is stills fraught with shortage of skilled manpower although there are policy provisions that promote and encourage training and development of the employees. The findings from the study have indicated that at Victoria Hospital there is an ageing workforce and that the employees are not knowledgeable of skills development programmes that are taking place. The findings of the study also indicated that perceived organizational support, demographic factors, political and legislative policy frameworks are important factors to consider in ensuring the success of skills development or training programmes within the health system in South Africa. The broad aim of the study was to investigate challenges facing Skills Development within Department of Health at Victoria Hospital in the Eastern Cape Province. The study was quantitative in nature and data was collected through survey based Likert questionnaires. Deductive logic was utilized in this study based on the premises of the Social Exchange Theory and the Equity theory.
- Format
- 96 leaves; 30 cm
- Format
- Publisher
- University of Fort Hare
- Publisher
- Faculty of Management & Commerce
- Language
- English
- Rights
- University of Fort Hare
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