- Title
- The use of performance information in the department of transport, Eastern Cape
- Creator
- Mrawusi, Lindelwa Theodorah
- Date
- 2014
- Type
- Thesis
- Type
- Masters
- Type
- MPA
- Identifier
- vital:11729
- Identifier
- http://hdl.handle.net/10353/d1018183
- Description
- In a global sphere where public management performance has to be monitored and governments held accountable for their performance, performance information use has been advocated to be stratagem to promote accountability and efficient public sector performance. The South African government has also in a bid to ensure accountable, responsive, transparent, participatory, effective and efficient service delivery promoted the use of performance information use. It is in this regard that the current study sought to It is this argument and scholarly contradictions that have given rise to the current study, which sought to investigate the usage of performance information systems (PIs) by managers and public sector officials in promoting good governance, decision making, transparency, accountability and reporting in the transport department in King Williams’ town. It was established from the current study that there is interplay of various factors for the proper utilization of PIs within the public sector and the findings of the study also indicated that PIs are mainly utilized by the top management for making decisions, planning and evaluation. In order to order to carry out the study, deductive logic was used using a quantitative survey methodology. Data was collected through the use of self administered Likert‐styled questionnaires within the King Williams Town Transport Department. The study utilized stratified sampling in selecting the respondents of the study.
- Format
- 180 leaves; 30 cm
- Format
- Publisher
- University of Fort Hare
- Publisher
- Faculty of Management & Commerce
- Language
- English
- Rights
- University of Fort Hare
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