- Title
- Personality and Psychological Conditions in Relation to Job Engagement among Municipal Workers in the Eastern Cape Province, South Africa
- Creator
- Mhlanga, Tatenda Shaleen
- Subject
- Job stress -- South Africa -- Eastern Cape Municipal government -- South Africa -- Eastern Cape
- Date
- 2019
- Type
- Thesis
- Type
- Doctoral
- Type
- D.Com (Industrial Psychology)
- Identifier
- http://hdl.handle.net/10353/13729
- Identifier
- vital:39702
- Description
- The efficiency of the public service delivery depends on the performance of the public employees. Due to high protest in the Eastern Cape due to poor service delivery, it is crucial to understand if the employees are engaged in doing their work. Although researchers have discovered many of the beneficial and positive consequences of job engagement, little is known about the multitude of antecedent factors that lead to employee engagement such as personality. The motivation of this study is to examine the relationship between the big five personality traits (openness to experience, conscientiousness, extraversion, agreeableness and neuroticism) and job engagement (physical, cognitive and emotional engagement) among municipal employees working in the six district municipalities of the Eastern Cape Province of South Africa. The study also looked at psychological conditions (availability, meaningfulness and safety) as a moderating factor between personality and job engagement. This contributes to the theoretical and conceptual knowledge of how job engagement can be enhanced through the hiring employees with certain personality traits and enhancing meaningfulness, safety and availability of psychological resources in the workplace. Survey questionnaires were used to collect data. Inferential analysis from SPSS was carried out to understand the relationship between the study variables. An overall model of the study was also identified through which showed the relationship on the study variables. The study findings show that openness to experience, conscientiousness, extraversion, agreeableness had a positive relationship with job engagement while neuroticism has a negative relationship with job engagement. All psychological conditions had a positive correlation with job engagement and when combined with the big five personality traits they added more variance in job engagement. The results validate aspects of Kahn’s personal engagement model. v The study recommends managers to switch from an intervention-based focus to a selection-based focus as municipalities can maximize their resources by being able to better predict job success early in the selection process as opposed to trying to maximize performance on a continual basis through interventions. In addition, management practitioners should regularly measure and track employee engagement for the effectiveness of strategic efforts to increase employee engagement to be monitored and evaluated
- Format
- 375 leaves
- Format
- Publisher
- University of Fort Hare
- Publisher
- Faculty of Management and Commerce
- Language
- English
- Rights
- University of Fort Hare
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UFH Department of Industrial Psychology
| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | MHLANGA TS -200705969-D COM INDUSTRIAL PSYCHOLOGY.pdf | 3 MB | Adobe Acrobat PDF | View Details Download |