- Title
- The management of records for accountability by municipalities in the Eastern Cape Province, South Africa : a case study of Mbizana Local Municipality
- Creator
- Tseku, Zintle
- Subject
- Records--Management Information organization Public records--Management
- Date
- 2018
- Type
- Thesis
- Type
- Masters
- Type
- Library and Information Science
- Identifier
- http://hdl.handle.net/10353/15254
- Identifier
- vital:40331
- Description
- Records management is a major element for accountability in the municipality. The research topic was “the management of records for accountability by the municipalities in the Eastern Cape Province, South Africa: A case study of Mbizana Local Municipality”. The objectives of the study were: to find out the types of records management programme maintained by Bizana Local Municipality, to describe available infrastructure that supports the records management programme in Mbizana Local Municipality, to find out the extent to which the management of records in Mbizana Local Municipality complies with statutory and legislative requirements, and to find out the possible constraints that affects the records management programme in Mbizana Local Municipality. The study was conducted in Mbizana Local Municipality which is under Alfred Ndzo District Municipality in Eastern Cape, South Africa. The sample was municipality staff and the residents of the municipality. The study used both qualitative and quantitative research methods. The findings were that Mbizana Local Municipality has a records management programme which is important for accountability, however, there is a need for security maintenance. In addition, the findings were that the municipality need to train its registry staff about records management or hire new people who are capable of managing records. The researcher recommended that Mbizana Local Municipality should provide more training to registry staff on the management of records. The municipality should introduce electronic records management system since nowadays records are created electronically. Electronic records can be easily retrieved when needed for accountability. Also the municipality should allow the public to have access to records.
- Format
- 148 leaves
- Format
- Publisher
- University of Fort Hare
- Publisher
- Faculty of Social Science and Humanities
- Language
- English
- Rights
- University of Fort Hare
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| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | (MLIS)Thesis Zintle Tseku 2018.pdf | 949 KB | Adobe Acrobat PDF | View Details Download |