- Title
- Determinants of consumerisation of information technology and its effect on employee performance
- Creator
- Khayundi, Hilda
- Subject
- Information technology -- Economic aspect Organizational effectiveness
- Date
- 2019
- Type
- Thesis
- Type
- Masters
- Type
- MCom (Business Management)
- Identifier
- http://hdl.handle.net/10353/16906
- Identifier
- vital:40784
- Description
- The ubiquitous nature of personally technological advanced devices and applications has engendered various predictions for the current employee at the workplace. With the introduction and adoption of mobile phones, tablets, laptops and even software, organisations are gradually allowing employees to utilise their personal mobile devices at the office to accomplish their tasks. This has led to the term Consumerisation of Information Technology (CIT) or IT consumerisation. The purpose of this study was to investigate the determinants of consumerisation of IT and its effect on job performance of staff at an institution of higher learning. This study used a theoretical framework - The Unified Theory of Acceptance and Usage of Technology – to find out if indeed consumerisation of IT has an effect on job performance. An online questionnaire was sent to the university’s staff email and a total of 230 responses were recorded. The study used a quantitative research approach. The Statistical Package for Social Sciences (SPSS) software was used for data analysis to test the hypotheses. Tests such as the multiple linear regression, factor analysis, correlations, ANOVA and t-tests were used to test the hypotheses. The findings of the study showed that there is a relationship between the determinants of consumerisation of IT and their effect on job performance at the workplace. These determinants are performance expectancy, social influence and facilitating conditions. Effort expectancy was the only factor that did not have an effect on consumerisation of IT. As such the study suggested that institutions and organisations to take note of the technological development of devices that can help employees improve their productivity. However, this should be treated with caution as there are also negative effects such as technostress and cyberloafing which may be associated with the advent of consumerisation of IT, therefore it should be a gradual process in order to see the benefits.
- Format
- 176 leaves
- Format
- Publisher
- University of Fort Hare
- Publisher
- Faculty of Management and Commerce
- Language
- English
- Rights
- University of Fort Hare
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