- Title
- Assessing the effects of misplacement of qualified personnel on the implementation of policies: Eastern Cape Department of Basic Education – a case of Head Office, Zone 6- Zwelitsha
- Creator
- Ntuni, Zingisa
- Subject
- Education -- Standards Full employment policies
- Date
- 2019
- Type
- Thesis
- Type
- Masters
- Type
- MPA
- Identifier
- http://hdl.handle.net/10353/18654
- Identifier
- vital:42703
- Description
- This dissertation sought to review literature on the skills underutilisation in the Eastern Cape Department of Education, a case of Head Office –Zone 6-Zwelitsha. The study intended to delve deeper into the depth of this challenge and understand the effects of this misdeed on the policy implementation in the department. This problem was compounded by the lackadaisical approach to the skills development by the department as it seemed to be employing a shotgun approach to the training and education of its labour-force. The consulted literature pointed to the existence and commonness of the skills underutilisation and its occasioning in reduced outputs and low worker-morale in the workplace. This study played a crucial role in terms of its contribution to the body of knowledge, being a reference point not only for the department of education, nonetheless, for other departments and organisations as well. The study could help the department to rectify its weaknesses and deal with their current challenges of personnel underutilisation. Policy makers and consultants could use the results of this study to formulate policies for their institutions. Lastly, students could also benefit from this study by using it as a source of reference. The qualitative method and case study as a research design employed in the study, semi-structured interviews used as a data collection method, snowballing sampling procedure used. The employees of the Department of Education used as the respondents in the study. The empirical findings in the study revealed the multiplicity of challenges associated with misplacement of qualified personnel in the department which entailed, inter alia, poor implementation of policies, programs and projects, low staff morale, poor delivery of services to the departmental clientele.
- Format
- 89 leaves
- Format
- Publisher
- University of Fort Hare
- Publisher
- Faculty of Management and Commerce
- Language
- English
- Rights
- University of Fort Hare
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| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details | SOURCE1 | NTUNI Z - 201716077- MPA.pdf | 1 MB | Adobe Acrobat PDF | View Details |