- Title
- An investigation on records management of student allocation for accommodation in selected universities of South Africa
- Creator
- Mboya, Ncumisa
- Subject
- Records--Management
- Date
- 2021-09
- Type
- Master's theses
- Type
- text
- Identifier
- http://hdl.handle.net/10353/23710
- Identifier
- vital:58584
- Description
- The study aimed at investigating the management of students’ residential records at University of Fort Hare (UFH) and Rhodes University (RU). The objectives of the study were to: Investigate the residential policies and records management policies of the University of Fort Hare and Rhodes University; Assess the records management practices at the University of Fort Hare and Rhodes University; Determine how records management affects the process of allocating accommodation to students at the University of Fort Hare and Rhodes University; Identify areas of possible improvement of records management and student satisfaction concerning accommodation and allocation in both institutions. To achieve these objectives, the study used both qualitative and quantitative research methodologies. The data were collected using self-administered questionnaires and face-to-face interviews. A purposive non-probability sampling technique was used to select the participants of the study. Out of the targeted sample size of 39, the researcher administered questionnaires to 29 respondents and only 28 questionnaires were returned while 10 participants were interviewed. Therefore, a total of 38 staff members were included in the study. The qualitative data collected was analysed using thematic analysis while quantitative data collected was analysed using descriptive statistical analysis. The findings of the study showed that UFH and Rhodes University mostly make use of capturing process as one of the essential processes of records keeping used to allocate accommodation to students in their institutions. More importantly, the findings also revealed that there are different challenges faced by both universities. One of the challenges hindering student residence records at the University of Fort Hare (UFH) includes a lack of records xv management knowledge and incompetence. This might be because there are no records management personnel to take responsibility for student records. On the other hand, Rhodes University is faced with the unavailability of information sources, which might be attributed to a lack of information technology.
- Description
- Thesis (MLIS) -- Faculty of Social Sciences and Humanities, 2021
- Format
- computer
- Format
- online resource
- Format
- application/pdf
- Format
- 1 online resource (xvi, 189 pages)
- Format
- Publisher
- University of Fort Hare
- Publisher
- Faculty of Social Sciences and Humanities
- Language
- English
- Rights
- rights holder
- Rights
- All Rights Reserved
- Rights
- Open Access
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- Downloads: 35
Collections
UFH Department of Library & Information Science
| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | Mboya Dissertation.pdf | 2 MB | Adobe Acrobat PDF | View Details Download |