- Title
- An Assessment of the Human Resource in Recruitment and Selection Processes at King Sabata Dalindyebo Local Municipality
- Creator
- Nkosiyane, Thembakazi
- Subject
- Employees -- Recruiting -- South Africa Employee selection Human capital|
- Date
- 2019
- Type
- Thesis
- Type
- Masters
- Type
- MPA
- Identifier
- http://hdl.handle.net/10353/12480
- Identifier
- vital:39267
- Description
- The aim of the study was to carry out an assessment of the recruiting and selection processes at KSD Local Municipality in the Eastern Cape Province. The study, also aimed to give recommendations on how organisations can improve their human resource recruitment and selection processes in order to employ and retain quality or highly talented and committed employees, and to offer good service delivery to the people. The recruitment and selection practices at KSD Local Municipality seem to be degenerating. Lack of transparent procedures in the hiring of workers can result in the municipality experiencing a decline in performance and an increase in service delivery protests. Cases of nepotism and corruption in the hiring process has negatively affected the operations of the municipality The study used the quantitative research methods for data collection and analysis. Thus, the questionnaire was used to collect data and the probability sampling method was used to get the respondents. The stratified sampling method was employed in selecting respondents. This study concluded that the hiring procedures at KSD Local Municipality were not good. Good hiring processes improve employee engagement, retain quality workers, reduce employee turnover and service delivery protests, and save time and money. Poor recruitment and selection procedures increase employee turnover, lower employee morale and level of performance, reduce employee confidence in the management and may result in extra costs being incurred. Recommendations have been prepared on how organisations can employ good recruitment and selection practices that promote the employment and retention of quality employees. The municipality should design and implement good and up-to date hiring procedures which are devoid of corruption and nepotism.
- Format
- 110leaves
- Format
- Publisher
- University of Fort Hare
- Publisher
- Faculty of Management and Commerce
- Language
- English
- Rights
- University of Fort Hare
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| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | NKOSIYANE T 201613409 MPA.pdf | 2 MB | Adobe Acrobat PDF | View Details Download |