- Title
- Job engagement, Self-efficacy and Organisational citizenship behaviour among employees in selected insurance companies in the eastern cape province
- Creator
- Ntshentshe, Sinazo
- Subject
- Organizational behavior -- South Africa -- Eastern Cape Job satisfaction -- South Africa -- Eastern Cape Management -- Employee participation -- South Africa -- Eastern Cape
- Date
- 2019
- Type
- Thesis
- Type
- Masters
- Type
- MCom (Industrial Psychology)
- Identifier
- http://hdl.handle.net/10353/12502
- Identifier
- vital:39269
- Description
- The present study investigated “Job engagement, self-efficacy and organisational citizenship behaviour among employees in an insurance company in the Eastern Cape province”. A research issue is emphasized and debated in details methodically. Social exchange theory (SET) and social cognitive theory (SCT were used in the study with the support of variable. Previous studies discovered and established the relationship between job engagement (JE) and organisational citizenship behaviour (OCB); as well as self-efficacy (SE) and organisational citizenship behavior; and all variables combined together. Hypothesis is formulated that used to achieve objectives. The study used quantitative research design. The sample (N=100) of the study consist of the employees in the selected insurance companies in Eastern Cape, province. The data was collected with the use of questionnaire method and analyses was done using Statistical Package for the social science.
- Format
- 89 leaves
- Format
- Publisher
- University of Fort Hare
- Publisher
- Faculty of Management and Commerce
- Language
- English
- Rights
- University of Fort Hare
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UFH Department of Industrial Psychology
| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details | SOURCE1 | NTSHENTSHE S 201210166 MCOM.pdf | 1 MB | Adobe Acrobat PDF | View Details |