An evaluation of the role of cost management control systems on organisational performance in public enterprises in Namibia: a case study of the Namibia airports company
- Authors: Shindobo, Teopolina
- Date: 2018
- Subjects: Cost accounting , Activity-based costing , Performance standards -- Namibia -- Evaluation , Organizational effectiveness -- Namibia
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: http://hdl.handle.net/10948/35785 , vital:33812
- Description: The primary goal of this study was to evaluate the role of cost management control systems (CMCS) on organisational performance of public enterprises in Namibia, using Namibia Airports Company (NAC) as a case study organisation. NAC uses the activity based costing (ABC) management control system and is still making losses, the auditor General have recommended that there is a need to evaluate the CMCS used by the NAC and their expenditure. In pursuing the primary objective of the study, four secondary objectives were therefore developed. The first objective was concerned with evaluating the purpose of the CMCSs in organisational decision making process. The second objective was concerned with analysing the effect of CMCSs on organisational performance in public enterprises. This was also achieved through a comprehensive review of literature. The third objective dealt with the design of a suitable methodology. The last objective was concerned with conclusions and recommendations of the study. The study followed a quantitative research methodology and a total of 100 questionnaires were self-administered to the respondents. Sixty-five questionnaires were returned with usable responses and were captured for analysis. Statistical analysis was applied in order to meet the requirements of research methodology as well as record and analyse the research findings. The study used descriptive statistics, reliability statistics, factor analysis and one way variance analysis (ANOVAs). Factor analysis was performed on the elements used to measure the impacts of CMCSs on the organisational performance of the Namibia Airports Company. Four key impacts of CMCSs were identified in this study. ANOVAs were employed as a way of determining significant differences between groups with regard to the factors that were identified. The finding of the study revealed that, the level of employee involvement in cost management activities is relatively weak at Namibia Airports Company despite a higher frequency of using the CMCSs. There is a significant effect on financial performance of the organisation as a result of employing CMCSs. The significant impacts of CMCSs on the organisational performance of the Namibia Airports Company include opportunities for improving financial performance management, efficiency in service delivery, and strategic decisions.
- Full Text:
- Date Issued: 2018
- Authors: Shindobo, Teopolina
- Date: 2018
- Subjects: Cost accounting , Activity-based costing , Performance standards -- Namibia -- Evaluation , Organizational effectiveness -- Namibia
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: http://hdl.handle.net/10948/35785 , vital:33812
- Description: The primary goal of this study was to evaluate the role of cost management control systems (CMCS) on organisational performance of public enterprises in Namibia, using Namibia Airports Company (NAC) as a case study organisation. NAC uses the activity based costing (ABC) management control system and is still making losses, the auditor General have recommended that there is a need to evaluate the CMCS used by the NAC and their expenditure. In pursuing the primary objective of the study, four secondary objectives were therefore developed. The first objective was concerned with evaluating the purpose of the CMCSs in organisational decision making process. The second objective was concerned with analysing the effect of CMCSs on organisational performance in public enterprises. This was also achieved through a comprehensive review of literature. The third objective dealt with the design of a suitable methodology. The last objective was concerned with conclusions and recommendations of the study. The study followed a quantitative research methodology and a total of 100 questionnaires were self-administered to the respondents. Sixty-five questionnaires were returned with usable responses and were captured for analysis. Statistical analysis was applied in order to meet the requirements of research methodology as well as record and analyse the research findings. The study used descriptive statistics, reliability statistics, factor analysis and one way variance analysis (ANOVAs). Factor analysis was performed on the elements used to measure the impacts of CMCSs on the organisational performance of the Namibia Airports Company. Four key impacts of CMCSs were identified in this study. ANOVAs were employed as a way of determining significant differences between groups with regard to the factors that were identified. The finding of the study revealed that, the level of employee involvement in cost management activities is relatively weak at Namibia Airports Company despite a higher frequency of using the CMCSs. There is a significant effect on financial performance of the organisation as a result of employing CMCSs. The significant impacts of CMCSs on the organisational performance of the Namibia Airports Company include opportunities for improving financial performance management, efficiency in service delivery, and strategic decisions.
- Full Text:
- Date Issued: 2018
Time-driven activity-based costing for small to medium manufacturing enterprises in South Africa: an integrated balanced scorecard approach
- Authors: Reynolds, Arthur
- Date: 2018
- Subjects: Activity-based costing , Managerial accounting Small business -- Finance Small business -- South Africa
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/35125 , vital:33630
- Description: The failure rate of small to medium enterprises in South Africa is very high. This is problematic as there is a large dependence on the ongoing success of small to medium enterprises from the economy and society. Increasing labour costs and inflationary pressure have contributed to the high failure rates of small to medium enterprises. In addition, the manufacturing sector for small to medium enterprises has showed a decline over recent years. There is thus a need to identify and manage the critical success factors (CSFs) for small to medium manufacturing enterprises. The balanced scorecard (BSC) has been used successfully to manage CSFs. Furthermore, research on time-driven activity-based costing (TDABC) has illustrated that this costing system could be implemented successfully at small to medium enterprises across the world to manage costs, and that the BSC could be used successfully together with TDABC. However, research has shown that implementing a BSC at small to medium enterprises could be challenging. As a result, the theory of constraints (TOC) that can be used to explain the phenomenon of constraints of resources is recognised as the underlying theory for this study. The availability of a generic yet adaptable BSC could potentially enable owners and managers of small to medium manufacturing enterprises to manage the CSFs that together with the TDABC system can lower costs and identify unused capacity. This study has developed and implemented a generic TDABC/BSC costing system by investigating literature and conducting a Delphi study and a case study at a small to medium enterprise specialising in manufacturing. Firstly, it was found that a generic BSC for small to medium manufacturing enterprises could be developed by using a Delphi study to create a BSC template with optional key metrics/key performance indicators (KPIs) to suit different types of manufacturing industries. Secondly, it was demonstrated in a case study that TDABC could still be beneficial for a small to medium manufacturing enterprise if focus is only on a single product. Thirdly, it became evident that the system could be used to manage the TOC. Finally, the case study shows that cost savings could be achieved in small to medium enterprise by using the integrated TDABC/BSC costing system and by that increase the success of the business.
- Full Text:
- Date Issued: 2018
- Authors: Reynolds, Arthur
- Date: 2018
- Subjects: Activity-based costing , Managerial accounting Small business -- Finance Small business -- South Africa
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/35125 , vital:33630
- Description: The failure rate of small to medium enterprises in South Africa is very high. This is problematic as there is a large dependence on the ongoing success of small to medium enterprises from the economy and society. Increasing labour costs and inflationary pressure have contributed to the high failure rates of small to medium enterprises. In addition, the manufacturing sector for small to medium enterprises has showed a decline over recent years. There is thus a need to identify and manage the critical success factors (CSFs) for small to medium manufacturing enterprises. The balanced scorecard (BSC) has been used successfully to manage CSFs. Furthermore, research on time-driven activity-based costing (TDABC) has illustrated that this costing system could be implemented successfully at small to medium enterprises across the world to manage costs, and that the BSC could be used successfully together with TDABC. However, research has shown that implementing a BSC at small to medium enterprises could be challenging. As a result, the theory of constraints (TOC) that can be used to explain the phenomenon of constraints of resources is recognised as the underlying theory for this study. The availability of a generic yet adaptable BSC could potentially enable owners and managers of small to medium manufacturing enterprises to manage the CSFs that together with the TDABC system can lower costs and identify unused capacity. This study has developed and implemented a generic TDABC/BSC costing system by investigating literature and conducting a Delphi study and a case study at a small to medium enterprise specialising in manufacturing. Firstly, it was found that a generic BSC for small to medium manufacturing enterprises could be developed by using a Delphi study to create a BSC template with optional key metrics/key performance indicators (KPIs) to suit different types of manufacturing industries. Secondly, it was demonstrated in a case study that TDABC could still be beneficial for a small to medium manufacturing enterprise if focus is only on a single product. Thirdly, it became evident that the system could be used to manage the TOC. Finally, the case study shows that cost savings could be achieved in small to medium enterprise by using the integrated TDABC/BSC costing system and by that increase the success of the business.
- Full Text:
- Date Issued: 2018
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