Assessment of the impact of service charters on service delivery in Malawi: a case of Southern Region Water Board
- Authors: Ntelela, Rashid Friday
- Date: 2012
- Subjects: Water-supply -- Malawi , Water utilities -- Malawi , Municipal services -- Malawi , Local government -- Malawi
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11624 , http://hdl.handle.net/10353/549 , Water-supply -- Malawi , Water utilities -- Malawi , Municipal services -- Malawi , Local government -- Malawi
- Description: Malawi is divided into three regions, namely: Southern, Central and Northern regions. Each Region has an independent Water Board owned by Government to supply it with portable water. The Constitution of the Republic of Malawi 1994, Chapter 3, Section 13 recognizes public trust and good governance as some of the fundamental principles of National Policy and thereby promised to introduce measures which will guarantee accountability, transparency, personal integrity and financial probity and which by virtue of their effectiveness will strengthen confidence in public institutions. In order to improve service delivery and fulfill the stated constitutional imperatives, the Malawi Government issued the following statement in 2008, one of our cardinal agenda is reform aimed at changing the way things are done in the public service so that it becomes more efficient and responsive to the needs of all Malawians. As a Government we realize that no matter how brilliant plans and development agenda can be, they will be frustrated unless major reforms are initiated and implemented to facilitate required changes to support the development process. Major changes are necessary in values, beliefs, norms, attitudes and mindsets to help create an enabling environment for the effective management of reforms across the public service. We need to move away from the business as usual type of attitude and fully account for time that we are paid for from public funds if we are to join the prosperous nations (National Framework for Public Sector Management Reform, June, 2008).
- Full Text:
- Date Issued: 2012
- Authors: Ntelela, Rashid Friday
- Date: 2012
- Subjects: Water-supply -- Malawi , Water utilities -- Malawi , Municipal services -- Malawi , Local government -- Malawi
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11624 , http://hdl.handle.net/10353/549 , Water-supply -- Malawi , Water utilities -- Malawi , Municipal services -- Malawi , Local government -- Malawi
- Description: Malawi is divided into three regions, namely: Southern, Central and Northern regions. Each Region has an independent Water Board owned by Government to supply it with portable water. The Constitution of the Republic of Malawi 1994, Chapter 3, Section 13 recognizes public trust and good governance as some of the fundamental principles of National Policy and thereby promised to introduce measures which will guarantee accountability, transparency, personal integrity and financial probity and which by virtue of their effectiveness will strengthen confidence in public institutions. In order to improve service delivery and fulfill the stated constitutional imperatives, the Malawi Government issued the following statement in 2008, one of our cardinal agenda is reform aimed at changing the way things are done in the public service so that it becomes more efficient and responsive to the needs of all Malawians. As a Government we realize that no matter how brilliant plans and development agenda can be, they will be frustrated unless major reforms are initiated and implemented to facilitate required changes to support the development process. Major changes are necessary in values, beliefs, norms, attitudes and mindsets to help create an enabling environment for the effective management of reforms across the public service. We need to move away from the business as usual type of attitude and fully account for time that we are paid for from public funds if we are to join the prosperous nations (National Framework for Public Sector Management Reform, June, 2008).
- Full Text:
- Date Issued: 2012
An assessment of the implementation of the national decentralisation policy in Zomba District Council in Malawi: (2009-2010)
- Authors: Chibwana, Atanazio Gabriel
- Date: 2011
- Subjects: Decentralization in government -- Malawi , Local government -- Malawi , Regional planning -- Malawi
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11626 , http://hdl.handle.net/10353/542 , Decentralization in government -- Malawi , Local government -- Malawi , Regional planning -- Malawi
- Description: This study was aimed at assessing the implementation status of the National Decentralisation Policy in Zomba District Council in Malawi given the current situation where the council is operating without ward councilors. It also undertook an exploration of factors affecting the implementation of the National Decentralisation Policy in Zomba District Council and made recommendations which can positively contribute to the effective implementation of the National Decentralisation Policy in Zomba District Council. Using both qualitative and quantitative research design, data for the study was collected using interviews, questionnaires and document analysis. The study found that the implementation of the National Decentralisation Policy in Zomba District Council during the period under study was unsatisfactory. The major challenges to the implementation of the National Decentralisation Policy in Zomba District Council were largely linked to the absence of councilors in the current council setup, violation of legal instruments governing the implementation of the National Decentralisation Policy by the incumbent leadership, lack of political will among the ruling elite to see full implementation of the National Decentralisation Policy, poor performance of structures operating in place of ward and council committees and inadequate finances at the disposal of Zomba District Council. The study concluded that Zomba District Council needed ward councilors to fully implement the National Decentralisation Policy. However the study also observed that it would be impossible to attain the objectives of the decentralization policy if there was no political will on the part of the incumbent leadership to see the National Decentralisation Policy implemented in full at Zomba District Council.
- Full Text:
- Date Issued: 2011
- Authors: Chibwana, Atanazio Gabriel
- Date: 2011
- Subjects: Decentralization in government -- Malawi , Local government -- Malawi , Regional planning -- Malawi
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11626 , http://hdl.handle.net/10353/542 , Decentralization in government -- Malawi , Local government -- Malawi , Regional planning -- Malawi
- Description: This study was aimed at assessing the implementation status of the National Decentralisation Policy in Zomba District Council in Malawi given the current situation where the council is operating without ward councilors. It also undertook an exploration of factors affecting the implementation of the National Decentralisation Policy in Zomba District Council and made recommendations which can positively contribute to the effective implementation of the National Decentralisation Policy in Zomba District Council. Using both qualitative and quantitative research design, data for the study was collected using interviews, questionnaires and document analysis. The study found that the implementation of the National Decentralisation Policy in Zomba District Council during the period under study was unsatisfactory. The major challenges to the implementation of the National Decentralisation Policy in Zomba District Council were largely linked to the absence of councilors in the current council setup, violation of legal instruments governing the implementation of the National Decentralisation Policy by the incumbent leadership, lack of political will among the ruling elite to see full implementation of the National Decentralisation Policy, poor performance of structures operating in place of ward and council committees and inadequate finances at the disposal of Zomba District Council. The study concluded that Zomba District Council needed ward councilors to fully implement the National Decentralisation Policy. However the study also observed that it would be impossible to attain the objectives of the decentralization policy if there was no political will on the part of the incumbent leadership to see the National Decentralisation Policy implemented in full at Zomba District Council.
- Full Text:
- Date Issued: 2011
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