The Influence of stakeholder orientation and entrepreneurial orientation on the performance of small tourism businesses in the Eastern Cape Province
- Maseko, Ian https://orcid.org/0000-0003-1374-1660
- Authors: Maseko, Ian https://orcid.org/0000-0003-1374-1660
- Date: 2010-12
- Subjects: Small business -- South Africa , Tourism -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/25937 , vital:64635
- Description: Small businesses have been identified as a catalyst for the growth and expansion of both developed and developing economies. In South Africa, tourism is an important element of the economy and small tourism businesses play an integral role in this sector. However, the success of these firms is influenced by the business orientation adopted. In this regard, entrepreneurial orientation and stakeholder orientation are considered key factors in ensuring enterprise performance and longevity. The main objective of this research is to establish the relationship between stakeholder orientation, entrepreneurial orientation and the performance of small tourism businesses. In order to accomplish this purpose, the reliability and validity of the instrument was assessed, followed by a multiple regression analysis and a Pearson correlation analysis to test the proposed hypotheses. Overall findings from this study suggest that one dimension of stakeholder orientation and entrepreneurial orientation has a positive significant relationship with small firm performance. The results also confirm that stakeholder orientation dimensions and entrepreneurial orientation are positively correlated. , Thesis (MCom) -- Faculty of Management and Commerce, 2010
- Full Text:
- Authors: Maseko, Ian https://orcid.org/0000-0003-1374-1660
- Date: 2010-12
- Subjects: Small business -- South Africa , Tourism -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/25937 , vital:64635
- Description: Small businesses have been identified as a catalyst for the growth and expansion of both developed and developing economies. In South Africa, tourism is an important element of the economy and small tourism businesses play an integral role in this sector. However, the success of these firms is influenced by the business orientation adopted. In this regard, entrepreneurial orientation and stakeholder orientation are considered key factors in ensuring enterprise performance and longevity. The main objective of this research is to establish the relationship between stakeholder orientation, entrepreneurial orientation and the performance of small tourism businesses. In order to accomplish this purpose, the reliability and validity of the instrument was assessed, followed by a multiple regression analysis and a Pearson correlation analysis to test the proposed hypotheses. Overall findings from this study suggest that one dimension of stakeholder orientation and entrepreneurial orientation has a positive significant relationship with small firm performance. The results also confirm that stakeholder orientation dimensions and entrepreneurial orientation are positively correlated. , Thesis (MCom) -- Faculty of Management and Commerce, 2010
- Full Text:
Small hospitality enterprises and the internet: an IT governance model for conducting business online
- Authors: Ngoqo, Bukelwa
- Date: 2010
- Subjects: Hospitality industry -- South Africa , Tourism -- South Africa , Organizational effectiveness -- South Africa , Electronic commerce , Internet , Risk management , Electronic data processing
- Language: English
- Type: Thesis , Masters , MCom (Information Systems)
- Identifier: vital:11133 , http://hdl.handle.net/10353/382 , Hospitality industry -- South Africa , Tourism -- South Africa , Organizational effectiveness -- South Africa , Electronic commerce , Internet , Risk management , Electronic data processing
- Description: The Internet has made a considerable impact on how business is conducted. Empowered by technology consumers are using the Internet as a tool to communicate and transact online. E-commerce (electronic commerce) presents opportunities for business to gain a competitive advantage, however it also posses certain challenges. Small and Medium Hospitality Enterprises (SMHEs) sector within the tourism industry, is one of the sectors which stands to benefit from using the Internet for business. Researchers agree that the contribution made by the tourism sector in developing economies is substantial. However, SMHEs are noted for their failure to derive optimal benefits from using the Internet for business to improve their competitiveness. This study which seeks to develop a model for use by SMHEs as a guide when making the decision to adopt technology was necessitated by the importance of SMHE’s contribution in the economy of developing countries. This model is based on the examination of existing theories and models such as; the Delone and McLean IS success model (2004), and the ITGI’s (2007) IT governance focus areas model. To elicit the desired outcomes, additional data was collected using questionnaires, interviews, and observations. The collected data was analysed and resulted in the development of a model that can be used by SMHEs in order to derive value from IT and to gain a competitive advantage.
- Full Text:
- Authors: Ngoqo, Bukelwa
- Date: 2010
- Subjects: Hospitality industry -- South Africa , Tourism -- South Africa , Organizational effectiveness -- South Africa , Electronic commerce , Internet , Risk management , Electronic data processing
- Language: English
- Type: Thesis , Masters , MCom (Information Systems)
- Identifier: vital:11133 , http://hdl.handle.net/10353/382 , Hospitality industry -- South Africa , Tourism -- South Africa , Organizational effectiveness -- South Africa , Electronic commerce , Internet , Risk management , Electronic data processing
- Description: The Internet has made a considerable impact on how business is conducted. Empowered by technology consumers are using the Internet as a tool to communicate and transact online. E-commerce (electronic commerce) presents opportunities for business to gain a competitive advantage, however it also posses certain challenges. Small and Medium Hospitality Enterprises (SMHEs) sector within the tourism industry, is one of the sectors which stands to benefit from using the Internet for business. Researchers agree that the contribution made by the tourism sector in developing economies is substantial. However, SMHEs are noted for their failure to derive optimal benefits from using the Internet for business to improve their competitiveness. This study which seeks to develop a model for use by SMHEs as a guide when making the decision to adopt technology was necessitated by the importance of SMHE’s contribution in the economy of developing countries. This model is based on the examination of existing theories and models such as; the Delone and McLean IS success model (2004), and the ITGI’s (2007) IT governance focus areas model. To elicit the desired outcomes, additional data was collected using questionnaires, interviews, and observations. The collected data was analysed and resulted in the development of a model that can be used by SMHEs in order to derive value from IT and to gain a competitive advantage.
- Full Text:
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