The implementation of the back to basics programme by municipalities: a case of Raymond Mhlaba Municipality
- Zengethwa, Noluvuyo Precious
- Authors: Zengethwa, Noluvuyo Precious
- Date: 2020
- Subjects: Leadership Management
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/18941 , vital:43001
- Description: The aim of the study was to investigate the implementation of the Back-to-Basics (B2B) programme in Raymond Mhlaba Municipality. The study used qualitative research design and data was collected using in-depth interviews. The finding of the study revealed that the municipality was able to sufficiently implement the appropriate B2B programme in the community areas. Moreover, the findings identified corruption and mismanagement of funds, improper understanding of the municipality’s IDP and the roles of different government departments, poor communication skills between the municipality ward councillors and the community members, as well as poor service delivery as some of the challenges faced by Raymond Mhlaba Municipality in implementing the Back-To-Basics programmes. Importantly, in respective community areas, the findings revealed that water crises, empty promises and unrealistic/fake promises are some of the negative impacts the community members experienced during the implementation of the B2B programme, which brought little growth and development to the communities. Besides, the findings revealed that the implementation of this programme created employment opportunities for the unemployed youths in the communities. The study, however, concluded that the municipality is not doing enough in the implementation of B2B programme as many communities still complain of poor service delivery. Hence, for effectiveness in the implementation of B2B programme, it is important that the municipality delegates powers to the ward councillors. Furthermore, municipality management needs to refrain from making empty promises to the communities, they must be honest and deliver qualitative services to communities. However, community members should show signs of appreciation to all municipal activities, as well be supportive and ii show lots of interest and willingness attending the municipality’s manifestoes. Finally, the municipality management should ensure transparency, effective communication with the community members, provision of good service delivery, fulfilment of promises, honesty, proper budgetary allocation and spending, effective monitoring and evaluation of the municipal officials, as well as avoiding of nepotism in awarding tenders for the purpose of achieving a smooth running of the municipality.
- Full Text:
- Date Issued: 2020
- Authors: Zengethwa, Noluvuyo Precious
- Date: 2020
- Subjects: Leadership Management
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/18941 , vital:43001
- Description: The aim of the study was to investigate the implementation of the Back-to-Basics (B2B) programme in Raymond Mhlaba Municipality. The study used qualitative research design and data was collected using in-depth interviews. The finding of the study revealed that the municipality was able to sufficiently implement the appropriate B2B programme in the community areas. Moreover, the findings identified corruption and mismanagement of funds, improper understanding of the municipality’s IDP and the roles of different government departments, poor communication skills between the municipality ward councillors and the community members, as well as poor service delivery as some of the challenges faced by Raymond Mhlaba Municipality in implementing the Back-To-Basics programmes. Importantly, in respective community areas, the findings revealed that water crises, empty promises and unrealistic/fake promises are some of the negative impacts the community members experienced during the implementation of the B2B programme, which brought little growth and development to the communities. Besides, the findings revealed that the implementation of this programme created employment opportunities for the unemployed youths in the communities. The study, however, concluded that the municipality is not doing enough in the implementation of B2B programme as many communities still complain of poor service delivery. Hence, for effectiveness in the implementation of B2B programme, it is important that the municipality delegates powers to the ward councillors. Furthermore, municipality management needs to refrain from making empty promises to the communities, they must be honest and deliver qualitative services to communities. However, community members should show signs of appreciation to all municipal activities, as well be supportive and ii show lots of interest and willingness attending the municipality’s manifestoes. Finally, the municipality management should ensure transparency, effective communication with the community members, provision of good service delivery, fulfilment of promises, honesty, proper budgetary allocation and spending, effective monitoring and evaluation of the municipal officials, as well as avoiding of nepotism in awarding tenders for the purpose of achieving a smooth running of the municipality.
- Full Text:
- Date Issued: 2020
The Effects of Municipal Amalgamations on Organisational Culture: A Case-Study of Raymond Mhlaba Local Municipality in Eastern Cape Province.
- Authors: Ndlela, Likhaya Hlubikazi
- Date: 2019
- Subjects: Corporate culture Organizational change
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/13848 , vital:39717
- Description: In the study, the researcher assessed the effects of amalgamations on organisational culture in the Raymond Mhlaba Local Municipality in Eastern Cape Province. The study examined whether the current organisational structure is conducive to a sound working environment, analysed change management interventions provided after the amalgamation and made recommendations to the local municipality on the measures to be taken to provide quality service delivery, improved communication networks and challenges that affect organisational culture. The entire research process was guided by the above research objectives and questions that strive to assess the outcomes of the effects of an amalgamation on organisational culture in Raymond Mhlaba. The study involved a qualitative research approach, and interviews were conducted for the administrative employees of the municipality. The findings of the study identified that the municipal amalgamation has negative effects on organisational culture, especially at the beginning of the amalgamation. The study established that there are many factors that led to the negative effect of an amalgamation on organisational culture, such as lack of management communication, consultation and planning strategies, preferential treatment, conflict and confusion, service delivery and failure to provide change management interventions. The study also revealed that the amalgamation came with better opportunities in terms of salary scales as the municipality is be more capacitated. These factors can be prevented to ensure the success of amalgamations in Local Government. Finally, the study makes recommendations for the municipality on how 10 to handle the amalgamation better, to result to a positive effect on organisational culture.
- Full Text:
- Date Issued: 2019
- Authors: Ndlela, Likhaya Hlubikazi
- Date: 2019
- Subjects: Corporate culture Organizational change
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/13848 , vital:39717
- Description: In the study, the researcher assessed the effects of amalgamations on organisational culture in the Raymond Mhlaba Local Municipality in Eastern Cape Province. The study examined whether the current organisational structure is conducive to a sound working environment, analysed change management interventions provided after the amalgamation and made recommendations to the local municipality on the measures to be taken to provide quality service delivery, improved communication networks and challenges that affect organisational culture. The entire research process was guided by the above research objectives and questions that strive to assess the outcomes of the effects of an amalgamation on organisational culture in Raymond Mhlaba. The study involved a qualitative research approach, and interviews were conducted for the administrative employees of the municipality. The findings of the study identified that the municipal amalgamation has negative effects on organisational culture, especially at the beginning of the amalgamation. The study established that there are many factors that led to the negative effect of an amalgamation on organisational culture, such as lack of management communication, consultation and planning strategies, preferential treatment, conflict and confusion, service delivery and failure to provide change management interventions. The study also revealed that the amalgamation came with better opportunities in terms of salary scales as the municipality is be more capacitated. These factors can be prevented to ensure the success of amalgamations in Local Government. Finally, the study makes recommendations for the municipality on how 10 to handle the amalgamation better, to result to a positive effect on organisational culture.
- Full Text:
- Date Issued: 2019
The use of the performance management system as management tool to accelerate service delivery in municipalities, case study Amathole District Municipality Eastern Cape
- Authors: Nako, Mkhululi
- Date: 2019
- Subjects: Performance -- Management Public administration Local government
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/13824 , vital:39715
- Description: In the recent years have been several public protests in our communities which was a result of slow pace in the provision of services by the municipalities in the district which has led to the use of the performance management system in order to accelerate the service delivery. The study focused on the usage of the system like performance management to accelerate service delivery in Amatole District Municipality (ADM) in the Eastern Cape Province. There is limited research regarding the usage of the system like performance management to accelerate service delivery in Amatole District Municipality. Mixed research methodology was used. The sample (n=10) comprised of individual involved in performance management systems. Data was collected through the questionnaire method and both qualitative and quantitative methods were used for data analysis. The study results show that while the performance management systems are being practiced at the municipality it is not done effectively and efficiently. In addition, not all municipal employees had the necessary knowledge and expertise to implement PMS. It can also be noted that every respondent in the study agreed that performance management systems do accelerate service delivery if done efficiently. The study recommends that local government should not only focus on their plans on dealing with backlogs but also on the rapid development taking place and the performance management system framework should cater for individual performance.
- Full Text:
- Date Issued: 2019
- Authors: Nako, Mkhululi
- Date: 2019
- Subjects: Performance -- Management Public administration Local government
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/13824 , vital:39715
- Description: In the recent years have been several public protests in our communities which was a result of slow pace in the provision of services by the municipalities in the district which has led to the use of the performance management system in order to accelerate the service delivery. The study focused on the usage of the system like performance management to accelerate service delivery in Amatole District Municipality (ADM) in the Eastern Cape Province. There is limited research regarding the usage of the system like performance management to accelerate service delivery in Amatole District Municipality. Mixed research methodology was used. The sample (n=10) comprised of individual involved in performance management systems. Data was collected through the questionnaire method and both qualitative and quantitative methods were used for data analysis. The study results show that while the performance management systems are being practiced at the municipality it is not done effectively and efficiently. In addition, not all municipal employees had the necessary knowledge and expertise to implement PMS. It can also be noted that every respondent in the study agreed that performance management systems do accelerate service delivery if done efficiently. The study recommends that local government should not only focus on their plans on dealing with backlogs but also on the rapid development taking place and the performance management system framework should cater for individual performance.
- Full Text:
- Date Issued: 2019
To explore the Reconstruction Development Programme housing system in South Africa and its full potential relating to the system itself, the design, government’s role and the challenges encountered in its implementation: The Case of Buffalo City Metropolitan Municipality, Eastern Cape
- Authors: Mvunge, Nathunathi Mvunge
- Date: 2019
- Subjects: Housing -- South Africa -- Eastern Cape Human services -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/13782 , vital:39711
- Description: The issue of housing in South Africa presents a challenge confronting many citizens. As such, this dissertation seeks to identify the challenges faced by the Buffalo City Metropolitan Municipality in its implementation of the RDP Housing Scheme, to assess how the housing challenges in the BCMM differ from those in other municipalities, to identify the measures taken by the Buffalo City Metropolitan Municipality to address the challenges encountered in the implementation of the RDP Housing Scheme and to give possible recommendations that address the challenges encountered in the implementation of the RDP Housing Scheme in BCMM. The study makes use of qualitative research in the form of in-depth interviews, focus group discussions, observations and relevant secondary literature to collect data from the Buffalo City Metropolitan Municipality and from citizens residing in Amalinda and Scenery Park RDP houses. The findings of the study show that the majority of the occupants of RDP houses in both Amalinda and Scenery Park are not satisfied with the quality of the houses mainly in terms of their sizes and space. The government has limited resources and is not able to provide enough good quality houses to the applicant’s needs. In addition, the study reveals that there are bureaucratic (red tape) delays in the implementation of the RDP and that the government does not work together with or consult with the beneficiaries of the RDP Housing scheme sufficiently. The study was anchored in the Neo-institutional and the growth pole theory. As to recommendations, the study has recommended that the government address the still extant barriers intiated by the apartheid government, by allowing public participation in the implementation of the RDP housing scheme and ensuring that effective screening measures be used to eligible RDP housing occupants.
- Full Text:
- Date Issued: 2019
- Authors: Mvunge, Nathunathi Mvunge
- Date: 2019
- Subjects: Housing -- South Africa -- Eastern Cape Human services -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/13782 , vital:39711
- Description: The issue of housing in South Africa presents a challenge confronting many citizens. As such, this dissertation seeks to identify the challenges faced by the Buffalo City Metropolitan Municipality in its implementation of the RDP Housing Scheme, to assess how the housing challenges in the BCMM differ from those in other municipalities, to identify the measures taken by the Buffalo City Metropolitan Municipality to address the challenges encountered in the implementation of the RDP Housing Scheme and to give possible recommendations that address the challenges encountered in the implementation of the RDP Housing Scheme in BCMM. The study makes use of qualitative research in the form of in-depth interviews, focus group discussions, observations and relevant secondary literature to collect data from the Buffalo City Metropolitan Municipality and from citizens residing in Amalinda and Scenery Park RDP houses. The findings of the study show that the majority of the occupants of RDP houses in both Amalinda and Scenery Park are not satisfied with the quality of the houses mainly in terms of their sizes and space. The government has limited resources and is not able to provide enough good quality houses to the applicant’s needs. In addition, the study reveals that there are bureaucratic (red tape) delays in the implementation of the RDP and that the government does not work together with or consult with the beneficiaries of the RDP Housing scheme sufficiently. The study was anchored in the Neo-institutional and the growth pole theory. As to recommendations, the study has recommended that the government address the still extant barriers intiated by the apartheid government, by allowing public participation in the implementation of the RDP housing scheme and ensuring that effective screening measures be used to eligible RDP housing occupants.
- Full Text:
- Date Issued: 2019
The role of the school management team in ensuring quality education: a case study of the iQonce high school in the Buffalo City Metro Education District in Eastern Cape
- Authors: Fudam, Noluthando
- Date: 2018
- Subjects: School management teams School management and organization|
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/13348 , vital:39636
- Description: Since 1994, South Africa has undergone drastic fundamental changes in almost every sphere of society. Within education, the change has seen the significant transformation of the education system. One of the primary aims for the transformation of the education system was to provide quality education to all the children of the Republic of South Africa. The School Management Teams (SMTs) were introduced in order to increase accountability within a transformed education system. The aim of the study was to investigate the role of SMTs in ensuring quality education, with the aim of finding sustainable ways of improving the quality of education at the Iqonce high school at the Iqonce high school and the department of Education in the Eastern Cape Province. The objectives of the study were: a) To assess the role played by SMT in enhancing quality education at Iqonce high school in King Williams Town. b) To assess the role played by SMTs in enhancing quality education. c) To assess the challenges faced by the SMT in managing quality education and the functionality of the school. d) To identify training needs for SMTs to operate in their full capacity educational leadership and management. e) To explore an alternative policy framework that will help the SMTs in enhancing quality education. A qualitative research approach was employed and included an interview guide. Participants included four (4) SMT members, six (6) educators and six (6) parents drawn from the SGB of the Iqonce high school in the Buffalo City Metro Education District. Research findings indicated that the Eastern Cape Department of Education (ECDoE) does not fully support the SMT members at Iqonce high school in their role of ensuring quality education. The study made numerous recommendations which included training of SMT members on how to manage the school. The ECDoE must work very closely with SMT members at Iqonce high school, also listens to their concerns. The teachers must understand that in order for SMTs to work effectively they need their support, even other stakeholders must support SMTs. There needs to be sound annual plans with targets that show how the annual target will be achieved.
- Full Text:
- Date Issued: 2018
- Authors: Fudam, Noluthando
- Date: 2018
- Subjects: School management teams School management and organization|
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/13348 , vital:39636
- Description: Since 1994, South Africa has undergone drastic fundamental changes in almost every sphere of society. Within education, the change has seen the significant transformation of the education system. One of the primary aims for the transformation of the education system was to provide quality education to all the children of the Republic of South Africa. The School Management Teams (SMTs) were introduced in order to increase accountability within a transformed education system. The aim of the study was to investigate the role of SMTs in ensuring quality education, with the aim of finding sustainable ways of improving the quality of education at the Iqonce high school at the Iqonce high school and the department of Education in the Eastern Cape Province. The objectives of the study were: a) To assess the role played by SMT in enhancing quality education at Iqonce high school in King Williams Town. b) To assess the role played by SMTs in enhancing quality education. c) To assess the challenges faced by the SMT in managing quality education and the functionality of the school. d) To identify training needs for SMTs to operate in their full capacity educational leadership and management. e) To explore an alternative policy framework that will help the SMTs in enhancing quality education. A qualitative research approach was employed and included an interview guide. Participants included four (4) SMT members, six (6) educators and six (6) parents drawn from the SGB of the Iqonce high school in the Buffalo City Metro Education District. Research findings indicated that the Eastern Cape Department of Education (ECDoE) does not fully support the SMT members at Iqonce high school in their role of ensuring quality education. The study made numerous recommendations which included training of SMT members on how to manage the school. The ECDoE must work very closely with SMT members at Iqonce high school, also listens to their concerns. The teachers must understand that in order for SMTs to work effectively they need their support, even other stakeholders must support SMTs. There needs to be sound annual plans with targets that show how the annual target will be achieved.
- Full Text:
- Date Issued: 2018
An analysis of the implementation of the Indigenization Economic Empowerment Policy in Zimbabwe
- Authors: Nyathi, Trezah
- Date: 2016
- Subjects: Economic development -- Zimbabwe Zimbabwe -- Economic conditions Zimbabwe -- Economic policy
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/2900 , vital:28123
- Description: The anchor of this research was to analyze the implementation process of Zimbabwe’s IEEP. Implementation of policy has been the Achilles heel of most African countries it has been proven that it is a disease of the continents. In this research the focus is on analyzing what happened between the tabled idea and the implemented policy, this is because the implemented policy had a tremendous contradictory impact to the world as it disempowered the investors in an attempt to economically empower its citizens. The tabled idea was great it had its own flows because it lacked clarity in some of its definition and the goals, objectives and how the policy were to be implemented are not clear there is basically lack of clarity pertaining to the policy. This study made use of two theories the Top- down approach and the politics and administration dichotomy, these two theories are in favour of an autocratic way of policy implementation which follows a chain of command. These two theories highlighted that administrators are being covered be politicians and that administration as a practice and discipline are dead. This has lead to policies being made implemented first before they are formulated because there are no administrators. This study reviewed that the implementation process of the IEEP is not clear or rather it does not exist; there is little or no transparency on the events that took place between the tabled idea and the implemented policy.
- Full Text:
- Date Issued: 2016
- Authors: Nyathi, Trezah
- Date: 2016
- Subjects: Economic development -- Zimbabwe Zimbabwe -- Economic conditions Zimbabwe -- Economic policy
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/2900 , vital:28123
- Description: The anchor of this research was to analyze the implementation process of Zimbabwe’s IEEP. Implementation of policy has been the Achilles heel of most African countries it has been proven that it is a disease of the continents. In this research the focus is on analyzing what happened between the tabled idea and the implemented policy, this is because the implemented policy had a tremendous contradictory impact to the world as it disempowered the investors in an attempt to economically empower its citizens. The tabled idea was great it had its own flows because it lacked clarity in some of its definition and the goals, objectives and how the policy were to be implemented are not clear there is basically lack of clarity pertaining to the policy. This study made use of two theories the Top- down approach and the politics and administration dichotomy, these two theories are in favour of an autocratic way of policy implementation which follows a chain of command. These two theories highlighted that administrators are being covered be politicians and that administration as a practice and discipline are dead. This has lead to policies being made implemented first before they are formulated because there are no administrators. This study reviewed that the implementation process of the IEEP is not clear or rather it does not exist; there is little or no transparency on the events that took place between the tabled idea and the implemented policy.
- Full Text:
- Date Issued: 2016
An assessment of the municipal infrastructure and systems and their implications on the small town revitalisation strategy at Engcobo Local Municipality, Eastern Cape
- Authors: Xuba, Zibele
- Date: 2015
- Subjects: Infrastructure (Economics) -- South Africa -- Eastern Cape Municipal government -- South Africa -- Eastern Cape Municipal finance -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/2888 , vital:28121
- Description: This study was conducted at Engcobo Local Municipality in the Eastern Cape Province to assess the role of municipal structures and systems in the implementation of small town revitalisation strategy. From onset, it highlights that numerous attempts to implement small town revitalisation have failed because of lack of institutional capacity. In addressing this problem, the study outlined the following objectives. To assess role played by municipal structures and systems on implementation of small town revitalisation. To identify institutional challenges experienced during implementation of small town revitalisation strategy. To propose alternative institutional measures that can lead to effective implementation of small town revitalisation. In achieving the study’s objectives; literature from both developed and developing countries was reviewed and it was learnt that institutional capacity is important for efficient implementation of the strategy. Systems theory was also reviewed so as to provide conceptual basis that underpins this study. Data was collected through primary methods and secondary sources. Research participants were chosen by random sampling from councillors, managers, business and traditional leaders. Research findings revealed that there were institutional problems which hinder implementation of the strategy such as lack of competent human resources, insufficient budget and shortages of machinery. Through analysis of findings, the research proposed that small town revitalisation strategy should be reformulated and role of municipal structures be clearly defined. Both councillors and officials should be capacitated. The study further recommended that local people and stakeholders should be involved in the conception and implementation of small town revitalisation strategy. Areas for further research were proposed at the end.
- Full Text:
- Date Issued: 2015
- Authors: Xuba, Zibele
- Date: 2015
- Subjects: Infrastructure (Economics) -- South Africa -- Eastern Cape Municipal government -- South Africa -- Eastern Cape Municipal finance -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/2888 , vital:28121
- Description: This study was conducted at Engcobo Local Municipality in the Eastern Cape Province to assess the role of municipal structures and systems in the implementation of small town revitalisation strategy. From onset, it highlights that numerous attempts to implement small town revitalisation have failed because of lack of institutional capacity. In addressing this problem, the study outlined the following objectives. To assess role played by municipal structures and systems on implementation of small town revitalisation. To identify institutional challenges experienced during implementation of small town revitalisation strategy. To propose alternative institutional measures that can lead to effective implementation of small town revitalisation. In achieving the study’s objectives; literature from both developed and developing countries was reviewed and it was learnt that institutional capacity is important for efficient implementation of the strategy. Systems theory was also reviewed so as to provide conceptual basis that underpins this study. Data was collected through primary methods and secondary sources. Research participants were chosen by random sampling from councillors, managers, business and traditional leaders. Research findings revealed that there were institutional problems which hinder implementation of the strategy such as lack of competent human resources, insufficient budget and shortages of machinery. Through analysis of findings, the research proposed that small town revitalisation strategy should be reformulated and role of municipal structures be clearly defined. Both councillors and officials should be capacitated. The study further recommended that local people and stakeholders should be involved in the conception and implementation of small town revitalisation strategy. Areas for further research were proposed at the end.
- Full Text:
- Date Issued: 2015
An evaluation of leadership and governance of school the nutrition programme: a case study of Z. K. Matthews Senior Secondary School in King William’s Town district in the Eastern Cape Province
- Authors: Lindani, Nodumo
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11743 , http://hdl.handle.net/10353/d1018522
- Description: The South African government introduced School Nutrition Programme in 1994 as one of government lead strategies to redress poor educational outcomes and children’s rights in all nine provinces in the Republic. The delivery of this programme require adherence to Constitutional Principles in Chapter 10, Batho Pele White Paper and relevant legislation. Unfortunately, the implementation of the programme experienced challenges which clearly exposed and compromised the basic values. Further the National government resorted in implementation of section 100(1b) in 2010 in the Eastern Cape and Limpopo Provinces. One of the reasons for the intervention was that the service delivery interventions including School Nutrition were flawed (DoE:2010). This study will evaluate leadership and governance of the programme, National School Nutrition Programme (NSNP). Special focus will be Z. K. Matthews Senior Secondary School in the King Williams Town District Eastern Cape. The researcher used a qualitative desktop review-method approach to explore leadership and governance of NSNP.
- Full Text:
- Date Issued: 2014
- Authors: Lindani, Nodumo
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11743 , http://hdl.handle.net/10353/d1018522
- Description: The South African government introduced School Nutrition Programme in 1994 as one of government lead strategies to redress poor educational outcomes and children’s rights in all nine provinces in the Republic. The delivery of this programme require adherence to Constitutional Principles in Chapter 10, Batho Pele White Paper and relevant legislation. Unfortunately, the implementation of the programme experienced challenges which clearly exposed and compromised the basic values. Further the National government resorted in implementation of section 100(1b) in 2010 in the Eastern Cape and Limpopo Provinces. One of the reasons for the intervention was that the service delivery interventions including School Nutrition were flawed (DoE:2010). This study will evaluate leadership and governance of the programme, National School Nutrition Programme (NSNP). Special focus will be Z. K. Matthews Senior Secondary School in the King Williams Town District Eastern Cape. The researcher used a qualitative desktop review-method approach to explore leadership and governance of NSNP.
- Full Text:
- Date Issued: 2014
Assessing the implementation of performance management policies in the public service: a case study of the Department of Human Settlements in the Eastern Cape Province
- Authors: Sandiso, Mahlala
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/1183 , vital:26534
- Description: This dissertation set out to assess the implementation of performance management policies in the public service using the case study of the Eastern Cape Department of Housing known currently as Human Settlements. It examines how monitoring and evaluation policies are important in governance deliverables, such as transparency, accountability and learning, influences public administration practice. The exchange between democracy and monitoring and evaluation was demonstrated by assessing how the country managed democratic transition, the influence of globalization on country practice, and specifically how the developmental state advances governance. It also focused on other focal points of how performance management policies in the public service are being utilized to assist Eastern Cape Department of Human Settlements. The study looked at the „new‟ role of performance management systems in meeting „performance information needs‟ of public sector managers as a potential area for further research. This type of research is qualitative in nature as it used documents to elaborate on matters. This study uses documents of the department as a case study to gain more insight about the department as well as the theory of change to guide the study.
- Full Text:
- Date Issued: 2014
- Authors: Sandiso, Mahlala
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/1183 , vital:26534
- Description: This dissertation set out to assess the implementation of performance management policies in the public service using the case study of the Eastern Cape Department of Housing known currently as Human Settlements. It examines how monitoring and evaluation policies are important in governance deliverables, such as transparency, accountability and learning, influences public administration practice. The exchange between democracy and monitoring and evaluation was demonstrated by assessing how the country managed democratic transition, the influence of globalization on country practice, and specifically how the developmental state advances governance. It also focused on other focal points of how performance management policies in the public service are being utilized to assist Eastern Cape Department of Human Settlements. The study looked at the „new‟ role of performance management systems in meeting „performance information needs‟ of public sector managers as a potential area for further research. This type of research is qualitative in nature as it used documents to elaborate on matters. This study uses documents of the department as a case study to gain more insight about the department as well as the theory of change to guide the study.
- Full Text:
- Date Issued: 2014
A critical analysis of public participation in the Integrated Development Plan of Buffalo City Metropolitan Municipality in the Eastern Cape (2013)
- Authors: Langa, V G
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11695 , http://hdl.handle.net/10353/d1015064
- Description: This mini-dissertation critically analyses Public Participation relationship to Integrated Development Planning of the Buffalo City Metropolitan Municipality. It analyses major theoretical trends in both fields’ history that have had a profound impact on the development of such relation. These include: politics-administration dichotomy, bureaucracy and democracy, theory and practice, and behavioralism. The literature on the models of public participation was extensively consulted in order to substantiate the thought and the practical views of the community members regarding the public participation on the integrated Development planning. Further consultation also took place on the Intergovernmental relations Framework in order to understand the expectations of the different spheres of government and the method in which they are to fulfill their constitutional obligation to support Municipalities as a service delivery of government. Respondents were identified by mean of sample selection. 10% of the total City Councillors were identified as respondents. Data was collected through the use of questionnaires, which were distributed to the respondents. All respondents were given three days to complete the questionnaires, where after they were collected by the researcher. Inclusive with the respondents was the Ward Committee members and community members; this made the total respondents to the total of 30. Permission was sought from the Council speaker prior to the questionnaires being distributed. The method of research of this study is mainly empirical research observation. However, a content analysis is conducted. The data collected include primary sources, such as scholarly publications in both fields, and other related material such the questionnaires that were distributed to sampled respondents. What has certainly become clear through this study is that change is necessary in the way local government currently does things for the benefit of the communities at large. The discipline of political science might not achieve the prestigious position it deserves inside the government and will not offer the appropriate programmes that communities need to serve in this government, until it can establish a better relationship with community. This research provides recommendations for extreme change from legislation compliant to service delivery driven. Once accomplished, these tasks might help in resolving the never end service delivery protest by the communities. It further outlines the need to capacitate the ward committees as well as ward councillors at large to make sure they are able to undertake the task at hand.
- Full Text:
- Date Issued: 2013
- Authors: Langa, V G
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11695 , http://hdl.handle.net/10353/d1015064
- Description: This mini-dissertation critically analyses Public Participation relationship to Integrated Development Planning of the Buffalo City Metropolitan Municipality. It analyses major theoretical trends in both fields’ history that have had a profound impact on the development of such relation. These include: politics-administration dichotomy, bureaucracy and democracy, theory and practice, and behavioralism. The literature on the models of public participation was extensively consulted in order to substantiate the thought and the practical views of the community members regarding the public participation on the integrated Development planning. Further consultation also took place on the Intergovernmental relations Framework in order to understand the expectations of the different spheres of government and the method in which they are to fulfill their constitutional obligation to support Municipalities as a service delivery of government. Respondents were identified by mean of sample selection. 10% of the total City Councillors were identified as respondents. Data was collected through the use of questionnaires, which were distributed to the respondents. All respondents were given three days to complete the questionnaires, where after they were collected by the researcher. Inclusive with the respondents was the Ward Committee members and community members; this made the total respondents to the total of 30. Permission was sought from the Council speaker prior to the questionnaires being distributed. The method of research of this study is mainly empirical research observation. However, a content analysis is conducted. The data collected include primary sources, such as scholarly publications in both fields, and other related material such the questionnaires that were distributed to sampled respondents. What has certainly become clear through this study is that change is necessary in the way local government currently does things for the benefit of the communities at large. The discipline of political science might not achieve the prestigious position it deserves inside the government and will not offer the appropriate programmes that communities need to serve in this government, until it can establish a better relationship with community. This research provides recommendations for extreme change from legislation compliant to service delivery driven. Once accomplished, these tasks might help in resolving the never end service delivery protest by the communities. It further outlines the need to capacitate the ward committees as well as ward councillors at large to make sure they are able to undertake the task at hand.
- Full Text:
- Date Issued: 2013
An analysis of the politics-administrative interface and its impact on delivery of municipal services: a case of the Mnquma Local Municipality
- Ndudula, Mziwoxolo Rutherford
- Authors: Ndudula, Mziwoxolo Rutherford
- Date: 2013
- Subjects: Municipal services -- South Africa -- Eastern Cape , Municipal government -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , City council members -- South Africa -- Eastern Cape , Politicians -- South Africa -- Eastern Cape , Public administration -- South Africa -- Eastern Cape , Political leadership -- South Africa -- Eastern Cape , Communication in community development -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape , Eastern Cape -- South Africa -- Politics and government
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11659 , http://hdl.handle.net/10353/d1007043 , Municipal services -- South Africa -- Eastern Cape , Municipal government -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , City council members -- South Africa -- Eastern Cape , Politicians -- South Africa -- Eastern Cape , Public administration -- South Africa -- Eastern Cape , Political leadership -- South Africa -- Eastern Cape , Communication in community development -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape , Eastern Cape -- South Africa -- Politics and government
- Description: The study took a qualitative approach to the analysis of the effect of the politics-administrative interface on municipal service delivery. It was a case study of the Mnquma local municipality in the Eastern Cape Province. The researcher developed a keen interest in researching on the topic because the political infighting and clashes between politicians and administrators of the municipality have caused a public outcry for the root causes of the infighting to be effectively addressed and redressed. It is hoped that the findings and recommendations of the study will help, reshape public policy implementation, service delivery and fostering of mutual cooperative relations between politicians and administrators both at local government level and any other sphere of government in South Africa. The study, is categorized into five chronological chapters, with chapter one (introduction and background), chapter two (literature review), chapter three (research design and methodology), chapter four (data analysis, interpretation and presentation) and chapter five (conclusions and recommendations). The researcher used a sample size of 40 respondents who were selected using snowball sampling, a non-random sampling design spread accordingly over both politicians and administrators. Data collection was made possible through an open-ended questionnaire, interviews, observations and documentary analysis. Various reports and media statements were also used to augment this empirical study. The study also used an in-depth qualitative data analysis technique which was descriptive in nature and the study made numerous deductions and findings based on the collected and collated data. Findings of the study were, inter alia, too much politicization of the public sector, interference between politicians and administrators into each other’s affairs and vice versa and adverse effects of cadre deployment which are damaging service delivery. The study made numerous recommendations which included, inter alia, training and development of administrators and politicians on their respective roles and responsibilities, enforcement of the politics-administrative interface as a mutually beneficial approach to service delivery, need for proper interpretation of Acts and policy documents and the enforcing of section 139 interventions into municipalities.
- Full Text:
- Date Issued: 2013
- Authors: Ndudula, Mziwoxolo Rutherford
- Date: 2013
- Subjects: Municipal services -- South Africa -- Eastern Cape , Municipal government -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , City council members -- South Africa -- Eastern Cape , Politicians -- South Africa -- Eastern Cape , Public administration -- South Africa -- Eastern Cape , Political leadership -- South Africa -- Eastern Cape , Communication in community development -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape , Eastern Cape -- South Africa -- Politics and government
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11659 , http://hdl.handle.net/10353/d1007043 , Municipal services -- South Africa -- Eastern Cape , Municipal government -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , City council members -- South Africa -- Eastern Cape , Politicians -- South Africa -- Eastern Cape , Public administration -- South Africa -- Eastern Cape , Political leadership -- South Africa -- Eastern Cape , Communication in community development -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape , Eastern Cape -- South Africa -- Politics and government
- Description: The study took a qualitative approach to the analysis of the effect of the politics-administrative interface on municipal service delivery. It was a case study of the Mnquma local municipality in the Eastern Cape Province. The researcher developed a keen interest in researching on the topic because the political infighting and clashes between politicians and administrators of the municipality have caused a public outcry for the root causes of the infighting to be effectively addressed and redressed. It is hoped that the findings and recommendations of the study will help, reshape public policy implementation, service delivery and fostering of mutual cooperative relations between politicians and administrators both at local government level and any other sphere of government in South Africa. The study, is categorized into five chronological chapters, with chapter one (introduction and background), chapter two (literature review), chapter three (research design and methodology), chapter four (data analysis, interpretation and presentation) and chapter five (conclusions and recommendations). The researcher used a sample size of 40 respondents who were selected using snowball sampling, a non-random sampling design spread accordingly over both politicians and administrators. Data collection was made possible through an open-ended questionnaire, interviews, observations and documentary analysis. Various reports and media statements were also used to augment this empirical study. The study also used an in-depth qualitative data analysis technique which was descriptive in nature and the study made numerous deductions and findings based on the collected and collated data. Findings of the study were, inter alia, too much politicization of the public sector, interference between politicians and administrators into each other’s affairs and vice versa and adverse effects of cadre deployment which are damaging service delivery. The study made numerous recommendations which included, inter alia, training and development of administrators and politicians on their respective roles and responsibilities, enforcement of the politics-administrative interface as a mutually beneficial approach to service delivery, need for proper interpretation of Acts and policy documents and the enforcing of section 139 interventions into municipalities.
- Full Text:
- Date Issued: 2013
An analysis of the use of the balanced score card as a performance management tool for mathematics educators: a case study of Amajingqi Secondary School
- Authors: Monese, Nkosinathi Lawrence
- Date: 2013
- Subjects: Problem employees -- South Africa -- Eastern Cape , Employee motivation -- South Africa -- Eastern Cape , Achievement motivation -- South Africa -- Eastern Cape , Personnel management -- South Africa -- Eastern Cape , Job satisfaction -- South Africa -- Eastern Cape , Organizational commitment -- South Africa -- Eastern Cape , Mathematics teachers -- Education (Secondary) -- South Africa -- Eastern Cape , Education, Secondary -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11654 , http://hdl.handle.net/10353/d1006982 , Problem employees -- South Africa -- Eastern Cape , Employee motivation -- South Africa -- Eastern Cape , Achievement motivation -- South Africa -- Eastern Cape , Personnel management -- South Africa -- Eastern Cape , Job satisfaction -- South Africa -- Eastern Cape , Organizational commitment -- South Africa -- Eastern Cape , Mathematics teachers -- Education (Secondary) -- South Africa -- Eastern Cape , Education, Secondary -- South Africa -- Eastern Cape
- Description: In the study the researcher has investigated the effectiveness of the use of the balanced score card as a performance management tool for grade 12 mathematics teachers at Amajingqi Secondary School in Adelaide, in the Fort Beaufort district, circuit 8. Thirty learners, four principals, four educators who teach mathematics and the mathematics Head of Department in the schools were selected as participants in this research. A questionnaire (Appendix A) was handed out to principals, HOD’s, mathematics educators and learners doing mathematics in the four schools (4) selected for the study. The main findings of this study were: Mathematics teachers had an average of sixteen years of experience in the subject. Maths teachers do no pay much attention to slow learners. Learners are demotivated and need motivation to perform above average. Learners do not practice mathematics enough. Parental involvement is lacking in assisting learners with schoolwork let alone mathematics. Maths teachers are overloaded with work as in the schools researched one teacher would teach mathematics from Gr. 8 to 12.
- Full Text:
- Date Issued: 2013
- Authors: Monese, Nkosinathi Lawrence
- Date: 2013
- Subjects: Problem employees -- South Africa -- Eastern Cape , Employee motivation -- South Africa -- Eastern Cape , Achievement motivation -- South Africa -- Eastern Cape , Personnel management -- South Africa -- Eastern Cape , Job satisfaction -- South Africa -- Eastern Cape , Organizational commitment -- South Africa -- Eastern Cape , Mathematics teachers -- Education (Secondary) -- South Africa -- Eastern Cape , Education, Secondary -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11654 , http://hdl.handle.net/10353/d1006982 , Problem employees -- South Africa -- Eastern Cape , Employee motivation -- South Africa -- Eastern Cape , Achievement motivation -- South Africa -- Eastern Cape , Personnel management -- South Africa -- Eastern Cape , Job satisfaction -- South Africa -- Eastern Cape , Organizational commitment -- South Africa -- Eastern Cape , Mathematics teachers -- Education (Secondary) -- South Africa -- Eastern Cape , Education, Secondary -- South Africa -- Eastern Cape
- Description: In the study the researcher has investigated the effectiveness of the use of the balanced score card as a performance management tool for grade 12 mathematics teachers at Amajingqi Secondary School in Adelaide, in the Fort Beaufort district, circuit 8. Thirty learners, four principals, four educators who teach mathematics and the mathematics Head of Department in the schools were selected as participants in this research. A questionnaire (Appendix A) was handed out to principals, HOD’s, mathematics educators and learners doing mathematics in the four schools (4) selected for the study. The main findings of this study were: Mathematics teachers had an average of sixteen years of experience in the subject. Maths teachers do no pay much attention to slow learners. Learners are demotivated and need motivation to perform above average. Learners do not practice mathematics enough. Parental involvement is lacking in assisting learners with schoolwork let alone mathematics. Maths teachers are overloaded with work as in the schools researched one teacher would teach mathematics from Gr. 8 to 12.
- Full Text:
- Date Issued: 2013
An assessment of the impact of labour unions on school governance processes and service delivery :a case-study of the King William's Town district
- Ngumbela, Nositembele Anahopia
- Authors: Ngumbela, Nositembele Anahopia
- Date: 2012
- Subjects: Human services -- South Africa -- Eastern Cape , Labor unions -- South Africa -- Eastern Cape , School management and organization -- South Africa -- Eastern Cape , Leadership -- South Africa -- Eastern Cape , Responsibility -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11670 , http://hdl.handle.net/10353/d1007114 , Human services -- South Africa -- Eastern Cape , Labor unions -- South Africa -- Eastern Cape , School management and organization -- South Africa -- Eastern Cape , Leadership -- South Africa -- Eastern Cape , Responsibility -- South Africa -- Eastern Cape
- Description: The demise of apartheid and the ushering in of the New Dispensation in 1994 necessitated the dismantling of the old structures of government which divided the people along racial lines and building a united South Africa based on the principles of the new Constitution.Chapter 10 of the Constitution No. 108 of the Republic of South Africa gives guidelines and principles on how Public Administration should be governed. Section 195 provides for the basic values and principles which govern public administration. The Eastern Cape Department of Education is faced with a problem where the basic values and principles which govern public administration in schools had either not been observed or are completely compromised despite the involvement of labour unions. This is evident in the final results of matrics year after year which became a social concern and the national question. The state of affairs is not improving despite the involvement of labour unions and this prompted the National government to intervene through Section 100. This study will try to explore and mitigate this undesirable state of affairs. The involvement of labour unions is a critical question as to whether their involvement enhances proper governance and policy intentions in schools which will enhance service delivery and increase performance and output results. The researcher followed a multi-method approach to benefit from the diversity of opinions and understand the problem better.
- Full Text:
- Date Issued: 2012
- Authors: Ngumbela, Nositembele Anahopia
- Date: 2012
- Subjects: Human services -- South Africa -- Eastern Cape , Labor unions -- South Africa -- Eastern Cape , School management and organization -- South Africa -- Eastern Cape , Leadership -- South Africa -- Eastern Cape , Responsibility -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11670 , http://hdl.handle.net/10353/d1007114 , Human services -- South Africa -- Eastern Cape , Labor unions -- South Africa -- Eastern Cape , School management and organization -- South Africa -- Eastern Cape , Leadership -- South Africa -- Eastern Cape , Responsibility -- South Africa -- Eastern Cape
- Description: The demise of apartheid and the ushering in of the New Dispensation in 1994 necessitated the dismantling of the old structures of government which divided the people along racial lines and building a united South Africa based on the principles of the new Constitution.Chapter 10 of the Constitution No. 108 of the Republic of South Africa gives guidelines and principles on how Public Administration should be governed. Section 195 provides for the basic values and principles which govern public administration. The Eastern Cape Department of Education is faced with a problem where the basic values and principles which govern public administration in schools had either not been observed or are completely compromised despite the involvement of labour unions. This is evident in the final results of matrics year after year which became a social concern and the national question. The state of affairs is not improving despite the involvement of labour unions and this prompted the National government to intervene through Section 100. This study will try to explore and mitigate this undesirable state of affairs. The involvement of labour unions is a critical question as to whether their involvement enhances proper governance and policy intentions in schools which will enhance service delivery and increase performance and output results. The researcher followed a multi-method approach to benefit from the diversity of opinions and understand the problem better.
- Full Text:
- Date Issued: 2012
Challenges facing health professionals in OR Tambo health district municipalities
- Authors: Mduba, Nomasomi Cynthia
- Date: 2010
- Subjects: Medical personnel -- South Africa -- Eastern Cape , Municipal services -- South Africa -- Eastern Cape , Performance -- Evaluation , Health facilities -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11627 , http://hdl.handle.net/10353/278 , Medical personnel -- South Africa -- Eastern Cape , Municipal services -- South Africa -- Eastern Cape , Performance -- Evaluation , Health facilities -- South Africa -- Eastern Cape
- Description: My motivation to conduct this study was triggered by my exposure to the challenges which form the basis of this study. Being employed in the same environment as the respondents, it became natural for me to resolve to investigate the challenges facing these Health Professionals with the purpose of not only establishing what the challenges are but simultaneously propose remedial solutions to mitigate their impact. This study is both qualitative as well as quantitative to make sure that both the numerical as well as the social issues which impact these professionals‘ work were captured in the study. The assumptions from which the study moved were largely confirmed by the respondents. The recommendations which the researcher proposes to mitigate the challenges are informed by her own experience as well as the responses which were elicited from the respondents. While the study does contribute in a way to the body of knowledge, it is cautioned in the concluding chapter that recommendations made must be considered with this caution in mind as the study was limited to a specific environment – the OR Tambo District Health Municipality.
- Full Text:
- Date Issued: 2010
- Authors: Mduba, Nomasomi Cynthia
- Date: 2010
- Subjects: Medical personnel -- South Africa -- Eastern Cape , Municipal services -- South Africa -- Eastern Cape , Performance -- Evaluation , Health facilities -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11627 , http://hdl.handle.net/10353/278 , Medical personnel -- South Africa -- Eastern Cape , Municipal services -- South Africa -- Eastern Cape , Performance -- Evaluation , Health facilities -- South Africa -- Eastern Cape
- Description: My motivation to conduct this study was triggered by my exposure to the challenges which form the basis of this study. Being employed in the same environment as the respondents, it became natural for me to resolve to investigate the challenges facing these Health Professionals with the purpose of not only establishing what the challenges are but simultaneously propose remedial solutions to mitigate their impact. This study is both qualitative as well as quantitative to make sure that both the numerical as well as the social issues which impact these professionals‘ work were captured in the study. The assumptions from which the study moved were largely confirmed by the respondents. The recommendations which the researcher proposes to mitigate the challenges are informed by her own experience as well as the responses which were elicited from the respondents. While the study does contribute in a way to the body of knowledge, it is cautioned in the concluding chapter that recommendations made must be considered with this caution in mind as the study was limited to a specific environment – the OR Tambo District Health Municipality.
- Full Text:
- Date Issued: 2010
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