Exploring user-driven telephony services in an information and communication technology for development context
- Authors: Kunjuzwa, Dumani Tau
- Date: 2011
- Subjects: Digital divide -- South Africa -- Eastern Cape , Information technology -- Social aspects -- South Africa -- Eastern Cape , Information technology -- Government policy -- South Africa -- Eastern Cape , Information society -- South Africa -- Eastern Cape , Telecommunication -- Social aspects -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11383 , http://hdl.handle.net/10353/546 , Digital divide -- South Africa -- Eastern Cape , Information technology -- Social aspects -- South Africa -- Eastern Cape , Information technology -- Government policy -- South Africa -- Eastern Cape , Information society -- South Africa -- Eastern Cape , Telecommunication -- Social aspects -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape
- Description: There is a great difference that exists between people who have access to Information and Communication Technologies (ICTs) and those who do not. As a developing nation, South Africa is badly affected by the so-called Digital Divide. Information and Communication Technology for Development (ICTD) interventions are rapidly increasing in marginalized and rural communities in striving to bridge this digital divide. This research project is undertaken within the context of the Siyakhula Living Lab (SLL) which is an ICTD intervention at Dwesa rural community. This research investigates how audio-based services can be applied locally for communication and information sharing. This research aims to develop a user-driven telephony framework which will enable users to construct customized audio-based services. This aims to empower the Dwesa community for skill development and supports the user-driven innovation. The Internet and Telephones are the most popular technologies that are widely used in our daily life for purposes of communication and information access. Voice over Internet Protocol (VoIP) integrates these two separate technologies (Internet and Telephones) to produce real-time multimedia communication services such as Interactive Voice Response (IVR) systems. In addition, the ability of VoIP presenting information through voice plays a crucial role, more especially to those who do not have web visual access or those who are computer illiterate.
- Full Text:
- Date Issued: 2011
- Authors: Kunjuzwa, Dumani Tau
- Date: 2011
- Subjects: Digital divide -- South Africa -- Eastern Cape , Information technology -- Social aspects -- South Africa -- Eastern Cape , Information technology -- Government policy -- South Africa -- Eastern Cape , Information society -- South Africa -- Eastern Cape , Telecommunication -- Social aspects -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11383 , http://hdl.handle.net/10353/546 , Digital divide -- South Africa -- Eastern Cape , Information technology -- Social aspects -- South Africa -- Eastern Cape , Information technology -- Government policy -- South Africa -- Eastern Cape , Information society -- South Africa -- Eastern Cape , Telecommunication -- Social aspects -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape
- Description: There is a great difference that exists between people who have access to Information and Communication Technologies (ICTs) and those who do not. As a developing nation, South Africa is badly affected by the so-called Digital Divide. Information and Communication Technology for Development (ICTD) interventions are rapidly increasing in marginalized and rural communities in striving to bridge this digital divide. This research project is undertaken within the context of the Siyakhula Living Lab (SLL) which is an ICTD intervention at Dwesa rural community. This research investigates how audio-based services can be applied locally for communication and information sharing. This research aims to develop a user-driven telephony framework which will enable users to construct customized audio-based services. This aims to empower the Dwesa community for skill development and supports the user-driven innovation. The Internet and Telephones are the most popular technologies that are widely used in our daily life for purposes of communication and information access. Voice over Internet Protocol (VoIP) integrates these two separate technologies (Internet and Telephones) to produce real-time multimedia communication services such as Interactive Voice Response (IVR) systems. In addition, the ability of VoIP presenting information through voice plays a crucial role, more especially to those who do not have web visual access or those who are computer illiterate.
- Full Text:
- Date Issued: 2011
Improving the robustness and effectiveness of rural telecommunication infrastructures in Dwesa South Africa
- Authors: Ranga, Memory Munashe
- Date: 2011
- Subjects: Information technology -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape , Information networks -- South Africa -- Eastern Cape , Sustainable development -- South Africa -- Eastern Cape , Computer networks -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11382 , http://hdl.handle.net/10353/d1001113 , Information technology -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape , Information networks -- South Africa -- Eastern Cape , Sustainable development -- South Africa -- Eastern Cape , Computer networks -- South Africa -- Eastern Cape
- Description: In recent years, immense effort has been channelled towards the Information and Technological development of rural areas. To support this development, telecommunication networks have been deployed. The availability of these telecommunication networks is expected to improve the way people share ideas and communicate locally and globally, reducing limiting factors like distance through the use of the Internet. The major problem for these networks is that very few of them have managed to stay in operation over long periods of time. One of the major causes of this failure is the lack of proper monitoring and management as, in some cases, administrators are located far away from the network site. Other factors that contribute to the frequent failure of these networks are lack of proper infrastructure, lack of a constant power supply and other environmental issues. A telecommunication network was deployed for the people of Dwesa by the Siyakhula Living Lab project. During this research project, frequent visits were made to the site and network users were informally interviewed in order to gain insight into the network challenges. Based on the challenges, different network monitoring systems and other solutions were deployed on the network. This thesis analyses the problems encountered and presents possible and affordable solutions that were implemented on the network. This was done to improve the network‟s reliability, availability and manageability whilst exploring possible and practical ways in which the connectivity of the deployed telecommunication network can be maintained. As part of these solutions, a GPRS redundant link, Nagios and Cacti monitoring systems as well as Simple backup systems were deployed. v Acronyms AC Access Concentrators AMANDA Automatic Marylyn Network Disk Archiver CDMA Code Divison Multiple Access CGI Common Gateway Interface.
- Full Text:
- Date Issued: 2011
- Authors: Ranga, Memory Munashe
- Date: 2011
- Subjects: Information technology -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape , Information networks -- South Africa -- Eastern Cape , Sustainable development -- South Africa -- Eastern Cape , Computer networks -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11382 , http://hdl.handle.net/10353/d1001113 , Information technology -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape , Information networks -- South Africa -- Eastern Cape , Sustainable development -- South Africa -- Eastern Cape , Computer networks -- South Africa -- Eastern Cape
- Description: In recent years, immense effort has been channelled towards the Information and Technological development of rural areas. To support this development, telecommunication networks have been deployed. The availability of these telecommunication networks is expected to improve the way people share ideas and communicate locally and globally, reducing limiting factors like distance through the use of the Internet. The major problem for these networks is that very few of them have managed to stay in operation over long periods of time. One of the major causes of this failure is the lack of proper monitoring and management as, in some cases, administrators are located far away from the network site. Other factors that contribute to the frequent failure of these networks are lack of proper infrastructure, lack of a constant power supply and other environmental issues. A telecommunication network was deployed for the people of Dwesa by the Siyakhula Living Lab project. During this research project, frequent visits were made to the site and network users were informally interviewed in order to gain insight into the network challenges. Based on the challenges, different network monitoring systems and other solutions were deployed on the network. This thesis analyses the problems encountered and presents possible and affordable solutions that were implemented on the network. This was done to improve the network‟s reliability, availability and manageability whilst exploring possible and practical ways in which the connectivity of the deployed telecommunication network can be maintained. As part of these solutions, a GPRS redundant link, Nagios and Cacti monitoring systems as well as Simple backup systems were deployed. v Acronyms AC Access Concentrators AMANDA Automatic Marylyn Network Disk Archiver CDMA Code Divison Multiple Access CGI Common Gateway Interface.
- Full Text:
- Date Issued: 2011
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