- Title
- An assessment of municipal performance assessment system as a tool to improve performance in Ngqushwa local municipality in the Eastern Cape
- Creator
- Batayi, Nokuthula
- Subject
- Performance -- Evaluation Local government -- South Africa -- Eastern Cape Public administration -- South Africa -- Eastern Cape
- Date
- 2017
- Type
- Thesis
- Type
- Masters
- Type
- MPA
- Identifier
- http://hdl.handle.net/10353/13436
- Identifier
- vital:39661
- Description
- Monitoring and evaluation is a key contributing factor in the accomplishment of the vision, mission and strategic goals of the department. It is an on-going communication, undertaken in partnership between employees and their immediate supervisors. This research study focused on assessing the performance management system as a tool to improve performance in Ngqushwa Local Municipality. It has been found that Ngqushwa Local Municipality has undertaken measures to implement the performance management system which is aligned with legislative frameworks i.e. Republic of South African Constitution of 1996, Municipal Systems Act 32 of 2000, Municipal Structures Act 117 of 1998, Municipal Finance Management Act 56 of 2003, Public Service Regulation 2001, and Monitoring and Evaluation Frameworks. However, the research findings showed that such efforts were not sufficient in terms of implementation of Performance Management System. The study suggested that 1) the system should also accommodate employees who are in lower levels as way to strengthen the implementation of the system; 2) Involvement of stakeholders should be prioritised so as to promote ownership of the system 3) Continuous training of employees and feedback should also be considered.
- Format
- 66 leaves
- Format
- Publisher
- University of Fort Hare
- Publisher
- Faculty of Management and Commerce
- Language
- English
- Rights
- University of Fort Hare
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| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details | SOURCE1 | Nokuthula Batayi Thesis.pdf | 1 MB | Adobe Acrobat PDF | View Details |