- Title
- The role and impact of trade unions on service delivery in Lukhanji Municipality (Eastern Cape)
- Creator
- Brown, Gregory Simon
- Subject
- Municipal services
- Subject
- Labor unions
- Subject
- Service industries workers -- Labor unions
- Date
- 2013
- Type
- Master's theses
- Type
- text
- Identifier
- http://hdl.handle.net/10353/26537
- Identifier
- vital:65578
- Description
- The role and impact of trade unions on service delivery is such a pertinent question to research given the times our young democracy goes through. This was an inevitable piece of study to undertake especially from the point of view to examine which form and philosophy of unionism suits the public sector best. The wildcat strikes and unprotected industrial action that grip municipalities at 10 o’clock early in the day needs deeper thinking and new ground-breaking solutions. Very fundamental questions have to be examined to determine the extent of control SAMWU as a union have over the strategic management environment of the local sphere of state. Lukhanji municipality, given its strategic location happened to host many regional offices of all COSATU affiliated unions happens to be an inconvenient choice of the nucleus of radical trade unionism in Queenstown fall victim and the study examines that. Subsequently to that the municipality fell victim to rigid and radical forms of trade union operations that has strangled it to the point of it losing its character and role of a developmentalist institution in the communities it served. The study also highlights the severe service delivery backlogs in both former Transkei Ezibeleni and Ciskei Whittlesea and how transformation and integration of these two areas have been neglected as shown by the socio-economic profile. The study in the last Chapter makes particular recommendations on how the Strategic Management environment and corporate principles should be prioritised for Performance Management to be introduced and routinely implemented.
- Description
- Thesis (MPA) -- Faculty of Management and Commerce, 2013
- Format
- computer
- Format
- online resource
- Format
- application/pdf
- Format
- 1 online resource (99 leaves)
- Format
- Publisher
- University of Fort Hare
- Publisher
- Faculty of Management and Commerce
- Language
- English
- Rights
- University of Fort Hare
- Rights
- All Rights Reserved
- Rights
- Open Access
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UFH Department of Public Administration
| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details | SOURCE1 | Mr Brown.pdf | 1 MB | Adobe Acrobat PDF | View Details |