Effectiveness and efficiency of monitoring and evaluation system in municipal infrastructure grant projects: a case study O.R Tambo District Municipality
- Authors: Dlelaphantsi, Vuyokazi
- Date: 2023-03
- Subjects: Municipal finance -- South Africa , Municipal services -- Finance -- South Africa , Infrastructure (Economics) -- South Africa
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10353/28534 , vital:74398
- Description: The Municipal Infrastructure Grant (MIG) was established in order to alleviate poverty and provide the environment for local economic development by providing financial assistance to municipalities for the construction of infrastructure. Many municipalities, including the O.R. Tambo District Municipality, have failed to deliver infrastructure that is adequate and long-lasting, as seen by the numerous protests that have taken place around the metropolis. With this study, the effectiveness and efficiency of Municipal Infrastructure Grant (MIG) projects supported by the Municipal Infrastructure Grant (MIG) in the O.R. Tambo District Municipality was evaluated (ORTDM). The data for this study was gathered through the use of a mixed-method research strategy. 15 people of the community completed a structured questionnaire on a Likert scale, and 13 ORTDM experts completed a semi-structured questionnaire. For analysing quantitative data, descriptive and inferential statistics were utilised, and when analysing qualitative data, a theme analysis was used. The findings of this study revealed that: • There is a disparity between theory and practice regarding the achievement of the objectives of the MIG and the implementation of M&E Systems in ORTDM. Whilst the professionals at ORTDM are knowledgeable of the processes or frameworks to ensure that all work plans and budgets are being maintained, community members are adamant that the objectives of the MIG projects are not being achieved, and M&E Systems are poorly applied at ORTDM. • There is a great disparity between the views of the professionals who believed that many strengths or merits are associated with the Monitoring and Evaluation Systems for MIG Projects at the ORTDM and the community members who revealed many inefficiencies and weaknesses in current M&E systems in MIG projects in ORTDM. • It is possible that the ORTDM is falling behind in the provision of services to its communities. • Projects that are well managed and provide economic advantages as well as better quality of life to all dwellers within their poor communities, as is the case at ORTDM, elicit greater interest and satisfaction from community members. The supply of essential utilities including drinking water, sanitary facilities, roadways, and public lighting are all included in these projects. Professionals at ORTDM had divergent views regarding compliance by ORTDM with existing M&E policy and the condition attached to MIG Funding. The professionals at ORTDM believe that ORTDM can address issues of infrastructure backlog, and the project management structure, current projects, key players and their roles, policies and guidelines that guide the overall monitoring and evaluation work are well defined. On the other hand, feedback from the community members revealed a lack of compliance by ORTDM with existing M&E policies and the condition attached to MIG Funding. In general, inadequate governance coexists with an extensive and complex regulatory framework designed to enhance outcomes in MIG projects at ORTDM. As a result, it's possible to conclude that ORTDM's generally weak governance of MIG projects is due to a lack of compliance rather than any serious regulatory deficiencies. That is, rather than a lack of legislation, governance problems are the result of officials failing to implement legal regulations. Considering the myriads of service delivery challenges that have been identified in MIG projects at ORTDM, the proposed recommendations for enhancing transparency and accountability in MIG projects at ORTDM are very significant. Recommendations such as intervention by the national treasury, enhancing community participation, physical verification of projects, strengthening of political oversight committees, etc., are crucial and extremely relevant because they emanated from the actors (ORTDM professionals) who are conversant with the challenges of the MIG projects at ORTDM. , Thesis (PhD) -- Faculty of Management and Commerce, 2023
- Full Text:
- Date Issued: 2023-03
- Authors: Dlelaphantsi, Vuyokazi
- Date: 2023-03
- Subjects: Municipal finance -- South Africa , Municipal services -- Finance -- South Africa , Infrastructure (Economics) -- South Africa
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10353/28534 , vital:74398
- Description: The Municipal Infrastructure Grant (MIG) was established in order to alleviate poverty and provide the environment for local economic development by providing financial assistance to municipalities for the construction of infrastructure. Many municipalities, including the O.R. Tambo District Municipality, have failed to deliver infrastructure that is adequate and long-lasting, as seen by the numerous protests that have taken place around the metropolis. With this study, the effectiveness and efficiency of Municipal Infrastructure Grant (MIG) projects supported by the Municipal Infrastructure Grant (MIG) in the O.R. Tambo District Municipality was evaluated (ORTDM). The data for this study was gathered through the use of a mixed-method research strategy. 15 people of the community completed a structured questionnaire on a Likert scale, and 13 ORTDM experts completed a semi-structured questionnaire. For analysing quantitative data, descriptive and inferential statistics were utilised, and when analysing qualitative data, a theme analysis was used. The findings of this study revealed that: • There is a disparity between theory and practice regarding the achievement of the objectives of the MIG and the implementation of M&E Systems in ORTDM. Whilst the professionals at ORTDM are knowledgeable of the processes or frameworks to ensure that all work plans and budgets are being maintained, community members are adamant that the objectives of the MIG projects are not being achieved, and M&E Systems are poorly applied at ORTDM. • There is a great disparity between the views of the professionals who believed that many strengths or merits are associated with the Monitoring and Evaluation Systems for MIG Projects at the ORTDM and the community members who revealed many inefficiencies and weaknesses in current M&E systems in MIG projects in ORTDM. • It is possible that the ORTDM is falling behind in the provision of services to its communities. • Projects that are well managed and provide economic advantages as well as better quality of life to all dwellers within their poor communities, as is the case at ORTDM, elicit greater interest and satisfaction from community members. The supply of essential utilities including drinking water, sanitary facilities, roadways, and public lighting are all included in these projects. Professionals at ORTDM had divergent views regarding compliance by ORTDM with existing M&E policy and the condition attached to MIG Funding. The professionals at ORTDM believe that ORTDM can address issues of infrastructure backlog, and the project management structure, current projects, key players and their roles, policies and guidelines that guide the overall monitoring and evaluation work are well defined. On the other hand, feedback from the community members revealed a lack of compliance by ORTDM with existing M&E policies and the condition attached to MIG Funding. In general, inadequate governance coexists with an extensive and complex regulatory framework designed to enhance outcomes in MIG projects at ORTDM. As a result, it's possible to conclude that ORTDM's generally weak governance of MIG projects is due to a lack of compliance rather than any serious regulatory deficiencies. That is, rather than a lack of legislation, governance problems are the result of officials failing to implement legal regulations. Considering the myriads of service delivery challenges that have been identified in MIG projects at ORTDM, the proposed recommendations for enhancing transparency and accountability in MIG projects at ORTDM are very significant. Recommendations such as intervention by the national treasury, enhancing community participation, physical verification of projects, strengthening of political oversight committees, etc., are crucial and extremely relevant because they emanated from the actors (ORTDM professionals) who are conversant with the challenges of the MIG projects at ORTDM. , Thesis (PhD) -- Faculty of Management and Commerce, 2023
- Full Text:
- Date Issued: 2023-03
Evaluating the effectiveness and efficiency of performance management and development system, Amathole District Municipality
- Authors: Dlelaphantsi, Vuyokazi
- Date: 2017
- Subjects: Performance -- Management Employees -- Rating of -- South Africa -- Amathole District Municipality , Organizational effectiveness -- South Africa -- Amathole District Municipality
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10948/15522 , vital:28266
- Description: The aim of this study was to evaluate the efficiency and effectiveness of the Performance Management System, since its inception and to date, with regards to the advancement of organisational goals and objectives through employee development, as well as resource allocation for service delivery to the residents of the Amathole District Municipality (ADM). The concept of performance management is key for achieving organisational goals and objectives, since it seeks to develop employees by identifying areas of strengths and weakness. The study is based on the assumption that although municipalities are different, and their approach to performance management particularly individual performance differs. This study therefore is based on the assumption that, levels of poor service delivery, and the consequent service delivery protests experienced in the ADM, can be ascribed to a poor linkage between annual performance planning and the assessment of municipal officials. Annual organisational performance, and individual performance planning and output, is not commensurate. Furthermore, a lack of correlation between these variables has led to the poor implementation of basic services and good governance, which has resulted in low levels of citizen satisfaction with the ADM. The empirical survey and research methodology used in the study is described and explained and followed by the data collection in a form of questionnaires. The research findings from the empirical survey are then analysed and reported accordingly. Recommendations are presented in the last chapter based on the empirical survey findings through the respondent’s inputs in the questionnaire. Recommendations are therefore also presented on how Amathole District Municipality can improve its business to achieve the objectives performance management. The key recommendation that came from the study is that ADM planning should be executed in collaboration with other government departments, government agencies, municipalities, private sector and NGOs, in order to maximize chances of achieving effective and efficient service delivery in communities.
- Full Text:
- Date Issued: 2017
- Authors: Dlelaphantsi, Vuyokazi
- Date: 2017
- Subjects: Performance -- Management Employees -- Rating of -- South Africa -- Amathole District Municipality , Organizational effectiveness -- South Africa -- Amathole District Municipality
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10948/15522 , vital:28266
- Description: The aim of this study was to evaluate the efficiency and effectiveness of the Performance Management System, since its inception and to date, with regards to the advancement of organisational goals and objectives through employee development, as well as resource allocation for service delivery to the residents of the Amathole District Municipality (ADM). The concept of performance management is key for achieving organisational goals and objectives, since it seeks to develop employees by identifying areas of strengths and weakness. The study is based on the assumption that although municipalities are different, and their approach to performance management particularly individual performance differs. This study therefore is based on the assumption that, levels of poor service delivery, and the consequent service delivery protests experienced in the ADM, can be ascribed to a poor linkage between annual performance planning and the assessment of municipal officials. Annual organisational performance, and individual performance planning and output, is not commensurate. Furthermore, a lack of correlation between these variables has led to the poor implementation of basic services and good governance, which has resulted in low levels of citizen satisfaction with the ADM. The empirical survey and research methodology used in the study is described and explained and followed by the data collection in a form of questionnaires. The research findings from the empirical survey are then analysed and reported accordingly. Recommendations are presented in the last chapter based on the empirical survey findings through the respondent’s inputs in the questionnaire. Recommendations are therefore also presented on how Amathole District Municipality can improve its business to achieve the objectives performance management. The key recommendation that came from the study is that ADM planning should be executed in collaboration with other government departments, government agencies, municipalities, private sector and NGOs, in order to maximize chances of achieving effective and efficient service delivery in communities.
- Full Text:
- Date Issued: 2017
- «
- ‹
- 1
- ›
- »