Job Engagement and Coping Strategies as Moderators of the Relationship between Occupational Stress and Burnout among Police Officers in the Eastern Cape, South Africa
- Authors: Dywili, Mtutuzeli
- Date: 2016
- Subjects: Police -- Job stress -- South Africa -- Eastern cape Job satisfaction -- South Africa -- Eastern Cape Employee motivation -- South Africa -- Eastern Cape Work -- Psychological aspects
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10353/7697 , vital:30707
- Description: Police work in South Africa is demanding and stressful. Literature reveals that occupational stress when fully manifest amount to emotional burnout. It was therefore the aim of this study to examine job engagement and coping strategies as moderators of the relationship between occupational stress and burnout among police officers. Using a sample of 377 police officers from the Eastern Cape, South Africa, data was collected using various scales namely; the Effort – Reward Imbalance (ERI) questionnaire (occupational stress), the Maslach Burnout Inventory – General Survey MBI-GS (emotional burnout), the Utrecht Work Engagement Scale (job engagement), and the Coping Orientation to Problems Experienced questionnaire (coping strategies). Correlation tests and regression analysis were ministered on the data to test the research hypotheses. The major finding of the study indicated that job engagement and coping strategies collectively significantly moderate the relationship between occupational stress and emotional burnout. However, job engagement on its own was reported to be an insignificant moderator of the relationship between occupational stress and emotional burnout.
- Full Text:
- Date Issued: 2016
- Authors: Dywili, Mtutuzeli
- Date: 2016
- Subjects: Police -- Job stress -- South Africa -- Eastern cape Job satisfaction -- South Africa -- Eastern Cape Employee motivation -- South Africa -- Eastern Cape Work -- Psychological aspects
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10353/7697 , vital:30707
- Description: Police work in South Africa is demanding and stressful. Literature reveals that occupational stress when fully manifest amount to emotional burnout. It was therefore the aim of this study to examine job engagement and coping strategies as moderators of the relationship between occupational stress and burnout among police officers. Using a sample of 377 police officers from the Eastern Cape, South Africa, data was collected using various scales namely; the Effort – Reward Imbalance (ERI) questionnaire (occupational stress), the Maslach Burnout Inventory – General Survey MBI-GS (emotional burnout), the Utrecht Work Engagement Scale (job engagement), and the Coping Orientation to Problems Experienced questionnaire (coping strategies). Correlation tests and regression analysis were ministered on the data to test the research hypotheses. The major finding of the study indicated that job engagement and coping strategies collectively significantly moderate the relationship between occupational stress and emotional burnout. However, job engagement on its own was reported to be an insignificant moderator of the relationship between occupational stress and emotional burnout.
- Full Text:
- Date Issued: 2016
Work-family conflict, stress and some demographic and occupational variables among female factory workers in East London, South Africa
- Authors: Dywili, Mtutuzeli
- Date: 2011
- Subjects: Work and family -- South Africa , Job stress -- South Africa , Women employees -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/24128 , vital:62382
- Description: The study examines work-family conflict, stress, and some demographic and occupational variables among female factory workers in East London, South Africa. The participants were female factory workers in East London, South Africa. The independent variables for the study were, demographic and occupational variables, while stress is the dependent variable. Work-family conflict is dependent on demographic and occupational variables, while on the other hand is independent to stress. The demographic variables concerned are age, marital status, number of children and age of the last born child. The occupational variable on the other hand is occupational level, i.e. managerial versus non-managerial. The measuring instruments were a self-designed questionnaire to measure the demographic and occupational variables, a questionnaire developed by Stephens and Sommer (1996) to measure work-family conflict (cronbach’s alpha = 0,90) and the Effort – Reward Imbalance (ERI) questionnaire (Pikhart, Bobak, Siegrist, Pajak, Rywick, Kyshegyi, Gostaus, Skodova& Marmot, 1996) to measure stress at workplace. Cronbach’s alpha for the whole questionnaire reaches the value of 0,89. , Thesis (MCom) -- Faculty of Management and Commerce, 2011
- Full Text:
- Date Issued: 2011
- Authors: Dywili, Mtutuzeli
- Date: 2011
- Subjects: Work and family -- South Africa , Job stress -- South Africa , Women employees -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/24128 , vital:62382
- Description: The study examines work-family conflict, stress, and some demographic and occupational variables among female factory workers in East London, South Africa. The participants were female factory workers in East London, South Africa. The independent variables for the study were, demographic and occupational variables, while stress is the dependent variable. Work-family conflict is dependent on demographic and occupational variables, while on the other hand is independent to stress. The demographic variables concerned are age, marital status, number of children and age of the last born child. The occupational variable on the other hand is occupational level, i.e. managerial versus non-managerial. The measuring instruments were a self-designed questionnaire to measure the demographic and occupational variables, a questionnaire developed by Stephens and Sommer (1996) to measure work-family conflict (cronbach’s alpha = 0,90) and the Effort – Reward Imbalance (ERI) questionnaire (Pikhart, Bobak, Siegrist, Pajak, Rywick, Kyshegyi, Gostaus, Skodova& Marmot, 1996) to measure stress at workplace. Cronbach’s alpha for the whole questionnaire reaches the value of 0,89. , Thesis (MCom) -- Faculty of Management and Commerce, 2011
- Full Text:
- Date Issued: 2011
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