Development of an ICT road map for eservices in rural areas
- Authors: Jere, Norbert R , Thinyane, Mamello , Terzoli, Alfredo
- Date: 2011
- Subjects: To be catalogued
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/430695 , vital:72709 , https://ieeexplore.ieee.org/abstract/document/6144217
- Description: ICTs, driven by the convergence of computers, telecommunications and traditional media, are crucial for the knowledge-based economy of the future. The rapid technological changes have resulted in different ideas being suggested for the expected ICT applications. As a result, different e-Service applications have being developed as a way to fos-ter ICT developments. However, ICT applications deployed at the mo-ment may not be able to sustain the rural communities in maybe 10 years or more to come. The paper considers the past, analyzes the present and conduct surveys to gain insight into the future. Based on all of this information, the research tries to provide an ICT road map for what is to come. What kind of applications can we develop now to cater for the technological changes, so that the ICT applications developed today would still be compatible with those developed in years to come? The Siyakhula Living Lab (SLL) is used as the case study in this paper and some interviews and literature review are done to get different ide-as on the future of ICTs.
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- Date Issued: 2011
Development of an Interactive Real-Time Negotiation Module for an E-commerce Platform
- Authors: Jere, Norbert R , Thinyane, Mamello , Terzoli, Alfredo
- Date: 2011
- Subjects: To be catalogued
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/430742 , vital:72712 , https://ieeexplore.ieee.org/abstract/document/5954490
- Description: With developments in the Internet and Web-based technologies, dis-tinctions between traditional markets and the global electronic market-place-such as business capital size, are gradually being narrowed down. It is recognized that in the Information Age, e-Commerce is a powerful tool for economic growth of developing countries. While there are indications of e-Commerce patronage among large firms in devel-oping countries, there seems to be little and negligible use of the Inter-net for commerce among small and medium sized firms. However, many of these e-Commerce projects in marginalized areas fail as a re-sult of lack of the required resources to support ICTs. Different ways have been suggested for marketing products online and to create cus-tomer loyalty. This paper discusses a marketing and customer loyalty strategy through a real-time interactive negotiation application, aimed at improving the existing e-Commerce platform. The e-Commerce platform has been deployed as part of the Siyakhula Living Lab ICTD project which is undertaken for the Dwesa community in the Eastern Cape province of South Africa.
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- Date Issued: 2011
The future of e-Service provision in Marginalised Areas: Online Negotiation.
- Authors: Jere, Norbert R , Thinyane, Mamello , Terzoli, Alfredo
- Date: 2011
- Subjects: To be catalogued
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/431332 , vital:72765 , https://citeseerx.ist.psu.edu/document?repid=rep1type=pdfdoi=5d49a8014f769a529d821556ad204f1b25a97dcb#page=245
- Description: As the amount of commercial transactions carried out on t he Internet in-creases, the interest to partially or totally automate the negotiation of the terms of these transactions has rapidly become an interesting research topic. Several e-marketing strategies through various online websites have been developed. In rural communities e-services applications such as e-commerce, ehealth, e-judiciary and e-government have been devel-oped. However, most of these applications are failing to fully benefit the people in the societies because they are no modifications which are done to the applications as technology changes. This paper discusses the de-velopment of an intelligent negotiation module to enhance an e-commerce platform. The paper explains a negotiation application that has been developed and plugged to any existing e-Commerce shopping por-tal for the Dwesa Community in the Eastern cape province of South Africa and proposes an architecture for all other e-Services. This project ex-plained is undertaken within the Siyakhula Living Lab.
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- Date Issued: 2011
Augmenting an e-Commerce service for Marginalized Communities: A Rewards Based Marketing Approach
- Authors: Jere, Norbert R , Thinyane, Mamello , Terzoli, Alfredo
- Date: 2009
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/428463 , vital:72513 , https://www.researchgate.net/profile/Alfredo-Terzoli/publication/228968666_Augmenting_an_e-Com-merce_service_for_Marginalized_Communities_A_Rewards_Based_Marketing_Approach/links/09e4151344c1f615f7000000/Augmenting-an-e-Commerce-service-for-Marginalized-Communities-A-Rewards-Based-Marketing-Approach.pdf
- Description: Information and Communication technologies (ICTs) have been widely deployed in developmental programmes and this has lead to the crea-tion of a new field–ICT for development (ICT4D). Many e-Commerce platforms now exist in many rural areas in developing countries. ICT4D allows Small, Medium and Micro Enterprises (SMMEs) in rural areas to increase sales and gain the market share on the global market. Howev-er, many of these ICT4D projects in marginalized areas fail as a result of lacking the required resources to support ICTs. SMMEs in rural areas face problems in marketing their products on the global market. There-fore, ensuring sustainability of such systems in marginalized areas is important. This paper explains an e-Marketing strategy through a re-ward based negotiation application, aimed at improving the existing e-Commerce platform. The e-Commerce platform has been deployed for the Dwesa community. Dwesa is a rural area in the Eastern Cape prov-ince of South Africa.
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- Date Issued: 2009