- Title
- Exploring user-driven telephony services in an information and communication technology for development context
- Creator
- Kunjuzwa, Dumani Tau
- Subject
- Digital divide -- South Africa -- Eastern Cape
- Subject
- Information technology -- Social aspects -- South Africa -- Eastern Cape
- Subject
- Information technology -- Government policy -- South Africa -- Eastern Cape
- Subject
- Information society -- South Africa -- Eastern Cape
- Subject
- Telecommunication -- Social aspects -- South Africa -- Eastern Cape
- Subject
- Rural development -- South Africa -- Eastern Cape
- Date
- 2011
- Type
- Thesis
- Type
- Masters
- Type
- MSc (Computer Science)
- Identifier
- vital:11383
- Identifier
- http://hdl.handle.net/10353/546
- Identifier
- Digital divide -- South Africa -- Eastern Cape
- Identifier
- Information technology -- Social aspects -- South Africa -- Eastern Cape
- Identifier
- Information technology -- Government policy -- South Africa -- Eastern Cape
- Identifier
- Information society -- South Africa -- Eastern Cape
- Identifier
- Telecommunication -- Social aspects -- South Africa -- Eastern Cape
- Identifier
- Rural development -- South Africa -- Eastern Cape
- Description
- There is a great difference that exists between people who have access to Information and Communication Technologies (ICTs) and those who do not. As a developing nation, South Africa is badly affected by the so-called Digital Divide. Information and Communication Technology for Development (ICTD) interventions are rapidly increasing in marginalized and rural communities in striving to bridge this digital divide. This research project is undertaken within the context of the Siyakhula Living Lab (SLL) which is an ICTD intervention at Dwesa rural community. This research investigates how audio-based services can be applied locally for communication and information sharing. This research aims to develop a user-driven telephony framework which will enable users to construct customized audio-based services. This aims to empower the Dwesa community for skill development and supports the user-driven innovation. The Internet and Telephones are the most popular technologies that are widely used in our daily life for purposes of communication and information access. Voice over Internet Protocol (VoIP) integrates these two separate technologies (Internet and Telephones) to produce real-time multimedia communication services such as Interactive Voice Response (IVR) systems. In addition, the ability of VoIP presenting information through voice plays a crucial role, more especially to those who do not have web visual access or those who are computer illiterate.
- Format
- 87 leaves; 30 cm
- Format
- Publisher
- University of Fort Hare
- Publisher
- Faculty of Science & Agriculture
- Language
- English
- Rights
- University of Fort Hare
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UFH Department of Computer Science
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