- Title
- Evaluation of water service rendering in the Amathole District Municipality
- Creator
- Mqolo, Abner Zamindawo
- Subject
- Municipal government -- South Africa -- Eastern Cape
- Subject
- Municipal services -- South Africa -- Eastern Cape
- Subject
- Water-supply -- South Africa -- Eastern Cape
- Subject
- Municipal water supply -- South Africa -- Eastern Cape
- Subject
- Water-supply, Rural -- South Africa -- Eastern Cape
- Date
- 2010
- Type
- Thesis
- Type
- Masters
- Type
- MPA
- Identifier
- vital:11639
- Identifier
- http://hdl.handle.net/10353/d1001248
- Identifier
- Municipal government -- South Africa -- Eastern Cape
- Identifier
- Municipal services -- South Africa -- Eastern Cape
- Identifier
- Water-supply -- South Africa -- Eastern Cape
- Identifier
- Municipal water supply -- South Africa -- Eastern Cape
- Identifier
- Water-supply, Rural -- South Africa -- Eastern Cape
- Description
- The rural areas of Amathole district municipality continue to experience difficulty in accessing water services. The people experience problems despite the fact that the Amathole district municipality, since 2003 has been made a water service authority in its municipal area, which consists of eight local municipalities, namely; Mnquma, Mbashe, Nkonkobe, Amahlathi, Great Kei, Ngqushwa, Nxuba, and Buffalo City. With the water service authority powers devolved from national government to the district municipalities the intention was to speed service delivery. This study investigates the causes of the delays in water service delivery experienced in rural areas of this district municipality. The Buffalo City local municipality is excluded in the study because Buffalo City has as well been given the responsibility of being the water service authority in its municipal area. This study used the questionnaires as data collection tool, and it was distributed to these respondents; chief officials, councilors, and citizens. Due to vastness of the target population sampling was used to reduce the bulkiness of the data. The questionnaire content is based on the phases of the systems theory to see if the policy making processes of the Amathole district municipality are carried out in accordance with the systems theory. The study has found that the citizens are not adequately involved in all the policy processes including the policy analysis and evaluation. This has been found to be a contributory factor in the ineffectiveness of the municipality water service delivery.The spheres of government that operate in silos compromised policy analysis and evaluation of the municipality, and disjuncture of the delivery programs of the spheres and state enterprises caused a huge service delivery challenges for this municipality. The study has confirmed that the Amathole district municipality is experiencing problems, delays, and challenges that make it to be ineffective as a water service authority.
- Format
- 137 leaves; 30 cm
- Format
- Publisher
- University of Fort Hare
- Publisher
- Faculty of Management & Commerce
- Language
- English
- Rights
- University of Fort Hare
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