- Title
- An investigation of Raymond Mhlaba municipality indigent policy on water service delivery: a case study of free basic water policy (FBWP) in selected areas of Golf Course and Bhofolo.
- Creator
- Ncube, Mary Silibaziso
- Subject
- Community development
- Date
- 2019
- Type
- Thesis
- Type
- Masters
- Type
- MCom (Development Studies)
- Identifier
- http://hdl.handle.net/10353/16974
- Identifier
- vital:40799
- Description
- The study was looking at the Free Basic Water policy (FBWP) in the Eastern Cape which was introduced in July 2001 in South Africa. FBWP was introduced to all provinces, however people living in rural areas, poor areas and villages are still suffering from lack of clean and safe drinking water. People lack adequate supplies of water and this creates conditions under which the diseases thrive. The researcher used mixed research methodology which comprises of qualitative (interview) and quantitative (questionnaire) approaches. The reason for the use of mixed methodology was to get adequate information both from the municipality (the provider of water) and the residents (the receivers of the services provided by the municipality) in order to assess how the unreliable water provision affect residents and the challenges being faced by the municipality in providing water. The findings of the study are that both people under Golf course and Bhofolo have little knowledge about FBW and most of the residents are unable to pay their water bills. Residents in the two research areas suffer from medical problems due to unreliable water provision. The study is therefore, of view that South Africa needs to prioritise improvement of access to water in rural areas, poor areas and villages. There is a need to educate people about FBW and on how to save water.
- Format
- 126 leaves
- Format
- Publisher
- University of Fort Hare
- Publisher
- Faculty of Management and Commerce
- Language
- English
- Rights
- University of Fort Hare
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UFH Department of Development Studies
| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details | SOURCE1 | NCUBE MS 201705907 MCOM.pdf | 2 MB | Adobe Acrobat PDF | View Details |