An assessment of the role of officials in housings service delivery in the Nelson Mandela bay Municipality
- Authors: Tutu, Jimmy Vuyisile
- Date: 2014
- Subjects: Housing -- Protests -- Officials -- Service Delivery , Beneficiary -- Beneficiary Management -- Corruption
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11722 , http://hdl.handle.net/10353/d1017867 , Housing -- Protests -- Officials -- Service Delivery , Beneficiary -- Beneficiary Management -- Corruption
- Description: The purpose of this study was to assess the role of the officials on housing service delivery in the Nelson Mandela by Municipality (NMBM). The role of the officials currently occupies the centre stage in the Public Service and they should be proud to be the servants of the people. Furthermore, they relish the challenge of providing improved services to all by applying the principles of Batho Pele. In order to meet the goals of the study, it was necessary to study the literature on the housing sector, in particular the role of Officials in the Nelson Mandela Municipality and the reasons why people marched and accused Officials of perceived Corruption in Nelson Mandela Bay Municipality. In order to address the research problem and to fulfill the research objectives, an in depth literature study was done. Empirical studies were done by means of face-to-face interviews and Questionnaires with the Sample population from the Community and the Department of Housing officials in NMBM. The findings of the study suggested that there is ineffective client interface, housing waiting lists are not properly managed, there is a lack of transparency in housing allocations, as well as favoritism by Officials, Councilors and Community leaders on the allocation of houses and there is also a problem of the illegal occupation of houses .The study further suggests that the role of Officials and Councilors needs to be improved if it is to serve as a catalyst for effective housing service delivery to the citizens of NMBM. Recommendations were put forward to assist the Nelson Mandela Bay Municipality in improving effective and efficiency Housing Service Delivery.
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- Date Issued: 2014
An investigation into the relationship between certain personality traits and job satisfaction: a case of selected employees in the Eastern Cape Province
- Authors: Mhlanga, Tatenda Shaleen
- Date: 2012
- Subjects: Bank employees -- South Africa -- Eastern Cape , Job satisfaction -- South Africa -- Eastern Cape , Personality -- South Africa -- Eastern Cape , Extraversion -- South Africa -- Eastern Cape , Neuroses -- South Africa -- Eastern Cape , Conscience -- South Africa -- Eastern Cape , Africa -- Eastern Cape , Big Five model , Organizational behavior -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11559 , http://hdl.handle.net/10353/d1007148 , Bank employees -- South Africa -- Eastern Cape , Job satisfaction -- South Africa -- Eastern Cape , Personality -- South Africa -- Eastern Cape , Extraversion -- South Africa -- Eastern Cape , Neuroses -- South Africa -- Eastern Cape , Conscience -- South Africa -- Eastern Cape , Africa -- Eastern Cape , Big Five model , Organizational behavior -- South Africa -- Eastern Cape
- Description: There is relatively little research based on the Big Five personality dimensions and job satisfaction and the relationship thereof. Job satisfaction of employees is a good indication of organizational effectiveness and is influenced by organizational and dispositional factors. The fundamental nature of the dispositional approach is that individuals have stable traits that significantly influence their affective and behavioral reactions to organizational settings. The general objective of this study was to determine the relationship between personality dimensions and job satisfaction of bank employees. A quantitative design was used in the empirical study. The sample consisted of 126 bank employees. The current research found that employees who are high in openness, conscientiousness and low in neuroticism tend to be more satisfied with their job. Agreeableness personality did not have a significant relationship with job satisfaction, while employees with high levels of extraversion had negative significant correlation with job satisfaction. However, overall personality dimensions explained relatively small percentages in the variance of job satisfaction. The findings will aid management institutions in selecting, and retaining employees as higher job satisfaction is linked to higher levels of productivity, effectiveness and commitment. Key words: extroversion, neuroticism, agreeableness, conscientiousness, openness, job satisfaction, bank employees.
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- Date Issued: 2012
Community development projects and food security: the case of Zanyokwe Irrigation Project Eastern Cape Province, South Africa
- Authors: Ndlovu, Sikhanyiso
- Date: 2012
- Subjects: Community development -- South Africa -- Eastern Cape , Irrigation farming -- South Africa -- Eastern Cape , Farms Small -- South Africa -- Eastern Cape , Family farms -- South Africa -- Eastern Cape , Food security -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape , Economic development projects -- South Africa -- Eastern Cape , Agricultural development projects -- South Africa -- Eastern Cape , Sustainable development -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , M Soc Sc (Dev)
- Identifier: vital:11438 , http://hdl.handle.net/10353/d1007226 , Community development -- South Africa -- Eastern Cape , Irrigation farming -- South Africa -- Eastern Cape , Farms Small -- South Africa -- Eastern Cape , Family farms -- South Africa -- Eastern Cape , Food security -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape , Economic development projects -- South Africa -- Eastern Cape , Agricultural development projects -- South Africa -- Eastern Cape , Sustainable development -- South Africa -- Eastern Cape
- Description: Although food insecurity is said to have decreased in South Africa in the past years particularly at the national level, however, at household level a substantial proportion of households remains at risk of food insecurity and are experiencing hunger particularly in the Eastern Cape Province were poverty is rife. Food insecurity in the Eastern Cape Province is attributed to the fact that agriculture, the mainstay of the rural economy is no longer given the value that it should carry, does not help the situation. Despite much research on food (in) security in South Africa, the link between poverty and household food security is not at all clear. This study seeks to fill this gap specifically by looking at the linkages in the main between food security and poverty especially in the community level. Amidst the various programmes and initiatives that are in place in South Africa, there is continual prevalence of food insecurity facing the majority of South African households. The major aim of this study was therefore to examine the impact of one of these programmes, the Zanyokwe irrigation scheme in enhancing food security not only for the farmers but also for the surrounding communities. This study adopted a qualitative approach to research. The study unearthed that even though Zanyokwe irrigation scheme has played an indispensable role in enhancing food security for the smallholder farmers and the community at large challenges such as market challenges, road infrastructural issues, land tenure issues, lack of proper coordination amongst the farmers as well as farmer empowerment are a major limitation to the growth of the irrigation scheme and the farmers. Thus, the study recommended that farmer support services, training, agriculture subsidies, improved infrastructure as well as addressing market related challenges will go a long way in reducing the plight of the Zanyokwe farmers as well as enhancing food security
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- Date Issued: 2012