Balanced scorecard components as predictors of service performance management in first bank Nigeria plc 2009 – 2014
- Authors: Agomuonso, Clara Udochi
- Date: 2014
- Language: English
- Type: Thesis , Doctoral , PhD (in Public Administration)
- Identifier: vital:11721 , http://hdl.handle.net/10353/d1017866
- Description: Many institutions and organizations are set up to with a right motive but fail to actualize their vision. This cuts across both public and private institutions across the globe. A financial institution is selected for this research because of its sensitivity; hence getting it right with a delicate institution like a financial organization will assist usage of this monitoring system by other institutions. Modern banking in Nigeria started in 1892 with the free banking era which ended when the Banking Ordinance of 1952 was promulgated. First Bank was the pioneer bank that was established in Nigeria in 1894 as the Bank of British West Africa. The establishment of the First Bank of Nigeria predates the birth of the Nigerian nation as a sovereign entity. The bank which was registered as the bank of British West Africa in 1894 has therefore evolved along the path of political, social and economic changes and developments of Nigeria from the colonial period to independence and the experience of post-independence. It thus shared, in the process of its growth, the tidal experiences of the nation which, in retrospect, were sources of strength (Ndekwu, 1994).
- Full Text:
- Date Issued: 2014
- Authors: Agomuonso, Clara Udochi
- Date: 2014
- Language: English
- Type: Thesis , Doctoral , PhD (in Public Administration)
- Identifier: vital:11721 , http://hdl.handle.net/10353/d1017866
- Description: Many institutions and organizations are set up to with a right motive but fail to actualize their vision. This cuts across both public and private institutions across the globe. A financial institution is selected for this research because of its sensitivity; hence getting it right with a delicate institution like a financial organization will assist usage of this monitoring system by other institutions. Modern banking in Nigeria started in 1892 with the free banking era which ended when the Banking Ordinance of 1952 was promulgated. First Bank was the pioneer bank that was established in Nigeria in 1894 as the Bank of British West Africa. The establishment of the First Bank of Nigeria predates the birth of the Nigerian nation as a sovereign entity. The bank which was registered as the bank of British West Africa in 1894 has therefore evolved along the path of political, social and economic changes and developments of Nigeria from the colonial period to independence and the experience of post-independence. It thus shared, in the process of its growth, the tidal experiences of the nation which, in retrospect, were sources of strength (Ndekwu, 1994).
- Full Text:
- Date Issued: 2014
An information privacy model for primary health care facilities
- Authors: Boucher, Duane Eric
- Date: 2013
- Subjects: Data protection , Privacy, Right of , Medical records -- Access control , Primary health care , Medical care , Caregivers , Community health nursing , Confidential communications , Information technology -- Management
- Language: English
- Type: Thesis , Masters , MCom (Information Systems)
- Identifier: vital:11139 , http://hdl.handle.net/10353/d1007181 , Data protection , Privacy, Right of , Medical records -- Access control , Primary health care , Medical care , Caregivers , Community health nursing , Confidential communications , Information technology -- Management
- Description: The revolutionary migration within the health care sector towards the digitisation of medical records for convenience or compliance touches on many concerns with respect to ensuring the security of patient personally identifiable information (PII). Foremost of these is that a patient’s right to privacy is not violated. To this end, it is necessary that health care practitioners have a clear understanding of the various constructs of privacy in order to ensure privacy compliance is maintained. This research project focuses on an investigation of privacy from a multidisciplinary philosophical perspective to highlight the constructs of information privacy. These constructs together with a discussion focused on the confidentiality and accessibility of medical records results in the development of an artefact represented in the format of a model. The formulation of the model is accomplished by making use of the Design Science research guidelines for artefact development. Part of the process required that the artefact be refined through the use of an Expert Review Process. This involved an iterative (three phase) process which required (seven) experts from the fields of privacy, information security, and health care to respond to semi-structured questions administered with an interview guide. The data analysis process utilised the ISO/IEC 29100:2011(E) standard on privacy as a means to assign thematic codes to the responses, which were then analysed. The proposed information privacy model was discussed in relation to the compliance requirements of the South African Protection of Personal Information (PoPI) Bill of 2009 and their application in a primary health care facility. The proposed information privacy model provides a holistic view of privacy management that can residually be used to increase awareness associated with the compliance requirements of using patient PII.
- Full Text:
- Date Issued: 2013
- Authors: Boucher, Duane Eric
- Date: 2013
- Subjects: Data protection , Privacy, Right of , Medical records -- Access control , Primary health care , Medical care , Caregivers , Community health nursing , Confidential communications , Information technology -- Management
- Language: English
- Type: Thesis , Masters , MCom (Information Systems)
- Identifier: vital:11139 , http://hdl.handle.net/10353/d1007181 , Data protection , Privacy, Right of , Medical records -- Access control , Primary health care , Medical care , Caregivers , Community health nursing , Confidential communications , Information technology -- Management
- Description: The revolutionary migration within the health care sector towards the digitisation of medical records for convenience or compliance touches on many concerns with respect to ensuring the security of patient personally identifiable information (PII). Foremost of these is that a patient’s right to privacy is not violated. To this end, it is necessary that health care practitioners have a clear understanding of the various constructs of privacy in order to ensure privacy compliance is maintained. This research project focuses on an investigation of privacy from a multidisciplinary philosophical perspective to highlight the constructs of information privacy. These constructs together with a discussion focused on the confidentiality and accessibility of medical records results in the development of an artefact represented in the format of a model. The formulation of the model is accomplished by making use of the Design Science research guidelines for artefact development. Part of the process required that the artefact be refined through the use of an Expert Review Process. This involved an iterative (three phase) process which required (seven) experts from the fields of privacy, information security, and health care to respond to semi-structured questions administered with an interview guide. The data analysis process utilised the ISO/IEC 29100:2011(E) standard on privacy as a means to assign thematic codes to the responses, which were then analysed. The proposed information privacy model was discussed in relation to the compliance requirements of the South African Protection of Personal Information (PoPI) Bill of 2009 and their application in a primary health care facility. The proposed information privacy model provides a holistic view of privacy management that can residually be used to increase awareness associated with the compliance requirements of using patient PII.
- Full Text:
- Date Issued: 2013
The role of school discipline in combating violence in schools in the East London region
- Authors: Smit, Marie Elizabeth
- Date: 2010
- Subjects: School violence -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , M Ed
- Identifier: vital:16164 , http://hdl.handle.net/10353/224 , School violence -- South Africa -- Eastern Cape
- Description: This study focuses on the role of discipline in the establishment and maintenance of a safe school environment for learners and educators. In a mainly qualitative investigation, empirical data from four primary schools and five high schools in the East London Region of the Eastern Cape Province were collected by means of individual interviews and questionnaires. Historico-legal research also formed part of the literature review, thus law reports and articles from South Africa and other countries were included as part of the research process. This was done to shed light on the legal consequences of school violence and discipline, affecting the safe learning environment of learners. Perceptions of educators and learners in the selected schools regarding discipline and violence at their schools were collected by means of a survey. Three hundred and thirty questionnaires were completed by learners from the selected schools, and nine interviews were conducted with either the principal or a member of the senior management team of each school. The researcher also conducted further in-depth interviews with twenty learners from four schools (two primary and two high schools). These data were analysed in accordance with accepted procedures for qualitative data processing. The data revealed that a culture of violence exists in these schools, and that corporal punishment is still practised. Learners’ perceptions on safety and discipline at their schools revealed that bullying persists, especially when there is no teacher supervision. Participating educators’ experiences suggested the need for promoting positive discipline, and creating a safe learning environment for all, by involving parents in the education process and involving them in drawing up a code of conduct for the school.
- Full Text:
- Date Issued: 2010
- Authors: Smit, Marie Elizabeth
- Date: 2010
- Subjects: School violence -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , M Ed
- Identifier: vital:16164 , http://hdl.handle.net/10353/224 , School violence -- South Africa -- Eastern Cape
- Description: This study focuses on the role of discipline in the establishment and maintenance of a safe school environment for learners and educators. In a mainly qualitative investigation, empirical data from four primary schools and five high schools in the East London Region of the Eastern Cape Province were collected by means of individual interviews and questionnaires. Historico-legal research also formed part of the literature review, thus law reports and articles from South Africa and other countries were included as part of the research process. This was done to shed light on the legal consequences of school violence and discipline, affecting the safe learning environment of learners. Perceptions of educators and learners in the selected schools regarding discipline and violence at their schools were collected by means of a survey. Three hundred and thirty questionnaires were completed by learners from the selected schools, and nine interviews were conducted with either the principal or a member of the senior management team of each school. The researcher also conducted further in-depth interviews with twenty learners from four schools (two primary and two high schools). These data were analysed in accordance with accepted procedures for qualitative data processing. The data revealed that a culture of violence exists in these schools, and that corporal punishment is still practised. Learners’ perceptions on safety and discipline at their schools revealed that bullying persists, especially when there is no teacher supervision. Participating educators’ experiences suggested the need for promoting positive discipline, and creating a safe learning environment for all, by involving parents in the education process and involving them in drawing up a code of conduct for the school.
- Full Text:
- Date Issued: 2010
A comparison of open source object-oriented database products
- Authors: Khayundi, Peter
- Date: 2009
- Subjects: Object-oriented databases , Relational databases , Database management , Database selection , Database searching
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11384 , http://hdl.handle.net/10353/254 , Object-oriented databases , Relational databases , Database management , Database selection , Database searching
- Description: Object oriented databases have been gaining popularity over the years. Their ease of use and the advantages that they offer over relational databases have made them a popular choice amongst database administrators. Their use in previous years was restricted to business and administrative applications, but improvements in technology and the emergence of new, data-intensive applications has led to the increase in the use of object databases. This study investigates four Open Source object-oriented databases on their ability to carry out the standard database operations of storing, querying, updating and deleting database objects. Each of these databases will be timed in order to measure which is capable of performing a particular function faster than the other.
- Full Text:
- Date Issued: 2009
- Authors: Khayundi, Peter
- Date: 2009
- Subjects: Object-oriented databases , Relational databases , Database management , Database selection , Database searching
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11384 , http://hdl.handle.net/10353/254 , Object-oriented databases , Relational databases , Database management , Database selection , Database searching
- Description: Object oriented databases have been gaining popularity over the years. Their ease of use and the advantages that they offer over relational databases have made them a popular choice amongst database administrators. Their use in previous years was restricted to business and administrative applications, but improvements in technology and the emergence of new, data-intensive applications has led to the increase in the use of object databases. This study investigates four Open Source object-oriented databases on their ability to carry out the standard database operations of storing, querying, updating and deleting database objects. Each of these databases will be timed in order to measure which is capable of performing a particular function faster than the other.
- Full Text:
- Date Issued: 2009
An investigation into the social experiences of dropouts following their reenrollment in secondary schools in Stutterheim district: implications for school leadership
- Authors: Smith, Elizabeth Marrie
- Date: 2009
- Subjects: High school dropouts -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , M Ed
- Identifier: vital:16165 , http://hdl.handle.net/10353/222 , http://hdl.handle.net/10353/d1000031 , High school dropouts -- South Africa -- Eastern Cape
- Description: Many secondary schools in the Eastern Cape and else where in South African are facing a drop out crisis but a proportion of these dropouts return to school to complete their education. The kind of social experiences that dropouts have as they reenrol and reintegrate in school remains an under-research aspect in the discourse on education access. The purpose of this study was to investigate the factors that prompted dropouts to reenrol in school and the social life experiences of these learners in school. It was also to explore school leaders‟ reactions towards these experiences, and the implications for school leadership of the dropouts‟ experiences. Using qualitative methodologies, involving a sample of 15 dropouts and two school leaders, the study found multiple motives, associated with individual characteristics of dropouts and the institutional characteristics of their family and the labour market, prompting reenrolment. Institutional characteristics at the school level were not featured. Regarding social life at school, it found that while some participants had positive social experiences, which reinforced their motivation to pursue their education, others experienced the school context as socially hostile. The nature of the social hostility is described, but school leaders seem insensitive to many of the social integration challenges that confront dropouts. Several implications for school leadership have been drawn out, including the view that while there are a variety of leverage points for addressing the social hostility problems, the social development of dropouts who experienced hostility stand to wither if supportive measures are not implemented to help them reintegrate. While the research provides new insights into the experiences of dropouts in school, it had the limitation of being a case study whose findings cannot be generalised.
- Full Text:
- Date Issued: 2009
- Authors: Smith, Elizabeth Marrie
- Date: 2009
- Subjects: High school dropouts -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , M Ed
- Identifier: vital:16165 , http://hdl.handle.net/10353/222 , http://hdl.handle.net/10353/d1000031 , High school dropouts -- South Africa -- Eastern Cape
- Description: Many secondary schools in the Eastern Cape and else where in South African are facing a drop out crisis but a proportion of these dropouts return to school to complete their education. The kind of social experiences that dropouts have as they reenrol and reintegrate in school remains an under-research aspect in the discourse on education access. The purpose of this study was to investigate the factors that prompted dropouts to reenrol in school and the social life experiences of these learners in school. It was also to explore school leaders‟ reactions towards these experiences, and the implications for school leadership of the dropouts‟ experiences. Using qualitative methodologies, involving a sample of 15 dropouts and two school leaders, the study found multiple motives, associated with individual characteristics of dropouts and the institutional characteristics of their family and the labour market, prompting reenrolment. Institutional characteristics at the school level were not featured. Regarding social life at school, it found that while some participants had positive social experiences, which reinforced their motivation to pursue their education, others experienced the school context as socially hostile. The nature of the social hostility is described, but school leaders seem insensitive to many of the social integration challenges that confront dropouts. Several implications for school leadership have been drawn out, including the view that while there are a variety of leverage points for addressing the social hostility problems, the social development of dropouts who experienced hostility stand to wither if supportive measures are not implemented to help them reintegrate. While the research provides new insights into the experiences of dropouts in school, it had the limitation of being a case study whose findings cannot be generalised.
- Full Text:
- Date Issued: 2009
- «
- ‹
- 1
- ›
- »