A framework for the implementation of e-government as a service delivery mechanism in South Africa: The case of the Eastern Cape Thusong Service Centres
- Authors: Madyibi, Ayanda
- Date: 2020
- Subjects: Electronic government information Technological innovations Information technology
- Language: English
- Type: Thesis , Doctoral , PhD(Information Systems)
- Identifier: http://hdl.handle.net/10353/18908 , vital:42997
- Description: E-government has emerged as an effective means of delivering much-needed online services to the citizens, businesses and other government institutions. This emanates from the advancement of Information and Communication Technology (ICT), the internet and the emerging technologies associated with the Fourth Industrial Revolution (4IR). E-government has essentially transformed the culture, structure and the way of doing business by public institutions in providing government services. In the past, e-government has been popular in developed countries but recently many developing countries are starting to appreciate the need to implement the initiative. However, the implementation of e-government has various challenges that have been identified through research and include technological, organisational and environmental aspects. Therefore, the researcher was motivated to study e-government to improve the delivery of services to citizens in South Africa. The objective of the research was to develop a framework for the implementation of egovernment as a service delivery mechanism in South Africa. The research process led to the identification of challenges that impact the implementation of e-government by applying an underlying Information Systems (IS) theoretical model, namely the Technology-OrganisationEnvironment (TOE) framework. The review of literature allowed the researcher to construct a conceptual theoretical framework which was then applied to the case study in order to understand the factors affecting the implementation of e-government in South Africa. Qualitative research data was collected using Thusong Service Centres in the Eastern Cape as a case study. Thusong Service Centres are government service centres based in rural communities which are used for the provision of online government services to these communities. The empirical data was collected using 22 respondents from five organisational and user perspectives: (1) State Information Technology Agency (SITA) as an agency of government responsible for ICT in South Africa, (2) the Senior ICT Managers from various National, Provincial and Local government entities, (3) Thusong Service Centre Managers, (4) Thusong Service Centre End-Users and (5) Expert Reviews. Documents that included the National e-Government Strategy, e-Government Policy, National Broadband Policy, ICT Policy White Paper were also consulted as secondary data. The conceptual theoretical framework was then revised based on the empirical evidence using the interpretive exploratory approach and triangulated data. The consolidated data from both the literature review and empirical evidence assisted in closing the gap between e-government implementation theory and practice. A detailed e-government implementation framework was then developed with the critical factors that impact the successful implementation of e- ii | P a g e government. E-government subject experts were also given the mandate to review the interview questions and the framework. The use of this framework was then explained in terms of how it can assist government decision-makers in South Africa for the effective and efficient delivery of services to the citizens. The research study has contributed to the e-government body of knowledge through the identified factors utilising the TOE framework at an organisational level for developing countries like South Africa.
- Full Text:
- Authors: Madyibi, Ayanda
- Date: 2020
- Subjects: Electronic government information Technological innovations Information technology
- Language: English
- Type: Thesis , Doctoral , PhD(Information Systems)
- Identifier: http://hdl.handle.net/10353/18908 , vital:42997
- Description: E-government has emerged as an effective means of delivering much-needed online services to the citizens, businesses and other government institutions. This emanates from the advancement of Information and Communication Technology (ICT), the internet and the emerging technologies associated with the Fourth Industrial Revolution (4IR). E-government has essentially transformed the culture, structure and the way of doing business by public institutions in providing government services. In the past, e-government has been popular in developed countries but recently many developing countries are starting to appreciate the need to implement the initiative. However, the implementation of e-government has various challenges that have been identified through research and include technological, organisational and environmental aspects. Therefore, the researcher was motivated to study e-government to improve the delivery of services to citizens in South Africa. The objective of the research was to develop a framework for the implementation of egovernment as a service delivery mechanism in South Africa. The research process led to the identification of challenges that impact the implementation of e-government by applying an underlying Information Systems (IS) theoretical model, namely the Technology-OrganisationEnvironment (TOE) framework. The review of literature allowed the researcher to construct a conceptual theoretical framework which was then applied to the case study in order to understand the factors affecting the implementation of e-government in South Africa. Qualitative research data was collected using Thusong Service Centres in the Eastern Cape as a case study. Thusong Service Centres are government service centres based in rural communities which are used for the provision of online government services to these communities. The empirical data was collected using 22 respondents from five organisational and user perspectives: (1) State Information Technology Agency (SITA) as an agency of government responsible for ICT in South Africa, (2) the Senior ICT Managers from various National, Provincial and Local government entities, (3) Thusong Service Centre Managers, (4) Thusong Service Centre End-Users and (5) Expert Reviews. Documents that included the National e-Government Strategy, e-Government Policy, National Broadband Policy, ICT Policy White Paper were also consulted as secondary data. The conceptual theoretical framework was then revised based on the empirical evidence using the interpretive exploratory approach and triangulated data. The consolidated data from both the literature review and empirical evidence assisted in closing the gap between e-government implementation theory and practice. A detailed e-government implementation framework was then developed with the critical factors that impact the successful implementation of e- ii | P a g e government. E-government subject experts were also given the mandate to review the interview questions and the framework. The use of this framework was then explained in terms of how it can assist government decision-makers in South Africa for the effective and efficient delivery of services to the citizens. The research study has contributed to the e-government body of knowledge through the identified factors utilising the TOE framework at an organisational level for developing countries like South Africa.
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Assessment of phytochemical constituents, antioxidant properties and cytotoxicity potentials of Leonutis leonurus and Boophone disticha extracts used in the management of Alzheimer’s disease in Hogsback, Eastern Cape, South Africa
- Authors: Tonisi, Sipho
- Date: 2019
- Subjects: Medicinal plants Alzheimer's disease
- Language: English
- Type: Thesis , Masters , MSc (Microbiology)
- Identifier: http://hdl.handle.net/10353/14726 , vital:40067
- Description: In this present study, the phytochemical compounds, antioxidant activities, and cytotoxicity potentials of solvent extracts (polar solvents) of Leonotis leonurus (L. leonurus) and Boophone disitcha (B. disticha) commonly used in the management of Alzheimer’s diseases in Hogsback, in the Eastern Cape, South Africa were investigated. The phytochemical compounds were determined by standard protocols of Folin–Ciocalteu method, aluminium chloride colorimetric method as well as Mayer’s and Wagner’s method. The antioxidant capabilities were assessed using 2,2-diphenyl-1-picrylhydrazyl (DPPH), hydrogen peroxide, 2,2'-azino-bis(3-ethylbenzothiazoline-6-sulphonic acid) (ABTS) and nitric oxide radical scavenging assays. The majority of extracts from both plant species exhibited free radical scavenging potential for oxidants they were tested against viz; DPPH, hydrogen peroxide, ABTS and nitric oxide. They further displayed good reducing potential against ferric iron. The results have shown a concentration-dependent dose of inhibition/scavenging activity (in DPPH, hydrogen peroxide, ABTS and nitric oxide assays) and reducing ability (in ferric reducing assay). However, leaf extracts of L. leonurus displayed ineffective scavenging activity against nitric oxide whereas extracts from L. leonurus flower and B. disticha bulb had higher scavenging potential against the production of nitric oxide radical. The GC-MS profiles of the plants extracts revealed the presence of numerous bioactive compounds that are known to possess excellent anti-inflammatory and most importantly antioxidant properties. Another interesting observation of GC-MS analysis data was the presence of compounds reported to inhibit Acetycholinesterase (AChE), which is a key enzyme targeted in the treatment of Alzheimers’ Disease (AD). The cytotoxicy tests for these extracts were carried out in order to assess the potentential detrimental effects on human health using Alamar Blue assay. It was noted that an increase in the extract concentration of both plant species resulted in a noticeable decline in cell population. These extracts were then declared xix to be quite toxic against HeLa (human cervix adenocarcinoma cells) cells as the cell viability in some extracts was quite low. Hence, toxicity testing of the studied plants’ extracts against normal cells is highly imperative in the future study. The results from this present study scientifically validated the use of the studied plants in folkoric medicine for the management of Alzheimer’s diseases.
- Full Text:
- Authors: Tonisi, Sipho
- Date: 2019
- Subjects: Medicinal plants Alzheimer's disease
- Language: English
- Type: Thesis , Masters , MSc (Microbiology)
- Identifier: http://hdl.handle.net/10353/14726 , vital:40067
- Description: In this present study, the phytochemical compounds, antioxidant activities, and cytotoxicity potentials of solvent extracts (polar solvents) of Leonotis leonurus (L. leonurus) and Boophone disitcha (B. disticha) commonly used in the management of Alzheimer’s diseases in Hogsback, in the Eastern Cape, South Africa were investigated. The phytochemical compounds were determined by standard protocols of Folin–Ciocalteu method, aluminium chloride colorimetric method as well as Mayer’s and Wagner’s method. The antioxidant capabilities were assessed using 2,2-diphenyl-1-picrylhydrazyl (DPPH), hydrogen peroxide, 2,2'-azino-bis(3-ethylbenzothiazoline-6-sulphonic acid) (ABTS) and nitric oxide radical scavenging assays. The majority of extracts from both plant species exhibited free radical scavenging potential for oxidants they were tested against viz; DPPH, hydrogen peroxide, ABTS and nitric oxide. They further displayed good reducing potential against ferric iron. The results have shown a concentration-dependent dose of inhibition/scavenging activity (in DPPH, hydrogen peroxide, ABTS and nitric oxide assays) and reducing ability (in ferric reducing assay). However, leaf extracts of L. leonurus displayed ineffective scavenging activity against nitric oxide whereas extracts from L. leonurus flower and B. disticha bulb had higher scavenging potential against the production of nitric oxide radical. The GC-MS profiles of the plants extracts revealed the presence of numerous bioactive compounds that are known to possess excellent anti-inflammatory and most importantly antioxidant properties. Another interesting observation of GC-MS analysis data was the presence of compounds reported to inhibit Acetycholinesterase (AChE), which is a key enzyme targeted in the treatment of Alzheimers’ Disease (AD). The cytotoxicy tests for these extracts were carried out in order to assess the potentential detrimental effects on human health using Alamar Blue assay. It was noted that an increase in the extract concentration of both plant species resulted in a noticeable decline in cell population. These extracts were then declared xix to be quite toxic against HeLa (human cervix adenocarcinoma cells) cells as the cell viability in some extracts was quite low. Hence, toxicity testing of the studied plants’ extracts against normal cells is highly imperative in the future study. The results from this present study scientifically validated the use of the studied plants in folkoric medicine for the management of Alzheimer’s diseases.
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Effect of a participatory voter education programme on secondary school students' political knowledge and attitude in Ekiti State, Nigeria
- Authors: Dada, Adekunle Babatunde
- Date: 2018
- Subjects: Voting -- Education (Secondary) -- Nigeria Political participation -- Nigeria Education, Secondary -- Nigeria
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10353/9478 , vital:34355
- Description: Nigeria has been besieged by an array of political, economic and social problems. This became obvious as many Nigerian youths that are said to be future leaders, because of the crucial role played in political and social development of the nation are derailing politically. These young leaders don’t just wake up to become leaders in a day; they need to be empowered and their minds need to be redirected through appropriate civic and electoral education in order for them to be strong enough to play their inevitable roles in sustainable national development and electoral processes. The continuous use of teacher-centered strategies portends retardation in teaching-learning processes; as learning outcomes are largely reduced to mere passing of examination; leaving out the essential knowledge, attitude and practice which are required for enhancing responsible citizenry and active political participation of students. The use of conventional method has also led to poor attitude of students to socio-political issues. This study therefore determined the effect of a Participatory Voter Education Programme on Secondary School Students’ Political Knowledge and Attitude. It also investigated the moderating effects of location and gender on the dependent variables. The pre-test, post-test, control group quasi-experimental design with a 2x2x2 factorial matrix was adopted for the study. One hundred and fifty-four secondary school two students from the three senatorial districts of Ekiti State were randomly selected for the study using multi-stage random sampling and assigned to experimental and control groups. An intact class sample selection was also employed for the study. Seven null hypotheses were generated and tested at 0.05 level of significance. Four instruments were developed. These were Voter Education Concepts (Political) Knowledge Test (VECKT), Voter Education (political) Attitude Test (VEAS) Instructional Guide for the Participatory Teaching Strategy and,Conventional Teaching Method Guide. The study lasted for ten weeks. Data collected were analyzed using Analysis of Covariance (ANCOVA), Estimated Marginal Means (EMM) and graphs. There was a significant effect of treatment on secondary school students’ political knowledge (F (1,385) = 1026.945; P <0.05). The Secondary school students exposed to the participatory Voter Education programme performed better (X= 29.17) than those exposed to the conventional Method ( X = 6.65). Also there was a significant effect of treatment on Secondary School Students Political Attitude (F (1,385) = 98.970; p < 0.05). Those exposed to participatory Voter Education programme performed better ( X = 63.97) than those in the conventional Method ( X = 56.27). Also, those in the Urban area obtained higher mean Political Knowledge score ( X = 19.78) than those in the rural area ( X = 16.78). While there were no significant main effect of gender on secondary school students’ political knowledge and attitude. The participatory Voter Education programme is effective in impacting Secondary School Students’ political knowledge and attitude. It was, therefore, recommended that the Participatory Voter Education programme be adopted by the Social Studies/ Civic Educators for presenting the political concepts to students in their classroom.
- Full Text:
- Authors: Dada, Adekunle Babatunde
- Date: 2018
- Subjects: Voting -- Education (Secondary) -- Nigeria Political participation -- Nigeria Education, Secondary -- Nigeria
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10353/9478 , vital:34355
- Description: Nigeria has been besieged by an array of political, economic and social problems. This became obvious as many Nigerian youths that are said to be future leaders, because of the crucial role played in political and social development of the nation are derailing politically. These young leaders don’t just wake up to become leaders in a day; they need to be empowered and their minds need to be redirected through appropriate civic and electoral education in order for them to be strong enough to play their inevitable roles in sustainable national development and electoral processes. The continuous use of teacher-centered strategies portends retardation in teaching-learning processes; as learning outcomes are largely reduced to mere passing of examination; leaving out the essential knowledge, attitude and practice which are required for enhancing responsible citizenry and active political participation of students. The use of conventional method has also led to poor attitude of students to socio-political issues. This study therefore determined the effect of a Participatory Voter Education Programme on Secondary School Students’ Political Knowledge and Attitude. It also investigated the moderating effects of location and gender on the dependent variables. The pre-test, post-test, control group quasi-experimental design with a 2x2x2 factorial matrix was adopted for the study. One hundred and fifty-four secondary school two students from the three senatorial districts of Ekiti State were randomly selected for the study using multi-stage random sampling and assigned to experimental and control groups. An intact class sample selection was also employed for the study. Seven null hypotheses were generated and tested at 0.05 level of significance. Four instruments were developed. These were Voter Education Concepts (Political) Knowledge Test (VECKT), Voter Education (political) Attitude Test (VEAS) Instructional Guide for the Participatory Teaching Strategy and,Conventional Teaching Method Guide. The study lasted for ten weeks. Data collected were analyzed using Analysis of Covariance (ANCOVA), Estimated Marginal Means (EMM) and graphs. There was a significant effect of treatment on secondary school students’ political knowledge (F (1,385) = 1026.945; P <0.05). The Secondary school students exposed to the participatory Voter Education programme performed better (X= 29.17) than those exposed to the conventional Method ( X = 6.65). Also there was a significant effect of treatment on Secondary School Students Political Attitude (F (1,385) = 98.970; p < 0.05). Those exposed to participatory Voter Education programme performed better ( X = 63.97) than those in the conventional Method ( X = 56.27). Also, those in the Urban area obtained higher mean Political Knowledge score ( X = 19.78) than those in the rural area ( X = 16.78). While there were no significant main effect of gender on secondary school students’ political knowledge and attitude. The participatory Voter Education programme is effective in impacting Secondary School Students’ political knowledge and attitude. It was, therefore, recommended that the Participatory Voter Education programme be adopted by the Social Studies/ Civic Educators for presenting the political concepts to students in their classroom.
- Full Text:
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