Outcomes-based participatory gender planning and budgeting in South African local government context: a case of selected municipalities in the Eastern Cape Province
- Authors: Sikhosana, Nqobile
- Date: 2022-07
- Subjects: Municipal budgets
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10353/23381 , vital:57620
- Description: This research is focused on the premise that engaging women and men in municipal budget preparation can be a precondition for achieving gender-sensitive service delivery outcomes. It follows, logically, that empowering citizens and granting them authority to control budget allocations has the potential to play a mediating role in transforming the financial management environment within the framework of local government in South Africa. Without representation of heterogeneous social classes, budget allocations in South Africa will continue to reflect the needs of those who hold the top echelons of municipal administrative machinery. Given the complexity of the flawed participatory structures and persistent gender inequality, the mixed methods approach was used as an investigative method to gain a deeper understanding of the participatory genderresponsive budgeting trend and its subsequent impact on service delivery outcomes in the Eastern Cape Province. The findings showed that men's participation and resource re-allocation elements had a significant effect on gender-responsive budgeting but women's participation and transparency had no significant impact. More so, findings also revealed that there is no difference in the manner in which the two municipalities have adopted the two concepts. The long-term results of male domination and the ignorance of transparency and women participation in budget formulation is the establishment of gender-blind budgets that fail to deliver gender-sensitive service delivery outcomes. Based on secondary data analysis, evidence showed that there is a lack of gender dimension in the municipal outcomes and this has contributed towards gender inequalities in terms of access to services. However, results indicated that the full involvement of women and giving then authority to have a voice in budgetary decisions, coupled with the transparent incorporation of gender priorities in the stages of the budget cycle can lead to the formulation to gender sensitive budgets. This knowledge allows the adoption of a participatory gender responsive model for local government. , Thesis (PhD) -- Faculty of Management and Commerce, 2022
- Full Text:
- Date Issued: 2022-07
- Authors: Sikhosana, Nqobile
- Date: 2022-07
- Subjects: Municipal budgets
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10353/23381 , vital:57620
- Description: This research is focused on the premise that engaging women and men in municipal budget preparation can be a precondition for achieving gender-sensitive service delivery outcomes. It follows, logically, that empowering citizens and granting them authority to control budget allocations has the potential to play a mediating role in transforming the financial management environment within the framework of local government in South Africa. Without representation of heterogeneous social classes, budget allocations in South Africa will continue to reflect the needs of those who hold the top echelons of municipal administrative machinery. Given the complexity of the flawed participatory structures and persistent gender inequality, the mixed methods approach was used as an investigative method to gain a deeper understanding of the participatory genderresponsive budgeting trend and its subsequent impact on service delivery outcomes in the Eastern Cape Province. The findings showed that men's participation and resource re-allocation elements had a significant effect on gender-responsive budgeting but women's participation and transparency had no significant impact. More so, findings also revealed that there is no difference in the manner in which the two municipalities have adopted the two concepts. The long-term results of male domination and the ignorance of transparency and women participation in budget formulation is the establishment of gender-blind budgets that fail to deliver gender-sensitive service delivery outcomes. Based on secondary data analysis, evidence showed that there is a lack of gender dimension in the municipal outcomes and this has contributed towards gender inequalities in terms of access to services. However, results indicated that the full involvement of women and giving then authority to have a voice in budgetary decisions, coupled with the transparent incorporation of gender priorities in the stages of the budget cycle can lead to the formulation to gender sensitive budgets. This knowledge allows the adoption of a participatory gender responsive model for local government. , Thesis (PhD) -- Faculty of Management and Commerce, 2022
- Full Text:
- Date Issued: 2022-07
The enforcement of code conduct in local government: the case of O R Tambo District.
- Authors: Tyali, Gcobani Sonwabile
- Date: 2021-09
- Subjects: Public administration--Moral and ethical aspects , Civil service ethics
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/21300 , vital:48381
- Description: The post-apartheid transformative agenda for local government in South Africa (SA) was built on a system of new key performance areas for public employees. The problems of accountability and transparency in local government finance management, as well as good governance and the capacity building of those public officials designated to support local development, were among them. Over the years, the conduct of public officials has received more scrutiny in the media as well as in academic research. Ethics management therefore, has garnered more attention as well especially in the fight against corruption. The premise is that, if ethics management can be institutionalised public officials can become more effective and discharge their duties with respect for public resources. The imperative for the implementation of an ethical framework was also based on the need to ensure inclusive development which can be enhanced by ensuring accountability by local government functionaries. In this regard, the conduct of municipal functionaries and its regulation based on the code of conduct takes centre stage. The study contextualises ethics management and its efficacy with specific reference to the code of conduct and its role in the prevalence of unethical conduct. The results reveal glaring inconsistencies in the implementation of the code of conduct and a myriad of challenges rendering ethics management ineffective. , Thesis (MA) (Administration) -- University of Fort Hare, 2021
- Full Text:
- Date Issued: 2021-09
- Authors: Tyali, Gcobani Sonwabile
- Date: 2021-09
- Subjects: Public administration--Moral and ethical aspects , Civil service ethics
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/21300 , vital:48381
- Description: The post-apartheid transformative agenda for local government in South Africa (SA) was built on a system of new key performance areas for public employees. The problems of accountability and transparency in local government finance management, as well as good governance and the capacity building of those public officials designated to support local development, were among them. Over the years, the conduct of public officials has received more scrutiny in the media as well as in academic research. Ethics management therefore, has garnered more attention as well especially in the fight against corruption. The premise is that, if ethics management can be institutionalised public officials can become more effective and discharge their duties with respect for public resources. The imperative for the implementation of an ethical framework was also based on the need to ensure inclusive development which can be enhanced by ensuring accountability by local government functionaries. In this regard, the conduct of municipal functionaries and its regulation based on the code of conduct takes centre stage. The study contextualises ethics management and its efficacy with specific reference to the code of conduct and its role in the prevalence of unethical conduct. The results reveal glaring inconsistencies in the implementation of the code of conduct and a myriad of challenges rendering ethics management ineffective. , Thesis (MA) (Administration) -- University of Fort Hare, 2021
- Full Text:
- Date Issued: 2021-09
Succession politics and state administration in Africa: the case of Zimbabwe
- Authors: Chikerema, Arthur Fidelis
- Date: 2021-02
- Subjects: Africa -- Politics and government , Public administration , state governments
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10353/21355 , vital:48494
- Description: The research probes the impact of succession politics on state administration in Africa, Zimbabwe as a case study. Power transition in any political landscape promotes the regeneration and configuration of the political architecture and the functionality of the administrative apparatus of the state. Government performance may thus be viewed as a result of political processes and dynamics that influence governance in a polity. Political succession determines the composition of administrative organs of the state and many political leaders wish to work with administrative apparatus, which are compatible with their ideological orientation. Regular transfer of executive power is the major test of stability, legitimacy and maturity of a nation’s political system, but in Zimbabwe, political leaders have shown a consistent trajectory of violating or amending state and party constitutions to prolong their stay in power (Constitutional coup or a third term tragedy). This has been compelled by ruthless silencing of dissent by suffocating political activism culminating in strong personalities and weak institutions. Succession politics in Zimbabwe resembles executive dominance, egocentrism, excessive appointing powers which are compounded by lack of institutional framework for succession. This undermines the professional independence of the bureaucracy, which in turn inhibits the pursuit of sound governance. Therefore, passing the baton to the next leader has been a challenge; resulting in the personalization of, governments and political parties by leaders. While constitutions provide for elective congress for purposes of electing party leadership and/ or renewing their mandates, there is strong literature pointing to the capture of representative institutions such as Parliaments through strong normative values by leaders. This erodes the role of Parliaments or congresses as a democratic institution, as leaders have used it to “endorse” themselves. The research examines the influence of succession politics on state administration, especially on how the institution of the state and party politics in Zimbabwe conflate with the public administration system leading to state malfunction. This research adopts a qualitative research design that provides an understanding of underlying reasons, opinions, and motivations on political succession and state administration in Zimbabwe. Data was collected through in-depth interviews, complemented by document review and analyzed through thematic content analysis. The study found out that, despite the existence of the legal frameworks that promote seamless power transition, political, societal and historical factors exacerbate Zimbabwe’s succession dilemma. Colonial legacy, societal laxity, the military factor, capture of state institutions by the political elite, lack of a retirement institutional mechanism, the principle of sovereignty and politicization of the succession process were found as the major hindrances to Zimbabwe’s succession trajectory. It recommends broad based and genuine civil service, electoral, security and political (politics with ethics and values) reforms to dismantle the current legacy imbedded in the political system. , Thesis (PhD) (Public Administration) -- University of Fort Hare, 2021
- Full Text:
- Date Issued: 2021-02
- Authors: Chikerema, Arthur Fidelis
- Date: 2021-02
- Subjects: Africa -- Politics and government , Public administration , state governments
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10353/21355 , vital:48494
- Description: The research probes the impact of succession politics on state administration in Africa, Zimbabwe as a case study. Power transition in any political landscape promotes the regeneration and configuration of the political architecture and the functionality of the administrative apparatus of the state. Government performance may thus be viewed as a result of political processes and dynamics that influence governance in a polity. Political succession determines the composition of administrative organs of the state and many political leaders wish to work with administrative apparatus, which are compatible with their ideological orientation. Regular transfer of executive power is the major test of stability, legitimacy and maturity of a nation’s political system, but in Zimbabwe, political leaders have shown a consistent trajectory of violating or amending state and party constitutions to prolong their stay in power (Constitutional coup or a third term tragedy). This has been compelled by ruthless silencing of dissent by suffocating political activism culminating in strong personalities and weak institutions. Succession politics in Zimbabwe resembles executive dominance, egocentrism, excessive appointing powers which are compounded by lack of institutional framework for succession. This undermines the professional independence of the bureaucracy, which in turn inhibits the pursuit of sound governance. Therefore, passing the baton to the next leader has been a challenge; resulting in the personalization of, governments and political parties by leaders. While constitutions provide for elective congress for purposes of electing party leadership and/ or renewing their mandates, there is strong literature pointing to the capture of representative institutions such as Parliaments through strong normative values by leaders. This erodes the role of Parliaments or congresses as a democratic institution, as leaders have used it to “endorse” themselves. The research examines the influence of succession politics on state administration, especially on how the institution of the state and party politics in Zimbabwe conflate with the public administration system leading to state malfunction. This research adopts a qualitative research design that provides an understanding of underlying reasons, opinions, and motivations on political succession and state administration in Zimbabwe. Data was collected through in-depth interviews, complemented by document review and analyzed through thematic content analysis. The study found out that, despite the existence of the legal frameworks that promote seamless power transition, political, societal and historical factors exacerbate Zimbabwe’s succession dilemma. Colonial legacy, societal laxity, the military factor, capture of state institutions by the political elite, lack of a retirement institutional mechanism, the principle of sovereignty and politicization of the succession process were found as the major hindrances to Zimbabwe’s succession trajectory. It recommends broad based and genuine civil service, electoral, security and political (politics with ethics and values) reforms to dismantle the current legacy imbedded in the political system. , Thesis (PhD) (Public Administration) -- University of Fort Hare, 2021
- Full Text:
- Date Issued: 2021-02
Citizen`s experience of the batho pele principles of consultation and redress in the Buffalo City Metropolitan Municipality
- Authors: Gqamana, Athabile
- Date: 2020-12
- Subjects: Local government -- South Africa , Civil service -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/19759 , vital:43235
- Description: Everyday activities of communities are dependent on services provided by the local municipality, district or regional council and the national government. These activities range from water flowing freely from taps, a roof to hide under, and a clean and healthy environment, just to name a few. The Batho Pele principles were introduced to ensure that these services are provided for the benefit of the people. They were introduced to make sure that people are involved in the process of service delivery so that services are exactly what they need. It is important to note that the Batho Pele principles inform service standards and a customer care charter. This means that the government or providers of service listen to citizens’ views and take them into account when making decisions about service delivery. Informing service standards and a customer care charter also means that service providers or the government responds swiftly and sympathetically when the service standard falls below the promised standard. The problem occurs when citizens are not being consulted about the type of services they are entitled to. The citizens of Buffalo City Metropolitan Municipality had an issue with how services are provided. They stated that even though service delivery was improving, the manner in which these services were provided was not satisfactory. They complained that they were not asked about what they needed and what their priorities were. Moreover, they stated that when they complained, they did not receive an effective response. The main objective of this research was to establish citizens’ experience with consultation and redress as core functions of the Batho Pele Principles. Furthermore, this research sought to establish important elements of proper citizen consultation and redress in the literature, to determine the extent to which these principles are adopted in in BCMM, to establish the effects of current consultation and redress practice on citizens’ trust in their local government and to make recommendations on effective approaches to consultation and redress. The theories that guided the study are the agency theory, the social equity theory and the procedural justice as a derivative of social equity theory. The legislative framework includes the White Paper on Transforming Public Service Delivery (Notice No 1954 Of 1994), the Constitution of the Republic of South Africa, the Municipal Systems Act no 32 of 2000 and the Promotion of Administrative Justice Act 3 of 2000. The study used both the qualitative and quantitative methods. It also used a case study design. The study used a sample of 110 respondents and the data was collected using interviews, questionnaires and a focus group discussions. Analysis of data followed the narrative and descriptive paradigms. Most importantly, all the objectives of the study were met. , Thesis (MCom) -- Faculty of Management and Commerce, 2020
- Full Text:
- Date Issued: 2020-12
- Authors: Gqamana, Athabile
- Date: 2020-12
- Subjects: Local government -- South Africa , Civil service -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/19759 , vital:43235
- Description: Everyday activities of communities are dependent on services provided by the local municipality, district or regional council and the national government. These activities range from water flowing freely from taps, a roof to hide under, and a clean and healthy environment, just to name a few. The Batho Pele principles were introduced to ensure that these services are provided for the benefit of the people. They were introduced to make sure that people are involved in the process of service delivery so that services are exactly what they need. It is important to note that the Batho Pele principles inform service standards and a customer care charter. This means that the government or providers of service listen to citizens’ views and take them into account when making decisions about service delivery. Informing service standards and a customer care charter also means that service providers or the government responds swiftly and sympathetically when the service standard falls below the promised standard. The problem occurs when citizens are not being consulted about the type of services they are entitled to. The citizens of Buffalo City Metropolitan Municipality had an issue with how services are provided. They stated that even though service delivery was improving, the manner in which these services were provided was not satisfactory. They complained that they were not asked about what they needed and what their priorities were. Moreover, they stated that when they complained, they did not receive an effective response. The main objective of this research was to establish citizens’ experience with consultation and redress as core functions of the Batho Pele Principles. Furthermore, this research sought to establish important elements of proper citizen consultation and redress in the literature, to determine the extent to which these principles are adopted in in BCMM, to establish the effects of current consultation and redress practice on citizens’ trust in their local government and to make recommendations on effective approaches to consultation and redress. The theories that guided the study are the agency theory, the social equity theory and the procedural justice as a derivative of social equity theory. The legislative framework includes the White Paper on Transforming Public Service Delivery (Notice No 1954 Of 1994), the Constitution of the Republic of South Africa, the Municipal Systems Act no 32 of 2000 and the Promotion of Administrative Justice Act 3 of 2000. The study used both the qualitative and quantitative methods. It also used a case study design. The study used a sample of 110 respondents and the data was collected using interviews, questionnaires and a focus group discussions. Analysis of data followed the narrative and descriptive paradigms. Most importantly, all the objectives of the study were met. , Thesis (MCom) -- Faculty of Management and Commerce, 2020
- Full Text:
- Date Issued: 2020-12
The implications of indigenisation policy on women empowerment in Zimbabwe : a case study of Mhondoro-Ngezi District
- Authors: Makosa, Precious Tariro
- Date: 2020
- Subjects: Zimbabwe -- Economic policy , Women in development -- Zimbabwe
- Language: English
- Type: Thesis , Masters , MCom (Development Studies)
- Identifier: http://hdl.handle.net/10353/12406 , vital:39261
- Description: The study sought to establish how the indigenisation policy solves women discrimination by empowering them through the Community Share Ownership Trust revenue. Literature reveals that Zimbabwe was not the first country to implement the indigenization policy as it was implemented in neighbouring countries. The aim of the policy was to disempower foreign investors and empower local people with the aim of lifting up the standards of the discriminated and less privileged, such as women. Based on the results, the study establishes and concludes that discrimination of women was poorly addressed by the indigenization policy due to some factors such as poor presentation of women in the law-making bodies, patriarchal dominance as well as cultural beliefs that supress women, and lack of clarity on policy objectives. Therefore, a top-down approach was used to address the problem of discrimination faced by women at market place. As a result the approach yielded a negative outcome because empowerment of women without women ideas is impossible. Basic Need Approach (BNA) and Capability Approach (CA) are the two approaches discussed in relation to women and Indigenization, Economic and Empowerment policy in Zimbabwe, with a case reference to Mhondoro-Ngezi district. More preference was given to the capability approach. This was so because it helps to explain the abilities and potential in women as entrepreneurs who produce outcomes to development of society and the nation at large. The study was qualitative in nature of which descriptive research design was employed where semi-structured interviews and focus group discussions were used as research tools.
- Full Text:
- Date Issued: 2020
- Authors: Makosa, Precious Tariro
- Date: 2020
- Subjects: Zimbabwe -- Economic policy , Women in development -- Zimbabwe
- Language: English
- Type: Thesis , Masters , MCom (Development Studies)
- Identifier: http://hdl.handle.net/10353/12406 , vital:39261
- Description: The study sought to establish how the indigenisation policy solves women discrimination by empowering them through the Community Share Ownership Trust revenue. Literature reveals that Zimbabwe was not the first country to implement the indigenization policy as it was implemented in neighbouring countries. The aim of the policy was to disempower foreign investors and empower local people with the aim of lifting up the standards of the discriminated and less privileged, such as women. Based on the results, the study establishes and concludes that discrimination of women was poorly addressed by the indigenization policy due to some factors such as poor presentation of women in the law-making bodies, patriarchal dominance as well as cultural beliefs that supress women, and lack of clarity on policy objectives. Therefore, a top-down approach was used to address the problem of discrimination faced by women at market place. As a result the approach yielded a negative outcome because empowerment of women without women ideas is impossible. Basic Need Approach (BNA) and Capability Approach (CA) are the two approaches discussed in relation to women and Indigenization, Economic and Empowerment policy in Zimbabwe, with a case reference to Mhondoro-Ngezi district. More preference was given to the capability approach. This was so because it helps to explain the abilities and potential in women as entrepreneurs who produce outcomes to development of society and the nation at large. The study was qualitative in nature of which descriptive research design was employed where semi-structured interviews and focus group discussions were used as research tools.
- Full Text:
- Date Issued: 2020
Post-violent community protest recovery process (PVCPRP) and service delivery in Gauteng Province: a case of Merafong City Local Municipality
- Ngada,Leon Simphiwe Hopewell
- Authors: Ngada,Leon Simphiwe Hopewell
- Date: 2019
- Subjects: Political participation -- South Africa Municipal government -- South Africa
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/13859 , vital:39719
- Description: The on-going violent community public protests in most South African municipalities, including Merafong Local City Municipality in Gauteng Province, continue unabated. While community public protests is a democratic right provided for in the Constitution (RSA 1996), the violent nature and persistence thereof at municipal level is a cause for serious concern. The associated violence often results in the destruction of both public and private property, disruptions in economic activities, loss of lives and severe injuries to innocent victims. Since the end of the 5-year of violent community protest in Khutsong in 2009, there has been a surge in post-violent protest recovery processes, reconstruction and service delivery operations. Despite the expertise and funding since 2009, external driven operations have not led to lasting peace and stability, establishment of functioning institutions, eradication of poverty, livelihood improvements, or economic reconstruction and development in the violence-torn municipality. All too often, programmes, policies and solutions were designed and imposed by external actors either because they had worked elsewhere or they were influenced by the political and economic interests of powerful politicians. Furthermore, external actors have tended to assume that local approaches based on the liberal peace framework would be successful wherever its implemented, while ignoring local communities, contexts and knowledge. This exploratory qualitative study based on the Merafong City Local Municipality critically explores and assesses the impact of community engagement during post-violent recovery processes. Moreover, it endeavours to comprehend the strengths and shortcomings of this approach and provide recommendations for future improvement. This is important since socio-economic recovery and economic development are crucial for lasting stability and peace in post-war countries.
- Full Text:
- Date Issued: 2019
- Authors: Ngada,Leon Simphiwe Hopewell
- Date: 2019
- Subjects: Political participation -- South Africa Municipal government -- South Africa
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/13859 , vital:39719
- Description: The on-going violent community public protests in most South African municipalities, including Merafong Local City Municipality in Gauteng Province, continue unabated. While community public protests is a democratic right provided for in the Constitution (RSA 1996), the violent nature and persistence thereof at municipal level is a cause for serious concern. The associated violence often results in the destruction of both public and private property, disruptions in economic activities, loss of lives and severe injuries to innocent victims. Since the end of the 5-year of violent community protest in Khutsong in 2009, there has been a surge in post-violent protest recovery processes, reconstruction and service delivery operations. Despite the expertise and funding since 2009, external driven operations have not led to lasting peace and stability, establishment of functioning institutions, eradication of poverty, livelihood improvements, or economic reconstruction and development in the violence-torn municipality. All too often, programmes, policies and solutions were designed and imposed by external actors either because they had worked elsewhere or they were influenced by the political and economic interests of powerful politicians. Furthermore, external actors have tended to assume that local approaches based on the liberal peace framework would be successful wherever its implemented, while ignoring local communities, contexts and knowledge. This exploratory qualitative study based on the Merafong City Local Municipality critically explores and assesses the impact of community engagement during post-violent recovery processes. Moreover, it endeavours to comprehend the strengths and shortcomings of this approach and provide recommendations for future improvement. This is important since socio-economic recovery and economic development are crucial for lasting stability and peace in post-war countries.
- Full Text:
- Date Issued: 2019
A critical analysis of the dynamics of intergovernmental relations in Zimbabwe
- Authors: Chakunda, Vincent
- Date: 2017
- Subjects: Intergovernmental fiscal relations -- Zimbabwe International relations
- Language: English
- Type: Thesis , Doctoral , Public Administration
- Identifier: http://hdl.handle.net/10353/7979 , vital:31345
- Description: The field of intergovernmental relations (IGR), both from a conceptual and practical perspective presents a contested order in Zimbabwe’s political and public administration discourse, with a fairly long and complex historical and institutional context. The advent of colonialism in Zimbabwe (then Rhodesia) gave birth to a dualised form of government with a separatist development agenda. The dualistic model of government was anchored on a segregationist centralist ideology that advanced a white supremacist agenda while entrenching underdevelopment in native areas. This was attained through the use of draconic and ingrained racially discriminatory laws, ordinances and policy enactments, inter alia, the 1910 High Commissioner’s Proclamation, the Native Councils Act, the African Councils Act, and the District Councils Act which supported the overriding philosophy of colonialist hegemony. The direct rule policy was used and in practice, administrative, political, judicial and legislative powers were under the purview of the whites. Under this political dispensation, the nature of IGR was typically a master-servant relationship as African institutions had limited policy latitude under the tentacles of race-driven white control over the socio-economic and political space with an exploitative and subservient underpinning. The demise of colonialism and the birth of independent Zimbabwe in 1980 ushered a new political dispensation. The post-independence government embarked on a number of reforms aimed at dismantling the racist undertones of government. These reforms include the expanded decentralization frameworks supported by legislative instruments and policies such as the 1984 Prime Minister’s Directive and the 1996 thirteen principles of decentralization. Other key reforms are the 1996 Urban Councils Act, Chapter 29:15 and the 1988 Rural District Councils Act, Chapter 29:13. However, it is important to note that despite this plethora of legislation and reforms purportedly meant to dismantle racist backed institutional differentiation, the new national government did not depose its excessive control on sub-national governments. It is therefore an insoluble contradiction that the legislation and institutions created in post-independence Zimbabwe promoted the autonomy of sub-national governments while broadening democracy and citizen participation. This era rather presents an aporetic discourse epitomized by the national government’s perfection of colonial dominance approaches through creating legislation and institutions to retain wide and extensive control of sub-national governments. The Global Political Agreement of 2009 culminated into the promulgation of the Constitution of Zimbabwe Amendment Number 20 of 2013 with provisions for devolution of power, Provincial and Metropolitan Councils and the enshrinement of Local Government as a tier of government with constitutionally guaranteed autonomy. However, despite these reforms with far reaching implications on the configuration of IGR, the ZANUPF led national government is lethargic in implementing them. This has sparked controversy as these constitutional reforms and their potential to promote an integrated and efficient system of governance may turn out to be a pyrrhic victory. This is so because the necessary legislation anchoring the constitutional reforms may not be created in the foreseeable future as the current national government views devolution, for instance, as tantamount to surrendering political power to sub-national institutions. The purpose of the study was to critically examine the dynamics of intergovernmental relations in Zimbabwe. The overlapping authority model of IGR and the theory of networked governance underpinned the study. A comparative study of IGR was conducted focusing on two federal nations (United States of America) and Nigeria) and two unitary nations (United Kingdom and South Africa). A qualitative phenomenological methodology was used and the sample size was 20 respondents selected using the purposive sampling technique. Data was collected using in-depth interviews and analyzed using thematic analysis and critical discourse analysis. Key findings of the study reflected on the conception and relevance of IGR in unitary nations in contrast to classical perspectives that restricted the field as a discourse of federalism. The study established that the unitary system of Zimbabwe is anchored on a strong centralist ideology that suffocates the autonomy of sub-national institutions. In the same context, there is absence of political will on the part of the ZANUPF led government to implement crucial constitutional reforms that have a bearing on the configuration of IGR. The study also revealed that political party incongruence is a threat to intergovernmental coordination, integrated planning and collaborative development. Various recommendations were made from the study and these include that national government should expedite the implementation of the Constitution, codification of IGR by way of legislation and rationalization of fiscal transfers and intergovernmental fiscal equalization.
- Full Text:
- Date Issued: 2017
- Authors: Chakunda, Vincent
- Date: 2017
- Subjects: Intergovernmental fiscal relations -- Zimbabwe International relations
- Language: English
- Type: Thesis , Doctoral , Public Administration
- Identifier: http://hdl.handle.net/10353/7979 , vital:31345
- Description: The field of intergovernmental relations (IGR), both from a conceptual and practical perspective presents a contested order in Zimbabwe’s political and public administration discourse, with a fairly long and complex historical and institutional context. The advent of colonialism in Zimbabwe (then Rhodesia) gave birth to a dualised form of government with a separatist development agenda. The dualistic model of government was anchored on a segregationist centralist ideology that advanced a white supremacist agenda while entrenching underdevelopment in native areas. This was attained through the use of draconic and ingrained racially discriminatory laws, ordinances and policy enactments, inter alia, the 1910 High Commissioner’s Proclamation, the Native Councils Act, the African Councils Act, and the District Councils Act which supported the overriding philosophy of colonialist hegemony. The direct rule policy was used and in practice, administrative, political, judicial and legislative powers were under the purview of the whites. Under this political dispensation, the nature of IGR was typically a master-servant relationship as African institutions had limited policy latitude under the tentacles of race-driven white control over the socio-economic and political space with an exploitative and subservient underpinning. The demise of colonialism and the birth of independent Zimbabwe in 1980 ushered a new political dispensation. The post-independence government embarked on a number of reforms aimed at dismantling the racist undertones of government. These reforms include the expanded decentralization frameworks supported by legislative instruments and policies such as the 1984 Prime Minister’s Directive and the 1996 thirteen principles of decentralization. Other key reforms are the 1996 Urban Councils Act, Chapter 29:15 and the 1988 Rural District Councils Act, Chapter 29:13. However, it is important to note that despite this plethora of legislation and reforms purportedly meant to dismantle racist backed institutional differentiation, the new national government did not depose its excessive control on sub-national governments. It is therefore an insoluble contradiction that the legislation and institutions created in post-independence Zimbabwe promoted the autonomy of sub-national governments while broadening democracy and citizen participation. This era rather presents an aporetic discourse epitomized by the national government’s perfection of colonial dominance approaches through creating legislation and institutions to retain wide and extensive control of sub-national governments. The Global Political Agreement of 2009 culminated into the promulgation of the Constitution of Zimbabwe Amendment Number 20 of 2013 with provisions for devolution of power, Provincial and Metropolitan Councils and the enshrinement of Local Government as a tier of government with constitutionally guaranteed autonomy. However, despite these reforms with far reaching implications on the configuration of IGR, the ZANUPF led national government is lethargic in implementing them. This has sparked controversy as these constitutional reforms and their potential to promote an integrated and efficient system of governance may turn out to be a pyrrhic victory. This is so because the necessary legislation anchoring the constitutional reforms may not be created in the foreseeable future as the current national government views devolution, for instance, as tantamount to surrendering political power to sub-national institutions. The purpose of the study was to critically examine the dynamics of intergovernmental relations in Zimbabwe. The overlapping authority model of IGR and the theory of networked governance underpinned the study. A comparative study of IGR was conducted focusing on two federal nations (United States of America) and Nigeria) and two unitary nations (United Kingdom and South Africa). A qualitative phenomenological methodology was used and the sample size was 20 respondents selected using the purposive sampling technique. Data was collected using in-depth interviews and analyzed using thematic analysis and critical discourse analysis. Key findings of the study reflected on the conception and relevance of IGR in unitary nations in contrast to classical perspectives that restricted the field as a discourse of federalism. The study established that the unitary system of Zimbabwe is anchored on a strong centralist ideology that suffocates the autonomy of sub-national institutions. In the same context, there is absence of political will on the part of the ZANUPF led government to implement crucial constitutional reforms that have a bearing on the configuration of IGR. The study also revealed that political party incongruence is a threat to intergovernmental coordination, integrated planning and collaborative development. Various recommendations were made from the study and these include that national government should expedite the implementation of the Constitution, codification of IGR by way of legislation and rationalization of fiscal transfers and intergovernmental fiscal equalization.
- Full Text:
- Date Issued: 2017
An exploration of the role of community Public Private Partnerships (CPPP) in local economic development in KeiskamamHoek dairy enterprise in the Eastern Cape Province
- Bungu, B
- Authors: Bungu, B
- Date: 2016-06
- Subjects: Economic development
- Language: English
- Type: Master's theses
- Identifier: http://hdl.handle.net/10353/24387 , vital:62723
- Description: When government partners with communities, and the private sector, deliberating on matters that are aimed at advancing the local social-economic conditions, that is defined as Local Economic Development (Gqezengele, 2014). The municipalities are obligated by the Constitution of the Republic of South Africa (1996) to manage the process of Local Economic Development (LED) in order to stimulate social and economic development. Enriched capacity of municipalities to exploit economic prospects for sustainable employment and enterprise growth will lead to the successful and improved welfare of communities around South Africa (SALGA, (2011). In trying to define the concept of Community Public Private Partnerships (CPPP), the researcher will first define the Private Public Partnerships (PPP) as the model that has been researched by many. PPP is defined as the medium to long-term arrangement entered into by the Public and the Private sector wherein some of the services responsibilities of the Public sector are offered by the private sector, with a clear contract on common goals for provision of public infrastructure or Public service. In a PPP, the private party carries out the major commercial, practical and operating threats in the enterprise, funding, structure and activities of a project, (ppp, 2015) The PPPs can happen in two forms: where the private party executes the municipal role, or where the private party obtains the usage of municipal property for its own money-making purpose, (ppp, 2015). The PPPs can comprise many different size range of enterprises and bring solid Local Economic Development spin-offs to the targeted people. On defining the Community, it is important to note that in the local government sector, the word community is sometimes used interchangeably with the word citizen. Citizens are described as the residents of a ward (SALGA, 2011). Through the Integrated Development Plans (IDP), the government is compelled to involve the communities, by giving them opportunities to voice their needs and also through other Public participation programmes. Largely, literature has a lot of information on PPP; however, there is a new approach to PPP which focuses on organized communities as members/shareholders of CPPP rather than them being made labourers only (Kula Group, 2010). This helps municipalities to move away from executing small scale projects that are not sustainable, thus driving them to focus on large scale programmes that are sustainable and have multiple effects, skills transfer, wealth creation and sustainable job creation. In the context of the explanations given above, Community Public Private Partnerships (CPPP) can, therefore, be defined as the enterprise between government, private sector or business, communities (cooperatives) and the municipality. The different role players that are mentioned above contribute meaningfully in their areas of expertise, and LED initiatives advance the lives of the local communities. Partnering with the communities is very crucial in local government in the sense that development occurs in the communities; therefore, local people need to be involved for ownership and community buy-in. This will also serve as a clear indication that communities are given an opportunity to participate in the business of their government. The study is aimed at exploring the Community Public Private Partnerships (CPPP) as a feasible method of implementing sustainable local economic development programmes that will have a substantial bearing on community livelihoods. An exploratory study, as explained by Bless and Higson-Smith (1995), this research was conducted to gain insight into CPPP phenomena as well as how communities and local municipalities can leverage it as an option in local economic development. The case study of Keiskammahoek Dairy Enterprise in Amahlathi was used. , Thesis (MPA) -- Faculty of Management and Commerce, 2016
- Full Text:
- Date Issued: 2016-06
- Authors: Bungu, B
- Date: 2016-06
- Subjects: Economic development
- Language: English
- Type: Master's theses
- Identifier: http://hdl.handle.net/10353/24387 , vital:62723
- Description: When government partners with communities, and the private sector, deliberating on matters that are aimed at advancing the local social-economic conditions, that is defined as Local Economic Development (Gqezengele, 2014). The municipalities are obligated by the Constitution of the Republic of South Africa (1996) to manage the process of Local Economic Development (LED) in order to stimulate social and economic development. Enriched capacity of municipalities to exploit economic prospects for sustainable employment and enterprise growth will lead to the successful and improved welfare of communities around South Africa (SALGA, (2011). In trying to define the concept of Community Public Private Partnerships (CPPP), the researcher will first define the Private Public Partnerships (PPP) as the model that has been researched by many. PPP is defined as the medium to long-term arrangement entered into by the Public and the Private sector wherein some of the services responsibilities of the Public sector are offered by the private sector, with a clear contract on common goals for provision of public infrastructure or Public service. In a PPP, the private party carries out the major commercial, practical and operating threats in the enterprise, funding, structure and activities of a project, (ppp, 2015) The PPPs can happen in two forms: where the private party executes the municipal role, or where the private party obtains the usage of municipal property for its own money-making purpose, (ppp, 2015). The PPPs can comprise many different size range of enterprises and bring solid Local Economic Development spin-offs to the targeted people. On defining the Community, it is important to note that in the local government sector, the word community is sometimes used interchangeably with the word citizen. Citizens are described as the residents of a ward (SALGA, 2011). Through the Integrated Development Plans (IDP), the government is compelled to involve the communities, by giving them opportunities to voice their needs and also through other Public participation programmes. Largely, literature has a lot of information on PPP; however, there is a new approach to PPP which focuses on organized communities as members/shareholders of CPPP rather than them being made labourers only (Kula Group, 2010). This helps municipalities to move away from executing small scale projects that are not sustainable, thus driving them to focus on large scale programmes that are sustainable and have multiple effects, skills transfer, wealth creation and sustainable job creation. In the context of the explanations given above, Community Public Private Partnerships (CPPP) can, therefore, be defined as the enterprise between government, private sector or business, communities (cooperatives) and the municipality. The different role players that are mentioned above contribute meaningfully in their areas of expertise, and LED initiatives advance the lives of the local communities. Partnering with the communities is very crucial in local government in the sense that development occurs in the communities; therefore, local people need to be involved for ownership and community buy-in. This will also serve as a clear indication that communities are given an opportunity to participate in the business of their government. The study is aimed at exploring the Community Public Private Partnerships (CPPP) as a feasible method of implementing sustainable local economic development programmes that will have a substantial bearing on community livelihoods. An exploratory study, as explained by Bless and Higson-Smith (1995), this research was conducted to gain insight into CPPP phenomena as well as how communities and local municipalities can leverage it as an option in local economic development. The case study of Keiskammahoek Dairy Enterprise in Amahlathi was used. , Thesis (MPA) -- Faculty of Management and Commerce, 2016
- Full Text:
- Date Issued: 2016-06
Evaluation of the performance assessment system for senior administrative managers in Nelson Mandela Bay Municipality
- Authors: Qupe, Zandisile
- Date: 2015-06
- Subjects: Employees -- Rating of , Performance -- Management , Municipal government
- Language: English
- Type: text
- Identifier: http://hdl.handle.net/10353/25655 , vital:64351
- Description: In 2011 the South African Presidency developed Management Performance Assessment and Municipal Assessment as tools to monitor and evaluate the performance of government employees in government departments and municipalities. The Department of Performance Monitoring and Evaluation (DPME) is leading performance assessments of national departments using the tool, Offices of the Premier are undertaking performance assessments of provincial departments, Offices of the Premier and provincial Department of Cooperative Governance (DCOG) will assess municipalities. Management performance assessments contribute to improving service delivery through providing a holistic picture of the quality of management practices within a department or municipality, against common standards. This study evaluated the performance assessment system used in Nelson Mandela Bay Municipality for senior administrative managers. The main objectives of the study were to investigate the Performance Assessment System used in NMBM for the Section 57 employees (i.e. all Senior Managers working on a five-year contract and directly reporting to the Municipal Manager) of the Nelson Mandela Bay Municipality, to determine the extent, if any, the NMBM adheres to its policy objectives pertaining to the application and implementation of its performance management system and to provide recommendations on the possible recourse that can be taken by the NMBM in improving the application of its performance assessment system and performance management system at senior management level. The research methods employed for this study were both qualitative and quantitative. For the qualitative method, data was gathered through interviews, questionnaire and documents from the municipality, for the quantitative method a questionnaire was used and appropriate statistical techniques were used to analyse the gathered data. Emanating from the data analysed, the study found that there is still a lack of understanding of performance assessment in the municipality; the municipality is still faced with a number of challenges when implementing the performance assessment system as well as the performance management system in the municipality and these have affected service delivery in a very negative way. One of the recommendations made by the researcher was that there should be more training and workshops on performance assessment system as well as performance management in the municipality. , Thesis (MPA) -- Faculty of Management and Commerce, 2015
- Full Text:
- Date Issued: 2015-06
- Authors: Qupe, Zandisile
- Date: 2015-06
- Subjects: Employees -- Rating of , Performance -- Management , Municipal government
- Language: English
- Type: text
- Identifier: http://hdl.handle.net/10353/25655 , vital:64351
- Description: In 2011 the South African Presidency developed Management Performance Assessment and Municipal Assessment as tools to monitor and evaluate the performance of government employees in government departments and municipalities. The Department of Performance Monitoring and Evaluation (DPME) is leading performance assessments of national departments using the tool, Offices of the Premier are undertaking performance assessments of provincial departments, Offices of the Premier and provincial Department of Cooperative Governance (DCOG) will assess municipalities. Management performance assessments contribute to improving service delivery through providing a holistic picture of the quality of management practices within a department or municipality, against common standards. This study evaluated the performance assessment system used in Nelson Mandela Bay Municipality for senior administrative managers. The main objectives of the study were to investigate the Performance Assessment System used in NMBM for the Section 57 employees (i.e. all Senior Managers working on a five-year contract and directly reporting to the Municipal Manager) of the Nelson Mandela Bay Municipality, to determine the extent, if any, the NMBM adheres to its policy objectives pertaining to the application and implementation of its performance management system and to provide recommendations on the possible recourse that can be taken by the NMBM in improving the application of its performance assessment system and performance management system at senior management level. The research methods employed for this study were both qualitative and quantitative. For the qualitative method, data was gathered through interviews, questionnaire and documents from the municipality, for the quantitative method a questionnaire was used and appropriate statistical techniques were used to analyse the gathered data. Emanating from the data analysed, the study found that there is still a lack of understanding of performance assessment in the municipality; the municipality is still faced with a number of challenges when implementing the performance assessment system as well as the performance management system in the municipality and these have affected service delivery in a very negative way. One of the recommendations made by the researcher was that there should be more training and workshops on performance assessment system as well as performance management in the municipality. , Thesis (MPA) -- Faculty of Management and Commerce, 2015
- Full Text:
- Date Issued: 2015-06
Managing the procurement of learner teacher support material (LTSM) in the Eastern Cape Department of Education
- Gobe, Mziwamadoda Chumasande
- Authors: Gobe, Mziwamadoda Chumasande
- Date: 2015
- Subjects: Government purchasing , Industrial procurement -- Management
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/24846 , vital:63616
- Description: The use of learner teacher support material (LTSM) was introduced with the aim of improve the education quality in South Africa. However, the procurement of the learner teacher support material has had several challenges. The study therefore was aimed at assessing the management of the procurement of LTSM in the Eastern Cape which is done by the Eastern Cape Department of Education. The aims of the study therefore were, to provide a full description of the current supply chain management practices of the ECDOE, examine the strengths and weaknesses of the current procurement management model in the acquisition of LTSM and investigate alternative selection, delivery and management models. To attain these aims data was collected using both the quantitative and qualitative methods. The use of the two methods helped to establish a balance in collecting data as the research sought to use both quantitative and qualitative data. The research used a case study design.The research instruments that were used to collected data were questionnaires and semi-structured interviews. The data for the study was provided by school principals, district officials and ECDoE officials. These were the best participants for the study as they have information on the current procurement system. The data was analysed in themes. The data was presented and discussed in relation to other studies that have been conducted on similar topics. The study found that the current procurement system is flawed due to several reasons like lack of clarity on roles and responsibilities, training and other factors discussed in the study. The study also found that there are inherent strengths and weaknesses in the current procurement model. The study found that the weaknesses can be addressed. The study also found that improvements and alternatives are possible for procurement. The study suggested several recommendations. Some of the recommendations include training the current staff involved in the supply chain management of the procurement system. The other being clarifying the roles and responsibilities of the stakeholders involved in the procurement process. , Thesis (MPA) -- Faculty of Management and Commerce. 2015
- Full Text:
- Date Issued: 2015
- Authors: Gobe, Mziwamadoda Chumasande
- Date: 2015
- Subjects: Government purchasing , Industrial procurement -- Management
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/24846 , vital:63616
- Description: The use of learner teacher support material (LTSM) was introduced with the aim of improve the education quality in South Africa. However, the procurement of the learner teacher support material has had several challenges. The study therefore was aimed at assessing the management of the procurement of LTSM in the Eastern Cape which is done by the Eastern Cape Department of Education. The aims of the study therefore were, to provide a full description of the current supply chain management practices of the ECDOE, examine the strengths and weaknesses of the current procurement management model in the acquisition of LTSM and investigate alternative selection, delivery and management models. To attain these aims data was collected using both the quantitative and qualitative methods. The use of the two methods helped to establish a balance in collecting data as the research sought to use both quantitative and qualitative data. The research used a case study design.The research instruments that were used to collected data were questionnaires and semi-structured interviews. The data for the study was provided by school principals, district officials and ECDoE officials. These were the best participants for the study as they have information on the current procurement system. The data was analysed in themes. The data was presented and discussed in relation to other studies that have been conducted on similar topics. The study found that the current procurement system is flawed due to several reasons like lack of clarity on roles and responsibilities, training and other factors discussed in the study. The study also found that there are inherent strengths and weaknesses in the current procurement model. The study found that the weaknesses can be addressed. The study also found that improvements and alternatives are possible for procurement. The study suggested several recommendations. Some of the recommendations include training the current staff involved in the supply chain management of the procurement system. The other being clarifying the roles and responsibilities of the stakeholders involved in the procurement process. , Thesis (MPA) -- Faculty of Management and Commerce. 2015
- Full Text:
- Date Issued: 2015
Implications of the protection of state information bill on government accountability: a critical analysis of governance in post-apartheid South Africa
- Authors: Obi, Maryjane Chukwunyem
- Date: 2015-01
- Subjects: Government accountability , Transparency in government , Post-apartheid era -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/25874 , vital:64560
- Description: The study explores the following research questions; the nature of State access to and restriction of information during the apartheid era, the tenets of democratic leadership and good governance in the new dispensation in South Africa and the possible consequences of the Bill in its present form on democratic principles of accountability and transparency in South Africa. In terms of the methodology, the study critically analysed some sections of the Protection of State Information Bill-B6-2010 in relation to the principles of accountability and transparency in a democratic South Africa in accordance to the Bill of Rights enshrined in the Constitution section 32. The study recommends that government could include “public interest clause to the current Bill. This is to ensure that the public are able to play their Constitutional role, in which they are able to hold government accountable for the decisions taken and also help foster a system of government that is accountable, transparent, open, efficient and responsive to the Constitutional needs of the public. In addition, the study also recommends that government should consider the reduction of the period within which information may be declassified. It suggests that it should be reduced from 20 to 10 years in order to ensure that democratic government provides its citizens with information that is timely in making an informed decision in relation to governance. The study further recommends that the appeal process for information before the court of law should be done by an independent judge. This is to ensure that the court of law performs its duties without interference from government representatives and that it carries out its duties in a fair manner as envisaged or enshrined in section 34 of the Constitution in the Bill of Rights. The study further recommends that government should ensure that the current information Bill in the new dispensation should hold the elected delegates appointed by the Head of State accountable. This is to ensure that transparency and accountability is promoted at all level in government. , Thesis (MA) -- Faculty of Management and Commerce , 2015
- Full Text:
- Date Issued: 2015-01
- Authors: Obi, Maryjane Chukwunyem
- Date: 2015-01
- Subjects: Government accountability , Transparency in government , Post-apartheid era -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/25874 , vital:64560
- Description: The study explores the following research questions; the nature of State access to and restriction of information during the apartheid era, the tenets of democratic leadership and good governance in the new dispensation in South Africa and the possible consequences of the Bill in its present form on democratic principles of accountability and transparency in South Africa. In terms of the methodology, the study critically analysed some sections of the Protection of State Information Bill-B6-2010 in relation to the principles of accountability and transparency in a democratic South Africa in accordance to the Bill of Rights enshrined in the Constitution section 32. The study recommends that government could include “public interest clause to the current Bill. This is to ensure that the public are able to play their Constitutional role, in which they are able to hold government accountable for the decisions taken and also help foster a system of government that is accountable, transparent, open, efficient and responsive to the Constitutional needs of the public. In addition, the study also recommends that government should consider the reduction of the period within which information may be declassified. It suggests that it should be reduced from 20 to 10 years in order to ensure that democratic government provides its citizens with information that is timely in making an informed decision in relation to governance. The study further recommends that the appeal process for information before the court of law should be done by an independent judge. This is to ensure that the court of law performs its duties without interference from government representatives and that it carries out its duties in a fair manner as envisaged or enshrined in section 34 of the Constitution in the Bill of Rights. The study further recommends that government should ensure that the current information Bill in the new dispensation should hold the elected delegates appointed by the Head of State accountable. This is to ensure that transparency and accountability is promoted at all level in government. , Thesis (MA) -- Faculty of Management and Commerce , 2015
- Full Text:
- Date Issued: 2015-01
A critical assessment of the institutionalisation of Performance Management Systems in Local Government: a special focus on political office bearers and senior managers in O.R Tambo District Municipality
- Authors: Ndabeni, Mziwonke
- Date: 2014
- Subjects: Performance Management System
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11696 , http://hdl.handle.net/10353/d1015109 , Performance Management System
- Description: Service delivery is at the centre of South Africa’s developmental local government. Thus with such a high calling to development, local municipalities play an important role in enhancing development in their areas of jurisdiction. In the area under this study, the Local Government Department has initiated Performance Management as a response to the service delivery hardships and as a bottom up approach to socio economic development of their communities. In the view of Performance Management being used as a tool for enhancing Service delivery, the study therefore sought to discover the role that the Performance Management System is playing in the Local Municipality Development of O.R District. It also sought to find out the extent of support that has been afforded by government and other stakeholders within the context of the cooperative governance. To establish this, the researcher employed the quantitative approach guided by a primary research design. The review of primary data allowed for a close assessment of the Performance Management System in detail. Available data on PMS gave an easier task of assessing the impact of PMS in the district and the constraints they have faced so far. The findings from the study revealed that PMS in the district show a great potential for better performance if performance management systems were to be understood by all staff members of the municipality. It has been also observed that they lack information on performance management, proper finance management, and diversification and value addition for their service delivery so as to increase their competitiveness. It is imperative therefore to recommend further training on good Performance management skills and sourcing for employees and understanding new PMS. This form of support will go a long way in ensuring the sustainability of Performance Management System in the O.R. District Municipality. Keywords: Performance Management System, Political office bearers and Senior Manager O.R District.
- Full Text:
- Date Issued: 2014
- Authors: Ndabeni, Mziwonke
- Date: 2014
- Subjects: Performance Management System
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11696 , http://hdl.handle.net/10353/d1015109 , Performance Management System
- Description: Service delivery is at the centre of South Africa’s developmental local government. Thus with such a high calling to development, local municipalities play an important role in enhancing development in their areas of jurisdiction. In the area under this study, the Local Government Department has initiated Performance Management as a response to the service delivery hardships and as a bottom up approach to socio economic development of their communities. In the view of Performance Management being used as a tool for enhancing Service delivery, the study therefore sought to discover the role that the Performance Management System is playing in the Local Municipality Development of O.R District. It also sought to find out the extent of support that has been afforded by government and other stakeholders within the context of the cooperative governance. To establish this, the researcher employed the quantitative approach guided by a primary research design. The review of primary data allowed for a close assessment of the Performance Management System in detail. Available data on PMS gave an easier task of assessing the impact of PMS in the district and the constraints they have faced so far. The findings from the study revealed that PMS in the district show a great potential for better performance if performance management systems were to be understood by all staff members of the municipality. It has been also observed that they lack information on performance management, proper finance management, and diversification and value addition for their service delivery so as to increase their competitiveness. It is imperative therefore to recommend further training on good Performance management skills and sourcing for employees and understanding new PMS. This form of support will go a long way in ensuring the sustainability of Performance Management System in the O.R. District Municipality. Keywords: Performance Management System, Political office bearers and Senior Manager O.R District.
- Full Text:
- Date Issued: 2014
Assessing the effectiveness of public participation in Integrated Development Planning processes in the King Sabata Dalindyebo Local Municipality, Province of the Eastern Cape
- Authors: Makhedama, Mputumeni
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11697 , http://hdl.handle.net/10353/d1015110
- Description: In order to eradicate the legacy of the past, the South African democratic government adopted a developmental approach to local government. This necessitated a commitment on the part of local government, through the Integrated Development Plan (IDP), in facilitating community participation by finding sustainable ways of meeting their social, economic and material needs and improving their quality of life. This study sought to assess the effectiveness of public participation in Integrated Development Planning processes in King Sabata Dalindyebo Local Municipality. The objectives of this study were; to identify and assess critical factors that determine the effectiveness of municipal IDP and to assess the effect of poor literacy skills on municipal participatory processes. In this study face-to-face interviews and focus group interviews were used to collect data. The findings revealed that the community had participated only in the first of the five phases of the IDP. The study recommended that the King Sabata Dalindyebo Local Municipality should streamline the needs identification and the needs prioritisation phases of the IDP processes so that the community can participate directly. The study also recommended that in order for the community to have an impact on IDP processes, capacity-building workshops be purpose-centred and responsive to any gaps in capacity challenges. The study further recommended that external service providers such as academic institutions should be utilised to capacitate communities to contribute effectively on municipal IDP processes. The study concluded that the municipality had not created an enabling environment for meaningful public participation, and had consequently limited the impact of community engagement on the IDP Guidelines which are proposed for public participation in all the phases of the IDP process.
- Full Text:
- Date Issued: 2014
- Authors: Makhedama, Mputumeni
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11697 , http://hdl.handle.net/10353/d1015110
- Description: In order to eradicate the legacy of the past, the South African democratic government adopted a developmental approach to local government. This necessitated a commitment on the part of local government, through the Integrated Development Plan (IDP), in facilitating community participation by finding sustainable ways of meeting their social, economic and material needs and improving their quality of life. This study sought to assess the effectiveness of public participation in Integrated Development Planning processes in King Sabata Dalindyebo Local Municipality. The objectives of this study were; to identify and assess critical factors that determine the effectiveness of municipal IDP and to assess the effect of poor literacy skills on municipal participatory processes. In this study face-to-face interviews and focus group interviews were used to collect data. The findings revealed that the community had participated only in the first of the five phases of the IDP. The study recommended that the King Sabata Dalindyebo Local Municipality should streamline the needs identification and the needs prioritisation phases of the IDP processes so that the community can participate directly. The study also recommended that in order for the community to have an impact on IDP processes, capacity-building workshops be purpose-centred and responsive to any gaps in capacity challenges. The study further recommended that external service providers such as academic institutions should be utilised to capacitate communities to contribute effectively on municipal IDP processes. The study concluded that the municipality had not created an enabling environment for meaningful public participation, and had consequently limited the impact of community engagement on the IDP Guidelines which are proposed for public participation in all the phases of the IDP process.
- Full Text:
- Date Issued: 2014
The effectiveness of centralised human resource management on service delivery: a case of Bedford Hospital, Department of Health, Province of the Eastern Cape
- Authors: Ncebakazi, Frances Qalase
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11683 , http://hdl.handle.net/10353/d1013557
- Description: The Eastern Cape Department of Health centralised Human Resource functions from the facilities to the provincial office. This according to the provincial office was to address the over expenditure on Compensation of employees that was highlighted by the Auditor General report of 2008/2009. The researcher was of the opinion that various issues of concern were over looked by the provincial office before or during the implementation of the centralisation of HRM. The primary objective of this study was to examine the effectiveness of the centralisation of HRM on service delivery in the ECDoH and Bedford hospital. The secondary objective was to find out what centralisation is and its implications. Lastly, to develop recommendations which address the outcomes of the study. Purposive sampling was used to identify key informants from Bedford hospital and the provincial office. Interview questions were used to collect data from both respondents. The study examined both responses and grouped them into themes. The findings did not imply that centralisation does not improve service delivery but have indicated a lack of service delivery focus on the part of the provincial office. The Eastern Cape Department of Health centralised Human Resource functions from the facilities to the provincial office. This according to the provincial office was to address the over expenditure on Compensation of employees that was highlighted by the Auditor General report of 2008/2009. The researcher was of the opinion that various issues of concern were over looked by the provincial office before or during the implementation of the centralisation of HRM. The primary objective of this study was to examine the effectiveness of the centralisation of HRM on service delivery in the ECDoH and Bedford hospital. The secondary objective was to find out what centralisation is and its implications. Lastly, to develop recommendations which address the outcomes of the study. Purposive sampling was used to identify key informants from Bedford hospital and the provincial office. Interview questions were used to collect data from both respondents. The study examined both responses and grouped them into themes. The findings did not imply that centralisation does not improve service delivery but have indicated a lack of service delivery focus on the part of the provincial office. The research has also revealed that amongst the challenges identified, there were those that were key challenges. The researcher was of the opinion that addressing those key generic challenges would minimise all other challenges and improve service delivery. Lack of communication on organisation strategies and lack of Monitoring and Evaluation systems were identified as key challenges that cut across the entire ECDoH. The study has recommended that the provincial office should improve on communication strategies with the facilities whenever decisions are taken. Secondly, to develop M&E systems in order to ensure that performance standards are monitored and evaluated. This according to the researcher would improve service delivery in the ECDoH and Bedford hospital.that were key challenges. The researcher was of the opinion that addressing those key generic challenges would minimise all other challenges and improve service delivery. Lack of communication on organisation strategies and lack of Monitoring and Evaluation systems were identified as key challenges that cut across the entire ECDoH. The study has recommended that the provincial office should improve on communication strategies with the facilities whenever decisions are taken. Secondly, to develop M&E systems in order to ensure that performance standards are monitored and evaluated. This according to the researcher would improve service delivery in the ECDoH and Bedford hospital.
- Full Text:
- Date Issued: 2014
- Authors: Ncebakazi, Frances Qalase
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11683 , http://hdl.handle.net/10353/d1013557
- Description: The Eastern Cape Department of Health centralised Human Resource functions from the facilities to the provincial office. This according to the provincial office was to address the over expenditure on Compensation of employees that was highlighted by the Auditor General report of 2008/2009. The researcher was of the opinion that various issues of concern were over looked by the provincial office before or during the implementation of the centralisation of HRM. The primary objective of this study was to examine the effectiveness of the centralisation of HRM on service delivery in the ECDoH and Bedford hospital. The secondary objective was to find out what centralisation is and its implications. Lastly, to develop recommendations which address the outcomes of the study. Purposive sampling was used to identify key informants from Bedford hospital and the provincial office. Interview questions were used to collect data from both respondents. The study examined both responses and grouped them into themes. The findings did not imply that centralisation does not improve service delivery but have indicated a lack of service delivery focus on the part of the provincial office. The Eastern Cape Department of Health centralised Human Resource functions from the facilities to the provincial office. This according to the provincial office was to address the over expenditure on Compensation of employees that was highlighted by the Auditor General report of 2008/2009. The researcher was of the opinion that various issues of concern were over looked by the provincial office before or during the implementation of the centralisation of HRM. The primary objective of this study was to examine the effectiveness of the centralisation of HRM on service delivery in the ECDoH and Bedford hospital. The secondary objective was to find out what centralisation is and its implications. Lastly, to develop recommendations which address the outcomes of the study. Purposive sampling was used to identify key informants from Bedford hospital and the provincial office. Interview questions were used to collect data from both respondents. The study examined both responses and grouped them into themes. The findings did not imply that centralisation does not improve service delivery but have indicated a lack of service delivery focus on the part of the provincial office. The research has also revealed that amongst the challenges identified, there were those that were key challenges. The researcher was of the opinion that addressing those key generic challenges would minimise all other challenges and improve service delivery. Lack of communication on organisation strategies and lack of Monitoring and Evaluation systems were identified as key challenges that cut across the entire ECDoH. The study has recommended that the provincial office should improve on communication strategies with the facilities whenever decisions are taken. Secondly, to develop M&E systems in order to ensure that performance standards are monitored and evaluated. This according to the researcher would improve service delivery in the ECDoH and Bedford hospital.that were key challenges. The researcher was of the opinion that addressing those key generic challenges would minimise all other challenges and improve service delivery. Lack of communication on organisation strategies and lack of Monitoring and Evaluation systems were identified as key challenges that cut across the entire ECDoH. The study has recommended that the provincial office should improve on communication strategies with the facilities whenever decisions are taken. Secondly, to develop M&E systems in order to ensure that performance standards are monitored and evaluated. This according to the researcher would improve service delivery in the ECDoH and Bedford hospital.
- Full Text:
- Date Issued: 2014
The effectiveness of tender practises in municipal supply chain management: an exploration of two municipalities in Amathole District Municpality in the Eastern Cape province (2009-2012)
- Authors: Ngqase, S A
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/1119 , vital:26527
- Description: The tendering process is central to acquisition of public services and goods in all over South Africa. Municipalities and government institutions just like any private institution need to buy products and services in order to perform their functions effectively. But the procurement function has not been an easy one for the government with the tender process being slow and not transparent which can lead to a process of selling invoices taking up to three months, potentially destroying small businesses. The primary objective of the study therefore, is to find the causes of nepotisms, bribery, and corruption in tender practices in the two selected municipalities of the Amathole District and the factors that lead to delayed payments in the tender practices and further makes recommendations on how to eliminate such factors. The study used a mixed method approach research methodology which is a combination of qualitative and quantitative methods and included the two municipalities from the Amathole District Municipality, the Buffalo City Metropolitan Municipality and Nkonkobe Municipality, and used questionnaires and an interview to collect a data.
- Full Text: false
- Date Issued: 2014
- Authors: Ngqase, S A
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/1119 , vital:26527
- Description: The tendering process is central to acquisition of public services and goods in all over South Africa. Municipalities and government institutions just like any private institution need to buy products and services in order to perform their functions effectively. But the procurement function has not been an easy one for the government with the tender process being slow and not transparent which can lead to a process of selling invoices taking up to three months, potentially destroying small businesses. The primary objective of the study therefore, is to find the causes of nepotisms, bribery, and corruption in tender practices in the two selected municipalities of the Amathole District and the factors that lead to delayed payments in the tender practices and further makes recommendations on how to eliminate such factors. The study used a mixed method approach research methodology which is a combination of qualitative and quantitative methods and included the two municipalities from the Amathole District Municipality, the Buffalo City Metropolitan Municipality and Nkonkobe Municipality, and used questionnaires and an interview to collect a data.
- Full Text: false
- Date Issued: 2014
The role of intergovernmental relations in municipal integrated development planning: case of Buffalo City Metropolitan municipality, Eastern Cape
- Authors: Vongwe, Pumla Patricia
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/1213 , vital:26536
- Description: The primary aim of this study was to assess the role of intergovernmental relations structures in municipal integrated development planning in Buffalo City Metropolitan Municipality. There are three spheres of government in South Africa, which include the national, provincial and local governments. These spheres are modelled to co-operate and support each other through the structures of intergovernmental relations (hereafter referred to as “IGR”). The IGR structures were given an institutional and statutory expression through the Intergovernmental Relations Framework Act 13 of 2005. The IGR structures are a set of formal and informal processes through which bilateral and multi-lateral co-operation can be achieved, thereby ensuring the existence of the three spheres of government. The study asserts that the Buffalo City Metropolitan Municipality lacks the co-ordination of integrated development planning (IDP) activities to promote proper and efficient service delivery. Section 41 of the Constitution of the Republic of South Africa (1996) (as amended), states that co-operation must establish or provide structures and institutions to promote and facilitate intergovernmental relations, and to provide for appropriate mechanisms and procedures to facilitate the settlement of intergovernmental disputes. The study adopted a mixed-method of research paradigms, in which both qualitative and quantitative research paradigms were utilized to assess the challenges facing the IGR structures at Buffalo City Metropolitan Municipality (hereafter referred to as “the municipality and BCMM”). The data were collected from a sample of 30 respondents – by carefully using judgmental and snowball sampling. Questionnaires, interviews, and documentary analysis were used as the sources of the data collection. The findings were analyzed, according to the same data collection techniques. The study found that there is legislation and structures to assist the municipality in directing integrated development planning (IDP) activities within the BCMM. The IDP involves a wide range of role players – from both inside and outside the municipality. The IGR structures are in existence; but they are non-performing, according to Intergovernmental Relations Framework Act 13 (2005) (hereafter referred to as “IGRFA”). There is a lack of political commitment in establishing the IGR structures, and a lack of information-sharing, and so forth. The study thus recommends that the BCMM should establish permanent and contractual positions; improve communication and information flow; establish a hierarchy of monitoring and evaluation systems and processes; and forge a strong partnership with the community-based organizations (hereafter referred to as “CBOs”) and the non-governmental organizations (hereafter referred to as “NGOs”). This would ensure that the IDP processes are linked to the councillors’ wards, and that the actions of programmes are known by the role players; thus this would focus on the participation and the co-ordination of the IGR structures.
- Full Text:
- Date Issued: 2014
- Authors: Vongwe, Pumla Patricia
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/1213 , vital:26536
- Description: The primary aim of this study was to assess the role of intergovernmental relations structures in municipal integrated development planning in Buffalo City Metropolitan Municipality. There are three spheres of government in South Africa, which include the national, provincial and local governments. These spheres are modelled to co-operate and support each other through the structures of intergovernmental relations (hereafter referred to as “IGR”). The IGR structures were given an institutional and statutory expression through the Intergovernmental Relations Framework Act 13 of 2005. The IGR structures are a set of formal and informal processes through which bilateral and multi-lateral co-operation can be achieved, thereby ensuring the existence of the three spheres of government. The study asserts that the Buffalo City Metropolitan Municipality lacks the co-ordination of integrated development planning (IDP) activities to promote proper and efficient service delivery. Section 41 of the Constitution of the Republic of South Africa (1996) (as amended), states that co-operation must establish or provide structures and institutions to promote and facilitate intergovernmental relations, and to provide for appropriate mechanisms and procedures to facilitate the settlement of intergovernmental disputes. The study adopted a mixed-method of research paradigms, in which both qualitative and quantitative research paradigms were utilized to assess the challenges facing the IGR structures at Buffalo City Metropolitan Municipality (hereafter referred to as “the municipality and BCMM”). The data were collected from a sample of 30 respondents – by carefully using judgmental and snowball sampling. Questionnaires, interviews, and documentary analysis were used as the sources of the data collection. The findings were analyzed, according to the same data collection techniques. The study found that there is legislation and structures to assist the municipality in directing integrated development planning (IDP) activities within the BCMM. The IDP involves a wide range of role players – from both inside and outside the municipality. The IGR structures are in existence; but they are non-performing, according to Intergovernmental Relations Framework Act 13 (2005) (hereafter referred to as “IGRFA”). There is a lack of political commitment in establishing the IGR structures, and a lack of information-sharing, and so forth. The study thus recommends that the BCMM should establish permanent and contractual positions; improve communication and information flow; establish a hierarchy of monitoring and evaluation systems and processes; and forge a strong partnership with the community-based organizations (hereafter referred to as “CBOs”) and the non-governmental organizations (hereafter referred to as “NGOs”). This would ensure that the IDP processes are linked to the councillors’ wards, and that the actions of programmes are known by the role players; thus this would focus on the participation and the co-ordination of the IGR structures.
- Full Text:
- Date Issued: 2014
Exploring the management of information technology funding as a critical aspect of managing teaching and learning : a case study of two schools in the King William's Town Education District
- Authors: Ngcoza, Xoliswa Phyllis
- Date: 2013
- Subjects: Information technology--Management Management information systems
- Language: English
- Type: Thesis , Masters , Public Administration
- Identifier: http://hdl.handle.net/10353/17439 , vital:40968
- Description: Today the term ‘Information Technology’ (IT) is a buzz word globally. It is an indispensable tool in government departments and it enhances management, planning and organisation of all activities in the departments. Information Technology (IT) refers to equipments such as overhead and digital projectors, digital cameras, cell phones, Television recorders, language laboratories, printers, computers and all its components such as different soft wares, hard wares, Central Processing Units (CPU) etc. These machines are teaching aids just like pens, rulers, writing boards etc when they are used by teachers and become learning tools when they are used by learners. It can be argued that IT can be the life blood of management in schools because by using it all the departments in the institutions are managed and co-ordinated easily. The database containing information about the learners, the staff, the subjects offered, the compiling and filing of mark schedules are easily done and are available at any time on request. IT helps in the managing of learning and teaching. The main focus of this study is to explore the management of IT funding as a critical aspect of managing teaching and learning. Today without funds IT use would be impossible. Relevant soft wares for all subjects taught such as Mathematics, Biology, Physical Education Environmental Studies etc are managed and planned by the management of the institutions to enable teachers to teach effectively and efficiently and to make studies easy for the learners to understand and to do research on their own. When the IT equipments are used properly, fast, efficient and effective service delivery would be realized. All these technological tools aforementioned depend on the availability of funds in the institutions.
- Full Text:
- Date Issued: 2013
- Authors: Ngcoza, Xoliswa Phyllis
- Date: 2013
- Subjects: Information technology--Management Management information systems
- Language: English
- Type: Thesis , Masters , Public Administration
- Identifier: http://hdl.handle.net/10353/17439 , vital:40968
- Description: Today the term ‘Information Technology’ (IT) is a buzz word globally. It is an indispensable tool in government departments and it enhances management, planning and organisation of all activities in the departments. Information Technology (IT) refers to equipments such as overhead and digital projectors, digital cameras, cell phones, Television recorders, language laboratories, printers, computers and all its components such as different soft wares, hard wares, Central Processing Units (CPU) etc. These machines are teaching aids just like pens, rulers, writing boards etc when they are used by teachers and become learning tools when they are used by learners. It can be argued that IT can be the life blood of management in schools because by using it all the departments in the institutions are managed and co-ordinated easily. The database containing information about the learners, the staff, the subjects offered, the compiling and filing of mark schedules are easily done and are available at any time on request. IT helps in the managing of learning and teaching. The main focus of this study is to explore the management of IT funding as a critical aspect of managing teaching and learning. Today without funds IT use would be impossible. Relevant soft wares for all subjects taught such as Mathematics, Biology, Physical Education Environmental Studies etc are managed and planned by the management of the institutions to enable teachers to teach effectively and efficiently and to make studies easy for the learners to understand and to do research on their own. When the IT equipments are used properly, fast, efficient and effective service delivery would be realized. All these technological tools aforementioned depend on the availability of funds in the institutions.
- Full Text:
- Date Issued: 2013
Implementation challenges to Performance Management System (PMS) in Malawi`S Civil Service: case of Ministry of Education, Science and Technology (MOEST)
- Authors: Kalowamfumbi, Frank Tisu
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11684 , http://hdl.handle.net/10353/d1013563
- Description: The Malawi Government introduced the Performance Management System (hereafter referred to as PMS) in 2008 in an effort to enhance efficiency, effectiveness and productivity in the public service. However, since its introduction there have been indications that the system is encountering a number of challenges which are derailing and obstructing its implementation. This research was aimed at exploring those implementation challenges to PMS in the Malawi Civil Service with a case study of the Ministry of Education, Science and Technology (MoEST). Recommendations are made to the concerned parties for possible improvement in the implementation of PMS. The study took a qualitative approach whereby interviews with key informants, sampled purposively, were conducted in order to get relevant information to the problem. Besides the interviews, a study of official documents was done in accessing secondary data. The overall findings of the studyare that, although PMS plays a significant role in the improvement of productivity in an organisation, the Malawi government in general and the Ministry of Education, Science and Technology in particular, are failing to implement it effectively due to varying challenges that are generic to the entire Malawi Civil Service and also specific to the MoEST. The generic implementation challenges included: lack of correct understanding of the term performance management, design challenges and inadequate consultation, lack of linkage between rewards and performance, lack of leadership and management commitment, lack of knowledge and skills about the process and procedure of PMS, weak monitoring and evaluation (M&E) system, lack of clear legislation on PMS, lack of communication on organizational strategies,absence of performance standards, inadequate financial resources, attitude problem and social culture, political will not bending on performance and also the nature of the Civil Service. This research identified the following specific implementation challenges in the MoEST: inadequate sensitization and training on PMS, structural arrangements in the Ministry, numerous vacant positions and understaffing, unclear career path, duo lines of reporting, grade of employee determining the criterion of assessment, promotion interviews for teachers rarely happen, under qualified head teachers managing institutions, as well as administrative arrangements and political appointments to positions. The study upon giving recommendations to have the highlighted challenges addressed accordingly with a sense of commitment, concluded that the performance management system in Malawi Civil Service and MoEST in particular , while well-intentioned, is really fraught with numerous challenges that have adversely impacted on its implementation. At the individual level a lot of work has to be done in relation to making PMS being accepted. Most of the employees in the Malawi Civil Service and MoEST have little knowledge or none at all about the system as such effective implementation is failing to take place.
- Full Text:
- Date Issued: 2013
- Authors: Kalowamfumbi, Frank Tisu
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11684 , http://hdl.handle.net/10353/d1013563
- Description: The Malawi Government introduced the Performance Management System (hereafter referred to as PMS) in 2008 in an effort to enhance efficiency, effectiveness and productivity in the public service. However, since its introduction there have been indications that the system is encountering a number of challenges which are derailing and obstructing its implementation. This research was aimed at exploring those implementation challenges to PMS in the Malawi Civil Service with a case study of the Ministry of Education, Science and Technology (MoEST). Recommendations are made to the concerned parties for possible improvement in the implementation of PMS. The study took a qualitative approach whereby interviews with key informants, sampled purposively, were conducted in order to get relevant information to the problem. Besides the interviews, a study of official documents was done in accessing secondary data. The overall findings of the studyare that, although PMS plays a significant role in the improvement of productivity in an organisation, the Malawi government in general and the Ministry of Education, Science and Technology in particular, are failing to implement it effectively due to varying challenges that are generic to the entire Malawi Civil Service and also specific to the MoEST. The generic implementation challenges included: lack of correct understanding of the term performance management, design challenges and inadequate consultation, lack of linkage between rewards and performance, lack of leadership and management commitment, lack of knowledge and skills about the process and procedure of PMS, weak monitoring and evaluation (M&E) system, lack of clear legislation on PMS, lack of communication on organizational strategies,absence of performance standards, inadequate financial resources, attitude problem and social culture, political will not bending on performance and also the nature of the Civil Service. This research identified the following specific implementation challenges in the MoEST: inadequate sensitization and training on PMS, structural arrangements in the Ministry, numerous vacant positions and understaffing, unclear career path, duo lines of reporting, grade of employee determining the criterion of assessment, promotion interviews for teachers rarely happen, under qualified head teachers managing institutions, as well as administrative arrangements and political appointments to positions. The study upon giving recommendations to have the highlighted challenges addressed accordingly with a sense of commitment, concluded that the performance management system in Malawi Civil Service and MoEST in particular , while well-intentioned, is really fraught with numerous challenges that have adversely impacted on its implementation. At the individual level a lot of work has to be done in relation to making PMS being accepted. Most of the employees in the Malawi Civil Service and MoEST have little knowledge or none at all about the system as such effective implementation is failing to take place.
- Full Text:
- Date Issued: 2013
Linking performance management to public perceptions of police effectiveness: a case of Queenstown cluster police stations, Eastern Cape (2009-2011)
- Authors: Mziwonke, Bazel Bibi
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11702 , http://hdl.handle.net/10353/d1015148
- Description: This study investigated the relationship between SAPS performance management and measurement assessment patterns and public perceptions of the effectiveness of SAPS. The Performance Management System (PMS) and the Performance Measurement System (PMS1) of SAPS were investigated and it was looked at whether there is a correlation between them. The two internal measurement systems i.e. PMS and PMS1 were compared with the perception of the community about service delivery effectiveness of SAPS. Seven police stations in the Queenstown Cluster participated in the study. Semi-structured interviews were used to gather data from the Cluster Commander, Station Commanders, Production personnel and members of the community. The findings indicated that SAPS has challenges in implementing PMS. Matters of honesty and trust were seen as contributing factors to these challenges. The internal performance management tools do not take into consideration the needs of the community. This transpired on the results of internal performance management which indicated police stations and their members to be performing satisfactory while the community is not satisfied with the police station performance.
- Full Text:
- Date Issued: 2013
- Authors: Mziwonke, Bazel Bibi
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11702 , http://hdl.handle.net/10353/d1015148
- Description: This study investigated the relationship between SAPS performance management and measurement assessment patterns and public perceptions of the effectiveness of SAPS. The Performance Management System (PMS) and the Performance Measurement System (PMS1) of SAPS were investigated and it was looked at whether there is a correlation between them. The two internal measurement systems i.e. PMS and PMS1 were compared with the perception of the community about service delivery effectiveness of SAPS. Seven police stations in the Queenstown Cluster participated in the study. Semi-structured interviews were used to gather data from the Cluster Commander, Station Commanders, Production personnel and members of the community. The findings indicated that SAPS has challenges in implementing PMS. Matters of honesty and trust were seen as contributing factors to these challenges. The internal performance management tools do not take into consideration the needs of the community. This transpired on the results of internal performance management which indicated police stations and their members to be performing satisfactory while the community is not satisfied with the police station performance.
- Full Text:
- Date Issued: 2013
The efficacy of coordinating role of the state ministry of cabinet affairs: a case study - Jonglei State, South Sudan
- Authors: Nathan, Alice Tiyo
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11651 , http://hdl.handle.net/10353/d1006973
- Description: The research attempts to investigate the effectiveness of coordination in the State Ministry of Cabinet Affairs (SMCA), Jonglei State government, South Sudan. The objectives of the study were to identify coordination functions of the state Ministry of Cabinet Affairs, challenges and its role in promoting ethics and good governance in service delivery in Jonglei State. Quantitative and qualitative data was collected from a sample of twenty one respondents which included the State Deputy Governor, Directors of SMCA and Secretariat through questionnaires and interviews. This explored the functions; roles; and its organizational hierarchy which promotes ethical delivery of services and good governance. The study further discusses the levels of the implementation processes and the possible challenges facing SMCA. The results of the study reveal that the SMCA lacks qualified staff, unclear job descriptions and as a result it impinges on coordination and implementation of strategic plans and service delivery within the directorates. The study therefore recommends that for effective and efficient service delivery in promoting ethics and good governance, training of the human resource, recruitment of competent staff, clear job descriptions, regular performance appraisal and effective communication among others are paramount. The study further recommends that gender equality and equity should be addressed in order to meet the Millennium Development Goals (MDGs) in the community.
- Full Text:
- Date Issued: 2013
- Authors: Nathan, Alice Tiyo
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11651 , http://hdl.handle.net/10353/d1006973
- Description: The research attempts to investigate the effectiveness of coordination in the State Ministry of Cabinet Affairs (SMCA), Jonglei State government, South Sudan. The objectives of the study were to identify coordination functions of the state Ministry of Cabinet Affairs, challenges and its role in promoting ethics and good governance in service delivery in Jonglei State. Quantitative and qualitative data was collected from a sample of twenty one respondents which included the State Deputy Governor, Directors of SMCA and Secretariat through questionnaires and interviews. This explored the functions; roles; and its organizational hierarchy which promotes ethical delivery of services and good governance. The study further discusses the levels of the implementation processes and the possible challenges facing SMCA. The results of the study reveal that the SMCA lacks qualified staff, unclear job descriptions and as a result it impinges on coordination and implementation of strategic plans and service delivery within the directorates. The study therefore recommends that for effective and efficient service delivery in promoting ethics and good governance, training of the human resource, recruitment of competent staff, clear job descriptions, regular performance appraisal and effective communication among others are paramount. The study further recommends that gender equality and equity should be addressed in order to meet the Millennium Development Goals (MDGs) in the community.
- Full Text:
- Date Issued: 2013
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