An exploration of the use of the transformational leadership style in enhancing public service delivery : the case of Buffalo City Metropolitan Municipality
- Authors: Dlamkile, Phumlani
- Date: 2016
- Subjects: Leadership Organizational change Organizational effectiveness
- Language: English
- Type: Thesis , Masters , MAdmin
- Identifier: http://hdl.handle.net/10353/8245 , vital:32095
- Description: A clear vision and understanding of the leadership roles by the leaders of the municipality under study are questionable, the low rate of the public service delivery and the lack of accountability by municipality officials also rises some concerns. The aim of this research is therefore to establish a level of understanding of the transformational leadership style in enhancing public service delivery. The study used a qualitative research design that involves a desktop research. Data was collected through the review of available published or existing documents. Data analysis included using documents analysis which consist of the existing information reviewed from literature or document containing information about various municipalities issues, journals and books as well as reviewed of various data analysis done in relation to an exploration of the use of transformational leadership style in enhancing public service delivery with the aim of analysing the organisation structure of the municipality. The findings from previous literature revealed that there are constraints faced in delivering services. The study confirmed some of the municipal leaders’ lack skills, competencies and a lack of clear understand of transformational leadership style as well as training. The findings also identified the search for solutions to the hurdles or challenges faced by the municipal leadership both political and administrative in Buffalo City Metropolitan Municipality by providing an insight for further research regarding the institutional weakness and policy issues in this part of the world. The implications of the findings are that unless the challenges are resolved, municipalities will continue to experience poor service delivery, poor economic growth and development. Recommendations to overcome these are suggested.
- Full Text:
- Authors: Dlamkile, Phumlani
- Date: 2016
- Subjects: Leadership Organizational change Organizational effectiveness
- Language: English
- Type: Thesis , Masters , MAdmin
- Identifier: http://hdl.handle.net/10353/8245 , vital:32095
- Description: A clear vision and understanding of the leadership roles by the leaders of the municipality under study are questionable, the low rate of the public service delivery and the lack of accountability by municipality officials also rises some concerns. The aim of this research is therefore to establish a level of understanding of the transformational leadership style in enhancing public service delivery. The study used a qualitative research design that involves a desktop research. Data was collected through the review of available published or existing documents. Data analysis included using documents analysis which consist of the existing information reviewed from literature or document containing information about various municipalities issues, journals and books as well as reviewed of various data analysis done in relation to an exploration of the use of transformational leadership style in enhancing public service delivery with the aim of analysing the organisation structure of the municipality. The findings from previous literature revealed that there are constraints faced in delivering services. The study confirmed some of the municipal leaders’ lack skills, competencies and a lack of clear understand of transformational leadership style as well as training. The findings also identified the search for solutions to the hurdles or challenges faced by the municipal leadership both political and administrative in Buffalo City Metropolitan Municipality by providing an insight for further research regarding the institutional weakness and policy issues in this part of the world. The implications of the findings are that unless the challenges are resolved, municipalities will continue to experience poor service delivery, poor economic growth and development. Recommendations to overcome these are suggested.
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An investigation into the public policy making role of the judiciary :The case of South Africa
- Authors: Maluleke, Life Reuben
- Date: 2016
- Subjects: Policy sciences -- South Africa Political planning -- South Africa Public opinion -- South Africa
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10353/9812 , vital:35005
- Full Text: false
- Authors: Maluleke, Life Reuben
- Date: 2016
- Subjects: Policy sciences -- South Africa Political planning -- South Africa Public opinion -- South Africa
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10353/9812 , vital:35005
- Full Text: false
Critical assessment of corruption in municipalities and its impact in service delivery : case study Buffalo City Metropolitan Municipality
- Authors: Basopu, Price Mike
- Date: 2016
- Subjects: Misconduct in office -- South Africa -- Eastern Cape Corruption -- South Africa -- Eastern Cape Local government -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10353/1558 , vital:27445
- Description: Many African countries including Africa South have been experiencing many challenges such as corruption, fraud and misaprpriation of fund in this new democratic dispensation. In this regard, the municipalities are viewed as the most affected institutions, with the Eastern Cape Province identified as culprit number one engaging in corrupt activities. There are a number of contributing factors, as attributed in the study, but most prevalent among these are capacity issues in most of these municipalities, with fewer personnel and less capacity. Challenges of corruption in municipalities are perpetrated mainly by municipal officials, councilors and members of the public. This study, identified corruption as one of the challenges facing municipalities in the Eastern Cape. It involves both the achievements and limitations that have been experienced; and indeed, there are still numerous issues to be addressed and accomplished. It discusses some critical issues such as how corruption has been the mother of the day in South Africa and its effect on the public sector in general. Inadditon, misappropriation of public resources and corruption immersed the nation as a whole into a greater challenge rather than focusing on service delivery issues. There are situations, within municipalities, where the majority of senior officials, who may be in possession of valuable information, are always under suspension. The findings of the study also show that all the municipalities operating in this new democaticatic dispensation have not been able to prepare a transparent annual financial year report at the end of the year. In fact, the majority of them always obtain disclaimer or adverse reports from the Office of Auditor-General (AG), despite numerous attempts and interventions by the AG‟s office and the Provincial Treasury to rectify the situation. The challenges of leadership crises in some of these municipalities, both administratively and politically have been critically examined. The findings show that between 2012 and 2015 financial years, some of these municipalities have been without full-time Accounting Officers; people were only seconded or in acting capacity, and some of them were under adminisistration, which is section 139 (c) of the constitution. There were numerous attempts of interventions by the national leadership of the ANC in the ANC regional structures which in many instances were the root cause of the problems or divisions, as well as in municipalities where in Buffalo City Metro and Nelson Mandela Metro respectively there were leadership changes or redeployments. The issue of corruption in the municipalities is compromising and impact negatively in the service delivery. It can be concluded that municipalities are characterized by a number of instances of corruption perpetrated mainly by municipal officials, councilors and members of society. Bribery, fraud, nepotism, and systematic corruption are some of the forms of corruption that take place in municipalities in South Africa. There are systems in place to fight corruption, but the reality is that they are very weak and ineffective. The anti-corruption strategies put in municipalities have general functioned poorly hence the prevailing the situation. There is glaring non-compliance with the Municipal Finance Management Act (MFMA), the Treasury Regulations and their own Procurement Procedures and Procurement Policies. It is evident that despite the achievement by an ANC led government for almost over 21 years of democracy, there remain many political and administrative challenges especial in municipalities. The fundamental question need to be posed and address therefore is, how best these challenges can be addressed and turn around service delivery to a tangible outcome. The Constitution of the Republic of South Africa provides for the promotion and maintenance of a high standard of professional ethics in the public service. Public resources are vulnerable to abuse by unscrupulous elements, both inside and outside government and therefore requires careful monitoring and control. The existing legislative framework is solid but fragmented and requires review and consolidation to improve its efficiency. To achieve that government requires an approach that is developmental in nature. Governance should be able to take control of the organization’s systems and at the same time adaptable to the environment in a way strengthens the capacity to achieve goals.
- Full Text:
- Authors: Basopu, Price Mike
- Date: 2016
- Subjects: Misconduct in office -- South Africa -- Eastern Cape Corruption -- South Africa -- Eastern Cape Local government -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10353/1558 , vital:27445
- Description: Many African countries including Africa South have been experiencing many challenges such as corruption, fraud and misaprpriation of fund in this new democratic dispensation. In this regard, the municipalities are viewed as the most affected institutions, with the Eastern Cape Province identified as culprit number one engaging in corrupt activities. There are a number of contributing factors, as attributed in the study, but most prevalent among these are capacity issues in most of these municipalities, with fewer personnel and less capacity. Challenges of corruption in municipalities are perpetrated mainly by municipal officials, councilors and members of the public. This study, identified corruption as one of the challenges facing municipalities in the Eastern Cape. It involves both the achievements and limitations that have been experienced; and indeed, there are still numerous issues to be addressed and accomplished. It discusses some critical issues such as how corruption has been the mother of the day in South Africa and its effect on the public sector in general. Inadditon, misappropriation of public resources and corruption immersed the nation as a whole into a greater challenge rather than focusing on service delivery issues. There are situations, within municipalities, where the majority of senior officials, who may be in possession of valuable information, are always under suspension. The findings of the study also show that all the municipalities operating in this new democaticatic dispensation have not been able to prepare a transparent annual financial year report at the end of the year. In fact, the majority of them always obtain disclaimer or adverse reports from the Office of Auditor-General (AG), despite numerous attempts and interventions by the AG‟s office and the Provincial Treasury to rectify the situation. The challenges of leadership crises in some of these municipalities, both administratively and politically have been critically examined. The findings show that between 2012 and 2015 financial years, some of these municipalities have been without full-time Accounting Officers; people were only seconded or in acting capacity, and some of them were under adminisistration, which is section 139 (c) of the constitution. There were numerous attempts of interventions by the national leadership of the ANC in the ANC regional structures which in many instances were the root cause of the problems or divisions, as well as in municipalities where in Buffalo City Metro and Nelson Mandela Metro respectively there were leadership changes or redeployments. The issue of corruption in the municipalities is compromising and impact negatively in the service delivery. It can be concluded that municipalities are characterized by a number of instances of corruption perpetrated mainly by municipal officials, councilors and members of society. Bribery, fraud, nepotism, and systematic corruption are some of the forms of corruption that take place in municipalities in South Africa. There are systems in place to fight corruption, but the reality is that they are very weak and ineffective. The anti-corruption strategies put in municipalities have general functioned poorly hence the prevailing the situation. There is glaring non-compliance with the Municipal Finance Management Act (MFMA), the Treasury Regulations and their own Procurement Procedures and Procurement Policies. It is evident that despite the achievement by an ANC led government for almost over 21 years of democracy, there remain many political and administrative challenges especial in municipalities. The fundamental question need to be posed and address therefore is, how best these challenges can be addressed and turn around service delivery to a tangible outcome. The Constitution of the Republic of South Africa provides for the promotion and maintenance of a high standard of professional ethics in the public service. Public resources are vulnerable to abuse by unscrupulous elements, both inside and outside government and therefore requires careful monitoring and control. The existing legislative framework is solid but fragmented and requires review and consolidation to improve its efficiency. To achieve that government requires an approach that is developmental in nature. Governance should be able to take control of the organization’s systems and at the same time adaptable to the environment in a way strengthens the capacity to achieve goals.
- Full Text:
The role of school governing bodies in promoting good-governance in schools: a case of circuit 9 in Qumbu District Eastern Cape Province
- Authors: Mdudo, Mzuvukile
- Date: 2016
- Subjects: Educational change -- South Africa -- Eastern Cape School boards -- South Africa -- Eastern Cape School management and organization -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , Degree
- Identifier: http://hdl.handle.net/10353/4627 , vital:28468
- Description: The main purpose of the study was to investigate on how a School Governing Body SGB can impact on the challenges of school governance in the Eastern Cape Province, particularly in Circuit 9 schools of Qumbu district. That was done firstly by identifying and explaining the three main themes namely; (i) the role of SGB components, (ii) the effectiveness of a SGB and (iii) the competency of a SGB. The study used the qualitative approach, particularly a constructive interpretative paradigm to collect and analyse data. A desk top study was used as the main design and was implemented to identify information rich data for the study. Desk top research was employed as the main data collection technique and was confirmed, corroborated and augmented by and document analysis, particularly during data analysis. The researcher inductively segmented and coded the data into three main themes which served as the main empirical research findings. Such findings indicated that school governance is influenced by both the SGB and the stakeholders. It was recommended that setting up key strategies, but specific to school governance, will reduce the challenges schools face in terms of governance as there will be full personal responsibility from the SGB.
- Full Text:
- Authors: Mdudo, Mzuvukile
- Date: 2016
- Subjects: Educational change -- South Africa -- Eastern Cape School boards -- South Africa -- Eastern Cape School management and organization -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , Degree
- Identifier: http://hdl.handle.net/10353/4627 , vital:28468
- Description: The main purpose of the study was to investigate on how a School Governing Body SGB can impact on the challenges of school governance in the Eastern Cape Province, particularly in Circuit 9 schools of Qumbu district. That was done firstly by identifying and explaining the three main themes namely; (i) the role of SGB components, (ii) the effectiveness of a SGB and (iii) the competency of a SGB. The study used the qualitative approach, particularly a constructive interpretative paradigm to collect and analyse data. A desk top study was used as the main design and was implemented to identify information rich data for the study. Desk top research was employed as the main data collection technique and was confirmed, corroborated and augmented by and document analysis, particularly during data analysis. The researcher inductively segmented and coded the data into three main themes which served as the main empirical research findings. Such findings indicated that school governance is influenced by both the SGB and the stakeholders. It was recommended that setting up key strategies, but specific to school governance, will reduce the challenges schools face in terms of governance as there will be full personal responsibility from the SGB.
- Full Text:
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