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SADTU existing job grading

- SADTU

Authors: SADTU
Subjects: SADTU
Language: English
Type: text
Identifier: http://hdl.handle.net/10962/117997 , vital:34582
Description: NEGATIVE ASPECTS OF EXISTING JOB GRADING. Staff members do not have a stable basic salary. The basic salary fluctuate in relation to changes within the package such as medical aid , housing and car allowance. Financial Institutions base their credit assessment on the gross salary and not on the total package since other benefits do not form part of the cash received in the bank on pay day. This system encourage staff members to be able to cancel medical aid contributions and other allowances since one in return receives an increased basic salary at the end an increased cash in the bank . Blue collar employees are not benefiting from such salary structuring . Most of these employees have bigger families which adds more dependants at the end . These are staff members who earn low income . With this category of employees you find staff members who are frequently ill or offsick due to improper diet and poor living conditions or lack of proper medical treatment. Good heath is a basic need . Employers should have such salary systems which should encourage staff members to have medical aids in order to have employees who are in a good state of health . This should be the resposibility of the employer to encourage its staff members to be in a position of participating in medical scheme for a better output of the organisation and have a healthier society and a growing economy .
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Self-regulation of the press in South Africa: analysis of selected cases

- Johaar, Odette

Authors: Johaar, Odette
Subjects: Press -- South Africa , Press and politics -- South Africa -- History -- 20th century , Freedom of the press -- South Africa , Newspapers , Journalism -- South Africa
Language: English
Type: Thesis , Masters , MA
Identifier: vital:8423 , http://hdl.handle.net/10948/d1019752
Description: The aim of this study is to present information to members of the South African press, academics in the field of journalism as well as individuals of the South African public who have a keen interest in printed communication in South Africa. The information presented discusses the practice of self-regulation in the South African press, through a study of the Press Council of South Africa (PCSA), the Press Ombudsman and the Press Appeals Panel that is a non-governmental organisation to regulate the press in South Africa. This study will include an analysis of the functions of the Press Ombudsman, the PCSA, the Press Appeals Panel, as well as the role of the constitution of the PSCA and the South African Press Code, which the PCSA uses as a guideline for publications that subscribe to it. Furthermore, a study into the complaints procedure and the determination of the outcome will be done in addition to the sanctions imposed on publications and journalists in breach of the Press Code as well as the acknowledgement given to individuals who have lodged a complaint to the Press Ombudsman, and the article or publication they have complained against had been in breach of the press code. In addition, this study will analyse the outcomes of selected complaints submitted to the PCSA as well as an analysis of submissions made to the PCSA task team and the Press Freedom Commission, an independent commission that was set up to research the regulations of the press. It was found that the PCSA strengthened the system of regulation with the help of the public. It is apparent that the organisation took into account many of the points raised in public submissions. Although the system is self-regulatory it is important to take note that it values and upholds the views of the public. Although though the sanctioning of wayward newspapers was not severe, it had become more defined in the amended code. A point of concern that did not improve over time is the time frame that the Press Ombudsman‟s Office took to resolve the disputes. The delays caused in some disputes were caused by loop holes in the press code and complaints procedure as well as defiant journalists. The PCSA is currently being restructured. As a society changes, the press industry needs to adapt to its needs. This means that the press code will have to constantly be developed to suit society‟s rapidly changing needs. The PCSA has attempted to meet those needs by constantly changing to ensure that the regulatory structure remains relevant.
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Social acts and projections of change

- Minkley, G

Authors: Minkley, G
Language: English
Type: Inaugural lecture
Identifier: vital:11982 , http://hdl.handle.net/10353/d1011241
Description: This lecture considers the question of the social from within the workings of the SARChI Chair in Social Change. Rather than accepting ‘the social’ as something that is given, it proposes that we problematize and ‘re: work’ the social as being a hybrid domain, as being spatially diverse and as being enacted. An argument for ‘social acts’, which are related to, but not the same as actors and actions is proposed as a means to read and understand the social and projections of social change in new ways. While social acts produce actors and need actors to be actualised, social acts themselves produce ruptures in the given, entail a remaining in the scene and they always involve others and the Other in altering projections of the social, of ‘other socials’, and of projections of change. In practice too, the enactment of the social and the material as integrally associative decentre the object, bringing it into view as one that is also socially enacted, requiring continuing effort, choreography, staging, repetition, but also rupture. To enact, then, is to realize a rupture in the given-ness of the social and to necessarily attend to the unexpected, unpredictable and unknown of the social and its equally enacted and re-worked projections of change.
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Social media reviews to investigate restaurant dinning experiences

- Van Achterbergh, Leon

Authors: Van Achterbergh, Leon
Subjects: Hospitality industry -- Social aspects , Restaurants -- Social aspects , Social media -- Economic aspects , Consumers -- Research
Language: English
Type: Thesis , Doctoral , PhD
Identifier: vital:9349 , http://hdl.handle.net/10948/d1021126
Description: Restaurateurs often assume that customers' online reviews of their dining experiences are a reflection of their dining preferences. This study finds this assumption not to be true. Online written reviews do not explain diners’ preferred dining experiences. In this study post-experience reactions captured in reviews are shown to be contextually different to established dining preferences. Results show online reviews to be most important in facilitating customer dining expectations, but not influencing customers’ preferences in dining experiences. Evidence gathered during the secondary research shows that in general, social media has become the great marketing equaliser in commerce. In the dining industry, restaurants cannot solely rely on traditional media in the initial attraction and retention of dining customers. Continuous interaction between the business and customers is increasingly necessary for restaurateurs to remain competitive and in-touch with customers’ needs. This study concentrates its research area on the post-experience evaluation phase as found on review websites, like TripAdvisor. TripAdvisor has especially become a popular means to perpetuate word-of-mouth opinions of dining experiences among prospective customers. Research shows clear evidence of the importance of other's online opinions in the consumer decision-making process. The main variables of the study, namely customer experiences, restaurant dining and social media, are theoretically explored within the disciplines of service management and customer behaviour. These theories have laid a sound foundation for the subsequent research methods followed. The main purpose of the study was using social media reviews from TripAdvisor to investigate dining experiences in the restaurant industry. The outcomes desired were: firstly to advise the restaurant industry about superior customer practices, secondly emphasising the importance for industry of social media use in the dining experience, and thirdly rendering clarification on the experience perceptions of customers about factors that might lead to ‘delight’ and ‘frustration’. This research centralises the constructs of delight and frustration factors, which are typically extremely emotional dining experiences for the customer, that have the common element of surprise. Methodologically, the research required two phases: firstly, the qualitative analysis of online user-generated content by content analysis. The global sample consisted of seven international cities, which included the best, worst and average-rated TripAdvisor restaurant reviews. The content analysis produced the theoretical base for the dining perception variables used in the empirical survey. In the second phase of the study, the global surveys administered resulted in measuring the general public’s perceptions of the delight and frustration factors of dining experiences. Subsequently, the research process required various quantitative data analyses to reach substantial results with inferences. The results and interpreted findings achieved were twofold: Firstly, from the content analysis: customers regard service quality as relatively unimportant in relation to the holistic dining experience. Customers regarded food and beverage quality as crucial in the dining experience. Value for money increasingly becomes an issue as customers become more frustrated, more so than when the dining was generally experienced as pleasant. Secondly, from the empirical data: mood and aesthetics are essential, especially when diners chose between their favourite restaurants. Further results show managing the service basics for restaurants is essential; this included welcoming, professional, attentive and friendly service. Service consistency has also proven to be imperative in customers’ perceptions. Results further show that different nationalities could perceive food quality and service reliability differently. In addition, men and women could perceive food quality, mood and aesthetics, and value for money differently. This study recommends various findings to the restaurant industry: most importantly that the post-experience reviews are contextually different to customers’ dining preferences. The factor determining the reputation of a restaurant is food quality and not so much service quality. Value for money should be associated with a specific service or product feature for it to be of meaningful consequence to the restaurateur.
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Sometimes black, sometimes white urges Africa to Mainz Open Ohr Festival

- Deul, Dieter

Authors: Deul, Dieter
Subjects: McGregor, Chris--1936-1990 , Brotherhood of Breath (Musical group) , Open Ohr Festival , Jazz , Jazz musicians
Language: German
Type: Article
Identifier: vital:13525 , http://hdl.handle.net/10962/d1006102 , McGregor, Chris--1936-1990 , Brotherhood of Breath (Musical group) , Open Ohr Festival , Jazz , Jazz musicians
Description: Photocopied article from the German newspaper Metropol-Gesellschaft about the music Open Ohr Festival in Mainz, Germany, where Chris McGregor’s Brotherhood of Breath is playing.
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South Africa`s reflections and juxtapositions of puffery psychodynamic evaluation of public administration shortcomings: public protests versus elections outcomes

- Ijeoma, Edwin Okechukwu Chikata

Authors: Ijeoma, Edwin Okechukwu Chikata
Subjects: Public procurement , Service delivery , Corruption , Tender fraud , Cadre deployment , Law courts
Language: English
Type: Inaugural lecture
Identifier: vital:11972 , http://hdl.handle.net/10353/d1007762 , Public procurement , Service delivery , Corruption , Tender fraud , Cadre deployment , Law courts
Description: As the country concludes the second decade since the dawn of the new democratic dispensation in South Africa, there has been an explosion in the magnitude and intensity of service delivery related protest in the entire country. Such grumbling actions are a sign of the perceived growing frustration of the citizens of the failure of their government to provide service to them or a situation catalysed by the “enemies of the state”?. The governing party has to reflect on its policies and practices so as to rectify these in line with satisfying the citizens since these are the voters-cum-tax payers. Ironically, the protests related to service rendering are more frequent in the strongholds of the governing party, a situation which has led to some scholars handpicking the cadre deployment policy of the governing party as a failure. There are various incidences where residents or citizens had to take to the streets in protest of the manner in which the government has addressed the plight of the ordinary citizens. Some of these protests have turned into running battles between the residents and the police, sometimes even leading to death of protestors. One case in point is the death in Ficksburg of Andres Tatane on the 13 of April 2011, a protester from rubber bullet wounds in the Free State Province. The death has also been labelled a failure on the side of the police, same as those of the Marikana miners and the Mozambican Mido Macia on the 27 of February 2013, who also succumbed to police inflicted injuries. This paper probes the outcomes of elections and service delivery in the wake of the protracted rise in public service delivery protests. The paper also provides some recommendations which the governing parties can consider in reshaping its mandate and policies aimed at elimination the frequency of Public protest everywhere in the country.
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