Assessing the effect of Public Participation and development communications on service delivery: the case of the department of Social Development in the Eastern Cape (2004-2010)
- Authors: Maswana, Gcobani
- Date: 2013
- Subjects: Political participation -- South Africa -- Eastern Cape , Human services -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape , Civil service -- South Africa -- Eastern Cape , Municipal services -- South Africa -- Eastern Cape , Human capital -- South Africa -- Eastern Cape , Sustainable development -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11652 , http://hdl.handle.net/10353/d1006979 , Political participation -- South Africa -- Eastern Cape , Human services -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape , Civil service -- South Africa -- Eastern Cape , Municipal services -- South Africa -- Eastern Cape , Human capital -- South Africa -- Eastern Cape , Sustainable development -- South Africa -- Eastern Cape
- Description: Public Participation is a critical facet of development communication. The Republic of South Africa (RSA) Constitution 1996 promotes a set of values of good governance setting a framework for the public participation, and democratization of the public sector through instruments such as developmental communication in order to impact better service delivery. Public participation is an effective communication platform of a new democratic South Africa, as such, public participation forms part of the Constitution of the RSA Act (108 of 1996). To necessitate good governance, it is very imperative that the citizenry, being voters to take an active role in the affairs of governance. The credibility, legitimacy, acceptability, support for governance structures and sustainability of any government is dependable mostly on how citizens are participating in the affairs of government.The research topic being-assessing the effect of Public Participation and Development Communications on service delivery:the case of the department of Social Development in the Eastern Cape focused on Ingquza Municipality in O.R.Tambo District of the Eastern Cape.The public administration has positioned financial management and human resources as critical elements for effective and efficient system. The study has identified that the omission of public participation and development communication as a gap that need to be optimally utilized to avoid communication gap that leads to unnecessary service delivery protests. The study position communication as strategic and management function of each and every manager. The importance of Public Participation is that it could help to ensure that the citizens take ownership of processes as an important democratic principle.The imbizo’s as public participation tool and effective communication platform has been proven to be effective. The strengthening of development communication in the department to empower communities through development communication cadres and information dissemination is paramount important. Furthermore this will make sure that there is a continuous feedback on quality assurance programme in implementing political pronouncements that are made during imbizo’s.
- Full Text:
- Date Issued: 2013
- Authors: Maswana, Gcobani
- Date: 2013
- Subjects: Political participation -- South Africa -- Eastern Cape , Human services -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape , Civil service -- South Africa -- Eastern Cape , Municipal services -- South Africa -- Eastern Cape , Human capital -- South Africa -- Eastern Cape , Sustainable development -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11652 , http://hdl.handle.net/10353/d1006979 , Political participation -- South Africa -- Eastern Cape , Human services -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape , Civil service -- South Africa -- Eastern Cape , Municipal services -- South Africa -- Eastern Cape , Human capital -- South Africa -- Eastern Cape , Sustainable development -- South Africa -- Eastern Cape
- Description: Public Participation is a critical facet of development communication. The Republic of South Africa (RSA) Constitution 1996 promotes a set of values of good governance setting a framework for the public participation, and democratization of the public sector through instruments such as developmental communication in order to impact better service delivery. Public participation is an effective communication platform of a new democratic South Africa, as such, public participation forms part of the Constitution of the RSA Act (108 of 1996). To necessitate good governance, it is very imperative that the citizenry, being voters to take an active role in the affairs of governance. The credibility, legitimacy, acceptability, support for governance structures and sustainability of any government is dependable mostly on how citizens are participating in the affairs of government.The research topic being-assessing the effect of Public Participation and Development Communications on service delivery:the case of the department of Social Development in the Eastern Cape focused on Ingquza Municipality in O.R.Tambo District of the Eastern Cape.The public administration has positioned financial management and human resources as critical elements for effective and efficient system. The study has identified that the omission of public participation and development communication as a gap that need to be optimally utilized to avoid communication gap that leads to unnecessary service delivery protests. The study position communication as strategic and management function of each and every manager. The importance of Public Participation is that it could help to ensure that the citizens take ownership of processes as an important democratic principle.The imbizo’s as public participation tool and effective communication platform has been proven to be effective. The strengthening of development communication in the department to empower communities through development communication cadres and information dissemination is paramount important. Furthermore this will make sure that there is a continuous feedback on quality assurance programme in implementing political pronouncements that are made during imbizo’s.
- Full Text:
- Date Issued: 2013
Assessing the impact of class antagonism on administration of land redistribution in the Eastern Cape Amatole district (2004-2009)
- Authors: Njoli, P V
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/1064 , vital:26522
- Description: The research is to investigate the equality and equity case with regards to land redistribution in the Amathole District of Eastern Cape. This research is based on the administration of land redistribution and reality that the majority of the poor and landless people reside in the rural areas. Therefore the land question is a focal point to which the main question of the research, assessing the impact of class antagonism on the administration of land redistribution, will be directed to. This research is mainly about the pursuit of policies that relate to redistribution of land, particularly the farms from the rich White farmers to the previously disadvantaged emerging rural Black farmers. Thus the land reform is viewed as one strategy to alleviate the crushing poverty situation in South Africa, particularly in the rural areas of Amathole District.The research is to investigate the administrative policies with regards to land redistribution and also check and confirm how the race and class intertwining affects the implementation of these administrative policies. Since S.A is a class society, the research has to actually investigate the impact of class antagonism on the process of redistribution. This is due to the conviction that the officials of the departments of state, in anywhere, are out in search of wealth hence the fraud and corruption. In S.A., land reform also has an ethical and political-economic dimension. It seeks to favour A over B. This research, therefore, intends to investigate whether the administrative policies of land redistribution are manipulated on the basis of race and class.
- Full Text:
- Date Issued: 2013
- Authors: Njoli, P V
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/1064 , vital:26522
- Description: The research is to investigate the equality and equity case with regards to land redistribution in the Amathole District of Eastern Cape. This research is based on the administration of land redistribution and reality that the majority of the poor and landless people reside in the rural areas. Therefore the land question is a focal point to which the main question of the research, assessing the impact of class antagonism on the administration of land redistribution, will be directed to. This research is mainly about the pursuit of policies that relate to redistribution of land, particularly the farms from the rich White farmers to the previously disadvantaged emerging rural Black farmers. Thus the land reform is viewed as one strategy to alleviate the crushing poverty situation in South Africa, particularly in the rural areas of Amathole District.The research is to investigate the administrative policies with regards to land redistribution and also check and confirm how the race and class intertwining affects the implementation of these administrative policies. Since S.A is a class society, the research has to actually investigate the impact of class antagonism on the process of redistribution. This is due to the conviction that the officials of the departments of state, in anywhere, are out in search of wealth hence the fraud and corruption. In S.A., land reform also has an ethical and political-economic dimension. It seeks to favour A over B. This research, therefore, intends to investigate whether the administrative policies of land redistribution are manipulated on the basis of race and class.
- Full Text:
- Date Issued: 2013
Assessing the impact of shifting traditional leadership roles on local government in service delivery: a case study of the Bor County, Jonglei State, South Sudan
- Authors: Bior, Ajang Duot
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11694 , http://hdl.handle.net/10353/d1015046
- Description: The local level of government plays a pivotal role in the delivering of service in Bor county of Jonglei State in South Sudan. As the world‟s newest nation attained independence in July 2011, the republic of South Sudan face a huge mountain to climb in terms of service delivery for socio – economic transformation. A country which has ransacked by civil wars and economic exclusion of its people in the past, South Sudan needs to pool resources together for the sustainable betterment of its citizens. Service is solely dependent on leadership and effective and efficient service rendering, requires a people – centred, accountable and professional leadership. Traditional leaders have played a key role in the welfare of their subjects in South Sudan beginning long back, they have led, counselled, mediated disputes, allocated and managed land as well as preservation of customs and cultures. The study sought to assess shifting roles of traditional leaders in local government services delivery. It comprises of six chapters which are chronologically arranged. The main objectives of the study were to establish role which were played by Bor traditional leadership to promote service delivery at the local government level before independence, after independence, the extent to which the roles shifted, challenges they face currently and ways of solving them. The research question which guided the sought to find the answers to what roles traditional leaders played before and after independence, the shifting of roles, challenges and ways of addressing them. The paradigm used in the study is the qualitative research approach where empirical data was collected from a representative sample of 9 respondents. Data was collected using the non-random sampling techniques of purposely sampling. The researcher observed strict ethical guideline which includes informed consent, privacy and confidentiality. The study found out that traditional leaders played various roles under various governments. There were shifts in traditional leadership roles leaders can play and did not completely divert the roles leaders can play in service delivery. The study further established that Bor traditional leaders were willing service at the local government level but that they faced challenges particularly that of insecurity and war – related problems. The study therefore, recommended that government should pay attention to security in Bor County and the county at large. It was also recommended that government should train traditional leadership roles such as those applied in Ghana, Uganda, South Africa and Zimbabwe. Despite the said shift in roles, traditional leaders remain a key asset to the development of South Sudan.
- Full Text:
- Date Issued: 2013
- Authors: Bior, Ajang Duot
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11694 , http://hdl.handle.net/10353/d1015046
- Description: The local level of government plays a pivotal role in the delivering of service in Bor county of Jonglei State in South Sudan. As the world‟s newest nation attained independence in July 2011, the republic of South Sudan face a huge mountain to climb in terms of service delivery for socio – economic transformation. A country which has ransacked by civil wars and economic exclusion of its people in the past, South Sudan needs to pool resources together for the sustainable betterment of its citizens. Service is solely dependent on leadership and effective and efficient service rendering, requires a people – centred, accountable and professional leadership. Traditional leaders have played a key role in the welfare of their subjects in South Sudan beginning long back, they have led, counselled, mediated disputes, allocated and managed land as well as preservation of customs and cultures. The study sought to assess shifting roles of traditional leaders in local government services delivery. It comprises of six chapters which are chronologically arranged. The main objectives of the study were to establish role which were played by Bor traditional leadership to promote service delivery at the local government level before independence, after independence, the extent to which the roles shifted, challenges they face currently and ways of solving them. The research question which guided the sought to find the answers to what roles traditional leaders played before and after independence, the shifting of roles, challenges and ways of addressing them. The paradigm used in the study is the qualitative research approach where empirical data was collected from a representative sample of 9 respondents. Data was collected using the non-random sampling techniques of purposely sampling. The researcher observed strict ethical guideline which includes informed consent, privacy and confidentiality. The study found out that traditional leaders played various roles under various governments. There were shifts in traditional leadership roles leaders can play and did not completely divert the roles leaders can play in service delivery. The study further established that Bor traditional leaders were willing service at the local government level but that they faced challenges particularly that of insecurity and war – related problems. The study therefore, recommended that government should pay attention to security in Bor County and the county at large. It was also recommended that government should train traditional leadership roles such as those applied in Ghana, Uganda, South Africa and Zimbabwe. Despite the said shift in roles, traditional leaders remain a key asset to the development of South Sudan.
- Full Text:
- Date Issued: 2013
Assessing the implementation of gender equity policies in education in Bor County, South Sudan
- Authors: Duot, Kulang Mayen Kulang
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11698 , http://hdl.handle.net/10353/d1015134
- Description: Education is a fundamental human right, a vital resource in overcoming poverty and inequality globally. All children have the right to quality basic education, the bedrock for a productive life. But key to this success is ensuring that girls, as well as boys, have full, equal access to a good quality education system, which gives them knowledge and skills (Fast-tracking, 2011:2). This research study explores the main challenges in the implementation of policies on gender equity in the education in Bor County in South Sudan. An exploratory research design was applied to explain to what extent policies on gender equity in the education system in Bor County, has been achieved and implemented. Quantitative and qualitative research methodologies were applied through questionnaire administration and focus group discussion interviews. Of the sampled respondents about ninety percent (90%) of the respondents were males, while only ten percent (10%) were females, seventy-three percent (73%) were in the middle aged group of 26-45 years. Forty-six percent (46%) had secondary level of education, while about fifty-four (54%) had a tertiary level education. About eighty-four percent (84%) of the respondents reported the existence of policies on gender equity in the education system in Bor County. Ninety-eight percent, (98%) of the respondents were of the perceptions that it was critically important that policies on gender equity in the education system in Bor County be effectively implemented. About seventy-four percent (74%) of them reported that the institutions responsible for formulating or contributing to policy making include among others: the Ministry of Education, Science and Technology National government and Jonglei State Ministry of Education, National and State Parliaments, Ministry of Gender, Child and Social Welfare, Jonglei state and South Sudan transitional Constitutions, with the support from United Nations agencies such as World Food Programme (WFP) and UNICEF, IOM and UNMIISS, also other NGOs for example, Hold the Child, CRS, Save the Children Sweden, JAM and fifty-six percent (56%) reported that these policies did not address the gender equity in education system in Bor County. Respondents pointed to some of the challenges related to implementation of policies on gender equity in the education in Bor County. These challenges entail: lack of financial support to implement gender policies in education, rigid communal traditions and customs, long distance of schools from homes which impact on girls accessing education, illiteracy among the communities which makes them resist enrolling girls in schools, early and forced marriages by the parents, lack of clear gender equity policies in the state Ministry of Education in Jonglei state and Bor County Department of Education, parents who regard their daughters as sources of wealth through marriages, lack of commitment and dedication from the concerned authorities on the implementation of gender policies in education and lack of sensitisation of the community on gender policies in education by the County department of education. The study findings also suggest lack of monitoring and evaluation during the implementation of gender policies in education. Further to this, domestic chores by the girl child as well as poor road network to facilitate movement from one point to another to sensitise people on gender policies in education impede efforts to implement gender equity policies in education. Furthermore some parents regarded schools as places for unlimited freedom for girls. The findings of this study indicated that policies on gender equity in education system in Bor County were formulated and not implemented. The stakeholders in implementing these policies were experiencing challenges that hampered their individual initiative to implement the policies. This was as a result of many factors that have affected the efforts and the roles of stakeholders involving in the implementation of gender equity policies in education in Bor County in South Sudan.
- Full Text:
- Date Issued: 2013
- Authors: Duot, Kulang Mayen Kulang
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11698 , http://hdl.handle.net/10353/d1015134
- Description: Education is a fundamental human right, a vital resource in overcoming poverty and inequality globally. All children have the right to quality basic education, the bedrock for a productive life. But key to this success is ensuring that girls, as well as boys, have full, equal access to a good quality education system, which gives them knowledge and skills (Fast-tracking, 2011:2). This research study explores the main challenges in the implementation of policies on gender equity in the education in Bor County in South Sudan. An exploratory research design was applied to explain to what extent policies on gender equity in the education system in Bor County, has been achieved and implemented. Quantitative and qualitative research methodologies were applied through questionnaire administration and focus group discussion interviews. Of the sampled respondents about ninety percent (90%) of the respondents were males, while only ten percent (10%) were females, seventy-three percent (73%) were in the middle aged group of 26-45 years. Forty-six percent (46%) had secondary level of education, while about fifty-four (54%) had a tertiary level education. About eighty-four percent (84%) of the respondents reported the existence of policies on gender equity in the education system in Bor County. Ninety-eight percent, (98%) of the respondents were of the perceptions that it was critically important that policies on gender equity in the education system in Bor County be effectively implemented. About seventy-four percent (74%) of them reported that the institutions responsible for formulating or contributing to policy making include among others: the Ministry of Education, Science and Technology National government and Jonglei State Ministry of Education, National and State Parliaments, Ministry of Gender, Child and Social Welfare, Jonglei state and South Sudan transitional Constitutions, with the support from United Nations agencies such as World Food Programme (WFP) and UNICEF, IOM and UNMIISS, also other NGOs for example, Hold the Child, CRS, Save the Children Sweden, JAM and fifty-six percent (56%) reported that these policies did not address the gender equity in education system in Bor County. Respondents pointed to some of the challenges related to implementation of policies on gender equity in the education in Bor County. These challenges entail: lack of financial support to implement gender policies in education, rigid communal traditions and customs, long distance of schools from homes which impact on girls accessing education, illiteracy among the communities which makes them resist enrolling girls in schools, early and forced marriages by the parents, lack of clear gender equity policies in the state Ministry of Education in Jonglei state and Bor County Department of Education, parents who regard their daughters as sources of wealth through marriages, lack of commitment and dedication from the concerned authorities on the implementation of gender policies in education and lack of sensitisation of the community on gender policies in education by the County department of education. The study findings also suggest lack of monitoring and evaluation during the implementation of gender policies in education. Further to this, domestic chores by the girl child as well as poor road network to facilitate movement from one point to another to sensitise people on gender policies in education impede efforts to implement gender equity policies in education. Furthermore some parents regarded schools as places for unlimited freedom for girls. The findings of this study indicated that policies on gender equity in education system in Bor County were formulated and not implemented. The stakeholders in implementing these policies were experiencing challenges that hampered their individual initiative to implement the policies. This was as a result of many factors that have affected the efforts and the roles of stakeholders involving in the implementation of gender equity policies in education in Bor County in South Sudan.
- Full Text:
- Date Issued: 2013
Assessing the skills development challenges facing the Department of Health in the Eastern Cape and its impact on the delivery of quality services: a case of Victoria Hospital in Amathole District
- Authors: Matsila, Thomas Sipho
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11711 , http://hdl.handle.net/10353/d1015242
- Description: Post- Apartheid South Africa has seen the emergence of an unskilled workforce, which has resulted in many challenges in service delivery especially in the public sector. To ensure that the problem of shortage of skills is addressed the government came up with policy strategies that were aimed at ensuring that the workers are equipped with the right skills within the work and in different institutions. The government came up with different policy frameworks that supported skills development of the South African Workforce. The current study of challenges facing Skills Development at Victoria Hospital has shown that the health sector in South Africa is stills fraught with shortage of skilled manpower although there are policy provisions that promote and encourage training and development of the employees. The findings from the study have indicated that at Victoria Hospital there is an ageing workforce and that the employees are not knowledgeable of skills development programmes that are taking place. The findings of the study also indicated that perceived organizational support, demographic factors, political and legislative policy frameworks are important factors to consider in ensuring the success of skills development or training programmes within the health system in South Africa. The broad aim of the study was to investigate challenges facing Skills Development within Department of Health at Victoria Hospital in the Eastern Cape Province. The study was quantitative in nature and data was collected through survey based Likert questionnaires. Deductive logic was utilized in this study based on the premises of the Social Exchange Theory and the Equity theory.
- Full Text:
- Date Issued: 2013
- Authors: Matsila, Thomas Sipho
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11711 , http://hdl.handle.net/10353/d1015242
- Description: Post- Apartheid South Africa has seen the emergence of an unskilled workforce, which has resulted in many challenges in service delivery especially in the public sector. To ensure that the problem of shortage of skills is addressed the government came up with policy strategies that were aimed at ensuring that the workers are equipped with the right skills within the work and in different institutions. The government came up with different policy frameworks that supported skills development of the South African Workforce. The current study of challenges facing Skills Development at Victoria Hospital has shown that the health sector in South Africa is stills fraught with shortage of skilled manpower although there are policy provisions that promote and encourage training and development of the employees. The findings from the study have indicated that at Victoria Hospital there is an ageing workforce and that the employees are not knowledgeable of skills development programmes that are taking place. The findings of the study also indicated that perceived organizational support, demographic factors, political and legislative policy frameworks are important factors to consider in ensuring the success of skills development or training programmes within the health system in South Africa. The broad aim of the study was to investigate challenges facing Skills Development within Department of Health at Victoria Hospital in the Eastern Cape Province. The study was quantitative in nature and data was collected through survey based Likert questionnaires. Deductive logic was utilized in this study based on the premises of the Social Exchange Theory and the Equity theory.
- Full Text:
- Date Issued: 2013
Assessment of the impact of the Mdantsane Urban Renewal Programme on the lives and livelihoods of beneficiaries (2001-2011): the case of the Eastern Cape Buffalo City Metropolitan Municipality
- Authors: Mhlekude, Ntombizabantu
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11691 , http://hdl.handle.net/10353/d1014676
- Description: This study is centred on the Mdantsane Urban Renewal Programme (MURP) and how it has been implemented in the Buffalo City Metropolitan Municipality (BCMM) since inception. The inquiry covers the ten years (20012011) during which the Urban Renewal Programme (URP) was piloted in South Africa. This research evaluates the impact of the MURP on the lives and the livelihoods of beneficiaries (Mdantsane residents). Their perceptions and experiences are thus fundamental to determine the extent to which their lives have been affected through the implementation of the MURP. The areas explored through this research are social, economic, physical and community wellbeing of the Mdantsane residents. The study reviews the opinions and views of the various stakeholders and beneficiaries affected by the MURP and based on these, draws some conclusions and provides recommendations on what could possibly be done by the gBCMM in its implementation of the MURP.
- Full Text:
- Date Issued: 2013
- Authors: Mhlekude, Ntombizabantu
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11691 , http://hdl.handle.net/10353/d1014676
- Description: This study is centred on the Mdantsane Urban Renewal Programme (MURP) and how it has been implemented in the Buffalo City Metropolitan Municipality (BCMM) since inception. The inquiry covers the ten years (20012011) during which the Urban Renewal Programme (URP) was piloted in South Africa. This research evaluates the impact of the MURP on the lives and the livelihoods of beneficiaries (Mdantsane residents). Their perceptions and experiences are thus fundamental to determine the extent to which their lives have been affected through the implementation of the MURP. The areas explored through this research are social, economic, physical and community wellbeing of the Mdantsane residents. The study reviews the opinions and views of the various stakeholders and beneficiaries affected by the MURP and based on these, draws some conclusions and provides recommendations on what could possibly be done by the gBCMM in its implementation of the MURP.
- Full Text:
- Date Issued: 2013
Central Bank policy and the exchange rate under an inflation targeting regime: a case dtudy of South Africa
- Authors: Gonzo, Prosper
- Date: 2013
- Subjects: Foreign exchange rates -- Government policy -- South Africa , Inflation (Finance) -- South Africa , Monetary policy -- South Africa , Banks and banking, Central -- South Africa , South Africa -- Economic conditions , Banking industry -- Finance -- South Africa
- Language: English
- Type: Thesis , Masters , M Com
- Identifier: vital:11476 , http://hdl.handle.net/10353/d1015043 , Foreign exchange rates -- Government policy -- South Africa , Inflation (Finance) -- South Africa , Monetary policy -- South Africa , Banks and banking, Central -- South Africa , South Africa -- Economic conditions , Banking industry -- Finance -- South Africa
- Description: This work examined the optimality of the inclusion of the exchange rate in the reaction function of the Central Bank in an inflation targeting framework. The study attempts to answer the question whether the exchange rate should have an independent role in an open economy Taylor-type rule. To this end, a Taylor-type rule is incorporating the exchange rate is estimated by the cointegration and vector error correction modeling (VECM) using quarterly data for the period of 1995 to 2009. The empirical studies point out the importance of the exchange rates in explaining and forecasting the behaviour of the South African Reserve Bank monetary policy control variable.
- Full Text:
- Date Issued: 2013
- Authors: Gonzo, Prosper
- Date: 2013
- Subjects: Foreign exchange rates -- Government policy -- South Africa , Inflation (Finance) -- South Africa , Monetary policy -- South Africa , Banks and banking, Central -- South Africa , South Africa -- Economic conditions , Banking industry -- Finance -- South Africa
- Language: English
- Type: Thesis , Masters , M Com
- Identifier: vital:11476 , http://hdl.handle.net/10353/d1015043 , Foreign exchange rates -- Government policy -- South Africa , Inflation (Finance) -- South Africa , Monetary policy -- South Africa , Banks and banking, Central -- South Africa , South Africa -- Economic conditions , Banking industry -- Finance -- South Africa
- Description: This work examined the optimality of the inclusion of the exchange rate in the reaction function of the Central Bank in an inflation targeting framework. The study attempts to answer the question whether the exchange rate should have an independent role in an open economy Taylor-type rule. To this end, a Taylor-type rule is incorporating the exchange rate is estimated by the cointegration and vector error correction modeling (VECM) using quarterly data for the period of 1995 to 2009. The empirical studies point out the importance of the exchange rates in explaining and forecasting the behaviour of the South African Reserve Bank monetary policy control variable.
- Full Text:
- Date Issued: 2013
Challenges for rural tourism development in Zimbabwe: a case of the Great Zimbabwe Masvingo area
- Authors: Musasa, Gabriel
- Date: 2013
- Language: English
- Type: Thesis , Masters , M Soc Sc (Dev)
- Identifier: vital:11442 , http://hdl.handle.net/10353/d1007317
- Description: The main focus of this study is the challenges of rural tourism development in Zimbabwe. The study identified that there is a lack of sustainable interventions in the development of rural tourism which is catalyzed by the absence of rural tourism promotion strategy to support the sustenance of livelihoods through socio-economic transformation. Meaningful socio economic transformation in the African rural areas through tourism remains a major development challenge. Development initiatives through different forms of tourism in the rural communities, has to a less magnitude benefited the rural communities and have negatively impacted the socio–economic environment. A qualitative research methodology and case study design was employed in order to have a deeper understanding of the experiences of the society around this project. Face to face interviews and focus group discussions guides were used to collect primary data. Purposive and convenience sampling techniques was employed to select respondents. Data was analysed using the transformative theory and sustainable livelihoods theory and was organized into categories and themes. The study established that the absence of a strategy is caused by political instability, community conflict, lack of finance, marketing, poor communication, and limited knowledge of tourism. All the aforementioned reasons complement each other and poise a challenge to the sustainability of rural tourism development. For Zimbabwe to effectively transform its economy through tourism, the government needs to plan the process, formulate and implement relevant economic and social development strategies and policies. Although this dissertation is a case study of sustainable rural tourism in Zimbabwe, it can be used to appreciate the role of tourism in bringing about socio-economic transformation and sustaining livelihoods in developing countries.
- Full Text:
- Date Issued: 2013
- Authors: Musasa, Gabriel
- Date: 2013
- Language: English
- Type: Thesis , Masters , M Soc Sc (Dev)
- Identifier: vital:11442 , http://hdl.handle.net/10353/d1007317
- Description: The main focus of this study is the challenges of rural tourism development in Zimbabwe. The study identified that there is a lack of sustainable interventions in the development of rural tourism which is catalyzed by the absence of rural tourism promotion strategy to support the sustenance of livelihoods through socio-economic transformation. Meaningful socio economic transformation in the African rural areas through tourism remains a major development challenge. Development initiatives through different forms of tourism in the rural communities, has to a less magnitude benefited the rural communities and have negatively impacted the socio–economic environment. A qualitative research methodology and case study design was employed in order to have a deeper understanding of the experiences of the society around this project. Face to face interviews and focus group discussions guides were used to collect primary data. Purposive and convenience sampling techniques was employed to select respondents. Data was analysed using the transformative theory and sustainable livelihoods theory and was organized into categories and themes. The study established that the absence of a strategy is caused by political instability, community conflict, lack of finance, marketing, poor communication, and limited knowledge of tourism. All the aforementioned reasons complement each other and poise a challenge to the sustainability of rural tourism development. For Zimbabwe to effectively transform its economy through tourism, the government needs to plan the process, formulate and implement relevant economic and social development strategies and policies. Although this dissertation is a case study of sustainable rural tourism in Zimbabwe, it can be used to appreciate the role of tourism in bringing about socio-economic transformation and sustaining livelihoods in developing countries.
- Full Text:
- Date Issued: 2013
Determinants of household savings in South Africa: an econometric approach
- Authors: Chipote, Precious
- Date: 2013
- Language: English
- Type: Thesis , Masters , M Com
- Identifier: vital:11479 , http://hdl.handle.net/10353/d1015281
- Description: Savings play a crucial role in promoting economic growth through their effect on investments. In addition, savings cushion the economy against fluctuating international capital flows. In periods of low or fluctuating capital, domestic savings are essential to finance high levels of capital formation thereby leading to increased productivity and sustainable economic growth. In South Africa saving levels have been declining, particularly household savings. This has been a major cause of concern as low savings hinder economic growth. In light of this, the study explored the determinants of household savings in South Africa over the period 1990 to 2011 using quarterly data. Based on the review of the theoretical and empirical literature, particular attention was paid to the effects of age dependency ratio, the level of household income, inflation and real interest rate on household savings. Apart from informal graphical test, the study employed the Augmented Dickey-Fuller and Phillips Perron unit root tests to test for stationarity in the time series. To identify the long-run and short-run dynamics among the variables, the study used the Johansen co-integration and the Error Correction Mechanism. Results of the study indicated that age dependency ratio, inflation and real interest rate have a positive impact on household savings whilst income has a negative long run relationship with household savings. In addition, the findings revealed that income, inflation and real interest rate play a major role in determining household savings whereas age dependency ratio is insignificant. The study recommends that the government should employ a countercyclical fiscal policy to avoid the development of excessive current account deficits during periods of more rapid economic growth, rising investment and falling saving.
- Full Text:
- Date Issued: 2013
- Authors: Chipote, Precious
- Date: 2013
- Language: English
- Type: Thesis , Masters , M Com
- Identifier: vital:11479 , http://hdl.handle.net/10353/d1015281
- Description: Savings play a crucial role in promoting economic growth through their effect on investments. In addition, savings cushion the economy against fluctuating international capital flows. In periods of low or fluctuating capital, domestic savings are essential to finance high levels of capital formation thereby leading to increased productivity and sustainable economic growth. In South Africa saving levels have been declining, particularly household savings. This has been a major cause of concern as low savings hinder economic growth. In light of this, the study explored the determinants of household savings in South Africa over the period 1990 to 2011 using quarterly data. Based on the review of the theoretical and empirical literature, particular attention was paid to the effects of age dependency ratio, the level of household income, inflation and real interest rate on household savings. Apart from informal graphical test, the study employed the Augmented Dickey-Fuller and Phillips Perron unit root tests to test for stationarity in the time series. To identify the long-run and short-run dynamics among the variables, the study used the Johansen co-integration and the Error Correction Mechanism. Results of the study indicated that age dependency ratio, inflation and real interest rate have a positive impact on household savings whilst income has a negative long run relationship with household savings. In addition, the findings revealed that income, inflation and real interest rate play a major role in determining household savings whereas age dependency ratio is insignificant. The study recommends that the government should employ a countercyclical fiscal policy to avoid the development of excessive current account deficits during periods of more rapid economic growth, rising investment and falling saving.
- Full Text:
- Date Issued: 2013
Dynamic linkages between monetary policy and the stock market: the case of South Africa
- Authors: Mabitle, Mope
- Date: 2013
- Subjects: Johannesburg Stock Exchange , South African Reserve Bank , Monetary policy -- South Africa
- Language: English
- Type: Thesis , Masters , M Com
- Identifier: vital:11483 , http://hdl.handle.net/10353/d1015290 , Johannesburg Stock Exchange , South African Reserve Bank , Monetary policy -- South Africa
- Description: This study analyses the linkage between monetary policy and the stock market in South Africa using monthly data for the period from 2000 to 2010. It provides an overview of the Johannesburg Stock Exchange and the monetary regimes adopted by the South African Reserve Bank since the 1960s and the interrelation between the monetary variables and the stock market. It also provides a review of literature, both theoretical and empirical on the linkages between the two variables. Based on the review of literature, a Vector Autoregression [VAR] model was chosen as a method of analyzing the relationship between the two variables. The empirical results revealed that there is no long term relationship between the variables, however, in the short-run there is a dynamic relationship between monetary policy and the stock market in South Africa. This implies that innovations in the stock market affect the implementation of monetary policy and vice-versa. The study recommended that monetary authorities should pay attention to the fact that the stock market performance has a great impact on their decision making due to the fact it is greatly affected by repo rates.
- Full Text:
- Date Issued: 2013
- Authors: Mabitle, Mope
- Date: 2013
- Subjects: Johannesburg Stock Exchange , South African Reserve Bank , Monetary policy -- South Africa
- Language: English
- Type: Thesis , Masters , M Com
- Identifier: vital:11483 , http://hdl.handle.net/10353/d1015290 , Johannesburg Stock Exchange , South African Reserve Bank , Monetary policy -- South Africa
- Description: This study analyses the linkage between monetary policy and the stock market in South Africa using monthly data for the period from 2000 to 2010. It provides an overview of the Johannesburg Stock Exchange and the monetary regimes adopted by the South African Reserve Bank since the 1960s and the interrelation between the monetary variables and the stock market. It also provides a review of literature, both theoretical and empirical on the linkages between the two variables. Based on the review of literature, a Vector Autoregression [VAR] model was chosen as a method of analyzing the relationship between the two variables. The empirical results revealed that there is no long term relationship between the variables, however, in the short-run there is a dynamic relationship between monetary policy and the stock market in South Africa. This implies that innovations in the stock market affect the implementation of monetary policy and vice-versa. The study recommended that monetary authorities should pay attention to the fact that the stock market performance has a great impact on their decision making due to the fact it is greatly affected by repo rates.
- Full Text:
- Date Issued: 2013
Econometric analysis of labour demand in the South African textiles, clothing and footwear manufacturing sector: 1990-2012
- Authors: Chikwanha, Tafadzwa R
- Date: 2013
- Language: English
- Type: Thesis , Masters , M Com
- Identifier: vital:11498 , http://hdl.handle.net/10353/d1018551
- Description: South Africa in its quest for socio-economic improvement still faces the problem of persistent unemployment. Unemployment in South Africa is very intricate and therefore makes it a complex challenge to tackle for policy makers. Differing unemployment phenomena exist in different sectors of the economy. Some sectors are facing employment growth while others are declining. This study examines the possible major determinants of labour demand (employment) in the textiles, clothing and footwear manufacturing sector in South Africa. The study is based on semi-annual time series data from 1990 to 2012. The Johansen (1991) model is used to examine the trends. The model is an error correction model imposed upon a vector autoregressive model. The results obtained showed that wages and imports both have negative relationships with the demand for workers. Based on these two important results, policy recommendations were made. The study recommended the introduction of a sector-based wage subsidy. The wage structure in South Africa is a perpetually problematic factor of the labour market and therefore a significant determinant in the viability of business and investment. Secondly, the import structure on textiles, clothing and footwear is not clearly and thoroughly setup. A complete restructuring of import tariffs on the entire sector is suggested.
- Full Text:
- Date Issued: 2013
- Authors: Chikwanha, Tafadzwa R
- Date: 2013
- Language: English
- Type: Thesis , Masters , M Com
- Identifier: vital:11498 , http://hdl.handle.net/10353/d1018551
- Description: South Africa in its quest for socio-economic improvement still faces the problem of persistent unemployment. Unemployment in South Africa is very intricate and therefore makes it a complex challenge to tackle for policy makers. Differing unemployment phenomena exist in different sectors of the economy. Some sectors are facing employment growth while others are declining. This study examines the possible major determinants of labour demand (employment) in the textiles, clothing and footwear manufacturing sector in South Africa. The study is based on semi-annual time series data from 1990 to 2012. The Johansen (1991) model is used to examine the trends. The model is an error correction model imposed upon a vector autoregressive model. The results obtained showed that wages and imports both have negative relationships with the demand for workers. Based on these two important results, policy recommendations were made. The study recommended the introduction of a sector-based wage subsidy. The wage structure in South Africa is a perpetually problematic factor of the labour market and therefore a significant determinant in the viability of business and investment. Secondly, the import structure on textiles, clothing and footwear is not clearly and thoroughly setup. A complete restructuring of import tariffs on the entire sector is suggested.
- Full Text:
- Date Issued: 2013
Effects of exchange rate volatility on the stock market: a case study of South Africa
- Authors: Mlambo, Courage
- Date: 2013
- Subjects: Foreign exchange rates -- South Africa , Currency question -- South Africa , Free trade -- South Africa , Capital movements -- South Africa , Cointegration -- South Africa , Investments, Foreign , International trade , Stock exchanges -- South Africa , South Africa -- Economic policy
- Language: English
- Type: Thesis , Masters , M Com
- Identifier: vital:11468 , http://hdl.handle.net/10353/d1007125 , Foreign exchange rates -- South Africa , Currency question -- South Africa , Free trade -- South Africa , Capital movements -- South Africa , Cointegration -- South Africa , Investments, Foreign , International trade , Stock exchanges -- South Africa , South Africa -- Economic policy
- Description: This study assessed the effects of currency volatility on the Johannesburg Stock Exchange. An evaluation of literature on exchange rate volatility and stock markets was conducted resulting into specification of an empirical model.The Generalised Autoregressive Conditional Heteroskedascity (1.1) (GARCH) model was used in establishing the relationship between exchange rate volatility and stock market performance. The study employed monthly South African data for the period 2000 – 2010. The data frequency selected ensured an adequate number of observations. A very weak relationship between currency volatility and the stock market was confirmed. The research finding is supported by previous studies. Prime overdraft rate and total mining production were found to have a negative impact on Market capitalisation. Surprisingly, US interest rates were found to have a positive impact on Market capitalisation. This study recommended that, since the South African stock market is not really exposed to the negative effects of currency volatility, government can use exchange rate as a policy tool to attract foreign portfolio investment. The weak relationship between currency volatility and the stock market suggests that the JSE can be marketed as a safe market for foreign investors. However, investors, bankers and portfolio managers still need to be vigilant in regard to the spillovers from the foreign exchange rate into the stock market. Although there is a weak relationship between rand volatility and the stock market in South Africa, this does not necessarily mean that investors and portfolio managers need not monitor the developments between these two variables.
- Full Text:
- Date Issued: 2013
- Authors: Mlambo, Courage
- Date: 2013
- Subjects: Foreign exchange rates -- South Africa , Currency question -- South Africa , Free trade -- South Africa , Capital movements -- South Africa , Cointegration -- South Africa , Investments, Foreign , International trade , Stock exchanges -- South Africa , South Africa -- Economic policy
- Language: English
- Type: Thesis , Masters , M Com
- Identifier: vital:11468 , http://hdl.handle.net/10353/d1007125 , Foreign exchange rates -- South Africa , Currency question -- South Africa , Free trade -- South Africa , Capital movements -- South Africa , Cointegration -- South Africa , Investments, Foreign , International trade , Stock exchanges -- South Africa , South Africa -- Economic policy
- Description: This study assessed the effects of currency volatility on the Johannesburg Stock Exchange. An evaluation of literature on exchange rate volatility and stock markets was conducted resulting into specification of an empirical model.The Generalised Autoregressive Conditional Heteroskedascity (1.1) (GARCH) model was used in establishing the relationship between exchange rate volatility and stock market performance. The study employed monthly South African data for the period 2000 – 2010. The data frequency selected ensured an adequate number of observations. A very weak relationship between currency volatility and the stock market was confirmed. The research finding is supported by previous studies. Prime overdraft rate and total mining production were found to have a negative impact on Market capitalisation. Surprisingly, US interest rates were found to have a positive impact on Market capitalisation. This study recommended that, since the South African stock market is not really exposed to the negative effects of currency volatility, government can use exchange rate as a policy tool to attract foreign portfolio investment. The weak relationship between currency volatility and the stock market suggests that the JSE can be marketed as a safe market for foreign investors. However, investors, bankers and portfolio managers still need to be vigilant in regard to the spillovers from the foreign exchange rate into the stock market. Although there is a weak relationship between rand volatility and the stock market in South Africa, this does not necessarily mean that investors and portfolio managers need not monitor the developments between these two variables.
- Full Text:
- Date Issued: 2013
Effects of management and leadership styles of school managers on teaching and learning in Fort Beaufort basic education district Eastern Cape Province
- Authors: Zinto, Sinekhaya Homeboy
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11717 , http://hdl.handle.net/10353/d1016106
- Description: The aim of the study was to investigate the management and leadership styles of school managers and how it affects quality teaching and learning in Debe Nek schools at Fort Beaufort District. It was a mixed study that used both the qualitative and quantitative research methods. It adopted a correlation survey research design that helped in establishing the relationship of management and leadership styles and quality teaching and learning. In this regard, data for this study was collected on the independent variables, which was management and leadership styles, and that of the dependent variables, which was quality teaching and learning. The relationship between the two variables was investigated in order to determine the strength of the relationship that exists between them. The literature reviewed identify many factors affecting quality teaching and learning in schools. To achieve the aim of the study, the researcher administrated a number of questionnaires, conducted interviews and observed what is happening in schools during school visits. The findings of the assessment showed that there is relationship between management and leadership styles and quality teaching and learning. The researcher analysed democratic and autocratic management and leadership styles in relation to quality teaching and learning. The study established a positive relationship from the use of democratic management and leadership style and quality teaching and learning. The study also established that autocratic management and leadership style has a negative effect in quality teaching and learning in schools. The key recommendation of the study was the need for the programmes that must focus at development of management and leadership skills among school managers with the help from Districts in partnership with the Universities so as to help in the overall improvement of the schools.
- Full Text:
- Date Issued: 2013
- Authors: Zinto, Sinekhaya Homeboy
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11717 , http://hdl.handle.net/10353/d1016106
- Description: The aim of the study was to investigate the management and leadership styles of school managers and how it affects quality teaching and learning in Debe Nek schools at Fort Beaufort District. It was a mixed study that used both the qualitative and quantitative research methods. It adopted a correlation survey research design that helped in establishing the relationship of management and leadership styles and quality teaching and learning. In this regard, data for this study was collected on the independent variables, which was management and leadership styles, and that of the dependent variables, which was quality teaching and learning. The relationship between the two variables was investigated in order to determine the strength of the relationship that exists between them. The literature reviewed identify many factors affecting quality teaching and learning in schools. To achieve the aim of the study, the researcher administrated a number of questionnaires, conducted interviews and observed what is happening in schools during school visits. The findings of the assessment showed that there is relationship between management and leadership styles and quality teaching and learning. The researcher analysed democratic and autocratic management and leadership styles in relation to quality teaching and learning. The study established a positive relationship from the use of democratic management and leadership style and quality teaching and learning. The study also established that autocratic management and leadership style has a negative effect in quality teaching and learning in schools. The key recommendation of the study was the need for the programmes that must focus at development of management and leadership skills among school managers with the help from Districts in partnership with the Universities so as to help in the overall improvement of the schools.
- Full Text:
- Date Issued: 2013
Electricity generation, transmission and distribution policy: a comparative study of Nigeria (1960-2011) and South Africa (1960-2011)
- Authors: Okafor, Chukwuemeka
- Date: 2013
- Subjects: Electric power distribution -- Nigeria , Electric power distribution -- South Africa , Electric power consumption -- Nigeria , Electric power consumption -- South Africa , Electric power production -- Nigeria , Electric power production -- South Africa , Electric power transmission -- Nigeria , Electric power transmission -- South Africa , Electricity
- Language: English
- Type: Thesis , Doctoral , PhD (in Public Administration)
- Identifier: vital:11660 , http://hdl.handle.net/10353/d1007049 , Electric power distribution -- Nigeria , Electric power distribution -- South Africa , Electric power consumption -- Nigeria , Electric power consumption -- South Africa , Electric power production -- Nigeria , Electric power production -- South Africa , Electric power transmission -- Nigeria , Electric power transmission -- South Africa , Electricity
- Description: The electric power policies in Nigeria and South Africa are considered the governments’ intention to provide quality and affordable electricity to the people. A comparative study on the electric power policies focuses on the similarities and differences in the policy approaches, the policy issues that affect electrification, and the impact of the policy issues in achieving the goal of universal access to quality and affordable electricity power in both countries. The methodological approach allows for an in depth textual study on the electric power policy documents in both countries. In Nigeria, the government intends to address the massive demand-supply imbalance and achieve the goal of electrification through reforms that focus on private sector-led growth in the sub-sector. In South Africa, the identification of electrification as a public problem by the post apartheid government leads to an integrated policy framework that focuses on balancing economic concerns with social and environmental considerations. The study identifies electricity provision as a social welfare responsibility of the governments in both countries and examines the policy issues in the context of public welfare. In Nigeria, the policy issues are found to be self serving and not in line with sustainable public interest, given the socio-economic challenges. As a result they, exert less impact on achieving the goal of universal access to quality and affordable electricity in the country. In South Africa, good governance in the sub-sector has enabled the identification of policy issues in line with sustainable public interests of social equity, poverty alleviation and environmental sustainability; and government using public administration agencies to play a key role in service delivery. Recommendations of the study mainly derive from the South African experience on electrification, and are intended to offer some policy-lessons to Nigeria in the sub-sector. The study contributes to new knowledge in the discipline of public administration by opening up new vistas for a comparative analysis of electric power policy issues in both countries in the context of public welfare. Besides, a comparative study on electrification in Nigeria and South Africa from a policy angle contributes to the existing knowledge base in the discipline.
- Full Text:
- Date Issued: 2013
- Authors: Okafor, Chukwuemeka
- Date: 2013
- Subjects: Electric power distribution -- Nigeria , Electric power distribution -- South Africa , Electric power consumption -- Nigeria , Electric power consumption -- South Africa , Electric power production -- Nigeria , Electric power production -- South Africa , Electric power transmission -- Nigeria , Electric power transmission -- South Africa , Electricity
- Language: English
- Type: Thesis , Doctoral , PhD (in Public Administration)
- Identifier: vital:11660 , http://hdl.handle.net/10353/d1007049 , Electric power distribution -- Nigeria , Electric power distribution -- South Africa , Electric power consumption -- Nigeria , Electric power consumption -- South Africa , Electric power production -- Nigeria , Electric power production -- South Africa , Electric power transmission -- Nigeria , Electric power transmission -- South Africa , Electricity
- Description: The electric power policies in Nigeria and South Africa are considered the governments’ intention to provide quality and affordable electricity to the people. A comparative study on the electric power policies focuses on the similarities and differences in the policy approaches, the policy issues that affect electrification, and the impact of the policy issues in achieving the goal of universal access to quality and affordable electricity power in both countries. The methodological approach allows for an in depth textual study on the electric power policy documents in both countries. In Nigeria, the government intends to address the massive demand-supply imbalance and achieve the goal of electrification through reforms that focus on private sector-led growth in the sub-sector. In South Africa, the identification of electrification as a public problem by the post apartheid government leads to an integrated policy framework that focuses on balancing economic concerns with social and environmental considerations. The study identifies electricity provision as a social welfare responsibility of the governments in both countries and examines the policy issues in the context of public welfare. In Nigeria, the policy issues are found to be self serving and not in line with sustainable public interest, given the socio-economic challenges. As a result they, exert less impact on achieving the goal of universal access to quality and affordable electricity in the country. In South Africa, good governance in the sub-sector has enabled the identification of policy issues in line with sustainable public interests of social equity, poverty alleviation and environmental sustainability; and government using public administration agencies to play a key role in service delivery. Recommendations of the study mainly derive from the South African experience on electrification, and are intended to offer some policy-lessons to Nigeria in the sub-sector. The study contributes to new knowledge in the discipline of public administration by opening up new vistas for a comparative analysis of electric power policy issues in both countries in the context of public welfare. Besides, a comparative study on electrification in Nigeria and South Africa from a policy angle contributes to the existing knowledge base in the discipline.
- Full Text:
- Date Issued: 2013
Emotional intelligence as a moderator of the relations hip between participative leadership and psychological climate among the employees of an automotive dealer company in East London region
- Authors: Ramncwana, Ntombekhaya
- Date: 2013
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11561 , http://hdl.handle.net/10353/d1014671
- Description: This study investigates the role of emotional intelligence in participative leadership and psychological climate. The objective of the study was to examine whether emotional intelligence is related to participative leadership and psychological climate, and whether participative leaders generally possess some levels of emotional intelligence. Based on the literature review an instrument composed of four sections was used to find the levels of perceived participative leadership, psychological climate and emotional int elligence. For this purpose, data from employees of an automotive dealer company was used. The study found no significant correlations between the three variables. However, the study did find a significant negative correlation between participative leadership and psychological climate. In addition, the study showed that emotional intelligence is not related to either participative leadership or psychological climate. Based on the findings, recommendations and suggestions for future research and for auto motive dealer managers are presented.
- Full Text:
- Date Issued: 2013
- Authors: Ramncwana, Ntombekhaya
- Date: 2013
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11561 , http://hdl.handle.net/10353/d1014671
- Description: This study investigates the role of emotional intelligence in participative leadership and psychological climate. The objective of the study was to examine whether emotional intelligence is related to participative leadership and psychological climate, and whether participative leaders generally possess some levels of emotional intelligence. Based on the literature review an instrument composed of four sections was used to find the levels of perceived participative leadership, psychological climate and emotional int elligence. For this purpose, data from employees of an automotive dealer company was used. The study found no significant correlations between the three variables. However, the study did find a significant negative correlation between participative leadership and psychological climate. In addition, the study showed that emotional intelligence is not related to either participative leadership or psychological climate. Based on the findings, recommendations and suggestions for future research and for auto motive dealer managers are presented.
- Full Text:
- Date Issued: 2013
Ensuring high quality public safety data in participatory crowdsourcing used as a smart city initiative
- Authors: Bhana, Bhaveer
- Date: 2013
- Language: English
- Type: Thesis , Masters , MCom (Information Systems)
- Identifier: vital:11141 , http://hdl.handle.net/10353/d1014673
- Description: The increase in urbanisation is making the management of city resources a difficult task. Data collected through observations of the city surroundings can be used to improve decision-making in terms of manage city resources. However, the data collected must be of quality in order to ensure that effective and efficient decisions are made. This study is focused on improving emergency and non-emergency services (city resources) by using Participatory Crowdsourcing as a data collection method (collect public safety data) utilising voice technology in the form of an advanced IVR system known as the Spoken Web. The study illustrates how Participatory Crowdsourcing can be used as a Smart City initiative by illustrating what is required to contribute to the Smart City, and developing a roadmap in the form of a model to assist decision-making when selecting the optimal Crowdsourcing initiative. A Public Safety Data Quality criteria was also developed to assess and identify the problems affecting Data Quality. This study is guided by the Design Science methodology and utilises two driving theories: the characteristics of a Smart City, and Wang and Strong’s (1996) Data Quality Framework. Five Critical Success Factors were developed to ensure high quality public safety data is collected through Participatory Crowdsourcing utilising voice technologies. These Critical Success Factors include: Relevant Public Safety Data, Public Safety Reporting Instructions, Public Safety Data Interpretation and Presentation Format, Public Safety Data Integrity and Security, and Simple Participatory Crowdsourcing System Setup.
- Full Text:
- Date Issued: 2013
- Authors: Bhana, Bhaveer
- Date: 2013
- Language: English
- Type: Thesis , Masters , MCom (Information Systems)
- Identifier: vital:11141 , http://hdl.handle.net/10353/d1014673
- Description: The increase in urbanisation is making the management of city resources a difficult task. Data collected through observations of the city surroundings can be used to improve decision-making in terms of manage city resources. However, the data collected must be of quality in order to ensure that effective and efficient decisions are made. This study is focused on improving emergency and non-emergency services (city resources) by using Participatory Crowdsourcing as a data collection method (collect public safety data) utilising voice technology in the form of an advanced IVR system known as the Spoken Web. The study illustrates how Participatory Crowdsourcing can be used as a Smart City initiative by illustrating what is required to contribute to the Smart City, and developing a roadmap in the form of a model to assist decision-making when selecting the optimal Crowdsourcing initiative. A Public Safety Data Quality criteria was also developed to assess and identify the problems affecting Data Quality. This study is guided by the Design Science methodology and utilises two driving theories: the characteristics of a Smart City, and Wang and Strong’s (1996) Data Quality Framework. Five Critical Success Factors were developed to ensure high quality public safety data is collected through Participatory Crowdsourcing utilising voice technologies. These Critical Success Factors include: Relevant Public Safety Data, Public Safety Reporting Instructions, Public Safety Data Interpretation and Presentation Format, Public Safety Data Integrity and Security, and Simple Participatory Crowdsourcing System Setup.
- Full Text:
- Date Issued: 2013
Ethnic conflict in Nigeria: a challenge to inclusive social and political development
- Authors: Adetiba, Toyin Cotties
- Date: 2013
- Subjects: Genocide -- Nigeria , Ethnic conflict -- Nigeria , National characteristics, Nigerian , Citizenship -- Nigeria , Ethnicity -- Nigeria , Multiculturalism -- Nigeria , Economic development -- Nigeria , Nigeria -- Politics and government , Nationalism -- Nigeria , Nigeria -- Social conditions
- Language: English
- Type: Thesis , Doctoral , PhD (Social Science Dev)
- Identifier: vital:11432 , http://hdl.handle.net/10353/d1006955 , Genocide -- Nigeria , Ethnic conflict -- Nigeria , National characteristics, Nigerian , Citizenship -- Nigeria , Ethnicity -- Nigeria , Multiculturalism -- Nigeria , Economic development -- Nigeria , Nigeria -- Politics and government , Nationalism -- Nigeria , Nigeria -- Social conditions
- Description: The question of ethnicity has been one of the most topical subjects of study by social scientists. The controversies around this phenomenon seem to have been heated up by the high visibility of mobilized and politicized ethnic groups in most multi-ethnic states. Therefore, the extent to which ethnic nationalities are able to effectively manage the interplay of ethnic differences determines to what extent a multi-ethnic nation develops without crisis. Historically Nigeria has come a long way from multi-ethnic entity with political differences and background to the amalgamation of 1914 till the present structure of thirty-six states. Ethnicity, no doubt has contributed immensely to ethnic conflicts in Nigeria because of long standing revulsion or resentments towards ethnic groups different from one’s own or fear of domination which can as well lead ethnic groups to resort to violence as a means to protect and preserve the existing ethnic groups. Significantly ethnicity in Nigeria, is a product inequality among the various ethnic groups orchestrated by a long period of colonialism; a period which witnessed the ascendancy of three major ethnic groups to the socio-political domination of other ethnic groups and a period when the three major ethnic groups were used as a pedestal for the distribution of socio-political goods, resulting in the inability of other ethnic groups to access these socio-political goods. This situation has continued to impact negatively on the forces of national integration and cohesion in ethnically divided Nigeria. Considering the relationship between ethnicity and development; socio-political exclusion is not only ethically dangerous to development but also economically unproductive. It deprives groups and individuals of the opportunity for the necessary development that can be beneficial to the society. Thus, it is important to develop an integrative socio-political frame-work that explicitly recognizes the participatory role of every ethnic group in governance. Hence, there is a need for the adoption of inclusive governance to manage ethnicity in Nigeria. Notwithstanding, ethnic conflict still persists and an attempt will be made in this study to identify the reasons. Central to socio-political sustainability in Nigeria is a system that should recognize that differences are important to development and encompass notions of equality. Such a system should acknowledge the socio-political and economic power of every ethnic group and promote a system devoid of ethnocentric and exclusionary socio-political and economic policies.
- Full Text:
- Date Issued: 2013
- Authors: Adetiba, Toyin Cotties
- Date: 2013
- Subjects: Genocide -- Nigeria , Ethnic conflict -- Nigeria , National characteristics, Nigerian , Citizenship -- Nigeria , Ethnicity -- Nigeria , Multiculturalism -- Nigeria , Economic development -- Nigeria , Nigeria -- Politics and government , Nationalism -- Nigeria , Nigeria -- Social conditions
- Language: English
- Type: Thesis , Doctoral , PhD (Social Science Dev)
- Identifier: vital:11432 , http://hdl.handle.net/10353/d1006955 , Genocide -- Nigeria , Ethnic conflict -- Nigeria , National characteristics, Nigerian , Citizenship -- Nigeria , Ethnicity -- Nigeria , Multiculturalism -- Nigeria , Economic development -- Nigeria , Nigeria -- Politics and government , Nationalism -- Nigeria , Nigeria -- Social conditions
- Description: The question of ethnicity has been one of the most topical subjects of study by social scientists. The controversies around this phenomenon seem to have been heated up by the high visibility of mobilized and politicized ethnic groups in most multi-ethnic states. Therefore, the extent to which ethnic nationalities are able to effectively manage the interplay of ethnic differences determines to what extent a multi-ethnic nation develops without crisis. Historically Nigeria has come a long way from multi-ethnic entity with political differences and background to the amalgamation of 1914 till the present structure of thirty-six states. Ethnicity, no doubt has contributed immensely to ethnic conflicts in Nigeria because of long standing revulsion or resentments towards ethnic groups different from one’s own or fear of domination which can as well lead ethnic groups to resort to violence as a means to protect and preserve the existing ethnic groups. Significantly ethnicity in Nigeria, is a product inequality among the various ethnic groups orchestrated by a long period of colonialism; a period which witnessed the ascendancy of three major ethnic groups to the socio-political domination of other ethnic groups and a period when the three major ethnic groups were used as a pedestal for the distribution of socio-political goods, resulting in the inability of other ethnic groups to access these socio-political goods. This situation has continued to impact negatively on the forces of national integration and cohesion in ethnically divided Nigeria. Considering the relationship between ethnicity and development; socio-political exclusion is not only ethically dangerous to development but also economically unproductive. It deprives groups and individuals of the opportunity for the necessary development that can be beneficial to the society. Thus, it is important to develop an integrative socio-political frame-work that explicitly recognizes the participatory role of every ethnic group in governance. Hence, there is a need for the adoption of inclusive governance to manage ethnicity in Nigeria. Notwithstanding, ethnic conflict still persists and an attempt will be made in this study to identify the reasons. Central to socio-political sustainability in Nigeria is a system that should recognize that differences are important to development and encompass notions of equality. Such a system should acknowledge the socio-political and economic power of every ethnic group and promote a system devoid of ethnocentric and exclusionary socio-political and economic policies.
- Full Text:
- Date Issued: 2013
Evaluating integrated participatory planning in a decentralised governance system: the case of Yei River County, Southern Sudan
- Authors: Matata, Khamis Charles
- Date: 2013
- Subjects: Decentralization in government -- South Sudan , Intergovernmental cooperation -- South Sudan , Local government -- South Sudan , Political participation -- South Sudan , Human services -- South Sudan , Sustainable development -- South Sudan , Economic development -- South Sudan , South Sudan -- Politics and government
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11656 , http://hdl.handle.net/10353/d1006985 , Decentralization in government -- South Sudan , Intergovernmental cooperation -- South Sudan , Local government -- South Sudan , Political participation -- South Sudan , Human services -- South Sudan , Sustainable development -- South Sudan , Economic development -- South Sudan , South Sudan -- Politics and government
- Description: Local government is an important level of participatory democracy, where communities play an active role not only as the electorate, but also as end-users and consumers, and thereby holding their municipal councils accountable for their actions. Given the above statement, the interim Constitution of the Republic of South Sudan 2011, entrusts local government with the provision of services to communities in a sustainable manner. It also provides for the promotion of social and economic development and the promotion of a safe and healthy environment. This also entails the need for a commitment to service delivery hence, public representatives and public officials must take seriously their obligation to render services to the people that could be in the form of ensuring that refuse gets collected, electricity being supplied and other services rendered which better the general welfare of citizens. There are several definitions of public participation, but it can be defined as a process of empowering citizens by involving them in making decisions on all issues that concern them, which can be political, social or economic. The main aim of this study was to, investigate and identify the nature and extent of integrated participatory planning in Yei River County and the extent to which opportunities for public participation are accessible to the communities. The study sought to investigate: How different stakeholders in the community in Yei River County make use of public participation opportunities during the integrated participatory planning process? As such, the main objectives of the study were to; to assess the existing integrated participatory planning practices in Yei River County, to examine and evaluate how the existing integrated participatory planning practices influence service delivery in Yei River County and lastly to identify the barriers to effective integrated participatory planning in YRC and advance recommendations for improvement. Purposive and snowball sampling methods were used and data was collected from a sample of two hundred and twenty-six (226) public officials, comprising of Local Government officials, County councillors and members of the public. Results from the data collected using open and close-ended questionnaires, showed that public participation is very important in local government planning as it leads to incorporation of public suggestions and interests in the development strategies. The results further showed that public meetings and workshops were the only public participation mechanisms being used by Yei River County. The study therefore recommended among other things that, Yei River County should strengthen public participation in integrated participatory planning by providing adequate skilled human resources and establishing structures, as well as public participation mechanisms at the Payam and Boma levels. It was also recommended that the communities needed to utilise all available mechanisms of participation to ensure maximum participation during the integrated participatory planning processes.
- Full Text:
- Date Issued: 2013
- Authors: Matata, Khamis Charles
- Date: 2013
- Subjects: Decentralization in government -- South Sudan , Intergovernmental cooperation -- South Sudan , Local government -- South Sudan , Political participation -- South Sudan , Human services -- South Sudan , Sustainable development -- South Sudan , Economic development -- South Sudan , South Sudan -- Politics and government
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11656 , http://hdl.handle.net/10353/d1006985 , Decentralization in government -- South Sudan , Intergovernmental cooperation -- South Sudan , Local government -- South Sudan , Political participation -- South Sudan , Human services -- South Sudan , Sustainable development -- South Sudan , Economic development -- South Sudan , South Sudan -- Politics and government
- Description: Local government is an important level of participatory democracy, where communities play an active role not only as the electorate, but also as end-users and consumers, and thereby holding their municipal councils accountable for their actions. Given the above statement, the interim Constitution of the Republic of South Sudan 2011, entrusts local government with the provision of services to communities in a sustainable manner. It also provides for the promotion of social and economic development and the promotion of a safe and healthy environment. This also entails the need for a commitment to service delivery hence, public representatives and public officials must take seriously their obligation to render services to the people that could be in the form of ensuring that refuse gets collected, electricity being supplied and other services rendered which better the general welfare of citizens. There are several definitions of public participation, but it can be defined as a process of empowering citizens by involving them in making decisions on all issues that concern them, which can be political, social or economic. The main aim of this study was to, investigate and identify the nature and extent of integrated participatory planning in Yei River County and the extent to which opportunities for public participation are accessible to the communities. The study sought to investigate: How different stakeholders in the community in Yei River County make use of public participation opportunities during the integrated participatory planning process? As such, the main objectives of the study were to; to assess the existing integrated participatory planning practices in Yei River County, to examine and evaluate how the existing integrated participatory planning practices influence service delivery in Yei River County and lastly to identify the barriers to effective integrated participatory planning in YRC and advance recommendations for improvement. Purposive and snowball sampling methods were used and data was collected from a sample of two hundred and twenty-six (226) public officials, comprising of Local Government officials, County councillors and members of the public. Results from the data collected using open and close-ended questionnaires, showed that public participation is very important in local government planning as it leads to incorporation of public suggestions and interests in the development strategies. The results further showed that public meetings and workshops were the only public participation mechanisms being used by Yei River County. The study therefore recommended among other things that, Yei River County should strengthen public participation in integrated participatory planning by providing adequate skilled human resources and establishing structures, as well as public participation mechanisms at the Payam and Boma levels. It was also recommended that the communities needed to utilise all available mechanisms of participation to ensure maximum participation during the integrated participatory planning processes.
- Full Text:
- Date Issued: 2013
Evaluating the Efficacy of Poverty Eradication Strategies and Interventions: Department Of Human Settlement (King Sabata Dalindyebo Municipality, Eastern Cape)
- Authors: Sentiwe, Maxwell
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11715 , http://hdl.handle.net/10353/d1015269
- Description: Poverty in the Eastern Cape KSD Municipality remains widespread and deep due to South Africa’s Apartheid history, poverty is intergenerational and structural. The commitment by the South African government to poverty reduction has been expressed in recent years through various national, provincial and local policy interventions. As such since 1994 the South African government has introduced a large number of interventions to address poverty in its various manifestations, not least income poverty, human capital poverty, service poverty, asset poverty. Former president of South Africa, Mr Thabo Mbeki in 2004 said “Endemic and widespread poverty continues to disfigure the face of our country, it will always be impossible for us to say that we have fully restored the dignity of all our people as long as this situation persists, for this reason the struggle to eradicate poverty has been and will continue to be a cornerstone of the national effort to build the new South Africa”. The ANC led government has committed itself to meeting the Millennium Development Goals by 2015. These goals aim at addressing extreme poverty in its many dimensions, including income, poverty, hunger, disease, adequate shelter and exclusion, to promote gender equality, education, and environmental sustainability. South African government has sought to address poverty from many angles, like The Reconstruction and Development Programme Policy Framework of 1994 which seeks to address poverty through five key programmes namely, Meeting basic needs, Developing our human resources, Building the economy, Democratizing the state and society, and Implementing the RDP. (RDP 1994). Interventions have varied from child support and disability grants, housing, water and electricity. There has been little means of appreciating the overall magnitude or significance of these attempts. Despite what appears to be overall progress in the fight against poverty, it is also generally recognized that there remain pockets of enduring poverty that government is struggling to eradicate. In particular, there is evidence that those residing in deep rural areas have tended to see fewer improvements across the board, be they access to improved services or amenities. At this point in time it appears somewhat fluid, in the sense that different statements package the elements differently, sometimes omitting one and including something else and this is evidence of a lack of coherence in government’s anti-poverty strategies. The unjust state of rural areas in the Eastern Cape has remained unchanged since 1994. Political analyst, Dr Somadoda Fikeni said even with rural development being national government’s priority, there has been no massive shift of resources from urban cities to the rural. “The fixation is on urban development, leaving the rural to fend off diseases, unemployment and pathetic leaving conditions”. The Eastern Cape OR Tambo district’s poverty rate is higher than the provincial and national averages, with an estimated 1,183,517 people living in poverty, According to the community survey report conducted in 2207 has determined the housing backlog showing the OR Tambo as the largest area of need by 36% and the largest part is the KSD Municipality with an average growth rate of -1.67, number of people in poverty from year 2000 to 2010 and average growth rate of -2.42 of poverty rate. Eastern Cape government have undertaken a series of programmes to address poverty, however programmes implemented since 1994 have not yielded the desired impact in eradicating poverty.
- Full Text:
- Date Issued: 2013
- Authors: Sentiwe, Maxwell
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11715 , http://hdl.handle.net/10353/d1015269
- Description: Poverty in the Eastern Cape KSD Municipality remains widespread and deep due to South Africa’s Apartheid history, poverty is intergenerational and structural. The commitment by the South African government to poverty reduction has been expressed in recent years through various national, provincial and local policy interventions. As such since 1994 the South African government has introduced a large number of interventions to address poverty in its various manifestations, not least income poverty, human capital poverty, service poverty, asset poverty. Former president of South Africa, Mr Thabo Mbeki in 2004 said “Endemic and widespread poverty continues to disfigure the face of our country, it will always be impossible for us to say that we have fully restored the dignity of all our people as long as this situation persists, for this reason the struggle to eradicate poverty has been and will continue to be a cornerstone of the national effort to build the new South Africa”. The ANC led government has committed itself to meeting the Millennium Development Goals by 2015. These goals aim at addressing extreme poverty in its many dimensions, including income, poverty, hunger, disease, adequate shelter and exclusion, to promote gender equality, education, and environmental sustainability. South African government has sought to address poverty from many angles, like The Reconstruction and Development Programme Policy Framework of 1994 which seeks to address poverty through five key programmes namely, Meeting basic needs, Developing our human resources, Building the economy, Democratizing the state and society, and Implementing the RDP. (RDP 1994). Interventions have varied from child support and disability grants, housing, water and electricity. There has been little means of appreciating the overall magnitude or significance of these attempts. Despite what appears to be overall progress in the fight against poverty, it is also generally recognized that there remain pockets of enduring poverty that government is struggling to eradicate. In particular, there is evidence that those residing in deep rural areas have tended to see fewer improvements across the board, be they access to improved services or amenities. At this point in time it appears somewhat fluid, in the sense that different statements package the elements differently, sometimes omitting one and including something else and this is evidence of a lack of coherence in government’s anti-poverty strategies. The unjust state of rural areas in the Eastern Cape has remained unchanged since 1994. Political analyst, Dr Somadoda Fikeni said even with rural development being national government’s priority, there has been no massive shift of resources from urban cities to the rural. “The fixation is on urban development, leaving the rural to fend off diseases, unemployment and pathetic leaving conditions”. The Eastern Cape OR Tambo district’s poverty rate is higher than the provincial and national averages, with an estimated 1,183,517 people living in poverty, According to the community survey report conducted in 2207 has determined the housing backlog showing the OR Tambo as the largest area of need by 36% and the largest part is the KSD Municipality with an average growth rate of -1.67, number of people in poverty from year 2000 to 2010 and average growth rate of -2.42 of poverty rate. Eastern Cape government have undertaken a series of programmes to address poverty, however programmes implemented since 1994 have not yielded the desired impact in eradicating poverty.
- Full Text:
- Date Issued: 2013
Evaluating the need for an Employee Performance Management System in the Eastern Cape Buffalo City Metropolitan Municipality (2012)
- Authors: Mthembu, Bhekisisa Jacob
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11686 , http://hdl.handle.net/10353/d1013579
- Description: Local government is the most important sphere of government, given the fact that, it is the closest to the people. It always experiences the service delivery protest by the community residents it serves. This is often due to unfulfilled promises concerning the delivery of services. Often the annual performance results are also unsatisfactory as compared to the agreed upon service delivery agreements. National treasury as a distributor of funding to Municipalities often has to request the return of the unused funds at the end of the financial year period. This is the results of poor managing and planning for the resources at the disposal of the Municipalities. There has been a number of transformational processes over the past few years in the manner that municipalities are being managed and run on a day today basis. This research is focused on the system enhancement for Buffalo City Metropolitan Municipality which is situated in the Eastern Cape province of South Africa. Buffalo City Metropolitan Municipality, in particular, has in the 2011 Local government election acquired a metropolitan status, which requires another transformationprocess in the manner it is being managed. At the same time this automatically raises the bar on the service delivery mode and expectations by the communities. The Constitution of the Republic of South Africa, act 108 of 1996 states how Municipalities are to render services to the communities. And therefore pieces of egislation serves as a guide for the processes and systems in the municipalities at large. This research examined the need for an employee performance management system in the Buffalo City Metropolitan Municipality for the 2012 period. In the review of the literature, there was a number of analysis of issues such as organisation culture which plays an important role in the system implementation and success. And it became evident that, there can be no success of any system in an organisation without the thorough evaluation of the organisational culture. The data was sourced through close ended questionnaires which were distributed to 51 respondents that were identified. These were five Directors, five General Managers, 10 Programme Managers from across the institution, 30 staff members from across all directorates and one portfolio councillor from Corporate service directorate.Each respondent was given a period of one week to respond to the questionnaires. The research provides suggested solutions to the current problems in Municipalities in terms of employee performance management within the organisation. The recommendations provided are not conclusive as the circumstances cannot be the same from one municipality to the other. In order to ensure their sustainability within Local Government, there is need for an employee performance management system to evaluate the performance of all the employees. The research findings identified the leadership role in ensuring the introduction and successful implementation of the employee performance management system, in order to address the service delivery challenges faced by the municipalities.
- Full Text:
- Date Issued: 2013
- Authors: Mthembu, Bhekisisa Jacob
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11686 , http://hdl.handle.net/10353/d1013579
- Description: Local government is the most important sphere of government, given the fact that, it is the closest to the people. It always experiences the service delivery protest by the community residents it serves. This is often due to unfulfilled promises concerning the delivery of services. Often the annual performance results are also unsatisfactory as compared to the agreed upon service delivery agreements. National treasury as a distributor of funding to Municipalities often has to request the return of the unused funds at the end of the financial year period. This is the results of poor managing and planning for the resources at the disposal of the Municipalities. There has been a number of transformational processes over the past few years in the manner that municipalities are being managed and run on a day today basis. This research is focused on the system enhancement for Buffalo City Metropolitan Municipality which is situated in the Eastern Cape province of South Africa. Buffalo City Metropolitan Municipality, in particular, has in the 2011 Local government election acquired a metropolitan status, which requires another transformationprocess in the manner it is being managed. At the same time this automatically raises the bar on the service delivery mode and expectations by the communities. The Constitution of the Republic of South Africa, act 108 of 1996 states how Municipalities are to render services to the communities. And therefore pieces of egislation serves as a guide for the processes and systems in the municipalities at large. This research examined the need for an employee performance management system in the Buffalo City Metropolitan Municipality for the 2012 period. In the review of the literature, there was a number of analysis of issues such as organisation culture which plays an important role in the system implementation and success. And it became evident that, there can be no success of any system in an organisation without the thorough evaluation of the organisational culture. The data was sourced through close ended questionnaires which were distributed to 51 respondents that were identified. These were five Directors, five General Managers, 10 Programme Managers from across the institution, 30 staff members from across all directorates and one portfolio councillor from Corporate service directorate.Each respondent was given a period of one week to respond to the questionnaires. The research provides suggested solutions to the current problems in Municipalities in terms of employee performance management within the organisation. The recommendations provided are not conclusive as the circumstances cannot be the same from one municipality to the other. In order to ensure their sustainability within Local Government, there is need for an employee performance management system to evaluate the performance of all the employees. The research findings identified the leadership role in ensuring the introduction and successful implementation of the employee performance management system, in order to address the service delivery challenges faced by the municipalities.
- Full Text:
- Date Issued: 2013