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Small hospitality enterprises and the internet: an IT governance model for conducting business online

- Ngoqo, Bukelwa

Authors: Ngoqo, Bukelwa
Date: 2010
Subjects: Hospitality industry -- South Africa , Tourism -- South Africa , Organizational effectiveness -- South Africa , Electronic commerce , Internet , Risk management , Electronic data processing
Language: English
Type: Thesis , Masters , MCom (Information Systems)
Identifier: vital:11133 , http://hdl.handle.net/10353/382 , Hospitality industry -- South Africa , Tourism -- South Africa , Organizational effectiveness -- South Africa , Electronic commerce , Internet , Risk management , Electronic data processing
Description: The Internet has made a considerable impact on how business is conducted. Empowered by technology consumers are using the Internet as a tool to communicate and transact online. E-commerce (electronic commerce) presents opportunities for business to gain a competitive advantage, however it also posses certain challenges. Small and Medium Hospitality Enterprises (SMHEs) sector within the tourism industry, is one of the sectors which stands to benefit from using the Internet for business. Researchers agree that the contribution made by the tourism sector in developing economies is substantial. However, SMHEs are noted for their failure to derive optimal benefits from using the Internet for business to improve their competitiveness. This study which seeks to develop a model for use by SMHEs as a guide when making the decision to adopt technology was necessitated by the importance of SMHE’s contribution in the economy of developing countries. This model is based on the examination of existing theories and models such as; the Delone and McLean IS success model (2004), and the ITGI’s (2007) IT governance focus areas model. To elicit the desired outcomes, additional data was collected using questionnaires, interviews, and observations. The collected data was analysed and resulted in the development of a model that can be used by SMHEs in order to derive value from IT and to gain a competitive advantage.
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Date Issued: 2010

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Sustainable agricultural development in the Malawian smallholder agricultural sector: a case of Lilongwe District

- Chizimba, Martha

Authors: Chizimba, Martha
Date: 2010
Subjects: Food security -- Malawi , Poverty -- Malawi , Sustainable agriculture -- Malawi Case studies , Sustainable development -- Malawi Case studies , Agriculture -- Malawi
Language: English
Type: Thesis , Masters , M Soc Sc (Dev)
Identifier: vital:11420 , http://hdl.handle.net/10353/365 , Food security -- Malawi , Poverty -- Malawi , Sustainable agriculture -- Malawi Case studies , Sustainable development -- Malawi Case studies , Agriculture -- Malawi
Description: Even though agriculture is the backbone of Malawi‟s economy, food insecurity has remained a continuous threat among the poor. Until the 1980s, Malawi had been achieving national food security through an extensive system of agricultural inputs and marketing subsidies. However, these subsidies were removed and at the same time, the agricultural credit system collapsed. Consequently, agricultural productivity in Malawi remained low, poverty remained pervasive and food insecurity remains a main constraint to national and household food security. Therefore, the success of the agricultural sector in Malawi is very critical for raising the living standards and for food self-sufficiency. In this vein, the study hypothesized that Malawi can only achieve sustainable agricultural development if its agricultural policies are focused towards intensifying agricultural productivity through active participation of smallholder farmers. The major aim of the study was to contribute towards an improved understanding of how the issues of sustainable agricultural development have been addressed in Malawi and how they have influenced the lives of smallholder farmers. The analysis of the results revealed that even though what was implemented in the 1970s to early 1980s was financially unsustainable, but it provided some solutions to the fundamental challenges of smallholder development in Malawi. However, the liberalisations eroded whatever economic benefits achieved then. Never the less, the re-introduction of the agricultural input subsidies restored back the means of production leading to significant transformation of the country from a net importer to a net food exporter. On the other hand, although the agricultural input subsidy programme is being commended for having helped in achieving food security, the study revealed that the programme requires complementary services of credit, extension, research and market to support it. This will provide an exit strategy, which can enable the producers to sell their produce at higher prices sufficient enough for them to afford agricultural inputs without subsidies.
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Date Issued: 2010

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The global financial crisis and its impact on the South African economy

- Madubeko, Vongai

Authors: Madubeko, Vongai
Date: 2010
Subjects: Globalization -- Economic aspects , Global Financial Crisis, 2008-2009 , South Africa -- Economic conditions
Language: English
Type: Thesis , Masters , M Com
Identifier: vital:11457 , http://hdl.handle.net/10353/363 , Globalization -- Economic aspects , Global Financial Crisis, 2008-2009 , South Africa -- Economic conditions
Description: This dissertation investigates the effects of the financial crisis on the South African economy. In order to do this, an index which describes the financial conditions of the South African economy is constructed and computed. The index indicates that domestic South African financial conditions have deteriorated substantially during the period under study and so the study investigates how this has impacted on the country’s economic growth. A VAR model with South African variables is specified and used to assess the quantitative effects of the financial crisis on South African real GDP growth. Results suggest that the South African economy was not significantly affected by the crisis, but economic growth was slowed down and may still grow substantially slower in the next few years due to the financial crisis. These results corroborate the theoretical predictions and are also supported by previous studies.
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Date Issued: 2010

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The implementation of an integrated quality management system in Queenstown District schools: experiences from the Isibane Circuit

- Sambumbu, Antony Matemba

Authors: Sambumbu, Antony Matemba
Date: 2010
Subjects: School management and organization -- South Africa -- Eastern Cape , Education and state -- South Africa -- Eastern Cape , Education -- South Africa -- Eastern Cape , High schools -- South Africa -- Eastern Cape
Language: English
Type: Thesis , Masters , MPA
Identifier: vital:11643 , http://hdl.handle.net/10353/355 , School management and organization -- South Africa -- Eastern Cape , Education and state -- South Africa -- Eastern Cape , Education -- South Africa -- Eastern Cape , High schools -- South Africa -- Eastern Cape
Description: This study examines the experiences of the school management teams and educators of the Isibane Circuit in the Queenstown District, regarding the implementation of an Integrated Quality Management System (IQMS) policy at school level. Following an agreement reached in 2003 between the South African Education Department and the major teacher organisations in this country, the IQMS was scheduled to be implemented in public schools from 2004. Two major challenges are identified and explained: accountability and development of human resources, as well as contradictions between internal and external evaluations. The study also elaborates on the changes in the educational history from the apartheid system to the democratic system of education. Nine schools participated in the study (two secondary schools and seven primary schools). These schools were purposely selected due to the fact that they had started implementing the IQMS policy, which was the main criterion for selection. Semi-structured interviews were used to gather data from principals, Heads of Departments as well as post-level one educators concerning their experiences of the IQMS implementation. The findings indicated that while the IQMS policy was good on paper, it was extremely difficult to implement. Issues of honesty and trust were at the root of difficulties that made the IQMS implementation challenging. The participants‟ understanding of IQMS was that it was intended for the provision of quality education and development.
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Date Issued: 2010

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The role played by business development services providers (BDSs) in improving access to finance by start-up SMEs in the Buffalo City Municipality

- Musara, Mazanai

Authors: Musara, Mazanai
Date: 2010
Subjects: Small business -- Finance , New business enterprises , Business enterprises -- Finance , Corporations -- Finance , Small business marketing
Language: English
Type: Thesis , Masters , M Com (Business Management)
Identifier: vital:11315 , http://hdl.handle.net/10353/359 , Small business -- Finance , New business enterprises , Business enterprises -- Finance , Corporations -- Finance , Small business marketing
Description: Small and medium enterprises (SMEs) are very important to employment creation, poverty alleviation and the sustainable economic development of a nation. Encouraging SMEs, especially start-ups is crucial for sustainable economic growth. However, the failure rate of start-up SMEs in South Africa is one of the highest in the world. In reviewing the literature of the causes of the failure of start-up SMEs, access to finance emerged as a prime challenge. Start-up SMEs find it very difficult to obtain external finance from commercial banks and venture capitalists. The national and provincial governments in South Africa have realised that access to finance is a major constraint to the growth and survival of start-up SMEs and have put in place certain measures to improve access to finance by start-up SMEs. One of the primary measures put in place by government to improve access to finance by start-up SMEs is the provision of Business Development Service by some government agencies. This research investigates the role of Business Development Services Providers (BDSs) in improving access to finance for start-up SMEs. Questions arise as to why the failure rate of start-up SMEs is high in South Africa despite all these government measures aimed at assisting start-ups to access finance. Empirical research was conducted to investigate the role of BDS in improving access to finance by start-up SMEs. The instrument used for data collection was the self-administered questionnaire. The statistical analyses included descriptive statistics, T-test, ANOVA, correlation and regression analysis. The Cronbach‟s alpha was used as a measure of reliability. The results of the study revealed that: Access to finance is still a major problem hindering the survival of start-up SMEs. There is a lack of awareness of BDS providers and their services by the majority of start-up SMEs. There is a significant positive relationship between the use of BDS by start-up SMEs and success in accessing finance. Start-up SMEs that are aware of BDS do make use of the services. The results suggest that BDS are important to improving access to finance by start-up SMEs. However, there is a need to build awareness and encourage the use of BDS by start-up SMEs to improve their access to finance and ultimately increase their chances of survival.
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Date Issued: 2010

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