The impact of human resource practices on employee commitment and retention among nurses in Amathole district, South Africa
- Authors: Terera, Sharon Ruvimbo
- Date: 2014
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11566 , http://hdl.handle.net/10353/d1017905
- Description: This study explored the impact of human resource practices on employee commitment and retention among nurses in Amathole District, South Africa. The objectives of this study were to determine the influence of human resources practices (HR) on nurse retention in public hospitals; investigate the influence of HR practices on organizational commitment of nurses, and retention and to make recommendations to the hospitals on possible ways to improve the organisational commitment and employee retention of nurses based on the research findings. The study utilized a quantitative research design and questionnaires were used to collect data. The sample comprised of 150 nurses and the data was analysed through descriptive and inferential statistics. Research findings revealed that the effective use of sound human resources practices reduces nurse turnover whilst nurse organisational commitment and retention improves.
- Full Text:
- Date Issued: 2014
- Authors: Terera, Sharon Ruvimbo
- Date: 2014
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11566 , http://hdl.handle.net/10353/d1017905
- Description: This study explored the impact of human resource practices on employee commitment and retention among nurses in Amathole District, South Africa. The objectives of this study were to determine the influence of human resources practices (HR) on nurse retention in public hospitals; investigate the influence of HR practices on organizational commitment of nurses, and retention and to make recommendations to the hospitals on possible ways to improve the organisational commitment and employee retention of nurses based on the research findings. The study utilized a quantitative research design and questionnaires were used to collect data. The sample comprised of 150 nurses and the data was analysed through descriptive and inferential statistics. Research findings revealed that the effective use of sound human resources practices reduces nurse turnover whilst nurse organisational commitment and retention improves.
- Full Text:
- Date Issued: 2014
The impact of oil price changes on selected economic indicators in South Africa
- Authors: Vellem, Nomtha
- Date: 2014
- Subjects: Petroleum industry and trade -- South Africa , Foreign exchange rates -- South Africa , Interest rate futures -- South Africa , Economic indicators -- South Africa
- Language: English
- Type: Thesis , Masters , M Com
- Identifier: vital:11485 , http://hdl.handle.net/10353/d1017862 , Petroleum industry and trade -- South Africa , Foreign exchange rates -- South Africa , Interest rate futures -- South Africa , Economic indicators -- South Africa
- Description: The study examines the effect of oil price changes on selected economic indicators in South Africa. A VAR-5 model was applied to quarterly data of 1990:Q1-2012:Q4 estimating the impulse response functions, variance decomposition and Granger-causality tests. The findings allow for a conclusion that oil significantly affects the exchange rate and an inverse link between oil and GDP exists. A unidirectional relation is found where oil Granger-causes the exchange rate and GDP Granger-causes oil in South Africa.
- Full Text:
- Date Issued: 2014
- Authors: Vellem, Nomtha
- Date: 2014
- Subjects: Petroleum industry and trade -- South Africa , Foreign exchange rates -- South Africa , Interest rate futures -- South Africa , Economic indicators -- South Africa
- Language: English
- Type: Thesis , Masters , M Com
- Identifier: vital:11485 , http://hdl.handle.net/10353/d1017862 , Petroleum industry and trade -- South Africa , Foreign exchange rates -- South Africa , Interest rate futures -- South Africa , Economic indicators -- South Africa
- Description: The study examines the effect of oil price changes on selected economic indicators in South Africa. A VAR-5 model was applied to quarterly data of 1990:Q1-2012:Q4 estimating the impulse response functions, variance decomposition and Granger-causality tests. The findings allow for a conclusion that oil significantly affects the exchange rate and an inverse link between oil and GDP exists. A unidirectional relation is found where oil Granger-causes the exchange rate and GDP Granger-causes oil in South Africa.
- Full Text:
- Date Issued: 2014
The impact of performance management system on employees: the Eastern Cape provincial legislature (2009- 2011)
- Authors: Mfene, Ndileka Lorraine
- Date: 2014
- Subjects: Performance management -- performance contracts , Quarterly reviews -- Performance assessment -- Training
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/1261 , vital:26540 , Performance management -- performance contracts , Quarterly reviews -- Performance assessment -- Training
- Description: The Performance Management System (PMS) has been introduced in the Republic of South African public service with intentions of planning, monitoring, developing under-performance, rating and rewarding good performance. The study was undertaken as an attempt to investigate the impact of the PMS on employees of the ECPL. The literature review shows that there are challenges facing the institution with regards to implementation of PMS. The findings of the study indicated that the supervisors have no understanding of PMS instead they used it as punishing tool. Other findings of the study showed that there’s a culture within the institution of using PMS as a money making scheme or a 14th checque. To achieve this, a semi- structured questionnaire was issued to employees of the ECPL. The recommendation on the basis of the study is that the compliance issue should be strengthened and disciplinary measures be taken against employees who failed to comply with the provisions of the PMS policy.
- Full Text:
- Date Issued: 2014
- Authors: Mfene, Ndileka Lorraine
- Date: 2014
- Subjects: Performance management -- performance contracts , Quarterly reviews -- Performance assessment -- Training
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/1261 , vital:26540 , Performance management -- performance contracts , Quarterly reviews -- Performance assessment -- Training
- Description: The Performance Management System (PMS) has been introduced in the Republic of South African public service with intentions of planning, monitoring, developing under-performance, rating and rewarding good performance. The study was undertaken as an attempt to investigate the impact of the PMS on employees of the ECPL. The literature review shows that there are challenges facing the institution with regards to implementation of PMS. The findings of the study indicated that the supervisors have no understanding of PMS instead they used it as punishing tool. Other findings of the study showed that there’s a culture within the institution of using PMS as a money making scheme or a 14th checque. To achieve this, a semi- structured questionnaire was issued to employees of the ECPL. The recommendation on the basis of the study is that the compliance issue should be strengthened and disciplinary measures be taken against employees who failed to comply with the provisions of the PMS policy.
- Full Text:
- Date Issued: 2014
The influence of gender on access to venture capital and firm performance in small, medium and micro enterprises in King Williams Town, South Africa
- Authors: Shava, Herring
- Date: 2014
- Subjects: Small business -- South Africa -- Eastern Cape , Venture capital -- South Africa -- Eastern Cape , Entrepreneurship -- South Africa -- Eastern Cape , Sex discrimination -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , M Com (Business Management)
- Identifier: http://hdl.handle.net/10353/767 , vital:26495 , Small business -- South Africa -- Eastern Cape , Venture capital -- South Africa -- Eastern Cape , Entrepreneurship -- South Africa -- Eastern Cape , Sex discrimination -- South Africa -- Eastern Cape
- Description: This study examined the influence of gender on access to venture capital and firm performance on Small, Medium and Micro Enterprises in King Williams Town, South Africa. This study sought to establish whether there was differential access to venture capital between genders; to establish whether men- and women-owned SMMEs differ in performance; to identify whether an association between gender and business related experience can be found; and to assess the extent to which the gender gap in SMME access to venture capital and performance could be allocated to gender differences in levels of business related experience. A total sample of 109 SMMEs was used which comprised 53 female- and 56 male-owned. The quota sampling technique was implemented and a self-administered questionnaire was used for the purpose of gathering primary data. Data for this study was gathered from SMME owners only as they were the targeted respondents. The t-test and Chi-square test were used for the statistical analysis in order to arrive at findings and conclusions. Based on a 64% survey response rate, the study reports the existence of statistically significant gender gap in SMME access to venture capital and SMME performance. In addition, this study also reports the existence of a gender gap in business related experience amongst SMME owners. However, after controlling for business related experience, the gender gap in SMMEs access to venture capital and performance disappears. This study therefore argues that the variation in business related experience between gender plays a major role in the noted gender gap. This study therefore concludes that addressing gender gap in business related experience is of vital importance as this would also assist in eliminating the apparent gender gap in access to venture capital and firm performance. To address the gender gap in business related experience, the study recommends that innovations in the design and delivery of training programmes should be implemented. Establishing and monitoring targets for current women managers who are also potential future business owners/SMME owners, should be a policy being practiced in both the private and public sector, among other recommendations outlined in the study.
- Full Text:
- Date Issued: 2014
- Authors: Shava, Herring
- Date: 2014
- Subjects: Small business -- South Africa -- Eastern Cape , Venture capital -- South Africa -- Eastern Cape , Entrepreneurship -- South Africa -- Eastern Cape , Sex discrimination -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , M Com (Business Management)
- Identifier: http://hdl.handle.net/10353/767 , vital:26495 , Small business -- South Africa -- Eastern Cape , Venture capital -- South Africa -- Eastern Cape , Entrepreneurship -- South Africa -- Eastern Cape , Sex discrimination -- South Africa -- Eastern Cape
- Description: This study examined the influence of gender on access to venture capital and firm performance on Small, Medium and Micro Enterprises in King Williams Town, South Africa. This study sought to establish whether there was differential access to venture capital between genders; to establish whether men- and women-owned SMMEs differ in performance; to identify whether an association between gender and business related experience can be found; and to assess the extent to which the gender gap in SMME access to venture capital and performance could be allocated to gender differences in levels of business related experience. A total sample of 109 SMMEs was used which comprised 53 female- and 56 male-owned. The quota sampling technique was implemented and a self-administered questionnaire was used for the purpose of gathering primary data. Data for this study was gathered from SMME owners only as they were the targeted respondents. The t-test and Chi-square test were used for the statistical analysis in order to arrive at findings and conclusions. Based on a 64% survey response rate, the study reports the existence of statistically significant gender gap in SMME access to venture capital and SMME performance. In addition, this study also reports the existence of a gender gap in business related experience amongst SMME owners. However, after controlling for business related experience, the gender gap in SMMEs access to venture capital and performance disappears. This study therefore argues that the variation in business related experience between gender plays a major role in the noted gender gap. This study therefore concludes that addressing gender gap in business related experience is of vital importance as this would also assist in eliminating the apparent gender gap in access to venture capital and firm performance. To address the gender gap in business related experience, the study recommends that innovations in the design and delivery of training programmes should be implemented. Establishing and monitoring targets for current women managers who are also potential future business owners/SMME owners, should be a policy being practiced in both the private and public sector, among other recommendations outlined in the study.
- Full Text:
- Date Issued: 2014
The interaction between the stock market and macroeconomic variables in South Africa
- Authors: Ntshangase, Khanyisa
- Date: 2014
- Language: English
- Type: Thesis , Masters , M Com
- Identifier: vital:11491 , http://hdl.handle.net/10353/d1018271
- Description: This study investigates the interaction between stock market and macroeconomic variables in South Africa. Apart from the stock market being a channel to raise capital, another important role of the stock market is to provide correct valuation of stocks and promote efficient allocation of capital. This is important given the great need of investment capital in a country such as South Africa. Utilising quarterly data for the period from 1994 to 2012, the study employs the Johansen cointegration test and the Vector Error Correction Model (VECM) to analyse the relationship between these important variables due to the simultaneous nature of the relationship between the variables. Empirical results indicate that all the variables have a significant relationship with the stock market. The findings in this study suggest that it is important to achieve macroeconomic equilibrium in South Africa because any disequilibrium in macroeconomics feeds into the stock market and it is likely to affect investor decision making and hence access to capital by companies listed on the stock exchange.
- Full Text:
- Date Issued: 2014
- Authors: Ntshangase, Khanyisa
- Date: 2014
- Language: English
- Type: Thesis , Masters , M Com
- Identifier: vital:11491 , http://hdl.handle.net/10353/d1018271
- Description: This study investigates the interaction between stock market and macroeconomic variables in South Africa. Apart from the stock market being a channel to raise capital, another important role of the stock market is to provide correct valuation of stocks and promote efficient allocation of capital. This is important given the great need of investment capital in a country such as South Africa. Utilising quarterly data for the period from 1994 to 2012, the study employs the Johansen cointegration test and the Vector Error Correction Model (VECM) to analyse the relationship between these important variables due to the simultaneous nature of the relationship between the variables. Empirical results indicate that all the variables have a significant relationship with the stock market. The findings in this study suggest that it is important to achieve macroeconomic equilibrium in South Africa because any disequilibrium in macroeconomics feeds into the stock market and it is likely to affect investor decision making and hence access to capital by companies listed on the stock exchange.
- Full Text:
- Date Issued: 2014
The relationship between work-family conflict and job stress on organisational commitment: a study of selected hospitals within the health department in the Kkonkobe municipality of the Eastern Cape Province, South Africa
- Authors: Ruzungunde, Vongai Sarah
- Date: 2014
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: http://hdl.handle.net/10353/955 , vital:26512
- Description: The aim of this research was to assess whether and to what extent does work-family conflict (WFC) and job stress affect organisational commitment of the employees within the health department. The quantitative design was used for the purposes of this study and the sample consisted of 141 respondents from selected hospitals within the Nkonkobe Municipality. The cluster sampling method was used to select the hospitals and then the simple random sampling was used to select the sample from the cluster. Data was analysed using both inferential and descriptive statistical analysis such as SAS 9.1, T-test scale and The Pearson Correlation Analysis. The results of the study showed significant positive relationships between WFC and job stress. Also, both WFC and job stress showed negative relationships with organisational commitment showing that they affect the commitment of workers. These findings are helpful and useful to the health department in implementing policies and procedures that will reduce WFC and job stress in employees in order to ensure that high levels of commitment towards the organisation are maintained for optimal success.
- Full Text:
- Date Issued: 2014
- Authors: Ruzungunde, Vongai Sarah
- Date: 2014
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: http://hdl.handle.net/10353/955 , vital:26512
- Description: The aim of this research was to assess whether and to what extent does work-family conflict (WFC) and job stress affect organisational commitment of the employees within the health department. The quantitative design was used for the purposes of this study and the sample consisted of 141 respondents from selected hospitals within the Nkonkobe Municipality. The cluster sampling method was used to select the hospitals and then the simple random sampling was used to select the sample from the cluster. Data was analysed using both inferential and descriptive statistical analysis such as SAS 9.1, T-test scale and The Pearson Correlation Analysis. The results of the study showed significant positive relationships between WFC and job stress. Also, both WFC and job stress showed negative relationships with organisational commitment showing that they affect the commitment of workers. These findings are helpful and useful to the health department in implementing policies and procedures that will reduce WFC and job stress in employees in order to ensure that high levels of commitment towards the organisation are maintained for optimal success.
- Full Text:
- Date Issued: 2014
The relationship between work-family conflict, stress and burnout among South African Social Security Agency (SASSA) employees
- Authors: Connie, Silingile Yanga
- Date: 2014
- Subjects: Work family conflict -- Stress , Burn out (Psychology)
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: http://hdl.handle.net/10353/966 , vital:26513 , Work family conflict -- Stress , Burn out (Psychology)
- Description: The aim of this study was to explore the relationship between work-family conflict, stress and burnout among South African Social Security Agency (SASSA) employees. For this purpose data was collected from the SASSA agency offices in Alice, King Williams Town and East London. A sample of 72 agency employees was drawn from the population. Results of the study indicated that the study variables are significantly positively correlated with one another. Work family conflict was found to be significantly positively correlated with stress. Stress was also found to be significantly positively correlated with burnout. A significant positive relationship was also found to exist between work family conflict and burnout. The findings of this study are helpful in the social security agency industry in order to design human resources policies which will reduce turnover of agency employees by reducing stress, work family conflict and burnout among the agency employees.
- Full Text:
- Date Issued: 2014
- Authors: Connie, Silingile Yanga
- Date: 2014
- Subjects: Work family conflict -- Stress , Burn out (Psychology)
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: http://hdl.handle.net/10353/966 , vital:26513 , Work family conflict -- Stress , Burn out (Psychology)
- Description: The aim of this study was to explore the relationship between work-family conflict, stress and burnout among South African Social Security Agency (SASSA) employees. For this purpose data was collected from the SASSA agency offices in Alice, King Williams Town and East London. A sample of 72 agency employees was drawn from the population. Results of the study indicated that the study variables are significantly positively correlated with one another. Work family conflict was found to be significantly positively correlated with stress. Stress was also found to be significantly positively correlated with burnout. A significant positive relationship was also found to exist between work family conflict and burnout. The findings of this study are helpful in the social security agency industry in order to design human resources policies which will reduce turnover of agency employees by reducing stress, work family conflict and burnout among the agency employees.
- Full Text:
- Date Issued: 2014
The role of Councillors in good governance: the case of the Nelson Mandela Bay Municipality in the Eastern Cape Province
- Authors: Lawack, Jonathan
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/1126 , vital:26528
- Description: The transition of local government from the previous model that existed under apartheid to an inclusive democratic and developmental model, ushered in huge challenges. The transformational agenda for local government that was conceived by the new democratic government, introduced new key performance areas which included infrastructural development of previously neglected residential areas, service delivery to all, accountability and transparency in local government financial management, good governance and capacitation of those assigned to champion these issues. Councillors, being one of the most important stakeholders in local government, had to allow for additional responsibilities in the advancement of the transformational agenda of local government. As provocateurs of good governance which is indispensable for the successful developmental transformation of society, they are required to meet certain standards. This research investigates the factors that may negatively impact on good governance in the NMBM. Firstly, it examines conditions that undermine the development of a culture of good governance within its geographical confines. Secondly, it investigates the suitability and preparedness of councilors on a number of terrains. The research was conducted in the light of the public debate concerning the caliber of councilors in the NMBM while adding value to the academic discourse on this emotive issue. This is achieved by employing a qualitative research approach using a questionnaire and interviews with a specific target population.
- Full Text:
- Date Issued: 2014
- Authors: Lawack, Jonathan
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/1126 , vital:26528
- Description: The transition of local government from the previous model that existed under apartheid to an inclusive democratic and developmental model, ushered in huge challenges. The transformational agenda for local government that was conceived by the new democratic government, introduced new key performance areas which included infrastructural development of previously neglected residential areas, service delivery to all, accountability and transparency in local government financial management, good governance and capacitation of those assigned to champion these issues. Councillors, being one of the most important stakeholders in local government, had to allow for additional responsibilities in the advancement of the transformational agenda of local government. As provocateurs of good governance which is indispensable for the successful developmental transformation of society, they are required to meet certain standards. This research investigates the factors that may negatively impact on good governance in the NMBM. Firstly, it examines conditions that undermine the development of a culture of good governance within its geographical confines. Secondly, it investigates the suitability and preparedness of councilors on a number of terrains. The research was conducted in the light of the public debate concerning the caliber of councilors in the NMBM while adding value to the academic discourse on this emotive issue. This is achieved by employing a qualitative research approach using a questionnaire and interviews with a specific target population.
- Full Text:
- Date Issued: 2014
The role of intergovernmental relations in municipal integrated development planning: case of Buffalo City Metropolitan municipality, Eastern Cape
- Authors: Vongwe, Pumla Patricia
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/1213 , vital:26536
- Description: The primary aim of this study was to assess the role of intergovernmental relations structures in municipal integrated development planning in Buffalo City Metropolitan Municipality. There are three spheres of government in South Africa, which include the national, provincial and local governments. These spheres are modelled to co-operate and support each other through the structures of intergovernmental relations (hereafter referred to as “IGR”). The IGR structures were given an institutional and statutory expression through the Intergovernmental Relations Framework Act 13 of 2005. The IGR structures are a set of formal and informal processes through which bilateral and multi-lateral co-operation can be achieved, thereby ensuring the existence of the three spheres of government. The study asserts that the Buffalo City Metropolitan Municipality lacks the co-ordination of integrated development planning (IDP) activities to promote proper and efficient service delivery. Section 41 of the Constitution of the Republic of South Africa (1996) (as amended), states that co-operation must establish or provide structures and institutions to promote and facilitate intergovernmental relations, and to provide for appropriate mechanisms and procedures to facilitate the settlement of intergovernmental disputes. The study adopted a mixed-method of research paradigms, in which both qualitative and quantitative research paradigms were utilized to assess the challenges facing the IGR structures at Buffalo City Metropolitan Municipality (hereafter referred to as “the municipality and BCMM”). The data were collected from a sample of 30 respondents – by carefully using judgmental and snowball sampling. Questionnaires, interviews, and documentary analysis were used as the sources of the data collection. The findings were analyzed, according to the same data collection techniques. The study found that there is legislation and structures to assist the municipality in directing integrated development planning (IDP) activities within the BCMM. The IDP involves a wide range of role players – from both inside and outside the municipality. The IGR structures are in existence; but they are non-performing, according to Intergovernmental Relations Framework Act 13 (2005) (hereafter referred to as “IGRFA”). There is a lack of political commitment in establishing the IGR structures, and a lack of information-sharing, and so forth. The study thus recommends that the BCMM should establish permanent and contractual positions; improve communication and information flow; establish a hierarchy of monitoring and evaluation systems and processes; and forge a strong partnership with the community-based organizations (hereafter referred to as “CBOs”) and the non-governmental organizations (hereafter referred to as “NGOs”). This would ensure that the IDP processes are linked to the councillors’ wards, and that the actions of programmes are known by the role players; thus this would focus on the participation and the co-ordination of the IGR structures.
- Full Text:
- Date Issued: 2014
- Authors: Vongwe, Pumla Patricia
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/1213 , vital:26536
- Description: The primary aim of this study was to assess the role of intergovernmental relations structures in municipal integrated development planning in Buffalo City Metropolitan Municipality. There are three spheres of government in South Africa, which include the national, provincial and local governments. These spheres are modelled to co-operate and support each other through the structures of intergovernmental relations (hereafter referred to as “IGR”). The IGR structures were given an institutional and statutory expression through the Intergovernmental Relations Framework Act 13 of 2005. The IGR structures are a set of formal and informal processes through which bilateral and multi-lateral co-operation can be achieved, thereby ensuring the existence of the three spheres of government. The study asserts that the Buffalo City Metropolitan Municipality lacks the co-ordination of integrated development planning (IDP) activities to promote proper and efficient service delivery. Section 41 of the Constitution of the Republic of South Africa (1996) (as amended), states that co-operation must establish or provide structures and institutions to promote and facilitate intergovernmental relations, and to provide for appropriate mechanisms and procedures to facilitate the settlement of intergovernmental disputes. The study adopted a mixed-method of research paradigms, in which both qualitative and quantitative research paradigms were utilized to assess the challenges facing the IGR structures at Buffalo City Metropolitan Municipality (hereafter referred to as “the municipality and BCMM”). The data were collected from a sample of 30 respondents – by carefully using judgmental and snowball sampling. Questionnaires, interviews, and documentary analysis were used as the sources of the data collection. The findings were analyzed, according to the same data collection techniques. The study found that there is legislation and structures to assist the municipality in directing integrated development planning (IDP) activities within the BCMM. The IDP involves a wide range of role players – from both inside and outside the municipality. The IGR structures are in existence; but they are non-performing, according to Intergovernmental Relations Framework Act 13 (2005) (hereafter referred to as “IGRFA”). There is a lack of political commitment in establishing the IGR structures, and a lack of information-sharing, and so forth. The study thus recommends that the BCMM should establish permanent and contractual positions; improve communication and information flow; establish a hierarchy of monitoring and evaluation systems and processes; and forge a strong partnership with the community-based organizations (hereafter referred to as “CBOs”) and the non-governmental organizations (hereafter referred to as “NGOs”). This would ensure that the IDP processes are linked to the councillors’ wards, and that the actions of programmes are known by the role players; thus this would focus on the participation and the co-ordination of the IGR structures.
- Full Text:
- Date Issued: 2014
The role of local government in the basic education system: the case of the Eastern Cape Province
- Authors: Kivedo, Desmond
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/1037 , vital:26521
- Description: The purpose of this study was to determine the role Local Government can play in the Department of Basic Education with the aim of addressing the enormous challenges faced by the Department of Basic Education with specific reference to the Province of the Eastern Cape. Currently the Department of Education in the Eastern Cape gets regular media coverage for the wrong reasons. Problems highlighted by the media normally include the following; over-crowded classrooms; mud schools; lack of ablution facilities at schools; delays in delivery of text books and stationary; shortage of teachers; unpaid teachers and the bungles with school transport and school nutrition programmes. Currently the National Government and Provincial Government have jurisdiction over basic education. An in-depth literature study was conducted in order to get insight in the Department of Basic Education in the Eastern Cape with its numerous problems and challenges that are crippling education in the province. The researcher also deemed it necessary to conduct an in-depth literature study on Local Government’s role in the education system in other countries e.g. USA, Wales, Great Britain and Nigeria where education is managed and financed by Local Government. Empirical studies were done through face-to-face interviews with the sample population from school principals, teachers, education specialists, administration officials and parents serving on School Governing Bodies in the Nelson Mandela Bay Metropole. The findings of the study suggested that Local Government is not yet in a favourable position to control the entire Department of Basic Education, although certain functions can be shifted to Local Government e.g. school transport, school nutrition programme; teachers’ salaries. The general feeling is that councilors at Local Government level are more likely to be aware of and sympathetic to the needs of their communities than Ministers and MEC’s. Through the relevant data the researcher has drawn certain conclusions and recommendations were made to alleviate the plight of education in the Province of the Eastern Cape.
- Full Text:
- Date Issued: 2014
- Authors: Kivedo, Desmond
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/1037 , vital:26521
- Description: The purpose of this study was to determine the role Local Government can play in the Department of Basic Education with the aim of addressing the enormous challenges faced by the Department of Basic Education with specific reference to the Province of the Eastern Cape. Currently the Department of Education in the Eastern Cape gets regular media coverage for the wrong reasons. Problems highlighted by the media normally include the following; over-crowded classrooms; mud schools; lack of ablution facilities at schools; delays in delivery of text books and stationary; shortage of teachers; unpaid teachers and the bungles with school transport and school nutrition programmes. Currently the National Government and Provincial Government have jurisdiction over basic education. An in-depth literature study was conducted in order to get insight in the Department of Basic Education in the Eastern Cape with its numerous problems and challenges that are crippling education in the province. The researcher also deemed it necessary to conduct an in-depth literature study on Local Government’s role in the education system in other countries e.g. USA, Wales, Great Britain and Nigeria where education is managed and financed by Local Government. Empirical studies were done through face-to-face interviews with the sample population from school principals, teachers, education specialists, administration officials and parents serving on School Governing Bodies in the Nelson Mandela Bay Metropole. The findings of the study suggested that Local Government is not yet in a favourable position to control the entire Department of Basic Education, although certain functions can be shifted to Local Government e.g. school transport, school nutrition programme; teachers’ salaries. The general feeling is that councilors at Local Government level are more likely to be aware of and sympathetic to the needs of their communities than Ministers and MEC’s. Through the relevant data the researcher has drawn certain conclusions and recommendations were made to alleviate the plight of education in the Province of the Eastern Cape.
- Full Text:
- Date Issued: 2014
The role of secondary education in operator employability in the automotive industry
- Authors: Puchert, Juliet
- Date: 2014
- Subjects: Operators -- Selection -- Secondary education , Aptitude -- Automotive industry
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: http://hdl.handle.net/10353/933 , vital:26510 , Operators -- Selection -- Secondary education , Aptitude -- Automotive industry
- Description: This study was designed to assess the role of secondary education in the employability of operators in the South African automotive industry. Five types of secondary education are referred to, namely, a secondary education including Mathematics and Science as subjects; a matriculation with Mathematics as a subject; a secondary education inclusive of Science as a subject; a technical type Grade 12 qualification and a general form of secondary education. A two-phase aptitude testing selection process, employing three sub-tests from the Differential Aptitude Test (DAT-K) and five from the Trade Aptitude Test (TRAT) batteries, was utilised to assess whether there were significant differences in aptitude test scores of applicants with different types of secondary education. These aptitude measures were administered to 2 463 preselected respondents. Descriptive statistics such as median, mode and frequency distribution graphs were used. Statistical analysis was also carried out, using the Chi-square test of independence, to determine the differences in aptitude test results obtained by the groups in the study. The study‟s findings revealed that the type of Grade 12 qualification held by applicants is an important criterion to be considered in the selection of automotive operators. The findings specifically indicated that a secondary education that included Mathematics and/or Science as subjects resulted in notable performance in the aptitude instruments employed in this study. The findings are broadly relevant to the South African automotive industry and are of value to human resource practitioners, educators, social scientists and other researchers.
- Full Text:
- Date Issued: 2014
- Authors: Puchert, Juliet
- Date: 2014
- Subjects: Operators -- Selection -- Secondary education , Aptitude -- Automotive industry
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: http://hdl.handle.net/10353/933 , vital:26510 , Operators -- Selection -- Secondary education , Aptitude -- Automotive industry
- Description: This study was designed to assess the role of secondary education in the employability of operators in the South African automotive industry. Five types of secondary education are referred to, namely, a secondary education including Mathematics and Science as subjects; a matriculation with Mathematics as a subject; a secondary education inclusive of Science as a subject; a technical type Grade 12 qualification and a general form of secondary education. A two-phase aptitude testing selection process, employing three sub-tests from the Differential Aptitude Test (DAT-K) and five from the Trade Aptitude Test (TRAT) batteries, was utilised to assess whether there were significant differences in aptitude test scores of applicants with different types of secondary education. These aptitude measures were administered to 2 463 preselected respondents. Descriptive statistics such as median, mode and frequency distribution graphs were used. Statistical analysis was also carried out, using the Chi-square test of independence, to determine the differences in aptitude test results obtained by the groups in the study. The study‟s findings revealed that the type of Grade 12 qualification held by applicants is an important criterion to be considered in the selection of automotive operators. The findings specifically indicated that a secondary education that included Mathematics and/or Science as subjects resulted in notable performance in the aptitude instruments employed in this study. The findings are broadly relevant to the South African automotive industry and are of value to human resource practitioners, educators, social scientists and other researchers.
- Full Text:
- Date Issued: 2014
The role of traditional leaders in the Amathole District local Municipality councils (with special reference to Mbhashe and Amahlathi local municipalities)
- Authors: Tsipa, Simpiwe
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/1227 , vital:26538
- Description: The advent of democracy in South Africa brought about a new era of leadership at local sphere of government. According to the Constitution Act, No.108 of 1996 municipalities must be established throughout the country, including rural areas which were ruled by traditional leaders. The introduction of Councillors in the rural areas which were predominantly ruled by traditional leaders created uncertainty, tensions and insecurity. Roles of Councillors overlapped with those of traditional leaders. The roles and powers of Councillors became clearly defined unlike those of traditional leaders which were not clearly outlined. A need, therefore, arose for the clarification and confirming the roles and relevance of traditional leaders. The objective of this study was, therefore, to look at the role of traditional leaders in service delivery, their relevance in a democratic dispensation and evaluate the impact of poor relations between traditional leaders and Councillors. In doing the study, questionnaires and interviews were conducted to traditional leaders, municipal officials and some veterans such as Mda Mda. Municipal officials included Mayors, Municipal Managers, Senior Managers and Councillors. Traditional leaders included the King of Amaxhosa, Chiefs and Headman. It transpired that current legislation is not clear and precise as to what are the roles and responsibilities of traditional leaders are in service delivery. There is some serious overlapping in the roles of traditional leaders and those of Councillors. Traditional leaders have a great influence in rural areas and for effective delivery to happen they cannot be ignored or left outside the process. Legislation must therefore be reviewed to be precise, clear and be committing when it comes to roles of traditional leaders.
- Full Text:
- Date Issued: 2014
- Authors: Tsipa, Simpiwe
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/1227 , vital:26538
- Description: The advent of democracy in South Africa brought about a new era of leadership at local sphere of government. According to the Constitution Act, No.108 of 1996 municipalities must be established throughout the country, including rural areas which were ruled by traditional leaders. The introduction of Councillors in the rural areas which were predominantly ruled by traditional leaders created uncertainty, tensions and insecurity. Roles of Councillors overlapped with those of traditional leaders. The roles and powers of Councillors became clearly defined unlike those of traditional leaders which were not clearly outlined. A need, therefore, arose for the clarification and confirming the roles and relevance of traditional leaders. The objective of this study was, therefore, to look at the role of traditional leaders in service delivery, their relevance in a democratic dispensation and evaluate the impact of poor relations between traditional leaders and Councillors. In doing the study, questionnaires and interviews were conducted to traditional leaders, municipal officials and some veterans such as Mda Mda. Municipal officials included Mayors, Municipal Managers, Senior Managers and Councillors. Traditional leaders included the King of Amaxhosa, Chiefs and Headman. It transpired that current legislation is not clear and precise as to what are the roles and responsibilities of traditional leaders are in service delivery. There is some serious overlapping in the roles of traditional leaders and those of Councillors. Traditional leaders have a great influence in rural areas and for effective delivery to happen they cannot be ignored or left outside the process. Legislation must therefore be reviewed to be precise, clear and be committing when it comes to roles of traditional leaders.
- Full Text:
- Date Issued: 2014
The study of the levels of patriotism and nationalism of the employees of a developmental local government: the case of Buffalo city Metropolitan Municipality
- Authors: Mxunyelwa, Sweetness Xolisa
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/1158 , vital:26531
- Description: The failure to deliver on basic services has strained relationship between the metropolitan and the community. This study therefore aimed to establish the levels of patriotism and nationalism of the employees of Buffalo City Metropolitan Municipality in order to create a framework that can be used to address the low productivity levels and service delivery backlogs. The study was carried out by means of questionnaire survey method and data analysed using one-way analysis of variance (ANOVA). All differences in opinion were considered to be significant at α (hereafter referred to as P) < 0.05. Except for questions 3, 6, 19 and 22 for which responses were influenced by the educational status of the respondents; their opinions for all other questions were not significantly affected by their educational qualifications. In considering question 6, the post-matric certificate holders indicated that they enjoy coaching people on new tasks and procedures (and so are the grade 12 certificate holders) while the post-graduate degree holders (and the degree holders also) were of a neutral disposition to that notion. Interestingly however, is the fact that despite their different places of residence, no statistically significant differences in opinion were recorded in the way respondents’ answered questions asked. The main difference (P = 0.05) was observed between those aged below 30 (who agreed) and those whose age was 50+ (who were neutral) to question 4 (the more challenging a task is, the more I enjoy it). The results of this study therefore indicated that the younger employees enjoy taking on a new or difficult task and that the improvement in the working conditions, remuneration, welfare packages and in training of the employees can improve service delivery in the study area.
- Full Text:
- Date Issued: 2014
- Authors: Mxunyelwa, Sweetness Xolisa
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/1158 , vital:26531
- Description: The failure to deliver on basic services has strained relationship between the metropolitan and the community. This study therefore aimed to establish the levels of patriotism and nationalism of the employees of Buffalo City Metropolitan Municipality in order to create a framework that can be used to address the low productivity levels and service delivery backlogs. The study was carried out by means of questionnaire survey method and data analysed using one-way analysis of variance (ANOVA). All differences in opinion were considered to be significant at α (hereafter referred to as P) < 0.05. Except for questions 3, 6, 19 and 22 for which responses were influenced by the educational status of the respondents; their opinions for all other questions were not significantly affected by their educational qualifications. In considering question 6, the post-matric certificate holders indicated that they enjoy coaching people on new tasks and procedures (and so are the grade 12 certificate holders) while the post-graduate degree holders (and the degree holders also) were of a neutral disposition to that notion. Interestingly however, is the fact that despite their different places of residence, no statistically significant differences in opinion were recorded in the way respondents’ answered questions asked. The main difference (P = 0.05) was observed between those aged below 30 (who agreed) and those whose age was 50+ (who were neutral) to question 4 (the more challenging a task is, the more I enjoy it). The results of this study therefore indicated that the younger employees enjoy taking on a new or difficult task and that the improvement in the working conditions, remuneration, welfare packages and in training of the employees can improve service delivery in the study area.
- Full Text:
- Date Issued: 2014
The use of performance information in the department of transport, Eastern Cape
- Authors: Mrawusi, Lindelwa Theodorah
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11729 , http://hdl.handle.net/10353/d1018183
- Description: In a global sphere where public management performance has to be monitored and governments held accountable for their performance, performance information use has been advocated to be stratagem to promote accountability and efficient public sector performance. The South African government has also in a bid to ensure accountable, responsive, transparent, participatory, effective and efficient service delivery promoted the use of performance information use. It is in this regard that the current study sought to It is this argument and scholarly contradictions that have given rise to the current study, which sought to investigate the usage of performance information systems (PIs) by managers and public sector officials in promoting good governance, decision making, transparency, accountability and reporting in the transport department in King Williams’ town. It was established from the current study that there is interplay of various factors for the proper utilization of PIs within the public sector and the findings of the study also indicated that PIs are mainly utilized by the top management for making decisions, planning and evaluation. In order to order to carry out the study, deductive logic was used using a quantitative survey methodology. Data was collected through the use of self administered Likert‐styled questionnaires within the King Williams Town Transport Department. The study utilized stratified sampling in selecting the respondents of the study.
- Full Text:
- Date Issued: 2014
- Authors: Mrawusi, Lindelwa Theodorah
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11729 , http://hdl.handle.net/10353/d1018183
- Description: In a global sphere where public management performance has to be monitored and governments held accountable for their performance, performance information use has been advocated to be stratagem to promote accountability and efficient public sector performance. The South African government has also in a bid to ensure accountable, responsive, transparent, participatory, effective and efficient service delivery promoted the use of performance information use. It is in this regard that the current study sought to It is this argument and scholarly contradictions that have given rise to the current study, which sought to investigate the usage of performance information systems (PIs) by managers and public sector officials in promoting good governance, decision making, transparency, accountability and reporting in the transport department in King Williams’ town. It was established from the current study that there is interplay of various factors for the proper utilization of PIs within the public sector and the findings of the study also indicated that PIs are mainly utilized by the top management for making decisions, planning and evaluation. In order to order to carry out the study, deductive logic was used using a quantitative survey methodology. Data was collected through the use of self administered Likert‐styled questionnaires within the King Williams Town Transport Department. The study utilized stratified sampling in selecting the respondents of the study.
- Full Text:
- Date Issued: 2014
Towards a framework for enhancing user trust in cloud computing
- Authors: Nyoni, Tamsanqa B
- Date: 2014
- Subjects: Adoption -- Cloud Computing , User Trust
- Language: English
- Type: Thesis , Masters , MCom (Information Systems)
- Identifier: vital:11142 , http://hdl.handle.net/10353/d1014674 , Adoption -- Cloud Computing , User Trust
- Description: Cloud computing is one of the latest appealing technological trends to emerge in the Information Technology (IT) industry. However, despite the surge in activity and interest, there are significant and persistent concerns about cloud computing, particularly with regard to trusting the platform in terms of confidentiality, integrity and availability of user data stored through these applications. These factors are significant in determining trust in cloud computing and thus provide the foundation for this study. The significant role that trust plays in the use of cloud computing was considered in relation to various trust models, theories and frameworks. Cloud computing is still considered to be a new technology in the business world, therefore minimal work and academic research has been done on enhancing trust in cloud computing. Academic research which focuses on the adoption of cloud computing and, in particular, the building of user trust has been minimal. The available trust models, frameworks and cloud computing adoption strategies that exist mainly focus on cost reduction and the various benefits that are associated with migrating to a cloud computing platform. Available work on cloud computing does not provide clear guidelines for establishing user trust in a cloud computing application. The issue of establishing a reliable trust context for data and security within cloud computing is, up to this point, not well defined. This study investigates the impact that a lack of user trust has on the use of cloud computing. Strategies for enhancing user trust in cloud computing are required to overcome the data security concerns. This study focused on establishing methods to enhance user trust in cloud computing applications through the theoretical contributions of the Proposed Trust Model by Mayer, Davis, and Schoorman (1995) and the Confidentiality, Integrity, Availability (CIA) Triad by Steichen (2010). A questionnaire was used as a means of gathering data on trust-related perceptions of the use of cloud computing. The findings of this questionnaire administered to users and potential users of cloud computing applications are reported in this study. The questionnaire primarily investigates key concerns which result in self-moderation of cloud computing use and factors which would improve trust in cloud computing. Additionally, results relating to user awareness of potential confidentiality, integrity and availability risks are described. An initial cloud computing adoption model was proposed based on a content analysis of existing cloud computing literature. This initial model, empirically tested through the questionnaire, was an important foundation for the establishment of the Critical Success Factors (CSFs) and therefore the framework to enhance user trust in cloud computing applications. The framework proposed by this study aims to assist new cloud computing users to determine the appropriateness of a cloud computing service, thereby enhancing their trust in cloud computing applications.
- Full Text:
- Date Issued: 2014
- Authors: Nyoni, Tamsanqa B
- Date: 2014
- Subjects: Adoption -- Cloud Computing , User Trust
- Language: English
- Type: Thesis , Masters , MCom (Information Systems)
- Identifier: vital:11142 , http://hdl.handle.net/10353/d1014674 , Adoption -- Cloud Computing , User Trust
- Description: Cloud computing is one of the latest appealing technological trends to emerge in the Information Technology (IT) industry. However, despite the surge in activity and interest, there are significant and persistent concerns about cloud computing, particularly with regard to trusting the platform in terms of confidentiality, integrity and availability of user data stored through these applications. These factors are significant in determining trust in cloud computing and thus provide the foundation for this study. The significant role that trust plays in the use of cloud computing was considered in relation to various trust models, theories and frameworks. Cloud computing is still considered to be a new technology in the business world, therefore minimal work and academic research has been done on enhancing trust in cloud computing. Academic research which focuses on the adoption of cloud computing and, in particular, the building of user trust has been minimal. The available trust models, frameworks and cloud computing adoption strategies that exist mainly focus on cost reduction and the various benefits that are associated with migrating to a cloud computing platform. Available work on cloud computing does not provide clear guidelines for establishing user trust in a cloud computing application. The issue of establishing a reliable trust context for data and security within cloud computing is, up to this point, not well defined. This study investigates the impact that a lack of user trust has on the use of cloud computing. Strategies for enhancing user trust in cloud computing are required to overcome the data security concerns. This study focused on establishing methods to enhance user trust in cloud computing applications through the theoretical contributions of the Proposed Trust Model by Mayer, Davis, and Schoorman (1995) and the Confidentiality, Integrity, Availability (CIA) Triad by Steichen (2010). A questionnaire was used as a means of gathering data on trust-related perceptions of the use of cloud computing. The findings of this questionnaire administered to users and potential users of cloud computing applications are reported in this study. The questionnaire primarily investigates key concerns which result in self-moderation of cloud computing use and factors which would improve trust in cloud computing. Additionally, results relating to user awareness of potential confidentiality, integrity and availability risks are described. An initial cloud computing adoption model was proposed based on a content analysis of existing cloud computing literature. This initial model, empirically tested through the questionnaire, was an important foundation for the establishment of the Critical Success Factors (CSFs) and therefore the framework to enhance user trust in cloud computing applications. The framework proposed by this study aims to assist new cloud computing users to determine the appropriateness of a cloud computing service, thereby enhancing their trust in cloud computing applications.
- Full Text:
- Date Issued: 2014
Moving from bureacracy to revocracy: the role of leaders in accelerating transformation and service delivery in the public service
- Authors: Thakathi, Dovhani Reckson
- Date: 2013-09-10
- Subjects: Bureacracy -- revocracy , Service delivery
- Language: English
- Type: Inaugural lecture
- Identifier: vital:11971 , http://hdl.handle.net/10353/d1007275 , Bureacracy -- revocracy , Service delivery
- Description: Public Service
- Full Text:
- Date Issued: 2013-09-10
- Authors: Thakathi, Dovhani Reckson
- Date: 2013-09-10
- Subjects: Bureacracy -- revocracy , Service delivery
- Language: English
- Type: Inaugural lecture
- Identifier: vital:11971 , http://hdl.handle.net/10353/d1007275 , Bureacracy -- revocracy , Service delivery
- Description: Public Service
- Full Text:
- Date Issued: 2013-09-10
Information security and the dark side of trust
- Authors: Flowerday, Stephen
- Date: 2013-08-07
- Subjects: Information security , Information age , Cyber fraud , Social media , Internet , Trust , Systems theory
- Language: English
- Type: Inaugural lecture
- Identifier: vital:11970 , http://hdl.handle.net/10353/d1007234 , Information security , Information age , Cyber fraud , Social media , Internet , Trust , Systems theory
- Full Text:
- Date Issued: 2013-08-07
- Authors: Flowerday, Stephen
- Date: 2013-08-07
- Subjects: Information security , Information age , Cyber fraud , Social media , Internet , Trust , Systems theory
- Language: English
- Type: Inaugural lecture
- Identifier: vital:11970 , http://hdl.handle.net/10353/d1007234 , Information security , Information age , Cyber fraud , Social media , Internet , Trust , Systems theory
- Full Text:
- Date Issued: 2013-08-07
A critical analysis of public participation in the Integrated Development Plan of Buffalo City Metropolitan Municipality in the Eastern Cape (2013)
- Authors: Langa, V G
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11695 , http://hdl.handle.net/10353/d1015064
- Description: This mini-dissertation critically analyses Public Participation relationship to Integrated Development Planning of the Buffalo City Metropolitan Municipality. It analyses major theoretical trends in both fields’ history that have had a profound impact on the development of such relation. These include: politics-administration dichotomy, bureaucracy and democracy, theory and practice, and behavioralism. The literature on the models of public participation was extensively consulted in order to substantiate the thought and the practical views of the community members regarding the public participation on the integrated Development planning. Further consultation also took place on the Intergovernmental relations Framework in order to understand the expectations of the different spheres of government and the method in which they are to fulfill their constitutional obligation to support Municipalities as a service delivery of government. Respondents were identified by mean of sample selection. 10% of the total City Councillors were identified as respondents. Data was collected through the use of questionnaires, which were distributed to the respondents. All respondents were given three days to complete the questionnaires, where after they were collected by the researcher. Inclusive with the respondents was the Ward Committee members and community members; this made the total respondents to the total of 30. Permission was sought from the Council speaker prior to the questionnaires being distributed. The method of research of this study is mainly empirical research observation. However, a content analysis is conducted. The data collected include primary sources, such as scholarly publications in both fields, and other related material such the questionnaires that were distributed to sampled respondents. What has certainly become clear through this study is that change is necessary in the way local government currently does things for the benefit of the communities at large. The discipline of political science might not achieve the prestigious position it deserves inside the government and will not offer the appropriate programmes that communities need to serve in this government, until it can establish a better relationship with community. This research provides recommendations for extreme change from legislation compliant to service delivery driven. Once accomplished, these tasks might help in resolving the never end service delivery protest by the communities. It further outlines the need to capacitate the ward committees as well as ward councillors at large to make sure they are able to undertake the task at hand.
- Full Text:
- Date Issued: 2013
- Authors: Langa, V G
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11695 , http://hdl.handle.net/10353/d1015064
- Description: This mini-dissertation critically analyses Public Participation relationship to Integrated Development Planning of the Buffalo City Metropolitan Municipality. It analyses major theoretical trends in both fields’ history that have had a profound impact on the development of such relation. These include: politics-administration dichotomy, bureaucracy and democracy, theory and practice, and behavioralism. The literature on the models of public participation was extensively consulted in order to substantiate the thought and the practical views of the community members regarding the public participation on the integrated Development planning. Further consultation also took place on the Intergovernmental relations Framework in order to understand the expectations of the different spheres of government and the method in which they are to fulfill their constitutional obligation to support Municipalities as a service delivery of government. Respondents were identified by mean of sample selection. 10% of the total City Councillors were identified as respondents. Data was collected through the use of questionnaires, which were distributed to the respondents. All respondents were given three days to complete the questionnaires, where after they were collected by the researcher. Inclusive with the respondents was the Ward Committee members and community members; this made the total respondents to the total of 30. Permission was sought from the Council speaker prior to the questionnaires being distributed. The method of research of this study is mainly empirical research observation. However, a content analysis is conducted. The data collected include primary sources, such as scholarly publications in both fields, and other related material such the questionnaires that were distributed to sampled respondents. What has certainly become clear through this study is that change is necessary in the way local government currently does things for the benefit of the communities at large. The discipline of political science might not achieve the prestigious position it deserves inside the government and will not offer the appropriate programmes that communities need to serve in this government, until it can establish a better relationship with community. This research provides recommendations for extreme change from legislation compliant to service delivery driven. Once accomplished, these tasks might help in resolving the never end service delivery protest by the communities. It further outlines the need to capacitate the ward committees as well as ward councillors at large to make sure they are able to undertake the task at hand.
- Full Text:
- Date Issued: 2013
A critical assessment of the role of Eastern Cape Provincial Treasury in enforcing compliance with Public Finance Management Act for Public Entities, (South Africa)
- Authors: Libala, Pozisa
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11708 , http://hdl.handle.net/10353/d1015229
- Description: The term Public Administration meant the study of the public service. The purpose of the public service is to provide services to society. However, before any services are provided, certain functions should be undertaken within the public service. The public service is required to execute the policies of the government. In this system, public administration enables and supports the activity of public management. The public management functions are related to public administration and gives direction to the administrative conduct of public servants to ensure the effective execution of policies by the public service (Dye 1987:324). The purpose of Eastern Cape administration is to provide a legislative, political and administrative direction to the province and is also responsible for providing strategic financial direction, monitoring and oversight to the departments and the province in terms of the Public Finance Management Act, (PFMA) (Act No. 1 of 1999). The Eastern Cape administration renders strategic planning services, providing transversal policy opinions and advice and protocol development, it also provides technical and managerial support to the provincial government. Among other things it develops and implements a Human Resource strategy that gives effect to a sustainable Human Resource function and Human Resource plan in support of the organizational structure and provides financial processes to ensure efficient, effective, economical and transparent use of resources.
- Full Text:
- Date Issued: 2013
- Authors: Libala, Pozisa
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11708 , http://hdl.handle.net/10353/d1015229
- Description: The term Public Administration meant the study of the public service. The purpose of the public service is to provide services to society. However, before any services are provided, certain functions should be undertaken within the public service. The public service is required to execute the policies of the government. In this system, public administration enables and supports the activity of public management. The public management functions are related to public administration and gives direction to the administrative conduct of public servants to ensure the effective execution of policies by the public service (Dye 1987:324). The purpose of Eastern Cape administration is to provide a legislative, political and administrative direction to the province and is also responsible for providing strategic financial direction, monitoring and oversight to the departments and the province in terms of the Public Finance Management Act, (PFMA) (Act No. 1 of 1999). The Eastern Cape administration renders strategic planning services, providing transversal policy opinions and advice and protocol development, it also provides technical and managerial support to the provincial government. Among other things it develops and implements a Human Resource strategy that gives effect to a sustainable Human Resource function and Human Resource plan in support of the organizational structure and provides financial processes to ensure efficient, effective, economical and transparent use of resources.
- Full Text:
- Date Issued: 2013
A model for the implementation of Integrated Quality Management System (IQMS) in selected Eastern Cape schools
- Authors: Sambumbu, Antony Matemba
- Date: 2013
- Language: English
- Type: Thesis , Doctoral , PhD (in Public Administration)
- Identifier: vital:11703 , http://hdl.handle.net/10353/d1015152
- Description: The main purpose of this research was to evaluate the processes for IQMS implementation in the selected Eastern Cape schools so as to determine the model that can be postulated for improving the IQMS implementation in the South African schools. While mainly deriving from the fact that so far, empirical research reveals that the process for IQMS implementation has been marred with a significant number of challenges. The study star begins with the formulation of a thought-process in its overriding hypothesis. The hypothesis is that the application of a five constructs’ IQMS Implementation Model in Figure 1.1 would signficantly influence the successful IQMS implementation in South African schools. The five constructs that are outlined in the IQMS Implementation Model in Figure 1.1 include: (1) Considering the Notion of “Quality” and Whole School Evaluation, (2) Performance Management and Developmental Appraisals, (3) Considering Key Success Factors for IQMS Implementation, (4) the Use of Appropriate Implementation Processes, Systems and Methods, and (5) Constant Monitoring, and Evaluations and Applications of the Improvement Actions. Despite the fact that the integrated quality management theories strongly support this hypothesis, the study, in line with these five constructs which were also aligned with the five research questions and hypotheses that guided this research applies exploratory factor analysis. This has been done in order to further define the structure of the IQMS Implementation Model in Figure 1.1 prior to applying confirmatory factor analysis in order to determine whether the IQMS Implementation Model in Figure 1.1 would perfectly reproduce the 53 observed sample data which was used in the study. The results confirmed the overriding hypothesis in the IQMS Implementation Model in Figure 1.1 which is that effectiveness of the IQMS implementation processes in the South African schools can be significantly influenced by the application of the five constructs. These include: Considering the Notion of “Quality” and Whole School Evaluation, Performance Management and Developmental Appraisals, Considering Key Success Factors for IQMS Implementation, the Use of the Appropriate Implementation Processes, Systems and Methods, and Undertaking Constant Monitoring, Evaluations and Improvement Action. In effect, it was recommended that the Eastern Cape Department of Education must adopt the IQMS implementation Model in Figure 1.1 in order to effectively implement its integrated quality management systems. Despite examining the limitations of the study, the recommendations chapter also discussed the area for further research in which it was suggested that the area for further research would be: Evaluating the impact of appropriate standards’ setting on the successful IQMS implementation in the schools in the Eastern Cape schools.
- Full Text:
- Date Issued: 2013
- Authors: Sambumbu, Antony Matemba
- Date: 2013
- Language: English
- Type: Thesis , Doctoral , PhD (in Public Administration)
- Identifier: vital:11703 , http://hdl.handle.net/10353/d1015152
- Description: The main purpose of this research was to evaluate the processes for IQMS implementation in the selected Eastern Cape schools so as to determine the model that can be postulated for improving the IQMS implementation in the South African schools. While mainly deriving from the fact that so far, empirical research reveals that the process for IQMS implementation has been marred with a significant number of challenges. The study star begins with the formulation of a thought-process in its overriding hypothesis. The hypothesis is that the application of a five constructs’ IQMS Implementation Model in Figure 1.1 would signficantly influence the successful IQMS implementation in South African schools. The five constructs that are outlined in the IQMS Implementation Model in Figure 1.1 include: (1) Considering the Notion of “Quality” and Whole School Evaluation, (2) Performance Management and Developmental Appraisals, (3) Considering Key Success Factors for IQMS Implementation, (4) the Use of Appropriate Implementation Processes, Systems and Methods, and (5) Constant Monitoring, and Evaluations and Applications of the Improvement Actions. Despite the fact that the integrated quality management theories strongly support this hypothesis, the study, in line with these five constructs which were also aligned with the five research questions and hypotheses that guided this research applies exploratory factor analysis. This has been done in order to further define the structure of the IQMS Implementation Model in Figure 1.1 prior to applying confirmatory factor analysis in order to determine whether the IQMS Implementation Model in Figure 1.1 would perfectly reproduce the 53 observed sample data which was used in the study. The results confirmed the overriding hypothesis in the IQMS Implementation Model in Figure 1.1 which is that effectiveness of the IQMS implementation processes in the South African schools can be significantly influenced by the application of the five constructs. These include: Considering the Notion of “Quality” and Whole School Evaluation, Performance Management and Developmental Appraisals, Considering Key Success Factors for IQMS Implementation, the Use of the Appropriate Implementation Processes, Systems and Methods, and Undertaking Constant Monitoring, Evaluations and Improvement Action. In effect, it was recommended that the Eastern Cape Department of Education must adopt the IQMS implementation Model in Figure 1.1 in order to effectively implement its integrated quality management systems. Despite examining the limitations of the study, the recommendations chapter also discussed the area for further research in which it was suggested that the area for further research would be: Evaluating the impact of appropriate standards’ setting on the successful IQMS implementation in the schools in the Eastern Cape schools.
- Full Text:
- Date Issued: 2013