The moderating role of occupational self-efficacy and organisational justice in the relationship between perceived job insecurity and counterproductive work behaviour among bank employees in Nigeria
- Authors: Oluwole, Olugbenga Joseph
- Date: 2018
- Subjects: Job security Self-efficacy Bank employees
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10353/12665 , vital:39297
- Description: The unstable global economy and the drive by every organisation to remain in business and be competitive has led to many organisational downsizing, which in turn poses concerns towards identifying behaviours of the survivors’. These behaviours constitute the components of employees’ job performance which include task performance, organisational citizenship behaviour and counterproductive work behaviour (CWB). One of the major behavioural concerns facing organisations globally, in particular in Nigeria, is CWB, which previous studies identified as an attitudinal reaction of perceived job insecurity. Very few empirical studies in Nigeria have attempted to examine the relationship as well as the variables that can moderate the negative effect of job insecurity-CWB. This study, therefore, explores the moderating effects of occupational self-efficacy (OSE) and organisational justice on the job insecurity–CWB relationship among bank employees in Nigeria. Four theories provided the framework for the study, while a descriptive research design which utilized a cross-sectional survey was used. The multi-stage sampling procedure and purposive technique were employed to select the two participating banking organisations from the 22 licensed commercial banks in Nigeria. Using the convenience sampling technique, a total of 380 Nigerian bank employees who gave their personal consent participated through a structured questionnaire. The reliability coefficient of all the instruments are as follows: counterproductive work behaviour (α = .92), perceived job insecurity (α = .65), occupational self-efficacy (α = .82), organisational justice (α = .93) were used for data collection. The sample was taken from branches of the two selected banking organisations that cut across Lagos State, Nigeria, a cosmopolitan and Nigeria business hub. Six hypotheses were tested using descriptive statistics, zero-order correlation and hierarchical multiple regression at 0.05 level of significance. A significant positive relationship existed between: job insecurity and CWB (r = .14); job insecurity and sabotage (r = .23), job insecurity and withdrawal (r = .14) and job insecurity and abuse (r = .20) of sub-dimensions of CWB. Also, a significant relationship existed between OSE and CWB (r = .12); OSE and withdrawal (r = .27) and OSE and abuse (r = .12) of the sub-dimensions of CWB. And lastly, a significant positive relationship existed between organisational justice and CWB (r = .11); distributive justice and CWB (r = .13), procedural justice and CWB (r = .17); organisational justice and withdrawal (r = .35), and a negative relationship between organisational justice and production deviance (r = -.12) of the sub-dimensions of CWB. Also, a significant positive relationship existed on distributive justice and withdrawal behaviour (r = .22) and distributive justice and abuse (r = .12); procedural justice and sabotage (r = .17); procedural justice and withdrawal (r = .44); Interactional justice and withdrawal (r = .29) and a significant negative relationship existed on interactional justice and sabotage. Furthermore, there were significant moderator effects of OSE on job insecurity- CWB relationship (β = .11, p<.05); significant moderator effects of OSE on job insecurity-abuse behaviour (β = .13, p<.05) of sub-dimension of CWB. Also, there was significant moderator effects of organisational justice in job insecurity-CWB relationship (β = -.10, p<.05), interaction effect of procedural justice in job insecurity-withdrawal behaviour relationship (β = .24, p<.01) and interaction effect of interactional justice in job insecurity-abuse behaviour relationship (β = -.39, p<.001). And lastly, there was no significant joint moderator effects of OSE and organisational justice in job insecurity and CWB relationship (β = .00, ns), while there was significant moderator effect of joint OSE and organisational justice on job insecurity – sabotage relationshi0p (β = .17, p<.01) and job insecurity – withdrawal behaviour (β = .14, p<.01) The findings of this study pointed to the significance of employees’ cognitive sense as important and stable resources which organisational practitioners need to take into consideration during organisational change approach. Also, the banking organisation must clearly state the procedure and implementations of downsizing policies.
- Full Text:
- Authors: Oluwole, Olugbenga Joseph
- Date: 2018
- Subjects: Job security Self-efficacy Bank employees
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10353/12665 , vital:39297
- Description: The unstable global economy and the drive by every organisation to remain in business and be competitive has led to many organisational downsizing, which in turn poses concerns towards identifying behaviours of the survivors’. These behaviours constitute the components of employees’ job performance which include task performance, organisational citizenship behaviour and counterproductive work behaviour (CWB). One of the major behavioural concerns facing organisations globally, in particular in Nigeria, is CWB, which previous studies identified as an attitudinal reaction of perceived job insecurity. Very few empirical studies in Nigeria have attempted to examine the relationship as well as the variables that can moderate the negative effect of job insecurity-CWB. This study, therefore, explores the moderating effects of occupational self-efficacy (OSE) and organisational justice on the job insecurity–CWB relationship among bank employees in Nigeria. Four theories provided the framework for the study, while a descriptive research design which utilized a cross-sectional survey was used. The multi-stage sampling procedure and purposive technique were employed to select the two participating banking organisations from the 22 licensed commercial banks in Nigeria. Using the convenience sampling technique, a total of 380 Nigerian bank employees who gave their personal consent participated through a structured questionnaire. The reliability coefficient of all the instruments are as follows: counterproductive work behaviour (α = .92), perceived job insecurity (α = .65), occupational self-efficacy (α = .82), organisational justice (α = .93) were used for data collection. The sample was taken from branches of the two selected banking organisations that cut across Lagos State, Nigeria, a cosmopolitan and Nigeria business hub. Six hypotheses were tested using descriptive statistics, zero-order correlation and hierarchical multiple regression at 0.05 level of significance. A significant positive relationship existed between: job insecurity and CWB (r = .14); job insecurity and sabotage (r = .23), job insecurity and withdrawal (r = .14) and job insecurity and abuse (r = .20) of sub-dimensions of CWB. Also, a significant relationship existed between OSE and CWB (r = .12); OSE and withdrawal (r = .27) and OSE and abuse (r = .12) of the sub-dimensions of CWB. And lastly, a significant positive relationship existed between organisational justice and CWB (r = .11); distributive justice and CWB (r = .13), procedural justice and CWB (r = .17); organisational justice and withdrawal (r = .35), and a negative relationship between organisational justice and production deviance (r = -.12) of the sub-dimensions of CWB. Also, a significant positive relationship existed on distributive justice and withdrawal behaviour (r = .22) and distributive justice and abuse (r = .12); procedural justice and sabotage (r = .17); procedural justice and withdrawal (r = .44); Interactional justice and withdrawal (r = .29) and a significant negative relationship existed on interactional justice and sabotage. Furthermore, there were significant moderator effects of OSE on job insecurity- CWB relationship (β = .11, p<.05); significant moderator effects of OSE on job insecurity-abuse behaviour (β = .13, p<.05) of sub-dimension of CWB. Also, there was significant moderator effects of organisational justice in job insecurity-CWB relationship (β = -.10, p<.05), interaction effect of procedural justice in job insecurity-withdrawal behaviour relationship (β = .24, p<.01) and interaction effect of interactional justice in job insecurity-abuse behaviour relationship (β = -.39, p<.001). And lastly, there was no significant joint moderator effects of OSE and organisational justice in job insecurity and CWB relationship (β = .00, ns), while there was significant moderator effect of joint OSE and organisational justice on job insecurity – sabotage relationshi0p (β = .17, p<.01) and job insecurity – withdrawal behaviour (β = .14, p<.01) The findings of this study pointed to the significance of employees’ cognitive sense as important and stable resources which organisational practitioners need to take into consideration during organisational change approach. Also, the banking organisation must clearly state the procedure and implementations of downsizing policies.
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The nexus between savings, investment and foreign capital in South Africa : an application of the Feldstein-Horioka puzzle
- Authors: Mtolo, Inga
- Date: 2018
- Subjects: Investments, Foreign -- South Africa Saving and investment -- South Africa Capital movements -- South Africa
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10353/8968 , vital:34177
- Description: This study investigates the relationship between savings, investment and foreign capital in South Africa, with special focus on the application of the Feldstein-Horioka theory. South Africa is a country that is still faced with relatively low saving levels. Given the low savings experienced by the country, available literature has alluded that foreign capital has played a greater role as the major driver of private investment expenditure in South Africa. Based on this background, the study empirically investigates the relationship between savings, investment and foreign capital utilising the Autoregressive Distributed Lag Model estimation technique for the period 1965 to 2015. The empirical results revealed that there is a positive and significant relationship between savings and investment in South Africa. The empirical results also show that for the period 1995 to 2015, the different types of external financial flows utilized in the study and investment have a positive relationship. These results have been consistent with our apriori expectations and other prior studies. This suggests that, in the case of South Africa, apart from interest rates, there are other factors that determine investment. The positive relationship between investment and foreign capital flows suggest that policies which are aimed at attracting the different types of foreign financial flows should be implemented.
- Full Text:
- Authors: Mtolo, Inga
- Date: 2018
- Subjects: Investments, Foreign -- South Africa Saving and investment -- South Africa Capital movements -- South Africa
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10353/8968 , vital:34177
- Description: This study investigates the relationship between savings, investment and foreign capital in South Africa, with special focus on the application of the Feldstein-Horioka theory. South Africa is a country that is still faced with relatively low saving levels. Given the low savings experienced by the country, available literature has alluded that foreign capital has played a greater role as the major driver of private investment expenditure in South Africa. Based on this background, the study empirically investigates the relationship between savings, investment and foreign capital utilising the Autoregressive Distributed Lag Model estimation technique for the period 1965 to 2015. The empirical results revealed that there is a positive and significant relationship between savings and investment in South Africa. The empirical results also show that for the period 1995 to 2015, the different types of external financial flows utilized in the study and investment have a positive relationship. These results have been consistent with our apriori expectations and other prior studies. This suggests that, in the case of South Africa, apart from interest rates, there are other factors that determine investment. The positive relationship between investment and foreign capital flows suggest that policies which are aimed at attracting the different types of foreign financial flows should be implemented.
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The role of the church in social development : the case of selected churches in Nairobi, Kenya
- Authors: Mutunga, Daniel Kioko
- Date: 2018
- Subjects: Perception Social action Community development
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10353/12599 , vital:39291
- Description: The church as a unique society was founded by Jesus Christ who also set a pattern for its operations. Primary to the core responsibilities of the church, according to Scripture, is to reconcile creation to the Creator by transforming society to regain its lost nature. The Christian Church in Kenya was established by missionaries from different parts of the world about three centuries ago. It has since grown and spread to almost all the parts of the country, but all the major denominations have vibrant congregations in Nairobi. A quick categorisation of the church in Kenya would be into the Mainline and the Pentecostal churches. This study set out to investigate the perception the church in Nairobi holds on in its involvement in social action, whether the church thinks social action is part of its ministry, and what kind of engagements in social action the church in Nairobi is currently having. The study employed a qualitative approach and an exploratory design. Using the questionnaire and interview methods, data was collected from thirty two (32) church leaders (including pastors) sampled to be representative of the Mainline and the Pentecostal groups of churches. The data was transcribed, coded, categorised and interpreted following the themes which emerged in relation to the study objectives and the nature of the responses. The results of the study show that the church holds different perceptions on its responsibility and involvement with regard to social action. The findings show two extremes: those who see social action as core to the mission of the church and those who think social action is the responsibility of the government or of non-governmental agencies. Generally most churches do not plan or budget for social actions. The few that are engaged in in it the budgets are far too low compared to the other church activities and the plans are unstructured and sporadic Active engagement in social action by the church in Nairobi is therefore, by and large, unplanned and episodic. However, the few who are already engaged in social action have witnessed great success in community transformation. The study concludes that the church has not fully understood its ministry and this could be the reason why social action is not part of its agenda. This further explains the sporadic and truncated nature of social action in the church in Nairobi. The study recommends a review of the curriculum in seminaries and the retraining of practising pastors to embrace holistic ministry. This will address the current misconceptions, address the current dichotomy of sacred-secular in church ministry, and hence increase organised participation of the church in social action.
- Full Text:
- Authors: Mutunga, Daniel Kioko
- Date: 2018
- Subjects: Perception Social action Community development
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10353/12599 , vital:39291
- Description: The church as a unique society was founded by Jesus Christ who also set a pattern for its operations. Primary to the core responsibilities of the church, according to Scripture, is to reconcile creation to the Creator by transforming society to regain its lost nature. The Christian Church in Kenya was established by missionaries from different parts of the world about three centuries ago. It has since grown and spread to almost all the parts of the country, but all the major denominations have vibrant congregations in Nairobi. A quick categorisation of the church in Kenya would be into the Mainline and the Pentecostal churches. This study set out to investigate the perception the church in Nairobi holds on in its involvement in social action, whether the church thinks social action is part of its ministry, and what kind of engagements in social action the church in Nairobi is currently having. The study employed a qualitative approach and an exploratory design. Using the questionnaire and interview methods, data was collected from thirty two (32) church leaders (including pastors) sampled to be representative of the Mainline and the Pentecostal groups of churches. The data was transcribed, coded, categorised and interpreted following the themes which emerged in relation to the study objectives and the nature of the responses. The results of the study show that the church holds different perceptions on its responsibility and involvement with regard to social action. The findings show two extremes: those who see social action as core to the mission of the church and those who think social action is the responsibility of the government or of non-governmental agencies. Generally most churches do not plan or budget for social actions. The few that are engaged in in it the budgets are far too low compared to the other church activities and the plans are unstructured and sporadic Active engagement in social action by the church in Nairobi is therefore, by and large, unplanned and episodic. However, the few who are already engaged in social action have witnessed great success in community transformation. The study concludes that the church has not fully understood its ministry and this could be the reason why social action is not part of its agenda. This further explains the sporadic and truncated nature of social action in the church in Nairobi. The study recommends a review of the curriculum in seminaries and the retraining of practising pastors to embrace holistic ministry. This will address the current misconceptions, address the current dichotomy of sacred-secular in church ministry, and hence increase organised participation of the church in social action.
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The role of the school management team in ensuring quality education: a case study of the iQonce high school in the Buffalo City Metro Education District in Eastern Cape
- Authors: Fudam, Noluthando
- Date: 2018
- Subjects: School management teams School management and organization|
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/13348 , vital:39636
- Description: Since 1994, South Africa has undergone drastic fundamental changes in almost every sphere of society. Within education, the change has seen the significant transformation of the education system. One of the primary aims for the transformation of the education system was to provide quality education to all the children of the Republic of South Africa. The School Management Teams (SMTs) were introduced in order to increase accountability within a transformed education system. The aim of the study was to investigate the role of SMTs in ensuring quality education, with the aim of finding sustainable ways of improving the quality of education at the Iqonce high school at the Iqonce high school and the department of Education in the Eastern Cape Province. The objectives of the study were: a) To assess the role played by SMT in enhancing quality education at Iqonce high school in King Williams Town. b) To assess the role played by SMTs in enhancing quality education. c) To assess the challenges faced by the SMT in managing quality education and the functionality of the school. d) To identify training needs for SMTs to operate in their full capacity educational leadership and management. e) To explore an alternative policy framework that will help the SMTs in enhancing quality education. A qualitative research approach was employed and included an interview guide. Participants included four (4) SMT members, six (6) educators and six (6) parents drawn from the SGB of the Iqonce high school in the Buffalo City Metro Education District. Research findings indicated that the Eastern Cape Department of Education (ECDoE) does not fully support the SMT members at Iqonce high school in their role of ensuring quality education. The study made numerous recommendations which included training of SMT members on how to manage the school. The ECDoE must work very closely with SMT members at Iqonce high school, also listens to their concerns. The teachers must understand that in order for SMTs to work effectively they need their support, even other stakeholders must support SMTs. There needs to be sound annual plans with targets that show how the annual target will be achieved.
- Full Text:
- Authors: Fudam, Noluthando
- Date: 2018
- Subjects: School management teams School management and organization|
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/13348 , vital:39636
- Description: Since 1994, South Africa has undergone drastic fundamental changes in almost every sphere of society. Within education, the change has seen the significant transformation of the education system. One of the primary aims for the transformation of the education system was to provide quality education to all the children of the Republic of South Africa. The School Management Teams (SMTs) were introduced in order to increase accountability within a transformed education system. The aim of the study was to investigate the role of SMTs in ensuring quality education, with the aim of finding sustainable ways of improving the quality of education at the Iqonce high school at the Iqonce high school and the department of Education in the Eastern Cape Province. The objectives of the study were: a) To assess the role played by SMT in enhancing quality education at Iqonce high school in King Williams Town. b) To assess the role played by SMTs in enhancing quality education. c) To assess the challenges faced by the SMT in managing quality education and the functionality of the school. d) To identify training needs for SMTs to operate in their full capacity educational leadership and management. e) To explore an alternative policy framework that will help the SMTs in enhancing quality education. A qualitative research approach was employed and included an interview guide. Participants included four (4) SMT members, six (6) educators and six (6) parents drawn from the SGB of the Iqonce high school in the Buffalo City Metro Education District. Research findings indicated that the Eastern Cape Department of Education (ECDoE) does not fully support the SMT members at Iqonce high school in their role of ensuring quality education. The study made numerous recommendations which included training of SMT members on how to manage the school. The ECDoE must work very closely with SMT members at Iqonce high school, also listens to their concerns. The teachers must understand that in order for SMTs to work effectively they need their support, even other stakeholders must support SMTs. There needs to be sound annual plans with targets that show how the annual target will be achieved.
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The role of ward committees in the local government sector: a case study of Enoch Mgijima local municipality of Eastern Cape (2012 – 2016)
- Authors: Mteyise, Nomapa Pretty
- Date: 2018
- Subjects: Public administration--Citizen participation. , Community development. , Public administration.
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/22143 , vital:51987
- Description: Public participation is a vital aspect of developmental local government. A ward committee system was introduced in South Africa, as a channel for driving public participation programmes. This study set out to examine the experiences of ward committee members in Enoch Mgijima Local Municipality (EMLM). The aim was to assess the ward committee system as a vehicle for meaningful public participation in the integrated development planning processes. In 1995 the government formulated the White Paper on the Transformation of the Public Service. It indicated the importance of service delivery, and the aim was to transform the South African public service, as the key machinery of the government to equalize service delivery to all citizens. In 1996, the Constitution of the Republic of South Africa anchored the Bill of Rights as the cornerstone of democracy that enshrines the rights of all people and affirms the democratic values of human dignity, equality and freedom. The South African government has developed a wide array of legislation that ensures that communities are consulted on an unremitting basis with regard to how services need to be rendered. Communities have a right to be consulted and to give input into issues affecting them. Public consultation as envisaged in the South African legislation has, nevertheless, not yielded the desired results, which is evident in the spate of service delivery protests over poor or non-service delivery. Section 152(1) (e) of the Constitution promotes involvement of communities and community organisations in the matters of local government. Section 73 of the Municipal Structures Act (Act 117 of 1998) also requires municipalities to establish ward committees in a manner that seeks to enhance participatory democracy at the local level. This study set out to explore the experiences of ward committee members in EMLM. The intention was to evaluate the role of ward committees in the local government sector. , Thesis (MPA) -- University of Fort Hare, 2022
- Full Text:
- Authors: Mteyise, Nomapa Pretty
- Date: 2018
- Subjects: Public administration--Citizen participation. , Community development. , Public administration.
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/22143 , vital:51987
- Description: Public participation is a vital aspect of developmental local government. A ward committee system was introduced in South Africa, as a channel for driving public participation programmes. This study set out to examine the experiences of ward committee members in Enoch Mgijima Local Municipality (EMLM). The aim was to assess the ward committee system as a vehicle for meaningful public participation in the integrated development planning processes. In 1995 the government formulated the White Paper on the Transformation of the Public Service. It indicated the importance of service delivery, and the aim was to transform the South African public service, as the key machinery of the government to equalize service delivery to all citizens. In 1996, the Constitution of the Republic of South Africa anchored the Bill of Rights as the cornerstone of democracy that enshrines the rights of all people and affirms the democratic values of human dignity, equality and freedom. The South African government has developed a wide array of legislation that ensures that communities are consulted on an unremitting basis with regard to how services need to be rendered. Communities have a right to be consulted and to give input into issues affecting them. Public consultation as envisaged in the South African legislation has, nevertheless, not yielded the desired results, which is evident in the spate of service delivery protests over poor or non-service delivery. Section 152(1) (e) of the Constitution promotes involvement of communities and community organisations in the matters of local government. Section 73 of the Municipal Structures Act (Act 117 of 1998) also requires municipalities to establish ward committees in a manner that seeks to enhance participatory democracy at the local level. This study set out to explore the experiences of ward committee members in EMLM. The intention was to evaluate the role of ward committees in the local government sector. , Thesis (MPA) -- University of Fort Hare, 2022
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Water resources management and its impact on small scale farming :the case of Lesotho
- Authors: Malinga, Wayne
- Date: 2018
- Subjects: Water resources development -- Lesotho Water-supply -- Lesotho Farms, Small -- Lesotho
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10353/9089 , vital:34256
- Description: This study is premised on the assumption that empowering the small-scale farmers in securing property rights and enforcement of these rights are the prime movers of agricultural development. Logically, it follows that by empowering small-scale farmers and giving them access to resources such as credits, subsidies and extension services the state can play a mediating role in transforming the agricultural land scape in Lesotho. Unless farmers are empowered the water resources in Lesotho will continue to serve the interest of the rent-seeking elite. Given the nature of the issues under investigation, the mixed research methodology (the use of both qualitative and quantitative methods) was used as a method of inquiry in order to get a deeper understanding of the phenomenon of water resources management and its subsequent impact on small scale farming in the rural areas of Lesotho. Both methods played a complimentary role by capitalising on both their strengths and weaknesses so as to provide various dynamics and linkages between the two variables of water resources management and small scale farming. The material condition of small scale farmers is intrinsically associated with the active state mediation in agriculture. Yet, the adopted Integrated Water Resources Management (IWRM) approach is still to materialise. This thesis, thus, argues that there is a need for a more holistic integrated water resources management framework that is livelihoods based and re-emphasises the need for conserving the ecosystem. Therefore, implementing a more holistic integrated water resources management approach is critical and vital in improving agricultural production and subsequently the livelihoods of small scale farmers and households. Although this thesis used Lesotho as the case study, it is hoped that the findings may provide tentative answers for other Sub-Saharan countries on how to properly and efficiently manage water resources so as to boost agricultural production amongst small scale farmers in order to improve human conditions and promote sustainable development in the rural areas.
- Full Text:
- Authors: Malinga, Wayne
- Date: 2018
- Subjects: Water resources development -- Lesotho Water-supply -- Lesotho Farms, Small -- Lesotho
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10353/9089 , vital:34256
- Description: This study is premised on the assumption that empowering the small-scale farmers in securing property rights and enforcement of these rights are the prime movers of agricultural development. Logically, it follows that by empowering small-scale farmers and giving them access to resources such as credits, subsidies and extension services the state can play a mediating role in transforming the agricultural land scape in Lesotho. Unless farmers are empowered the water resources in Lesotho will continue to serve the interest of the rent-seeking elite. Given the nature of the issues under investigation, the mixed research methodology (the use of both qualitative and quantitative methods) was used as a method of inquiry in order to get a deeper understanding of the phenomenon of water resources management and its subsequent impact on small scale farming in the rural areas of Lesotho. Both methods played a complimentary role by capitalising on both their strengths and weaknesses so as to provide various dynamics and linkages between the two variables of water resources management and small scale farming. The material condition of small scale farmers is intrinsically associated with the active state mediation in agriculture. Yet, the adopted Integrated Water Resources Management (IWRM) approach is still to materialise. This thesis, thus, argues that there is a need for a more holistic integrated water resources management framework that is livelihoods based and re-emphasises the need for conserving the ecosystem. Therefore, implementing a more holistic integrated water resources management approach is critical and vital in improving agricultural production and subsequently the livelihoods of small scale farmers and households. Although this thesis used Lesotho as the case study, it is hoped that the findings may provide tentative answers for other Sub-Saharan countries on how to properly and efficiently manage water resources so as to boost agricultural production amongst small scale farmers in order to improve human conditions and promote sustainable development in the rural areas.
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A bring your own device information security behavioural model
- Authors: Musarurwa, Alfred
- Date: 2017
- Subjects: Data protection Computer security -- Management Privacy, Right of
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10353/8587 , vital:33166
- Description: The Bring Your Own Device (BYOD) phenomenon has become prevalent in the modern-day workplace, including the banking industry. Employees who own devices have become the unintended administrators of the organisation’s information as their mobile devices often carry information belonging to the organisation. The unintended administrator is not necessarily schooled or aware of the information security risks and challenges that are associated with the BYOD. This inadvertently shifts the management of organisational information security from the information technology (IT) administrator to the unintended administrator. This shift leaves the organisation at risk of information security breaches that can permeate the organisation, which result from the behaviour that the unintended administrator displays when operating the mobile device. This study introduces the BYOD Information Security Behavioural (BISB) model. The model constructs are a combination of individual and organisational traits of the unintended administrator. The purpose of this study is to mitigate the risks posed by the unintended administrator in organisations through the implementation this model. The risk that the unintended administrator poses in relation to the BYOD phenomenon results in chief information officers (CIOs) being unable to totally control these mobile devices. Traditional endpoint information security management tools and methods can no longer secure devices in the BYOD the way they can in the traditional network where they are confined to the organisation’s IT administrator. This results in the organisation’s information security becoming the responsibility of the unintended administrator. This study was conducted in the banking sector in Zimbabwe. It is noteworthy that the BYOD phenomenon has become prevalent in the banking sector among other organisational sectors like education, health or even government departments. Information security is also an important component of the banks as such and a choice was made to conduct the study in the banking industry. The design science research paradigm was followed in this study and included a survey of 270 bank employees in Zimbabwe, which received 170 complete responses. A literature review on both employee behaviour and organisational culture was conducted, followed by a case study of a commercial bank in Zimbabwe. The literature review culminated in traits that were then classified as individual traits and organisational traits. Six constructs –, knowledge, attitude, habit, environment, governance and training – were identified from the literature and combined to form the BYOD information security behavioural (BISB) model. Statistical calculations were conducted on the survey results which informed the reliability, validity and rigour of the model constructs. An expert review including industry experts was conducted to evaluate the BISB model. This study concludes by recommending that organisations in Zimbabwe should make use of the BISB model to mitigate the information security risks that are posed by the unintended administrator. While there are technical solutions for managing the information security risks that come with the BYOD, this study points out that without harnessing the individual and organisational traits that make up the BYOD information security behavioural model for the unintended administrator, technical solutions alone will not be effective.
- Full Text:
- Authors: Musarurwa, Alfred
- Date: 2017
- Subjects: Data protection Computer security -- Management Privacy, Right of
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10353/8587 , vital:33166
- Description: The Bring Your Own Device (BYOD) phenomenon has become prevalent in the modern-day workplace, including the banking industry. Employees who own devices have become the unintended administrators of the organisation’s information as their mobile devices often carry information belonging to the organisation. The unintended administrator is not necessarily schooled or aware of the information security risks and challenges that are associated with the BYOD. This inadvertently shifts the management of organisational information security from the information technology (IT) administrator to the unintended administrator. This shift leaves the organisation at risk of information security breaches that can permeate the organisation, which result from the behaviour that the unintended administrator displays when operating the mobile device. This study introduces the BYOD Information Security Behavioural (BISB) model. The model constructs are a combination of individual and organisational traits of the unintended administrator. The purpose of this study is to mitigate the risks posed by the unintended administrator in organisations through the implementation this model. The risk that the unintended administrator poses in relation to the BYOD phenomenon results in chief information officers (CIOs) being unable to totally control these mobile devices. Traditional endpoint information security management tools and methods can no longer secure devices in the BYOD the way they can in the traditional network where they are confined to the organisation’s IT administrator. This results in the organisation’s information security becoming the responsibility of the unintended administrator. This study was conducted in the banking sector in Zimbabwe. It is noteworthy that the BYOD phenomenon has become prevalent in the banking sector among other organisational sectors like education, health or even government departments. Information security is also an important component of the banks as such and a choice was made to conduct the study in the banking industry. The design science research paradigm was followed in this study and included a survey of 270 bank employees in Zimbabwe, which received 170 complete responses. A literature review on both employee behaviour and organisational culture was conducted, followed by a case study of a commercial bank in Zimbabwe. The literature review culminated in traits that were then classified as individual traits and organisational traits. Six constructs –, knowledge, attitude, habit, environment, governance and training – were identified from the literature and combined to form the BYOD information security behavioural (BISB) model. Statistical calculations were conducted on the survey results which informed the reliability, validity and rigour of the model constructs. An expert review including industry experts was conducted to evaluate the BISB model. This study concludes by recommending that organisations in Zimbabwe should make use of the BISB model to mitigate the information security risks that are posed by the unintended administrator. While there are technical solutions for managing the information security risks that come with the BYOD, this study points out that without harnessing the individual and organisational traits that make up the BYOD information security behavioural model for the unintended administrator, technical solutions alone will not be effective.
- Full Text:
A critical analysis of the dynamics of intergovernmental relations in Zimbabwe
- Authors: Chakunda, Vincent
- Date: 2017
- Subjects: Intergovernmental fiscal relations -- Zimbabwe International relations
- Language: English
- Type: Thesis , Doctoral , Public Administration
- Identifier: http://hdl.handle.net/10353/7979 , vital:31345
- Description: The field of intergovernmental relations (IGR), both from a conceptual and practical perspective presents a contested order in Zimbabwe’s political and public administration discourse, with a fairly long and complex historical and institutional context. The advent of colonialism in Zimbabwe (then Rhodesia) gave birth to a dualised form of government with a separatist development agenda. The dualistic model of government was anchored on a segregationist centralist ideology that advanced a white supremacist agenda while entrenching underdevelopment in native areas. This was attained through the use of draconic and ingrained racially discriminatory laws, ordinances and policy enactments, inter alia, the 1910 High Commissioner’s Proclamation, the Native Councils Act, the African Councils Act, and the District Councils Act which supported the overriding philosophy of colonialist hegemony. The direct rule policy was used and in practice, administrative, political, judicial and legislative powers were under the purview of the whites. Under this political dispensation, the nature of IGR was typically a master-servant relationship as African institutions had limited policy latitude under the tentacles of race-driven white control over the socio-economic and political space with an exploitative and subservient underpinning. The demise of colonialism and the birth of independent Zimbabwe in 1980 ushered a new political dispensation. The post-independence government embarked on a number of reforms aimed at dismantling the racist undertones of government. These reforms include the expanded decentralization frameworks supported by legislative instruments and policies such as the 1984 Prime Minister’s Directive and the 1996 thirteen principles of decentralization. Other key reforms are the 1996 Urban Councils Act, Chapter 29:15 and the 1988 Rural District Councils Act, Chapter 29:13. However, it is important to note that despite this plethora of legislation and reforms purportedly meant to dismantle racist backed institutional differentiation, the new national government did not depose its excessive control on sub-national governments. It is therefore an insoluble contradiction that the legislation and institutions created in post-independence Zimbabwe promoted the autonomy of sub-national governments while broadening democracy and citizen participation. This era rather presents an aporetic discourse epitomized by the national government’s perfection of colonial dominance approaches through creating legislation and institutions to retain wide and extensive control of sub-national governments. The Global Political Agreement of 2009 culminated into the promulgation of the Constitution of Zimbabwe Amendment Number 20 of 2013 with provisions for devolution of power, Provincial and Metropolitan Councils and the enshrinement of Local Government as a tier of government with constitutionally guaranteed autonomy. However, despite these reforms with far reaching implications on the configuration of IGR, the ZANUPF led national government is lethargic in implementing them. This has sparked controversy as these constitutional reforms and their potential to promote an integrated and efficient system of governance may turn out to be a pyrrhic victory. This is so because the necessary legislation anchoring the constitutional reforms may not be created in the foreseeable future as the current national government views devolution, for instance, as tantamount to surrendering political power to sub-national institutions. The purpose of the study was to critically examine the dynamics of intergovernmental relations in Zimbabwe. The overlapping authority model of IGR and the theory of networked governance underpinned the study. A comparative study of IGR was conducted focusing on two federal nations (United States of America) and Nigeria) and two unitary nations (United Kingdom and South Africa). A qualitative phenomenological methodology was used and the sample size was 20 respondents selected using the purposive sampling technique. Data was collected using in-depth interviews and analyzed using thematic analysis and critical discourse analysis. Key findings of the study reflected on the conception and relevance of IGR in unitary nations in contrast to classical perspectives that restricted the field as a discourse of federalism. The study established that the unitary system of Zimbabwe is anchored on a strong centralist ideology that suffocates the autonomy of sub-national institutions. In the same context, there is absence of political will on the part of the ZANUPF led government to implement crucial constitutional reforms that have a bearing on the configuration of IGR. The study also revealed that political party incongruence is a threat to intergovernmental coordination, integrated planning and collaborative development. Various recommendations were made from the study and these include that national government should expedite the implementation of the Constitution, codification of IGR by way of legislation and rationalization of fiscal transfers and intergovernmental fiscal equalization.
- Full Text:
- Authors: Chakunda, Vincent
- Date: 2017
- Subjects: Intergovernmental fiscal relations -- Zimbabwe International relations
- Language: English
- Type: Thesis , Doctoral , Public Administration
- Identifier: http://hdl.handle.net/10353/7979 , vital:31345
- Description: The field of intergovernmental relations (IGR), both from a conceptual and practical perspective presents a contested order in Zimbabwe’s political and public administration discourse, with a fairly long and complex historical and institutional context. The advent of colonialism in Zimbabwe (then Rhodesia) gave birth to a dualised form of government with a separatist development agenda. The dualistic model of government was anchored on a segregationist centralist ideology that advanced a white supremacist agenda while entrenching underdevelopment in native areas. This was attained through the use of draconic and ingrained racially discriminatory laws, ordinances and policy enactments, inter alia, the 1910 High Commissioner’s Proclamation, the Native Councils Act, the African Councils Act, and the District Councils Act which supported the overriding philosophy of colonialist hegemony. The direct rule policy was used and in practice, administrative, political, judicial and legislative powers were under the purview of the whites. Under this political dispensation, the nature of IGR was typically a master-servant relationship as African institutions had limited policy latitude under the tentacles of race-driven white control over the socio-economic and political space with an exploitative and subservient underpinning. The demise of colonialism and the birth of independent Zimbabwe in 1980 ushered a new political dispensation. The post-independence government embarked on a number of reforms aimed at dismantling the racist undertones of government. These reforms include the expanded decentralization frameworks supported by legislative instruments and policies such as the 1984 Prime Minister’s Directive and the 1996 thirteen principles of decentralization. Other key reforms are the 1996 Urban Councils Act, Chapter 29:15 and the 1988 Rural District Councils Act, Chapter 29:13. However, it is important to note that despite this plethora of legislation and reforms purportedly meant to dismantle racist backed institutional differentiation, the new national government did not depose its excessive control on sub-national governments. It is therefore an insoluble contradiction that the legislation and institutions created in post-independence Zimbabwe promoted the autonomy of sub-national governments while broadening democracy and citizen participation. This era rather presents an aporetic discourse epitomized by the national government’s perfection of colonial dominance approaches through creating legislation and institutions to retain wide and extensive control of sub-national governments. The Global Political Agreement of 2009 culminated into the promulgation of the Constitution of Zimbabwe Amendment Number 20 of 2013 with provisions for devolution of power, Provincial and Metropolitan Councils and the enshrinement of Local Government as a tier of government with constitutionally guaranteed autonomy. However, despite these reforms with far reaching implications on the configuration of IGR, the ZANUPF led national government is lethargic in implementing them. This has sparked controversy as these constitutional reforms and their potential to promote an integrated and efficient system of governance may turn out to be a pyrrhic victory. This is so because the necessary legislation anchoring the constitutional reforms may not be created in the foreseeable future as the current national government views devolution, for instance, as tantamount to surrendering political power to sub-national institutions. The purpose of the study was to critically examine the dynamics of intergovernmental relations in Zimbabwe. The overlapping authority model of IGR and the theory of networked governance underpinned the study. A comparative study of IGR was conducted focusing on two federal nations (United States of America) and Nigeria) and two unitary nations (United Kingdom and South Africa). A qualitative phenomenological methodology was used and the sample size was 20 respondents selected using the purposive sampling technique. Data was collected using in-depth interviews and analyzed using thematic analysis and critical discourse analysis. Key findings of the study reflected on the conception and relevance of IGR in unitary nations in contrast to classical perspectives that restricted the field as a discourse of federalism. The study established that the unitary system of Zimbabwe is anchored on a strong centralist ideology that suffocates the autonomy of sub-national institutions. In the same context, there is absence of political will on the part of the ZANUPF led government to implement crucial constitutional reforms that have a bearing on the configuration of IGR. The study also revealed that political party incongruence is a threat to intergovernmental coordination, integrated planning and collaborative development. Various recommendations were made from the study and these include that national government should expedite the implementation of the Constitution, codification of IGR by way of legislation and rationalization of fiscal transfers and intergovernmental fiscal equalization.
- Full Text:
A Critical analysis of trade facilitation practices of Zimbabwe customs administration
- Authors: Ntuli, Ferdinand Everest
- Date: 2017
- Subjects: Trade blocs International economic integration Border stations -- Zimbabwe
- Language: English
- Type: Thesis , Doctoral , PhD(Public Administration)
- Identifier: http://hdl.handle.net/10353/10636 , vital:35648
- Description: Trade facilitation practices are an attempt to eradicate non-tariff barriers. Barriers to trade may be encountered before goods reach the border, at the border or after goods reach the border. This study is concerned with processes that occur at the border. This suggests that trade facilitation is viewed within the context of customs procedures and operations at the border posts that have been identified. This study undertakes an analysis of trade facilitation practices in the Zimbabwe customs administration. The study endeavours to identify bottlenecks in the movement of goods across borders. The study tries to establish the extent to which trade facilitation practices in Zimbabwe conform to international best practice. The study also attempts to establish opportunities and threats for trade facilitation in the current arrangements. The researcher establishes that the following areas require improvement through further study; simplicity of procedures, transparency of processes, cooperation of stakeholders, standardisation of processes harmonisation of processes and predictability of processes .The research problem lies in the delays and increased trade transaction costs that have been reported by traders. This ultimately leads to traders who are not competitive on the international scene. It also makes it difficult for small to medium enterprises since they are affected more by high trade transaction costs due to lower profits and turnover. The Zimbabwean economy is dominated by small to medium enterprises which contribute significantly to the economy. The assumption of the study is that if trade facilitation practices are implemented trade volumes will increase leading to a vibrant national economy. The research problem is examined through an assessment of the perception of traders, clearing agents and customs officials on the effectiveness of trade facilitation practices that are currently in place. A mixture of qualitative and quantitative methodologies was used. The major tool used was a self-administered questionnaire issued to traders. Focus group discussions and secondary data from documents were important, especially for qualitative data. The conclusions of the research are premised on the responses by the respondents. The study takes a particular interest in trade facilitation measures prescribed by regional, multilateral and plurilateral organisations. The study examines the extent of conformity to trade facilitation measures prescribed by international organisations. The recommendations presented in the study are derived from the input and responses provided by the participants. Recommendations presented are aimed at bringing about solutions to the shortcomings in trade facilitation practices. The study has identified areas that need to be addressed so as to ensure facilitation of trade. However there are still some areas that require further studies.
- Full Text:
- Authors: Ntuli, Ferdinand Everest
- Date: 2017
- Subjects: Trade blocs International economic integration Border stations -- Zimbabwe
- Language: English
- Type: Thesis , Doctoral , PhD(Public Administration)
- Identifier: http://hdl.handle.net/10353/10636 , vital:35648
- Description: Trade facilitation practices are an attempt to eradicate non-tariff barriers. Barriers to trade may be encountered before goods reach the border, at the border or after goods reach the border. This study is concerned with processes that occur at the border. This suggests that trade facilitation is viewed within the context of customs procedures and operations at the border posts that have been identified. This study undertakes an analysis of trade facilitation practices in the Zimbabwe customs administration. The study endeavours to identify bottlenecks in the movement of goods across borders. The study tries to establish the extent to which trade facilitation practices in Zimbabwe conform to international best practice. The study also attempts to establish opportunities and threats for trade facilitation in the current arrangements. The researcher establishes that the following areas require improvement through further study; simplicity of procedures, transparency of processes, cooperation of stakeholders, standardisation of processes harmonisation of processes and predictability of processes .The research problem lies in the delays and increased trade transaction costs that have been reported by traders. This ultimately leads to traders who are not competitive on the international scene. It also makes it difficult for small to medium enterprises since they are affected more by high trade transaction costs due to lower profits and turnover. The Zimbabwean economy is dominated by small to medium enterprises which contribute significantly to the economy. The assumption of the study is that if trade facilitation practices are implemented trade volumes will increase leading to a vibrant national economy. The research problem is examined through an assessment of the perception of traders, clearing agents and customs officials on the effectiveness of trade facilitation practices that are currently in place. A mixture of qualitative and quantitative methodologies was used. The major tool used was a self-administered questionnaire issued to traders. Focus group discussions and secondary data from documents were important, especially for qualitative data. The conclusions of the research are premised on the responses by the respondents. The study takes a particular interest in trade facilitation measures prescribed by regional, multilateral and plurilateral organisations. The study examines the extent of conformity to trade facilitation measures prescribed by international organisations. The recommendations presented in the study are derived from the input and responses provided by the participants. Recommendations presented are aimed at bringing about solutions to the shortcomings in trade facilitation practices. The study has identified areas that need to be addressed so as to ensure facilitation of trade. However there are still some areas that require further studies.
- Full Text:
A critical review of broad based Black Economic Empowerment policy implementation in the forest sector in Amahlathi Municipality
- Authors: Haruna, Suraj
- Date: 2017
- Subjects: Blacks -- South Africa -- Economic conditions South Africa -- Economic policy
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10353/8736 , vital:33488
- Description: African countries have become synonymous with policy drafters and abortive policy implementers. After independence from long period colonialism, slavery and apartheid, African states policy administrators began putting in place policies to improve either the living conditions of citizens or the inequities emanating from the administration of colonial governments. However, these policies do little to naught to meet the aforementioned goals. The Free Education Systems in Nigeria and Ghana, and the Indigenization Policy in Zimbabwe are examples of policies that experienced miscarriage of policy implementation in the past. This study therefore, aspires to explore the Broad Based Black Economic Empowerment policy implementation in the forest sector and specifically identify bottlenecks in the implementation processes in South Africa. Qualitative approach was used in order to meet the primary and secondary objectives of the study. Semi structured interview questions were administered to relevant companies, institutions and the municipality which were purposely sampled to capture the processes of the BBBEE implementation. The study revealed that measured entities are complying with the prescript of the policy but that finance and a continuous policy amendment presents a bottleneck in the implementation dynamics. Lastly, labour intensive measured entities find it impossible to meet the skills development element due to high cost of training. These results suggest that the value envisaged is not being met. The study also found that verification agencies are effectively providing their watchdog function in the implementation of the policy however the use of technology is non-existent in monitoring the process. Finally the study found that agencies are hired by measured entities to verify their BBBEE status which presents a huge inducement for both parties to collude. It also found that the policy is implemented in a top-down approach hence municipalities have been relegated from the implementation process. The study recommends decentralization of the policy in a strategy called Local Economic Equity for the Disadvantaged (LEED) which involves the expertise of white South Africans and permanent resident people in order to build truly inclusive society envisaged by the Constitution of South Africa. Additionally, it recommends the use of technology dubbed e-BBBEE to implement the policy.
- Full Text:
- Authors: Haruna, Suraj
- Date: 2017
- Subjects: Blacks -- South Africa -- Economic conditions South Africa -- Economic policy
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10353/8736 , vital:33488
- Description: African countries have become synonymous with policy drafters and abortive policy implementers. After independence from long period colonialism, slavery and apartheid, African states policy administrators began putting in place policies to improve either the living conditions of citizens or the inequities emanating from the administration of colonial governments. However, these policies do little to naught to meet the aforementioned goals. The Free Education Systems in Nigeria and Ghana, and the Indigenization Policy in Zimbabwe are examples of policies that experienced miscarriage of policy implementation in the past. This study therefore, aspires to explore the Broad Based Black Economic Empowerment policy implementation in the forest sector and specifically identify bottlenecks in the implementation processes in South Africa. Qualitative approach was used in order to meet the primary and secondary objectives of the study. Semi structured interview questions were administered to relevant companies, institutions and the municipality which were purposely sampled to capture the processes of the BBBEE implementation. The study revealed that measured entities are complying with the prescript of the policy but that finance and a continuous policy amendment presents a bottleneck in the implementation dynamics. Lastly, labour intensive measured entities find it impossible to meet the skills development element due to high cost of training. These results suggest that the value envisaged is not being met. The study also found that verification agencies are effectively providing their watchdog function in the implementation of the policy however the use of technology is non-existent in monitoring the process. Finally the study found that agencies are hired by measured entities to verify their BBBEE status which presents a huge inducement for both parties to collude. It also found that the policy is implemented in a top-down approach hence municipalities have been relegated from the implementation process. The study recommends decentralization of the policy in a strategy called Local Economic Equity for the Disadvantaged (LEED) which involves the expertise of white South Africans and permanent resident people in order to build truly inclusive society envisaged by the Constitution of South Africa. Additionally, it recommends the use of technology dubbed e-BBBEE to implement the policy.
- Full Text:
A data governance maturity evaluation model to enhance data management in Eastern Cape government departments
- Authors: Olaitan, Olutoyin
- Date: 2017
- Subjects: Electronic government information Data protection Public administration -- Data processing
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10353/7989 , vital:31448
- Description: The governance of data assets has become a topical issue in the public sector. Government departments are faced with increasingly complex data and information arising from multiple projects, different departments, divisions and several stakeholders seeking data for divergent end uses. However, an exploratory study of the literature regarding data governance in government departments of the Eastern Cape province of South Africa suggest that there are no clear data governance processes in place within the departments. The research question “How can a data governance maturity evaluation model enhance data governance processes in the Eastern Cape government departments” was derived as a result of a perceived need for government departments of the province to manage their critical data assets in a manner which promotes accurate, verifiable and relevant fiscal and strategic planning. Following the review of current literature in the data governance domain, a conceptual data governance evaluation maturity model was developed and produced. The conceptual model was influenced by the IBM data governance maturity model (2007) and it was aimed at addressing the gaps in the reference model to suit the context of the Eastern Cape government departments and the governance of their data assets. A qualitative phase of empirical data collection was conducted to test the components of the conceptual model. A quantitative instrument, derived from the findings of the qualitative study, as well as the components of the refined model was administered to 50 participants in the same departments where qualitative data was collected, with additional participants being drawn from three other departments. Pragmatism was the guiding philosophy for the research. The Contingency and Institutional theories form the theoretical grounding for the study. Design Science guidelines by Hevner et al (2004), Peffers et al’s (2008) Six Steps in Design Science and Drechsler & Hevner’s (2016) Fourth Cycle of Design Science were employed to construct, improve, validate and evaluate the final artefact. Findings confirmed the literature that data governance is lacking in government departments. It is asserted that the implementation of this model will improve the way data assets are recorded, used, archived and disposed in government departments of the Eastern Cape. The outcome of this research was the development and production of a data governance maturity evaluation model as well as a process document which gives a roadmap of how to move from one maturity level to another.
- Full Text:
- Authors: Olaitan, Olutoyin
- Date: 2017
- Subjects: Electronic government information Data protection Public administration -- Data processing
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10353/7989 , vital:31448
- Description: The governance of data assets has become a topical issue in the public sector. Government departments are faced with increasingly complex data and information arising from multiple projects, different departments, divisions and several stakeholders seeking data for divergent end uses. However, an exploratory study of the literature regarding data governance in government departments of the Eastern Cape province of South Africa suggest that there are no clear data governance processes in place within the departments. The research question “How can a data governance maturity evaluation model enhance data governance processes in the Eastern Cape government departments” was derived as a result of a perceived need for government departments of the province to manage their critical data assets in a manner which promotes accurate, verifiable and relevant fiscal and strategic planning. Following the review of current literature in the data governance domain, a conceptual data governance evaluation maturity model was developed and produced. The conceptual model was influenced by the IBM data governance maturity model (2007) and it was aimed at addressing the gaps in the reference model to suit the context of the Eastern Cape government departments and the governance of their data assets. A qualitative phase of empirical data collection was conducted to test the components of the conceptual model. A quantitative instrument, derived from the findings of the qualitative study, as well as the components of the refined model was administered to 50 participants in the same departments where qualitative data was collected, with additional participants being drawn from three other departments. Pragmatism was the guiding philosophy for the research. The Contingency and Institutional theories form the theoretical grounding for the study. Design Science guidelines by Hevner et al (2004), Peffers et al’s (2008) Six Steps in Design Science and Drechsler & Hevner’s (2016) Fourth Cycle of Design Science were employed to construct, improve, validate and evaluate the final artefact. Findings confirmed the literature that data governance is lacking in government departments. It is asserted that the implementation of this model will improve the way data assets are recorded, used, archived and disposed in government departments of the Eastern Cape. The outcome of this research was the development and production of a data governance maturity evaluation model as well as a process document which gives a roadmap of how to move from one maturity level to another.
- Full Text:
A framework for enhancing the effectiveness of strategic leadership in the Eastern Cape Education Department
- Authors: Govender, Surendran Perumal
- Date: 2017
- Subjects: Educational leadership Strategic planning Education -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10353/8598 , vital:33180
- Description: In this study the analysis of the organisational practices in the South African public sector revealed that there is a practical limitation, anchored on the absence of a suitable framework for enhancing the effectiveness of strategic leadership. The research engaged with studies and theories that confirmed that the application of effective strategic leadership enhances the performance of public sector organisations. However, such an analysis revealed no well-defined strategic leadership framework that may be used for improving the successful implementation of programmes in the public sector as a whole and more especially, the Eastern Cape Department of Education (ECDoE). The study therefore interpreted that a significant improvement in the performance of the ECDoE may be effected through the prioritisation of strategic leadership and thereby enhancing its effectiveness. Hence, the primary research objective for this study was to examine strategic leadership and to consider the variables impacting the application of strategic leadership in the ECDoE, so that a framework may be formulated to enhance the effectiveness of strategic leadership in the ECDoE. The data analysis, research observations, findings and interpretations as well as the literature review enabled the researcher to determine the strategic leadership framework that may be postulated for application in the ECDoE. The research data in essence supports the indications in the literature that strategic leadership has a positive effect on enhancing organisational performance and success. The key findings and significant conclusions drawn from the study indicated a definite need to enhance the effectiveness of strategic leadership in the ECDoE and that the associated leadership challenges in the sector have to be addressed to enable more efficient and effective service delivery, increase learner performance and improve organisational success. The researcher has therefore postulated the framework in figure 10 to enhance the effectiveness of strategic leadership in ECDoE and presents it for consideration by the political and administrative leadership for adoption in the ECDoE. The development of this strategic leadership framework by the researcher was informed by the various leadership models, leadership theories, leadership styles and change management strategies examined in the literature review of this study and further directed by the research findings and conclusions that illuminated the challenges that confront ECDoE in the application of strategic leadership in the sector. The framework postulated has three distinct but inter-related steps and this study theorises that the effectiveness of strategic leadership is influenced by the extent to which the managers or leaders determine the specific context and apply the appropriate leadership style (Step 1), implement the selected leadership style in conjunction with the application of appropriate accompanying management strategies (Step 2), and monitor the resulting effects on enhancing the performance of the public sector organisations (Step 3). The researcher also adopted a systems-thinking approach and identified four pillars that transcend organisational service delivery and integrated them to constitute a proposed model for enhancing service delivery, improving implementation of plans and promoting organisational success in ECDoE. The model postulated by the researcher is based on “policies, procedures, systems and structures”, as illustrated in figure 11. The pillars of this proposed model for service delivery are inter-related, inter-locking and at times overlapping. Arising from the literature review and the case study of ECDoE, areas for further research have been identified such as: a more in-depth probing of the significance, role and impact of strategic leadership in all public sector institutions in South Africa; an examination of the Senior Management Services (SMS) mandates given by the Department of Public Service and Administration (DPSA) with regard to strategic leadership; an exploration of the implementation constraints of the National Development Plan (NDP) linked to the positioning of strategic leadership; and, an examination of the role and impact of the training and development programmes in strategic leadership, co-ordinated by the National School of Government (NSG) in South Africa.
- Full Text:
- Authors: Govender, Surendran Perumal
- Date: 2017
- Subjects: Educational leadership Strategic planning Education -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10353/8598 , vital:33180
- Description: In this study the analysis of the organisational practices in the South African public sector revealed that there is a practical limitation, anchored on the absence of a suitable framework for enhancing the effectiveness of strategic leadership. The research engaged with studies and theories that confirmed that the application of effective strategic leadership enhances the performance of public sector organisations. However, such an analysis revealed no well-defined strategic leadership framework that may be used for improving the successful implementation of programmes in the public sector as a whole and more especially, the Eastern Cape Department of Education (ECDoE). The study therefore interpreted that a significant improvement in the performance of the ECDoE may be effected through the prioritisation of strategic leadership and thereby enhancing its effectiveness. Hence, the primary research objective for this study was to examine strategic leadership and to consider the variables impacting the application of strategic leadership in the ECDoE, so that a framework may be formulated to enhance the effectiveness of strategic leadership in the ECDoE. The data analysis, research observations, findings and interpretations as well as the literature review enabled the researcher to determine the strategic leadership framework that may be postulated for application in the ECDoE. The research data in essence supports the indications in the literature that strategic leadership has a positive effect on enhancing organisational performance and success. The key findings and significant conclusions drawn from the study indicated a definite need to enhance the effectiveness of strategic leadership in the ECDoE and that the associated leadership challenges in the sector have to be addressed to enable more efficient and effective service delivery, increase learner performance and improve organisational success. The researcher has therefore postulated the framework in figure 10 to enhance the effectiveness of strategic leadership in ECDoE and presents it for consideration by the political and administrative leadership for adoption in the ECDoE. The development of this strategic leadership framework by the researcher was informed by the various leadership models, leadership theories, leadership styles and change management strategies examined in the literature review of this study and further directed by the research findings and conclusions that illuminated the challenges that confront ECDoE in the application of strategic leadership in the sector. The framework postulated has three distinct but inter-related steps and this study theorises that the effectiveness of strategic leadership is influenced by the extent to which the managers or leaders determine the specific context and apply the appropriate leadership style (Step 1), implement the selected leadership style in conjunction with the application of appropriate accompanying management strategies (Step 2), and monitor the resulting effects on enhancing the performance of the public sector organisations (Step 3). The researcher also adopted a systems-thinking approach and identified four pillars that transcend organisational service delivery and integrated them to constitute a proposed model for enhancing service delivery, improving implementation of plans and promoting organisational success in ECDoE. The model postulated by the researcher is based on “policies, procedures, systems and structures”, as illustrated in figure 11. The pillars of this proposed model for service delivery are inter-related, inter-locking and at times overlapping. Arising from the literature review and the case study of ECDoE, areas for further research have been identified such as: a more in-depth probing of the significance, role and impact of strategic leadership in all public sector institutions in South Africa; an examination of the Senior Management Services (SMS) mandates given by the Department of Public Service and Administration (DPSA) with regard to strategic leadership; an exploration of the implementation constraints of the National Development Plan (NDP) linked to the positioning of strategic leadership; and, an examination of the role and impact of the training and development programmes in strategic leadership, co-ordinated by the National School of Government (NSG) in South Africa.
- Full Text:
A privacy management framework for mobile personal electronic health records in South Africa
- Authors: Els, Floyd Nathaniel
- Date: 2017
- Subjects: Medical records -- Data processing Medical records -- Access control Electronic records -- Security measures
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10353/12733 , vital:39316
- Description: South Africa’s health status is in constant dismay, especially while under the strain of the quadruple burden of disease. The adoption of personal electronic health records (PEHRs) can be seen as a means to improve this status by empowering patients to manage their health and lifestyle better. While from the healthcare provider’s perspective, PEHRs has the ability to reduce medical errors; provide better communication channels and enhance the monitoring of patients. Despite these benefits for both healthcare providers and patients, there are three distinct information security threats relating to PEHRs. These threats refer to the individual, data in transit, and at rest. South Africa is still considered to be inexperienced with PEHRs, and consider it a relatively new concept to the healthcare system. The National e-Health Strategy and Protection of Personal Information Bill were discussed and compared to international standards in order to ascertain South Africa’s current standing on mobile healthcare privacy. However, there are no specific privacy and security controls in place to protect patients that access personal electronic health records through mobile devices. Therefore, the aim of this study is the development of a privacy management framework (PMF) to mitigate these privacy concerns. Following an interpretivistic approach to research, qualitative data was analysed from literature, and the privacy framework evaluated through expert reviews. The proposed PMF consists of 3 tiers, beginning with the top tier. The first tier relates to an organisations interpretation and understanding of data privacy laws and regulations, and in ensuring compliance with these laws. The second tier refers to two support pillars to maintain the first tier. These pillars are based on elements of operational privacy, as well as auditing and reviewing. The third tier serves as the basic foundation upon which the PMF was developed. It is mainly focused with creating privacy awareness amongst healthcare providers and patients by creating: training regimes on security and privacy threats, efficient communication standards, and constant ongoing support from top level management.
- Full Text:
- Authors: Els, Floyd Nathaniel
- Date: 2017
- Subjects: Medical records -- Data processing Medical records -- Access control Electronic records -- Security measures
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10353/12733 , vital:39316
- Description: South Africa’s health status is in constant dismay, especially while under the strain of the quadruple burden of disease. The adoption of personal electronic health records (PEHRs) can be seen as a means to improve this status by empowering patients to manage their health and lifestyle better. While from the healthcare provider’s perspective, PEHRs has the ability to reduce medical errors; provide better communication channels and enhance the monitoring of patients. Despite these benefits for both healthcare providers and patients, there are three distinct information security threats relating to PEHRs. These threats refer to the individual, data in transit, and at rest. South Africa is still considered to be inexperienced with PEHRs, and consider it a relatively new concept to the healthcare system. The National e-Health Strategy and Protection of Personal Information Bill were discussed and compared to international standards in order to ascertain South Africa’s current standing on mobile healthcare privacy. However, there are no specific privacy and security controls in place to protect patients that access personal electronic health records through mobile devices. Therefore, the aim of this study is the development of a privacy management framework (PMF) to mitigate these privacy concerns. Following an interpretivistic approach to research, qualitative data was analysed from literature, and the privacy framework evaluated through expert reviews. The proposed PMF consists of 3 tiers, beginning with the top tier. The first tier relates to an organisations interpretation and understanding of data privacy laws and regulations, and in ensuring compliance with these laws. The second tier refers to two support pillars to maintain the first tier. These pillars are based on elements of operational privacy, as well as auditing and reviewing. The third tier serves as the basic foundation upon which the PMF was developed. It is mainly focused with creating privacy awareness amongst healthcare providers and patients by creating: training regimes on security and privacy threats, efficient communication standards, and constant ongoing support from top level management.
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A strategic framework for managing and implementation of the intergovernmental relations policy in selected Eastern Cape municipalities
- Authors: Shasha, Zamuxolo
- Date: 2017
- Subjects: Intergovernmental fiscal relations -- South Africa Local government -- South Africa
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10353/8353 , vital:32310
- Description: It is of paramount importance to highlight that the South African government is established in terms of the Constitution of the Republic of South Africa of 1996. Whilst the government of South Africa is one, it consists of three spheres namely; national, provincial and local. These spheres of government are naturally distinctive, interdependent and interrelated. This is expressed in terms of section 41(1) of the Constitution, which requires that there should be co-operation, mutual trust and good faith amongst these three spheres of government. This form of a relationship compels different spheres to inform and consult one another on matters of common interest, co-ordinate their legislation, and adhere to agreed procedures in accordance with the provisions of the constitution which is the supreme law of the Republic. The study sort to find a strategic framework for managing and implementation of the Intergovernmental Relations Policy in Selected Eastern Cape Municipalities. A purposive sampling technique was used to identify the sample elements. The sample was composed of 160 participants and a semi-structured questionnaire was administered to the participants to gather information pertaining the research problem. A mixed research method was used to analyse the data gathered. The sampled respondents were municipal and government employees from various departments who have knowledge of the IGR policy. The study findings pointed out that the current framework on intergovernmental relations was ineffective in the Eastern Cape municipalities that were surveyed. Respondents pointed to a number of shortfalls in the implementation of the intergovernmental relations, which made it ineffective in improving how these municipalities operated and rendered service delivery. A number of factors inhibiting the effectiveness of the intergovernmental relations included lack of communication, poor coordination, lack of clear strategy, poor budgets amongst other factors. Based on the findings of the study, the researcher developed a strategic framework that could be adopted by municipalities in the Eastern Cape. The functionality of this framework would be influenced by the corrective measures taken by the municipalities in addressing the underlying problems of the current intergovernmental relations, as identified by the respondents.
- Full Text: false
- Authors: Shasha, Zamuxolo
- Date: 2017
- Subjects: Intergovernmental fiscal relations -- South Africa Local government -- South Africa
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10353/8353 , vital:32310
- Description: It is of paramount importance to highlight that the South African government is established in terms of the Constitution of the Republic of South Africa of 1996. Whilst the government of South Africa is one, it consists of three spheres namely; national, provincial and local. These spheres of government are naturally distinctive, interdependent and interrelated. This is expressed in terms of section 41(1) of the Constitution, which requires that there should be co-operation, mutual trust and good faith amongst these three spheres of government. This form of a relationship compels different spheres to inform and consult one another on matters of common interest, co-ordinate their legislation, and adhere to agreed procedures in accordance with the provisions of the constitution which is the supreme law of the Republic. The study sort to find a strategic framework for managing and implementation of the Intergovernmental Relations Policy in Selected Eastern Cape Municipalities. A purposive sampling technique was used to identify the sample elements. The sample was composed of 160 participants and a semi-structured questionnaire was administered to the participants to gather information pertaining the research problem. A mixed research method was used to analyse the data gathered. The sampled respondents were municipal and government employees from various departments who have knowledge of the IGR policy. The study findings pointed out that the current framework on intergovernmental relations was ineffective in the Eastern Cape municipalities that were surveyed. Respondents pointed to a number of shortfalls in the implementation of the intergovernmental relations, which made it ineffective in improving how these municipalities operated and rendered service delivery. A number of factors inhibiting the effectiveness of the intergovernmental relations included lack of communication, poor coordination, lack of clear strategy, poor budgets amongst other factors. Based on the findings of the study, the researcher developed a strategic framework that could be adopted by municipalities in the Eastern Cape. The functionality of this framework would be influenced by the corrective measures taken by the municipalities in addressing the underlying problems of the current intergovernmental relations, as identified by the respondents.
- Full Text: false
Action Plan to 2014 (Reviewed to 2019): evaluating the implementation of Goal 11. The case of Cofimvaba education district, 2010 - 2012
- Authors: Makasi, Nomonde Sakhiwe
- Date: 2017
- Subjects: Education -- South Africa -- Eastern Cape -- Philosophy Education, Primary -- South Africa -- Eastern Cape Preschool children -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/12993 , vital:39414
- Description: This study involved evaluating the extent to which universal access to quality grade R was realised by 2012 in Cofimvaba education district in the Eastern Cape Province. The evaluation was done through the implementation of goal 11 of the Education Sector Strategy - the Action Plan to 2014, revised to 2019. It further sought to find out whether universal access to grade R occurred to all learners who registered for grade 1 and whether the quality of grade R had improved between 2010 and 2012 in Cofimvaba education district. Improving the quality of grade R in this study included an assessment of the level of qualification of grade R practitioners and an improvement of the quality of grade R tuition through the use of textbooks, workbooks and resource packs supplied to grade R by the Department of Basic Education (DBE). The study used both the qualitative and quantitative methods. Questionnaires were used as data collection methods from grade R practitioners and grade 1 teachers. The respondents in this study consisted of twelve grade R practitioners, ten grade 1 teachers and two officials from Cofimvaba district office. The findings of this study revealed that the universal access to grade R, calculated from grade 1 learners who received formal grade R, was not achieved over the three-year period 2010-2012; albeit the target of grade 1 learners who should have received formal grade R by 2012 was a mere 50 percent. The percentage of grade R learners who received access to the required textbooks fell below the expected target of 100 percent. Although 77.61 percent does not signify bad performance, the non-attainment of 100 percent access to the required textbooks could not be acceptable because the absence of textbooks meant that effective teaching and learning could not have taken place. However, these findings uncovered that the supplied textbooks and workbooks were high quality learning and teaching materials. The findings also uncovered that the ECD-grade R practitioners, at the time, had the necessary work experience and limited qualifications as a means to teach the grade R classes. A pressing matter for the Department was the improvement of conditions of service for practitioners; their professionalisation as well as further improvement of their qualifications. It was revealed, through this study, that there was a slight improvement in the universal access to grade R; however, the quality of grade R still needed attention especially in so far as the provision of suitably qualified practitioners is concerned.
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- Authors: Makasi, Nomonde Sakhiwe
- Date: 2017
- Subjects: Education -- South Africa -- Eastern Cape -- Philosophy Education, Primary -- South Africa -- Eastern Cape Preschool children -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/12993 , vital:39414
- Description: This study involved evaluating the extent to which universal access to quality grade R was realised by 2012 in Cofimvaba education district in the Eastern Cape Province. The evaluation was done through the implementation of goal 11 of the Education Sector Strategy - the Action Plan to 2014, revised to 2019. It further sought to find out whether universal access to grade R occurred to all learners who registered for grade 1 and whether the quality of grade R had improved between 2010 and 2012 in Cofimvaba education district. Improving the quality of grade R in this study included an assessment of the level of qualification of grade R practitioners and an improvement of the quality of grade R tuition through the use of textbooks, workbooks and resource packs supplied to grade R by the Department of Basic Education (DBE). The study used both the qualitative and quantitative methods. Questionnaires were used as data collection methods from grade R practitioners and grade 1 teachers. The respondents in this study consisted of twelve grade R practitioners, ten grade 1 teachers and two officials from Cofimvaba district office. The findings of this study revealed that the universal access to grade R, calculated from grade 1 learners who received formal grade R, was not achieved over the three-year period 2010-2012; albeit the target of grade 1 learners who should have received formal grade R by 2012 was a mere 50 percent. The percentage of grade R learners who received access to the required textbooks fell below the expected target of 100 percent. Although 77.61 percent does not signify bad performance, the non-attainment of 100 percent access to the required textbooks could not be acceptable because the absence of textbooks meant that effective teaching and learning could not have taken place. However, these findings uncovered that the supplied textbooks and workbooks were high quality learning and teaching materials. The findings also uncovered that the ECD-grade R practitioners, at the time, had the necessary work experience and limited qualifications as a means to teach the grade R classes. A pressing matter for the Department was the improvement of conditions of service for practitioners; their professionalisation as well as further improvement of their qualifications. It was revealed, through this study, that there was a slight improvement in the universal access to grade R; however, the quality of grade R still needed attention especially in so far as the provision of suitably qualified practitioners is concerned.
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An assessment of municipal performance assessment system as a tool to improve performance in Ngqushwa local municipality in the Eastern Cape
- Authors: Batayi, Nokuthula
- Date: 2017
- Subjects: Performance -- Evaluation Local government -- South Africa -- Eastern Cape Public administration -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/13436 , vital:39661
- Description: Monitoring and evaluation is a key contributing factor in the accomplishment of the vision, mission and strategic goals of the department. It is an on-going communication, undertaken in partnership between employees and their immediate supervisors. This research study focused on assessing the performance management system as a tool to improve performance in Ngqushwa Local Municipality. It has been found that Ngqushwa Local Municipality has undertaken measures to implement the performance management system which is aligned with legislative frameworks i.e. Republic of South African Constitution of 1996, Municipal Systems Act 32 of 2000, Municipal Structures Act 117 of 1998, Municipal Finance Management Act 56 of 2003, Public Service Regulation 2001, and Monitoring and Evaluation Frameworks. However, the research findings showed that such efforts were not sufficient in terms of implementation of Performance Management System. The study suggested that 1) the system should also accommodate employees who are in lower levels as way to strengthen the implementation of the system; 2) Involvement of stakeholders should be prioritised so as to promote ownership of the system 3) Continuous training of employees and feedback should also be considered.
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- Authors: Batayi, Nokuthula
- Date: 2017
- Subjects: Performance -- Evaluation Local government -- South Africa -- Eastern Cape Public administration -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/13436 , vital:39661
- Description: Monitoring and evaluation is a key contributing factor in the accomplishment of the vision, mission and strategic goals of the department. It is an on-going communication, undertaken in partnership between employees and their immediate supervisors. This research study focused on assessing the performance management system as a tool to improve performance in Ngqushwa Local Municipality. It has been found that Ngqushwa Local Municipality has undertaken measures to implement the performance management system which is aligned with legislative frameworks i.e. Republic of South African Constitution of 1996, Municipal Systems Act 32 of 2000, Municipal Structures Act 117 of 1998, Municipal Finance Management Act 56 of 2003, Public Service Regulation 2001, and Monitoring and Evaluation Frameworks. However, the research findings showed that such efforts were not sufficient in terms of implementation of Performance Management System. The study suggested that 1) the system should also accommodate employees who are in lower levels as way to strengthen the implementation of the system; 2) Involvement of stakeholders should be prioritised so as to promote ownership of the system 3) Continuous training of employees and feedback should also be considered.
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An assessment of public-private partnerships as a strategy for effective delivery of primary health care in the Eastern Cape - the case of Frere Hospital
- Authors: Gqobana, Sicelo Hamilton
- Date: 2017
- Subjects: Frere Hospital Public-private sector cooperation Primary health care
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/12892 , vital:39388
- Description: The development of public-private partnerships (PPPs) around the world has urged governments to look at alternative service delivery methods because of increased pressures on government budgets. Public-private partnerships present governments with means of generating private funds for health service delivery whilst government manages the relationship via a negotiated PPP agreement to monitor the quality of services rendered. Different PPP models are applied all over the world depending on the specific needs of countries. Different factors impact on the success of these partnerships and it is essential that government shares knowledge and best practices. This study has showed that in order for basic primary healthcare to be effective in terms of service delivery, PPPs should be considered. The legislative framework is a critical factor in the advancement of PPP procurement and the allocation of risk as an important consideration when pursuing this type of procurement. In the health sector of the Eastern Cape Province in South Africa, there are PPPs that exist; they were the first of their kind. The study examined a tertiary hospital in East London which does not necessarily provide basic healthcare but needs to improve service delivery, although there has been some improvement from 2013 to date. The hospital in question was the Frere Hospital and the study assessed a public-private partnership as a strategy for effective delivery of basic primary healthcare in this hospital in the Eastern Cape. Interviews with the sample participants comprising mainly of managers at Frere Hospital, revealed that Frere had been ‘in tatters’ with a bad reputation before 2013, and even though there were improvements afterwards, some targets were still not met. The study came up with the following recommendations: there should be training of managers and other officials on the importance of PPPs in improving service delivery at Frere; there should be some kind of a PPP at Frere to improve productivity; officials and not only managers must understand the importance of PPPs; certain methods/processes and mechanisms need to be developed to overcome challenges in terms of service delivery that the Department of Health and Frere are still facing; officials must understand that through a PPP service delivery can improve significantly; and a need exists for sound annual plans with targets that show how the annual targets will be achieved.
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- Authors: Gqobana, Sicelo Hamilton
- Date: 2017
- Subjects: Frere Hospital Public-private sector cooperation Primary health care
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/12892 , vital:39388
- Description: The development of public-private partnerships (PPPs) around the world has urged governments to look at alternative service delivery methods because of increased pressures on government budgets. Public-private partnerships present governments with means of generating private funds for health service delivery whilst government manages the relationship via a negotiated PPP agreement to monitor the quality of services rendered. Different PPP models are applied all over the world depending on the specific needs of countries. Different factors impact on the success of these partnerships and it is essential that government shares knowledge and best practices. This study has showed that in order for basic primary healthcare to be effective in terms of service delivery, PPPs should be considered. The legislative framework is a critical factor in the advancement of PPP procurement and the allocation of risk as an important consideration when pursuing this type of procurement. In the health sector of the Eastern Cape Province in South Africa, there are PPPs that exist; they were the first of their kind. The study examined a tertiary hospital in East London which does not necessarily provide basic healthcare but needs to improve service delivery, although there has been some improvement from 2013 to date. The hospital in question was the Frere Hospital and the study assessed a public-private partnership as a strategy for effective delivery of basic primary healthcare in this hospital in the Eastern Cape. Interviews with the sample participants comprising mainly of managers at Frere Hospital, revealed that Frere had been ‘in tatters’ with a bad reputation before 2013, and even though there were improvements afterwards, some targets were still not met. The study came up with the following recommendations: there should be training of managers and other officials on the importance of PPPs in improving service delivery at Frere; there should be some kind of a PPP at Frere to improve productivity; officials and not only managers must understand the importance of PPPs; certain methods/processes and mechanisms need to be developed to overcome challenges in terms of service delivery that the Department of Health and Frere are still facing; officials must understand that through a PPP service delivery can improve significantly; and a need exists for sound annual plans with targets that show how the annual targets will be achieved.
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An assessment of the implementation of human resource planning and development and its effect on service delivery in the ministry of health and social welfare in Tanzania
- Authors: Rwiza, Edith
- Date: 2017
- Subjects: Personnel management--Tanzania Civil service--Tanzania Public health--Tanzania
- Language: English
- Type: Thesis , Doctoral , Public Administration
- Identifier: http://hdl.handle.net/10353/11861 , vital:39113
- Description: Public health is a major concern to a number of countries, due to its ripple impact in the economy. The aim of this study was to investigate the factors that contribute to the implementation of HRP and D in the Tanzanian health sector. To achieve this, 22 respondents from the Ministry Secretariat and Directors were interviewed, and 355 questionnaires were administered to beneficiaries of the HRP and D. A mixed method approach was utilised to analyse the data collected from the respondents. The findings of the study pointed that males dominated the sample, with the majority holding postgraduate qualification. In terms of the implementation of the HRP, 49 percent of the respondents stated that it was satisfactory. While, in terms of capacity, 67 percent were of the view that there is a shortage of skilled staff. The challenges identified include inequality in the allocation of staff, lack of skills, knowledge and experience, and oversupply of staff in certain regions. Strategies proposed for enhancing the application of HRP and D include an overhaul in the organisation structure, solving staff welfare issues, ethics and values improvement, and management of staff. The study recommends that the government should allocate adequate budget to the Ministry of Health and Social Welfare to implement Human Resource Planning and Human Resource Development in all levels of the sector as directed by President’s Office, and the Public Service Management (PO-PSM). The study also recommends on the improvement of the Human Capital Management Information System (HCMIS) to assess health workers movement. Lastly, the study recommends that there should be good coordination, cooperation, and clear lines of authority between stakeholders of health system in supervision and regulation in the implementation of HRP and HRD plans.
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- Authors: Rwiza, Edith
- Date: 2017
- Subjects: Personnel management--Tanzania Civil service--Tanzania Public health--Tanzania
- Language: English
- Type: Thesis , Doctoral , Public Administration
- Identifier: http://hdl.handle.net/10353/11861 , vital:39113
- Description: Public health is a major concern to a number of countries, due to its ripple impact in the economy. The aim of this study was to investigate the factors that contribute to the implementation of HRP and D in the Tanzanian health sector. To achieve this, 22 respondents from the Ministry Secretariat and Directors were interviewed, and 355 questionnaires were administered to beneficiaries of the HRP and D. A mixed method approach was utilised to analyse the data collected from the respondents. The findings of the study pointed that males dominated the sample, with the majority holding postgraduate qualification. In terms of the implementation of the HRP, 49 percent of the respondents stated that it was satisfactory. While, in terms of capacity, 67 percent were of the view that there is a shortage of skilled staff. The challenges identified include inequality in the allocation of staff, lack of skills, knowledge and experience, and oversupply of staff in certain regions. Strategies proposed for enhancing the application of HRP and D include an overhaul in the organisation structure, solving staff welfare issues, ethics and values improvement, and management of staff. The study recommends that the government should allocate adequate budget to the Ministry of Health and Social Welfare to implement Human Resource Planning and Human Resource Development in all levels of the sector as directed by President’s Office, and the Public Service Management (PO-PSM). The study also recommends on the improvement of the Human Capital Management Information System (HCMIS) to assess health workers movement. Lastly, the study recommends that there should be good coordination, cooperation, and clear lines of authority between stakeholders of health system in supervision and regulation in the implementation of HRP and HRD plans.
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An assessment of the Millennium Development Goal's poverty reduction target in Ogun State, Nigeria
- Durokifa, Anuoluwapo Abosede
- Authors: Durokifa, Anuoluwapo Abosede
- Date: 2017
- Subjects: Millennium Development Goals Economic development projects -- Nigeria Sustainable development -- Nigeria
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10353/4649 , vital:28483
- Description: Nigeria, like many nations of the world, is confronted with a high level of poverty. Over the years the country has taken several initiatives to reduce the incidence of poverty. Nigeria was one of the earliest countries to adopt the Millennium Development Goals [MDGs] as a strategy in reducing poverty and promoting development across the vast nation. The federating states have also rolled out a number of poverty reduction programmes tailored along the millennium development goals. This study, therefore, evaluates the achievement of the millennium development poverty reduction target in Ogun State, South west Nigeria. The study seeks to ascertain whether the state was able to significantly reduce poverty with the introduction of the MDGs. The study also attempts to establish difference or similarity (if any) between past poverty reduction policies in the state and the MDGs poverty reduction strategies. In carrying out this study, related literature on poverty, development and poverty reduction efforts (strategies and programmes) implemented in the state were extensively reviewed and relevant information retrieved for the study. This study employed the mixed method research, comprising both the quantitative and qualitative data. Quantitative data through the administration of a questionnaire was obtained from 232 respondents. While in-depth interview with seven participants provided the qualitative data. Quantitative data was analyzed using Descriptive statistics, and chi-square statistical technique was used to analyze the quantitative data while qualitative data analysis was carried out using transcription and thematic clusters. The findings of the study, in general, revealed that the MDG poverty reduction strategy did not make any significant contribution in reducing poverty in the state. The MDG strategy was not any different from past poverty reduction strategies implemented in the state. The findings of the research also strongly indicated that there was low awareness regarding the MDGs poverty reduction strategies set up amongst the citizens of the state. The low awareness emerged as a major hindrance to the success of the MDG programme. Based on the findings of this study, a sustainable development poverty reduction model was developed. The model gives room for programme awareness; people’s consultation and participation. It emphasizes the need to consider the community setting or environment factors in the planning and execution of poverty reduction programme. This model contend that aligning strategies to the peculiar need of each environment is a critical component for the sustenance of any poverty reduction programme.
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- Authors: Durokifa, Anuoluwapo Abosede
- Date: 2017
- Subjects: Millennium Development Goals Economic development projects -- Nigeria Sustainable development -- Nigeria
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10353/4649 , vital:28483
- Description: Nigeria, like many nations of the world, is confronted with a high level of poverty. Over the years the country has taken several initiatives to reduce the incidence of poverty. Nigeria was one of the earliest countries to adopt the Millennium Development Goals [MDGs] as a strategy in reducing poverty and promoting development across the vast nation. The federating states have also rolled out a number of poverty reduction programmes tailored along the millennium development goals. This study, therefore, evaluates the achievement of the millennium development poverty reduction target in Ogun State, South west Nigeria. The study seeks to ascertain whether the state was able to significantly reduce poverty with the introduction of the MDGs. The study also attempts to establish difference or similarity (if any) between past poverty reduction policies in the state and the MDGs poverty reduction strategies. In carrying out this study, related literature on poverty, development and poverty reduction efforts (strategies and programmes) implemented in the state were extensively reviewed and relevant information retrieved for the study. This study employed the mixed method research, comprising both the quantitative and qualitative data. Quantitative data through the administration of a questionnaire was obtained from 232 respondents. While in-depth interview with seven participants provided the qualitative data. Quantitative data was analyzed using Descriptive statistics, and chi-square statistical technique was used to analyze the quantitative data while qualitative data analysis was carried out using transcription and thematic clusters. The findings of the study, in general, revealed that the MDG poverty reduction strategy did not make any significant contribution in reducing poverty in the state. The MDG strategy was not any different from past poverty reduction strategies implemented in the state. The findings of the research also strongly indicated that there was low awareness regarding the MDGs poverty reduction strategies set up amongst the citizens of the state. The low awareness emerged as a major hindrance to the success of the MDG programme. Based on the findings of this study, a sustainable development poverty reduction model was developed. The model gives room for programme awareness; people’s consultation and participation. It emphasizes the need to consider the community setting or environment factors in the planning and execution of poverty reduction programme. This model contend that aligning strategies to the peculiar need of each environment is a critical component for the sustenance of any poverty reduction programme.
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An assessment of the need for a monitoring model for public service training facilitators : the case of a training agency at an Eastern Cape university
- Authors: Masha, Anthony Kambi
- Date: 2017
- Subjects: Employees -- Training of Group facilitation Public administration
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10353/13138 , vital:39468
- Description: The purpose of this study was to assess the needs of a mentoring model for public service Training Facilitators. The study followed a qualitative interpretive research design whereby semi-structured interviews were used to gain answers from the three constructs addressing the research questions. The results of an assessment that was conducted by the researcher in this study indicate that there is a lack of a mentoring programme for FHS Training Facilitators and that the development of competencies and skills for Training Facilitators through mentoring is non-existent. It was through the findings that the need of mentoring was envisaged, leading to the creation of a comprehensive mentoring model for Leadership Development training. Findings relating to questions regarding the purpose of mentoring, knowledge of presenting training programmes on Leadership Development and requisite competencies and professionalism of Training Facilitators indicate that there is need for a mentoring programme for Leadership Development training at FHS. This study is therefore significant in that a mentoring model has been developed. The study is a new line of inquiry and will make an original contribution to literature on mentoring, proactive training methods and Leadership Development. There is little known on proactive training methods for Millenials on Leadership Development both in South Africa and internationally. This study had a bias towards the qualitative approach. It was conducted in the Eastern Cape Province. For this research, respondents were only Training Facilitators at FHS. The empirical study was limited to male or female Training Facilitators working for FHS and Training Facilitators who have worked for FHS for at least more than a year. The Management of FHS and administration staff members were excluded from the study since the study included only Training Facilitators from the Human Capital Training and Development Unit at FHS. The main focus of the study is mentoring, and does not include related aspects, such as career coaching, executive coaching, action learning and learnerships.
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- Authors: Masha, Anthony Kambi
- Date: 2017
- Subjects: Employees -- Training of Group facilitation Public administration
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10353/13138 , vital:39468
- Description: The purpose of this study was to assess the needs of a mentoring model for public service Training Facilitators. The study followed a qualitative interpretive research design whereby semi-structured interviews were used to gain answers from the three constructs addressing the research questions. The results of an assessment that was conducted by the researcher in this study indicate that there is a lack of a mentoring programme for FHS Training Facilitators and that the development of competencies and skills for Training Facilitators through mentoring is non-existent. It was through the findings that the need of mentoring was envisaged, leading to the creation of a comprehensive mentoring model for Leadership Development training. Findings relating to questions regarding the purpose of mentoring, knowledge of presenting training programmes on Leadership Development and requisite competencies and professionalism of Training Facilitators indicate that there is need for a mentoring programme for Leadership Development training at FHS. This study is therefore significant in that a mentoring model has been developed. The study is a new line of inquiry and will make an original contribution to literature on mentoring, proactive training methods and Leadership Development. There is little known on proactive training methods for Millenials on Leadership Development both in South Africa and internationally. This study had a bias towards the qualitative approach. It was conducted in the Eastern Cape Province. For this research, respondents were only Training Facilitators at FHS. The empirical study was limited to male or female Training Facilitators working for FHS and Training Facilitators who have worked for FHS for at least more than a year. The Management of FHS and administration staff members were excluded from the study since the study included only Training Facilitators from the Human Capital Training and Development Unit at FHS. The main focus of the study is mentoring, and does not include related aspects, such as career coaching, executive coaching, action learning and learnerships.
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