Knowledge of midwives at Community Health Centres and Midwife Obstetrics Units in the Nelson Mandela Bay regarding the use of the Road-to-Health Chart
- Dumisani-Ndlovu, Sidumisile Charity, Sonti, Balandeli S I, James, S
- Authors: Dumisani-Ndlovu, Sidumisile Charity , Sonti, Balandeli S I , James, S
- Date: 2017
- Subjects: Children -- South Africa -- Nelson Mandela Bay Municipality -- Growth , Midwifery -- South Africa -- Nelson Mandela Bay Municipality
- Language: English
- Type: Thesis , Masters , MCur
- Identifier: http://hdl.handle.net/10948/21692 , vital:29733
- Description: The challenge of child mortality between the ages of 0 and 5 years has extensively increased over the past few years. Furthermore, the ever-evolving and complex consequences of ineffective monitoring of children’s growth and development have been identified as one of the reasons for this increase in child mortality. The Road-to-Health Chart was developed and redesigned for use by child nurses and midwives to monitor children’s growth and development. The purpose of this study was to investigate whether the midwives at community healthcare centres in the Nelson Mandela Bay area had the necessary knowledge to utilise the Road-to-Health Chart effectively. Permission to conduct the study was sought from the Nelson Mandela Metropolitan University, the Department of Health and the participants. A quantitative, non-experimental descriptive survey was used in this research. The population consisted of all the midwives working in the Midwife Obstetric Unit and community healthcare centres within the Nelson Mandela Bay Municipal area. The sample was extracted from the targeted population but from willing participants that met the inclusion criteria. The research data-collection method was a self-developed questionnaire with closed-ended statements to measure the knowledge of how effectively the midwives in the Nelson Mandela Bay area were using the RTHC. The researcher ensured the validity of the questionnaire by focusing on the instrument’s validity, construct validity, content validity and face validity. Ethical considerations, including permission, informed consent, confidentiality and anonymity, were adhered to. The most significant findings showed that midwives at CHCs and MOUs in the Nelson Mandel Bay area were knowledgeable about the importance of the RTHC to the mother and child and the use of the RTHC. These findings may assist in the identification of measures to enhance the knowledge of midwives about the use of the RTHC thus ultimately facilitating the use of the RTHC by mothers as intended.
- Full Text:
- Date Issued: 2017
- Authors: Dumisani-Ndlovu, Sidumisile Charity , Sonti, Balandeli S I , James, S
- Date: 2017
- Subjects: Children -- South Africa -- Nelson Mandela Bay Municipality -- Growth , Midwifery -- South Africa -- Nelson Mandela Bay Municipality
- Language: English
- Type: Thesis , Masters , MCur
- Identifier: http://hdl.handle.net/10948/21692 , vital:29733
- Description: The challenge of child mortality between the ages of 0 and 5 years has extensively increased over the past few years. Furthermore, the ever-evolving and complex consequences of ineffective monitoring of children’s growth and development have been identified as one of the reasons for this increase in child mortality. The Road-to-Health Chart was developed and redesigned for use by child nurses and midwives to monitor children’s growth and development. The purpose of this study was to investigate whether the midwives at community healthcare centres in the Nelson Mandela Bay area had the necessary knowledge to utilise the Road-to-Health Chart effectively. Permission to conduct the study was sought from the Nelson Mandela Metropolitan University, the Department of Health and the participants. A quantitative, non-experimental descriptive survey was used in this research. The population consisted of all the midwives working in the Midwife Obstetric Unit and community healthcare centres within the Nelson Mandela Bay Municipal area. The sample was extracted from the targeted population but from willing participants that met the inclusion criteria. The research data-collection method was a self-developed questionnaire with closed-ended statements to measure the knowledge of how effectively the midwives in the Nelson Mandela Bay area were using the RTHC. The researcher ensured the validity of the questionnaire by focusing on the instrument’s validity, construct validity, content validity and face validity. Ethical considerations, including permission, informed consent, confidentiality and anonymity, were adhered to. The most significant findings showed that midwives at CHCs and MOUs in the Nelson Mandel Bay area were knowledgeable about the importance of the RTHC to the mother and child and the use of the RTHC. These findings may assist in the identification of measures to enhance the knowledge of midwives about the use of the RTHC thus ultimately facilitating the use of the RTHC by mothers as intended.
- Full Text:
- Date Issued: 2017
Knowledge, attitudes and practices of adolescents regarding contraceptives in the Maluti sub-district
- Authors: Cingo, Andiswa Linda
- Date: 2017
- Subjects: Contraceptives -- South Africa -- Eastern Cape Teenagers -- Sexual behavior -- South Africa -- Eastern Cape , Teenagers -- South Africa -- Eastern Cape -- Attitudes Adolescence -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MCur
- Identifier: http://hdl.handle.net/10948/15302 , vital:28217
- Description: The researcher observed a high incidence of pregnancy, sexually transmitted infections and abortions, including illegal abortions among adolescents in the Maluti Sub-District in the Eastern Cape Province. The researcher noted when speaking to the adolescents about contraceptives that they appeared to have a lack of knowledge as well as some misconceptions about contraceptives. The study therefore explores the knowledge, attitudes and practices of adolescents regarding contraceptives. To achieve the purpose of this study, a quantitative, explorative and descriptive survey was used to conduct this study. The research population in this study comprised all Grade 11 and 12 female adolescents enrolled at the selected senior secondary schools in the Maluti Sub-District. Simple random sampling was used to select the research sample. A structured self-administered questionnaire was used as a data collection tool. Descriptive and inferential statistics were used with the help of a statistician to analyse the data. A pilot study was conducted prior to the actual study being conducted, using the same design and research methods. The study findings revealed that participants had a low level of knowledge about contraceptive methods and there were some misconceptions regarding contraceptives prevailing among the participants. More than half (54%) of the participants are currently sexually active and less than a third of the participants indicated that they were using contraceptives The study concludes with recommendations for nursing practice, education and research. Ethical principles have been maintained throughout the study.
- Full Text:
- Date Issued: 2017
- Authors: Cingo, Andiswa Linda
- Date: 2017
- Subjects: Contraceptives -- South Africa -- Eastern Cape Teenagers -- Sexual behavior -- South Africa -- Eastern Cape , Teenagers -- South Africa -- Eastern Cape -- Attitudes Adolescence -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MCur
- Identifier: http://hdl.handle.net/10948/15302 , vital:28217
- Description: The researcher observed a high incidence of pregnancy, sexually transmitted infections and abortions, including illegal abortions among adolescents in the Maluti Sub-District in the Eastern Cape Province. The researcher noted when speaking to the adolescents about contraceptives that they appeared to have a lack of knowledge as well as some misconceptions about contraceptives. The study therefore explores the knowledge, attitudes and practices of adolescents regarding contraceptives. To achieve the purpose of this study, a quantitative, explorative and descriptive survey was used to conduct this study. The research population in this study comprised all Grade 11 and 12 female adolescents enrolled at the selected senior secondary schools in the Maluti Sub-District. Simple random sampling was used to select the research sample. A structured self-administered questionnaire was used as a data collection tool. Descriptive and inferential statistics were used with the help of a statistician to analyse the data. A pilot study was conducted prior to the actual study being conducted, using the same design and research methods. The study findings revealed that participants had a low level of knowledge about contraceptive methods and there were some misconceptions regarding contraceptives prevailing among the participants. More than half (54%) of the participants are currently sexually active and less than a third of the participants indicated that they were using contraceptives The study concludes with recommendations for nursing practice, education and research. Ethical principles have been maintained throughout the study.
- Full Text:
- Date Issued: 2017
Land restitution policy in old West Bank location, East London
- Authors: Bhe, Ntomboxolo Grace
- Date: 2017
- Subjects: Land tenure -- Political aspects -- South Africa -- East London Land titles -- South Africa -- East London , Land tenure -- South Africa -- East London Land titles -- South Africa -- East London
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/14620 , vital:27804
- Description: This thesis summarises research on the implementation of land restitution policy in the old West Bank Location, in East London. Apartheid legislation dispossessed many Black people of their land. After 1994, the new democratic government implemented a land reform programme, land policy was reviewed, and people were compensated for the loss of land either financially or through restoration of their land. The original cut-off date for claims was 1998, but the window for claims was reopened in July 2014 because of difficulties in implementation. The period for the lodging of claims was extended to end June 2019 to allow people who had not yet been able to do so to participate in the process. In case of the old West Bank Location claims, compensation was in the form of land restoration, including houses which would be built for the claimants. This study documents the successes and challenges encountered in the implementation of land policy in the old West Bank Location. Triangulation of methods was used: data were collected from documents, interviews with claimants, interviews with government officials, and observation of meetings. Recommendations with regard to land policy are made on the basis of the research findings.
- Full Text:
- Date Issued: 2017
- Authors: Bhe, Ntomboxolo Grace
- Date: 2017
- Subjects: Land tenure -- Political aspects -- South Africa -- East London Land titles -- South Africa -- East London , Land tenure -- South Africa -- East London Land titles -- South Africa -- East London
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/14620 , vital:27804
- Description: This thesis summarises research on the implementation of land restitution policy in the old West Bank Location, in East London. Apartheid legislation dispossessed many Black people of their land. After 1994, the new democratic government implemented a land reform programme, land policy was reviewed, and people were compensated for the loss of land either financially or through restoration of their land. The original cut-off date for claims was 1998, but the window for claims was reopened in July 2014 because of difficulties in implementation. The period for the lodging of claims was extended to end June 2019 to allow people who had not yet been able to do so to participate in the process. In case of the old West Bank Location claims, compensation was in the form of land restoration, including houses which would be built for the claimants. This study documents the successes and challenges encountered in the implementation of land policy in the old West Bank Location. Triangulation of methods was used: data were collected from documents, interviews with claimants, interviews with government officials, and observation of meetings. Recommendations with regard to land policy are made on the basis of the research findings.
- Full Text:
- Date Issued: 2017
Legislative prescriptions affecting persons with disabilities: a comparison of selected commonwealth countries
- Authors: Pillay, Sareesha
- Date: 2017
- Subjects: People with disabilities People with disabilities -- Government policy , Commonwealth countries -- Government policy
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10948/14510 , vital:27670
- Description: Among the diverse citizenry that comprise Commonwealth countries are persons affected by disabilities and who remain vulnerable and under-represented. In light of the challenges of under-representation and the stigmatisation of persons with disabilities globally, the democratic principles of the Commonwealth of Nations have been placed under scrutiny. Thus the constitutionality and fairness of governmental policies and national legislation are criticised for their degree of reflection and representation of the social and political rights of persons with disabilities. This thesis will critically analyse the national legislative and policy frameworks affecting persons with disabilities in selected Commonwealth countries. Comparisons will be made between these selected countries, namely Canada, India, Kenya and South Africa. The Commonwealth and subscription to the United Nations’ Convention on the Rights of Persons with Disabilities will serve as a standardised platform for comparisons. Comparisons of the legislative prescriptions of the respective countries will be instrumental highlighting the challenges in the representation of the rights and freedoms of persons with disabilities globally and in improving and strengthening legislative prescription affecting persons with disabilities. The varying levels of development amongst countries and the lack of appropriate infrastructure continue to be detrimental to the effective representation of persons with disabilities and the ability of national governments to develop strong and effective legislative and policy frameworks remains compromised. It is thus essential that attention is directed to the challenges facing countries so that appropriate actions and remediation can improve the vulnerabilities linked to persons with disabilities. This study adopts a theoretical and case law approach. It firstly provides a conceptual framework for disability. The conceptual framework comprises the perspectives on disability that have justified the approaches to persons with disabilities. Theories and values and the international legal framework relevant to persons with disabilities will be provided. The theories and values provide a traditional framework and play an instrumental role in guiding actions toward the effective development of public policy and prescription of legislation. The selected countries will be analysed as separate cases. The countries will be analysed individually prior to the comparative component to acknowledge the strengths, weaknesses and challenges facing each country in relation to its own structure and level of development. The findings are based on themes which emerge from the analysis of the legislation and policies affecting persons with disabilities in the selected countries. The findings are presented in a comparative format owing to the comparative nature of the study. Recommendations that flow from the comparative analysis and findings are proposed in the final chapter. The adoption of the proposed recommendations can strengthen legislative prescriptions affecting persons with disabilities both nationally and internationally and improve the representation of the rights and freedom of persons with disabilities in the global context.
- Full Text:
- Date Issued: 2017
- Authors: Pillay, Sareesha
- Date: 2017
- Subjects: People with disabilities People with disabilities -- Government policy , Commonwealth countries -- Government policy
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10948/14510 , vital:27670
- Description: Among the diverse citizenry that comprise Commonwealth countries are persons affected by disabilities and who remain vulnerable and under-represented. In light of the challenges of under-representation and the stigmatisation of persons with disabilities globally, the democratic principles of the Commonwealth of Nations have been placed under scrutiny. Thus the constitutionality and fairness of governmental policies and national legislation are criticised for their degree of reflection and representation of the social and political rights of persons with disabilities. This thesis will critically analyse the national legislative and policy frameworks affecting persons with disabilities in selected Commonwealth countries. Comparisons will be made between these selected countries, namely Canada, India, Kenya and South Africa. The Commonwealth and subscription to the United Nations’ Convention on the Rights of Persons with Disabilities will serve as a standardised platform for comparisons. Comparisons of the legislative prescriptions of the respective countries will be instrumental highlighting the challenges in the representation of the rights and freedoms of persons with disabilities globally and in improving and strengthening legislative prescription affecting persons with disabilities. The varying levels of development amongst countries and the lack of appropriate infrastructure continue to be detrimental to the effective representation of persons with disabilities and the ability of national governments to develop strong and effective legislative and policy frameworks remains compromised. It is thus essential that attention is directed to the challenges facing countries so that appropriate actions and remediation can improve the vulnerabilities linked to persons with disabilities. This study adopts a theoretical and case law approach. It firstly provides a conceptual framework for disability. The conceptual framework comprises the perspectives on disability that have justified the approaches to persons with disabilities. Theories and values and the international legal framework relevant to persons with disabilities will be provided. The theories and values provide a traditional framework and play an instrumental role in guiding actions toward the effective development of public policy and prescription of legislation. The selected countries will be analysed as separate cases. The countries will be analysed individually prior to the comparative component to acknowledge the strengths, weaknesses and challenges facing each country in relation to its own structure and level of development. The findings are based on themes which emerge from the analysis of the legislation and policies affecting persons with disabilities in the selected countries. The findings are presented in a comparative format owing to the comparative nature of the study. Recommendations that flow from the comparative analysis and findings are proposed in the final chapter. The adoption of the proposed recommendations can strengthen legislative prescriptions affecting persons with disabilities both nationally and internationally and improve the representation of the rights and freedom of persons with disabilities in the global context.
- Full Text:
- Date Issued: 2017
Local economic development: a study of Nelson Mandela Bay and Buffalo City Metropolitan Municipalities
- Authors: Ngatiane, Mativenga
- Date: 2017
- Subjects: Economic development -- South Africa -- Nelson Mandela Bay Municipality Economic development -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape Municipal government -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/19299 , vital:28829
- Description: Albeit in its infancy, South Africa’s LED practice is a benchmark of a large number of African countries in general and Sub-Saharan African countries in particular. The LED practice stands out, for widespread decentralisation of powers, massive and growing LED budgets, robust legal frameworks that govern its implementation and development of LED structures, amongst others. This study seeks to answer three critical questions: What theoretical LED facets (particular aspects) are available in literature? Are these facets being implemented in Nelson Mandela Bay Municipality (NMBM) and Buffalo City Metropolitan Municipality (BCMM)? Besides the effort and monies invested in ingraining LED in South Africa, are the levels of LED practices of the two municipalities deeply embedded in literature? The study utilises a purpose-built tool to measure the level at which LED practice of respective municipalities is ingrained in LED literature. The thesis employed both qualitative and quantitative research methods in order to provide scientifically adequate answers to this research. The former method was employed in identifying available LED facets while, the latter was useful in measuring the level at which LED practice in the two metros is embedded in LED theory. The research findings reveal presence of 6 LED facets, namely, enterprise development, locality development, livelihoods development, workforce development, community development and LED Governance. However, this study discovered that the aforementioned facets fail to cover other general items like the availability or unavailability of LED strategy, functional location of LED within municipal directorates and availability of a budget to drive the LED functions. In light of this, the researcher decided to group all the other key LED functions that he felt were not finding expression under the 6 facets identified in LED literature. This, then, led to the introduction of “General LED” facets. This facet, besides presenting a pre-cursor to the 6 other facets, manages to capture some key factors that are equally behind the success or failure of LED e.g. the LED strategy factor, a factor which a number of sources name “The heart” or “guiding compass” of successful LED implementation. The “General LED” facet contained other factors like: other plans that aided LED, experience of LED practitioners, budget allocation of the LED function, amongst others. The research found that all the 7 facets are being implemented in both municipalities, albeit to varying degrees. The two metropolitan municipalities’ LED practice, with respect to all the identified LED facets, provided some measure of their respective levels of embeddedness in LED theory using a purpose built tool. The embedded (ness) outcome proved that Nelson Mandela Bay Municipality’s LED practice was embedded in the LED theory across all the 7 facets, namely: general LED, enterprise development, locality development, community development, livelihood development, workforce development, and LED governance. The same analysis proved that Buffalo City Metropolitan Municipality’s LED practice was embedded in LED theory in all the other facets bar community development. The survey results revealed that there are inadequate or limited initiatives in Buffalo.
- Full Text:
- Date Issued: 2017
- Authors: Ngatiane, Mativenga
- Date: 2017
- Subjects: Economic development -- South Africa -- Nelson Mandela Bay Municipality Economic development -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape Municipal government -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/19299 , vital:28829
- Description: Albeit in its infancy, South Africa’s LED practice is a benchmark of a large number of African countries in general and Sub-Saharan African countries in particular. The LED practice stands out, for widespread decentralisation of powers, massive and growing LED budgets, robust legal frameworks that govern its implementation and development of LED structures, amongst others. This study seeks to answer three critical questions: What theoretical LED facets (particular aspects) are available in literature? Are these facets being implemented in Nelson Mandela Bay Municipality (NMBM) and Buffalo City Metropolitan Municipality (BCMM)? Besides the effort and monies invested in ingraining LED in South Africa, are the levels of LED practices of the two municipalities deeply embedded in literature? The study utilises a purpose-built tool to measure the level at which LED practice of respective municipalities is ingrained in LED literature. The thesis employed both qualitative and quantitative research methods in order to provide scientifically adequate answers to this research. The former method was employed in identifying available LED facets while, the latter was useful in measuring the level at which LED practice in the two metros is embedded in LED theory. The research findings reveal presence of 6 LED facets, namely, enterprise development, locality development, livelihoods development, workforce development, community development and LED Governance. However, this study discovered that the aforementioned facets fail to cover other general items like the availability or unavailability of LED strategy, functional location of LED within municipal directorates and availability of a budget to drive the LED functions. In light of this, the researcher decided to group all the other key LED functions that he felt were not finding expression under the 6 facets identified in LED literature. This, then, led to the introduction of “General LED” facets. This facet, besides presenting a pre-cursor to the 6 other facets, manages to capture some key factors that are equally behind the success or failure of LED e.g. the LED strategy factor, a factor which a number of sources name “The heart” or “guiding compass” of successful LED implementation. The “General LED” facet contained other factors like: other plans that aided LED, experience of LED practitioners, budget allocation of the LED function, amongst others. The research found that all the 7 facets are being implemented in both municipalities, albeit to varying degrees. The two metropolitan municipalities’ LED practice, with respect to all the identified LED facets, provided some measure of their respective levels of embeddedness in LED theory using a purpose built tool. The embedded (ness) outcome proved that Nelson Mandela Bay Municipality’s LED practice was embedded in the LED theory across all the 7 facets, namely: general LED, enterprise development, locality development, community development, livelihood development, workforce development, and LED governance. The same analysis proved that Buffalo City Metropolitan Municipality’s LED practice was embedded in LED theory in all the other facets bar community development. The survey results revealed that there are inadequate or limited initiatives in Buffalo.
- Full Text:
- Date Issued: 2017
Local government budgetary reforms reconsidered: the case of Amatole District Municipality, province of the Eastern Cape
- Authors: Hanabe, Lulamile Donacious
- Date: 2017
- Subjects: Municipal budgets -- South Africa -- Eastern Cape Municipal finance -- South Africa -- Eastern Cape , Local budgets -- Political aspects -- South Africa -- Eastern Cape Local government -- South Africa -- Eastern Cape Public administration -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10948/15093 , vital:28122
- Description: This research critically analysed the role, if any, that is played by the budgetary reforms in enhancing basic service delivery, with specific reference to the case of Amathole District Municipality. The main objectives of this study were to investigate and evaluate the causes of possible challenges encountered by the ADM in the implementation of local government budgetary reforms; to assess and determine the role played by budgetary reforms in promoting basic service delivery by the Amathole District Municipality; to analyse the extent to which budgetary reforms are used in the preparation of the municipal budget and the IDP; and to evaluate the level of ADM institutional capacity in delivering basic services to communities in terms of the municipality’s capital budget and financial plan. The study is premised on the fact that there is no guaranteed service delivery without a sound financial management and planning. In this study, it is acknowledged that municipalities in South Africa are struggling to implement the local government budgetary reforms; and as such, South African municipalities could succeed in rendering effective and efficient public services, provided the matters of governance are adhered to, as well as financial governance in particular. This research is solely based on the assumption that the Amathole District Municipality’s budgets and budget process, like other municipalities in South Africa, are done for the sake of compliance with the requirements of National Treasury and the MFMA – with less emphasis being placed on enhanced basic service delivery to communities. The study proposed to provide a brief literature review on the basic service delivery, with reference to the South African context, as well as a theoretical overview on the evolution of developmental local government budgetary reforms. The empirical survey and research methodology employed in the study are described, followed by the operationalization of the survey questionnaire used for gathering the field data. The research findings of the empirical survey are then statistically analysed, using statistical procedures. The qualitative data analysis involved thematic content analysis, being interpreted and reported on. The triangulation-research methodology was employed with the emphasis being on the quantitative and qualitative methodologies. The sample comprised councillors, officials and ward committee members. Questionnaires, with open and closed-ended questions, were employed for the councillors and the officials. Focus-group interviews were conducted with the ward committee members from the respective local municipalities.The findings strongly suggest that, the introduction of the budgetary reforms indeed resulted in a shift by municipalities from their core mandate – that is service delivery – to a more legislative-compliant mode of practice. Recommendations flowing from, inter alia, the results of the empirical study, are presented to improve financial governance and service delivery in the Amathole District Municipality, as well as in other municipalities in South Africa. If adopted, these recommendations should enable the Amathole District Municipality, as a development agent, to fulfil its developmental mandate, thereby addressing the matters of financial governance and service delivery.
- Full Text:
- Date Issued: 2017
- Authors: Hanabe, Lulamile Donacious
- Date: 2017
- Subjects: Municipal budgets -- South Africa -- Eastern Cape Municipal finance -- South Africa -- Eastern Cape , Local budgets -- Political aspects -- South Africa -- Eastern Cape Local government -- South Africa -- Eastern Cape Public administration -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10948/15093 , vital:28122
- Description: This research critically analysed the role, if any, that is played by the budgetary reforms in enhancing basic service delivery, with specific reference to the case of Amathole District Municipality. The main objectives of this study were to investigate and evaluate the causes of possible challenges encountered by the ADM in the implementation of local government budgetary reforms; to assess and determine the role played by budgetary reforms in promoting basic service delivery by the Amathole District Municipality; to analyse the extent to which budgetary reforms are used in the preparation of the municipal budget and the IDP; and to evaluate the level of ADM institutional capacity in delivering basic services to communities in terms of the municipality’s capital budget and financial plan. The study is premised on the fact that there is no guaranteed service delivery without a sound financial management and planning. In this study, it is acknowledged that municipalities in South Africa are struggling to implement the local government budgetary reforms; and as such, South African municipalities could succeed in rendering effective and efficient public services, provided the matters of governance are adhered to, as well as financial governance in particular. This research is solely based on the assumption that the Amathole District Municipality’s budgets and budget process, like other municipalities in South Africa, are done for the sake of compliance with the requirements of National Treasury and the MFMA – with less emphasis being placed on enhanced basic service delivery to communities. The study proposed to provide a brief literature review on the basic service delivery, with reference to the South African context, as well as a theoretical overview on the evolution of developmental local government budgetary reforms. The empirical survey and research methodology employed in the study are described, followed by the operationalization of the survey questionnaire used for gathering the field data. The research findings of the empirical survey are then statistically analysed, using statistical procedures. The qualitative data analysis involved thematic content analysis, being interpreted and reported on. The triangulation-research methodology was employed with the emphasis being on the quantitative and qualitative methodologies. The sample comprised councillors, officials and ward committee members. Questionnaires, with open and closed-ended questions, were employed for the councillors and the officials. Focus-group interviews were conducted with the ward committee members from the respective local municipalities.The findings strongly suggest that, the introduction of the budgetary reforms indeed resulted in a shift by municipalities from their core mandate – that is service delivery – to a more legislative-compliant mode of practice. Recommendations flowing from, inter alia, the results of the empirical study, are presented to improve financial governance and service delivery in the Amathole District Municipality, as well as in other municipalities in South Africa. If adopted, these recommendations should enable the Amathole District Municipality, as a development agent, to fulfil its developmental mandate, thereby addressing the matters of financial governance and service delivery.
- Full Text:
- Date Issued: 2017
Maize stalk fibre reinforced natural rubber/tyre-tread reclaimed rubber composites
- Authors: Mente, Pumza
- Date: 2017
- Subjects: Polymeric composites Rubber
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: http://hdl.handle.net/10948/19332 , vital:28852
- Description: This research project focuses on the production of reclaimed rubber composites reinforced with natural fibres obtained from agricultural waste. The prepared natural fibre composites were characterized through evaluation of curing characteristics, tensile properties, thermal properties, dynamic mechanical properties and electron microscopy imaging. Untreated composites generally showed poor properties which were attributed to poor compatibility and fibre agglomeration. Various treatments were then employed in attempts to improve the composite properties. Fibre treatments used were water treatment and silane treatments using two different silane coupling agents. Torque, reaction rate and tensile modulus were observed to increase with addition of reclaimed rubber and natural fibres. Tensile strength and elongation at break increased with addition of natural rubber. An increase in thermal stability was observed with addition of reclaimed rubber. Dynamic mechanical analysis (DMA) results have shown that addition of reclaimed rubber resulted to an increase in glass transition temperature. Scanning electron microscopy (SEM) images of tensile fractured composites showed evidence of fibre pull-outs from the matrix. Removal of lignin from treated natural fibres was evident from thermogravimetric analysis (TGA) for all fibre treatments. There were no noticeable improvements in composites properties with use of fibre treatments and there were no statistical differences observed among the different fibre treatments. Generally, the composites prepared showed high stiffness and low tensile strength.
- Full Text:
- Date Issued: 2017
- Authors: Mente, Pumza
- Date: 2017
- Subjects: Polymeric composites Rubber
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: http://hdl.handle.net/10948/19332 , vital:28852
- Description: This research project focuses on the production of reclaimed rubber composites reinforced with natural fibres obtained from agricultural waste. The prepared natural fibre composites were characterized through evaluation of curing characteristics, tensile properties, thermal properties, dynamic mechanical properties and electron microscopy imaging. Untreated composites generally showed poor properties which were attributed to poor compatibility and fibre agglomeration. Various treatments were then employed in attempts to improve the composite properties. Fibre treatments used were water treatment and silane treatments using two different silane coupling agents. Torque, reaction rate and tensile modulus were observed to increase with addition of reclaimed rubber and natural fibres. Tensile strength and elongation at break increased with addition of natural rubber. An increase in thermal stability was observed with addition of reclaimed rubber. Dynamic mechanical analysis (DMA) results have shown that addition of reclaimed rubber resulted to an increase in glass transition temperature. Scanning electron microscopy (SEM) images of tensile fractured composites showed evidence of fibre pull-outs from the matrix. Removal of lignin from treated natural fibres was evident from thermogravimetric analysis (TGA) for all fibre treatments. There were no noticeable improvements in composites properties with use of fibre treatments and there were no statistical differences observed among the different fibre treatments. Generally, the composites prepared showed high stiffness and low tensile strength.
- Full Text:
- Date Issued: 2017
Management of endotracheal tube cuff pressure in mechanically ventilated adult patients in intensive care units in Malawi
- Authors: Mpasa, Ferestas
- Date: 2017
- Subjects: Intensive care nursing -- Malawi Respiratory intensive care -- Malawi , Patient monitoring -- Malawi
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10948/19673 , vital:28930
- Description: Patients who are critically ill get often admitted to intensive care units (ICUs). The majority of these patients require support with their breathing and are thus connected to a mechanical ventilator. One aspect to consider in the mechanically ventilated patient is endotracheal tube cuff pressure (ETT) management. The management of ETT cuff pressure entails that nurses working in ICUs have the responsibility of ensuring that ETT cuff pressure is kept within normal range of 20-30 cmH20 for the safety of the patients in order to avoid complication of over and under inflation. Poor management of ETT cuff pressure places the mechanically ventilated patients under risk of tracheal injury. Tracheal injury may also be caused by over or under inflation of the ETT cuff. Over inflation of the ETT cuff can lead to the occlusion of capillaries lining the trachea at the cuff site, tracheal stenosis, and can also lead to the death of mucus membranes around the area, just to mention a few. On the other hand, under inflation of the ETT cuff, can lead to air leaks as well as aspiration of gastric contents into the tracheal tree. Therefore, in order to maintain ETT cuff pressure within normal ranges, evidence-based guidelines related to the management of ETT cuff pressure should be used. However, in Malawi the management of endotracheal tube cuff pressure in mechanically ventilated adult patients by nurses in ICUs is not well explored and it is not clear whether this practice is based on evidence-based guidelines. Furthermore, strategies on how to implement evidence-based guidelines in the ICU might not be known and poorly defined because of the complexity of the context. The study is therefore aimed at implementing and evaluating the effect of an evidence-based guideline on the management of ETT cuff pressure in mechanically ventilated adult patients by nurses in ICUs in Malawi using active (printed educational materials and monitoring visits) and passive (printed educational materials only) implementation strategies. The research study used a quantitative approach with multi-designs. Four phases were used in order to achieve the four objectives that were set. Phase one was the pre-test and used a survey design, two was the expert panel review of the evidence-based guideline, three was the implementation of the reviewed evidence-based guideline using a randomised controlled trial design and phase four was the post-test which used a survey design. The RCT included 25 participants from the control and 27 from the intervention group. Each group had three ICUs of which one in each group was from a private hospital and the other were government. Data collection in phases one and four was by a hand delivered pre-and post-questionnaire. In phase two the expert panel members with experience in critical care used the AGREE II Instrument to review the evidence-based guideline that was implemented. In order to gather data during the monitoring visits, the researcher recorded field notes. The applications that were developed by the University statistician consultant using visual basic applications in excel were used to analyse data. Two different implementation strategies were used to implement the evidence-based guideline. The control group used passive implementation strategy which was printed educational materials thus the evidence-based guideline and algorithm. The intervention group used both active and passive implementation strategies which was the printed educational materials thus the evidence-based guideline and algorithm plus monitoring visits by the researcher. In order to establish the effect of the implemented evidence-based guideline on the nursing care practice for the management of endotracheal tube cuff pressure an evaluative posttest survey was conducted in phase four of the research study. The results revealed that the majority of participants had gaps in both groups regarding nursing care practice for the management of endotracheal tube cuff pressure for the mechanically ventilated adult patients in the pretest but improved in the posttest. In the control group 52% had very low knowledge score, 16% had low score, 28% average, and 4% high score while in the category of very high score there was nobody. However, in the posttest those in the very low score were only 44% while the percentage in the low score remained 16%. There was an improvement in the average scores in the posttest such that only 44% were in this category. There was no one in the high and very high score in the pretest. On the other hand, in the intervention group, 78% had a very low score, 9% low score, and 13% were in the category of average score, while in the high and very high score category there was zero percent in the pretest. However, there was also an improvement in the posttest such that only 44% a very low knowledge score. But 19% had a low score, there were 37% in the average category and no one was in the high and very high score. Statistical analysis revealed that the results were not significantly different between and within groups. Improvements were observed in the two groups regarding the scientific knowledge scores for the nursing care practices in the posttest. Upon qualitative analysis of the data from the open-ended question, two main themes emerged thus the need for documentation of endotracheal tube cuff and the process of implementation the evidence-based guidelines. Sub themes such as lack of documentation; no part of routine care and monitoring not done at all were identified under the main theme of the need for documentation of ETT cuff pressure. The Guideline itself need to be clear; implementation strategies; follow up; incentives; supervision; incentives; time factor; resources or equipment required for successful implementation; nurses buy-in critical for the implementation; training detrimental to EBP implementation; nurses attitude crucial to implementation of EBGs and knowledge of nurses for guideline essential for the implementation were the sub themes identified under the main theme of the process of implementing the evidence-based guideline. All appropriate ethical considerations such as principles of autonomy and self-determination, confidentiality and anonymity, voluntary participation, right to receive treatment, informed consent, were adhered to throughout the research study. The research study was unique in nature because it was the first of its kind in Malawi and it contributed to the awareness of the recommended practice for management of endotracheal tube cuff pressure in the ICUs in the country by implementing an evidence-based guideline. The unique contribution of the study is that it is a challenge to implement evidence-based guideline in poor and resource constraint countries like Malawi.
- Full Text:
- Date Issued: 2017
- Authors: Mpasa, Ferestas
- Date: 2017
- Subjects: Intensive care nursing -- Malawi Respiratory intensive care -- Malawi , Patient monitoring -- Malawi
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10948/19673 , vital:28930
- Description: Patients who are critically ill get often admitted to intensive care units (ICUs). The majority of these patients require support with their breathing and are thus connected to a mechanical ventilator. One aspect to consider in the mechanically ventilated patient is endotracheal tube cuff pressure (ETT) management. The management of ETT cuff pressure entails that nurses working in ICUs have the responsibility of ensuring that ETT cuff pressure is kept within normal range of 20-30 cmH20 for the safety of the patients in order to avoid complication of over and under inflation. Poor management of ETT cuff pressure places the mechanically ventilated patients under risk of tracheal injury. Tracheal injury may also be caused by over or under inflation of the ETT cuff. Over inflation of the ETT cuff can lead to the occlusion of capillaries lining the trachea at the cuff site, tracheal stenosis, and can also lead to the death of mucus membranes around the area, just to mention a few. On the other hand, under inflation of the ETT cuff, can lead to air leaks as well as aspiration of gastric contents into the tracheal tree. Therefore, in order to maintain ETT cuff pressure within normal ranges, evidence-based guidelines related to the management of ETT cuff pressure should be used. However, in Malawi the management of endotracheal tube cuff pressure in mechanically ventilated adult patients by nurses in ICUs is not well explored and it is not clear whether this practice is based on evidence-based guidelines. Furthermore, strategies on how to implement evidence-based guidelines in the ICU might not be known and poorly defined because of the complexity of the context. The study is therefore aimed at implementing and evaluating the effect of an evidence-based guideline on the management of ETT cuff pressure in mechanically ventilated adult patients by nurses in ICUs in Malawi using active (printed educational materials and monitoring visits) and passive (printed educational materials only) implementation strategies. The research study used a quantitative approach with multi-designs. Four phases were used in order to achieve the four objectives that were set. Phase one was the pre-test and used a survey design, two was the expert panel review of the evidence-based guideline, three was the implementation of the reviewed evidence-based guideline using a randomised controlled trial design and phase four was the post-test which used a survey design. The RCT included 25 participants from the control and 27 from the intervention group. Each group had three ICUs of which one in each group was from a private hospital and the other were government. Data collection in phases one and four was by a hand delivered pre-and post-questionnaire. In phase two the expert panel members with experience in critical care used the AGREE II Instrument to review the evidence-based guideline that was implemented. In order to gather data during the monitoring visits, the researcher recorded field notes. The applications that were developed by the University statistician consultant using visual basic applications in excel were used to analyse data. Two different implementation strategies were used to implement the evidence-based guideline. The control group used passive implementation strategy which was printed educational materials thus the evidence-based guideline and algorithm. The intervention group used both active and passive implementation strategies which was the printed educational materials thus the evidence-based guideline and algorithm plus monitoring visits by the researcher. In order to establish the effect of the implemented evidence-based guideline on the nursing care practice for the management of endotracheal tube cuff pressure an evaluative posttest survey was conducted in phase four of the research study. The results revealed that the majority of participants had gaps in both groups regarding nursing care practice for the management of endotracheal tube cuff pressure for the mechanically ventilated adult patients in the pretest but improved in the posttest. In the control group 52% had very low knowledge score, 16% had low score, 28% average, and 4% high score while in the category of very high score there was nobody. However, in the posttest those in the very low score were only 44% while the percentage in the low score remained 16%. There was an improvement in the average scores in the posttest such that only 44% were in this category. There was no one in the high and very high score in the pretest. On the other hand, in the intervention group, 78% had a very low score, 9% low score, and 13% were in the category of average score, while in the high and very high score category there was zero percent in the pretest. However, there was also an improvement in the posttest such that only 44% a very low knowledge score. But 19% had a low score, there were 37% in the average category and no one was in the high and very high score. Statistical analysis revealed that the results were not significantly different between and within groups. Improvements were observed in the two groups regarding the scientific knowledge scores for the nursing care practices in the posttest. Upon qualitative analysis of the data from the open-ended question, two main themes emerged thus the need for documentation of endotracheal tube cuff and the process of implementation the evidence-based guidelines. Sub themes such as lack of documentation; no part of routine care and monitoring not done at all were identified under the main theme of the need for documentation of ETT cuff pressure. The Guideline itself need to be clear; implementation strategies; follow up; incentives; supervision; incentives; time factor; resources or equipment required for successful implementation; nurses buy-in critical for the implementation; training detrimental to EBP implementation; nurses attitude crucial to implementation of EBGs and knowledge of nurses for guideline essential for the implementation were the sub themes identified under the main theme of the process of implementing the evidence-based guideline. All appropriate ethical considerations such as principles of autonomy and self-determination, confidentiality and anonymity, voluntary participation, right to receive treatment, informed consent, were adhered to throughout the research study. The research study was unique in nature because it was the first of its kind in Malawi and it contributed to the awareness of the recommended practice for management of endotracheal tube cuff pressure in the ICUs in the country by implementing an evidence-based guideline. The unique contribution of the study is that it is a challenge to implement evidence-based guideline in poor and resource constraint countries like Malawi.
- Full Text:
- Date Issued: 2017
Managing a sustainable private radiographic practice in Gauteng and Limpopo provinces
- Authors: Siyongwana, Chuma
- Date: 2017
- Subjects: Radiography, Medical -- Management Medicine -- Practice -- Management , Entrepreneurship -- Medical care
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/20189 , vital:29154
- Description: Radiography is a constantly changing environment that is continuously evolving with new technology and new techniques on how to image human anatomy. This has led to cheaper and easier ways of imaging that present an opportunity for radiographers to practice independently from radiologists. The increase in the number of radiographers going into private practice since 2006 has led to a number of private radiography practices failing due to competition and other management and financial factors. This study seeks to provide insight into the changing environment of private radiographic practice and the level of success it can bring to radiographers. This will enable radiographers to better determine their personal and professional development needs, which will effectively improve their ability to manage and sustain private radiographic practices. This approach stems from the researcher’s belief that with the right skill and knowledge radiographers can run successful private practices and in so doing be able to empower others to do the same. The researcher has chosen to carry out a qualitative, exploratory, descriptive and contextual research design in order to explore and describe the detailed recommendations and views of private radiographic practice owners and how they manage their practices. The chosen method of data collection for this study is individual one-on-one interviews supported by a literature control. The one-on-one interview was used to collect the data from participants who meet the inclusion criteria. The researcher purposively selected participants to ensure that their ideas and opinions will benefit the study. The chosen method of data analysis is Tesch’s data analysis approach as it follows the qualitative way of data analysis which occurs in three phases: description, analysis, and interpretation. This research made use of Guba’s trustworthiness model to establish the validity and reliability of the qualitative research. The four criteria in this model for trustworthiness are truth-value by using the qualitative approach of credibility; applicability determined by using transferability; consistency determined by using the qualitative approach of dependability and, finally, neutrality determined by the qualitative approach to confirmability. The following six (6) ethical principles were followed to ensure no harm came to the participants: beneficence and non-maleficence, autonomy, justice, veracity, confidentiality and privacy. On completion of the study, the researcher made recommendations based on the findings for inclusion in basic radiographic training and continuous professional development. These recommendations are: Complete reviewing of the management training syllabus in radiography education. Compilation of literature that deals with private practice radiography. Inclusion of private practice radiographers in radiography societies. Further research into the subject of private practice radiography. This will allow for the knowledge contained in the study to be accessible to those who need it. It is also important to note that a study of this nature has never been conducted and therefore sharing of this information will allow for radiographers to know and understand what sustaining a private radiographic practice involves. The findings will be disseminated in seminars, conferences and publications.
- Full Text:
- Date Issued: 2017
- Authors: Siyongwana, Chuma
- Date: 2017
- Subjects: Radiography, Medical -- Management Medicine -- Practice -- Management , Entrepreneurship -- Medical care
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/20189 , vital:29154
- Description: Radiography is a constantly changing environment that is continuously evolving with new technology and new techniques on how to image human anatomy. This has led to cheaper and easier ways of imaging that present an opportunity for radiographers to practice independently from radiologists. The increase in the number of radiographers going into private practice since 2006 has led to a number of private radiography practices failing due to competition and other management and financial factors. This study seeks to provide insight into the changing environment of private radiographic practice and the level of success it can bring to radiographers. This will enable radiographers to better determine their personal and professional development needs, which will effectively improve their ability to manage and sustain private radiographic practices. This approach stems from the researcher’s belief that with the right skill and knowledge radiographers can run successful private practices and in so doing be able to empower others to do the same. The researcher has chosen to carry out a qualitative, exploratory, descriptive and contextual research design in order to explore and describe the detailed recommendations and views of private radiographic practice owners and how they manage their practices. The chosen method of data collection for this study is individual one-on-one interviews supported by a literature control. The one-on-one interview was used to collect the data from participants who meet the inclusion criteria. The researcher purposively selected participants to ensure that their ideas and opinions will benefit the study. The chosen method of data analysis is Tesch’s data analysis approach as it follows the qualitative way of data analysis which occurs in three phases: description, analysis, and interpretation. This research made use of Guba’s trustworthiness model to establish the validity and reliability of the qualitative research. The four criteria in this model for trustworthiness are truth-value by using the qualitative approach of credibility; applicability determined by using transferability; consistency determined by using the qualitative approach of dependability and, finally, neutrality determined by the qualitative approach to confirmability. The following six (6) ethical principles were followed to ensure no harm came to the participants: beneficence and non-maleficence, autonomy, justice, veracity, confidentiality and privacy. On completion of the study, the researcher made recommendations based on the findings for inclusion in basic radiographic training and continuous professional development. These recommendations are: Complete reviewing of the management training syllabus in radiography education. Compilation of literature that deals with private practice radiography. Inclusion of private practice radiographers in radiography societies. Further research into the subject of private practice radiography. This will allow for the knowledge contained in the study to be accessible to those who need it. It is also important to note that a study of this nature has never been conducted and therefore sharing of this information will allow for radiographers to know and understand what sustaining a private radiographic practice involves. The findings will be disseminated in seminars, conferences and publications.
- Full Text:
- Date Issued: 2017
Mhlontlo Municipality local economic development strategy as a driver of economic development
- Authors: Zipete, Zwelixolile
- Date: 2017
- Subjects: Economic development -- South Africa -- Eastern Cape Local government -- South Africa -- Eastern Cape Municipal government -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/13316 , vital:27174
- Description: The main aim of the research study was to review the Mhlontlo Municipality Local Economic Development Strategy as a driver of economic development. The Mhlontlo LED Strategy was developed in 2007 to guide economic development of Mhlontlo Local Municipality. The Constitution of the Republic of South Africa(Act 108 of 1996), the White Paper on Local Government (1998), Section B, the National Framework for LED in South Africa (2006), and other pieces of legislation gave direction in the development of LED Strategies in South# Africa, including the Mhlontlo LED Strategy.
- Full Text:
- Date Issued: 2017
- Authors: Zipete, Zwelixolile
- Date: 2017
- Subjects: Economic development -- South Africa -- Eastern Cape Local government -- South Africa -- Eastern Cape Municipal government -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/13316 , vital:27174
- Description: The main aim of the research study was to review the Mhlontlo Municipality Local Economic Development Strategy as a driver of economic development. The Mhlontlo LED Strategy was developed in 2007 to guide economic development of Mhlontlo Local Municipality. The Constitution of the Republic of South Africa(Act 108 of 1996), the White Paper on Local Government (1998), Section B, the National Framework for LED in South Africa (2006), and other pieces of legislation gave direction in the development of LED Strategies in South# Africa, including the Mhlontlo LED Strategy.
- Full Text:
- Date Issued: 2017
Microstructure and properties of zirconium silicide surface layers on zirlo for improved nuclear fuel cladding
- Authors: Ngongo, Sinoyolo
- Date: 2017
- Subjects: Zirconium alloys Zirconium
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: http://hdl.handle.net/10948/20098 , vital:29107
- Description: Zirconium alloys have important applications as nuclear reactor fuel cladding material. In this study the microstructure and properties of zirconium silicide synthesized by heating ZIRLO (which is an alloy of zirconium and niobium) in contact with silicon powder has been investigated. The silicide acts as a coating layer to protect the ZIRLO from oxidation which is associated with hydrogen pick-up. Scanning electron microscopy (SEM) and transmission electron microscopy (TEM) were used to investigate the morphology and crystal structure of the silicides respectively. Heating of ZIRLO with silicon powder was carried out in a Webb 89 Vacuum Furnace for various temperatures (1000–1400 °C) and times (4–8 hours) in an argon atmosphere or under vacuum, which resulted in the diffusion of silicon into the ZIRLO and the formation of zirconium silicide layers. The sample heat treated for 8 hours at 1000 °C did not show any evidence of inter-diffusion between the ZIRLO and silicon, this suggests that a temperature of 1000 °C is not sufficient to facilitate the formation of a silicide layer. The formation of the silicide layer was however observed after heat treatments at 1200 °C and 1400 °C using SEM and TEM. The silicide formed at 1200 °C as a layer on the ZIRLO sample and voids were observed in this layer, most likely due to the Kirkendall effect which occurs in solid state diffusion. The results suggest that Zr has a larger flux than Si as the voids formed in the ZIRLO. The temperature of 1400 °C appears to exceed the ideal required for silicide formation on the surface of ZIRLO, since the silicon infiltrated very far into the ZIRLO and in fact reacted with the entire ZIRLO sample. Both these samples were heat treated for 8 hours in an argon atmosphere. Silicide layers without voids were obtained in the case where ZIRLO and Si were heat treated for 8 and 4 hours at 1200 °C in an argon atmosphere and under vacuum respectively. The average penetration rate, calculated from the aforementioned heat treatments, of Si into Zr was calculated to be 4.5 μm/hour. The diffusion coefficient of Si in Zr was also estimated and it differs by about a factor of 104 from the reported value Zr into Si diffusion coefficient.
- Full Text:
- Date Issued: 2017
- Authors: Ngongo, Sinoyolo
- Date: 2017
- Subjects: Zirconium alloys Zirconium
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: http://hdl.handle.net/10948/20098 , vital:29107
- Description: Zirconium alloys have important applications as nuclear reactor fuel cladding material. In this study the microstructure and properties of zirconium silicide synthesized by heating ZIRLO (which is an alloy of zirconium and niobium) in contact with silicon powder has been investigated. The silicide acts as a coating layer to protect the ZIRLO from oxidation which is associated with hydrogen pick-up. Scanning electron microscopy (SEM) and transmission electron microscopy (TEM) were used to investigate the morphology and crystal structure of the silicides respectively. Heating of ZIRLO with silicon powder was carried out in a Webb 89 Vacuum Furnace for various temperatures (1000–1400 °C) and times (4–8 hours) in an argon atmosphere or under vacuum, which resulted in the diffusion of silicon into the ZIRLO and the formation of zirconium silicide layers. The sample heat treated for 8 hours at 1000 °C did not show any evidence of inter-diffusion between the ZIRLO and silicon, this suggests that a temperature of 1000 °C is not sufficient to facilitate the formation of a silicide layer. The formation of the silicide layer was however observed after heat treatments at 1200 °C and 1400 °C using SEM and TEM. The silicide formed at 1200 °C as a layer on the ZIRLO sample and voids were observed in this layer, most likely due to the Kirkendall effect which occurs in solid state diffusion. The results suggest that Zr has a larger flux than Si as the voids formed in the ZIRLO. The temperature of 1400 °C appears to exceed the ideal required for silicide formation on the surface of ZIRLO, since the silicon infiltrated very far into the ZIRLO and in fact reacted with the entire ZIRLO sample. Both these samples were heat treated for 8 hours in an argon atmosphere. Silicide layers without voids were obtained in the case where ZIRLO and Si were heat treated for 8 and 4 hours at 1200 °C in an argon atmosphere and under vacuum respectively. The average penetration rate, calculated from the aforementioned heat treatments, of Si into Zr was calculated to be 4.5 μm/hour. The diffusion coefficient of Si in Zr was also estimated and it differs by about a factor of 104 from the reported value Zr into Si diffusion coefficient.
- Full Text:
- Date Issued: 2017
Millennium development goals: lessons from Brazil and Venezuela (2000-2015)
- Authors: Booi, Lusu
- Date: 2017
- Subjects: Brazil -- Economic conditions -- 21st century Venezuela -- Economic conditions -- 21st century , Developing countries -- Economic conditions Sustainable development -- Brazil Sustainable development -- Venezuela Poverty -- Developing countries Economic assistance -- Developing countries -- International cooperation
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/14675 , vital:27818
- Description: This research looks at social policy making in Venezuela and Brazil with the objective of alleviating poverty, with special focus on meeting Millennium Development Goals (MDGs) that were set in 2000. Considering the leftist democratic governments that have been established in Latin America since Hugo Chávez was elected president in 1998, and later with Luiz Inacio Lula da Silva in 2002, the research seeks to understand and illustrate what nuances exist in strategy, ideas and implementation of social policy that would positively affect the underprivileged for a more equal and just society. The two countries have deep historical and structural inequalities from slavery, colonialism, imbalanced distribution of resources and like most developing nations of the Global South, have had to endure structural adjustments that have entrenched poverty levels further. Arguments in the past have been made for economic prosperity and economic growth as good indicators for development, however, the research takes a comparative analysis on how Venezuela (through Barrio Adentro and multiple state driven Missions) and Brazil (state supported Bolsa Familia and Universal Health System), have targeted health and education as the primary sectors not just to transform society but also because it is through these sectors that the most effective and efficient manner to measure human development which has thus far been neglected. The research also examines the leadership of the countries which speaks to the differing approaches adopted, style, rhetoric and political realities; and how they have been received not just domestically, but also internationally. The outcomes of the research illustrate a good link between literacy, education and health and a healthy level of state intervention that requires reciprocal social participation for programmes to succeed. Brazil and Venezuela have shown notable creativity and effectiveness in this regard.
- Full Text:
- Date Issued: 2017
- Authors: Booi, Lusu
- Date: 2017
- Subjects: Brazil -- Economic conditions -- 21st century Venezuela -- Economic conditions -- 21st century , Developing countries -- Economic conditions Sustainable development -- Brazil Sustainable development -- Venezuela Poverty -- Developing countries Economic assistance -- Developing countries -- International cooperation
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/14675 , vital:27818
- Description: This research looks at social policy making in Venezuela and Brazil with the objective of alleviating poverty, with special focus on meeting Millennium Development Goals (MDGs) that were set in 2000. Considering the leftist democratic governments that have been established in Latin America since Hugo Chávez was elected president in 1998, and later with Luiz Inacio Lula da Silva in 2002, the research seeks to understand and illustrate what nuances exist in strategy, ideas and implementation of social policy that would positively affect the underprivileged for a more equal and just society. The two countries have deep historical and structural inequalities from slavery, colonialism, imbalanced distribution of resources and like most developing nations of the Global South, have had to endure structural adjustments that have entrenched poverty levels further. Arguments in the past have been made for economic prosperity and economic growth as good indicators for development, however, the research takes a comparative analysis on how Venezuela (through Barrio Adentro and multiple state driven Missions) and Brazil (state supported Bolsa Familia and Universal Health System), have targeted health and education as the primary sectors not just to transform society but also because it is through these sectors that the most effective and efficient manner to measure human development which has thus far been neglected. The research also examines the leadership of the countries which speaks to the differing approaches adopted, style, rhetoric and political realities; and how they have been received not just domestically, but also internationally. The outcomes of the research illustrate a good link between literacy, education and health and a healthy level of state intervention that requires reciprocal social participation for programmes to succeed. Brazil and Venezuela have shown notable creativity and effectiveness in this regard.
- Full Text:
- Date Issued: 2017
Milton Hyland Erickson: psychobiographical study
- Authors: Ramasamy, Kameshnee
- Date: 2017
- Subjects: Erickson, Milton H Psychology -- Biographical methods , Hypnotism -- Therapeutic use
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/14444 , vital:27605
- Description: Historically psychobiography has focused to a large extent on the study of pathology in human development. In recent years, scholars in the field of psychobiography have recommended that studies with a eugraphic focus be undertaken, thereby investigating optimal human development. Milton Hyland Erickson (1901-1980) was an American psychologist and psychiatrist. An extraordinary creative individual who conducted pioneering work in the field of hypnosis. Whilst vast publications of his academic work exist and his work is continued through the Milton H. Erickson Foundation and its global subsidiaries, in comparison, his life story has not been the focus of much study. The psychobiographical merit of Erickson as the subject of the study was based on his involvement in interesting and important events, as well as his resilient attitude towards life, during even dire moments. The focus of this psychobiography was to conceptualise Erickson’s life in terms of the principles of Adler’s Individual Psychology and Peterson and Seligman’s Character Strengths and Virtues Classification. Through this process it was aimed to provide descriptions and interpretations of Erickson’s personality in order to illuminate aspects such as his creativity, service to others, and optimism. The study is written from the first person perspective and is rooted in the interpretive paradigm. It utilises a qualitative research approach in order to gain an in-depth understanding of Erickson’s finished life and thereby taking into account contextual factors. The two theoretical frameworks guided the iterative data collection and data analysis processes and the data were organised into a descriptive framework. The method of data analysis was idiographic thus describing the uniqueness of Erickson life. Strategies such as the triangulation of data sources and theory, focusing on aspects of saliency, trustworthiness, and ethics were employed to ensure reliable data extraction and interpretation. The study revealed that both theoretical frameworks were appropriate in their description and interpretation of Erickson’s personality and character strengths. Of significance was the protective role that creativity, social interest, hope, and optimism played against trauma and these emerged as central themes in Erickson’s life in terms of his psychological wellbeing. The findings on creativity and social interest are supported by existing research and theory but also highlight perspectives for future research. Creativity is a key component of knowledge production and therefore research in this area could improve our understanding of how it can be nurtured and developed across the lifespan. Whilst the construct of social interest was integral to this study its validity in terms of providing adequate explanations of how individuals balance their own needs against the needs of others was examined and suggestions of where the theory can be elaborated were highlighted.
- Full Text:
- Date Issued: 2017
- Authors: Ramasamy, Kameshnee
- Date: 2017
- Subjects: Erickson, Milton H Psychology -- Biographical methods , Hypnotism -- Therapeutic use
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/14444 , vital:27605
- Description: Historically psychobiography has focused to a large extent on the study of pathology in human development. In recent years, scholars in the field of psychobiography have recommended that studies with a eugraphic focus be undertaken, thereby investigating optimal human development. Milton Hyland Erickson (1901-1980) was an American psychologist and psychiatrist. An extraordinary creative individual who conducted pioneering work in the field of hypnosis. Whilst vast publications of his academic work exist and his work is continued through the Milton H. Erickson Foundation and its global subsidiaries, in comparison, his life story has not been the focus of much study. The psychobiographical merit of Erickson as the subject of the study was based on his involvement in interesting and important events, as well as his resilient attitude towards life, during even dire moments. The focus of this psychobiography was to conceptualise Erickson’s life in terms of the principles of Adler’s Individual Psychology and Peterson and Seligman’s Character Strengths and Virtues Classification. Through this process it was aimed to provide descriptions and interpretations of Erickson’s personality in order to illuminate aspects such as his creativity, service to others, and optimism. The study is written from the first person perspective and is rooted in the interpretive paradigm. It utilises a qualitative research approach in order to gain an in-depth understanding of Erickson’s finished life and thereby taking into account contextual factors. The two theoretical frameworks guided the iterative data collection and data analysis processes and the data were organised into a descriptive framework. The method of data analysis was idiographic thus describing the uniqueness of Erickson life. Strategies such as the triangulation of data sources and theory, focusing on aspects of saliency, trustworthiness, and ethics were employed to ensure reliable data extraction and interpretation. The study revealed that both theoretical frameworks were appropriate in their description and interpretation of Erickson’s personality and character strengths. Of significance was the protective role that creativity, social interest, hope, and optimism played against trauma and these emerged as central themes in Erickson’s life in terms of his psychological wellbeing. The findings on creativity and social interest are supported by existing research and theory but also highlight perspectives for future research. Creativity is a key component of knowledge production and therefore research in this area could improve our understanding of how it can be nurtured and developed across the lifespan. Whilst the construct of social interest was integral to this study its validity in terms of providing adequate explanations of how individuals balance their own needs against the needs of others was examined and suggestions of where the theory can be elaborated were highlighted.
- Full Text:
- Date Issued: 2017
Modelling the effect of graphitization on the fracture toughness (JIC) of service exposed ASTM A-515 Gr. 65 material by the small punch test method
- Authors: Grewar, Stephen James
- Date: 2017
- Subjects: Graphitization Fracture mechanics
- Language: English
- Type: Thesis , Masters , MEng
- Identifier: http://hdl.handle.net/10948/18849 , vital:28737
- Description: Small Punch Testing is a recent testing methodology with numerous favourable applications in engineering assessments. The advantages of this small specimen method are utilised to derive fracture toughness measurements on service exposed and graphitized steel designated ASTM A-515 Gr. 65. The EPRI-FAA “innovative method”, involving finite element analysis, is applied to obtain fracture toughness estimates and investigate the effect of localised graphitization on localised fracture toughness. The method is described in a stepwise manner and validated favourably against standard fracture toughness testing methods as well as the work of forerunners in this field. Analysis of twenty tested small punch disk specimens extracted from a service exposed welded pipe coupon showed that toughness decreases logarithmically with increased graphitization volumetric percentages in the small samples. Therefore graphitization is found to have a significant influence on local fracture toughness (JIC) of ASTM A-515 Gr. 65 steel under room temperature conditions. The possibility of documenting the effect of microstructural changes on other static properties such as yield strength and strain hardening exists provided that analysis of each disk specimen is performed prior to punch testing. A relationship between percentage graphitization and material toughness has been proposed for ASTM A-515 Gr. 65 at room temperature.
- Full Text:
- Date Issued: 2017
- Authors: Grewar, Stephen James
- Date: 2017
- Subjects: Graphitization Fracture mechanics
- Language: English
- Type: Thesis , Masters , MEng
- Identifier: http://hdl.handle.net/10948/18849 , vital:28737
- Description: Small Punch Testing is a recent testing methodology with numerous favourable applications in engineering assessments. The advantages of this small specimen method are utilised to derive fracture toughness measurements on service exposed and graphitized steel designated ASTM A-515 Gr. 65. The EPRI-FAA “innovative method”, involving finite element analysis, is applied to obtain fracture toughness estimates and investigate the effect of localised graphitization on localised fracture toughness. The method is described in a stepwise manner and validated favourably against standard fracture toughness testing methods as well as the work of forerunners in this field. Analysis of twenty tested small punch disk specimens extracted from a service exposed welded pipe coupon showed that toughness decreases logarithmically with increased graphitization volumetric percentages in the small samples. Therefore graphitization is found to have a significant influence on local fracture toughness (JIC) of ASTM A-515 Gr. 65 steel under room temperature conditions. The possibility of documenting the effect of microstructural changes on other static properties such as yield strength and strain hardening exists provided that analysis of each disk specimen is performed prior to punch testing. A relationship between percentage graphitization and material toughness has been proposed for ASTM A-515 Gr. 65 at room temperature.
- Full Text:
- Date Issued: 2017
Modelling the intention to change Facebook privacy settings on mobile phones
- Authors: Miya, Asanda Christopher
- Date: 2017
- Subjects: Online social networks -- Security measures Cell phone systems
- Language: English
- Type: Thesis , Masters , MIT
- Identifier: http://hdl.handle.net/10948/19531 , vital:28890
- Description: Facebook and other social networking services have significantly changed the way people communicate and share information on the Internet. People are increasingly accessing these networking services on mobile phones as opposed to traditional computers. While privacy in social networking services always was a concern, mobile phones make it even easier to share personal information, thus spotlighting privacy concerns. Facebook has privacy settings for the users who use the service on various mobile phones. However, the failure of Facebook users to change privacy settings on mobile phones may result in undesirable sharing of personal information thereby exposing the users to privacy threats. This study extends the understanding of the use of Facebook privacy settings by investigating what impacts the intention to change the privacy settings on mobile phones. The Theory of Planned Behaviour (TPB) is identified as a theoretical underpinning that relates to the intention to perform a behaviour. Structural equation modelling is chosen as a suitable research method. A conceptual model is theorized by building on the Theory of Planned Behaviour. Following suggestions by other studies, the Perceived Behavioural Control (PBC) construct are speci_cally deconstructed into internal and external factors. Nine hypotheses are predicted. A measurement instrument in the form of a questionnaire consisting of 43 items is developed. The conceptual model is evaluated using empirical data, which is gathered from a sample of 414 South African Facebook users. The evaluation of the conceptual model shows it to be a good fit. Out of the nine hypotheses, five are accepted for the final model of the study. Self-efficacy are found to be a positive internal factor that inuences user's perceived control of changing Facebook privacy settings on mobile phones. Facilitating conditions and Perceived Required effort are found to be external factors that respectively have a positive and negative inuence on user's Perceived Behavioural Control. Attitude and Perceived Behavioural Control are both found to have a positive inuence on user's intention to change Facebook privacy settings on mobile phones. The hypotheses that could not be accepted are discussed and it is argued that potential unintended bias in the sample may have had an inuence. More detailed investigation are left for future studies.
- Full Text:
- Date Issued: 2017
- Authors: Miya, Asanda Christopher
- Date: 2017
- Subjects: Online social networks -- Security measures Cell phone systems
- Language: English
- Type: Thesis , Masters , MIT
- Identifier: http://hdl.handle.net/10948/19531 , vital:28890
- Description: Facebook and other social networking services have significantly changed the way people communicate and share information on the Internet. People are increasingly accessing these networking services on mobile phones as opposed to traditional computers. While privacy in social networking services always was a concern, mobile phones make it even easier to share personal information, thus spotlighting privacy concerns. Facebook has privacy settings for the users who use the service on various mobile phones. However, the failure of Facebook users to change privacy settings on mobile phones may result in undesirable sharing of personal information thereby exposing the users to privacy threats. This study extends the understanding of the use of Facebook privacy settings by investigating what impacts the intention to change the privacy settings on mobile phones. The Theory of Planned Behaviour (TPB) is identified as a theoretical underpinning that relates to the intention to perform a behaviour. Structural equation modelling is chosen as a suitable research method. A conceptual model is theorized by building on the Theory of Planned Behaviour. Following suggestions by other studies, the Perceived Behavioural Control (PBC) construct are speci_cally deconstructed into internal and external factors. Nine hypotheses are predicted. A measurement instrument in the form of a questionnaire consisting of 43 items is developed. The conceptual model is evaluated using empirical data, which is gathered from a sample of 414 South African Facebook users. The evaluation of the conceptual model shows it to be a good fit. Out of the nine hypotheses, five are accepted for the final model of the study. Self-efficacy are found to be a positive internal factor that inuences user's perceived control of changing Facebook privacy settings on mobile phones. Facilitating conditions and Perceived Required effort are found to be external factors that respectively have a positive and negative inuence on user's Perceived Behavioural Control. Attitude and Perceived Behavioural Control are both found to have a positive inuence on user's intention to change Facebook privacy settings on mobile phones. The hypotheses that could not be accepted are discussed and it is argued that potential unintended bias in the sample may have had an inuence. More detailed investigation are left for future studies.
- Full Text:
- Date Issued: 2017
Monetary and fiscal policy effects on unemployment and inflation in Uganda
- Authors: Sebuliba, Nantumbwe Aminah
- Date: 2017
- Subjects: Monetary policy -- Uganda Fiscal policy -- Uganda
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10948/14904 , vital:27899
- Description: Over the recent past, Uganda has experienced disproportionate volatility in inflation alongside rapid growth of unemployment. Whilst inflation has been curtailed to single digit figures since the economic crisis of the 1970s, nevertheless, in the recent past, inflation volatility and unemployment have constrained Uganda’s growth outlook. Like many various developing countries, Uganda has interacted monetary and fiscal policy frameworks as macroeconomic tools to spur productive growth. Most developing countries like Uganda continue to grapple with the challenges of jobless growth which is largely attributed to unstable inflationary pressures as well as low investment which further eggravated rapid expansion in unemployment levels. Government policy efforts have recently been greatly inhibited by rising youth unemployment rates in the country, this has greatly affected Uganda’s growth dynamics. Whilst developed countries have successfully used monetary and fiscal policy frameworks in their pursuit to macroeconomic stability, due to their complex structural economic dynamics, low income countries face challenges in implementing both monetary and fiscal policy to stabilize their economies. Central banks across all countries strive for low and predictable inflation as key in fostering economic growth. The debate over the applicability between monetary and fiscal policy frameworks in the pursuit of enhanced growth continues among policy analysts. The general observation especially in low income countries pertains to the use and effective coordination of monetary and fiscal policy in efforts to stabilize these economies. Despite numerous public expenditure reforms implemented and decline in poverty levels in Uganda, unemployment continued to rise over the past decade consequently inhibiting the country’s growth prospects which has ultimately undermined the econoimy’s capacity to external shocks. Keynes and the monetarists ignited the contentious debate over the superiority between monetary and fiscal policy frameworks which has transformed macroeconomic policy application. A conducive private sector environment as well as large expansions of infrastructure are key fundamental aspects of the development strategy in developing countries, they enhance growth in per capita income. Whilst the monetary authority emphasizes price stability when formulating policies, the fiscal authority pursues its objectives accommodative of the underlying circumstances in the economy. This study aimed to establish an econometric model to predict the impact of monetary and fiscal policy on unemployment and inflation in Uganda using annual time series data for the period 1980 to 2013. The study sought to investigate the influence of monetary and fiscal policy variables on the Ugandan economy in relation to unemployment and inflation. The analysis in the study is based on a twofold oriented objective. The first objective was to investigate monetary and fiscal policy dynamics in Uganda in relation to unemployment. The second objective examined the conduct of monetary and fiscal policy framework on inflation in Uganda. The study analysis begins with a review of literature on the various monetarists and Keynesian theories in relation to the underlying monetary and fiscal policy frameworks. Considering the analysis was a twofold objective, two empirical models linked to unemployment and inflation as well as their relative determinants are specified. The Empirical literature review examined in the study is based on various monetary and fiscal policy theories as well as empirical works by Keynesians, classical economists and the Friedman views. The time series data used were obtained from published sources of the World Bank and IMF, the Uganda Bureau of Statistics (UBOS), Ministry of Finance, Planning and Economic Development (MoFPED) statistical reports and annual statistical drafts from the Uganda Revenue Authority (URA) and Bank of Uganda (BOU). To empirically investigate the influence of monetary and fiscal policy variables on unemployment and inflation in Uganda, considering the use of two dependent variables i. e unemployment and inflation, hence, two estimation techniques were applied in the study namely; the Modified Ordinary Least Squares that comprise of FMOLS and DOLS and the Autoregressive Distributed Lag (ARDL) approach. The estimation analysis in the study contains two main parts which are spread over two chapters. The first part of the analysis deals with the effects of fiscal and monetary policy on unemployment. The estimation techniques applied in the study included the Fully Modified Ordinary Least Squares (FMOLS) and Dynamic Ordinary Least Squares (DOLS) applied to a Vector Autoregressive (VAR) model. The analysis regressed monetary and fiscal policy aggregates on unemployment in a twofold objective. The first sub section regressed fiscal policy aggregates on unemployment using; total government expenditure, total government revenue, tax revenue and trade openness on unemployment using both FMOLS and DOLS techniques. The second sub-section regressed monetary policy on unemployment using; interest rates, money supply, real effective exchange rates and inflation being regressed against unemployment. To test for presence of unit root among the variables of the sample period of 1980 to 2013, the study employed three approaches; i.e. the Augmented Dickey Fuller (ADF) test, Phillips-Perron (PP) test and Kwiatkowski–Phillips–Schmidt–Shin (KPSS) test. Included in this analysis is the test for structural breaks to further determine stationarity in the data series. The results revealed the presence of structural breaks. Structural breaks tend to inhibit stationarity among the variables at levels. However, when presence of structural breaks is taken into consideration, it simplifies empirical estimation analysis under review. The Johansen Cointegration approach was further applied to establish existence of a stable long-run relationship between monetary policy and fiscal policy as well as their respective variables included in the model in relation to unemployment, this further entailed estimation of FMOLS and DOLS in the model estimation analysis. The results from the above analysys show a negative and statistically significant relationship between total government expenditure (LGOVTEXP) and unemployment (LUNEMPLOYMENT). However, tax revenue, trade openness as well structural reforms which denotes the (SB) coefficient all show a positive and significant relationship with unemployment. Additionally, total government revenue (LGOVTREV) shows a negative relationship with unemployment although statistically insignificant. The DOLS results in this analysis all show statistically insignificant results between all the variables and unemployment. The second subsection using DOLS, analysed the impact of monetary policy on unemployment, revealed a negative and significant relation between interest rates, real exchange rates and structural reforms (SB) with unemployment. Money supply indicates a negative but statistically insignificant relationship with unemployment. However, inflation has a positive and statistically significant relationship with unemployment. The normality tests conducted indicate normal distribution of the residuals. Similiraly, the AR inverse roots show stability of the models estimated whilst the multi-collinearity and Wald tests all showed unbiased estimation results. Having analysed the effects of fiscal and monetary policy on unemployment the interest was to further test the impact of fiscal and monetary policy on inflation. This part constitutes two sub-sections. The ARDL approach ws used to analyse the influence of fiscal policy on inflation. The results reveal a negative and statistically significant relationship between inflation (DLINF) and total government expenditure (DLGOVTEXP) both lagged twice. Similiraly, total government revenue (DLGOVTREV) and tax revenue (DLTAXREV) both lagged once indicate a negative and statistically significant relationship with inflation. However, unemployment lagged three times indicates a negative and statistically insignificant relationship with inflation whilst trade openness lagged three times has a positive and satatistically significant relationship with inflation. The Granger causality test results revealed among all the fiscal policy aggregates used, only inflation Granger causes total government revenue. The second part on the effects of fiscal and monetary policy on inflation used monetary variables; interest rates (DLINT), money supply (DLMS) and real exchange rates (DLREER). The ARDL results revealed all coefficients to have positive signs. Inflation and real exchange rates lagged five and four times respectively have a positive and significant relationship with the dependent variable of inflation. However, interest rate and money supply lagged five and three times respectively show a positive and statistically insignificant relationship with inflation. The estimated model showed no evidence of presence of serial correlation through numerous diagnostic tests performed. These include; heteroscedasticity, residual normality and misspecification tests as well as the Cusum stability tests. Under the analysis of monetary policy dynamics on inflation, the Granger causality test revealed that inflation Granger causes interest rates. Similiraly, real exchange rate Granger causes inflation. The ARDL results in this sub-section suggest that inflation regressed against its own lagged values is statistically significant in explaining variations on inflation. Further, interest rates, money supply and real exchange rates significantly explain variations in inflation during the period under review. The results from the above analysis suggest that firstly, the fiscal authority in Uganda should formulate dynamic as well as robust fiscal reforms that can effeficiently be coordinated with sound monetary policy reforms. This ought to stimulate meaningful economic growth in the economy which would further enhance employment growth. Secondly, policy authorities should implement macroeconomic policies which harmonise public spending whilst at the same keep inflation subdued. In this regard, inflation targeting policies should be strengthened. Thirdly, the macroeconomic policy framework in Uganda should be coordinated with strong employment targeting policies in an effort to broaden labour market dynamics.
- Full Text:
- Date Issued: 2017
- Authors: Sebuliba, Nantumbwe Aminah
- Date: 2017
- Subjects: Monetary policy -- Uganda Fiscal policy -- Uganda
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10948/14904 , vital:27899
- Description: Over the recent past, Uganda has experienced disproportionate volatility in inflation alongside rapid growth of unemployment. Whilst inflation has been curtailed to single digit figures since the economic crisis of the 1970s, nevertheless, in the recent past, inflation volatility and unemployment have constrained Uganda’s growth outlook. Like many various developing countries, Uganda has interacted monetary and fiscal policy frameworks as macroeconomic tools to spur productive growth. Most developing countries like Uganda continue to grapple with the challenges of jobless growth which is largely attributed to unstable inflationary pressures as well as low investment which further eggravated rapid expansion in unemployment levels. Government policy efforts have recently been greatly inhibited by rising youth unemployment rates in the country, this has greatly affected Uganda’s growth dynamics. Whilst developed countries have successfully used monetary and fiscal policy frameworks in their pursuit to macroeconomic stability, due to their complex structural economic dynamics, low income countries face challenges in implementing both monetary and fiscal policy to stabilize their economies. Central banks across all countries strive for low and predictable inflation as key in fostering economic growth. The debate over the applicability between monetary and fiscal policy frameworks in the pursuit of enhanced growth continues among policy analysts. The general observation especially in low income countries pertains to the use and effective coordination of monetary and fiscal policy in efforts to stabilize these economies. Despite numerous public expenditure reforms implemented and decline in poverty levels in Uganda, unemployment continued to rise over the past decade consequently inhibiting the country’s growth prospects which has ultimately undermined the econoimy’s capacity to external shocks. Keynes and the monetarists ignited the contentious debate over the superiority between monetary and fiscal policy frameworks which has transformed macroeconomic policy application. A conducive private sector environment as well as large expansions of infrastructure are key fundamental aspects of the development strategy in developing countries, they enhance growth in per capita income. Whilst the monetary authority emphasizes price stability when formulating policies, the fiscal authority pursues its objectives accommodative of the underlying circumstances in the economy. This study aimed to establish an econometric model to predict the impact of monetary and fiscal policy on unemployment and inflation in Uganda using annual time series data for the period 1980 to 2013. The study sought to investigate the influence of monetary and fiscal policy variables on the Ugandan economy in relation to unemployment and inflation. The analysis in the study is based on a twofold oriented objective. The first objective was to investigate monetary and fiscal policy dynamics in Uganda in relation to unemployment. The second objective examined the conduct of monetary and fiscal policy framework on inflation in Uganda. The study analysis begins with a review of literature on the various monetarists and Keynesian theories in relation to the underlying monetary and fiscal policy frameworks. Considering the analysis was a twofold objective, two empirical models linked to unemployment and inflation as well as their relative determinants are specified. The Empirical literature review examined in the study is based on various monetary and fiscal policy theories as well as empirical works by Keynesians, classical economists and the Friedman views. The time series data used were obtained from published sources of the World Bank and IMF, the Uganda Bureau of Statistics (UBOS), Ministry of Finance, Planning and Economic Development (MoFPED) statistical reports and annual statistical drafts from the Uganda Revenue Authority (URA) and Bank of Uganda (BOU). To empirically investigate the influence of monetary and fiscal policy variables on unemployment and inflation in Uganda, considering the use of two dependent variables i. e unemployment and inflation, hence, two estimation techniques were applied in the study namely; the Modified Ordinary Least Squares that comprise of FMOLS and DOLS and the Autoregressive Distributed Lag (ARDL) approach. The estimation analysis in the study contains two main parts which are spread over two chapters. The first part of the analysis deals with the effects of fiscal and monetary policy on unemployment. The estimation techniques applied in the study included the Fully Modified Ordinary Least Squares (FMOLS) and Dynamic Ordinary Least Squares (DOLS) applied to a Vector Autoregressive (VAR) model. The analysis regressed monetary and fiscal policy aggregates on unemployment in a twofold objective. The first sub section regressed fiscal policy aggregates on unemployment using; total government expenditure, total government revenue, tax revenue and trade openness on unemployment using both FMOLS and DOLS techniques. The second sub-section regressed monetary policy on unemployment using; interest rates, money supply, real effective exchange rates and inflation being regressed against unemployment. To test for presence of unit root among the variables of the sample period of 1980 to 2013, the study employed three approaches; i.e. the Augmented Dickey Fuller (ADF) test, Phillips-Perron (PP) test and Kwiatkowski–Phillips–Schmidt–Shin (KPSS) test. Included in this analysis is the test for structural breaks to further determine stationarity in the data series. The results revealed the presence of structural breaks. Structural breaks tend to inhibit stationarity among the variables at levels. However, when presence of structural breaks is taken into consideration, it simplifies empirical estimation analysis under review. The Johansen Cointegration approach was further applied to establish existence of a stable long-run relationship between monetary policy and fiscal policy as well as their respective variables included in the model in relation to unemployment, this further entailed estimation of FMOLS and DOLS in the model estimation analysis. The results from the above analysys show a negative and statistically significant relationship between total government expenditure (LGOVTEXP) and unemployment (LUNEMPLOYMENT). However, tax revenue, trade openness as well structural reforms which denotes the (SB) coefficient all show a positive and significant relationship with unemployment. Additionally, total government revenue (LGOVTREV) shows a negative relationship with unemployment although statistically insignificant. The DOLS results in this analysis all show statistically insignificant results between all the variables and unemployment. The second subsection using DOLS, analysed the impact of monetary policy on unemployment, revealed a negative and significant relation between interest rates, real exchange rates and structural reforms (SB) with unemployment. Money supply indicates a negative but statistically insignificant relationship with unemployment. However, inflation has a positive and statistically significant relationship with unemployment. The normality tests conducted indicate normal distribution of the residuals. Similiraly, the AR inverse roots show stability of the models estimated whilst the multi-collinearity and Wald tests all showed unbiased estimation results. Having analysed the effects of fiscal and monetary policy on unemployment the interest was to further test the impact of fiscal and monetary policy on inflation. This part constitutes two sub-sections. The ARDL approach ws used to analyse the influence of fiscal policy on inflation. The results reveal a negative and statistically significant relationship between inflation (DLINF) and total government expenditure (DLGOVTEXP) both lagged twice. Similiraly, total government revenue (DLGOVTREV) and tax revenue (DLTAXREV) both lagged once indicate a negative and statistically significant relationship with inflation. However, unemployment lagged three times indicates a negative and statistically insignificant relationship with inflation whilst trade openness lagged three times has a positive and satatistically significant relationship with inflation. The Granger causality test results revealed among all the fiscal policy aggregates used, only inflation Granger causes total government revenue. The second part on the effects of fiscal and monetary policy on inflation used monetary variables; interest rates (DLINT), money supply (DLMS) and real exchange rates (DLREER). The ARDL results revealed all coefficients to have positive signs. Inflation and real exchange rates lagged five and four times respectively have a positive and significant relationship with the dependent variable of inflation. However, interest rate and money supply lagged five and three times respectively show a positive and statistically insignificant relationship with inflation. The estimated model showed no evidence of presence of serial correlation through numerous diagnostic tests performed. These include; heteroscedasticity, residual normality and misspecification tests as well as the Cusum stability tests. Under the analysis of monetary policy dynamics on inflation, the Granger causality test revealed that inflation Granger causes interest rates. Similiraly, real exchange rate Granger causes inflation. The ARDL results in this sub-section suggest that inflation regressed against its own lagged values is statistically significant in explaining variations on inflation. Further, interest rates, money supply and real exchange rates significantly explain variations in inflation during the period under review. The results from the above analysis suggest that firstly, the fiscal authority in Uganda should formulate dynamic as well as robust fiscal reforms that can effeficiently be coordinated with sound monetary policy reforms. This ought to stimulate meaningful economic growth in the economy which would further enhance employment growth. Secondly, policy authorities should implement macroeconomic policies which harmonise public spending whilst at the same keep inflation subdued. In this regard, inflation targeting policies should be strengthened. Thirdly, the macroeconomic policy framework in Uganda should be coordinated with strong employment targeting policies in an effort to broaden labour market dynamics.
- Full Text:
- Date Issued: 2017
Motivating blue-collar employees at a selected municipality
- Nogaya, Sigqibo Sipho Songezo
- Authors: Nogaya, Sigqibo Sipho Songezo
- Date: 2017
- Subjects: Blue collar workers -- South Africa Employee motivation -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/20176 , vital:29151
- Description: This study seeks to provide insight into the potential that motivation has in improving, not only on service delivery but the personal willingness of employees to perform as well. Continuous improvement is aided by conducting studies of this nature, in an organisation, at pre-determined periods. Municipalities across the country are plagued with complaints regarding service delivery issues. The municipality under study is no different. Newspaper articles like the one in Appendix G depict the stories of communities that are reliant on services provide by local government. There are a range of problems that can lead to municipal service delivery being hampered. One of the problems can be a de-motivated workforce. Human Resources Management needs to find ways of instilling motivation in employees in order to get maximum performance from them. Motivation is influenced by a variety of factors and the Human Resources Management section must look into the influence of these factors on motivation. Studies looking into the constructs of these factors must be conducted. The findings of such research can assist in making positive change in the organisation. The expected motivating factor would be remuneration or financial reward for work done. This may be one of the factors but there is also a range of other factors to be considered. Some of these factors relate to the psychological aspect of motivation. It is important to formulate sustainable ways of motivating employees and these may not be simply raising salaries. This research looked into specific factors of motivation. This is due to the fact that an attempt to cover all factors would simply be too lengthy an exercise. It became necessary to remain within a specific framework. This also assisted in maintaining the quality of the research undertaken.
- Full Text:
- Date Issued: 2017
- Authors: Nogaya, Sigqibo Sipho Songezo
- Date: 2017
- Subjects: Blue collar workers -- South Africa Employee motivation -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/20176 , vital:29151
- Description: This study seeks to provide insight into the potential that motivation has in improving, not only on service delivery but the personal willingness of employees to perform as well. Continuous improvement is aided by conducting studies of this nature, in an organisation, at pre-determined periods. Municipalities across the country are plagued with complaints regarding service delivery issues. The municipality under study is no different. Newspaper articles like the one in Appendix G depict the stories of communities that are reliant on services provide by local government. There are a range of problems that can lead to municipal service delivery being hampered. One of the problems can be a de-motivated workforce. Human Resources Management needs to find ways of instilling motivation in employees in order to get maximum performance from them. Motivation is influenced by a variety of factors and the Human Resources Management section must look into the influence of these factors on motivation. Studies looking into the constructs of these factors must be conducted. The findings of such research can assist in making positive change in the organisation. The expected motivating factor would be remuneration or financial reward for work done. This may be one of the factors but there is also a range of other factors to be considered. Some of these factors relate to the psychological aspect of motivation. It is important to formulate sustainable ways of motivating employees and these may not be simply raising salaries. This research looked into specific factors of motivation. This is due to the fact that an attempt to cover all factors would simply be too lengthy an exercise. It became necessary to remain within a specific framework. This also assisted in maintaining the quality of the research undertaken.
- Full Text:
- Date Issued: 2017
Multiple voices: exploring fluid identities in the advanced programme English experience
- Authors: Kromhout, Jessamy
- Date: 2017
- Subjects: English language -- Study and teaching Student-centered learning
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/18674 , vital:28705
- Description: This study is focused on Advanced Programme English (AP English), which is an additional subject registered through the Independent Examinations Board. The subject is aimed at grades ten to twelve and it is dedicated to the study of English literature. This study explores the AP English experience from the learner perspective, thus it highlights the potential opportunities of learner participation in AP English. In a traditional school context, emphasis is placed on assessment. As a response to this achievement driven focus, this study instead seeks to understand the social context of AP English, and the way in which the AP English experience has been integrated into the learners’ lives. The focus of this study is to understand the AP English perspective through the lens of identity, and the way in which identity permeates all experiences of AP English as a whole. The construction of identity is explored through the activities of reading and writing. These are integral to the AP English experience. By incorporating a number of different perspectives from educational and literary spheres to make sense of the AP English experience, this study broadens conceptualisations of the learner perspective. It also complements traditional conceptualisations of education by including commentary from a diverse range of voices. This study characterises AP English as an alternative space that has the potential to provide a sense of belonging for its learners. The AP English social context offers learners the opportunity to construct their identities in relation to the literature they study, and to their classmates. This meaningful learner engagement may provide learners with the space and freedom to construct their identities in an authentic, self-reflexive manner. Various theories on identity support how AP English can provide a platform for learners to inhabit multiple voices or perspectives. By using literature as a reference point, learners have the opportunity to make sense of themselves through a multiplicity of perspectives. This study therefore provides insight into the way AP English might facilitate a flexible approach to conceptualising identity, which is often overlooked in the education context, thus this study advocates the AP English experience as an important aspect of identity construction. On a larger scale, it places the learner perspective at the forefront, and in this way offers an alternative conceptualisation to traditional, assessment focused schooling methods.
- Full Text:
- Date Issued: 2017
- Authors: Kromhout, Jessamy
- Date: 2017
- Subjects: English language -- Study and teaching Student-centered learning
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/18674 , vital:28705
- Description: This study is focused on Advanced Programme English (AP English), which is an additional subject registered through the Independent Examinations Board. The subject is aimed at grades ten to twelve and it is dedicated to the study of English literature. This study explores the AP English experience from the learner perspective, thus it highlights the potential opportunities of learner participation in AP English. In a traditional school context, emphasis is placed on assessment. As a response to this achievement driven focus, this study instead seeks to understand the social context of AP English, and the way in which the AP English experience has been integrated into the learners’ lives. The focus of this study is to understand the AP English perspective through the lens of identity, and the way in which identity permeates all experiences of AP English as a whole. The construction of identity is explored through the activities of reading and writing. These are integral to the AP English experience. By incorporating a number of different perspectives from educational and literary spheres to make sense of the AP English experience, this study broadens conceptualisations of the learner perspective. It also complements traditional conceptualisations of education by including commentary from a diverse range of voices. This study characterises AP English as an alternative space that has the potential to provide a sense of belonging for its learners. The AP English social context offers learners the opportunity to construct their identities in relation to the literature they study, and to their classmates. This meaningful learner engagement may provide learners with the space and freedom to construct their identities in an authentic, self-reflexive manner. Various theories on identity support how AP English can provide a platform for learners to inhabit multiple voices or perspectives. By using literature as a reference point, learners have the opportunity to make sense of themselves through a multiplicity of perspectives. This study therefore provides insight into the way AP English might facilitate a flexible approach to conceptualising identity, which is often overlooked in the education context, thus this study advocates the AP English experience as an important aspect of identity construction. On a larger scale, it places the learner perspective at the forefront, and in this way offers an alternative conceptualisation to traditional, assessment focused schooling methods.
- Full Text:
- Date Issued: 2017
Neural network fault diagnosis system for a diesel-electric locomotive's closed loop excitation control system
- Authors: Barnard, Morne
- Date: 2017
- Subjects: Neural networks (Computer science) Diesel locomotives -- Motors -- Control systems
- Language: English
- Type: Thesis , Masters , MEng
- Identifier: http://hdl.handle.net/10948/15955 , vital:28294
- Description: In closed loop control systems fault isolation is extremely difficult due to the fact that if feedbacks are corrupted or actuators can’t produce a desired output, a system reacts due to an increase in error between the measured variable and the set input variable, which can cause oscillations. The goal of this project is to develop a fault detection and isolation system for the isolation of faults, which cause oscillatory conditions on a GE Diesel-Electric Locomotive’s excitation control system. The proposed system will illustrate the use of artificial neural networks as a replacement to classical analytical models. The artificial neural network model’s design will be based on model-based dedicated observer theory to isolate sensor, as well as component faults, where observer theory will be utilised to effectively select input-output data configurations for detection of sensor and component faults causing oscillations. Owing to the nature of the locomotive’s data acquisition abilities, the model-based observer design will utilise historical data to design an effective model of the system which will be used to perform offline sampled fault detection. This method is proposed as an alternative to trend checking, data mining, etc. Faults are thus detected through the use of an offline model-based dedicated observer residual generator. With the use of a neural network a number of parameters affect the accuracy of the network where the primary source of ensuring an accurate model is training. The project highlights and experiments with these parameters to ensure an accurate model is trained with the use of the gradient descent training algorithm. The parameters which are considered are learning rate, hidden layer neurons, momentum and data preparation. The project will also provide a literature review on residual evaluation techniques used in practice and describe and evaluate the proposed method to perform residual evaluation for this specific application. The proposed method for residual evaluation was based on two principles, namely the moving average, as well as the simple thresholding techniques. The developed FDI system’s performance was measured against known faults and produced 100% accuracy for the detection and isolation of sensor and components causing oscillatory conditions on the locomotive’s excitation system.
- Full Text:
- Date Issued: 2017
- Authors: Barnard, Morne
- Date: 2017
- Subjects: Neural networks (Computer science) Diesel locomotives -- Motors -- Control systems
- Language: English
- Type: Thesis , Masters , MEng
- Identifier: http://hdl.handle.net/10948/15955 , vital:28294
- Description: In closed loop control systems fault isolation is extremely difficult due to the fact that if feedbacks are corrupted or actuators can’t produce a desired output, a system reacts due to an increase in error between the measured variable and the set input variable, which can cause oscillations. The goal of this project is to develop a fault detection and isolation system for the isolation of faults, which cause oscillatory conditions on a GE Diesel-Electric Locomotive’s excitation control system. The proposed system will illustrate the use of artificial neural networks as a replacement to classical analytical models. The artificial neural network model’s design will be based on model-based dedicated observer theory to isolate sensor, as well as component faults, where observer theory will be utilised to effectively select input-output data configurations for detection of sensor and component faults causing oscillations. Owing to the nature of the locomotive’s data acquisition abilities, the model-based observer design will utilise historical data to design an effective model of the system which will be used to perform offline sampled fault detection. This method is proposed as an alternative to trend checking, data mining, etc. Faults are thus detected through the use of an offline model-based dedicated observer residual generator. With the use of a neural network a number of parameters affect the accuracy of the network where the primary source of ensuring an accurate model is training. The project highlights and experiments with these parameters to ensure an accurate model is trained with the use of the gradient descent training algorithm. The parameters which are considered are learning rate, hidden layer neurons, momentum and data preparation. The project will also provide a literature review on residual evaluation techniques used in practice and describe and evaluate the proposed method to perform residual evaluation for this specific application. The proposed method for residual evaluation was based on two principles, namely the moving average, as well as the simple thresholding techniques. The developed FDI system’s performance was measured against known faults and produced 100% accuracy for the detection and isolation of sensor and components causing oscillatory conditions on the locomotive’s excitation system.
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- Date Issued: 2017
NMMU business school alumni satisfaction factors with the MBA program
- Authors: Bosman, Jeremy Maurice
- Date: 2017
- Subjects: Business schools -- South Africa -- Port Elizabeth Master of business administration degree , Students -- South Africa -- Port Elizabeth Consumer satisfaction -- South Africa -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/14686 , vital:27822
- Description: In a fast-paced dynamic world, the key to success lies in the ability to accept change and to rapidly respond to demands placed by ever increasing competitive environments. In business, the impact of products and services in meeting or exceeding customer’s expectations in such environments is measured by customer satisfaction and the importance thereof cannot be downplayed, thus providing management with a metric that guides and augments change. Subsequently, these dynamic competitive forces are pushing sectors such as Higher Education into the realm of service industries, where stakeholders such as students and alumni are viewed as customers. Correspondingly, measuring their satisfaction has become important as this provides strategic insight, whilst enhancing academic programmes and the student experience. The purpose of this research study was to identify the factors that determined satisfaction with the MBA programme as viewed by students and the alumni of the Nelson Mandela Metropolitan University Business School. Furthermore, it advanced the field of stakeholder theory by identifying alumni as a key stakeholder in business schools. Consequently, the research was exploratory and consisted of quantitative and literature components where hypotheses were developed and relationships between factors analysed, in addition to the literature reviewed. The literature introduced key concepts to this study, such as alumni as stakeholder, alumni satisfaction, satisfaction with the MBA programme, measuring alumni satisfaction, MBA alumni networks and alumni communication. The factors that determined alumni satisfaction were identified by means of a statistical analysis of the data collected by the research instruments. Correspondingly, the findings indicate various factors determine satisfaction with the independent variables highlighted in this study, which are the Facilities, the MBA Programme, the Social Experience, the NMMU Business School Alumni Chapter, the NMMU Business School brand and Communication. Furthermore, it was established that there is a significant link between Social Experience, the NMMU Business School Alumni Chapter, the NMMU Business School Brand, Communication and Alumni Satisfaction.As services industries such as Higher Educational Institutions get exposed to competitive pressure, customer satisfaction comes to the fore and there are certain factors that need to be addressed to enhance satisfaction. Subsequently, this study highlights this pressure and satisfaction levels can certainly be improved by the institution across all the independent variables identified, especially in areas such as the NMMU Business School Alumni Chapter and Communication. Consequently, the NMMU Business School, for the first time have metrics to identify the factors that determine satisfaction with the MBA programme as viewed by their alumni and resultantly can strategically benefit by taking the views of their most important stakeholder into account.
- Full Text:
- Date Issued: 2017
- Authors: Bosman, Jeremy Maurice
- Date: 2017
- Subjects: Business schools -- South Africa -- Port Elizabeth Master of business administration degree , Students -- South Africa -- Port Elizabeth Consumer satisfaction -- South Africa -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/14686 , vital:27822
- Description: In a fast-paced dynamic world, the key to success lies in the ability to accept change and to rapidly respond to demands placed by ever increasing competitive environments. In business, the impact of products and services in meeting or exceeding customer’s expectations in such environments is measured by customer satisfaction and the importance thereof cannot be downplayed, thus providing management with a metric that guides and augments change. Subsequently, these dynamic competitive forces are pushing sectors such as Higher Education into the realm of service industries, where stakeholders such as students and alumni are viewed as customers. Correspondingly, measuring their satisfaction has become important as this provides strategic insight, whilst enhancing academic programmes and the student experience. The purpose of this research study was to identify the factors that determined satisfaction with the MBA programme as viewed by students and the alumni of the Nelson Mandela Metropolitan University Business School. Furthermore, it advanced the field of stakeholder theory by identifying alumni as a key stakeholder in business schools. Consequently, the research was exploratory and consisted of quantitative and literature components where hypotheses were developed and relationships between factors analysed, in addition to the literature reviewed. The literature introduced key concepts to this study, such as alumni as stakeholder, alumni satisfaction, satisfaction with the MBA programme, measuring alumni satisfaction, MBA alumni networks and alumni communication. The factors that determined alumni satisfaction were identified by means of a statistical analysis of the data collected by the research instruments. Correspondingly, the findings indicate various factors determine satisfaction with the independent variables highlighted in this study, which are the Facilities, the MBA Programme, the Social Experience, the NMMU Business School Alumni Chapter, the NMMU Business School brand and Communication. Furthermore, it was established that there is a significant link between Social Experience, the NMMU Business School Alumni Chapter, the NMMU Business School Brand, Communication and Alumni Satisfaction.As services industries such as Higher Educational Institutions get exposed to competitive pressure, customer satisfaction comes to the fore and there are certain factors that need to be addressed to enhance satisfaction. Subsequently, this study highlights this pressure and satisfaction levels can certainly be improved by the institution across all the independent variables identified, especially in areas such as the NMMU Business School Alumni Chapter and Communication. Consequently, the NMMU Business School, for the first time have metrics to identify the factors that determine satisfaction with the MBA programme as viewed by their alumni and resultantly can strategically benefit by taking the views of their most important stakeholder into account.
- Full Text:
- Date Issued: 2017