A model for the implementation of Integrated Quality Management System (IQMS) in selected Eastern Cape schools
- Authors: Sambumbu, Antony Matemba
- Date: 2013
- Language: English
- Type: Thesis , Doctoral , PhD (in Public Administration)
- Identifier: vital:11703 , http://hdl.handle.net/10353/d1015152
- Description: The main purpose of this research was to evaluate the processes for IQMS implementation in the selected Eastern Cape schools so as to determine the model that can be postulated for improving the IQMS implementation in the South African schools. While mainly deriving from the fact that so far, empirical research reveals that the process for IQMS implementation has been marred with a significant number of challenges. The study star begins with the formulation of a thought-process in its overriding hypothesis. The hypothesis is that the application of a five constructs’ IQMS Implementation Model in Figure 1.1 would signficantly influence the successful IQMS implementation in South African schools. The five constructs that are outlined in the IQMS Implementation Model in Figure 1.1 include: (1) Considering the Notion of “Quality” and Whole School Evaluation, (2) Performance Management and Developmental Appraisals, (3) Considering Key Success Factors for IQMS Implementation, (4) the Use of Appropriate Implementation Processes, Systems and Methods, and (5) Constant Monitoring, and Evaluations and Applications of the Improvement Actions. Despite the fact that the integrated quality management theories strongly support this hypothesis, the study, in line with these five constructs which were also aligned with the five research questions and hypotheses that guided this research applies exploratory factor analysis. This has been done in order to further define the structure of the IQMS Implementation Model in Figure 1.1 prior to applying confirmatory factor analysis in order to determine whether the IQMS Implementation Model in Figure 1.1 would perfectly reproduce the 53 observed sample data which was used in the study. The results confirmed the overriding hypothesis in the IQMS Implementation Model in Figure 1.1 which is that effectiveness of the IQMS implementation processes in the South African schools can be significantly influenced by the application of the five constructs. These include: Considering the Notion of “Quality” and Whole School Evaluation, Performance Management and Developmental Appraisals, Considering Key Success Factors for IQMS Implementation, the Use of the Appropriate Implementation Processes, Systems and Methods, and Undertaking Constant Monitoring, Evaluations and Improvement Action. In effect, it was recommended that the Eastern Cape Department of Education must adopt the IQMS implementation Model in Figure 1.1 in order to effectively implement its integrated quality management systems. Despite examining the limitations of the study, the recommendations chapter also discussed the area for further research in which it was suggested that the area for further research would be: Evaluating the impact of appropriate standards’ setting on the successful IQMS implementation in the schools in the Eastern Cape schools.
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Assessing financial viability of selected urban and rural municipalities in the Eastern Cape
- Authors: Maclean, Sindisile
- Date: 2013
- Subjects: Finance, Public -- South Africa -- Eastern Cape , Municipal government -- South Africa -- Eastern Cape , Sustainable development -- South Africa -- Eastern Cape , Human services -- South Africa -- Eastern Cape , Municipal services -- South Africa -- Eastern Cape , South Africa -- Economic policy , South Africa -- Economic conditions
- Language: English
- Type: Thesis , Doctoral , PhD (in Public Administration)
- Identifier: vital:11661 , http://hdl.handle.net/10353/d1007093 , Finance, Public -- South Africa -- Eastern Cape , Municipal government -- South Africa -- Eastern Cape , Sustainable development -- South Africa -- Eastern Cape , Human services -- South Africa -- Eastern Cape , Municipal services -- South Africa -- Eastern Cape , South Africa -- Economic policy , South Africa -- Economic conditions
- Description: The purpose of the research is to assess the financial viability of selected urban and rural municipalities in the Eastern Cape. Municipalities that are not financially viable and sustainable will always struggle to deliver basic services to communities. Without sound financial management systems, municipalities will be forced to discontinue their operations. Municipalities, particularly small and rural ones, are not self-sufficient and often rely on grants and transfers to satisfy their immediate short-term goal of providing basic services to satisfy the needs of their communities. Therefore, finance is regarded as an overriding and decisive factor for determining the viability of municipalities. The study seeks to investigate the financial viability of selected urban and rural municipalities in the Eastern Cape. Its key research questions are: Are municipalities able to provide sufficient funds to provide a range of services at an acceptable service level? To what extent do municipalities rely on external funding? Do municipalities have revenue collection capacity and revenue policies? The study asserts that most municipalities lack the required financial resources. They depend mainly on transfers from Provincial Government and equitable share and conditional grants from National Government. Section 152 (1) of the Constitution of the Republic of South Africa, Act 8 of 1996, states, amongst other things, that Local Government should ensure the provision of services to communities in a sustainable manner. The constitution further states that a municipality must strive, within its financial and administrative capacity, to achieve its objectives. The Municipal Finance Management Act, Act 56 of 2003, creates a framework for municipalities to borrow money and determine the conditions for short- and long-term borrowing. The Act assigns clear roles and responsibilities to the various role players involved in local government financial management. According to the Act, an annual budget for a municipality may only be funded from realistically anticipated revenues to be collected. As revenue projections in the budget must be realistic, the Municipal Property Rates Act, Act 6 of 2004, facilitates the collection of revenue in municipalities and establishes a uniform property rating system across South Africa. Property tax is the biggest element of local government tax revenue and is central to municipal finance. The Municipal Systems Act, Act 32 of 2000, amongst its objectives, provides for the manner in which municipal powers and functions are exercised as well as establishes a simple framework for the core processes of planning, performance management and resource mobilisation. The Act also provides a framework for public administration and human resource development. Finally, it also empowers the poor and ensures that municipalities put in place service tariffs and credit control policies that take their needs into account. The research contends that, whilst there is legislation and structures to assist and direct municipalities, it has been established that municipalities do not properly collect rates and taxes due to them to augment their revenue. The study has shown nevertheless that metropolitan municipalities have the capacity to collect revenue for municipal services. This is confirmed by their collection rate which ranges between 94 % and 97 %. There is also the culture of non-payment by communities for services rendered by the municipalities. Rural municipalities are exempted from property tax, while other rural municipalities who have an urban component, have to collect. There is also the question of unemployment and poverty. Consequently, municipalities are not self-sufficient and rely on grants and equitable share to survive. As a result of this lack of self-sufficiency, it is difficult to implement service delivery and also difficult to attract skilled personnel. The study has investigated why some municipalities fail to collect revenue and depend on national grants. The study employed both qualitative and quantitative methods. The findings of the quantitative paradigm have been presented in the form of graphs and charts. The major findings include: All municipalities have limited borrowing capacity; have not exceeded their budgets in terms of their spending; small municipalities have households as their main contributor of revenue collected; metropolitan municipalities get the big slice of their revenue from business; small and rural municipalities rely on grants and transfers and are therefore not financially viable; metropolitan municipalities are, to a great extent, financially viable but lack skills and capacity to utilize their resources for effective service delivery; and all municipalities under-spend their budgets. The study, after elaborating on the findings, makes recommendations on how municipalities should become financially viable.
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Electricity generation, transmission and distribution policy: a comparative study of Nigeria (1960-2011) and South Africa (1960-2011)
- Authors: Okafor, Chukwuemeka
- Date: 2013
- Subjects: Electric power distribution -- Nigeria , Electric power distribution -- South Africa , Electric power consumption -- Nigeria , Electric power consumption -- South Africa , Electric power production -- Nigeria , Electric power production -- South Africa , Electric power transmission -- Nigeria , Electric power transmission -- South Africa , Electricity
- Language: English
- Type: Thesis , Doctoral , PhD (in Public Administration)
- Identifier: vital:11660 , http://hdl.handle.net/10353/d1007049 , Electric power distribution -- Nigeria , Electric power distribution -- South Africa , Electric power consumption -- Nigeria , Electric power consumption -- South Africa , Electric power production -- Nigeria , Electric power production -- South Africa , Electric power transmission -- Nigeria , Electric power transmission -- South Africa , Electricity
- Description: The electric power policies in Nigeria and South Africa are considered the governments’ intention to provide quality and affordable electricity to the people. A comparative study on the electric power policies focuses on the similarities and differences in the policy approaches, the policy issues that affect electrification, and the impact of the policy issues in achieving the goal of universal access to quality and affordable electricity power in both countries. The methodological approach allows for an in depth textual study on the electric power policy documents in both countries. In Nigeria, the government intends to address the massive demand-supply imbalance and achieve the goal of electrification through reforms that focus on private sector-led growth in the sub-sector. In South Africa, the identification of electrification as a public problem by the post apartheid government leads to an integrated policy framework that focuses on balancing economic concerns with social and environmental considerations. The study identifies electricity provision as a social welfare responsibility of the governments in both countries and examines the policy issues in the context of public welfare. In Nigeria, the policy issues are found to be self serving and not in line with sustainable public interest, given the socio-economic challenges. As a result they, exert less impact on achieving the goal of universal access to quality and affordable electricity in the country. In South Africa, good governance in the sub-sector has enabled the identification of policy issues in line with sustainable public interests of social equity, poverty alleviation and environmental sustainability; and government using public administration agencies to play a key role in service delivery. Recommendations of the study mainly derive from the South African experience on electrification, and are intended to offer some policy-lessons to Nigeria in the sub-sector. The study contributes to new knowledge in the discipline of public administration by opening up new vistas for a comparative analysis of electric power policy issues in both countries in the context of public welfare. Besides, a comparative study on electrification in Nigeria and South Africa from a policy angle contributes to the existing knowledge base in the discipline.
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Implementation of Public Participation Policy approach in Mbombela Local Municipality of Mpumalanga Province of South Africa: an evaluation
- Authors: Ndlovu, Derick
- Date: 2013
- Language: English
- Type: Thesis , Doctoral , PhD (in Public Administration)
- Identifier: vital:11690 , http://hdl.handle.net/10353/d1013597
- Description: Since the dawn of democracy in 1994, South Africa has promulgated a number of progressive legislation and programmes in an effort to improve the well-being of its citizens. There is legislation and prescripts designed to provide policy and legal basis for a concerted and coherent pursuit of public participation in South Africa. There are various pieces of legislation that provide overarching principles and norms to guide the concerted enhancement of public participation in the local sphere of government. In spite of the plethora of policies and programmes, communities in various places continue to engage in service delivery protests. This study critically analyzed the implementation of public participation policy as a legislative core value for local government, with specific reference to Mbombela local municipality. In doing so, it critically explored the extent to which Mbombela local municipality involves the local communities in matters of local government such as in strategic decision making, the development of the IDP, performance management and in service delivery processes. The study employed a qualitative research methodology, relying mainly on secondary written sources of data, which reported on public participation and public administration. These sources include books, journals, internet sources, government legislation and policies. Data was also collected from Mbombela local municipality through interviews with municipal officials, members of ward committees, community development workers and the public. This study has found that Mbombela local municipality (MLM) relies primarily on ward committees, ward- based meetings and the Speakers outreach as mechanisms to facilitate public participation. The municipality seems to regard public participation as a crucial aspect in that a public participation unit was established; however the municipality is using a low level of participation, with limited power by citizens to influence strategic decisions. This means that communities and community organizations are involved on matters of the municipality only through attending community meetings therefore such meetings are not sufficient for effective public participation as communities should also be involved in more strategic and influential means such as participating in steering committees, development and economic forums. This study further found that some of the ward committees are not effectively functional as a result of lack of commitment from ward committee members, unavailability of some ard committee members due to their permanent job commitments and due to the difficulty that is caused by the vastness of some of the wards. This study also revealed hat there is no feedback provided to ward committees by the municipality on the ward committee reports that are submitted to the municipality on monthly bases, as a results some ward committee members are demotivated. This research study concludes that Mbombela local municipality is not effectively implementing local government legislation in respect to public participation.
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Performance monitoring and evaluation for sustainable low-cost housing delivery: the case of Lukhanji and Malahleni local Municipalities in the Eastern Cape Province South Africa
- Authors: Gomomo, Mzwakhe Gugu
- Date: 2013
- Language: English
- Type: Thesis , Doctoral , PhD (in Public Administration)
- Identifier: vital:11747 , http://hdl.handle.net/10353/d1018529
- Description: One of the serious problems facing South Africa is that of the provision of adequate low-cost housing for the poorest of poor. Only about 56% lived in fully-owned formal dwellings in 2009. (Stats SA: 2009). The problem is not only about the inability of the government to decrease backlogs in the provision of adequate low-cost houses. These contributory factors include the standard of construction, land as well as continuous urbanisation. International commitments such as the UN’s Millennium Goals put further pressure on government to permanently resolve the issue. Adequate housing is recognised globally as a basic human right. This includes access to running water and sanitation and electricity. The aim of the study is not to investigate construction techniques or methods, specific choices of location or any other planning-related issues, but to find an approach that is more appealing to the challenge of the provision of housing as per the afore-mentioned challenges combined with, amongst others, the provision of the necessary resources and relevant political processes as well as monitoring and evaluation. The provision of low-cost housing is unique in nature as it can never be fully resolved. To assist the process because of its nature, future studies suggest systems theory as a best recognised and more successful way to address wicked problems. By investigating low-cost housing programmes in Chile and Australia, identifying the elements of systems theory used, it was possible to find pointers to help formulate a set of steps (or actions) to use to address South Africa’s low-cost housing challenge. This research report proposes that, while the challenge of housing provision in a country like South Africa will most probably always be present, it can be alleviated by applying systems thinking to the problem. The study therefore puts forth Participatory Housing Delivery Monitoring Model (PHDMM). The model will assist in providing the beneficiaries of low-cost houses space to participate in the housing process and projects. It will also necessitate accountability by various participants in housing development. Capacity building will also be part of the package.
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