“Investigating the negative impact of emotional labour on full-time permanent academic staff in the Social Sciences Departments at Rhodes University”
- Authors: Mumba, Lomadinga
- Date: 2020
- Subjects: College teachers -- Social conditions -- South Africa -- Makhanda , College teachers -- Psychology -- South Africa -- Makhanda , College teachers -- Mental health-- South Africa -- Makhanda , College teachers -- Job stress -- South Africa -- Makhanda , College students -- Attitudes , Universities and colleges -- South Africa -- Makhanda -- Sociological aspects , Discrimination in higher education -- South Africa -- Makhanda , Sex discrimination in higher education -- South Africa -- Makhanda , Age discrimination in higher education -- South Africa -- Makhanda , Rhodes University. Department of Sociology , Corporate culture -- South Africa -- Makhanda
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10962/148740 , vital:38769
- Description: In investigating the prevalence of emotional labour among academics within the student/ academic staff relationship, this study expands from Arlie Hochschild’s theoretical orientation of ‘emotional labour’. Through this lens, this study documents the manner in which the adoption of neoliberal ideologies by higher education institutions have transformed it into the service industry and redefined students as consumers and academic staff as service providers. Drawing from previous research in academia, the central argument of the study is that the university system is now an increasingly corporatized and marketized institution that creates an expectation for academic staff to perform emotional labour. However, there is limited literature that looks at emotional labour in academia and more especially within the South African context. Therefore, the focus of this research is how academic work, particularly with students, has shifted to emotion work in an effort to provide quality services. The study was conducted at Rhodes University in the Eastern Cape Province with academic staff who work in the social sciences department. The research methodology employed is qualitative and evidence was derived from semi structured interviews to establish the negative consequences of emotional labour on the wellbeing of academic staff. Data was analysed and thematically presented in line with the research objectives. The research finds evidence of increased emotional labour in academic staff, it argues that this is largely as a result of the effects of corporatization which included intensified workloads, entitled students, increasing pastoral care and discontentment from the transformations. It was revealed that emotional labour was differentially experienced for females, younger academics and those in lower/ initial positions in academia, it explored the gendered expectations and concluded that based on certain organizational and personal characteristics, emotion management differed in academics. Lastly, discussions regarding implications and recommendations for further research were made.
- Full Text:
- Date Issued: 2020
- Authors: Mumba, Lomadinga
- Date: 2020
- Subjects: College teachers -- Social conditions -- South Africa -- Makhanda , College teachers -- Psychology -- South Africa -- Makhanda , College teachers -- Mental health-- South Africa -- Makhanda , College teachers -- Job stress -- South Africa -- Makhanda , College students -- Attitudes , Universities and colleges -- South Africa -- Makhanda -- Sociological aspects , Discrimination in higher education -- South Africa -- Makhanda , Sex discrimination in higher education -- South Africa -- Makhanda , Age discrimination in higher education -- South Africa -- Makhanda , Rhodes University. Department of Sociology , Corporate culture -- South Africa -- Makhanda
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10962/148740 , vital:38769
- Description: In investigating the prevalence of emotional labour among academics within the student/ academic staff relationship, this study expands from Arlie Hochschild’s theoretical orientation of ‘emotional labour’. Through this lens, this study documents the manner in which the adoption of neoliberal ideologies by higher education institutions have transformed it into the service industry and redefined students as consumers and academic staff as service providers. Drawing from previous research in academia, the central argument of the study is that the university system is now an increasingly corporatized and marketized institution that creates an expectation for academic staff to perform emotional labour. However, there is limited literature that looks at emotional labour in academia and more especially within the South African context. Therefore, the focus of this research is how academic work, particularly with students, has shifted to emotion work in an effort to provide quality services. The study was conducted at Rhodes University in the Eastern Cape Province with academic staff who work in the social sciences department. The research methodology employed is qualitative and evidence was derived from semi structured interviews to establish the negative consequences of emotional labour on the wellbeing of academic staff. Data was analysed and thematically presented in line with the research objectives. The research finds evidence of increased emotional labour in academic staff, it argues that this is largely as a result of the effects of corporatization which included intensified workloads, entitled students, increasing pastoral care and discontentment from the transformations. It was revealed that emotional labour was differentially experienced for females, younger academics and those in lower/ initial positions in academia, it explored the gendered expectations and concluded that based on certain organizational and personal characteristics, emotion management differed in academics. Lastly, discussions regarding implications and recommendations for further research were made.
- Full Text:
- Date Issued: 2020
The relationships between perceived competence, goal orientation and mind sets on the motivation to participate in sport at university
- Authors: Nel, Marcus Craig
- Date: 2018
- Subjects: College sports -- South Africa -- Makhanda , College students -- Attitudes , Sports -- Psychological aspects , Motivation (Psychology) , Competition (Psychology)
- Language: English
- Type: text , Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10962/61592 , vital:28040
- Description: The research sought to uncover the links that exist between perceived competence, goal orientations and mind sets with the motivation to participate in sports. The research was conducted in a South African university context and was comprised of 212 participants. Data was collected through the use of Sports Motivation Scale 6, Intrinsic Motivation Inventory: Perceived Competence Subscale, Task and Ego Orientation in Sport Questionnaire and the Self-Theory Questionnaire. The participants completed the questionnaires using a pen and paper technique at their various sports practices. Data was collected and analysed using Pearson’s correlation coefficient in order to demonstrate the strength and nature of the relationships that existed between the variables. Findings generally supported previous findings. Using a deductive approach, the main findings found that various types of motivation based on Self-Determination Theory demonstrated a proportional relationship with task orientation and little to no relationship was found between motivation and ego orientation. The relationships between motivation and perceived competence were mixed, with the most significant relationship occurring between integrated regulation and perceived competence. Fixed mind sets also showed little to no relationship with motivation, whereas growth mind sets showed proportional relationships with the various kinds of motivation. Further relationships between these variables were also explained. It is recommended that data collection techniques are improved in future research. This research may be useful in indicating what factors are related to motivation to play sport at university.
- Full Text:
- Date Issued: 2018
- Authors: Nel, Marcus Craig
- Date: 2018
- Subjects: College sports -- South Africa -- Makhanda , College students -- Attitudes , Sports -- Psychological aspects , Motivation (Psychology) , Competition (Psychology)
- Language: English
- Type: text , Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10962/61592 , vital:28040
- Description: The research sought to uncover the links that exist between perceived competence, goal orientations and mind sets with the motivation to participate in sports. The research was conducted in a South African university context and was comprised of 212 participants. Data was collected through the use of Sports Motivation Scale 6, Intrinsic Motivation Inventory: Perceived Competence Subscale, Task and Ego Orientation in Sport Questionnaire and the Self-Theory Questionnaire. The participants completed the questionnaires using a pen and paper technique at their various sports practices. Data was collected and analysed using Pearson’s correlation coefficient in order to demonstrate the strength and nature of the relationships that existed between the variables. Findings generally supported previous findings. Using a deductive approach, the main findings found that various types of motivation based on Self-Determination Theory demonstrated a proportional relationship with task orientation and little to no relationship was found between motivation and ego orientation. The relationships between motivation and perceived competence were mixed, with the most significant relationship occurring between integrated regulation and perceived competence. Fixed mind sets also showed little to no relationship with motivation, whereas growth mind sets showed proportional relationships with the various kinds of motivation. Further relationships between these variables were also explained. It is recommended that data collection techniques are improved in future research. This research may be useful in indicating what factors are related to motivation to play sport at university.
- Full Text:
- Date Issued: 2018
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