- Title
- The effect of job insecurity and turnover intention on organisational citizenship behaviour of employees at a university in the Eastern Cape Province
- Creator
- Chimucheka, Nyasha https://orcid.org/0000-0002-0663-8887
- Subject
- Job security -- South Africa
- Subject
- Organizational behavior -- South Africa
- Subject
- Employee competitive behavior -- South Africa
- Date
- 2022-11
- Type
- Master's theses
- Type
- text
- Identifier
- http://hdl.handle.net/10353/28739
- Identifier
- vital:74907
- Description
- Organisation’s success is dependent on employees’ feelings regarding their jobs and employees’ willingness to undertake voluntary behaviours beyond their expected service level. The main objective of this study was to investigate the combined effect of job insecurity and turnover intention on organisational citizenship behaviour (OCB) of employees at a university in the Eastern Cape Province of South Africa. Secondary objectives of the research included to investigate the effect of job insecurity on organisational citizenship behaviour, to investigate the effect of turnover intention on organisational citizenship behaviour of employees at a university in the Eastern Cape Province, and to investigate the effect of job insecurity on the turnover intention of employees at a university in the Eastern Cape Province. The study discussed and applied the social exchange theory as well as the psychological contract theory. Using a positivist paradigm, the study was descriptive in nature. The study followed a cross sectional research design. The study followed a quantitative research approach which emphasises on the quantification of constructs. The population was 2050 administrative and academic staff who were employed by the university under study in 2021. Raosoft was used to calculate the sample size and the recommended sample size was 324. Although the researcher had access to staff mailing list, the researcher had limited access to the actual population list, hence the study employed non-probability sampling method. Thus, purposive sampling technique was used to select respondents, with the characteristic required to participate being either an academic or an administrative employee at the University of Fort Hare. This study employed survey method where data was collected using an electronic questionnaire. The researcher used Statistical Package for Social Sciences (SPSS) software v.25 to analyse data. Both inferential and descriptive tests were used for the analysis of data. Inferential statistical tests used include the Multiple Regression analysis, Pearson correlation and Simple Linear Regression. The study concludes that job insecurity and turnover intention have a negative effect on OCB of employees at the university under study. It was also concluded that job insecurity has a negative effect on OCB of employees, turnover intention has a t negative effect on OCB of employees, and job insecurity has a positive effect on turnover intention of employees at a university in the Eastern Cape Province. Recommendations provided to managers and practitioners are based on the conclusion of the study. Theoretical implications of this study were also discussed. The researcher suggested areas of further research that can be pursued by others.
- Description
- Thesis (MCom) -- Faculty of Management and Commerce, 2022
- Format
- computer
- Format
- online resource
- Format
- application/pdf
- Format
- 1 online resource (xv, 159 pages)
- Format
- Publisher
- University of Fort Hare
- Publisher
- Faculty of Management and Commerce
- Language
- English
- Rights
- rights holder
- Rights
- All Rights Reserved
- Rights
- Open Access
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Collections
UFH Department of Industrial Psychology
| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details | SOURCE1 | Chimucheka_201606190_Industrial Psychology (003).pdf | 9 MB | Adobe Acrobat PDF | View Details |