An investigation into the factors influencing the levels of job satisfaction and organisational commitment of non-family employees working in family businesses
- Letele-Matabooe, Makatleho Julia
- Authors: Letele-Matabooe, Makatleho Julia
- Date: 2012
- Subjects: Family-owned business enterprises , Job satisfaction
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: vital:9277 , http://hdl.handle.net/10948/1594 , Family-owned business enterprises , Job satisfaction
- Description: Given the increasingly important role that non-family employees working in family businesses play in the success of these businesses, as well as the challenges they are faced with, it is surprising that little is known about their experiences in the family business. This study therefore was aimed at contributing to the more effective functioning of this important stakeholder group in South Africa by identifying the factors that impact on their levels of job satisfaction and organisational commitment in family businesses. As such the primary objective of this study was to identify the factors that impact on non-family employees’ levels of Job satisfaction and Organisational commitment to the family business in which they are employed. This study sought to incorporate prior findings and theories on job satisfaction and organisational commitment into a comprehensive theoretical model. In addition, support for these theories was sought in the literature. The literature review revealed three main categories of constructs, namely, relational-based, organisational-based and reward-based factors, as influencing the levels of Job satisfaction and Organisational commitment of non-family employees working in family businesses. Within these three categories, 15 independent variables were identified and hypothesised to influence the levels of the dependent variables Job satisfaction and Organisational commitment. Of the 15 independent variables, 6 were categorised as relational-based, another 6 as organisational-based and 3 as reward-based factors. All of the constructs in this study were clearly defined and operationalised. Operationalisation was done by using reliable and valid items sourced from measuring instruments used by prior studies. In addition, several items were selfgenerated items based on secondary sources. The convenience snowball sampling technique was used to identify respondents, and a structured questionnaire was made available to them. The data collected 280 usable questionnaires and was subjected to various statistical analyses. The validity and reliability of the measuring instrument was assessed by means of exploratory and confirmatory factor analyses, and Cronbach-alpha coefficients were confirmed for this purpose. v The 6 relational-based factors could not all be confirmed as initially intended. Of these factors, 5 were confirmed. Similarly, the organisational-based factors could not all be confirmed by the exploratory factor analysis. Four factors were confirmed in this regard. With regard to reward-based factors, these factors did not load as originally intended. Instead, a new factor (Job security and compensation) emerged. In this study, a number of statistical procedures were utilised to assess the relationships between the independent and dependent variables. These included descriptive statistics which was used to summarise the sample data. Pearson’s Product Moment Correlation was also undertaken to establish the relationship between the various factors under investigation. However, the main statistical procedure that was used to test the significance of the relationships hypothesised between the independent and dependent variables was the Multiple Regression Analysis (MRA). From the analysis, 7 submodels were identified and subjected to further testing. The following independent variables were identified as influencing the dependent variables in this study: Fairness; Personal needs alignment; Interpersonal relationships; Family harmony; Nature of the work; Working conditions; Job involvement; Governance; Job security and compensation. In addition, an Analysis of Variance (ANOVA) was performed to establish the influence that the various demographic variables could have on the dependent variables. The test included the use of Benferroni post-hoc test that was used to vi assess the statistical difference, while Cohen’s d-values were calculated to assess the practical significance between mean scores. Ownership of shares by non-family employees of the family business in which they are employed, the positions that these employees hold, as well as ethnicity of the respondents have been found to have an influence on the independent and dependent variables in this study. This study has empirically investigated the challenges non-family employees working in family businesses are faced with, and has thus added to the limited amount of family business literature on this valuable stakeholder group. The theoretical model developed in this study has made a significant contribution towards understanding the factors that influence the levels of job satisfaction and organisational commitment of these employees. This study therefore presents recommendations and suggestions to assist family business leaders/owners in attracting and retaining non-family businesses in such a way as to give them a sense of belonging and to enhance the performance of their businesses.
- Full Text:
- Date Issued: 2012
- Authors: Letele-Matabooe, Makatleho Julia
- Date: 2012
- Subjects: Family-owned business enterprises , Job satisfaction
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: vital:9277 , http://hdl.handle.net/10948/1594 , Family-owned business enterprises , Job satisfaction
- Description: Given the increasingly important role that non-family employees working in family businesses play in the success of these businesses, as well as the challenges they are faced with, it is surprising that little is known about their experiences in the family business. This study therefore was aimed at contributing to the more effective functioning of this important stakeholder group in South Africa by identifying the factors that impact on their levels of job satisfaction and organisational commitment in family businesses. As such the primary objective of this study was to identify the factors that impact on non-family employees’ levels of Job satisfaction and Organisational commitment to the family business in which they are employed. This study sought to incorporate prior findings and theories on job satisfaction and organisational commitment into a comprehensive theoretical model. In addition, support for these theories was sought in the literature. The literature review revealed three main categories of constructs, namely, relational-based, organisational-based and reward-based factors, as influencing the levels of Job satisfaction and Organisational commitment of non-family employees working in family businesses. Within these three categories, 15 independent variables were identified and hypothesised to influence the levels of the dependent variables Job satisfaction and Organisational commitment. Of the 15 independent variables, 6 were categorised as relational-based, another 6 as organisational-based and 3 as reward-based factors. All of the constructs in this study were clearly defined and operationalised. Operationalisation was done by using reliable and valid items sourced from measuring instruments used by prior studies. In addition, several items were selfgenerated items based on secondary sources. The convenience snowball sampling technique was used to identify respondents, and a structured questionnaire was made available to them. The data collected 280 usable questionnaires and was subjected to various statistical analyses. The validity and reliability of the measuring instrument was assessed by means of exploratory and confirmatory factor analyses, and Cronbach-alpha coefficients were confirmed for this purpose. v The 6 relational-based factors could not all be confirmed as initially intended. Of these factors, 5 were confirmed. Similarly, the organisational-based factors could not all be confirmed by the exploratory factor analysis. Four factors were confirmed in this regard. With regard to reward-based factors, these factors did not load as originally intended. Instead, a new factor (Job security and compensation) emerged. In this study, a number of statistical procedures were utilised to assess the relationships between the independent and dependent variables. These included descriptive statistics which was used to summarise the sample data. Pearson’s Product Moment Correlation was also undertaken to establish the relationship between the various factors under investigation. However, the main statistical procedure that was used to test the significance of the relationships hypothesised between the independent and dependent variables was the Multiple Regression Analysis (MRA). From the analysis, 7 submodels were identified and subjected to further testing. The following independent variables were identified as influencing the dependent variables in this study: Fairness; Personal needs alignment; Interpersonal relationships; Family harmony; Nature of the work; Working conditions; Job involvement; Governance; Job security and compensation. In addition, an Analysis of Variance (ANOVA) was performed to establish the influence that the various demographic variables could have on the dependent variables. The test included the use of Benferroni post-hoc test that was used to vi assess the statistical difference, while Cohen’s d-values were calculated to assess the practical significance between mean scores. Ownership of shares by non-family employees of the family business in which they are employed, the positions that these employees hold, as well as ethnicity of the respondents have been found to have an influence on the independent and dependent variables in this study. This study has empirically investigated the challenges non-family employees working in family businesses are faced with, and has thus added to the limited amount of family business literature on this valuable stakeholder group. The theoretical model developed in this study has made a significant contribution towards understanding the factors that influence the levels of job satisfaction and organisational commitment of these employees. This study therefore presents recommendations and suggestions to assist family business leaders/owners in attracting and retaining non-family businesses in such a way as to give them a sense of belonging and to enhance the performance of their businesses.
- Full Text:
- Date Issued: 2012
Green business and environmental issues: family versus non-family business
- Grobler, Marthinus Petrus Johannes
- Authors: Grobler, Marthinus Petrus Johannes
- Date: 2012
- Subjects: Environmental impact analysis -- South Africa , Family-owned business enterprises
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8636 , http://hdl.handle.net/10948/d1008058 , Environmental impact analysis -- South Africa , Family-owned business enterprises
- Description: The aim of the study was to understand whether family businesses and non-family business differ from one another regarding green business and environmental issues. Green business issues are of global importance for the continued existence of business within the world. Businesses do not exist in isolation but within the context of the environment within which they function. Business has an impact on the environment and the environment has an impact on business. Furthermore, family businesses constitute a large part of the world economy and estimates range from 60-90 percent of GDP contributed by family businesses. In the South African context family businesses also form a significant part of the business environment. A literature study was conducted. The study identified five factors and considered each of these factors in the study. The five factors are: Green Business; Values; Stewardship; Succession; and, Stakeholders. In addition to a literature, primary research was conducted and data were collected by means of a questionnaire that collected data on the factors identified as well as some biographical information, including race, age and the sectors in which the respondents operated. The study’s findings correspond with the literature study, although no clear difference was found between family business and non-family business relating to green business and environmental issues. Family businesses do however believe that they are stewards of the environment and need to care for the environment.
- Full Text:
- Date Issued: 2012
- Authors: Grobler, Marthinus Petrus Johannes
- Date: 2012
- Subjects: Environmental impact analysis -- South Africa , Family-owned business enterprises
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8636 , http://hdl.handle.net/10948/d1008058 , Environmental impact analysis -- South Africa , Family-owned business enterprises
- Description: The aim of the study was to understand whether family businesses and non-family business differ from one another regarding green business and environmental issues. Green business issues are of global importance for the continued existence of business within the world. Businesses do not exist in isolation but within the context of the environment within which they function. Business has an impact on the environment and the environment has an impact on business. Furthermore, family businesses constitute a large part of the world economy and estimates range from 60-90 percent of GDP contributed by family businesses. In the South African context family businesses also form a significant part of the business environment. A literature study was conducted. The study identified five factors and considered each of these factors in the study. The five factors are: Green Business; Values; Stewardship; Succession; and, Stakeholders. In addition to a literature, primary research was conducted and data were collected by means of a questionnaire that collected data on the factors identified as well as some biographical information, including race, age and the sectors in which the respondents operated. The study’s findings correspond with the literature study, although no clear difference was found between family business and non-family business relating to green business and environmental issues. Family businesses do however believe that they are stewards of the environment and need to care for the environment.
- Full Text:
- Date Issued: 2012
The role of Muslim women in family businesses
- Authors: Salie, Najmiea
- Date: 2012
- Subjects: Family-owned business enterprises , Women executives , Businesswomen
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8859 , http://hdl.handle.net/10948/d1020171
- Description: The primary research objective of this treatise is to determine the role of Muslim women in family businesses. Muslim women actively participate in various private and public sectors of the economy as well as in family businesses. The literature review discusses the family business and its definitions and portrayed the advantages and disadvantages of family businesses. Furthermore, the research explored women in family business and investigated common reasons for joining the family business as well as conflict and success planning experienced by the women in the family business. Thereafter, the literature review discussed the Muslim women in family businesses and highlighted the background of the history of Muslim women in Islam. The Muslim women and their rights in Islam were presented followed by the rules of hijab. An overview of Muslim women in the history of Islam of the past and in the current economy was completed. The literature review then discussed the Muslim women in business and concluded with the Muslim women and their role in family businesses. The research methodology and research design literature lead to a qualitative research strategy being adopted to determine the role of Muslim women in family businesses. A questionnaire was designed and participants from the local Muslim business community who live in Port Elizabeth were approached to participate in the research treatise. The participants were initially contacted telephonically followed by an interview session where the questionnaire was used as a guide to the interview. The main purpose of the structured questionnaire was to determine sufficient data for adequate analysis of the research problem. The data were analysed and recommendations were made to address the primary research objective. The findings presented highlighted the role of Muslim women in family businesses. During the research further opportunities for research were presented, particularly to determine the impact of the Muslim daughter in family business is recommended for future research.
- Full Text:
- Date Issued: 2012
- Authors: Salie, Najmiea
- Date: 2012
- Subjects: Family-owned business enterprises , Women executives , Businesswomen
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8859 , http://hdl.handle.net/10948/d1020171
- Description: The primary research objective of this treatise is to determine the role of Muslim women in family businesses. Muslim women actively participate in various private and public sectors of the economy as well as in family businesses. The literature review discusses the family business and its definitions and portrayed the advantages and disadvantages of family businesses. Furthermore, the research explored women in family business and investigated common reasons for joining the family business as well as conflict and success planning experienced by the women in the family business. Thereafter, the literature review discussed the Muslim women in family businesses and highlighted the background of the history of Muslim women in Islam. The Muslim women and their rights in Islam were presented followed by the rules of hijab. An overview of Muslim women in the history of Islam of the past and in the current economy was completed. The literature review then discussed the Muslim women in business and concluded with the Muslim women and their role in family businesses. The research methodology and research design literature lead to a qualitative research strategy being adopted to determine the role of Muslim women in family businesses. A questionnaire was designed and participants from the local Muslim business community who live in Port Elizabeth were approached to participate in the research treatise. The participants were initially contacted telephonically followed by an interview session where the questionnaire was used as a guide to the interview. The main purpose of the structured questionnaire was to determine sufficient data for adequate analysis of the research problem. The data were analysed and recommendations were made to address the primary research objective. The findings presented highlighted the role of Muslim women in family businesses. During the research further opportunities for research were presented, particularly to determine the impact of the Muslim daughter in family business is recommended for future research.
- Full Text:
- Date Issued: 2012
- «
- ‹
- 1
- ›
- »