The moderation and mediation influence of dynamic capabilities and decision-making dimensions on South African family business performance
- Pike-Bowles, Angela https://orcid.org/0000-0003-4811-0455
- Authors: Pike-Bowles, Angela https://orcid.org/0000-0003-4811-0455
- Date: 2023-07
- Subjects: Family-owned business enterprises -- South Africa -- Decision making , Family-owned business enterprises -- Succession -- South Africa , Management information systems
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10353/28684 , vital:74499
- Description: Family businesses are fundamental for any world economy where they contribute significantly to economic prosperity. However, family firms are faced with new obstacles that are directly affecting their business performance due to the current economic uncertainties and the rapidly changing environments. The implementation of dynamic capabilities is a fundamental strategic tool family firms can exercise to improve their competitive advantage. Although family business research has proliferated over the last 10 years, there are few studies in South Africa investigating the extent to which dynamic capabilities influence family business performance. This study, therefore, had a primary objective to investigate the determinants of family business performance and the role that dynamic capabilities play as mediators and moderators. Studying such a research theme has not received sufficient attention within the family business field, which emphasises the need for such a topic to be investigated. The independent variables for the study entailed dynamic capabilities and decision-making constructs while the dependent variable comprised family business performance. Consequently, the mediating variables included strategic foresight, strategic flexibility, and strategic creativity while the moderating variables included strategic creativity and strategic flexibility. This investigation followed a quantitative methodological logic by employing the questionnaire as the research instrument. In total, 347 family business managers and owners from the eight districts of the Eastern Cape participated in the study. The family businesses were accessed through a convenience sampling technique to identify if their business suited the inclusion criteria of the study. Data analysis was executed through SPSS where the moderation-mediation analysis followed the Hayes process macro through multiple regression analysis. The research findings revealed that there is both a significant positive and mediation relationship between the dynamic capabilities constructs entailing environmental scanning, scenario planning, knowledge creation, culture, and formal organisation with the decision-making constructs of strategic foresight, flexibility, and creativity with family business performance. Interestingly, a moderation relationship does not exist between these constructs and the strategic foresight of the family firm. However, a moderation relationship does exist between the dynamic capabilities constructs of knowledge creation and culture and strategic foresight when moderated by strategic creativity. Thus, family business performance is positively influenced by the said dynamic capabilities and decision-making constructs. The results ultimately provided implications for family businesses with practical advice on the successful implementation and monitoring of dynamic capabilities and decisionmaking in the family business. Lastly, this study makes recommendations for family and non-family business owners, government, and academics. These recommendations entail family businesses implementing a lucrative dynamic capability model to improve family business performance in the context of South Africa. , Thesis (PhD) -- Faculty of Management and Commerce, 2023
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- Authors: Pike-Bowles, Angela https://orcid.org/0000-0003-4811-0455
- Date: 2023-07
- Subjects: Family-owned business enterprises -- South Africa -- Decision making , Family-owned business enterprises -- Succession -- South Africa , Management information systems
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10353/28684 , vital:74499
- Description: Family businesses are fundamental for any world economy where they contribute significantly to economic prosperity. However, family firms are faced with new obstacles that are directly affecting their business performance due to the current economic uncertainties and the rapidly changing environments. The implementation of dynamic capabilities is a fundamental strategic tool family firms can exercise to improve their competitive advantage. Although family business research has proliferated over the last 10 years, there are few studies in South Africa investigating the extent to which dynamic capabilities influence family business performance. This study, therefore, had a primary objective to investigate the determinants of family business performance and the role that dynamic capabilities play as mediators and moderators. Studying such a research theme has not received sufficient attention within the family business field, which emphasises the need for such a topic to be investigated. The independent variables for the study entailed dynamic capabilities and decision-making constructs while the dependent variable comprised family business performance. Consequently, the mediating variables included strategic foresight, strategic flexibility, and strategic creativity while the moderating variables included strategic creativity and strategic flexibility. This investigation followed a quantitative methodological logic by employing the questionnaire as the research instrument. In total, 347 family business managers and owners from the eight districts of the Eastern Cape participated in the study. The family businesses were accessed through a convenience sampling technique to identify if their business suited the inclusion criteria of the study. Data analysis was executed through SPSS where the moderation-mediation analysis followed the Hayes process macro through multiple regression analysis. The research findings revealed that there is both a significant positive and mediation relationship between the dynamic capabilities constructs entailing environmental scanning, scenario planning, knowledge creation, culture, and formal organisation with the decision-making constructs of strategic foresight, flexibility, and creativity with family business performance. Interestingly, a moderation relationship does not exist between these constructs and the strategic foresight of the family firm. However, a moderation relationship does exist between the dynamic capabilities constructs of knowledge creation and culture and strategic foresight when moderated by strategic creativity. Thus, family business performance is positively influenced by the said dynamic capabilities and decision-making constructs. The results ultimately provided implications for family businesses with practical advice on the successful implementation and monitoring of dynamic capabilities and decisionmaking in the family business. Lastly, this study makes recommendations for family and non-family business owners, government, and academics. These recommendations entail family businesses implementing a lucrative dynamic capability model to improve family business performance in the context of South Africa. , Thesis (PhD) -- Faculty of Management and Commerce, 2023
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Intellectual capital, organisation capabilities and business performance among small businesses
- Stamper, Sakhumzi https://orcid.org/0000-0002-2781-2944
- Authors: Stamper, Sakhumzi https://orcid.org/0000-0002-2781-2944
- Date: 2022-01
- Subjects: Small business -- Technological innovations , Performance technology , Management information systems
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10353/28861 , vital:75152
- Description: This study was aimed at testing an intellectual capital-structural model and ascertaining the role of organisational capabilities on business performance in ICT-based small businesses in South Africa. The extant literature indicated that intellectual capital is a knowledge-related intangible assets which is rooted in an organisation that comprises intellectual property, intellectual competences and intellectual resources. Theoretically, the relationship between organisational knowledge and business performance is embedded in organisational learning because a lot of small businesses gain more knowledge from customers for the purposes of improving their sales and profits. The study used a quantitative approach and it was conducted on 261 owners/ managers of ICT-small businesses using a convenience sampling method. The data was collected using a structured questionnaire and also structural equation modelling (SEM) and confirmatory factor analysis (CFA) tools for data analysis and testing relationships between variables were used. The study revealed that there is a significant positive relationship between knowledge management capability and human capital. Additionally, the study discovered that innovation capability and business performance had a significant positive relationship. The study also revealed and confirmed that intellectual capital mediates the relationship between learning capability and business performance. Both the measurement and structural model fit indices showed reasonable goodness of fit indices. The findings of the study contributed to the literature of intellectual capital by providing empirical evidence on the relationship between organisational capabilities and performance. Together, the insights from this research underscored the importance of managing IC effectively with its components and prioritising the value of OC in order to comprehend the necessity for optimising firm performance. Lastly, this was the first study to test the mediating role of intellectual capital in the relationship between organisational capability and performance on ICT-based small businesses in a developing country. , Thesis (DBM) -- Faculty of Management and Commerce, 2022
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- Authors: Stamper, Sakhumzi https://orcid.org/0000-0002-2781-2944
- Date: 2022-01
- Subjects: Small business -- Technological innovations , Performance technology , Management information systems
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10353/28861 , vital:75152
- Description: This study was aimed at testing an intellectual capital-structural model and ascertaining the role of organisational capabilities on business performance in ICT-based small businesses in South Africa. The extant literature indicated that intellectual capital is a knowledge-related intangible assets which is rooted in an organisation that comprises intellectual property, intellectual competences and intellectual resources. Theoretically, the relationship between organisational knowledge and business performance is embedded in organisational learning because a lot of small businesses gain more knowledge from customers for the purposes of improving their sales and profits. The study used a quantitative approach and it was conducted on 261 owners/ managers of ICT-small businesses using a convenience sampling method. The data was collected using a structured questionnaire and also structural equation modelling (SEM) and confirmatory factor analysis (CFA) tools for data analysis and testing relationships between variables were used. The study revealed that there is a significant positive relationship between knowledge management capability and human capital. Additionally, the study discovered that innovation capability and business performance had a significant positive relationship. The study also revealed and confirmed that intellectual capital mediates the relationship between learning capability and business performance. Both the measurement and structural model fit indices showed reasonable goodness of fit indices. The findings of the study contributed to the literature of intellectual capital by providing empirical evidence on the relationship between organisational capabilities and performance. Together, the insights from this research underscored the importance of managing IC effectively with its components and prioritising the value of OC in order to comprehend the necessity for optimising firm performance. Lastly, this was the first study to test the mediating role of intellectual capital in the relationship between organisational capability and performance on ICT-based small businesses in a developing country. , Thesis (DBM) -- Faculty of Management and Commerce, 2022
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The impact of information and communication technologies (ICTs) on rural livelihoods: the case of smallholder farming in Zimbabwe
- Authors: Mago, Shamiso
- Date: 2012
- Subjects: Farms, Small -- Zimbabwe , Family farms -- Zimbabwe , Poverty -- Zimbabwe , Rural poor -- Zimbabwe , Rural development -- Zimbabwe , Sustainable development -- Zimbabwe , Food security -- Zimbabwe , Information technology -- Management , Technological innovations -- Management , Management information systems
- Language: English
- Type: Thesis , Masters , M Soc Sc (Dev)
- Identifier: vital:11433 , http://hdl.handle.net/10353/d1007185 , Farms, Small -- Zimbabwe , Family farms -- Zimbabwe , Poverty -- Zimbabwe , Rural poor -- Zimbabwe , Rural development -- Zimbabwe , Sustainable development -- Zimbabwe , Food security -- Zimbabwe , Information technology -- Management , Technological innovations -- Management , Management information systems
- Description: This study seeks to determine the impact of Information and Communication Technologies (ICTs) on livelihoods of smallholder farmers in Zimbabwe. The study was motivated by the fact that benefits of ICT development still need to be known among rural smallholder farmers in Zimbabwe. ICTs have been upheld as catalysts for the promotion of rural livelihoods the world over. The question that remains is whether ICTs in Zimbabwe promote livelihoods of smallholder farmers. Although the Government formulated the ICT policy in 2005, the benefits still need to be known among rural smallholder farmers in Zimbabwe. The challenges faced by smallholder farmers include limited access to ICTs, high costs in ICT services and lack of ICT infrastructural development in the country. The challenges hindered ICT benefits that are expected to accrue to smallholder farmers. This study is significant in the view that most studies on ICT have focused on the general roles of ICT on rural development without giving particular attention to smallholder farming that has a potential of reducing poverty and promoting food security. For a theoretical lens, the Sustainable Livelihood Approach was used with special attention to Chapman et al (2001)’s information wheel. Regarding methodological issues, the study followed a qualitative research methodology guided by a secondary analysis research design. Data were collected from published reports of government, reports from the Ministry of ICT, internet, journals, newspapers and periodicals. The study established that ICTs promote livelihoods of smallholder farmers through the dissemination of vital information for improvement of agricultural productivity. From the research findings, the study proposes four main recommendations. Firstly, strengthening of ICT policy for effective smallholder farmers. Secondly, the government to organise ICT awareness campaigns directed towards rural people especially smallholder farmers. Thirdly, up scaling ICT Infrastructural development .Finally, a large-scale ICTs and livelihoods research must be commissioned in the country.
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- Authors: Mago, Shamiso
- Date: 2012
- Subjects: Farms, Small -- Zimbabwe , Family farms -- Zimbabwe , Poverty -- Zimbabwe , Rural poor -- Zimbabwe , Rural development -- Zimbabwe , Sustainable development -- Zimbabwe , Food security -- Zimbabwe , Information technology -- Management , Technological innovations -- Management , Management information systems
- Language: English
- Type: Thesis , Masters , M Soc Sc (Dev)
- Identifier: vital:11433 , http://hdl.handle.net/10353/d1007185 , Farms, Small -- Zimbabwe , Family farms -- Zimbabwe , Poverty -- Zimbabwe , Rural poor -- Zimbabwe , Rural development -- Zimbabwe , Sustainable development -- Zimbabwe , Food security -- Zimbabwe , Information technology -- Management , Technological innovations -- Management , Management information systems
- Description: This study seeks to determine the impact of Information and Communication Technologies (ICTs) on livelihoods of smallholder farmers in Zimbabwe. The study was motivated by the fact that benefits of ICT development still need to be known among rural smallholder farmers in Zimbabwe. ICTs have been upheld as catalysts for the promotion of rural livelihoods the world over. The question that remains is whether ICTs in Zimbabwe promote livelihoods of smallholder farmers. Although the Government formulated the ICT policy in 2005, the benefits still need to be known among rural smallholder farmers in Zimbabwe. The challenges faced by smallholder farmers include limited access to ICTs, high costs in ICT services and lack of ICT infrastructural development in the country. The challenges hindered ICT benefits that are expected to accrue to smallholder farmers. This study is significant in the view that most studies on ICT have focused on the general roles of ICT on rural development without giving particular attention to smallholder farming that has a potential of reducing poverty and promoting food security. For a theoretical lens, the Sustainable Livelihood Approach was used with special attention to Chapman et al (2001)’s information wheel. Regarding methodological issues, the study followed a qualitative research methodology guided by a secondary analysis research design. Data were collected from published reports of government, reports from the Ministry of ICT, internet, journals, newspapers and periodicals. The study established that ICTs promote livelihoods of smallholder farmers through the dissemination of vital information for improvement of agricultural productivity. From the research findings, the study proposes four main recommendations. Firstly, strengthening of ICT policy for effective smallholder farmers. Secondly, the government to organise ICT awareness campaigns directed towards rural people especially smallholder farmers. Thirdly, up scaling ICT Infrastructural development .Finally, a large-scale ICTs and livelihoods research must be commissioned in the country.
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Adoption and use of a learning management system at the University of Fort Hare: environmental factors
- Authors: Xazela, M W H M
- Date: 2010-12
- Subjects: Management information systems , Technology -- Management
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/25851 , vital:64498
- Description: Learning Management Systems are adopted and used by institutions of higher learning such as universities, universities of technology and colleges. The acceptance of integrating Learning Management Systems into the traditional classroom method of teaching and learning presents many challenges to academic staff, students, and management at various levels. If such challenges are not addressed they may lead to project failure. If such projects fail, institutions may not realise the returns on their investments as institutions usually allocate many of their resources to start such projects. This study addresses the question of which critical environmental and management success factors are necessary for the successful acceptance of such a technology and what is necessary for such a technology to be used continually. This study examines Information Systems literature, users‘ environmental and management factors, and perceptions in the context of an institution of higher learning to suggest Critical Success Factors for such a project. Critical Success Factors are identified and discussed under the contexts of Management Support, the appointment of a Project Champion, provision of training to project participants, provision of adequate access to computing resources, monitoring and evaluation of the project, the existence of strong communication channels, and creation of positive perceptions about the target technology. Acceptance models such as Technology Acceptance Model and the Expectation Confirmation Model in Information Systems literature are also taken into consideration in coming up with the suggested Critical Success Factors. , Thesis (MA) -- Faculty of Management and Commerce, 2010
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- Authors: Xazela, M W H M
- Date: 2010-12
- Subjects: Management information systems , Technology -- Management
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/25851 , vital:64498
- Description: Learning Management Systems are adopted and used by institutions of higher learning such as universities, universities of technology and colleges. The acceptance of integrating Learning Management Systems into the traditional classroom method of teaching and learning presents many challenges to academic staff, students, and management at various levels. If such challenges are not addressed they may lead to project failure. If such projects fail, institutions may not realise the returns on their investments as institutions usually allocate many of their resources to start such projects. This study addresses the question of which critical environmental and management success factors are necessary for the successful acceptance of such a technology and what is necessary for such a technology to be used continually. This study examines Information Systems literature, users‘ environmental and management factors, and perceptions in the context of an institution of higher learning to suggest Critical Success Factors for such a project. Critical Success Factors are identified and discussed under the contexts of Management Support, the appointment of a Project Champion, provision of training to project participants, provision of adequate access to computing resources, monitoring and evaluation of the project, the existence of strong communication channels, and creation of positive perceptions about the target technology. Acceptance models such as Technology Acceptance Model and the Expectation Confirmation Model in Information Systems literature are also taken into consideration in coming up with the suggested Critical Success Factors. , Thesis (MA) -- Faculty of Management and Commerce, 2010
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Adoption of IT Systems by HR professionals in order to enhance efficacy at the University of Fort Hare
- Authors: Ngqubekile, Nolufefe
- Date: 2010
- Subjects: Management information systems , Personnel management , Public administration
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/27176 , vital:66326
- Description: This study seeks to address the adoption of Integrated Tertiary Software (ITS), ease of use of ITS and continuous usage in Human Resources Departments. The focus of this research project is User Acceptance and Continued Use of ITS within the HR Department - the case of Fort Hare University. The University is a multi - campus operation and the use of paper systems is extremely difficult. The University made a decision to invest in ITS with the objective of improving effectiveness and efficiency of services. The nature of the problem is that ITS is partially used and it is necessary to further explore the specific influence of technological and environmental factors that may change the user’s acceptance and use of this IT System. The nature of this study is Qualitative and follows an Interpretive Approach. The Research Instrument used is an in-depth questionnaire distributed and responded to by all HR Professionals at the UFH. Recommendations based on findings will be used to design the Critical Success Factors (CSFs) for the Adoption of IT Systems by HR Professionals in order to enhance efficacy at the University of Fort Hare. The CSFs can be generalized to other settings and were identified for the UFH HR Department to include. , Thesis (MCom) -- Faculty of Management and Commerce , 2010
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- Authors: Ngqubekile, Nolufefe
- Date: 2010
- Subjects: Management information systems , Personnel management , Public administration
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/27176 , vital:66326
- Description: This study seeks to address the adoption of Integrated Tertiary Software (ITS), ease of use of ITS and continuous usage in Human Resources Departments. The focus of this research project is User Acceptance and Continued Use of ITS within the HR Department - the case of Fort Hare University. The University is a multi - campus operation and the use of paper systems is extremely difficult. The University made a decision to invest in ITS with the objective of improving effectiveness and efficiency of services. The nature of the problem is that ITS is partially used and it is necessary to further explore the specific influence of technological and environmental factors that may change the user’s acceptance and use of this IT System. The nature of this study is Qualitative and follows an Interpretive Approach. The Research Instrument used is an in-depth questionnaire distributed and responded to by all HR Professionals at the UFH. Recommendations based on findings will be used to design the Critical Success Factors (CSFs) for the Adoption of IT Systems by HR Professionals in order to enhance efficacy at the University of Fort Hare. The CSFs can be generalized to other settings and were identified for the UFH HR Department to include. , Thesis (MCom) -- Faculty of Management and Commerce , 2010
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Fundamentals of Information Systems: IFS 121
- Boucher, D, Wayi, N, Piderit, R
- Authors: Boucher, D , Wayi, N , Piderit, R
- Date: 2010-01
- Subjects: Management information systems
- Language: English
- Type: Examination paper
- Identifier: vital:17477 , http://hdl.handle.net/10353/d1010345
- Description: Fundamentals of Information Systems: IFS 121, supplementary examination January 2010.
- Full Text: false
- Authors: Boucher, D , Wayi, N , Piderit, R
- Date: 2010-01
- Subjects: Management information systems
- Language: English
- Type: Examination paper
- Identifier: vital:17477 , http://hdl.handle.net/10353/d1010345
- Description: Fundamentals of Information Systems: IFS 121, supplementary examination January 2010.
- Full Text: false
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