- Title
- Evaluation of selected non- governmental organizations (NGOs) in the provision of health , education & housing services in South Africa the study of Alice township Eastern cape province
- Creator
- Kajiita, Robert Mutemi https://orcid.org/0000-0003-2829-4824
- Subject
- Non-governmental organizations http://id.loc.gov/authorities/subjects/sh86007360
- Subject
- Sustainable development--South Africa http://id.loc.gov/authorities/subjects/sh2010115191
- Date
- 2015
- Type
- Master's theses
- Type
- text
- Identifier
- http://hdl.handle.net/10353/19567
- Identifier
- vital:43144
- Description
- The dynamism of human needs and the inability of the state and governments to guarantee a satisfactory access to, as well as consumption of private and public goods and services have prompted an up-sprung of alternative institutions such as the Non-Governmental Organizations. This study sought to evaluate selected NGOs in provision of health, education and housing services in Alice Township of the Eastern Cape Province. The study had the following specific objectives: to evaluate the role of selected NGOs in Alice in the provision of health, education and housing services; to examine the successes and possible gaps of selected NGOs in provision of aforementioned services; to examine the relationship between the NGOs and the government in provision of above mentioned services; and finally to establish the strategies that can be adopted to enhance NGOs’ capabilities in services delivery. To achieve these objectives, the study utilized mixed methods research approach, with an explorative and a mini-survey design. Non-probability sampling methodology was used and specifically purposive sampling was used to get a sample of 115 research participants and respondents. Data collection was cross- sectional and was facilitated by the use of in-depth interviews using semi-structured interviews and questionnaires. Data was analysed using both qualitative and quantitative approaches, and the results were triangulated to answer the research problem. The study was premised on the Public-Private Partnership (PPP) model of service delivery, and diverse literature was sought to strengthen the findings. The study revealed that: the females were more active in welfare sector than men; the concept NGO posed a conceptual challenge to the research participants; high level of unemployment and low level of tertiary literacy among study participants was reported. Furthermore, NGOs in Alice provided health based services which included creating awareness, control and treatment of communicable and non-communicable diseases such as HIV/AIDS, tuberculosis, diabetes, psychological and palliative care, counselling and old age care services. Educationally, early childhood development services took the lion’s share. This is evidenced by an array of day care centres in Alice. Regrettably, there were no housing services offered by NGOs in the area. The findings also revealed diametrically opposed debates on successes of NGOs in Alice, with some not seeing the success while others indicated some successful milestones. Notably, the NGOs in Alice suffered a paucity of resources which included: lack of funds, unskilled and inadequate staff, infrastructural and technological challenges, lack of transport facilities among others. The study also indicated a sour relationship between the government and the NGOs. Despite this, the NGOs were reported to adhere largely to the policy guidelines postulated by the government. Moreover, the government was the major funder of the most NGOs in the area of study. The findings revealed that fundraising skills were needed to bolster the NGOs financial muscle towards the achievement of project implementation. The state of infrastructure also needed to be addressed as well as scaling up the NGOs services to reach to a greater section of the society, Partnerships, collaborations and networking for NGOs would enable NGOs services delivery. The study also recommended: inclusivity in the welfare sector, establishment of vibrant housing NGOs in Alice, empowerment approaches to service provisioning, proper visibility of the NGOs in the community, systematic and regular promotion of training among the NGOs’ staff, sound and up to date harmonised policies, mutually designed partnerships, collaborations and networks, flexibility of donor funding approaches, intensive and extensive government support to NGOs, periodic scientific inquiry on NGOs operations and finally recommendation is made for further research in the area under the study. Conclusively, it is critical that NGOs in Alice are doing their best compared to their resource base and therefore, the government should study the environment of the NGOs in the area with the hope of coming up with plausible and pragmatic ways of bolstering their operations.
- Description
- Thesis (M Soc Sc)(Social work) -- University of Fort Hare, 2015
- Format
- computer
- Format
- online resource
- Format
- application/pdf
- Format
- 1 online resource (268 leaves)
- Format
- Publisher
- University of Fort Hare
- Publisher
- Faculty of Social Sciences and Humanities
- Language
- English
- Rights
- University of Fort Hare
- Rights
- All Rights Reserved
- Rights
- Open Access
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| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details | SOURCE1 | Masters examined Dissertation for Kajiita.pdf | 2 MB | Adobe Acrobat PDF | View Details |