The effect of job insecurity and turnover intention on organisational citizenship behaviour of employees at a university in the Eastern Cape Province
- Chimucheka, Nyasha https://orcid.org/0000-0002-0663-8887
- Authors: Chimucheka, Nyasha https://orcid.org/0000-0002-0663-8887
- Date: 2022-11
- Subjects: Job security -- South Africa , Organizational behavior -- South Africa , Employee competitive behavior -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/28739 , vital:74907
- Description: Organisation’s success is dependent on employees’ feelings regarding their jobs and employees’ willingness to undertake voluntary behaviours beyond their expected service level. The main objective of this study was to investigate the combined effect of job insecurity and turnover intention on organisational citizenship behaviour (OCB) of employees at a university in the Eastern Cape Province of South Africa. Secondary objectives of the research included to investigate the effect of job insecurity on organisational citizenship behaviour, to investigate the effect of turnover intention on organisational citizenship behaviour of employees at a university in the Eastern Cape Province, and to investigate the effect of job insecurity on the turnover intention of employees at a university in the Eastern Cape Province. The study discussed and applied the social exchange theory as well as the psychological contract theory. Using a positivist paradigm, the study was descriptive in nature. The study followed a cross sectional research design. The study followed a quantitative research approach which emphasises on the quantification of constructs. The population was 2050 administrative and academic staff who were employed by the university under study in 2021. Raosoft was used to calculate the sample size and the recommended sample size was 324. Although the researcher had access to staff mailing list, the researcher had limited access to the actual population list, hence the study employed non-probability sampling method. Thus, purposive sampling technique was used to select respondents, with the characteristic required to participate being either an academic or an administrative employee at the University of Fort Hare. This study employed survey method where data was collected using an electronic questionnaire. The researcher used Statistical Package for Social Sciences (SPSS) software v.25 to analyse data. Both inferential and descriptive tests were used for the analysis of data. Inferential statistical tests used include the Multiple Regression analysis, Pearson correlation and Simple Linear Regression. The study concludes that job insecurity and turnover intention have a negative effect on OCB of employees at the university under study. It was also concluded that job insecurity has a negative effect on OCB of employees, turnover intention has a t negative effect on OCB of employees, and job insecurity has a positive effect on turnover intention of employees at a university in the Eastern Cape Province. Recommendations provided to managers and practitioners are based on the conclusion of the study. Theoretical implications of this study were also discussed. The researcher suggested areas of further research that can be pursued by others. , Thesis (MCom) -- Faculty of Management and Commerce, 2022
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- Authors: Chimucheka, Nyasha https://orcid.org/0000-0002-0663-8887
- Date: 2022-11
- Subjects: Job security -- South Africa , Organizational behavior -- South Africa , Employee competitive behavior -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/28739 , vital:74907
- Description: Organisation’s success is dependent on employees’ feelings regarding their jobs and employees’ willingness to undertake voluntary behaviours beyond their expected service level. The main objective of this study was to investigate the combined effect of job insecurity and turnover intention on organisational citizenship behaviour (OCB) of employees at a university in the Eastern Cape Province of South Africa. Secondary objectives of the research included to investigate the effect of job insecurity on organisational citizenship behaviour, to investigate the effect of turnover intention on organisational citizenship behaviour of employees at a university in the Eastern Cape Province, and to investigate the effect of job insecurity on the turnover intention of employees at a university in the Eastern Cape Province. The study discussed and applied the social exchange theory as well as the psychological contract theory. Using a positivist paradigm, the study was descriptive in nature. The study followed a cross sectional research design. The study followed a quantitative research approach which emphasises on the quantification of constructs. The population was 2050 administrative and academic staff who were employed by the university under study in 2021. Raosoft was used to calculate the sample size and the recommended sample size was 324. Although the researcher had access to staff mailing list, the researcher had limited access to the actual population list, hence the study employed non-probability sampling method. Thus, purposive sampling technique was used to select respondents, with the characteristic required to participate being either an academic or an administrative employee at the University of Fort Hare. This study employed survey method where data was collected using an electronic questionnaire. The researcher used Statistical Package for Social Sciences (SPSS) software v.25 to analyse data. Both inferential and descriptive tests were used for the analysis of data. Inferential statistical tests used include the Multiple Regression analysis, Pearson correlation and Simple Linear Regression. The study concludes that job insecurity and turnover intention have a negative effect on OCB of employees at the university under study. It was also concluded that job insecurity has a negative effect on OCB of employees, turnover intention has a t negative effect on OCB of employees, and job insecurity has a positive effect on turnover intention of employees at a university in the Eastern Cape Province. Recommendations provided to managers and practitioners are based on the conclusion of the study. Theoretical implications of this study were also discussed. The researcher suggested areas of further research that can be pursued by others. , Thesis (MCom) -- Faculty of Management and Commerce, 2022
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Organisational justice as a moderator in the relationship between turnover intention and organisational citizenship behaviour among nurses in Eastern Cape Province
- Majali, Thobela Goodman https://orcid.org/0000-0001-9673-4380
- Authors: Majali, Thobela Goodman https://orcid.org/0000-0001-9673-4380
- Date: 2022-05
- Subjects: Organizational behavior -- South Africa , Organizational justice -- South Africa
- Language: English
- Type: Master'stheses , text
- Identifier: http://hdl.handle.net/10353/26830 , vital:66034
- Description: Orientation: Out of 121 professional nurses who worked in the public sector between 2002 and 2005, 104 of them left to work for private facilities in South Africa. In an era distinguished by turbulent changes in business industry due to factors such as globalisation, organisations are trying by all means to achieve competitive advantage. Many researchers have pointed organisational justice as a survival aspect for several companies. Nevertheless, internal organisational feature like organisational citizenship behaviour and turnover intention need a carefully consideration as they influence the degree of organisational justice within the organisation. Research purpose: The objective of this study was to empirically investigate the inter-relationship between turnover intention and the organisational citizenship behaviour of nurses in selected hospitals within the Chris Hani District, using organisational justice as the moderator. Motivation for the study: Most organisations struggle to retain workers, increase job satisfaction, commitment of employees, and obtain a competitive advantage in the marketplace. Poor working conditions such as poor leadership and governance, increased workload, lack of promotion, inadequate resources and limited opportunities for career development have negatively affected employee retention and increased turnover intention in the public healthcare sector. Research design, approach, and method: A questionnaire was used as a method for data collection, and it was administered to a sample of 298 respondents at selected hospitals in Chris Hani District. Random sampling was used to select respondents. Main findings: Multiple linear regression analysis was applied in testing the statistical significance of the relationship among variables of the study. The findings showed a significant moderating impact of organisational justice on the correlation between turnover intention and organisational citizenship behaviour. Practical implication: The findings demonstrated that managers need to design HR strategies to enhance and warrant employee perception of organisational justice and fairness to elevate the level of organisational citizenship behaviour and decrease turnover intention in the organisation and leading to higher productivity. Contribution: The findings of this study showed that organisational justice and organisational citizenship behaviour have a negative significant effect on employee turnover intention. , Thesis (MCom) -- Faculty of Management and Commerce, 2022
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- Authors: Majali, Thobela Goodman https://orcid.org/0000-0001-9673-4380
- Date: 2022-05
- Subjects: Organizational behavior -- South Africa , Organizational justice -- South Africa
- Language: English
- Type: Master'stheses , text
- Identifier: http://hdl.handle.net/10353/26830 , vital:66034
- Description: Orientation: Out of 121 professional nurses who worked in the public sector between 2002 and 2005, 104 of them left to work for private facilities in South Africa. In an era distinguished by turbulent changes in business industry due to factors such as globalisation, organisations are trying by all means to achieve competitive advantage. Many researchers have pointed organisational justice as a survival aspect for several companies. Nevertheless, internal organisational feature like organisational citizenship behaviour and turnover intention need a carefully consideration as they influence the degree of organisational justice within the organisation. Research purpose: The objective of this study was to empirically investigate the inter-relationship between turnover intention and the organisational citizenship behaviour of nurses in selected hospitals within the Chris Hani District, using organisational justice as the moderator. Motivation for the study: Most organisations struggle to retain workers, increase job satisfaction, commitment of employees, and obtain a competitive advantage in the marketplace. Poor working conditions such as poor leadership and governance, increased workload, lack of promotion, inadequate resources and limited opportunities for career development have negatively affected employee retention and increased turnover intention in the public healthcare sector. Research design, approach, and method: A questionnaire was used as a method for data collection, and it was administered to a sample of 298 respondents at selected hospitals in Chris Hani District. Random sampling was used to select respondents. Main findings: Multiple linear regression analysis was applied in testing the statistical significance of the relationship among variables of the study. The findings showed a significant moderating impact of organisational justice on the correlation between turnover intention and organisational citizenship behaviour. Practical implication: The findings demonstrated that managers need to design HR strategies to enhance and warrant employee perception of organisational justice and fairness to elevate the level of organisational citizenship behaviour and decrease turnover intention in the organisation and leading to higher productivity. Contribution: The findings of this study showed that organisational justice and organisational citizenship behaviour have a negative significant effect on employee turnover intention. , Thesis (MCom) -- Faculty of Management and Commerce, 2022
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Organizational commitment, age and gender effects on organizational citizenship behaviour of university employees
- Authors: Khayundi, Daniel Asiachi
- Date: 2011
- Subjects: Organizational behavior -- South Africa , Organizational effectiveness -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/25755 , vital:64476
- Description: Organizational citizenship behaviour is one of the important factors that enhance organizational effectiveness. The main purpose of this study was to explore the impact of Organizational commitment on Organizational Citizenship Behaviour (OCB). In this study, age and gender effects on OCB of tertiary institution employees were also examined. The data was collected from 68 academic and administration staff from the University of Fort Hare, Alice campus through questionnaires. The results show that 68 respondents are of the view that organizational commitment impacts positively in enhancing the organizational citizenship behaviour of the employees. The findings also reveal that age and gender play no role in the practice of employees OCB. Management can increase the levels of OCB in their employees by recognizing employees who engage themselves in such behaviour. Implications that can help management in the University of Fort Hare, Alice campus in augmenting the OCB of employees is also discussed. , Thesis (MCom) -- Faculty of Management and Commerce, 2011
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- Authors: Khayundi, Daniel Asiachi
- Date: 2011
- Subjects: Organizational behavior -- South Africa , Organizational effectiveness -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/25755 , vital:64476
- Description: Organizational citizenship behaviour is one of the important factors that enhance organizational effectiveness. The main purpose of this study was to explore the impact of Organizational commitment on Organizational Citizenship Behaviour (OCB). In this study, age and gender effects on OCB of tertiary institution employees were also examined. The data was collected from 68 academic and administration staff from the University of Fort Hare, Alice campus through questionnaires. The results show that 68 respondents are of the view that organizational commitment impacts positively in enhancing the organizational citizenship behaviour of the employees. The findings also reveal that age and gender play no role in the practice of employees OCB. Management can increase the levels of OCB in their employees by recognizing employees who engage themselves in such behaviour. Implications that can help management in the University of Fort Hare, Alice campus in augmenting the OCB of employees is also discussed. , Thesis (MCom) -- Faculty of Management and Commerce, 2011
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