An investigation of a nexus between employee skill development and competences in the Eastern Cape Department of Education
- Authors: Gcezengana, Gcotyelwa
- Date: 2022-03
- Subjects: Employees--Training of. , Public administration. , Public employees.
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/21886 , vital:51840
- Description: Better access to high-quality and relevant skills development is essential if South Africa is to achieve its National Development Plan (NDP) 2030 goals. The importance of training opportunities in promoting competence cannot be overstated. Equipping the workforce with the skills needed is a strategic priority for all developing countries’ national growth and progress. This paper seeks to investigate a nexus between employee skills development and competence in the Eastern Cape Department of Education (ECDoE). The paper employed a qualitative research technique and the explanatory research design to achieve its desired objectives. The results of the paper confirmed that skills training and development strategy, when implemented by institutions, ensures that staff is empowered, informed, and taught, which results in better efficiency and effectiveness. In this situation, spin-offs will benefit public organizations since employees’ increased abilities open new opportunities for long-term employment growth and organizational effectiveness. Furthermore, the knowledgeable and well-trained individual would make sound organizational decisions while successfully listening to the clients' problems. The benefits will flow down to the areas where these organizations are headquartered, and the improved image will be the goal for the ECDoE. The conclusion drawn is that Skills Development Act aims to provide skills to the South African workforce, ensure that employees have more opportunities for skill acquisition, provide opportunities for new entrants to gain work experience. The ECDoE should invest more in skills development to increase the competencies of its employees. This will guarantee the achievement of its aims and objectives, through competent employees. , Thesis (MPA) -- University of Fort Hare, 2021
- Full Text:
- Date Issued: 2022-03
- Authors: Gcezengana, Gcotyelwa
- Date: 2022-03
- Subjects: Employees--Training of. , Public administration. , Public employees.
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/21886 , vital:51840
- Description: Better access to high-quality and relevant skills development is essential if South Africa is to achieve its National Development Plan (NDP) 2030 goals. The importance of training opportunities in promoting competence cannot be overstated. Equipping the workforce with the skills needed is a strategic priority for all developing countries’ national growth and progress. This paper seeks to investigate a nexus between employee skills development and competence in the Eastern Cape Department of Education (ECDoE). The paper employed a qualitative research technique and the explanatory research design to achieve its desired objectives. The results of the paper confirmed that skills training and development strategy, when implemented by institutions, ensures that staff is empowered, informed, and taught, which results in better efficiency and effectiveness. In this situation, spin-offs will benefit public organizations since employees’ increased abilities open new opportunities for long-term employment growth and organizational effectiveness. Furthermore, the knowledgeable and well-trained individual would make sound organizational decisions while successfully listening to the clients' problems. The benefits will flow down to the areas where these organizations are headquartered, and the improved image will be the goal for the ECDoE. The conclusion drawn is that Skills Development Act aims to provide skills to the South African workforce, ensure that employees have more opportunities for skill acquisition, provide opportunities for new entrants to gain work experience. The ECDoE should invest more in skills development to increase the competencies of its employees. This will guarantee the achievement of its aims and objectives, through competent employees. , Thesis (MPA) -- University of Fort Hare, 2021
- Full Text:
- Date Issued: 2022-03
The implementation of new public management principles towards effective service delivery in the Eastern Cape government
- Authors: Gwavu, Luzuko
- Date: 2022-03
- Subjects: Performance--Management. , Public administration. , Performance--Evaluation.
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/21903 , vital:51841
- Description: New Public Management (NPM) is a new paradigm of public administration which highlights the failures and inadequacies of the public sector performance over time. NPM was developed in order to enhance performance and service delivery within the public sector through adopting principles of the public sector. The nature and process of the activities within the public sector and the traditional public administration have been seen as problematic. As such, the birth of NPM is grounded in the need to offer more efficient mechanisms for service delivery. This study aimed at assessing the implementation of NPM principles towards effective service delivery within the Eastern Cape government. The study was underpinned by the New Public Management Approach. A qualitative desktop review was adopted to find answers to research questions of the study. The data was evaluated qualitatively through thematic analysis. The study findings reveal that the Eastern Cape government is making strides to effectively implement NPM principles towards improving service delivery. The implemented principles are privatisation, managerialism, performance management, decentralisation and customer oriented. The effectiveness of strategies aimed at enhancing effective implementation of NPM principles for improved service delivery was also assessed. The findings show that the strategies are effective although there are some inherent issues that derail effective implementation. Poor reporting, corruption, poor management, shortage of trained managers and staff shortages were identified as challenges affecting effective implementation of NPM principles. The study recommends the need for effective implementation of anti-corruption policies as well as facilitating training and skills development. , Thesis (MPA) -- University of Fort Hare, 2022
- Full Text:
- Date Issued: 2022-03
- Authors: Gwavu, Luzuko
- Date: 2022-03
- Subjects: Performance--Management. , Public administration. , Performance--Evaluation.
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/21903 , vital:51841
- Description: New Public Management (NPM) is a new paradigm of public administration which highlights the failures and inadequacies of the public sector performance over time. NPM was developed in order to enhance performance and service delivery within the public sector through adopting principles of the public sector. The nature and process of the activities within the public sector and the traditional public administration have been seen as problematic. As such, the birth of NPM is grounded in the need to offer more efficient mechanisms for service delivery. This study aimed at assessing the implementation of NPM principles towards effective service delivery within the Eastern Cape government. The study was underpinned by the New Public Management Approach. A qualitative desktop review was adopted to find answers to research questions of the study. The data was evaluated qualitatively through thematic analysis. The study findings reveal that the Eastern Cape government is making strides to effectively implement NPM principles towards improving service delivery. The implemented principles are privatisation, managerialism, performance management, decentralisation and customer oriented. The effectiveness of strategies aimed at enhancing effective implementation of NPM principles for improved service delivery was also assessed. The findings show that the strategies are effective although there are some inherent issues that derail effective implementation. Poor reporting, corruption, poor management, shortage of trained managers and staff shortages were identified as challenges affecting effective implementation of NPM principles. The study recommends the need for effective implementation of anti-corruption policies as well as facilitating training and skills development. , Thesis (MPA) -- University of Fort Hare, 2022
- Full Text:
- Date Issued: 2022-03
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