An evaluation of the coordination of selected decentralised provincial services in the province of the Eastern Cape and its relationship with similar municipal services
- Ndude, Peace-maker Mqokeleli
- Authors: Ndude, Peace-maker Mqokeleli
- Date: 2009
- Subjects: Social service -- South Africa -- Eastern Cape , Municipal government -- South Africa -- Eastern Cape , Public welfare -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11634 , http://hdl.handle.net/10353/158 , Social service -- South Africa -- Eastern Cape , Municipal government -- South Africa -- Eastern Cape , Public welfare -- South Africa -- Eastern Cape
- Description: In this study, it was attempted to gain insight on coordination of decentralized health and social development services. Further, it was attempted to evaluate the coordinating arrangements of and relationship between decentralized provincial health and social development services with similar services rendered by district and local municipalities. Since the literature on coordination of decentralized services is limited, it is anticipated that this study will provide valuable information for further research on the topic. In the literature study undertaken however, it was evident that coordination of services increases the rate of effectiveness and efficiency in the delivery of public services. It was found that role players can no longer afford to work in different compartments. They need to work cooperatively together in achieving unity of purpose, unity of effort as well as unity of action towards the realization of the objectives of government, that of rendering of public services. Thirty four respondents composed of mayors in Amathole District Municipality and Buffalo City Local Municipality, municipal managers for the respective municipalities, portfolio heads for health and social development services in the respective municipalities as well as two councillors, one in each municipality, were given questionnaires to complete. Also given questionnaires to complete were the political office bearers of the Provincial Department of Health and the Provincial Department of Social Development as well as respective Heads of the two departments. Again, officials of the five decentralized offices of the Provincial Department of Health and the Department of Social Development namely, Mbashe, Mnquma, Buffalo City, (v) Amahlathi and Nkonkobe, were given questionnaires to complete. The intentions of the study were to determine the effectiveness in coordinating the rendering of health and social development services between the Provincial Authority, the district as well as local municipalities in the Eastern Cape. Also, the intention was to determine the problem areas in the coordination of the health and social development services rendered by the above authorities. Lastly, the intention was to ascertain whether or not proper measures and standards are put in place for the effective coordination of health and social development services rendered by the above authorities. The findings of the study confirmed firstly, that there is a need to coordinate decentralised health and social development services with similar services rendered by district and local municipalities as well as other role players. Secondly, the study confirmed that departments and municipalities experience problems of coordinating decentralised health and social development services. Thirdly, the study confirmed that there are measures in place to coordinate decentralised health and social development services with similar services rendered by municipalities and other role players. Lastly, the study confirmed, that such measures are not properly defined and need to be strengthened.
- Full Text:
- Date Issued: 2009
- Authors: Ndude, Peace-maker Mqokeleli
- Date: 2009
- Subjects: Social service -- South Africa -- Eastern Cape , Municipal government -- South Africa -- Eastern Cape , Public welfare -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11634 , http://hdl.handle.net/10353/158 , Social service -- South Africa -- Eastern Cape , Municipal government -- South Africa -- Eastern Cape , Public welfare -- South Africa -- Eastern Cape
- Description: In this study, it was attempted to gain insight on coordination of decentralized health and social development services. Further, it was attempted to evaluate the coordinating arrangements of and relationship between decentralized provincial health and social development services with similar services rendered by district and local municipalities. Since the literature on coordination of decentralized services is limited, it is anticipated that this study will provide valuable information for further research on the topic. In the literature study undertaken however, it was evident that coordination of services increases the rate of effectiveness and efficiency in the delivery of public services. It was found that role players can no longer afford to work in different compartments. They need to work cooperatively together in achieving unity of purpose, unity of effort as well as unity of action towards the realization of the objectives of government, that of rendering of public services. Thirty four respondents composed of mayors in Amathole District Municipality and Buffalo City Local Municipality, municipal managers for the respective municipalities, portfolio heads for health and social development services in the respective municipalities as well as two councillors, one in each municipality, were given questionnaires to complete. Also given questionnaires to complete were the political office bearers of the Provincial Department of Health and the Provincial Department of Social Development as well as respective Heads of the two departments. Again, officials of the five decentralized offices of the Provincial Department of Health and the Department of Social Development namely, Mbashe, Mnquma, Buffalo City, (v) Amahlathi and Nkonkobe, were given questionnaires to complete. The intentions of the study were to determine the effectiveness in coordinating the rendering of health and social development services between the Provincial Authority, the district as well as local municipalities in the Eastern Cape. Also, the intention was to determine the problem areas in the coordination of the health and social development services rendered by the above authorities. Lastly, the intention was to ascertain whether or not proper measures and standards are put in place for the effective coordination of health and social development services rendered by the above authorities. The findings of the study confirmed firstly, that there is a need to coordinate decentralised health and social development services with similar services rendered by district and local municipalities as well as other role players. Secondly, the study confirmed that departments and municipalities experience problems of coordinating decentralised health and social development services. Thirdly, the study confirmed that there are measures in place to coordinate decentralised health and social development services with similar services rendered by municipalities and other role players. Lastly, the study confirmed, that such measures are not properly defined and need to be strengthened.
- Full Text:
- Date Issued: 2009
The efficiency of a fiscally decentralized government in the provision of social services: the case of the Eastern Cape provincial government in South Africa
- Mahuni, Fortunate Jaqueline Runyararo
- Authors: Mahuni, Fortunate Jaqueline Runyararo
- Date: 2008
- Subjects: Public welfare -- South Africa -- Eastern Cape , Social service -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , M Com
- Identifier: vital:11454 , http://hdl.handle.net/10353/209 , Public welfare -- South Africa -- Eastern Cape , Social service -- South Africa -- Eastern Cape
- Description: Governments strive to improve the efficiency of service delivery with the intention of achieving societal goals. Thus, in order to ensure the quality of public services and goods provided to the people, central governments need to follow a decentralised governance approach. The decentralisation theorem states that, if the consumption of public goods and services over different geographical regions of the total population and the cost of providing these public goods and services in each region are the same for both the central and the sub-national government, the provision of public goods and services will be more efficient if they are provided by the sub-national government to their respective jurisdictions. This dissertation’s main aim is to investigate the extent to which the Eastern Cape Provincial Government (ECPG) is efficient in the provision of social services to the people under their jurisdiction. The efficiency scores obtained using the Data Envelopment Analysis Computer Program (DEAP) 2.1 version proved that the ECPG, education, health, social welfare and the housing departments are inefficient in the provision of social services. In this case, fiscal decentralisation as an appropriate vehicle for service delivery seems not to be working for the Eastern Cape Province, unless there is an improvement in the efficiency levels at which the social services are provided by these departments.
- Full Text:
- Date Issued: 2008
- Authors: Mahuni, Fortunate Jaqueline Runyararo
- Date: 2008
- Subjects: Public welfare -- South Africa -- Eastern Cape , Social service -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , M Com
- Identifier: vital:11454 , http://hdl.handle.net/10353/209 , Public welfare -- South Africa -- Eastern Cape , Social service -- South Africa -- Eastern Cape
- Description: Governments strive to improve the efficiency of service delivery with the intention of achieving societal goals. Thus, in order to ensure the quality of public services and goods provided to the people, central governments need to follow a decentralised governance approach. The decentralisation theorem states that, if the consumption of public goods and services over different geographical regions of the total population and the cost of providing these public goods and services in each region are the same for both the central and the sub-national government, the provision of public goods and services will be more efficient if they are provided by the sub-national government to their respective jurisdictions. This dissertation’s main aim is to investigate the extent to which the Eastern Cape Provincial Government (ECPG) is efficient in the provision of social services to the people under their jurisdiction. The efficiency scores obtained using the Data Envelopment Analysis Computer Program (DEAP) 2.1 version proved that the ECPG, education, health, social welfare and the housing departments are inefficient in the provision of social services. In this case, fiscal decentralisation as an appropriate vehicle for service delivery seems not to be working for the Eastern Cape Province, unless there is an improvement in the efficiency levels at which the social services are provided by these departments.
- Full Text:
- Date Issued: 2008
An evaluation of the social welfare policy of the Eastern Cape provincial government
- Authors: Plaatjies, René
- Date: 2003
- Subjects: Eastern Cape (South Africa) -- Social policy -- Evaluation , Social service -- South Africa -- Eastern Cape , Public welfare -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:10778 , http://hdl.handle.net/10948/d1011328 , Eastern Cape (South Africa) -- Social policy -- Evaluation , Social service -- South Africa -- Eastern Cape , Public welfare -- South Africa -- Eastern Cape
- Description: A background of serious disparities in past welfare policies, legislation and programmes, necessitated the need for a far-reaching new social welfare policy in South Africa. The adoption of the White Paper for Social Welfare by Parliament in February 1997, set the path for the new social developmental approach to social welfare, dealing with key substantive issues in addressing the restructuring of social welfare services, programmes and social security. The Eastern Cape Province is one of the poorer provinces in South Africa. Negative radio and print media reports on social welfare in the province in the past three years has made it clear that serious problems and disparities face the provincial department. Several of these media reports highlighted issues relating to poor service delivery and unacceptable conditions of underdevelopment and poverty still prevailing in the province. The Eastern Cape Welfare Department has been plagued by fraud and corruption, and in a report of the Eastern Cape legislature’s standing committee on welfare in 2001, it was found that fraudulent activities, corruption and misconduct by government officials are still prevalent in the welfare department. The objective of this research was to assess whether the Eastern Cape Department of Social Development (Welfare) is implementing this new social developmental approach to social welfare, as set out in the 1997 White Paper for Social Welfare.
- Full Text:
- Date Issued: 2003
- Authors: Plaatjies, René
- Date: 2003
- Subjects: Eastern Cape (South Africa) -- Social policy -- Evaluation , Social service -- South Africa -- Eastern Cape , Public welfare -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:10778 , http://hdl.handle.net/10948/d1011328 , Eastern Cape (South Africa) -- Social policy -- Evaluation , Social service -- South Africa -- Eastern Cape , Public welfare -- South Africa -- Eastern Cape
- Description: A background of serious disparities in past welfare policies, legislation and programmes, necessitated the need for a far-reaching new social welfare policy in South Africa. The adoption of the White Paper for Social Welfare by Parliament in February 1997, set the path for the new social developmental approach to social welfare, dealing with key substantive issues in addressing the restructuring of social welfare services, programmes and social security. The Eastern Cape Province is one of the poorer provinces in South Africa. Negative radio and print media reports on social welfare in the province in the past three years has made it clear that serious problems and disparities face the provincial department. Several of these media reports highlighted issues relating to poor service delivery and unacceptable conditions of underdevelopment and poverty still prevailing in the province. The Eastern Cape Welfare Department has been plagued by fraud and corruption, and in a report of the Eastern Cape legislature’s standing committee on welfare in 2001, it was found that fraudulent activities, corruption and misconduct by government officials are still prevalent in the welfare department. The objective of this research was to assess whether the Eastern Cape Department of Social Development (Welfare) is implementing this new social developmental approach to social welfare, as set out in the 1997 White Paper for Social Welfare.
- Full Text:
- Date Issued: 2003
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