Assessing the implementation of expanded public works programme in Buffalo City Metropolitan Municipality (2013-2018)
- Authors: Nombebe, Gcobisa
- Date: 2020-04
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/55107 , vital:49120
- Description: The aim of the study was to evaluate the implementation of the Expanded Public Works Programme (EPWP) in the Buffalo City Metropolitan Municipality (BCMM) between 2013 and 2018. This was necessitated by the common trend observed in the country that, despite many interventions to alleviate poverty, the unemployment rate continues to increase, and poverty remains a challenge. The study was qualitative, and it used secondary data to achieve its objectives. The data was sourced from journals, municipal documents, the national Department of Public Works’ publications, newspapers and many other secondary sources. The results revealed that the EPWP performance in BCMM is greatly influenced by effective performance management systems, proper planning, political impact, training and development, and committed leadership. This was perceived as the first attempt towards improving the EPWP aligned employment statistics in BCMM. These results were found to be very important in helping an organisation to achieve employment targets. Furthermore, the municipality should investigate strengthening its consultative processes to involve the public in the job creation and decision-making processes. , Thesis (MPA) -- Faculty of Humanities, School of Governmental and Social Sciences, 2020
- Full Text:
- Date Issued: 2020-04
- Authors: Nombebe, Gcobisa
- Date: 2020-04
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/55107 , vital:49120
- Description: The aim of the study was to evaluate the implementation of the Expanded Public Works Programme (EPWP) in the Buffalo City Metropolitan Municipality (BCMM) between 2013 and 2018. This was necessitated by the common trend observed in the country that, despite many interventions to alleviate poverty, the unemployment rate continues to increase, and poverty remains a challenge. The study was qualitative, and it used secondary data to achieve its objectives. The data was sourced from journals, municipal documents, the national Department of Public Works’ publications, newspapers and many other secondary sources. The results revealed that the EPWP performance in BCMM is greatly influenced by effective performance management systems, proper planning, political impact, training and development, and committed leadership. This was perceived as the first attempt towards improving the EPWP aligned employment statistics in BCMM. These results were found to be very important in helping an organisation to achieve employment targets. Furthermore, the municipality should investigate strengthening its consultative processes to involve the public in the job creation and decision-making processes. , Thesis (MPA) -- Faculty of Humanities, School of Governmental and Social Sciences, 2020
- Full Text:
- Date Issued: 2020-04
Conflict management and transformation within the Evangelical Bible Church of Kwazulu-Natal
- Authors: Mentor, Kurt Raymond
- Date: 2020-04
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/54870 , vital:48327
- Description: The following treatise is an analysis of conflict management within the Evangelical Bible Church of KwaZulu-Natal (EBC KZN). It focuses on the effectiveness of the management of conflict within the churches of EBC KZN. Over the years, many churches have avoided conflict and conflict management has never been a popular topic in the church. This may be because the church mostly relies on wisdom from God to handle conflict, with few attempts made to learn more about how to handle conflict effectively. A common approach is for the church to wait until conflict builds to a certain level before attempting to resolve it. Many conflicts have spiralled out of control by the time the church responds to issues. Thus, the church needs to address conflict proactively, rather than reactively. In order for the church to be more successful in resolving conflict, the leadership needs to take time to develop effective skills in conflict resolution. This is a proactive way of resolving conflict. This treatise explores the challenges pastors‟ face that inhibits their full potential to manage conflict. It describes the role of the pastors in the process of conflict management among the churches of EBC KZN, investigates the importance of effective conflict management in preventing further conflict, and explores ways of improving the skills of the pastors in conflict management. Like most churches, EBC KZN and its pastors have been called upon to deal with conflict disputes within local churches. Therefore, the researcher worked in partnership with seven pastors of EBC KZN using an analytical approach to explore the management of conflict among their churches. This study made use of qualitative methods of conducting interviews with the seven participants on conflict management in the church. The research revealed that conflict management in EBC KZN is ineffective because of a number of factors; including the lack of training of the pastors in conflict management and comprehensive church guidelines and policies to manage conflict. The researcher recommends that further research be done among the churches and for a proper policy of conflict management to be drawn up. , Thesis (MA) -- Faculty of Humanities, School of Governmental and Social Sciences, 2020
- Full Text:
- Date Issued: 2020-04
- Authors: Mentor, Kurt Raymond
- Date: 2020-04
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/54870 , vital:48327
- Description: The following treatise is an analysis of conflict management within the Evangelical Bible Church of KwaZulu-Natal (EBC KZN). It focuses on the effectiveness of the management of conflict within the churches of EBC KZN. Over the years, many churches have avoided conflict and conflict management has never been a popular topic in the church. This may be because the church mostly relies on wisdom from God to handle conflict, with few attempts made to learn more about how to handle conflict effectively. A common approach is for the church to wait until conflict builds to a certain level before attempting to resolve it. Many conflicts have spiralled out of control by the time the church responds to issues. Thus, the church needs to address conflict proactively, rather than reactively. In order for the church to be more successful in resolving conflict, the leadership needs to take time to develop effective skills in conflict resolution. This is a proactive way of resolving conflict. This treatise explores the challenges pastors‟ face that inhibits their full potential to manage conflict. It describes the role of the pastors in the process of conflict management among the churches of EBC KZN, investigates the importance of effective conflict management in preventing further conflict, and explores ways of improving the skills of the pastors in conflict management. Like most churches, EBC KZN and its pastors have been called upon to deal with conflict disputes within local churches. Therefore, the researcher worked in partnership with seven pastors of EBC KZN using an analytical approach to explore the management of conflict among their churches. This study made use of qualitative methods of conducting interviews with the seven participants on conflict management in the church. The research revealed that conflict management in EBC KZN is ineffective because of a number of factors; including the lack of training of the pastors in conflict management and comprehensive church guidelines and policies to manage conflict. The researcher recommends that further research be done among the churches and for a proper policy of conflict management to be drawn up. , Thesis (MA) -- Faculty of Humanities, School of Governmental and Social Sciences, 2020
- Full Text:
- Date Issued: 2020-04
Constructing an intergrated service excellence model for the South African police service
- Authors: Modise, Motsamai John
- Date: 2020-04
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10948/55020 , vital:48823
- Description: This study is set within the South African Police Service (SAPS). The purpose of the study is to construct an integrated service excellence model, in order to improve service quality in the South African Police Service as a whole and to continuously improve service excellence in the assistance provided in the Northern Cape in particular. Furthermore, the study was intended to identify gaps in the quality of services provided by the SAPS to the various communities in the Northern Cape. The development of a service excellence model for the assessment of the services provided by the SAPS is justified, because it is an essential means to improving the services rendered, which will be beneficial to both the SAPS and the community. Service failures negatively impact relationships and marketing efforts and thus complicate service providers’ relationship-building efforts. Therefore, service providers endeavour to restore customers’ post-recovery satisfaction through service recovery efforts to retain their customers. However, the influence that customers’ relationship intentions have on this process has not been considered. Previous research on relationship intention in South Africa focussed only on developing a valid and reliable relationship intention measurement scale. This study employed both the quantitative and qualitative research approaches to validate the research questions and authenticate the problem statement. The triangulation approach allowed the researcher to effectively engage the strengths of both research methodologies. The research findings from the empirical survey were statistically analysed using statistical procedures. The data analysis, derived from the qualitative research approach, involved thematic content analysis. The sample populations for the study comprised ward councillors, selected senior officials and community members. For the quantitative approach, questionnaires were distributed to respondents. One-on–one interviews were conducted with senior managers as the qualitative component of the study. , Thesis (PhD) -- Faculty of Humanities, School of Governmental and Social Sciences, 2020
- Full Text:
- Date Issued: 2020-04
- Authors: Modise, Motsamai John
- Date: 2020-04
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10948/55020 , vital:48823
- Description: This study is set within the South African Police Service (SAPS). The purpose of the study is to construct an integrated service excellence model, in order to improve service quality in the South African Police Service as a whole and to continuously improve service excellence in the assistance provided in the Northern Cape in particular. Furthermore, the study was intended to identify gaps in the quality of services provided by the SAPS to the various communities in the Northern Cape. The development of a service excellence model for the assessment of the services provided by the SAPS is justified, because it is an essential means to improving the services rendered, which will be beneficial to both the SAPS and the community. Service failures negatively impact relationships and marketing efforts and thus complicate service providers’ relationship-building efforts. Therefore, service providers endeavour to restore customers’ post-recovery satisfaction through service recovery efforts to retain their customers. However, the influence that customers’ relationship intentions have on this process has not been considered. Previous research on relationship intention in South Africa focussed only on developing a valid and reliable relationship intention measurement scale. This study employed both the quantitative and qualitative research approaches to validate the research questions and authenticate the problem statement. The triangulation approach allowed the researcher to effectively engage the strengths of both research methodologies. The research findings from the empirical survey were statistically analysed using statistical procedures. The data analysis, derived from the qualitative research approach, involved thematic content analysis. The sample populations for the study comprised ward councillors, selected senior officials and community members. For the quantitative approach, questionnaires were distributed to respondents. One-on–one interviews were conducted with senior managers as the qualitative component of the study. , Thesis (PhD) -- Faculty of Humanities, School of Governmental and Social Sciences, 2020
- Full Text:
- Date Issued: 2020-04
Evaluating compliance with supply chain management policies in the public sector
- Authors: Mvanana, Siziwe
- Date: 2020-04
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/55064 , vital:49027
- Description: Despite reform processes in the employment of Supply Chain Management (SCM) as a strategic tool in the South African public sector, there are predicaments in SCM policies, especially in the public sector. This notwithstanding, research that demystifies the compliance with SCM policies in the public sector. This study evaluate compliance with Supply Chain Management policies in the public sector. The findings of the study revealed that overall the public sector have adopted and implemented the SCM policies. However, SCM policies are sometimes not always aligned with government policies. The most implemented SCM police was demand management, followed by acquisition management. The least implemented policies were logistics, disposal, risk and performance management. No significant differences were observed among the public sector. The public sector face serious SCM challenges in implementing their SCM policies. These challenges stem from: a lack of training for SCM staff, lack of proper capacity, poor planning, and ineffective black economic empowerment in the public sector. Based on the results, there is a need of training for SCM staff, capacity building, better planning interventions, and more effective black economic empowerment. It should be reiterated that the lack of proper SCM policies and procedures are the root cause of problems in service delivery in South Africa. The study concludes by recommending that SCM practitioners should regularly update their SCM policies, ensure proper compliance with the elements of SCM, as well as to source competencies, skills, and knowledge from higher education institutions and private accredited service providers. , Thesis (MPA) -- Faculty of Humanities, School of Governmental and Social Sciences, 2020
- Full Text:
- Date Issued: 2020-04
- Authors: Mvanana, Siziwe
- Date: 2020-04
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/55064 , vital:49027
- Description: Despite reform processes in the employment of Supply Chain Management (SCM) as a strategic tool in the South African public sector, there are predicaments in SCM policies, especially in the public sector. This notwithstanding, research that demystifies the compliance with SCM policies in the public sector. This study evaluate compliance with Supply Chain Management policies in the public sector. The findings of the study revealed that overall the public sector have adopted and implemented the SCM policies. However, SCM policies are sometimes not always aligned with government policies. The most implemented SCM police was demand management, followed by acquisition management. The least implemented policies were logistics, disposal, risk and performance management. No significant differences were observed among the public sector. The public sector face serious SCM challenges in implementing their SCM policies. These challenges stem from: a lack of training for SCM staff, lack of proper capacity, poor planning, and ineffective black economic empowerment in the public sector. Based on the results, there is a need of training for SCM staff, capacity building, better planning interventions, and more effective black economic empowerment. It should be reiterated that the lack of proper SCM policies and procedures are the root cause of problems in service delivery in South Africa. The study concludes by recommending that SCM practitioners should regularly update their SCM policies, ensure proper compliance with the elements of SCM, as well as to source competencies, skills, and knowledge from higher education institutions and private accredited service providers. , Thesis (MPA) -- Faculty of Humanities, School of Governmental and Social Sciences, 2020
- Full Text:
- Date Issued: 2020-04
Factors influencing rentention of academic staff at South African higher education institutions
- Authors: Maphiri, Thabiso
- Date: 2020-04
- Subjects: Grahamstown (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/54739 , vital:47653
- Description: The study investigated the factors influencing retention of academic staff at South African Higher Education Institutions (HEIs). The Job Embeddedness theory and Herzberg’s theory on retention were used to explore the retention of employees with special focus on the challenges and strategies of enhancing retention. The study adopted desktop research to explore the retention of academic staff in HEIs. This study discussed the challenges and factors influencing staff retention in universities and Technical and Vocational Education and Training colleges (TVETs) in South Africa. The findings of the study revealed that the challenges that impede staff retention include a lack of capacity; massification of tertiary education; transformation of higher education; redressing historical imbalances; staff turnover; a lack of mentoring and coaching; and the impossibility to satisfy everyone’s needs. The study identified strategies that can be adopted to enhance staff retention that focus on remuneration and compensation; professional development; workplace climate; appointments and promotions; institutional governance; institutional infrastructure and adaptation to change. Factors that contribute to effective staff retention were also identified as organisational culture; the rewards system; mentoring and development programmes; retention tracking, recruitment; selection; the life cycle of an employee; onboarding; performance management systems, career management, bureaucratic organisational structures; and effective support from Deans and Vice-Chancellors. Lastly, the study recommended the following on how HEIs can retain their academic staff: career advancement opportunities to boost morale and loyalty of the staff; mentoring and coaching provided to the junior staff by the senior staff; job satisfaction through the provision of remuneration and rewarding performance; and implementing sound performance management and appraisal systems. , Thesis (MA) -- Faculty of Humanities, School of Governmental and Social Sciences, 2020
- Full Text:
- Date Issued: 2020-04
- Authors: Maphiri, Thabiso
- Date: 2020-04
- Subjects: Grahamstown (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/54739 , vital:47653
- Description: The study investigated the factors influencing retention of academic staff at South African Higher Education Institutions (HEIs). The Job Embeddedness theory and Herzberg’s theory on retention were used to explore the retention of employees with special focus on the challenges and strategies of enhancing retention. The study adopted desktop research to explore the retention of academic staff in HEIs. This study discussed the challenges and factors influencing staff retention in universities and Technical and Vocational Education and Training colleges (TVETs) in South Africa. The findings of the study revealed that the challenges that impede staff retention include a lack of capacity; massification of tertiary education; transformation of higher education; redressing historical imbalances; staff turnover; a lack of mentoring and coaching; and the impossibility to satisfy everyone’s needs. The study identified strategies that can be adopted to enhance staff retention that focus on remuneration and compensation; professional development; workplace climate; appointments and promotions; institutional governance; institutional infrastructure and adaptation to change. Factors that contribute to effective staff retention were also identified as organisational culture; the rewards system; mentoring and development programmes; retention tracking, recruitment; selection; the life cycle of an employee; onboarding; performance management systems, career management, bureaucratic organisational structures; and effective support from Deans and Vice-Chancellors. Lastly, the study recommended the following on how HEIs can retain their academic staff: career advancement opportunities to boost morale and loyalty of the staff; mentoring and coaching provided to the junior staff by the senior staff; job satisfaction through the provision of remuneration and rewarding performance; and implementing sound performance management and appraisal systems. , Thesis (MA) -- Faculty of Humanities, School of Governmental and Social Sciences, 2020
- Full Text:
- Date Issued: 2020-04
Investigating the employee turnover of educators in selected schools in the Butterworth Education District
- Authors: Siganagana, Zimkitha
- Date: 2020-04
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/55229 , vital:49676
- Description: The aim of this study is to investigate the employee turnover of educators in the Butterworth Education District. In order to achieve this goal, it was necessary to review the literature on human resource management. The motivation of job satisfaction was used to utilise the full potential people so as to ensure quality products and services. This is a very complex issue owing to the wide range of internal and external factors that impact on it. The study employed a literature study to examine the employee turnover. Moreover, the study discussed the types, consequences and factors influencing employee turnover. It also discussed retaining strategies, steps to manage employee turnover and methods to reduce employee turnover. The findings of the study revealed that an overview of human resource management plays a key role in determining the survival, effectiveness and competitiveness of an organisation. Factors influencing employee turnover determine employee turnover, and one of these is the labour market, which is determined by economic conditions. The findings also revealed that the causes and consequences of employee turnover can impact both negatively and positively to the organisation. Thus, the management of the Department of Education should perhaps adopt intervention strategies to control the main factors. In this regard, the study made recommendations for the motivation of educators in carrying out the core business of teaching and learning. This would involve the adequate allocation of all resources and benefits that surround teaching and learning and the introduction of a retention policy, which might encourage qualified and productive employees to continue working for the Department and reduce the unwanted voluntary turnover of valuable employees. , Thesis (MPA) -- Faculty of Humanities, School of Governmental and Social Sciences, 2020
- Full Text:
- Date Issued: 2020-04
- Authors: Siganagana, Zimkitha
- Date: 2020-04
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/55229 , vital:49676
- Description: The aim of this study is to investigate the employee turnover of educators in the Butterworth Education District. In order to achieve this goal, it was necessary to review the literature on human resource management. The motivation of job satisfaction was used to utilise the full potential people so as to ensure quality products and services. This is a very complex issue owing to the wide range of internal and external factors that impact on it. The study employed a literature study to examine the employee turnover. Moreover, the study discussed the types, consequences and factors influencing employee turnover. It also discussed retaining strategies, steps to manage employee turnover and methods to reduce employee turnover. The findings of the study revealed that an overview of human resource management plays a key role in determining the survival, effectiveness and competitiveness of an organisation. Factors influencing employee turnover determine employee turnover, and one of these is the labour market, which is determined by economic conditions. The findings also revealed that the causes and consequences of employee turnover can impact both negatively and positively to the organisation. Thus, the management of the Department of Education should perhaps adopt intervention strategies to control the main factors. In this regard, the study made recommendations for the motivation of educators in carrying out the core business of teaching and learning. This would involve the adequate allocation of all resources and benefits that surround teaching and learning and the introduction of a retention policy, which might encourage qualified and productive employees to continue working for the Department and reduce the unwanted voluntary turnover of valuable employees. , Thesis (MPA) -- Faculty of Humanities, School of Governmental and Social Sciences, 2020
- Full Text:
- Date Issued: 2020-04
Managing the corporate reputation of a transforming organisation: a study of multimedia University of Kenya
- Authors: Mtange, Margaret Mulekani
- Date: 2020-04
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10948/55042 , vital:48830
- Description: Universities, like other organisations, are challenged to manage corporate identity and reputation to maintain a competitive edge. Few studies in Africa focus on the impact of internal communication on corporate identity and reputation management during organisational transformation. Thus, this study interrogated how a transforming and complex university in Kenya managed the corporate identity, image and reputation for competitive advantage. The purpose of the study was to establish how Multimedia University of Kenya (MMU) management communicated with its employees to nurture the corporate identity, image and reputation during a ten-year period of transformation. The study draws insights from in-depth interviews with 23 university management members, 178 self-administered questionnaires through random stratification of MMU employees, and content review of two MMU strategic plans ranging from 2011 to 2021. The findings suggest that MMU management used formal and interactive channels to create awareness of organisational transformation. These channels included face-to-face engagements, formal meetings and mediated communication through telephone conversations and intranet that facilitated record keeping. The management engaged in top-down and bottom-up communication to build employee trust, while employees expressed reservations of bottom-up information accuracy, suggesting information exclusion. On the contrary, the employees preferred digital and interpersonal channels for internal communication, which included telephone conversations, social media, personal visits by MMU management, and university events. Publicity activities were to disseminate information to prospective students and sponsors through selected private television, vernacular radio, and MMU radio stations, traditional print media, and the MMU website to communicate the MMU brand and image. Employees acknowledged that MMU brands itself as a leader in telecommunication, technology, mechanical, manufacturing, and media training through state-of-the-art equipment, robust faculty, and problem-solving ventures through research. The current study proposes stronger employee involvement, executive packaging and positioning, coaching successful faculty members as brand ambassadors, retraining employees, and employee participation in policy formulation to enhance new culture. In addition, these opositions will enhance the corporate identity, brand, as well as university performance, product quality, policy and processes to enrich the corporate reputation during transformation. The findings challenge university management to actively engage the corporate communication function, emphasise employee participation, and focus on the continual improvement of corporate identity and reputation management practices for competitive advantage. The current study proposes a participative, multi-layered and multi-dimensional communication model for efficient and excellent internal communication. The current study recommends that corporate communication practitioner be strategically positioned to coordinate employee engagement, utilise appropriate communication channels and counsel university management on corporate identity, image and reputation management during organisational transformation. , Thesis (PhD) -- Faculty of Humanities, School of Language, Media and Communication, 2020
- Full Text:
- Date Issued: 2020-04
- Authors: Mtange, Margaret Mulekani
- Date: 2020-04
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10948/55042 , vital:48830
- Description: Universities, like other organisations, are challenged to manage corporate identity and reputation to maintain a competitive edge. Few studies in Africa focus on the impact of internal communication on corporate identity and reputation management during organisational transformation. Thus, this study interrogated how a transforming and complex university in Kenya managed the corporate identity, image and reputation for competitive advantage. The purpose of the study was to establish how Multimedia University of Kenya (MMU) management communicated with its employees to nurture the corporate identity, image and reputation during a ten-year period of transformation. The study draws insights from in-depth interviews with 23 university management members, 178 self-administered questionnaires through random stratification of MMU employees, and content review of two MMU strategic plans ranging from 2011 to 2021. The findings suggest that MMU management used formal and interactive channels to create awareness of organisational transformation. These channels included face-to-face engagements, formal meetings and mediated communication through telephone conversations and intranet that facilitated record keeping. The management engaged in top-down and bottom-up communication to build employee trust, while employees expressed reservations of bottom-up information accuracy, suggesting information exclusion. On the contrary, the employees preferred digital and interpersonal channels for internal communication, which included telephone conversations, social media, personal visits by MMU management, and university events. Publicity activities were to disseminate information to prospective students and sponsors through selected private television, vernacular radio, and MMU radio stations, traditional print media, and the MMU website to communicate the MMU brand and image. Employees acknowledged that MMU brands itself as a leader in telecommunication, technology, mechanical, manufacturing, and media training through state-of-the-art equipment, robust faculty, and problem-solving ventures through research. The current study proposes stronger employee involvement, executive packaging and positioning, coaching successful faculty members as brand ambassadors, retraining employees, and employee participation in policy formulation to enhance new culture. In addition, these opositions will enhance the corporate identity, brand, as well as university performance, product quality, policy and processes to enrich the corporate reputation during transformation. The findings challenge university management to actively engage the corporate communication function, emphasise employee participation, and focus on the continual improvement of corporate identity and reputation management practices for competitive advantage. The current study proposes a participative, multi-layered and multi-dimensional communication model for efficient and excellent internal communication. The current study recommends that corporate communication practitioner be strategically positioned to coordinate employee engagement, utilise appropriate communication channels and counsel university management on corporate identity, image and reputation management during organisational transformation. , Thesis (PhD) -- Faculty of Humanities, School of Language, Media and Communication, 2020
- Full Text:
- Date Issued: 2020-04
Representations of trauma by three women writers from the global south
- Authors: Pabel, Annemarie Luise
- Date: 2020-04
- Subjects: Women authors (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Doctor's theses , text
- Identifier: http://hdl.handle.net/10948/55128 , vital:49131
- Description: This study examines modalities of psychological trauma in selected works by three women writers from the global South: the Scottish-Sierra Leonean writer Aminatta Forna, the ChileanAmerican author Isabel Allende and Anuradha Roy from India. It aims to examine textual manifestations of complex and prolonged experiences of trauma and the ways in which literary forms facilitate such representations. Specifically, I am interested in multi-layered and interrelated forms of trauma which exceed the conventional, event-based conceptualization of trauma as an “overwhelming experience of sudden or catastrophic events” (Caruth 1996:11). 1 Such experiences include war, exile, extensive childhood sexual abuse, maternal bereavement and familial disintegration. I have selected three texts from each author’s body of literary work: Forna’s memoir The Devil that Danced on the Water: a Daughter’s Quest (2003) and her novels The Memory of Love (2010) and Happiness (2010), Allende’s memoirs Paula (1994), My Invented Country (2004) and Portrait in Sepia (2000) and Roy’s novels An Atlas of Impossible Longing (2008), Sleeping on Jupiter (2015) and All the Lives We Never Lived (2018). The study’s focus on women writers from different contexts in the global South is motivated by an imbalance in critical attention and validation extreme forms of suffering receive globally. , Thesis (PhD) -- Faculty of Humanities, School of Language, Media and Communication, 2020
- Full Text:
- Date Issued: 2020-04
- Authors: Pabel, Annemarie Luise
- Date: 2020-04
- Subjects: Women authors (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Doctor's theses , text
- Identifier: http://hdl.handle.net/10948/55128 , vital:49131
- Description: This study examines modalities of psychological trauma in selected works by three women writers from the global South: the Scottish-Sierra Leonean writer Aminatta Forna, the ChileanAmerican author Isabel Allende and Anuradha Roy from India. It aims to examine textual manifestations of complex and prolonged experiences of trauma and the ways in which literary forms facilitate such representations. Specifically, I am interested in multi-layered and interrelated forms of trauma which exceed the conventional, event-based conceptualization of trauma as an “overwhelming experience of sudden or catastrophic events” (Caruth 1996:11). 1 Such experiences include war, exile, extensive childhood sexual abuse, maternal bereavement and familial disintegration. I have selected three texts from each author’s body of literary work: Forna’s memoir The Devil that Danced on the Water: a Daughter’s Quest (2003) and her novels The Memory of Love (2010) and Happiness (2010), Allende’s memoirs Paula (1994), My Invented Country (2004) and Portrait in Sepia (2000) and Roy’s novels An Atlas of Impossible Longing (2008), Sleeping on Jupiter (2015) and All the Lives We Never Lived (2018). The study’s focus on women writers from different contexts in the global South is motivated by an imbalance in critical attention and validation extreme forms of suffering receive globally. , Thesis (PhD) -- Faculty of Humanities, School of Language, Media and Communication, 2020
- Full Text:
- Date Issued: 2020-04
The effects of performance appraisal on employee satisfaction: Department of Health in The Buffalo City Metropolitan Municipality
- Authors: Ngcamla, Ndileka Bongwe
- Date: 2020-04
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/55085 , vital:49055
- Description: The main aim of this study is to investigate the effects of performance appraisal on employee satisfaction in the Eastern Cape Department of Health. Performance management is an increasingly common phenomenon in the public sector. The main objective of performance management is for development of the employees. When employees have achieved good working skills and attitudes towards work, they are likely to produce some excellent results in the execution of their duties. The Eastern Cape Provincial Administration started to introduce the Performance Management and Development Systems (PMDS) in late 2000 with the hope of measuring both performance of individuals and performance of the organisations, and the Performance Management and Development Systems (PMDS) policy was developed in 2003 to regularise performance management. This study was qualitative and it used secondary sources to gather data. Results show that performance appraisal falls under the intrinsic satisfaction category. Results show that employees get satisfied when they get feedback about their performance and their general conduct at work. Results show that both positive and negative feedback which is constructive can stimulate an employee’s intrinsic job satisfaction. It was seen that providing clear and direct information and appraisal of one’s work predicts intrinsic job satisfaction. The study recommends that whenever a performance appraisal is done, feedback should be offered to the employees. , Thesis (MA) -- Faculty of Humanities, Journalsim and Media Studies, 2021
- Full Text:
- Date Issued: 2020-04
- Authors: Ngcamla, Ndileka Bongwe
- Date: 2020-04
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/55085 , vital:49055
- Description: The main aim of this study is to investigate the effects of performance appraisal on employee satisfaction in the Eastern Cape Department of Health. Performance management is an increasingly common phenomenon in the public sector. The main objective of performance management is for development of the employees. When employees have achieved good working skills and attitudes towards work, they are likely to produce some excellent results in the execution of their duties. The Eastern Cape Provincial Administration started to introduce the Performance Management and Development Systems (PMDS) in late 2000 with the hope of measuring both performance of individuals and performance of the organisations, and the Performance Management and Development Systems (PMDS) policy was developed in 2003 to regularise performance management. This study was qualitative and it used secondary sources to gather data. Results show that performance appraisal falls under the intrinsic satisfaction category. Results show that employees get satisfied when they get feedback about their performance and their general conduct at work. Results show that both positive and negative feedback which is constructive can stimulate an employee’s intrinsic job satisfaction. It was seen that providing clear and direct information and appraisal of one’s work predicts intrinsic job satisfaction. The study recommends that whenever a performance appraisal is done, feedback should be offered to the employees. , Thesis (MA) -- Faculty of Humanities, Journalsim and Media Studies, 2021
- Full Text:
- Date Issued: 2020-04
The perceptions of employees and employer on the ever increasing use of technology: the case of the acoustex in Port Elizabeth
- Authors: Matamela, Wanga
- Date: 2020-04
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/54783 , vital:47664
- Description: It is evident that many companies and organization are currently using high powered technology to be at par with the trends throughout the globe. This research focuses on the perception of workers and management on the Fourth Industrial Revolution at Acoustex in Port Elizabeth. The research objectives of this study is firstly, to investigate the perceptions of workers and management at Acoustex in Port Elizabeth. Secondly, to contribute within economic and industrial anthropology with reference to Port Elizabeth in the Eastern Cape and raise awareness. Thirdly, to propose recommendations that can be used by industries and the government to save jobs. The research methodology employed in this study include among others, individual interviews using an interview guide containing questions that is relevant to the study. To supplement the above, secondary sources ranging from relevant scholarly journals and books were consulted. Ethical compliance was adhered to by the researcher in terms of applying for permission to conduct interviews and it was granted. The concept unemployment was used as a conceptual framework to understand the impact of Fourth Industrial Revolution at Acoustex in particular and workplace in general. , Thesis (MA) -- Faculty of Humanities, School of Governmental and Social Sciences, 2020
- Full Text:
- Date Issued: 2020-04
- Authors: Matamela, Wanga
- Date: 2020-04
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/54783 , vital:47664
- Description: It is evident that many companies and organization are currently using high powered technology to be at par with the trends throughout the globe. This research focuses on the perception of workers and management on the Fourth Industrial Revolution at Acoustex in Port Elizabeth. The research objectives of this study is firstly, to investigate the perceptions of workers and management at Acoustex in Port Elizabeth. Secondly, to contribute within economic and industrial anthropology with reference to Port Elizabeth in the Eastern Cape and raise awareness. Thirdly, to propose recommendations that can be used by industries and the government to save jobs. The research methodology employed in this study include among others, individual interviews using an interview guide containing questions that is relevant to the study. To supplement the above, secondary sources ranging from relevant scholarly journals and books were consulted. Ethical compliance was adhered to by the researcher in terms of applying for permission to conduct interviews and it was granted. The concept unemployment was used as a conceptual framework to understand the impact of Fourth Industrial Revolution at Acoustex in particular and workplace in general. , Thesis (MA) -- Faculty of Humanities, School of Governmental and Social Sciences, 2020
- Full Text:
- Date Issued: 2020-04
The role of the national development plan in reducing unemployment
- Authors: Mase, Akhona
- Date: 2020-04
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/54755 , vital:47657
- Description: South Africa has one of the most disturbing joblessness rates in the world, especially among young people and black women. In 2018 the country’s narrow unemployment rate was at 26.7%, while by broader definition was anticipated to be at 35.1% (www.statssa.gov.za, 2018). Therefore, the purpose of this study was to assess the role of the National Development Plan (NDP) in reducing unemployment in South Africa. The NDP was selected because it is the latest employment growth strategy the country has adopted. The National Development Plan targets economic growth, as the main factor for generating employment. To achieve the goal of this study, the researcher adopted the qualitative research methodology. Secondary data was gathered, analysed and interpreted to establish facts about the issue of high unemployment in South Africa and to determine if the National Development Plan is achieving its goal of reducing unemployment. This research established that the high unemployment rate in South Africa continues to be a major challenge, despite the introduction of the National Development Plan. The Plan projected that the rate of unemployment in South Africa will decline from 25% in 2013 to 14% by 2020. However, the unemployment rate in the country has increased from 25% in 2013 to 27% in 2018. In addition, this study established that unemployment in South Africa is structural, and it is caused by these four factors: Firstly, poor education, secondly, skills mismatch, the third factor which contributed immensely to unemployment in the country was the forceful removal of black people from places close to economic activities. This happened during the apartheid era. The fourth and last factor that led to increase in unemployment in South Africa was the 2008/2009 global recession. Structural unemployment is the type of unemployment that persists even when the economy is on the rise, as it is not caused by slow growth in the economy but by factors such as skill mismatch or complete unavailability of skills required in the economy. Therefore, targeting economic growth as a key mechanism for job creation will not yield any positive outcomes for South Africa. The study made a number of recommendations that the government can employ to adequately tackle unemployment in South Africa. , Thesis (MA) -- Faculty of Humanities, School of Governmental and Social Sciences, 2020
- Full Text:
- Date Issued: 2020-04
- Authors: Mase, Akhona
- Date: 2020-04
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/54755 , vital:47657
- Description: South Africa has one of the most disturbing joblessness rates in the world, especially among young people and black women. In 2018 the country’s narrow unemployment rate was at 26.7%, while by broader definition was anticipated to be at 35.1% (www.statssa.gov.za, 2018). Therefore, the purpose of this study was to assess the role of the National Development Plan (NDP) in reducing unemployment in South Africa. The NDP was selected because it is the latest employment growth strategy the country has adopted. The National Development Plan targets economic growth, as the main factor for generating employment. To achieve the goal of this study, the researcher adopted the qualitative research methodology. Secondary data was gathered, analysed and interpreted to establish facts about the issue of high unemployment in South Africa and to determine if the National Development Plan is achieving its goal of reducing unemployment. This research established that the high unemployment rate in South Africa continues to be a major challenge, despite the introduction of the National Development Plan. The Plan projected that the rate of unemployment in South Africa will decline from 25% in 2013 to 14% by 2020. However, the unemployment rate in the country has increased from 25% in 2013 to 27% in 2018. In addition, this study established that unemployment in South Africa is structural, and it is caused by these four factors: Firstly, poor education, secondly, skills mismatch, the third factor which contributed immensely to unemployment in the country was the forceful removal of black people from places close to economic activities. This happened during the apartheid era. The fourth and last factor that led to increase in unemployment in South Africa was the 2008/2009 global recession. Structural unemployment is the type of unemployment that persists even when the economy is on the rise, as it is not caused by slow growth in the economy but by factors such as skill mismatch or complete unavailability of skills required in the economy. Therefore, targeting economic growth as a key mechanism for job creation will not yield any positive outcomes for South Africa. The study made a number of recommendations that the government can employ to adequately tackle unemployment in South Africa. , Thesis (MA) -- Faculty of Humanities, School of Governmental and Social Sciences, 2020
- Full Text:
- Date Issued: 2020-04
The role of trade unions in policy formulation: the role of trade unions in policy formulation: The case of the Premier’s Office in the Eastern Cape
- Rula-Peter, Philiswa Nolufefe
- Authors: Rula-Peter, Philiswa Nolufefe
- Date: 2020-04
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/55185 , vital:49586
- Description: After the first democratic elections of 1994, there was a clear need for radical change in South Africa’s socioeconomic and political order. The new government was confronted by significant institutional transformation and the introduction of new policies in line with the Constitution. It was also necessary to integrate the country into a rapidly changing global environment. Labour relations were important in engineering the much-needed transformation and policy changes. The government based the democratisation of South African society on the principles of equality, non-racialism, and non-sexism (Ferguson, 2013). In line with the Interim Constitution of 1993, new policies and programmes were put in place to improve the quality of life of all people. In the finalised Constitution of 1996, equitable labour relations were formally recognised as a fundamental right, in line with protection provided to all workers in advanced democracies throughout the world (Ferreira, 2005). Before 1994, there was much debate on the issue of labour, with the African National Congress’s (ANC) Members of Parliament (MPs) supporting the extension of the Labour Relations Act (LRA) to the public sector (Macun, cited in Adler, 2000:99). In late 1996, the public sector was included in the LRA, with certain transitional measures. As a result, a few changes took place in the nature of labour relations in the public sector, and there was a shift from consultation to interaction between the state and representative organisations. The first of these changes was the creation of new collective bargaining structures consisting of a central chamber, provincial councils, and departmental structures. Local government had long been unionised and regulated by the LRA. The second change was that labour relations were transferred from the Public Service Commission to the newly established office of the Minister for Public Service and Administration (Ferreira, 2005). , Thesis (MPA) -- Faculty of Humanities, School of Governmental and Social Sciences, 2020
- Full Text:
- Date Issued: 2020-04
- Authors: Rula-Peter, Philiswa Nolufefe
- Date: 2020-04
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/55185 , vital:49586
- Description: After the first democratic elections of 1994, there was a clear need for radical change in South Africa’s socioeconomic and political order. The new government was confronted by significant institutional transformation and the introduction of new policies in line with the Constitution. It was also necessary to integrate the country into a rapidly changing global environment. Labour relations were important in engineering the much-needed transformation and policy changes. The government based the democratisation of South African society on the principles of equality, non-racialism, and non-sexism (Ferguson, 2013). In line with the Interim Constitution of 1993, new policies and programmes were put in place to improve the quality of life of all people. In the finalised Constitution of 1996, equitable labour relations were formally recognised as a fundamental right, in line with protection provided to all workers in advanced democracies throughout the world (Ferreira, 2005). Before 1994, there was much debate on the issue of labour, with the African National Congress’s (ANC) Members of Parliament (MPs) supporting the extension of the Labour Relations Act (LRA) to the public sector (Macun, cited in Adler, 2000:99). In late 1996, the public sector was included in the LRA, with certain transitional measures. As a result, a few changes took place in the nature of labour relations in the public sector, and there was a shift from consultation to interaction between the state and representative organisations. The first of these changes was the creation of new collective bargaining structures consisting of a central chamber, provincial councils, and departmental structures. Local government had long been unionised and regulated by the LRA. The second change was that labour relations were transferred from the Public Service Commission to the newly established office of the Minister for Public Service and Administration (Ferreira, 2005). , Thesis (MPA) -- Faculty of Humanities, School of Governmental and Social Sciences, 2020
- Full Text:
- Date Issued: 2020-04
Visual narratives portraying the lived experience of women with invisible illnesses
- Authors: Scholtz, Micaela
- Date: 2020-04
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/55207 , vital:49596
- Description: Stereotypical views and misrepresentation impact on how women experience ‘invisible’ gynaecological illnesses such as endometriosis. Patriarchal society forces a particular set of roles and standards upon women to which they must adhere and thus, a limited understanding exists as to how they experience their lived realities with endometriosis. This study consists of two components. The first component is a theoretical component in which I analyse how a visual narrative approach can be utilised in order to portray the lived experiences of women with an invisible illness. In support of this research I reflect on the work of Frida Kahlo, Georgie Wileman and Ellie Kammer in order to determine how these artists addressed the experiences of their illnesses within visual representation. The second part is the practical component informed by theory, interviews and auto-ethnographic data. This study established that women with endometriosis are largely influenced by the societal expectations placed on women as well as how the female body is represented by the media. By visually presenting the lived realities of women with endometriosis, the misperceptions of the disease and its effects are better understood. This study concludes having created a series of visual narratives which expresses internalised pain and emotions, and makes visible that which is invisible about endometriosis. Furthermore, the practical component challenges the stereotypical ideals and representations of femininity through presenting that which is often deemed as taboo. , Thesis (MA) -- Faculty of Arts, School of Visual and Performing Arts, 2020
- Full Text:
- Date Issued: 2020-04
- Authors: Scholtz, Micaela
- Date: 2020-04
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/55207 , vital:49596
- Description: Stereotypical views and misrepresentation impact on how women experience ‘invisible’ gynaecological illnesses such as endometriosis. Patriarchal society forces a particular set of roles and standards upon women to which they must adhere and thus, a limited understanding exists as to how they experience their lived realities with endometriosis. This study consists of two components. The first component is a theoretical component in which I analyse how a visual narrative approach can be utilised in order to portray the lived experiences of women with an invisible illness. In support of this research I reflect on the work of Frida Kahlo, Georgie Wileman and Ellie Kammer in order to determine how these artists addressed the experiences of their illnesses within visual representation. The second part is the practical component informed by theory, interviews and auto-ethnographic data. This study established that women with endometriosis are largely influenced by the societal expectations placed on women as well as how the female body is represented by the media. By visually presenting the lived realities of women with endometriosis, the misperceptions of the disease and its effects are better understood. This study concludes having created a series of visual narratives which expresses internalised pain and emotions, and makes visible that which is invisible about endometriosis. Furthermore, the practical component challenges the stereotypical ideals and representations of femininity through presenting that which is often deemed as taboo. , Thesis (MA) -- Faculty of Arts, School of Visual and Performing Arts, 2020
- Full Text:
- Date Issued: 2020-04
Investigation on the nature of records management in the office of the Premier Supply Chain management
- Authors: Vakalisa, Ndileka
- Date: 2017
- Subjects: Grahamstown (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/27606 , vital:69319
- Description: The purpose of the study was to investigate on the nature of records management in the office of the Premier Supply Chain Management. This study focuses on the Supply Chain Unit in the office of the Premier in the Eastern Cape Province of South Africa. The study sought to investigate the classification systems in place that is records management policy, procedure manual and file plans. The legal framework that regulates archives. Data was collected using open-ended questionnaire. The target population of this study included all the officials within the Office of the Premier. The sample of 15 was derived from the supply chain management officials, records management managers and directors. The study adopted a qualitative research methodology, which is multimethod in its orientation, which involves an interpretative, naturalistic emphasis to its subject issue. Findings from the study revealed that the unit had its internal records management policy, an official framework document that outlined the processes involved in organising records within the department. Thus, there are policy frameworks within the department even though not clearly described to other employees, which might lead to risks in the management of records. The study also revealed that most records personnel were not trained to effectively manage records. It was also indicated that there is a lack of proper filing system and or electronic records management system. Hence, for effective and efficient records management, the study recommends the creation of a web-based integrated system for communication and where records can be accessed within one system. The study also recommends proper training of records personnel to mitigate risks. Hence, the study recommends that senior management create and implement a records management program that clearly outlines the procedures of records management, risks factors and how to minimize them. This will aide in good practice, uniformity, standardization, high levels of professionalism, accountability, and transparency. , Thesis (MLIS) -- Faculty of Social Sciences and Humanities, 2017
- Full Text:
- Date Issued: 2017
- Authors: Vakalisa, Ndileka
- Date: 2017
- Subjects: Grahamstown (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/27606 , vital:69319
- Description: The purpose of the study was to investigate on the nature of records management in the office of the Premier Supply Chain Management. This study focuses on the Supply Chain Unit in the office of the Premier in the Eastern Cape Province of South Africa. The study sought to investigate the classification systems in place that is records management policy, procedure manual and file plans. The legal framework that regulates archives. Data was collected using open-ended questionnaire. The target population of this study included all the officials within the Office of the Premier. The sample of 15 was derived from the supply chain management officials, records management managers and directors. The study adopted a qualitative research methodology, which is multimethod in its orientation, which involves an interpretative, naturalistic emphasis to its subject issue. Findings from the study revealed that the unit had its internal records management policy, an official framework document that outlined the processes involved in organising records within the department. Thus, there are policy frameworks within the department even though not clearly described to other employees, which might lead to risks in the management of records. The study also revealed that most records personnel were not trained to effectively manage records. It was also indicated that there is a lack of proper filing system and or electronic records management system. Hence, for effective and efficient records management, the study recommends the creation of a web-based integrated system for communication and where records can be accessed within one system. The study also recommends proper training of records personnel to mitigate risks. Hence, the study recommends that senior management create and implement a records management program that clearly outlines the procedures of records management, risks factors and how to minimize them. This will aide in good practice, uniformity, standardization, high levels of professionalism, accountability, and transparency. , Thesis (MLIS) -- Faculty of Social Sciences and Humanities, 2017
- Full Text:
- Date Issued: 2017
An investigation into the causes of high demand for leave at B. J. Vorster Hospital
- Authors: Mene, Xolani Stephen
- Date: 2015-04
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/53312 , vital:45140
- Description: Due to the high demand for leave at B.J. Vorster Hospital; staff members, especially the nursing staff, tend to be on leave for long periods and sometimes be absent without leave. In some instances they request extensions to their leaves when they are already on leave. They do not report back for duties at the end of the leave period instead they provide reasons which warrant that the leave be extended. Subsequently, nurses who are on duty have to continue working because there is no-one to relieve the mand work needs to be done. A threatening situation which could lead to patients being left unattended tends to emerge under these circumstances. Hence in some instances nurses are called from other clinics to assist. Some employees absent themselves without leave and management does not appear to be taking action against such conduct. This leads to poor quality of health care in nursing which is a matter of concern to the community, to management and to the policy-makers. A qualitative research method was used in this study, in order to investigate the cause for high demand for leave at B.J. Vorster Hospital. Data collection was undertaken through interviews. The study found that the high demand for leave is attributed to fatigue resulting from huge workloads, claims of entitlement to leave, need to extend weekends due to family responsibilities. The study recommends that the management of leave and the current amount of leave days allocated to staff be reconsidered taking into account the relevant legislation including the Basic Conditions of Employment Act and the prevailing conditions in the hospital. , Thesis (MA) -- Faculty of Humanities, School of Governmental and Social Sciences, 2015.
- Full Text:
- Date Issued: 2015-04
- Authors: Mene, Xolani Stephen
- Date: 2015-04
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/53312 , vital:45140
- Description: Due to the high demand for leave at B.J. Vorster Hospital; staff members, especially the nursing staff, tend to be on leave for long periods and sometimes be absent without leave. In some instances they request extensions to their leaves when they are already on leave. They do not report back for duties at the end of the leave period instead they provide reasons which warrant that the leave be extended. Subsequently, nurses who are on duty have to continue working because there is no-one to relieve the mand work needs to be done. A threatening situation which could lead to patients being left unattended tends to emerge under these circumstances. Hence in some instances nurses are called from other clinics to assist. Some employees absent themselves without leave and management does not appear to be taking action against such conduct. This leads to poor quality of health care in nursing which is a matter of concern to the community, to management and to the policy-makers. A qualitative research method was used in this study, in order to investigate the cause for high demand for leave at B.J. Vorster Hospital. Data collection was undertaken through interviews. The study found that the high demand for leave is attributed to fatigue resulting from huge workloads, claims of entitlement to leave, need to extend weekends due to family responsibilities. The study recommends that the management of leave and the current amount of leave days allocated to staff be reconsidered taking into account the relevant legislation including the Basic Conditions of Employment Act and the prevailing conditions in the hospital. , Thesis (MA) -- Faculty of Humanities, School of Governmental and Social Sciences, 2015.
- Full Text:
- Date Issued: 2015-04
The Effectiveness of Eskom’s transmission project team lationships in the delivery process
- Authors: Mpetshwa, Noninzi
- Date: 2015-04
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/53318 , vital:45137
- Description: Eskom Holding is a public limited liability company that supplies electricity. It supplies approximately ninety-nine percent of the electricity used in South Africa, and approximately forty-five percent of that used in Africa. Eskom generates, transmits and distributes electricity to its customers. The Project Execution Department is a department in the Transmission Division that executes the capital and refurbishment of projects. The objective of the study was to discover the opinion of the project team members, on whether there is a lack of project-team efficiency in delivering the projects on time, and within the budget. Descriptive research methodology was used to investigate the objectives of the research. The data were obtained through the structured questionnaires that were hand-delivered and emailed. The research is limited to the Project Execution and Procurement Department in the Transmission Division. The research excludes the Capital Expansion Department (CED) project (Medupi, Kusile and Power Development Projects). The findings of the study showed that, Eskom’s Transmission Project Execution and Commercial Departments need to work hand-in-hand. This will avoid any unnecessary procurement delays which would have an impact on project delivery time. Continuous communication among the project team members could improve the efficiency and serve to build good relationships. Currently, projects are delivered late and over budget. This situation could lead to the outsourcing of departments or even to the redeployment of Senior Management. It would also have a negative impact on the cost and supply of electricity to the country. , Thesis (MSc) -- Faculty of Engineering, the Built Environment and Information Technology, School of the Built Environment and Civil Engineering, 2021
- Full Text:
- Date Issued: 2015-04
- Authors: Mpetshwa, Noninzi
- Date: 2015-04
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/53318 , vital:45137
- Description: Eskom Holding is a public limited liability company that supplies electricity. It supplies approximately ninety-nine percent of the electricity used in South Africa, and approximately forty-five percent of that used in Africa. Eskom generates, transmits and distributes electricity to its customers. The Project Execution Department is a department in the Transmission Division that executes the capital and refurbishment of projects. The objective of the study was to discover the opinion of the project team members, on whether there is a lack of project-team efficiency in delivering the projects on time, and within the budget. Descriptive research methodology was used to investigate the objectives of the research. The data were obtained through the structured questionnaires that were hand-delivered and emailed. The research is limited to the Project Execution and Procurement Department in the Transmission Division. The research excludes the Capital Expansion Department (CED) project (Medupi, Kusile and Power Development Projects). The findings of the study showed that, Eskom’s Transmission Project Execution and Commercial Departments need to work hand-in-hand. This will avoid any unnecessary procurement delays which would have an impact on project delivery time. Continuous communication among the project team members could improve the efficiency and serve to build good relationships. Currently, projects are delivered late and over budget. This situation could lead to the outsourcing of departments or even to the redeployment of Senior Management. It would also have a negative impact on the cost and supply of electricity to the country. , Thesis (MSc) -- Faculty of Engineering, the Built Environment and Information Technology, School of the Built Environment and Civil Engineering, 2021
- Full Text:
- Date Issued: 2015-04
Main thesis title 2021: subtitle if needed. If no subtitle follow instructions in manual
- Authors: Mashinini, Peter Madindwa
- Date: 2015-03
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10948/53340 , vital:45138
- Description: Ti6Al4V alloy usage is increasing due to high demand from the aerospace and automotive industries as well as the field of medical implants. Therefore, identifying the most effective joining technique is critically important to ensure that optimum life can be achieved by welded components. This is especially important for the aerospace industry where fatigue life of the welded joints is vital. This research identified two relatively new joining technologies for Titanium sheet, namely, Friction Stir Welding (FSW),a solid-state process, and Laser Beam Welding (LBW),a fusion joining process. It was therefore vitalto conduct a systematic study of these two processes and compare results to illustrate which process attributes to static and dynamic properties. This investigation was accomplished by varying the process heat input for both FSW and LBW. The main parameters used to control process heat input were rotational-and traverse speed for FSW and laser power and traverse speed for LBW. In FSW, a reaction torque was used to describe the process energy in order to achieve the plasticised material condition. Preliminary work was done to establish the influencing factors for a successful weld which included tool optimisation but process optimisation was not discussed in elaborative detail. In LBW, traverse speed was identified as the critical control parameter to ensure good weld penetration. Weld width was recorded as it showed strong correlation to heat input rates. , Thesis (MA) -- Faculty of Engineering, the Built Environment and Technology, Mechanical Engineering, 2021
- Full Text:
- Date Issued: 2015-03
- Authors: Mashinini, Peter Madindwa
- Date: 2015-03
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10948/53340 , vital:45138
- Description: Ti6Al4V alloy usage is increasing due to high demand from the aerospace and automotive industries as well as the field of medical implants. Therefore, identifying the most effective joining technique is critically important to ensure that optimum life can be achieved by welded components. This is especially important for the aerospace industry where fatigue life of the welded joints is vital. This research identified two relatively new joining technologies for Titanium sheet, namely, Friction Stir Welding (FSW),a solid-state process, and Laser Beam Welding (LBW),a fusion joining process. It was therefore vitalto conduct a systematic study of these two processes and compare results to illustrate which process attributes to static and dynamic properties. This investigation was accomplished by varying the process heat input for both FSW and LBW. The main parameters used to control process heat input were rotational-and traverse speed for FSW and laser power and traverse speed for LBW. In FSW, a reaction torque was used to describe the process energy in order to achieve the plasticised material condition. Preliminary work was done to establish the influencing factors for a successful weld which included tool optimisation but process optimisation was not discussed in elaborative detail. In LBW, traverse speed was identified as the critical control parameter to ensure good weld penetration. Weld width was recorded as it showed strong correlation to heat input rates. , Thesis (MA) -- Faculty of Engineering, the Built Environment and Technology, Mechanical Engineering, 2021
- Full Text:
- Date Issued: 2015-03
Perceptions regarding corporate citizenship behaviour in Zimbabwe
- Authors: Muzvidziwa, Itai
- Date: 2015-03
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10948/53396 , vital:45144
- Description: Corporate Citizenship (CC) has risen as a conspicuous term in the literature dealing with the social role of business. Citizenship‟s focal point is the rights and responsibilities of all members of the community. CC can be defined as the extent to which organisations undertake the compulsory economic, legal, ethical, and discretionary responsibilities imposed on them by their stakeholders. CC recognises organisations as legal persons with certain rights and responsibilities as members of a community. The upsurge in undertaking acts of social responsibility illustrates that CC tends to be a strategic measurement that investors use to consciously align ethical concerns with publicly held organisations. In Zimbabwe, some organisations have made some progress towards CC - yet a long journey lies ahead in promoting CC by both the private sector and the Government of Zimbabwe. Against this background, the following research question was addressed in this study: What are the perceptions regarding CC behaviour in Zimbabwe? This study has been motivated by the knowledge gap on CC as a dynamic and contextual response to internal and external environmental pressures and the shift in community expectations concerning the roles, responsibilities and accountabilities of businesses in Zimbabwe. The main objective of this study was to investigate perceptions regarding corporate citizenship behaviour in Zimbabwe. A hypothetical model shows various factors that may influence perceptions regarding CC behaviour in Zimbabwe. Three independent variables (internal factors, external factors and personal factors) were identified as variables that may influence perceptions regarding CC behaviour. The mediating variable (perceptions regarding CC behaviour) was also identified as a variable that have potential to affect the dependent variables (organisational performance, competitiveness, image and sustainability). Furthermore, seven null-hypotheses were developed to test the relationship between the independent, mediating and dependent variables. All these variables were clearly defined and operationalised with various items obtained from measuring instruments used in other similar studies. , Thesis (PhD) -- Faculty of Business and Economic Sciences, School of Management Sciences, 2021
- Full Text:
- Date Issued: 2015-03
- Authors: Muzvidziwa, Itai
- Date: 2015-03
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10948/53396 , vital:45144
- Description: Corporate Citizenship (CC) has risen as a conspicuous term in the literature dealing with the social role of business. Citizenship‟s focal point is the rights and responsibilities of all members of the community. CC can be defined as the extent to which organisations undertake the compulsory economic, legal, ethical, and discretionary responsibilities imposed on them by their stakeholders. CC recognises organisations as legal persons with certain rights and responsibilities as members of a community. The upsurge in undertaking acts of social responsibility illustrates that CC tends to be a strategic measurement that investors use to consciously align ethical concerns with publicly held organisations. In Zimbabwe, some organisations have made some progress towards CC - yet a long journey lies ahead in promoting CC by both the private sector and the Government of Zimbabwe. Against this background, the following research question was addressed in this study: What are the perceptions regarding CC behaviour in Zimbabwe? This study has been motivated by the knowledge gap on CC as a dynamic and contextual response to internal and external environmental pressures and the shift in community expectations concerning the roles, responsibilities and accountabilities of businesses in Zimbabwe. The main objective of this study was to investigate perceptions regarding corporate citizenship behaviour in Zimbabwe. A hypothetical model shows various factors that may influence perceptions regarding CC behaviour in Zimbabwe. Three independent variables (internal factors, external factors and personal factors) were identified as variables that may influence perceptions regarding CC behaviour. The mediating variable (perceptions regarding CC behaviour) was also identified as a variable that have potential to affect the dependent variables (organisational performance, competitiveness, image and sustainability). Furthermore, seven null-hypotheses were developed to test the relationship between the independent, mediating and dependent variables. All these variables were clearly defined and operationalised with various items obtained from measuring instruments used in other similar studies. , Thesis (PhD) -- Faculty of Business and Economic Sciences, School of Management Sciences, 2021
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- Date Issued: 2015-03
Collegial leadership roles of teachers to manage curriculum reform in primary schools In Limpopo, South Africa
- Authors: Kgohlo, Piet Maphodisa
- Date: 2015-01
- Subjects: Limpompo (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10948/53349 , vital:45143
- Description: The purpose of this study was to investigate the collegial leadership roles of teachers in managing the challenges of the implementation of the CAPS curriculum in primary schools in Limpopo. Four hundred and ninety-two teachers participated in this quantitative study. The findings of this study revealed that the majority of teachers in the intermediate phase of primary schooling in Limpopo lack competence in content subjects such as mathematics, NSTECH and English as the language of teaching and learning. The findings further revealed that the lack of facilities such as libraries, media centres and computers, teacher development and support and infrastructure such as classrooms contributed to teachers’ low competencies in the use of resources to manage the challenges of the implementation of CAPS. In addition, the findings revealed that the majority of teachers experienced high levels of tobephobia. Furthermore, the findings revealed that teachers showed symptoms of stress, anxiety, tension, unhappiness, depression, pessimism and uncertainty in managing the challenges of the implementation of CAPS. However, the findings also revealed that collegial teaming is a potent strategy that could be used to reinforce the in-service training that fails to equip teachers with the requisite knowledge and skills to face up to the challenges of managing the implementation of CAPS. This research explored a new area of managing curriculum change by making use of collegial teaming to develop teachers’ professional competencies. It makes a significant contribution to the existing body of knowledge of implementing curriculum reforms in disadvantaged schools. , Thesis (PhD) -- Faculty of Humanities, Primary School Education: Intermediate Phase, 2015.
- Full Text:
- Date Issued: 2015-01
- Authors: Kgohlo, Piet Maphodisa
- Date: 2015-01
- Subjects: Limpompo (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10948/53349 , vital:45143
- Description: The purpose of this study was to investigate the collegial leadership roles of teachers in managing the challenges of the implementation of the CAPS curriculum in primary schools in Limpopo. Four hundred and ninety-two teachers participated in this quantitative study. The findings of this study revealed that the majority of teachers in the intermediate phase of primary schooling in Limpopo lack competence in content subjects such as mathematics, NSTECH and English as the language of teaching and learning. The findings further revealed that the lack of facilities such as libraries, media centres and computers, teacher development and support and infrastructure such as classrooms contributed to teachers’ low competencies in the use of resources to manage the challenges of the implementation of CAPS. In addition, the findings revealed that the majority of teachers experienced high levels of tobephobia. Furthermore, the findings revealed that teachers showed symptoms of stress, anxiety, tension, unhappiness, depression, pessimism and uncertainty in managing the challenges of the implementation of CAPS. However, the findings also revealed that collegial teaming is a potent strategy that could be used to reinforce the in-service training that fails to equip teachers with the requisite knowledge and skills to face up to the challenges of managing the implementation of CAPS. This research explored a new area of managing curriculum change by making use of collegial teaming to develop teachers’ professional competencies. It makes a significant contribution to the existing body of knowledge of implementing curriculum reforms in disadvantaged schools. , Thesis (PhD) -- Faculty of Humanities, Primary School Education: Intermediate Phase, 2015.
- Full Text:
- Date Issued: 2015-01
Professional, personal and corporate ethics challenges during infrastructure delivery
- Authors: Dyariwe, Abongile
- Date: 2015-01
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/53300 , vital:45131
- Description: Purpose of this treatise: This study is aimed at investigating whether there is a lack of professional- and, personal ethics, and a lack of enforcing corporate ethics from the Built environment professionals working for Eskom ECOU. Design/methodology/approach: The research approach used for the study was mainly quantitative. The quantitative methods used were descriptive and non-parametric statistical methods (Kruskal- Wallis Test and Mann-Whitney U Test). The selected sample for the study was categorised as internal stakeholders (i.e. employees that are permanently employed by Eskom) and external stakeholders (i.e. people that are employed by Eskom on a contract basis as quantity surveying, project management and engineering consultants) The scope of the study was to determine whether there are professional-, personal- and corporate ethical challenges in client organisations. A literature review was conducted; and all the relevant literature relating to professional-, personal- and corporate ethics in client organisations was collated, and then used to develop a questionnaire. The questionnaires were distributed to internal and external stakeholders, who were involved during infrastructural delivery in client organisations, in order to acquire different views on ethical perceptions. The data obtained from the questionnaires were analysed, and used to test if the hypotheses were supported or not. Findings: The findings of this study revealed that the demographic profile does not have any significant influence on the ratings of internal and external stakeholders’ perceptions of the lack of professional and personal ethics – or on the enforcement of corporate ethics. Furthermore, this study also revealed that there is no significant difference in the ethical perceptions of internal and external stakeholders, on the enforcement of a professional and corporate ethical culture. Lastly, only in the personal ethics section there is a significant difference in ethical perception. In relation to the statement of the problem, the findings of this study revealed that internal and external stakeholders’ lack of professional- and personal ethics and the enforcement of corporate ethics are largely unknown. Research limitations: This study was limited to only Built environment professionals (including service providers) working for Eskom ECOU. Practical implications: The study revealed that there are ethical challenges in client organisations, even though they might be largely unknown. This clearly shows that construction industry professionals are all susceptible to unethical behaviour. Therefore, Eskom ECOU should refrain from only focusing on unethical behaviour by contractors and consulting firms; and it should also look at the client’s Built environment professionals; because there is evidence that they are also suspect during infrastructural delivery. , Thesis (MSc) -- Faculty of Engineering, the Built Environment and Information Technology, School of the Built Environment and Civil Engineering, 2021
- Full Text:
- Date Issued: 2015-01
- Authors: Dyariwe, Abongile
- Date: 2015-01
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/53300 , vital:45131
- Description: Purpose of this treatise: This study is aimed at investigating whether there is a lack of professional- and, personal ethics, and a lack of enforcing corporate ethics from the Built environment professionals working for Eskom ECOU. Design/methodology/approach: The research approach used for the study was mainly quantitative. The quantitative methods used were descriptive and non-parametric statistical methods (Kruskal- Wallis Test and Mann-Whitney U Test). The selected sample for the study was categorised as internal stakeholders (i.e. employees that are permanently employed by Eskom) and external stakeholders (i.e. people that are employed by Eskom on a contract basis as quantity surveying, project management and engineering consultants) The scope of the study was to determine whether there are professional-, personal- and corporate ethical challenges in client organisations. A literature review was conducted; and all the relevant literature relating to professional-, personal- and corporate ethics in client organisations was collated, and then used to develop a questionnaire. The questionnaires were distributed to internal and external stakeholders, who were involved during infrastructural delivery in client organisations, in order to acquire different views on ethical perceptions. The data obtained from the questionnaires were analysed, and used to test if the hypotheses were supported or not. Findings: The findings of this study revealed that the demographic profile does not have any significant influence on the ratings of internal and external stakeholders’ perceptions of the lack of professional and personal ethics – or on the enforcement of corporate ethics. Furthermore, this study also revealed that there is no significant difference in the ethical perceptions of internal and external stakeholders, on the enforcement of a professional and corporate ethical culture. Lastly, only in the personal ethics section there is a significant difference in ethical perception. In relation to the statement of the problem, the findings of this study revealed that internal and external stakeholders’ lack of professional- and personal ethics and the enforcement of corporate ethics are largely unknown. Research limitations: This study was limited to only Built environment professionals (including service providers) working for Eskom ECOU. Practical implications: The study revealed that there are ethical challenges in client organisations, even though they might be largely unknown. This clearly shows that construction industry professionals are all susceptible to unethical behaviour. Therefore, Eskom ECOU should refrain from only focusing on unethical behaviour by contractors and consulting firms; and it should also look at the client’s Built environment professionals; because there is evidence that they are also suspect during infrastructural delivery. , Thesis (MSc) -- Faculty of Engineering, the Built Environment and Information Technology, School of the Built Environment and Civil Engineering, 2021
- Full Text:
- Date Issued: 2015-01