The enforcement of code conduct in local government: the case of O R Tambo District.
- Authors: Tyali, Gcobani Sonwabile
- Date: 2021-09
- Subjects: Public administration--Moral and ethical aspects , Civil service ethics
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/21300 , vital:48381
- Description: The post-apartheid transformative agenda for local government in South Africa (SA) was built on a system of new key performance areas for public employees. The problems of accountability and transparency in local government finance management, as well as good governance and the capacity building of those public officials designated to support local development, were among them. Over the years, the conduct of public officials has received more scrutiny in the media as well as in academic research. Ethics management therefore, has garnered more attention as well especially in the fight against corruption. The premise is that, if ethics management can be institutionalised public officials can become more effective and discharge their duties with respect for public resources. The imperative for the implementation of an ethical framework was also based on the need to ensure inclusive development which can be enhanced by ensuring accountability by local government functionaries. In this regard, the conduct of municipal functionaries and its regulation based on the code of conduct takes centre stage. The study contextualises ethics management and its efficacy with specific reference to the code of conduct and its role in the prevalence of unethical conduct. The results reveal glaring inconsistencies in the implementation of the code of conduct and a myriad of challenges rendering ethics management ineffective. , Thesis (MA) (Administration) -- University of Fort Hare, 2021
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- Authors: Tyali, Gcobani Sonwabile
- Date: 2021-09
- Subjects: Public administration--Moral and ethical aspects , Civil service ethics
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/21300 , vital:48381
- Description: The post-apartheid transformative agenda for local government in South Africa (SA) was built on a system of new key performance areas for public employees. The problems of accountability and transparency in local government finance management, as well as good governance and the capacity building of those public officials designated to support local development, were among them. Over the years, the conduct of public officials has received more scrutiny in the media as well as in academic research. Ethics management therefore, has garnered more attention as well especially in the fight against corruption. The premise is that, if ethics management can be institutionalised public officials can become more effective and discharge their duties with respect for public resources. The imperative for the implementation of an ethical framework was also based on the need to ensure inclusive development which can be enhanced by ensuring accountability by local government functionaries. In this regard, the conduct of municipal functionaries and its regulation based on the code of conduct takes centre stage. The study contextualises ethics management and its efficacy with specific reference to the code of conduct and its role in the prevalence of unethical conduct. The results reveal glaring inconsistencies in the implementation of the code of conduct and a myriad of challenges rendering ethics management ineffective. , Thesis (MA) (Administration) -- University of Fort Hare, 2021
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Citizen`s experience of the batho pele principles of consultation and redress in the Buffalo City Metropolitan Municipality
- Authors: Gqamana, Athabile
- Date: 2020-12
- Subjects: Local government -- South Africa , Civil service -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/19759 , vital:43235
- Description: Everyday activities of communities are dependent on services provided by the local municipality, district or regional council and the national government. These activities range from water flowing freely from taps, a roof to hide under, and a clean and healthy environment, just to name a few. The Batho Pele principles were introduced to ensure that these services are provided for the benefit of the people. They were introduced to make sure that people are involved in the process of service delivery so that services are exactly what they need. It is important to note that the Batho Pele principles inform service standards and a customer care charter. This means that the government or providers of service listen to citizens’ views and take them into account when making decisions about service delivery. Informing service standards and a customer care charter also means that service providers or the government responds swiftly and sympathetically when the service standard falls below the promised standard. The problem occurs when citizens are not being consulted about the type of services they are entitled to. The citizens of Buffalo City Metropolitan Municipality had an issue with how services are provided. They stated that even though service delivery was improving, the manner in which these services were provided was not satisfactory. They complained that they were not asked about what they needed and what their priorities were. Moreover, they stated that when they complained, they did not receive an effective response. The main objective of this research was to establish citizens’ experience with consultation and redress as core functions of the Batho Pele Principles. Furthermore, this research sought to establish important elements of proper citizen consultation and redress in the literature, to determine the extent to which these principles are adopted in in BCMM, to establish the effects of current consultation and redress practice on citizens’ trust in their local government and to make recommendations on effective approaches to consultation and redress. The theories that guided the study are the agency theory, the social equity theory and the procedural justice as a derivative of social equity theory. The legislative framework includes the White Paper on Transforming Public Service Delivery (Notice No 1954 Of 1994), the Constitution of the Republic of South Africa, the Municipal Systems Act no 32 of 2000 and the Promotion of Administrative Justice Act 3 of 2000. The study used both the qualitative and quantitative methods. It also used a case study design. The study used a sample of 110 respondents and the data was collected using interviews, questionnaires and a focus group discussions. Analysis of data followed the narrative and descriptive paradigms. Most importantly, all the objectives of the study were met. , Thesis (MCom) -- Faculty of Management and Commerce, 2020
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- Authors: Gqamana, Athabile
- Date: 2020-12
- Subjects: Local government -- South Africa , Civil service -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/19759 , vital:43235
- Description: Everyday activities of communities are dependent on services provided by the local municipality, district or regional council and the national government. These activities range from water flowing freely from taps, a roof to hide under, and a clean and healthy environment, just to name a few. The Batho Pele principles were introduced to ensure that these services are provided for the benefit of the people. They were introduced to make sure that people are involved in the process of service delivery so that services are exactly what they need. It is important to note that the Batho Pele principles inform service standards and a customer care charter. This means that the government or providers of service listen to citizens’ views and take them into account when making decisions about service delivery. Informing service standards and a customer care charter also means that service providers or the government responds swiftly and sympathetically when the service standard falls below the promised standard. The problem occurs when citizens are not being consulted about the type of services they are entitled to. The citizens of Buffalo City Metropolitan Municipality had an issue with how services are provided. They stated that even though service delivery was improving, the manner in which these services were provided was not satisfactory. They complained that they were not asked about what they needed and what their priorities were. Moreover, they stated that when they complained, they did not receive an effective response. The main objective of this research was to establish citizens’ experience with consultation and redress as core functions of the Batho Pele Principles. Furthermore, this research sought to establish important elements of proper citizen consultation and redress in the literature, to determine the extent to which these principles are adopted in in BCMM, to establish the effects of current consultation and redress practice on citizens’ trust in their local government and to make recommendations on effective approaches to consultation and redress. The theories that guided the study are the agency theory, the social equity theory and the procedural justice as a derivative of social equity theory. The legislative framework includes the White Paper on Transforming Public Service Delivery (Notice No 1954 Of 1994), the Constitution of the Republic of South Africa, the Municipal Systems Act no 32 of 2000 and the Promotion of Administrative Justice Act 3 of 2000. The study used both the qualitative and quantitative methods. It also used a case study design. The study used a sample of 110 respondents and the data was collected using interviews, questionnaires and a focus group discussions. Analysis of data followed the narrative and descriptive paradigms. Most importantly, all the objectives of the study were met. , Thesis (MCom) -- Faculty of Management and Commerce, 2020
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Managing the procurement of learner teacher support material (LTSM) in the Eastern Cape Department of Education
- Gobe, Mziwamadoda Chumasande
- Authors: Gobe, Mziwamadoda Chumasande
- Date: 2015
- Subjects: Government purchasing , Industrial procurement -- Management
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/24846 , vital:63616
- Description: The use of learner teacher support material (LTSM) was introduced with the aim of improve the education quality in South Africa. However, the procurement of the learner teacher support material has had several challenges. The study therefore was aimed at assessing the management of the procurement of LTSM in the Eastern Cape which is done by the Eastern Cape Department of Education. The aims of the study therefore were, to provide a full description of the current supply chain management practices of the ECDOE, examine the strengths and weaknesses of the current procurement management model in the acquisition of LTSM and investigate alternative selection, delivery and management models. To attain these aims data was collected using both the quantitative and qualitative methods. The use of the two methods helped to establish a balance in collecting data as the research sought to use both quantitative and qualitative data. The research used a case study design.The research instruments that were used to collected data were questionnaires and semi-structured interviews. The data for the study was provided by school principals, district officials and ECDoE officials. These were the best participants for the study as they have information on the current procurement system. The data was analysed in themes. The data was presented and discussed in relation to other studies that have been conducted on similar topics. The study found that the current procurement system is flawed due to several reasons like lack of clarity on roles and responsibilities, training and other factors discussed in the study. The study also found that there are inherent strengths and weaknesses in the current procurement model. The study found that the weaknesses can be addressed. The study also found that improvements and alternatives are possible for procurement. The study suggested several recommendations. Some of the recommendations include training the current staff involved in the supply chain management of the procurement system. The other being clarifying the roles and responsibilities of the stakeholders involved in the procurement process. , Thesis (MPA) -- Faculty of Management and Commerce. 2015
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- Authors: Gobe, Mziwamadoda Chumasande
- Date: 2015
- Subjects: Government purchasing , Industrial procurement -- Management
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/24846 , vital:63616
- Description: The use of learner teacher support material (LTSM) was introduced with the aim of improve the education quality in South Africa. However, the procurement of the learner teacher support material has had several challenges. The study therefore was aimed at assessing the management of the procurement of LTSM in the Eastern Cape which is done by the Eastern Cape Department of Education. The aims of the study therefore were, to provide a full description of the current supply chain management practices of the ECDOE, examine the strengths and weaknesses of the current procurement management model in the acquisition of LTSM and investigate alternative selection, delivery and management models. To attain these aims data was collected using both the quantitative and qualitative methods. The use of the two methods helped to establish a balance in collecting data as the research sought to use both quantitative and qualitative data. The research used a case study design.The research instruments that were used to collected data were questionnaires and semi-structured interviews. The data for the study was provided by school principals, district officials and ECDoE officials. These were the best participants for the study as they have information on the current procurement system. The data was analysed in themes. The data was presented and discussed in relation to other studies that have been conducted on similar topics. The study found that the current procurement system is flawed due to several reasons like lack of clarity on roles and responsibilities, training and other factors discussed in the study. The study also found that there are inherent strengths and weaknesses in the current procurement model. The study found that the weaknesses can be addressed. The study also found that improvements and alternatives are possible for procurement. The study suggested several recommendations. Some of the recommendations include training the current staff involved in the supply chain management of the procurement system. The other being clarifying the roles and responsibilities of the stakeholders involved in the procurement process. , Thesis (MPA) -- Faculty of Management and Commerce. 2015
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Implications of the protection of state information bill on government accountability: a critical analysis of governance in post-apartheid South Africa
- Authors: Obi, Maryjane Chukwunyem
- Date: 2015-01
- Subjects: Government accountability , Transparency in government , Post-apartheid era -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/25874 , vital:64560
- Description: The study explores the following research questions; the nature of State access to and restriction of information during the apartheid era, the tenets of democratic leadership and good governance in the new dispensation in South Africa and the possible consequences of the Bill in its present form on democratic principles of accountability and transparency in South Africa. In terms of the methodology, the study critically analysed some sections of the Protection of State Information Bill-B6-2010 in relation to the principles of accountability and transparency in a democratic South Africa in accordance to the Bill of Rights enshrined in the Constitution section 32. The study recommends that government could include “public interest clause to the current Bill. This is to ensure that the public are able to play their Constitutional role, in which they are able to hold government accountable for the decisions taken and also help foster a system of government that is accountable, transparent, open, efficient and responsive to the Constitutional needs of the public. In addition, the study also recommends that government should consider the reduction of the period within which information may be declassified. It suggests that it should be reduced from 20 to 10 years in order to ensure that democratic government provides its citizens with information that is timely in making an informed decision in relation to governance. The study further recommends that the appeal process for information before the court of law should be done by an independent judge. This is to ensure that the court of law performs its duties without interference from government representatives and that it carries out its duties in a fair manner as envisaged or enshrined in section 34 of the Constitution in the Bill of Rights. The study further recommends that government should ensure that the current information Bill in the new dispensation should hold the elected delegates appointed by the Head of State accountable. This is to ensure that transparency and accountability is promoted at all level in government. , Thesis (MA) -- Faculty of Management and Commerce , 2015
- Full Text:
- Authors: Obi, Maryjane Chukwunyem
- Date: 2015-01
- Subjects: Government accountability , Transparency in government , Post-apartheid era -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/25874 , vital:64560
- Description: The study explores the following research questions; the nature of State access to and restriction of information during the apartheid era, the tenets of democratic leadership and good governance in the new dispensation in South Africa and the possible consequences of the Bill in its present form on democratic principles of accountability and transparency in South Africa. In terms of the methodology, the study critically analysed some sections of the Protection of State Information Bill-B6-2010 in relation to the principles of accountability and transparency in a democratic South Africa in accordance to the Bill of Rights enshrined in the Constitution section 32. The study recommends that government could include “public interest clause to the current Bill. This is to ensure that the public are able to play their Constitutional role, in which they are able to hold government accountable for the decisions taken and also help foster a system of government that is accountable, transparent, open, efficient and responsive to the Constitutional needs of the public. In addition, the study also recommends that government should consider the reduction of the period within which information may be declassified. It suggests that it should be reduced from 20 to 10 years in order to ensure that democratic government provides its citizens with information that is timely in making an informed decision in relation to governance. The study further recommends that the appeal process for information before the court of law should be done by an independent judge. This is to ensure that the court of law performs its duties without interference from government representatives and that it carries out its duties in a fair manner as envisaged or enshrined in section 34 of the Constitution in the Bill of Rights. The study further recommends that government should ensure that the current information Bill in the new dispensation should hold the elected delegates appointed by the Head of State accountable. This is to ensure that transparency and accountability is promoted at all level in government. , Thesis (MA) -- Faculty of Management and Commerce , 2015
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