Assessment of capacity development through public-private partnership: a case study of the Department of Economic Development and Environmental Affairs in the Eastern Cape
- Authors: Sogoni, Mbulelo
- Date: 2011
- Subjects: Human capital -- South Africa -- Eastern Cape , Public-private sector cooperation -- South Africa -- Eastern Cape , Economic development -- South Africa -- Eastern Cape , Sustainable development -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11619 , http://hdl.handle.net/10353/327 , Human capital -- South Africa -- Eastern Cape , Public-private sector cooperation -- South Africa -- Eastern Cape , Economic development -- South Africa -- Eastern Cape , Sustainable development -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape
- Description: The aim of this study was to examine the effectiveness of a capacity development programme initiated by the Department of Economic Development and Environmental Affairs (DEDEA) as a mechanism to enhance the performance of the employees in order to improve service delivery to the people of the Eastern Cape. The public service is enjoined by the Constitution to provide services that citizens need, and for this reason it is in need of educated, trained and professional public servants, especially in the technical, professional and managerial categories. The department also recognized the potential of public–private partnerships (PPPs) to improve performance in the areas of transformation and service delivery, and that it required investments aimed at developing and strengthening public management capacity. However, the effectiveness of the PPP as a mechanism for capacity development, remained unknown. The literature reviewed overwhelmingly supported the assertion that human capital development is critical for performance in the public service. The review also highlighted the importance of partnerships, especially the role of the private sector in the area of capacity development, advancing the argument that PPPs should be pursued in order to leverage ideas, resources, and capabilities to achieve public service goals. Various research tools, namely interviews, questionnaires and document analysis were used to conduct the study. Data collected and analysed provided empirical evidence of improved performance of both the individual managers and the department in the functional areas of financial governance and management; programme and project management; as well as ethics and professionalism. It suggested a strong correlation between training, capacity development and service delivery. This research found the DEDEA/National Business Initiative (NBI) PPP initiative, as a capacity development mechanism to enhance the performance of the department‟s employees, effective. On strength of the overwhelming evidence gathered through this research, it strongly recommends that the programme be rolled out to other employees.
- Full Text:
- Date Issued: 2011
- Authors: Sogoni, Mbulelo
- Date: 2011
- Subjects: Human capital -- South Africa -- Eastern Cape , Public-private sector cooperation -- South Africa -- Eastern Cape , Economic development -- South Africa -- Eastern Cape , Sustainable development -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11619 , http://hdl.handle.net/10353/327 , Human capital -- South Africa -- Eastern Cape , Public-private sector cooperation -- South Africa -- Eastern Cape , Economic development -- South Africa -- Eastern Cape , Sustainable development -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape
- Description: The aim of this study was to examine the effectiveness of a capacity development programme initiated by the Department of Economic Development and Environmental Affairs (DEDEA) as a mechanism to enhance the performance of the employees in order to improve service delivery to the people of the Eastern Cape. The public service is enjoined by the Constitution to provide services that citizens need, and for this reason it is in need of educated, trained and professional public servants, especially in the technical, professional and managerial categories. The department also recognized the potential of public–private partnerships (PPPs) to improve performance in the areas of transformation and service delivery, and that it required investments aimed at developing and strengthening public management capacity. However, the effectiveness of the PPP as a mechanism for capacity development, remained unknown. The literature reviewed overwhelmingly supported the assertion that human capital development is critical for performance in the public service. The review also highlighted the importance of partnerships, especially the role of the private sector in the area of capacity development, advancing the argument that PPPs should be pursued in order to leverage ideas, resources, and capabilities to achieve public service goals. Various research tools, namely interviews, questionnaires and document analysis were used to conduct the study. Data collected and analysed provided empirical evidence of improved performance of both the individual managers and the department in the functional areas of financial governance and management; programme and project management; as well as ethics and professionalism. It suggested a strong correlation between training, capacity development and service delivery. This research found the DEDEA/National Business Initiative (NBI) PPP initiative, as a capacity development mechanism to enhance the performance of the department‟s employees, effective. On strength of the overwhelming evidence gathered through this research, it strongly recommends that the programme be rolled out to other employees.
- Full Text:
- Date Issued: 2011
Improving the robustness and effectiveness of rural telecommunication infrastructures in Dwesa South Africa
- Authors: Ranga, Memory Munashe
- Date: 2011
- Subjects: Information technology -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape , Information networks -- South Africa -- Eastern Cape , Sustainable development -- South Africa -- Eastern Cape , Computer networks -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11382 , http://hdl.handle.net/10353/d1001113 , Information technology -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape , Information networks -- South Africa -- Eastern Cape , Sustainable development -- South Africa -- Eastern Cape , Computer networks -- South Africa -- Eastern Cape
- Description: In recent years, immense effort has been channelled towards the Information and Technological development of rural areas. To support this development, telecommunication networks have been deployed. The availability of these telecommunication networks is expected to improve the way people share ideas and communicate locally and globally, reducing limiting factors like distance through the use of the Internet. The major problem for these networks is that very few of them have managed to stay in operation over long periods of time. One of the major causes of this failure is the lack of proper monitoring and management as, in some cases, administrators are located far away from the network site. Other factors that contribute to the frequent failure of these networks are lack of proper infrastructure, lack of a constant power supply and other environmental issues. A telecommunication network was deployed for the people of Dwesa by the Siyakhula Living Lab project. During this research project, frequent visits were made to the site and network users were informally interviewed in order to gain insight into the network challenges. Based on the challenges, different network monitoring systems and other solutions were deployed on the network. This thesis analyses the problems encountered and presents possible and affordable solutions that were implemented on the network. This was done to improve the network‟s reliability, availability and manageability whilst exploring possible and practical ways in which the connectivity of the deployed telecommunication network can be maintained. As part of these solutions, a GPRS redundant link, Nagios and Cacti monitoring systems as well as Simple backup systems were deployed. v Acronyms AC Access Concentrators AMANDA Automatic Marylyn Network Disk Archiver CDMA Code Divison Multiple Access CGI Common Gateway Interface.
- Full Text:
- Date Issued: 2011
- Authors: Ranga, Memory Munashe
- Date: 2011
- Subjects: Information technology -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape , Information networks -- South Africa -- Eastern Cape , Sustainable development -- South Africa -- Eastern Cape , Computer networks -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11382 , http://hdl.handle.net/10353/d1001113 , Information technology -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape , Information networks -- South Africa -- Eastern Cape , Sustainable development -- South Africa -- Eastern Cape , Computer networks -- South Africa -- Eastern Cape
- Description: In recent years, immense effort has been channelled towards the Information and Technological development of rural areas. To support this development, telecommunication networks have been deployed. The availability of these telecommunication networks is expected to improve the way people share ideas and communicate locally and globally, reducing limiting factors like distance through the use of the Internet. The major problem for these networks is that very few of them have managed to stay in operation over long periods of time. One of the major causes of this failure is the lack of proper monitoring and management as, in some cases, administrators are located far away from the network site. Other factors that contribute to the frequent failure of these networks are lack of proper infrastructure, lack of a constant power supply and other environmental issues. A telecommunication network was deployed for the people of Dwesa by the Siyakhula Living Lab project. During this research project, frequent visits were made to the site and network users were informally interviewed in order to gain insight into the network challenges. Based on the challenges, different network monitoring systems and other solutions were deployed on the network. This thesis analyses the problems encountered and presents possible and affordable solutions that were implemented on the network. This was done to improve the network‟s reliability, availability and manageability whilst exploring possible and practical ways in which the connectivity of the deployed telecommunication network can be maintained. As part of these solutions, a GPRS redundant link, Nagios and Cacti monitoring systems as well as Simple backup systems were deployed. v Acronyms AC Access Concentrators AMANDA Automatic Marylyn Network Disk Archiver CDMA Code Divison Multiple Access CGI Common Gateway Interface.
- Full Text:
- Date Issued: 2011
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