An analysis of balanced scorecard for improved customer satisfaction in local government: a comparative study of the City of Cape Town and the City of Johannesburg
- Authors: Makina, Clive
- Date: 2016
- Subjects: Organizational effectiveness Consumer satisfaction Performance -- Management
- Language: English
- Type: Thesis , Masters , Degree
- Identifier: http://hdl.handle.net/10353/4596 , vital:28463
- Description: This study sought to understand the application of the BSC as a tool that facilitates customer satisfaction in local government service delivery. The main thrust was on its application in South African metropolitan municipalities with a view of establishing means of improving its adoption for better customer-focused performance measurement. This area has not received much attention, yet local government performance is in an unacceptable state. The study employed a secondary data analysis approach and findings from the study reflect widespread usage of the BSC but without proper consideration of factors influencing its successful application. Findings of this study reinforce previous study results that there is poor communication with regards to how the BSC must be applied. Its application is also faced with the challenge of lack of training on the use and application of the BSC. However, the tool has significantly transformed and shaped the functioning of South Africa’s two best performing metropolitan municipalities and altered their performance in a favourable manner. Through the BSC approach, the City of Cape Town and the City of Johannesburg have moved towards improving their relations with the customers they serve. The BSC allows the municipalities to take into consideration the non-financial assets that were previously not considered valuable in organisations. Accommodating the views of customers has gained much traction in these municipalities and measures have been put in place to ensure real time data enables managers to make decisions that attempt to address people’s needs and expectations. Conclusively, the study recommends strong improvement in training and communication of the objectives and goals of a PMS within an organisation. Strong emphasis should also be placed on listening to what the customers say and expect from service delivery. This will strengthen the use and value of CSS and CBP and help improve performance and the achievement of the NDP goals of 2030 through local government. This study sought to understand the application of the BSC as a tool that facilitates customer satisfaction in local government service delivery. The main thrust was on its application in South African metropolitan municipalities with a view of establishing means of improving its adoption for better customer-focused performance measurement. This area has not received much attention, yet local government performance is in an unacceptable state. The study employed a secondary data analysis approach and findings from the study reflect widespread usage of the BSC but without proper consideration of factors influencing its successful application. Findings of this study reinforce previous study results that there is poor communication with regards to how the BSC must be applied. Its application is also faced with the challenge of lack of training on the use and application of the BSC. However, the tool has significantly transformed and shaped the functioning of South Africa’s two best performing metropolitan municipalities and altered their performance in a favourable manner. Through the BSC approach, the City of Cape Town and the City of Johannesburg have moved towards improving their relations with the customers they serve. The BSC allows the municipalities to take into consideration the non-financial assets that were previously not considered valuable in organisations. Accommodating the views of customers has gained much traction in these municipalities and measures have been put in place to ensure real time data enables managers to make decisions that attempt to address people’s needs and expectations. Conclusively, the study recommends strong improvement in training and communication of the objectives and goals of a PMS within an organisation. Strong emphasis should also be placed on listening to what the customers say and expect from service delivery. This will strengthen the use and value of CSS and CBP and help improve performance and the achievement of the NDP goals of 2030 through local government..
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An analysis of the South African common law defence of moderate and reasonable child chastisement
- Authors: Maqhosha, Noluthando
- Date: 2016
- Subjects: Common law Corporal punishment
- Language: English
- Type: Thesis , Masters , Degree
- Identifier: http://hdl.handle.net/10353/5447 , vital:29248
- Description: The study sought to analyse the South African common law defence of moderate and reasonable child chastisement. Regarded by those with religious and cultural beliefs as a way of instilling child discipline, child chastisement has been a centre of contestation in recent years. Constitutionally, children have rights to care, dignity and protection. Thus, child chastisement infringes upon these rights. However, regardless of its intentions, child chastisement has an effect of inflicting pain onto its victims thereby infringing on their rights to human dignity, equality and protection. It can also lead to unintended consequences such as injury or death to its victims. Subjecting children to this cruel, inhuman and degrading action affects the development of children and sometimes haunts them at a later stage in life. In addition, child chastisement lacks the measure of determining whether it is moderate or severe, thereby making it prone to abuse or misuse. The study used a qualitative research paradigm, where data was collected from existing documents and analysed towards understanding child chastisement and finding sustainable ways of improving child welfare in the home or in society. The study also analysed the legal framework on child welfare and chastisement globally, regionally and locally. Instruments such as the UNCRC, ACRWC and the UDHR have a clear stance abolishing child chastisement. The study established that, despite the existence of global instruments promoting child care and protection, the common law defence of corporal punishment in the home and society remains a loophole that needs closing and enactment of laws that outlaws it completely.
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An assessment of the effect of HIV/AIDS policy in combating the spread of the disease within Buffalo City Metropolitan Municipality
- Authors: Mnguni, Grace
- Date: 2016
- Subjects: AIDS (Disease) -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , Degree
- Identifier: http://hdl.handle.net/10353/5185 , vital:29104
- Description: Due to its rapid spreading, AIDS has been declared a global epidemic. Especially sub-Saharan Africa has been the most affected by the epidemic. South Africa is no exception to the devastating impact of the epidemic. Over the past few years, HIV-prevention initiatives have been underway on a full scale in an effort to combat the destructive powers of the epidemic in the country. These initiatives appear to have adopted a health-belief approach in their strategies to decrease HIV-infections. This approach to HIV-prevention assumes that the desired behavior change, namely increasing safe sexual practices and decreasing high-risk HIV/AIDS behavior, can be achieved through rational decision-making based on knowledge of the disease and its consequences. The findings of the studies on sexual behavior and HIV/AIDS such as KAPB (knowledge, attitudes, practice and beliefs) studies appear to reaffirm the fact that knowledge alone is neither sufficient nor effective in bringing about the appropriate behavior change to combat HIV/AIDS. These studies point towards a high level of knowledge about AIDS in the general population, yet the ever increasing infection rate remains undeterred. The ANC came to power in 1994 after 10 years of National Party inaction with regard to AIDS. The National AIDS plan, endorsed by incoming minister Dr Nkosazana Dlamini-Zuma, was insufficiently informed by the institutional and social realities of South Africa. Like other policy blueprints of this period, it over-estimated the economic, and especially human, resources at the disposal of incoming government. Moreover, this avowedly multi-sect oral HIV/AIDS plan, designated a “presidential lead project”, was situated in a national department of health in the throes of transformation. Because health is in part a provincial prerogative, AIDS was vulnerable to further administrative obstruction in a second tier of bureaucracy from the previous regime. Competing claims on resources in the poorer provinces, the demands of administrative reconfiguration, and very uneven provincial capacity, further undermined implementations. The community of Duncan Village, in Buffalo City was selected because of the high HIV-prevalence in the District and because of the involvement of the Centers for Health Systems Research & Development in the proposed youth center in Duncan Village. Buffalo City is the third highest HIV-prevalence. The study intends to inform HIV-prevention initiatives about impediments to safe sex. Also, its aim is to decrease HIV-infections among the youth in the community. Towards informing the study the study aim and objectives, individual in-depth interviews were conducted with 30 confirmed HIV-positive males and females from various social strata in the community, and who assumedly HIV-negative. The focus group discussions were conducted with the aid of a semi-structured group -discussions schedule. The two forms of data collection served to complement each other and promoted the validity and quality of the data collected. The study design opted for was explorative in nature, as little is currently known about the community-specific obstacles to safe sex. All respondents were purposively sampled. The main findings of the study point towards the need for HIV/AIDS to be viewed in the light of the socio-cultural and socio-economic contexts of sexual behavior. Factors that were identified as influencing sexual behavior, and therefore HIV/AIDS, include the unbalanced power in gender-relations, socio-economic status and perceived self-efficacy, amongst others. Also, there is a need for detailed knowledge about the specific of HIV-prevention and transmission, as well as safe sexual practices. This will serve to address myths and misconceptions about three models of safe sex, namely condom use, sexual abstinence and mutual faithfulness. Overall, the research that HIV/AIDS is a socio-behavioral problem rooted in the sexual practices of individuals. Attempts to successfully change high-risk sexual behaviors should first identify factors that influence the progression of the disease in order to develop community-specific effective HIV-prevention initiatives. To a large extent, this study has identified those factors that influence and limit the options and opportunities that people in Buffalo City have when it comes to practice safe sex. In this community, there are factors that should be taken into account when HIV/AIDS -prevention initiatives are planned and implemented..
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An assessment of the effect of HIV/AIDS policy in combating the spread of the disease within Buffalo City Metropolitan Municipality: Eastern Cape
- Authors: Mnguni, Grace
- Date: 2016
- Subjects: AIDS (Disease) -- South Africa -- Eastern Cape , HIV infections -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , Degree
- Identifier: http://hdl.handle.net/10353/2956 , vital:28202
- Description: Due to its rapid spreading, AIDS has been declared a global epidemic. Especially sub-Saharan Africa has been the most affected by the epidemic. South Africa is no exception to the devastating impact of the epidemic. Over the past few years, HIV-prevention initiatives have been underway on a full scale in an effort to combat the destructive powers of the epidemic in the country. These initiatives appear to have adopted a health-belief approach in their strategies to decrease HIV-infections. This approach to HIV-prevention assumes that the desired behavior change, namely increasing safe sexual practices and decreasing high-risk HIV/AIDS behavior, can be achieved through rational decision-making based on knowledge of the disease and its consequences. The findings of the studies on sexual behavior and HIV/AIDS such as KAPB (knowledge, attitudes, practice and beliefs) studies appear to reaffirm the fact that knowledge alone is neither sufficient nor effective in bringing about the appropriate behavior change to combat HIV/AIDS. These studies point towards a high level of knowledge about AIDS in the general population, yet the ever increasing infection rate remains undeterred. The ANC came to power in 1994 after 10 years of National Party inaction with regard to AIDS. The National AIDS plan, endorsed by incoming minister Dr Nkosazana Dlamini-Zuma, was insufficiently informed by the institutional and social realities of South Africa. Like other policy blueprints of this period, it over-estimated the economic, and especially human, resources at the disposal of incoming government. Moreover, this avowedly multi-sect oral HIV/AIDS plan, designated a “presidential lead project”, was situated in a national department of health in the throes of transformation. Because health is in part a provincial prerogative, AIDS was vulnerable to further administrative obstruction in a second tier of bureaucracy from the previous regime. Competing claims on resources in the poorer provinces, the demands of administrative reconfiguration, and very uneven provincial capacity, further undermined implementations.
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An assessment of the effect of political and administrative leadership in ensuring sustainable service delivery in Buffalo City Metropolitan Municipality Eastern Cape
- Authors: Muteyi,Thembisile
- Date: 2016
- Subjects: Political leadership -- South Africa -- Eastern Cape Politicians -- South Africa -- Eastern Cape Public administration -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , Degree
- Identifier: http://hdl.handle.net/10353/2990 , vital:28229
- Description: This study attempts to assess the level to which effective political and management leadership for contributes to sustainable services. Looking at the past performance of the municipality one can see that around the years of 2003 and 2004, the municipality achieved a financially unqualified report from the Auditor General with just two points raised. However, from that point on the municipality has been on a steady decline. The most decline was from the period 2006 - 2011. The decline in the performance of the municipality has been so rapid in the five year period mentioned above so much that the 2010/2011 Auditor General Report on the municipality ran up to eighty issues over fourteen pages. Noteworthy is the fact that the decline in service delivery and financial management confirmed by the performance decline marked by the Auditor General coincided with several changes at the senior political and management levels. For example under the period of decline, the Municipality operated without a permanent Chief Financial Officer (CFO) for a period of more than four years. Also, during the period of decline the municipality had six municipal managers all in acting capacities and about four executive mayors in the same period. Regarding the issue of leadership in the municipality, the Auditor General made the following observation.
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An Evaluation of the effectiveness of public libraries in providing information to school children :A Case study of the Queenstown public library , Eastern Cape Province
- Authors: Ndlovu, Sheron
- Date: 2016
- Subjects: Information services -- South Africa -- Eastern Cape Information resources -- South Africa --Eastern Cape Public libraries -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , Degree
- Identifier: http://hdl.handle.net/10353/6528 , vital:30484
- Description: This study took the form of an evaluative study of the effectiveness of public libraries as a means of providing information to school children, and was conducted at the Queenstown Public Library in the province of the Eastern Cape in South Africa. The research endeavoured to evaluate the effectiveness of public libraries in the role which they play to provide information to school children, despite the widespread belief that the role of libraries is now being replaced by Information and Communication Technologies, or ICTs. This study is also significant for the factors which contribute towards school children being prevented from receiving the full range of benefits which libraries have to offer and the recommendations which it makes to improve the effectiveness of the role played by libraries in this respect. The study could also be of benefit to the staff of libraries, as it could serve to inform them with respect to what needs to be done in order to improve the ways in which libraries make information available to school children. In this respect the research could also provide valuable insights into the strategies which need to be developed and adopted in order to make public libraries more effective providers of various types and forms of information to school children. It is to be hoped that the study will also make a valuable contribution to the existing body of knowledge concerning public libraries as a means of providing information to school children. It is the fervent wish of this researcher to make a credible and articulate case for the great value which public libraries have for school children, despite the fact that general perceptions no longer accord libraries the value which they were once commonly held to possess.
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Assessing the impacts of social grants on beneficiaries in Buffalo City Municipality
- Authors: Dodo, Emmanuel Oluwafemi
- Date: 2016
- Subjects: Social security -- South Africa -- Eastern Cape Grants-in-aid -- South Africa -- Eastern Cape Poor -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , Degree
- Identifier: http://hdl.handle.net/10353/2967 , vital:28206
- Description: The study was intended to assess the impact of social grants on beneficiaries with specific focus on Buffalo Municipality. The challenge of social injustice and inequality in the management and distribution of resources is challenge of any responsive government globally in providing social securities in different forms to secure the vulnerable and under privileged within the society. The South African government has introduced a comprehensive liberally inclusive social welfare scheme to address social injustice and economic inequality of excluded in the former apartheid government, which characterises the historic past of racial exclusive government of the majority black and the coloured. In other to assess the impact of grants in addressing inequality and social exclusiveness, the research was conducted using Desk Top Analytical approach and also explored ANOVA Two-ways and One-way, to test the degree of association and standard deviation to establish the contrast of effects based on spatial difference and social development of the urban, semi-urban and rural settlements which beneficiaries are living. Also, to establish whether or not the policy is achieving social cohesion, human development and transformation, which should be taken, place within the concept of social welfare. The theoretical frame work adopted is a multi-theoretical approach in dealing with the complexity around social welfare. The research is specifically looking for a theory of change in social grants administration in other to understand the impact and extent of the intervention in bringing about desired and motivated change as the scheme main priority of developmental social welfare in South Africa. Pearson correlation, Chi-square correlation and Tukey”s Post hoc Test are some of the instrument used in assessing the impact of grants on beneficiaries. The outcome of the study showed a highly significance p-value =.019, p<0.05 in spatial variance between Urban and Rural and the in between variance of .025, p<0.05 for Rural –Urban- Semi-urban (Fig.23 and Tab 8a). The study also, revealed an association between Child dependency and Sexual crime to be .009, p<0.01 (Fig 24 and Tab 6), Public violence in Rural area shows Post Hoc Test result of Mean= 2.6, SD= 2.07 for rural, Mean=1.40 SD= 1.52, for urban and a Mean=0.3, SD=0.54 for semi-urban in a descending order as it relate to social crime statistics (Fig.20). This implies that there are more frequent public violence in rural areas than that of the urban and semi-urban. The overall result shows a very strong correlation among all the variables of grants beneficiaries to be statistically relevant. This implies that the social grants intervention.
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Between"culture" and "Cruelty"narratives of widows on land dispossession in Gqadu administrative area, Mbashe Municipality , Eastern Cape
- Authors: Baleka, Zola
- Date: 2016
- Subjects: Widows -- South Africa -- Eastern Cape Land tenure -- South Africa -- Eastern Cape Right of property -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , Degree
- Identifier: http://hdl.handle.net/10353/5083 , vital:29057
- Description: This study highlights the cultural underpinnings of specific indulgences pertaining to land ownership with reference to widowhood in the rural Eastern Cape. The study does this by examining the narratives of widows about their experiences of land dispossession in Nqadu Administrative Area. Nqadu Administrative Area is a rural community in Mbhashe Local Municipality in the Eastern Cape Province of South Africa. The study focuses on widows’ experiences relating to the cultural practices of the community regarding land ownership. A qualitative, case study design was adopted. To uncover the widows’ narratives, the study utilised in-depth interviews and focus group discussions, with a sample of 50 widows. Further empirical data were obtained from four members of the municipal Land Committees, two Ward Councillors, four Traditional Leaders and two officials from the Eastern Cape Department of Rural Development and Agrarian Reform, using in-depth and key informant interviews. The study found that widows were vulnerable to land ownership violations and dispossessions, and that these violations were perpetrated by community members, particularly relatives of deceased husbands. Low levels of education and fear of antagonising clan relatives played a vital role in preventing widows from fighting for their legal rights. The failure of widows to fight for their rights increased their chances of being heavily exposed to dispossession of their land rights. Cultural practices within the communities catalysed abusive practices against widows, particularly against those whose marriage was not ‘recognised’ due to various stated reasons. The study also revealed that widows who had married as second wives and those who did not bear children experienced egregious abuses. Another finding was that men from Nqadu Administrative Area were given priority during the allocation of land, based on cultural and traditional practices, and were given land of their own choice depending on availability. The study thus highlights the impact of cultural practices and the ways in which these became instruments of gender abuse, despite the existence of laws designed to prevent specific social cruelties.
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Factors that influence smallholder farmers maize varietal choice: the case of Mhlontlo Local Municipality Eastern Cape
- Authors: Nkohla, Siviwe
- Date: 2016
- Subjects: Agricultural productivity , Farms, Small -- South Africa -- Eastern Cape , Agriculture extension work -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , Degree
- Identifier: http://hdl.handle.net/10353/3121 , vital:28263
- Description: In South Africa, maize is grown all over the country under various environments including both dry and irrigated agriculture. The majority of maize farmers are smallholders farming on small pieces of land with low input technologies. Additionally, South Africa`s smallholder maize farmers are characterised by low maize productivity, this is despite of the availability of many improved maize varieties on the market. It is clear that professional maize breeders are continuously developing many superior maize varieties with traits more suitable for the commercial farming sector than the smallholder sector. Against this background, this study used a descriptive statistics approach to find out maize varieties and traits preferred by smallholder farmers. The study also evaluated factors that influence smallholder farmers` maize varietal selection choice using descriptive statistics and multinomial regression. The data used for the empirical analysis was obtained from a survey of 200 smallholder farmers in Mhlontlo Local Municipality, in the Eastern Cape Province of South Africa.
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Foundation Phase male student-teachers’ experiences during Teaching Practice: Implications for Initial Teacher Training
- Authors: Makeleni, Sive
- Date: 2016
- Subjects: Student teaching -- South Africa Teachers -- Training of -- South Africa Teaching -- South Africa
- Language: English
- Type: Thesis , Masters , Degree
- Identifier: http://hdl.handle.net/10353/5171 , vital:29095
- Description: The aim of this study was to explore experiences of Foundation Phase male studentteachers during teaching practice. Four Bachelor of Education Foundation Phase male student-teachers were selected for the purpose of this study. Venturing of males in Foundation Phase specialisation is phenomenon. Foundation Phase has been viewed as a female territory for many years. As a result, there are few males teaching in FP. The study employed the qualitative approach as a suitable approach. As the study sought to explore experiences, a phenomenological design was followed. In a true phenomenological design, unstructured interviews and personal diaries are used for data collection. In this study data were collected through unstructured interviews and personal diaries of the participants. I employed interpretivism as a research paradigm. The study found that despite South Africa being a democratic country Foundation Phase is still viewed as a female space. Findings reveal that male student-teachers feel that in a democratic country, gender equality should be exercised. The study revealed that teaching profession is undermined. As much as participants reported about insecurities, they also reported about the benefits of being a male studentteacher in Foundation Phase specialisation. One of the benefits reported is knowledge and understanding of child development theories. The participants reported that during TP, they were seen as role-models, as father figures and resources. The research recommends that Initial Teacher Education Programme should do more in preparing male student-teachers venturing in Foundation Phase. The research also suggests that all stakeholders involved in education should have a programme focusing on developing teaching profession to be a prestigious profession. The government and all education stakeholders should also focus on gender equality within FP specialisation, both in Initial Teacher Education institutions and in schools.
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Foundation phase male student-teacher’s experiences during teaching practice: implications for initial teacher training
- Authors: Makeleni, Sive
- Date: 2016
- Subjects: Student teaching -- South Africa Teachers -- Training of -- South Africa Teaching -- South Africa
- Language: English
- Type: Thesis , Masters , Degree
- Identifier: http://hdl.handle.net/10353/4780 , vital:28519
- Description: The aim of this study was to explore experiences of Foundation Phase male student teachers during teaching practice. Four Bachelor of Education Foundation Phase male student-teachers were selected for the purpose of this study. Venturing of males in Foundation Phase specialisation is phenomenon. Foundation Phase has been viewed as a female territory for many years. As a result, there are few males teaching in FP. The study employed the qualitative approach as a suitable approach. As the study sought to explore experiences, a phenomenological design was followed. In a true phenomenological design, unstructured interviews and personal diaries are used for data collection. In this study data were collected through unstructured interviews and personal diaries of the participants. I employed interpretivism as a research paradigm.
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Mitigation of the effect of father imprisonment on the family: a study of social work intervention strategies in Raymond Mhlaba local municipality
- Authors: Tshaka, Akhona
- Date: 2016
- Subjects: Social work with single parents Single mothers -- South Africa -- Eastern Cape Single parents -- South Africa -- Eastern Cape Single-parent families -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , Degree
- Identifier: http://hdl.handle.net/10353/4435 , vital:28334
- Description: The South African population is highly populated by single mothered families. Fatherlessness has emerged as one of the greatest social problems, especially as children who grow up in families with absent-fathers suffer lasting damage. The aim of this study was to examine the effect of fathers’ imprisonment on the functioning of the family and social work interventions to mitigate the effect. The study used mixed method research design. Data was collected through the use of questionnaires and in-depth interviews. This study employed three sampling strategies; namely multi-stage sampling and purposive sampling as well as snow-ball sampling. The sample was made up of 65 members of families whose father is in prison or had been to prision and 15 social work officials. Qalitative data was analyised using themes and parrtens that emerged during interviews with participants, quantitative data was analysed using SPSS computer softerwere. Findings revealed that father’s imprisonment has negative impact that causes dysfunctional families. The negative effect is due to the loss of a father figure and a provider of the family. Inequality and stigmatisation among family members were also found to cause dysfunctional families after the father’s imprisonment. Findings from social work officials revealed social service interventions to mollify the family dysfunctions. However, majority of families are provided services through offender re-integration, others lack unawareness regarding social work interventions for families with fathers in prison. Findings further reveal that resources are limited to enhance the provision of adequate and better psychosocial support for affected families in order to alleviate the undesirable impact of father’s imprisonment. There is therefore a compelling need for implementing policies that will enable dysfunctional families with fathers imprison to access adequate psychosocial support services. The study also recommended that, social welfare system should be strengthened by embarking on enlightenment programmes that create awareness about family based interventions for dysfunction families with fathers in prison.
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South Africa's 2015 immigration regulations and the controversy concerning the right of the child traveller
- Authors: Muvhevhi, Roseline Rumbidzai
- Date: 2016
- Subjects: Emigration and immigration law -- South Africa Emigration and Immigration -- Government policy -- South Africa
- Language: English
- Type: Thesis , Masters , Degree
- Identifier: http://hdl.handle.net/10353/5422 , vital:29232
- Description: Over the years, human trafficking has become one of the fastest growing crimes in the world. According to a report of the United Nations Office on Drugs and Crime, Women and Children account for 75 percent of trafficked victims. Between 2007 and 2010, children accounted for 20 percent of the trafficked victims which is approximately 1343 children per year. Sadly, these statistics continue to rise annually. It is from this premise that no one can doubt the rationale behind the 2015 Immigration Regulations that affect children travelling in and out of South Africa. However, in terms of section 28 (2) of the Constitution of the Republic of South Africa, it is a prerequisite that in any matter affecting a child, the best interest of the child be of paramount importance. This mini dissertation seeks to establish whether these Immigration Regulations which initially came into effect in May 2014, are in the best interest of child travellers. This has been done by looking at the old system which regulated the movement of children; its loopholes and shortcomings, thereby establishing whether Regulation 6 (12) is a panacea or in fact the hallmark of a series of problems that have a detrimental effect on the well-being as well as the rights of the child. The research methodology is mainly based on a study of existing literature. This largely includes internet sources, national legislation, regional and international instruments as well as case law. The South African Immigration Act 2002 is the primary reference with regards to regulatory information. However, lessons are drawn from legislation from other jurisdictions, notably Zimbabwean Immigration laws as well as those of Namibia. This is because South Africa shares a border with Zimbabwe and it also has a historical connection with Namibia and has good relations with both States. The mini dissertation analyses the impact of the 2015 Immigration Regulations not only on children but on other sectors as well. Lastly, the latter makes recommendations on how to improve these Regulations without affecting the best interest of child travellers.
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Terrorism as a contributory factor to state failure in Somalia: A case study of Al-Shabaab
- Authors: Ndlovu, Sitembiso Irene
- Date: 2016
- Subjects: Terrorism -- Somalia
- Language: English
- Type: Thesis , Masters , Degree
- Identifier: http://hdl.handle.net/10353/2656 , vital:27979
- Description: This study is an investigation of terrorism as a contributory factor to state failure in Somalia with specific reference to Al-Shabaab, using Huntington‟s Clash of Civilizations theory. It utilises both primary and secondary sources of data. The study found out that Somalia had been a failed state even before the birth of Al-Shabaab. However, the activities of Al-Shabaab perpetuated state failure in Somalia. These activities included bombings, small arms attacks, executions, siege, kidnappings, hijackings and looting. The study also found out that Al-Shabaab regularly conducted incursions in neighbouring countries and all these activities destabilised Somalia politically and perpetuated state failure. However, the study also found out that there were other factors that contributed to Somalia‟s state failure some of which were clan rivalry, civil war, warlordism, piracy, poverty and religion. Despite all these, the study noted that there were various actors involved in containing the terrorist activities of Al-Shabaab. These actors included the Transitional Federal Government, Kenya, the African Union, the United Nations and the United States. The study recommends that dialogue between the TFG, the clan structures and Al-Shabaab is the most viable path to sustainable peace in Somalia.
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The effectiveness of the concrete / semi-concrete / abstract (CSA) appoach and drill- practice on grade 10 learners' ability to simplify addition and subtraction algebraic fractions
- Authors: Awuah, Bernard Prince
- Date: 2016
- Subjects: Algebra, Abstract
- Language: English
- Type: Thesis , Masters , Degree
- Identifier: http://hdl.handle.net/10353/5105 , vital:29076
- Description: This study was conducted in one of the education districts in the Eastern Cape Province of South Africa. The purpose was to analyse the effectiveness of the concrete/semi-concrete/abstract (CSA) approach and drill-practice instructional strategies on Grade 10 learners’ ability to simplify addition and subtraction of algebraic fractions. The following two objectives were set. First, to identify the learners’ challenges in studying addition and subtraction of algebraic fractions in grade 10; and second to analyse the effectiveness of the CSA approach and drill-practice instructional strategies on Grade 10 learners’ ability to simplify addition and subtraction of algebraic fractions. Both threshold concepts and troublesome knowledge, Polya’s problem-solving techniques, CSA Approach theory and Drill-practice theory were all pertinent as a theoretical framework for the study. Positivism research paradigm was adopted for the study and it afforded the researcher opportunity to employ quantitative research approach. Based on the research question of this study, an experimental design was chosen as a suitable descriptive design. Purposive sampling method was used to select three schools which involved 135 grade 10 mathematics learners. Stratified random sampling method was thereafter employed to select 45 learners from each school for the study. The learners were grouped in each school as top, average and weak based on their performance in Algebra in term one. Pre-questionnaire and post-questionnaire were used to obtain data regarding challenges learners experience in simplifying addition and subtraction of algebraic fractions. Ethical clearance from the relevant school and university authorities were obtained. On the first two days, the researcher briefed the school authorities and learners and explained to them the purpose and details of the study. Day three was used to administer the pre-questionnaire test, thereafter, the next ten days were used to teach addition and subtraction of both numeric and algebraic fractions with same and different numerators and denominators. The next two days were used for revision and the last day was used to administer the postquestionnaire test out 25 marks. The respondent rate was 98.5%. The data collected were analysed by using SPSS version 16.10. Both descriptive and inferential statistics were used to analyse the data. The pre-questionnaire scores revealed that majority of the learners’ perceived fractions as two separate entities and as a result add or subtract numerator to numerator and denominator to denominator. It was also discovered that learners had a challenge in finding LCM of algebraic fractions. A t-Test for independent means was used to test the following hypotheses at 𝛼 = 0.05: 𝐇𝟎: The CSA approach and drill-practice intervention has no significant effect on Grade 10 learners’ ability to simplify addition and subtraction of algebraic fractions; 𝐇𝟏: The CSA approach and drill-practice will significantly enhance Grade 10 learners’ ability to simplify addition and subtraction of algebraic fractions. The t-Test revealed a p-value of 0.139 which was statistically significant at 𝛼 = 0.05. Therefore, the researcher rejected the null hypothesis and concluded that the CSA approach and drill-practice have significantly enhanced the Grade 10 learners’ ability to simplify algebraic fractions.
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The implementation of deportation laws against the right to security and liberty of migrants workers:a case study of South Africa
- Authors: Pedzisa, Beatrice
- Date: 2016
- Subjects: Deportation -- South Africa Emigration and immigration law -- South Africa Emigration and immigration -- Government policy
- Language: English
- Type: Thesis , Masters , Degree
- Identifier: http://hdl.handle.net/10353/5402 , vital:29230
- Description: Globalisation has resulted in the increase of migrant workers who cross borders in search of better opportunities and greener pastures. Migrant workers, wherever they decide to relocate, are at the risk of arbitrary arrests and illegal deportations which infringe their right to liberty and security. Many unreported cases show that migrant workers in South Africa have to endure inhuman treatment every day, through the implementation of deportation laws by law enforcement agencies. This is however, done in a manner which disregards their possession of necessary documentation authorising them to be in the country. The Constitution of South Africa, legislation and other related policies provide for the protection of the right to liberty and security of migrant workers. It is against the above that this mini dissertation examines and analyses how the implementation of deportation laws impacts on the right to liberty and security of migrant workers. This mini dissertation points out that there is a dire need to ensure that the implementation of deportation laws complies with the requirements of the right to security and liberty of persons accorded to the status of migrant workers by the Constitution and other related legislation or policies. The methodology made use of in this research is qualitative. This research used legislative texts, case law, journal articles and other academic commentary to acquire information on the right of migrant workers and their plight in South Africa. The study also makes recommendations for appropriate domestic law reform in respect to how deportation laws can be implemented in a bid to protect the right to liberty and security of migrant workers. These recommendations are designed to ensure that law enforcement agencies adhere to the law and procedure which protect migrant workers from arbitrary arrests, and illegal deportations.
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The role of school governing bodies in promoting good-governance in schools: a case of circuit 9 in Qumbu District Eastern Cape Province
- Authors: Mdudo, Mzuvukile
- Date: 2016
- Subjects: Educational change -- South Africa -- Eastern Cape School boards -- South Africa -- Eastern Cape School management and organization -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , Degree
- Identifier: http://hdl.handle.net/10353/4627 , vital:28468
- Description: The main purpose of the study was to investigate on how a School Governing Body SGB can impact on the challenges of school governance in the Eastern Cape Province, particularly in Circuit 9 schools of Qumbu district. That was done firstly by identifying and explaining the three main themes namely; (i) the role of SGB components, (ii) the effectiveness of a SGB and (iii) the competency of a SGB. The study used the qualitative approach, particularly a constructive interpretative paradigm to collect and analyse data. A desk top study was used as the main design and was implemented to identify information rich data for the study. Desk top research was employed as the main data collection technique and was confirmed, corroborated and augmented by and document analysis, particularly during data analysis. The researcher inductively segmented and coded the data into three main themes which served as the main empirical research findings. Such findings indicated that school governance is influenced by both the SGB and the stakeholders. It was recommended that setting up key strategies, but specific to school governance, will reduce the challenges schools face in terms of governance as there will be full personal responsibility from the SGB.
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The urban housing crisis in Zimbambwe :a case of city of Harare
- Authors: Mhakakora, Tafadza Clemence
- Date: 2016
- Subjects: Housing -- Zimbabwe Housing development -- Zimbabwe Community development -- Zimbabwe
- Language: English
- Type: Thesis , Masters , Degree
- Identifier: http://hdl.handle.net/10353/5148 , vital:29091
- Description: The issue of human settlements has recently gained much momentum particularly in cities across the world due to rapid rates of urbanization. The housing crisis is manifesting mostly in the cities of the developing countries; the urban poor population is left with no option, they are continuously living in substandard and unsustainable housing conditions due to the desperate housing need. There is a growing trend of migration into urban centers in the developing countries as well as natural population increase in the cities. The inevitable development is the rapid growth of urbanization. The theories on urbanization suggest that the responsible government and local council authorities must be prepared to address socio-economic issues such as the provision of formal housing, infrastructure development and employment creation. The governments in developing countries are struggling to balance economic development and the provision of social services. As a result, the human settlement sector is suffering lack of prioritization when it comes to budget and resource allocation. The resultant factors are the overcrowding of the urban population, high housing backlogs and dilapidation of infrastructure visible mostly in the major cities of the developing countries.
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Vocational curriculum report 191(NATED) as a curriculum: a case study of three Eastern Cape TVET Colleges
- Authors: Sixabayi, Siyabonga Prince
- Date: 2016
- Subjects: Vocational education -- Curricula -- South Africa -- Eastern Cape Curriculum planning -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , Degree
- Identifier: http://hdl.handle.net/10353/5126 , vital:29089
- Description: This study aimed to investigate if there are any possible gaps in the offering Vocational Curriculum Report 191, in terms of knowledge, skills and link to the world of work. This study was a case study of three Technical and Vocational Education and Training Colleges that offer Vocational Curriculum Report 191, and it was geographically limited to the province of the Eastern Cape. The five main findings from this study were that firstly, the curriculum offers theory without practice. Secondly, there is a mismatch between what is offered as curriculum at Technical and Vocational Education and Training Colleges and what the labour market wants. Thirdly, lecturers do not have the practical exposure that relates to their fields of study. Fourthly, Vocational Curriculum Report 191 does not promote self-employment of its students and lastly, the curriculum is outdated and does not comply with the criteria of current employment opportunities. The study recommends that the curriculum be reviewed and revised. Technical and Vocational Education and Training colleges need to have in site practice facilities to cater for the practical application of theoretical knowledge of students. Partnerships between Technical and Vocational Education and Training Colleges, the labour market and Sector Education and Training Authorities are strongly recommended in this study.
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