Evaluation of rural sanitation in Buffalo City Metropolitan Municipality
- Authors: Marata, Mawethu Nicolas
- Date: 2012
- Subjects: Sanitation, Rural -- South Africa -- Eastern Cape , Sanitation -- South Africa -- Eastern Cape , Public utilities -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , Buffalo City (South Africa)
- Language: English
- Type: Thesis , Masters , M Soc Sc (Rural Development)
- Identifier: vital:11944 , http://hdl.handle.net/10353/d1005966 , Sanitation, Rural -- South Africa -- Eastern Cape , Sanitation -- South Africa -- Eastern Cape , Public utilities -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , Buffalo City (South Africa)
- Description: This research paper is a qualitative evaluation of rural resident’s views in Buffalo City Metropolitan Municipality regarding the municipalities (BCM) performance in sanitation in rural areas. The study was conducted using interviews and some participant observation as a strategy for data collection. The data collected was analyzed using the basic needs theoretical framework. The study found that sanitation is the least talked about subject because of the stigma attached to it. The study found that Buffalo City Municipality initiatives in sanitation have little impact or has not yet transformed the lives of rural people. It has been found that the municipality is responding slowly in sanitation, and this situation impacts negatively on the lives of rural people as they are exposed to health hazards and diseases. The study questions the sustainability of toilets built in rural areas as many toilets have no roofs and door. It has been found that sanitation is still a challenge in the Buffalo City Municipality as some people still relieve themselves in the bushes. Some people even defecate into plastic bags and then throw the bags as far as they can. The study found that the environment is deeply affected by the lack of sanitation as both air and water are contaminated by waste disposal caused by poor sanitation. The general feeling of the residents of Buffalo City Municipality with regard to sanitation service delivery is that they were not happy at all. The residents are not happy with the state of sanitation services rendered by the municipality. The study calls upon the municipality to speedily address rural sanitation to avoid service delivery protest. The research calls upon organizations and companies to get sanitation issues as part of their function. The research made a number of recommendations in an effort to help municipalities accelerate the delivery of sanitation in rural areas. It is hoped that the recommendations would help the Buffalo City Municipality in ensuring that communities are equipped and empowered to meaningfully participate in making policies, regarding their development. The recommendations will contribute towards encouraging community participation in the decision making within their municipalities. It is the aim of the study for other municipalities to use Buffalo City Municipality example as a benchmark for best practices. In conclusion, the rural areas of Buffalo City Metropolitan Municipality need more serious commitment from the municipality regarding sanitation and other basic services.
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- Date Issued: 2012
Implementation challenges of performance monitoring and evaluation in the O.R. Tambo District municipality
- Authors: Sotshongaye, Sibongile Goodman
- Date: 2012
- Subjects: Local government -- South Africa -- Eastern Cape , Public administration
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:8307 , http://hdl.handle.net/10948/d1020028
- Description: This treatise investigates the implementation challenges of performance monitoring and evaluation in the O R Tambo District Municipality. The treatise comprises five chapters. The study is based on the assumption that O R Tambo District Municipality, like any other municipality in South Africa, particularly in the Eastern Cape, is confronted with the implementation challenges of performance monitoring and evaluation. ORTDM has a performance-management system that is not fully implemented, and needs to put into context its challenges, in order to appropriately make those interventions relevant to the situation. The fact that the performance- management system has not yet been cascaded to the lower level employees creates difficulties in performance monitoring and evaluation. There has been a deep concern that municipalities are underperforming, and yet with no visible steps being taken to improve the situation. If the O R Tambo District Municipality is attempting to achieve the objectives of the local government, as stated in the Constitution of the Republic of South Africa, 1996, it is then necessary to properly implement performance monitoring and evaluation, as mechanisms to accelerate service delivery. This has the potential to improve the quality of life of the citizens of O R Tambo District Municipality. This study provides the general background to the implementation challenges of performance monitoring and evaluation in the O R Tambo District Municipality. The challenges of performance monitoring and evaluation, the determinants of performance monitoring and evaluation, as well as the theories used in performance monitoring and evaluation will be addressed. The study presents the findings resulting from the analysis of the data provided by the respondents. Amongst the findings of the study there is a view that the O R Tambo District Municipality does not have monitoring and evaluation specialists who could ensure that performance is being periodically evaluated, in order to close policy gaps that might be in existence. Non-involvement or partial involvement of communities has the potential to cause stagnation, as people generally lack monitoring skills. Some of the ecommendations include: the skills development of all the stakeholders, especially those with the mandate to deliver on behalf of government, that is, political office bearers, together with the technical support wing. Performance monitoring and evaluation under the proposed recommendations could be enhanced and positive changes could be realised.
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- Date Issued: 2012
Implementing the integragrated development plan for effective service delivery : the case of Mnquma Municipality
- Authors: Siyaya, Nompendulo Vuyolwethu
- Date: 2012
- Subjects: Public Administration -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:8309 , http://hdl.handle.net/10948/d1020030
- Description: This study is about implementing the Integrated Development Plan (IDP) for effective service delivery: The case of Mnquma municipality. The need for improved standards of living and access to better infrastructure which are seen as crucial issues in addressing poverty have necessitated the introduction of the Integrated Development Planning. The IDP looks at the economic and social development. It aims to coordinate the work of the local government in a coherent plan to improve the quality of life of all the people living in an area. Many municipalities in South Africa are faced with the challenge of service delivery and Mnquma is one of those municipalities. There are still backlogs in service delivery in Mnquma. This study was triggered by the high level of poverty, high unemployment rate and the non service delivery in Mnquma municipality. It sought to understand whether the IDP is serving its purposes in the Mnquma Municipality. Questionnaires were used as a method of collecting data. The respondents were asked to give their opinions on the impact of IDP in Mnquma, the IDP implementation for effective service delivery, and highlight the challenges that they think hinder the IDP from realizing its intended goals. The results of this study show that there is lack of communication between the municipality and the community. The study uncovered that the communities do not understand the purpose and existence of the IDP document. IDP is a tool to fast track service delivery. The study argues that without its proper implementation, service cannot be rendered effectively and efficiently.The research findings also point out the need for sensitizing the community about the need to participate in the affairs of their development so that the IDP can be a true reflection of their needs. The mantra of this research is effective service delivery through the implementation of the IDP.
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- Date Issued: 2012
Perceived organisational support (POS), Job engagement (JE) and their effect on organisational citizenship behaviour (OCB) among nurses at the Victoria Hospital, Alice, Nkonkobe Municipality
- Authors: Dumisani, Mathumbu
- Date: 2012
- Subjects: Municipal government -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , Organizational behavior -- South Africa -- Eastern Cape , Nurses -- South Africa -- Eastern Cape , Nursing -- South Africa -- Eastern Cape , Job stress -- South Africa -- Eastern Cape , Employee retention -- South Africa -- Eastern Cape , Employees -- Training of -- South Africa -- Eastern Cape , Perceived Organization Support , Job Engagement , Organizational Citizenship Behavior
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11552 , http://hdl.handle.net/10353/d1007032 , Municipal government -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , Organizational behavior -- South Africa -- Eastern Cape , Nurses -- South Africa -- Eastern Cape , Nursing -- South Africa -- Eastern Cape , Job stress -- South Africa -- Eastern Cape , Employee retention -- South Africa -- Eastern Cape , Employees -- Training of -- South Africa -- Eastern Cape , Perceived Organization Support , Job Engagement , Organizational Citizenship Behavior
- Description: Wendel (1994, p. 91) defined perceived organizational support (POS) as “organization support in terms of all things that relate to assistance and relationships amongst working peers and colleagues, which involve the feeling of need between superiors and subordinates . Rothbard (2001, p. 656) in defining job engagement (JE) listed two components which he thought were critical for its effectiveness on organizational functioning: (i) attention and (ii) absorption, with the former referring to “cognitive ability and the amount of time one spends thinking about the role”, while the latter “means being engrossed in a role and means the intensity of one’s focus on a role”. Organizational citizenship behavior (OCB) was first introduced by Organ in the 1980s and he defined the concept of organizational citizenship behavior “as discretionary behaviors by individuals (employees) that do not form part of formal requirements of a job, but are necessary and promote effective functioning of the organization (Organ, 1988)”. The objective of study was to explore the relationship between perceived organizational support and job engagement and their effect organizational citizenship behavior. Other relationships that were tested were first, the direct relationship between POS JE. Secondly, the combined effect of POS and JE on OCB. The study was conducted amongst nurses at Victoria hospital, in Alice within the Nkonkobe district municipality. The results showed a significant relationship between JE and OCB, whilst the relationship between POS and OCB was not accepted. The results for the other two hypotheses that were tested; (i) relationship between POS and JE, (ii) combined effect of POS and JE on OCB also showed that they were not accepted. The consistency scores for these variables were of international level (n=106). The Pearson correlation coefficients were used for hypothesis testing.
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- Date Issued: 2012
The integrated development plan as a developmental tool: the case of Amahlathi Municipality
- Authors: Sokopo, Bongiwe Annette Patience
- Date: 2012
- Subjects: Local government -- South Africa -- Eastern Cape , Public administration -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8355 , http://hdl.handle.net/10948/d1020919
- Description: The study is about the Integrated Development Plan as a developmental tool for the Amahlathi municipality. The main focus of the study is to assess whether the Integrated Development Plan is used as a developmental tool in the Amahlathi municipality. Local government in South Africa has been mandated by the Constitution and other pieces of legislation like the White Paper on local government, the municipal Structures Act and the municipal Systems Act to improve the socio-economic conditions of communities to deliver services to the people and encourage communities to participate in the process of developing the Integrated Development Plan (IDP). Service delivery remains a challenge in the municipality despite the initiative of introducing the IDP to support this local municipality in fulfilling its mandate of taking services to communities. This is reflected in the municipal IDP Mayor‟s foreword where it is indicated that the infrastructure backlogs are still visible in the municipality to the extent that there are areas where there are no operations at all. Also, the report by the Co-operative Governance and Traditional Affairs in 2009 indicated that Amahlathi local municipality is among 57 municipalities in the country that have been identified as the most vulnerable and which therefore needed support for sustenance. This study details these challenges and places particular focus on the utilisation of the IDP as a developmental tool for Amahlathi Local Municipality. From the literature and responses by the respondents, it is clear that local government has to be committed to work with citizens and groups within the communities to find sustainable ways to meet their social, economic and material needs and improve their quality of life. The study is both qualitative and quantitative and questionnaires have been used as a method of collecting data. The responses and results suggested that the community members in the Amahlathi municipality were aware of the existence of the IDP. However, a lot of work still has to be done to ensure that there is development in the communities.
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- Date Issued: 2012
The relationship between conscientiousness, extraversion and leadership effectiveness among local government managers in Bisho and East London
- Authors: Bell, Clement
- Date: 2012
- Subjects: Extraversion -- South Africa -- Eastern Cape , Leadership -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , Big Five model , Public officers , Role conflict , Conscience -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11556 , http://hdl.handle.net/10353/d1007116 , Extraversion -- South Africa -- Eastern Cape , Leadership -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , Big Five model , Public officers , Role conflict , Conscience -- South Africa -- Eastern Cape
- Description: This study investigated the relationship between conscientiousness, extraversion, and leadership effectiveness among the local government managers in Bisho and East London. Conscientiousness and extraversion were used as independent variables in the study while leadership effectiveness was used as the dependent variable. The data was collected from a sample of 222 local government managers using a self-designed biographical and occupational questionnaire. To measure conscientiousness and extraversion, a 24-item 5-point rating scale adopted from Finchan & Rhodes (2005) was used. To measure leadership effectiveness, a 6-item 5-point derailment rating scale adopted from Lombardo & McCauley (1994) was used. Data analysis was done using various statistical techniques, including t-tests, Pearson Product Moment Correlation Technique and Multiple Regression Analysis. The results indicated that both conscientiousness and extraversion are strongly associated with leadership effectiveness. Conscientiousness was also strongly associated with the individual components of leadership effectiveness, interpersonal relationships; molding a staff; making strategic transitions; follow-through and ability to work independently. Extraversion was also strongly associated with the individual components of leadership effectiveness, molding a staff; making strategic transitions; strategic similarities with management; follow-through and ability to work independently. Although conscientiousness and extraversion combined were found to have an additive effect on leadership effectiveness, conscientiousness accounts for a higher proportion of variance in leadership effectiveness than extraversion. Finally, the results also indicated that age was strongly associated with leadership effectiveness. The study therefore recommends that organisations should use conscientiousness and extraversion when selecting individuals for leadership positions.
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- Date Issued: 2012
The role of co-oporate government and intergovernmental relations in promoting effective service delivery, a case of the Amathole District Municipality
- Authors: Haurovi, Maxwell
- Date: 2012
- Subjects: Intergovernmental cooperation -- South Africa -- Eastern Cape , Human services -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , Sustainable development -- South Africa -- Eastern Cape , Decentralization in government -- South Africa -- Eastern Cape , Eastern Cape -- South Africa -- Politics and government , Amathole District Municipality , Cooperative Government , Effectiveness , Intergovernmental Relations , National Government , Provincial Government , Service delivery , Sustainability
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11668 , http://hdl.handle.net/10353/d1007112 , Intergovernmental cooperation -- South Africa -- Eastern Cape , Human services -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , Sustainable development -- South Africa -- Eastern Cape , Decentralization in government -- South Africa -- Eastern Cape , Eastern Cape -- South Africa -- Politics and government , Amathole District Municipality , Cooperative Government , Effectiveness , Intergovernmental Relations , National Government , Provincial Government , Service delivery , Sustainability
- Description: The historic year of 1994 marked the demise of the apartheid government and its replacement with a new era of participative democracy in South Africa. Government in the new South Africa adopted a decentralised structure underpinned by chapter three of the Constitution (1996). Consequently, there are three spheres of government, which are, national, provincial and local levels. These spheres are obliged and mandated to mutually cooperate and support each other through peaceful interactions termed intergovernmental relations (IGR) which are aimed at achieving a cooperative system of government. IGR is institutionalised through forums which cut-across all spheres of government and such structures are established by the Intergovernmental Relations framework Act (No. 13 of 2005). Sustained intergovernmental cooperation can lead to an integrated and coordinated system of government, which can, deliver services effectively while meeting the needs of the citizens and ultimately promoting sustainable socio-economic development in South Africa.The aim of this empirical study was to assess the role played by cooperativegovernment and intergovernmental relations in promoting effective delivery of services in the Amathole District Municipality (ADM). Local government is the ‘grassroots’ government and it is where the actual rendering of services is situated which was reason behind the choice of the study area by the researcher. The study adopted amixed-method research paradigm in which both the quantitative and qualitative research paradigms were triangulated to ensure that the validity and reliability of the research findings is improved. Data in the study was gathered from a representative sample of seventy (70) respondents carefully selected using non-random sampling designs, viz, judgmental and snowball sampling. The study used both primary (questionnaires and interviews) and secondary (documentary analysis) sources of data to achieve the research objectives as validly as possible. Respondents in the study comprised of municipal officials, IGR practitioners, representatives from Community Based Organisations and the residents of ADM. Data analysis was done using the Statistical Package of Social Sciences (SPSS) software and the mains findings of the study were that; ADM has got IGR forums in existence although some of these are dormant and dysfunctional, only three out of the seven local municipalities in ADM are cooperative in IGR, there is general lack of political will on the side of politicians in terms of support of IGR initiatives, political factionism and interferences is crippling IGR and cooperation, the legal framework for IGR needs revision and revamping, there are still communities without access to basic services in ADM, public sector planning cycles are fragmented and need synergisation and IGR is not being monitored and evaluated. The study therefore recommended that; the relevant stakeholders in IGR should be fully dedicated towards cooperation, planning cycles for public entities need to be synergised, the National Planning Commission (NPC) should take an oversight role in the entire planning process, the legislation should be enacted which has a clause for punitive action being taken against those who fail to cooperate in IGR and the national, provincial and local governments should prioritise access to basic services in communities cooperatively.
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- Date Issued: 2012
The structural arrangements in local government and their role in promoting community participation in basic service delivery: a case study of Emalahleni and Intsika Yethu local municipalities in the Chris Hani District Municipality area
- Authors: Nqwemeshe, Nomvuyo
- Date: 2012
- Subjects: Local government -- South Africa -- Eastern Cape , Municipal services -- South Africa -- Eastern Cape -- Citizen participation , Water utilities -- South Africa -- Eastern Cape -- Citizen participation , Water-supply -- South Africa -- Eastern Cape -- Citizen participation , Community development -- South Africa -- Eastern Cape , Economic development projects -- Evaluation -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSocSc
- Identifier: vital:3315 , http://hdl.handle.net/10962/d1003103
- Description: This study analyses the effectiveness of community participation in service delivery. The area of study, the Chris Ham District Municipality (CHDM), is a Water Services Authority, responsible for ensuring access to water services (water and sanitation) by all communities within its jurisdiction. There are eight local municipalities within the CHDM. The objective of this study is to determine whether systems are in place in local government to promote participation by communities in service delivery projects and whether these systems are being utilised efficiently by the role-players concerned. The role-players in this research are people who are involved in community development programmes of the municipality (municipal staff in the relevant departments of the municipalities under study, the social facilitators, civil society organisations, ward committees, ward councillors, traditional authorities as well as the representatives of communities (Project Steering Committees) who are beneficiaries of the projects under study). The projects that are under study were selected from a readily available list of CHDM capital projects that appear in the 2003/2004 financial year funding plan and are running. The findings of the study at both levels (local and district) show that the municipal environment is not conducive to promoting community participation. This is linked to factors such as the structural arrangements, whereby the offices relevant for promoting community participation are not fully occupied, which provided evidence that community participation is not prioritised. There is lack of coordination of programmes within the local government spheres as well within departments of the DM and strategies for community participation have been found to be non-effective. At project level lack of community participation is linked to the utilisation of ward committees as the only mechanism for community participation regardless of its un-equal and party biased representation. This study therefore concludes that although the systems to promote community participation are in place, they are not effective.
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- Date Issued: 2012
An evaluation of the co-operative interaction between political office-bearers and chief officials in the provision of houses in the Eastern Cape: King Sabata Dalindyebo Local Municipality (2009-2010)
- Authors: Luyenge, Zukile
- Date: 2011
- Subjects: Local government -- South Africa -- Eastern Cape , Municipal services -- South Africa -- Eastern Cape , Community leadership -- South Africa -- Eastern Cape , Political leadership -- South Africa -- Eastern Cape , Housing -- South Africa -- Eastern Cape , Housing policy -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11633 , http://hdl.handle.net/10353/567 , Local government -- South Africa -- Eastern Cape , Municipal services -- South Africa -- Eastern Cape , Community leadership -- South Africa -- Eastern Cape , Political leadership -- South Africa -- Eastern Cape , Housing -- South Africa -- Eastern Cape , Housing policy -- South Africa -- Eastern Cape
- Description: The research seeks to evaluate the co-operative interaction between municipal political office-bearers and chief officials in the rendering of housing services in the King Sabata Dalindyebo local municipality. The introduction provides the general overview of the study and provides a background to the intention of the research to evaluate the co-operative interaction between municipal political office-bearers and chief officials. The problem statements briefly describe the problem identified in the study and the objectives of the study are set. The theoretical framework is provided and the theories used to evaluate the performance are discussed which are classical theory and the system theory. The importance of conducting the research is discussed and the limitations of the study are discussed in the research. Importantly, the study plan directs the researcher in the direction towards the goals of the research. Also the terms used in this study that are not clear were defined to avoid misinterpretation; misunderstanding and confusion of words and terms. The review of the current literature on the theoretical framework and the base for policy making and controlling role of municipal political office-bearers and chief officials in public administration was discussed. The nature of systems theory and the different phases of systems theory were explained. The nature and place of policy making in public administration was discussed as well as policy making alternatives in the public sector. The policy making levels i.e. political policy making level; executive policy making level; administrative/departmental policy making level; operational policy making level were explained and discussed. The co-operative interaction between municipal political office-bearer and chief officials was discussed to understand the administrative and political dichotomy in the public sector. The policy implementation for the rendering of housing services as well as the programming and delegation of authority were discussed in the context of housing service delivery. The legislative framework for housing services in South Africa was discussed as it influence and affects the housing service in King Sabata Dalindyebo Municipality. The role of municipal authorities in the rendering of housing services as well as the housing situation in South Africa together with the obligations of both the provincial and municipalities were discussed. The permission to conduct research was received from King Sabata Dalindyebo local municipality. The scope of the study explains the range or extent of matter to be dealt with in the research and the survey area is dearly provided. The research design which is qualitative and quantitative research are discussed and used in adopting the study. The case study as research strategy is discussed and clarified. The data collection instruments which are interviews, questionnaires and the literature study the subject were briefly explained. Population details and sampling were clearly explained before a sample is provided in the study. The research provides data collection procedures as well as how the data will be analysed. The ethical considerations are discussed. The data analysis and interpretation was conducted to enable the researcher to identify patterns which are consistent within the data. The criteria for data analysis as well the response rate were discussed. The demographics of chief officials and political office-bearers as respondents include their age; year of service, home language, gender, the academic qualification as well as the different stakeholders were analysed. The role of political office-bearers and chief officials in the initiation of policy which the input phase of the Systems theory analysis was conducted and the role of political office-bearers and chief officials in the process phase were analysed and discussed. The co-operative interaction in policy formulation and the steps in the policy formulation were analysed and discussed. Also the analysis was conducted on the delegation of authority to chief officials by the political office-bearers as well as the role of political office-bearers and chief officials in the approval of executive policy. An evaluation of the rendering of - 11 - housing services at Phola park informal settlement as well as the evaluation of housing services as an output phase in policy formulation were analysed and discussed. And lastly, the analysis of the impact of existing legislation or policy on housing services was conducted. The findings of the study were provided and discussed and the concluding remarks were provided to whether the problem is real and whether the hypothesis is true and valid. The recommendations of the study were provided to enable Kind Sabata Dalindyebo local municipality to improve the co-operative interaction between municipal political office-bearers and chief officials to improve housing services and to provide better service delivery. KEYWORDS Administration Citizens Co-operative interaction Effectiveness Efficiency Executive functions Governing functions Municipal authority Municipal chief officials Municipal political office-bearers.
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- Date Issued: 2011
An evaluation of the provision of houses in the Eastern Cape at Intsika Yethu local municipality: the case of Joe Slovo informal settlement at Chris Hani District Municipality (for the period 2009-2011)
- Authors: Mbotoloshi, Zukile
- Date: 2011
- Subjects: Local government -- South Africa -- Eastern Cape , Municipal services -- South Africa -- Eastern Cape , Housing -- South Africa -- Eastern Cape , Housing policy -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11637 , http://hdl.handle.net/10353/d1001245 , Local government -- South Africa -- Eastern Cape , Municipal services -- South Africa -- Eastern Cape , Housing -- South Africa -- Eastern Cape , Housing policy -- South Africa -- Eastern Cape
- Description: The research seeks to evaluate the housing service rendering in the Intsika Yethu Local Municipality with special reference to the Joe Slovo informal settlement at Chris Hani District Municipality. The introduction provides the general overview of the study and provides a background to the intention of the research to evaluate the housing services provision in the municipality. The problem statements briefly describe the problem identified in the study and the objectives of the study are set. The theoretical framework is provided and the theories used to evaluate the housing service are discussed which are institutional theory and the system theory. The importance of conducting the research is discussed and the limitations of the study are discussed in the research. Importantly, the study plan directs the researcher in the direction towards the goals of the research. Also the terms used in this study that are not clear were defined to avoid misinterpretation; misunderstanding and confusion of words and terms. The review of the current literature on the theoretical framework and the nature and place of public administration was discussed. The policy process and the nature and place of policy making as well as steps in policymaking were discussed. The nature and place of policy implementation which includes all the functions was discussed in the study. The policy analysis and evaluation as the final step in the policy process including the stages in policy analysis and evaluation i.e. input phase; processing and conversion phase; output phase, impact/effect phase were discussed The legislative framework for rendering of housing services in South Africa was discussed as it influence and affects the housing service rendering in Intsika Yethu Local Municipality. The role of municipal authorities in the rendering of housing services was discussed. The permission to conduct research was received from Intsika Yethu local municipality on the 13 October 2009 from the Municipal Manager. The research design was explained together with research approaches and strategy as qualitative and quantitative. The research methodology with a clear population and sampling for the study as well as the data collection instruments and procedures as questionnaires; literature study and interviews were explained. The ethical considerations are discussed. The data analysis and interpretation was conducted to enable the researcher to identify patterns which are consistent within the data. The theory and techniques for data analysis was discussed to link the theory and data analysis. The demographics of chief officials and political office bearers as respondents include their age; year of service, home language, gender, the academic qualification as well as the different stakeholders were analysed. The housing as essential services in the initiation of policy which the input phase of the Systems theory analysis was conducted and the data on the nature of housing services as output phase were analysed and discussed. The data on the structural problems were analysed and discussed. Also the analysis was conducted on the legislative framework for housing x services. The problems with the rendering of housing services especially administrative enabling problems as a processing phase in the policy process were analysed and discussed. And lastly, the possible solutions to the solving of housing problems were discussed and analysed. The findings of the study were provided and discussed and the concluding remarks were provided to whether the problem is real and whether the hypothesis is true and valid. The recommendations of the study were provided to enable Intsika Yethu Local Municipality to improve the housing service provisioning and ultimately to provide better service delivery.
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- Date Issued: 2011
Evaluating the impact of the devolution of functions in the Department of Sports, Arts and Culture: the case of Umzimvubu Local Municipality (Eastern Cape: 2006-2010)
- Authors: Ntungwa, Celebration
- Date: 2011
- Subjects: Local government -- South Africa -- Eastern Cape , Decentralization in government -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11630 , http://hdl.handle.net/10353/547 , Local government -- South Africa -- Eastern Cape , Decentralization in government -- South Africa -- Eastern Cape
- Description: This study focused on the evaluation of the impact of the devolution of functions from head office to the districts in the Department of Sports , Recreation, Arts and Culture within Umzimvubu municipality since the department implemented the devolution of functions there have been a lot of mixed feelings on the result of the process.The study included intensive analysison the scholarly writings done on devolution delegation delocelization and decentralization.The study is underpinned by the Maslow,s theory of the hierarchy of needsQuantitative and qualitative approaches were employed in the study.The sampling composed on the departmental officials, labour unions councils and recipients of departmental services.Findings of the study pointed out that the devolution of functions was a neccesity in spite of its shortfalls and challenges which could be overcome by the submitted recommendations.
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- Date Issued: 2011
The influence of selected non-governmental organisations (NGOs) on policy-making in the Eastern Cape Amathole District Municipality and the eight local municipalities within the district
- Authors: Aiyegoro, Adeola Ikeoluwa
- Date: 2011
- Subjects: Non-governmental organizations -- South Africa -- Eastern Cape , Municipal government -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , Municipal officials and employees -- South Africa -- Eastern Cape , Policy sciences
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11644 , http://hdl.handle.net/10353/d1001253 , Non-governmental organizations -- South Africa -- Eastern Cape , Municipal government -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , Municipal officials and employees -- South Africa -- Eastern Cape , Policy sciences
- Description: Since 1994, the South African Government embarked on an ambitious Reconstruction and Development Program (RDP) to correct the injustices of the past. One of the major programmes, which the government is implementing within the RDP framework, is the ―Integrated National Electrification Programme‖ (INEP) with the aim to address the electricity backlog by 2012. Recent figures from Statistics SA, indicate substantial progress with regard to access to electricity throughout the country and especially in previously disadvantaged areas. This study is an investigation of the impact of access to free basic electricity (FBE) on the welfare of indigent households in Buffalo City Municipality (BCM). This study aims at better understanding ways in which indigent households use electricity and to what extent access to electricity is improving the level of poverty in the households. Empirical evidences from pro-poor electrification programmes worldwide and especially in Asia suggest that greater access to electricity by poor people leads to economic and social development at both micro and macro levels. This study investigates the impact of electricity on household poverty, with focus on household income, household health and children‘s education. This study used mixed research methods to investigate the research problem. Both quantitative and qualitative data were collected using survey questionnaires, focus group discussions and interviews of key informants.
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- Date Issued: 2011
An assessment of the impact of traditional leaders and ward councillors relations on service delivery: the case of Mnquma local municipality in the Eastern Cape
- Authors: Mkata, Goodwin Pumelele
- Date: 2010
- Subjects: Tribal government -- South Africa -- Eastern Cape , Municipal government -- South Africa -- Eastern Cape , Municipal services -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , Municipal officials and employees -- South Africa -- Eastern Cape , Political leadership -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11625 , http://hdl.handle.net/10353/333 , Tribal government -- South Africa -- Eastern Cape , Municipal government -- South Africa -- Eastern Cape , Municipal services -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , Municipal officials and employees -- South Africa -- Eastern Cape , Political leadership -- South Africa -- Eastern Cape
- Description: The aim of the study was to assess the impact of traditional leaders and ward councillors‟ roles on service delivery in Mnquma Local Municipality. Not much research has been conducted in this field. The researcher wanted to ascertain the extent of conflict between traditional leaders and ward councillors in providing services to the communities and provide mechanisms to harness these. In this study relevant literature and legislative frameworks were reviewed. From the literature review, it was evident that service delivery is essential to the communities, and as such, municipalities have a critical role to play. The data collection instruments used, were questionnaires and interviews. In order to achieve the objectives, questionnaires were distributed to the participants and interviews were conducted. After analysing the data, the researcher formulated conclusions and from those conclusions, some recommendations were made.
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- Date Issued: 2010
Assessing challenges of corruption in the Eastern Cape Department of Education
- Authors: Basopu, Price Mike
- Date: 2010
- Subjects: Corruption -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , Education, Higher -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11618 , http://hdl.handle.net/10353/383 , Corruption -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , Education, Higher -- South Africa -- Eastern Cape
- Description: In the new dispensation, there are many challenges, especially concerning corruption. In this regard, the Eastern Cape is viewed as the most affected province, with the Department of Education identified as culprit number one engaging in corrupt activities. There are a number of contributing factors, as attributed in the study, but most prevalent among these is the vastness of the department, with fewer personnel and less capacity. Challenges of corruption in the Department of Education are perpetrated mainly by the civil servants. This study, researched the challenges of corruption in the Department of Education in the Eastern Cape, in particular by focusing on both the achievements and the limitations that have been experienced; and indeed, there are still numerous issues to be addressed and accomplished. The research, therefore, has been significant in that it touched on critical issues, such as, the public sector in general, which is corrupt. Misappropriation of public resources and corruption immersed the nation, as a whole, into a greater challenge rather than focusing on service delivery issues. There are situations, within the department, where the majority of senior officials, who may be in possession of valuable information, are always under suspension. In all the financial years the Department of Education existed, it always obtained disclaimer or adverse reports from the Office of Auditor-General (AG), despite numerous attempts and interventions by the AG‟s office and the Provincial Treasury to rectify the situation. There are also serious challenges of leadership crises in the Department of Education, both administratively and politically. During the research, that is, between the 2008 and 2010 financial years, there has been no permanent Head of Department; people were only acting in the capacity. vi Even those seconded from national education, could not finish the designated term, because of pressure mainly from the unions.
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- Date Issued: 2010
Service delivery challenges : King Sabata Dalindyebo local municipality : Mthatha
- Authors: Gwayi, Melwin Sandile
- Date: 2010
- Subjects: Municipal services -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , Economic development projects -- South Africa -- Eastern Cape , Municipal government -- South Africa -- Eastern Cape , King Sabata Dalindyebo Municipality
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8177 , http://hdl.handle.net/10948/1541 , Municipal services -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , Economic development projects -- South Africa -- Eastern Cape , Municipal government -- South Africa -- Eastern Cape , King Sabata Dalindyebo Municipality
- Description: This study aims to achieve the following four research objectives: - To investigate the challenges that led to the KSDLM experiencing poor municipal service delivery, and its constraints to effective implementation of the IDP. - To develop and propose effective strategies for the continuous improvement of service delivery and good governance in KSDLM with specific reference to the town of Mthatha. - To reveal counterproductive variances between legislation and governance instruments crafted by the municipality which may, as a result of misinterpretation, result in distortions in carrying out the Constitutional mandate. - To work towards achieving conclusive findings to assist political office-bearers at national and provincial sphere to formulate legislation to promote the local government’s effectiveness and efficiency.
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- Date Issued: 2010
The role of traditional leadership in governance and rural development: a case study of the Mpumalanga traditional authority
- Authors: George, Khanyisa
- Date: 2010
- Subjects: Leadership -- South Africa -- Eastern Cape , Community leadership -- South Africa -- Eastern Cape , Chiefdoms -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9038 , http://hdl.handle.net/10948/1575 , Leadership -- South Africa -- Eastern Cape , Community leadership -- South Africa -- Eastern Cape , Chiefdoms -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape
- Description: This study examines how well the Mgwalana Traditional Authority (MTA) is performing its role of governing and developing its area and the municipal area of Nkonkobe in the Province of the Eastern Cape. The Chief of the MTA is one of the 2400 traditional leaders in South Africa who are responsible for giving leadership and development services to approximately 16 million people living in the rural areas. This study tries to find answers to two research questions: 1) What role does the Mgwalana traditional council play in governance and development? 2) Has the South African government managed to add traditional leadership to the local government structures? The study shows that the MTA is finding it difficult to do much socio-economic development because the Nkonkobe Local Municipality considers governance and development as its own role, and the traditional leadership is supposed to join only in customary and cultural activities. The research concludes that these two bodies could move out of the cross-road if they were to follow the Traditional Leadership and Governance Framework Act, 2003 (Act 41 of 2003), and if the municipality were to work with local stakeholders, including the MTA, to achieve the goals for local government laid down in section 152 of the Constitution of the Republic of South Africa, 1996.
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- Date Issued: 2010
A GIS assessment of development and land use change in the coastal zone of the Ndlambe and Ngqushwa local municipalities, Eastern Cape, South Africa
- Authors: Palmer, Bronwyn Jane
- Date: 2009
- Subjects: Ndlambe Municipality , Ngqushwa Municipality , Local government -- South Africa -- Eastern Cape , Coastal zone management -- South Africa -- Eastern Cape , Geographic information systems -- South Africa -- Eastern Cape , Land use -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:4836 , http://hdl.handle.net/10962/d1005511 , Ndlambe Municipality , Ngqushwa Municipality , Local government -- South Africa -- Eastern Cape , Coastal zone management -- South Africa -- Eastern Cape , Geographic information systems -- South Africa -- Eastern Cape , Land use -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape
- Description: The coastal zone accommodates some of the most diverse ecosystems in the world and offers a wide range of ecosystem goods and services; consequently it has become a focal point of human development. People are attracted to the coast because of access to resources, favourable climate, aesthetic appeal and potential for recreational activities. As pressure for utilisation and development increases, so does the need to manage the coastal system more effectively. This research focuses on the coastal zone of the Ndlambe and Ngqushwa local municipalities in the Eastern Cape, South Africa, which are physically and environmentally similar, yet have distinct demographic and socio-economic differences. The research integrates information using GIS, from three time epochs, to determine where development and land use change is occurring. The Ndlambe Local Municipality displays high levels of formal development, while the Ngqushwa Local Municipality exhibits little formal development. These differences in development and land use are related to economic, social and legislative ‘drivers’ based on an adapted Driver-Pressure-State- Impact-Response model. The model identifies that development and land use changes lead to increased pressure on the natural system, which in turn leads to shifts in the natural state of the coastal zone, resulting in adverse impacts on the coastal zone. Changes in the natural functioning of the coastal zone highlight the need for a response in terms of changes in legislation governing coastal management and spatial planning. This research concludes that pressure for development in the coastal zone within the research site is beginning to increase and will adversely affect the coastal zone if not managed effectively. These two local municipalities have the opportunity to move forward and develop in such a way that allows for conservation and sound management of the coastal zone, which will ensure long-term sustainability within the coastal zones of the Ndlambe and Ngqushwa local municipalities
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- Date Issued: 2009
An evaluation of the ward committee system as a mechanism for enhancing service delivery in Nkonkobe Local Municipality : a case study of Middledrift
- Authors: Pule, Banguxolo
- Date: 2009
- Subjects: Municipal government -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , Citizens' advisory committees -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8231 , http://hdl.handle.net/10948/857 , Municipal government -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , Citizens' advisory committees -- South Africa -- Eastern Cape
- Description: The South African local sphere of government has been mandated to provide a developmental and accountable local government and to ensure provision of services to communities in a sustainable manner. As a key developmental agent, local government is obliged by the Constitution of the Republic of South Africa 1996 to develop a culture of municipal governance that encourage and create conditions for the local community to participate in the affairs of the municipality. In this regard, ward committees have been introduced to municipalities as community structures to play a critical role in linking and informing the municipalities about the needs, aspirations and problems of their communities. In adherence to national legislation, such as the Local Government: Municipal Structures Act 117 (Act117 of 1998) and the Local Government: Municipal Systems Act 2000 (Act 32 of 2000) Nkonkobe Local Municipality established advisory structures in the form of ward committees throughout its area of jurisdiction to advise the municipal council on any matter within the council’s competence. As a representative structure of the community the ward committee is expected to serve as a link between the council and the community and for this purpose articulates community needs and aspirations to better the living standards of the community. Despite the stated objectives of ward committees, the Middledrift area has been identified by Nkonkobe Local Municipality IDP: 2007-2012 as the poorest area in Nkonkobe municipality with backlogs in infrastructure and service delivery. This study evaluates the extent at which the Middledrift ward committee (Ward 16) is enhancing service delivery in its area of jurisdiction.
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- Date Issued: 2009
The effectiveness of traditional leaders in the development of the rural Eastern Cape
- Authors: Kewana, Nonzaliseko Gladys
- Date: 2009
- Subjects: Local government -- South Africa -- Eastern Cape , Tribal government -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape , Political leadership -- South Africa
- Language: English
- Type: Thesis , Masters , M Soc Sc (Dev)
- Identifier: vital:11411 , http://hdl.handle.net/10353/296 , Local government -- South Africa -- Eastern Cape , Tribal government -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape , Political leadership -- South Africa
- Description: Traditional leadership is a contested field in social and political environments. The new, democratic government has created an environment that accommodates the existence of traditional leadership by introducing policies that guide their functioning. The White Paper on Traditional Leadership of 2003 spells out the roles and responsibilities of traditional leaders. This document when used with the Municipal Structures Act 117 of 2003 may minimise the existing tensions between the traditional leaders and the democratically elected councillors. The White Paper on Traditional Leadership of 2003 has been designed accordingly with the Bill of Rights. Equality and prevention of unfair discrimination, has been entrenched in the Bill of Rights of the Republic of South Africa. Traditional leaders, therefore, do have a space in the governance of South Africa. They are expected to participate in development programmes and in promoting service delivery. This study used the method of a case study. It is a qualitative study. Questionnaires and interviews are tools used to collect data. Various observations and findings were made with proposed recommendations. Most important to note is that, the traditional leaders are aware of the White Paper on Traditional Leadership but do not know what to do about it. This reveals that there is a gap between practice and policy. is the recommendation of the study that, the officials from Local Government and Traditional Affairs and those from the municipalities workshop and mentor the traditional leaders as well as the democratically elected councillors. Such a practice could minimise if not eliminate the tensions that result in poor service delivery.
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- Date Issued: 2009
A study of the Amathole District Municipality's settlement plan in the light of the land reform and spatial planning measures
- Authors: Zenzile, Mlamli Lennox
- Date: 2008
- Subjects: Land reform -- South Africa -- Eastern Cape , Land tenure -- South Africa -- Eastern Cape , Land settlement -- Government policy -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , Municipal government -- South Africa -- Eastern Cape , Land use -- Planning -- South Africa , Restitution -- South Africa -- Eastern Cape , Compensation (Law) -- South Africa -- Eastern Cape , Human rights -- South Africa -- Eastern Cape , Right of property -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , LLM
- Identifier: vital:3700 , http://hdl.handle.net/10962/d1003215 , Land reform -- South Africa -- Eastern Cape , Land tenure -- South Africa -- Eastern Cape , Land settlement -- Government policy -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , Municipal government -- South Africa -- Eastern Cape , Land use -- Planning -- South Africa , Restitution -- South Africa -- Eastern Cape , Compensation (Law) -- South Africa -- Eastern Cape , Human rights -- South Africa -- Eastern Cape , Right of property -- South Africa -- Eastern Cape
- Description: This study concerns the analysis of policy, and the statutory and regulatory impact of spatial planning on the land reform programme with emphasis on the land reform settlement plan (LSRP) of the Amathole District Municipality (ADM). There is a brief historical overview of the effect of the policy of spatial segregation in both rural and urban areas of the ADM. This study demonstrates, inter alia, the challenges faced by the ADM in both consolidating and physically integrating communities that were hitherto divided across racial lines. The critical question is whether the ADM has the ability to produce a Spatial Development Framework (SDF), which will be responsive to the needs of the region and serve as a catalyst in reversing the physical distortions caused by the land-planning legislation of the apartheid past. The greatest challenge lies in meeting the developmental aspirations of the Development Facilitation Act, 1995, the Local Government: Municipal Systems Act, 2000 and the National Spatial Development Perspective, 2003. Chapter 1 deals with the purpose, research problem and the method of research, as well as the definition of terms used in this research and literature review. Chapter 2 deals with the evolution of central themes of spatial planning and land reform, spatial development plans and integrated development plans (IDPs), the alignment of Amathole SDF and Eastern Cape Spatial Development Plan and the co-ordination of spatial frameworks. Chapter 3 deals with the composition of the ADM and the evolution of the LRSP, as well as land-tenure reform programmes impacting on the Amathole Municipality region. This chapter analyses the settlement plan against spatial planning legislation, the issue of institutional arrangements and mechanisms of consolidated local planning processes. Chapter 5 deals with the thorny issue of participation of traditional leaders in municipal planning and the government’s land-reform programme. Despite the existence of legislation in this regard, implementation seems to pose some difficulties. This chapter also deals with the co-operative governance framework. Chapter 6 is a concluding chapter dealing with the gaps discovered in the Amathole Municipality in the light of existing legislation. Reference to cases is made to demonstrate the challenges confronting the ADM. One notable aspect is the issue of urban-rural dichotomy and how the two worlds are positioned in their competition for the use of space. It is evident from this research that the post-1994 policy and legislative framework and implementation machinery lacks capacity to change the current form of the apartheid city-planning paradigm, something which impacts immensely on the sustainability of the current human-settlement development programmes. Population dynamics in terms of migration are hugely driven by search for employment opportunities and better services. The efficiency and ability of the municipal spatial evelopment frameworks in directing and dictating the identification of development nodes in its juristic boundary informed by the overarching national policy and legislative framework is key in building a better South Africa.
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- Date Issued: 2008