The relationship between work-family conflict, stress and burnout among South African Social Security Agency (SASSA) employees
- Authors: Connie, Silingile Yanga
- Date: 2014
- Subjects: Work family conflict -- Stress , Burn out (Psychology)
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: http://hdl.handle.net/10353/966 , vital:26513 , Work family conflict -- Stress , Burn out (Psychology)
- Description: The aim of this study was to explore the relationship between work-family conflict, stress and burnout among South African Social Security Agency (SASSA) employees. For this purpose data was collected from the SASSA agency offices in Alice, King Williams Town and East London. A sample of 72 agency employees was drawn from the population. Results of the study indicated that the study variables are significantly positively correlated with one another. Work family conflict was found to be significantly positively correlated with stress. Stress was also found to be significantly positively correlated with burnout. A significant positive relationship was also found to exist between work family conflict and burnout. The findings of this study are helpful in the social security agency industry in order to design human resources policies which will reduce turnover of agency employees by reducing stress, work family conflict and burnout among the agency employees.
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- Authors: Connie, Silingile Yanga
- Date: 2014
- Subjects: Work family conflict -- Stress , Burn out (Psychology)
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: http://hdl.handle.net/10353/966 , vital:26513 , Work family conflict -- Stress , Burn out (Psychology)
- Description: The aim of this study was to explore the relationship between work-family conflict, stress and burnout among South African Social Security Agency (SASSA) employees. For this purpose data was collected from the SASSA agency offices in Alice, King Williams Town and East London. A sample of 72 agency employees was drawn from the population. Results of the study indicated that the study variables are significantly positively correlated with one another. Work family conflict was found to be significantly positively correlated with stress. Stress was also found to be significantly positively correlated with burnout. A significant positive relationship was also found to exist between work family conflict and burnout. The findings of this study are helpful in the social security agency industry in order to design human resources policies which will reduce turnover of agency employees by reducing stress, work family conflict and burnout among the agency employees.
- Full Text:
Job stress, burnout and coping strategies of South African police officers
- Authors: Myendeki, Akhona Nangamso
- Date: 2008
- Subjects: Burn out (Psychology) , Stress management , Police -- South Africa , Police -- Job stress , Stress (Psychology) , Job stress
- Language: English
- Type: Thesis , Masters , M Soc Sc (C Psy)
- Identifier: vital:11859 , http://hdl.handle.net/10353/136 , Burn out (Psychology) , Stress management , Police -- South Africa , Police -- Job stress , Stress (Psychology) , Job stress
- Description: The aim of this study was to determine whether coping strategies of police officers help moderate the outcome of burnout resulting from job stress. The nature of the job demands of police officers is such that they may experience high levels of stress. A convenience sample (N = 89: n Males = 58; n Female = 29) of police officers in police stations in the Eastern Cape was surveyed. The Maslach Burnout Inventory – General Survey, Police Stress Inventory and COPE questionnaire were administered. Results for all the participants indicate that when the occupational stressor Lack of Resources occurs police officers implement Avoidance Coping (COPE) as a strategy, which leads to the experience of Exhaustion. Results also indicate that police officers use Active Coping, Cognitive Coping and Turning to Religion as means of moderating the stress-burnout relationship. Results also show that the coping strategy Avoidance Coping, used by male officers lead to Cynicism. When female police officers experience Job Demands and a Lack of Resources they make use of Seeking Emotional Support as a coping strategy. Male police officers were shown to make use of Active Coping as a strategy to regulate the stress-burnout relationship while female police officers implemented Active Coping and Turning to Religion to act as a buffer between job stress and burnout.
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- Authors: Myendeki, Akhona Nangamso
- Date: 2008
- Subjects: Burn out (Psychology) , Stress management , Police -- South Africa , Police -- Job stress , Stress (Psychology) , Job stress
- Language: English
- Type: Thesis , Masters , M Soc Sc (C Psy)
- Identifier: vital:11859 , http://hdl.handle.net/10353/136 , Burn out (Psychology) , Stress management , Police -- South Africa , Police -- Job stress , Stress (Psychology) , Job stress
- Description: The aim of this study was to determine whether coping strategies of police officers help moderate the outcome of burnout resulting from job stress. The nature of the job demands of police officers is such that they may experience high levels of stress. A convenience sample (N = 89: n Males = 58; n Female = 29) of police officers in police stations in the Eastern Cape was surveyed. The Maslach Burnout Inventory – General Survey, Police Stress Inventory and COPE questionnaire were administered. Results for all the participants indicate that when the occupational stressor Lack of Resources occurs police officers implement Avoidance Coping (COPE) as a strategy, which leads to the experience of Exhaustion. Results also indicate that police officers use Active Coping, Cognitive Coping and Turning to Religion as means of moderating the stress-burnout relationship. Results also show that the coping strategy Avoidance Coping, used by male officers lead to Cynicism. When female police officers experience Job Demands and a Lack of Resources they make use of Seeking Emotional Support as a coping strategy. Male police officers were shown to make use of Active Coping as a strategy to regulate the stress-burnout relationship while female police officers implemented Active Coping and Turning to Religion to act as a buffer between job stress and burnout.
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