Ict literacy skills and demographic factors as determinants of electronic resources use among the undergraduate students in the selected universities the Eastern Cape, South Africa
- Olatoye , Oluwayemi IbukunOluwa
- Authors: Olatoye , Oluwayemi IbukunOluwa
- Date: 2019
- Subjects: Electronic information resources
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10353/16176 , vital:40675
- Description: In today’s world, information is the foundation on which every strata in society is built and established. As we are in the jet age, the use of Information Communications Technology (ICT) is sine-qua-non to academic development. It is equally important to acquire skills and build capacity in ICT applications, as well as reflect on the demographic factors that determine the utilization of electronic resources among the undergraduate respondents. ICT has also evolutionalized professionalism in librarianship by providing delivery of appropriate, suitable and value-added information services in digital format. This research, therefore, investigated undergraduate students’ ICT literacy skills and demographic factors as determinants of electronic resources use, with selected tertiary institutions of learning in Eastern Cape South Africa as a case study. The study was premised on the Diffusion of Innovation Theory (DOI), Technology Acceptance Model (TAM) and the Theory of Reasoned Action (TRA) with the aim of appraising undergraduate students’ ICT literacy skills and demographic factors as causative elements of e-resources utilization in designated Eastern Cape universities in South Africa, as well as to unravel the impact of the theories on the adoption of technology and the perceived utilization of the electronic resources. The application of DOI, TAM and TRA theories for this study exemplifies the acceptance and usage of technological innovations by envisioned users in ICT literacy skill and electronic resources research, and these theories formed the theoretical basis to strengthen the study. The specific x objectives of the study are: To ascertain how undergraduate students in selected Higher Education Institutions (HEIs) in the Eastern Cape access e-resources; to determine the level of influence of ICT literacy skills on the use of electronic resources by Undergraduate students in the selected universities; to determine the regularity levels of use and problems encountered in the use of electronic resources by Undergraduate students in the selected universities; to ascertain the contributions of demographic factors on the use of electronic resources by Undergraduate students in the selected universities; and to determine the attitudes and perceptions of undergraduate students towards the use of eresources. The approach of the study was in threefold; one, general discussion regarding ICT literacy skills of the respondents and secondly the demographic factors that determine electronic resources use of undergraduate students in the University of Fort Hare and Rhodes University. Finally, ICT literacy skills and demographic factors were investigated with the applicability of TAM, DOI and TRA theories Specifically, under these theories (TAM, TRA and DOI), TAM and TRA models were used to explain behavioural intention and to envisage user acceptance of technology usage (electronic resources), and to elucidate the correlation between the respondent’s (undergraduate students) perceptions, attitudes, beliefs and ultimately system utilization. DOI was conceptualized in this study as a valued tool for appraising the effect of demographic factors on the utilization of electronic resources among the undergraduate students in their academic pursuit. The major findings of the study specifies that ICT literacy skills and demographic factors determine the use of electronic resources. Hence, it is reasoned in the thesis that ICT xi literacy and demographic factors affects the frequency of electronic resources with those, for instance, who have obtained high ICT literacy skill levels when compared to others who are yet to develop their ICT literacy skills. Further, it has been disclosed elsewhere in the study that in terms of age, the younger undergraduate students (from 21 to 30 years) utilize electronic resources more regularly than their older colleagues (those who are 30 years of age and above).The study was approached with the adoption of the mixed-method research technique. The administration of a total of 377 copies of the questionnaire to undergraduate respondents in the aforementioned HEIs, (out of which 266 copies were returned), was conducted with in-depth interview conversations comprising of ten participants, with six respondents selected in the University of Fort Hare and four respondents from Rhodes University. Data acquired from the study were processed and analyzed with the aid of Statistical Package for Social Science (SPSS) for the quantitative data. In the light of the theoretical frameworks of the study, research results established that the ICT experience of the undergraduate respondents greatly influences their proficiency levels. This hypothesized assertion was subjected to statistical validity test through regression analysis. The result depicts that the p-value is 0.49 (which means that p≤ 0.05), and interprets to mean that the hypothesis is accepted. Also, the findings of this study depicts that the utilization of electronic resources by the respondents is mostly for entertainment purposes (such as viewing online videos, listening to sport commentaries, music and video downloads, e-mail communications, chatting with other people) had the highest rankings from the component matrix analysis which were greater than 0.5. From the forgoing, this is interpreted to mean that the respondents possess excellent proficiency in ICT literacy skills as well as in the use of Microsoft packages. xii Also, in the course of the in-depth research interview, it was discovered that most of the interviewees have excellent proficiency in ICT literacy skills. Generally, gender is an essential element that determines accessibility and e-resource utilization of respondents to electronic resources through the home and from other sources. Furthermore, it was discovered that that language is not a determinant regarding respondents’ accessibility and e-resource utilization from other sources of access to respondents. The analysis of this study revealed that more males, who are within the active e-resource using age bracket of 21 to 30 years old access and utilize electronic resources through the residences than their female counterparts. This age bracket is followed in terms of access and use of e-resources through residences by the respondents that are 20 years and below. A chi-square test of independence was also performed to survey the level of correlation between age and access to E-resources. A small p-value (typically ≤ 0.05) indicates strong evidence against the null hypothesis, so you reject the null hypothesis. A large p-value (> 0.05) shows weak evidence against the null hypothesis, so you reject the null hypothesis i.e. X2 (3, N=53) = 7.82. The Pearson chi-square (p-value) generated was .294, which is construed to mean that it is insignificant. Therefore, the explanation is that age has no influence on access of respondents to electronic resources through cybercafé. In order to make ICT literacy skills more beneficial to the undergraduate students in the selected HEIs, recommendations were made in this study. Firstly, there is a need for mass enlightenment campaigns on the use and benefits of E-resources among undergraduate respondents, the building of capacity of the undergraduate students in the use of electronic resources ICT literacy skill development programmes, need for intervention programmes focusing on the application xiii of some E-resources and software where the students are ranked low. Further, it is recommended that female students need to be encouraged to use E-resources. Also, delivery and empowering of Wi-Fi services, as well as the provision of CD- ROM databases should be considered.
- Full Text:
- Date Issued: 2019
- Authors: Olatoye , Oluwayemi IbukunOluwa
- Date: 2019
- Subjects: Electronic information resources
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10353/16176 , vital:40675
- Description: In today’s world, information is the foundation on which every strata in society is built and established. As we are in the jet age, the use of Information Communications Technology (ICT) is sine-qua-non to academic development. It is equally important to acquire skills and build capacity in ICT applications, as well as reflect on the demographic factors that determine the utilization of electronic resources among the undergraduate respondents. ICT has also evolutionalized professionalism in librarianship by providing delivery of appropriate, suitable and value-added information services in digital format. This research, therefore, investigated undergraduate students’ ICT literacy skills and demographic factors as determinants of electronic resources use, with selected tertiary institutions of learning in Eastern Cape South Africa as a case study. The study was premised on the Diffusion of Innovation Theory (DOI), Technology Acceptance Model (TAM) and the Theory of Reasoned Action (TRA) with the aim of appraising undergraduate students’ ICT literacy skills and demographic factors as causative elements of e-resources utilization in designated Eastern Cape universities in South Africa, as well as to unravel the impact of the theories on the adoption of technology and the perceived utilization of the electronic resources. The application of DOI, TAM and TRA theories for this study exemplifies the acceptance and usage of technological innovations by envisioned users in ICT literacy skill and electronic resources research, and these theories formed the theoretical basis to strengthen the study. The specific x objectives of the study are: To ascertain how undergraduate students in selected Higher Education Institutions (HEIs) in the Eastern Cape access e-resources; to determine the level of influence of ICT literacy skills on the use of electronic resources by Undergraduate students in the selected universities; to determine the regularity levels of use and problems encountered in the use of electronic resources by Undergraduate students in the selected universities; to ascertain the contributions of demographic factors on the use of electronic resources by Undergraduate students in the selected universities; and to determine the attitudes and perceptions of undergraduate students towards the use of eresources. The approach of the study was in threefold; one, general discussion regarding ICT literacy skills of the respondents and secondly the demographic factors that determine electronic resources use of undergraduate students in the University of Fort Hare and Rhodes University. Finally, ICT literacy skills and demographic factors were investigated with the applicability of TAM, DOI and TRA theories Specifically, under these theories (TAM, TRA and DOI), TAM and TRA models were used to explain behavioural intention and to envisage user acceptance of technology usage (electronic resources), and to elucidate the correlation between the respondent’s (undergraduate students) perceptions, attitudes, beliefs and ultimately system utilization. DOI was conceptualized in this study as a valued tool for appraising the effect of demographic factors on the utilization of electronic resources among the undergraduate students in their academic pursuit. The major findings of the study specifies that ICT literacy skills and demographic factors determine the use of electronic resources. Hence, it is reasoned in the thesis that ICT xi literacy and demographic factors affects the frequency of electronic resources with those, for instance, who have obtained high ICT literacy skill levels when compared to others who are yet to develop their ICT literacy skills. Further, it has been disclosed elsewhere in the study that in terms of age, the younger undergraduate students (from 21 to 30 years) utilize electronic resources more regularly than their older colleagues (those who are 30 years of age and above).The study was approached with the adoption of the mixed-method research technique. The administration of a total of 377 copies of the questionnaire to undergraduate respondents in the aforementioned HEIs, (out of which 266 copies were returned), was conducted with in-depth interview conversations comprising of ten participants, with six respondents selected in the University of Fort Hare and four respondents from Rhodes University. Data acquired from the study were processed and analyzed with the aid of Statistical Package for Social Science (SPSS) for the quantitative data. In the light of the theoretical frameworks of the study, research results established that the ICT experience of the undergraduate respondents greatly influences their proficiency levels. This hypothesized assertion was subjected to statistical validity test through regression analysis. The result depicts that the p-value is 0.49 (which means that p≤ 0.05), and interprets to mean that the hypothesis is accepted. Also, the findings of this study depicts that the utilization of electronic resources by the respondents is mostly for entertainment purposes (such as viewing online videos, listening to sport commentaries, music and video downloads, e-mail communications, chatting with other people) had the highest rankings from the component matrix analysis which were greater than 0.5. From the forgoing, this is interpreted to mean that the respondents possess excellent proficiency in ICT literacy skills as well as in the use of Microsoft packages. xii Also, in the course of the in-depth research interview, it was discovered that most of the interviewees have excellent proficiency in ICT literacy skills. Generally, gender is an essential element that determines accessibility and e-resource utilization of respondents to electronic resources through the home and from other sources. Furthermore, it was discovered that that language is not a determinant regarding respondents’ accessibility and e-resource utilization from other sources of access to respondents. The analysis of this study revealed that more males, who are within the active e-resource using age bracket of 21 to 30 years old access and utilize electronic resources through the residences than their female counterparts. This age bracket is followed in terms of access and use of e-resources through residences by the respondents that are 20 years and below. A chi-square test of independence was also performed to survey the level of correlation between age and access to E-resources. A small p-value (typically ≤ 0.05) indicates strong evidence against the null hypothesis, so you reject the null hypothesis. A large p-value (> 0.05) shows weak evidence against the null hypothesis, so you reject the null hypothesis i.e. X2 (3, N=53) = 7.82. The Pearson chi-square (p-value) generated was .294, which is construed to mean that it is insignificant. Therefore, the explanation is that age has no influence on access of respondents to electronic resources through cybercafé. In order to make ICT literacy skills more beneficial to the undergraduate students in the selected HEIs, recommendations were made in this study. Firstly, there is a need for mass enlightenment campaigns on the use and benefits of E-resources among undergraduate respondents, the building of capacity of the undergraduate students in the use of electronic resources ICT literacy skill development programmes, need for intervention programmes focusing on the application xiii of some E-resources and software where the students are ranked low. Further, it is recommended that female students need to be encouraged to use E-resources. Also, delivery and empowering of Wi-Fi services, as well as the provision of CD- ROM databases should be considered.
- Full Text:
- Date Issued: 2019
Access to information by high school learners in selected schools in the Fort Beaufort Education District, Eastern Cape Province
- Oyediran- Tidings,Stella Olubukunmi, Nekhwevha, F H
- Authors: Oyediran- Tidings,Stella Olubukunmi , Nekhwevha, F H
- Date: 2017
- Subjects: Information resources -- South Africa -- Eastern Cape Information services -- South Africa -- Eastern Cape nformation technology -- South Africa -- Eastern Cape -- Information services Information literacy -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10353/2094 , vital:27608
- Description: The level of access to educational information is pertinent to the attainment of quality education by learners. Librarians play a key role in facilitating access to such information. Access to educational information equips the possessor with the power of knowledge to assert their rights under any right regime, and a right to education cannot be fully exercised without corresponding access to educational information. Set in the Fort Beaufort Education District of the Eastern Cape Province of South Africa, this study evaluates the level of access to educational information as an enabler of quality education. Research revealed that despite the acclaimed educational improvement in South Africa, the quality of education in many black constituencies and provinces remains low. Therefore, the objectives of this study include inter alia an investigation of the educational information needs of high school learners in the Fort Beaufort Education District, the educational information available and accessible to them, how the learners access information, the services and technologies accessible to the learners, challenges confronting their access and means of improving learners’ access to educational information in the district and by extension in South Africa.
- Full Text:
- Date Issued: 2017
- Authors: Oyediran- Tidings,Stella Olubukunmi , Nekhwevha, F H
- Date: 2017
- Subjects: Information resources -- South Africa -- Eastern Cape Information services -- South Africa -- Eastern Cape nformation technology -- South Africa -- Eastern Cape -- Information services Information literacy -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10353/2094 , vital:27608
- Description: The level of access to educational information is pertinent to the attainment of quality education by learners. Librarians play a key role in facilitating access to such information. Access to educational information equips the possessor with the power of knowledge to assert their rights under any right regime, and a right to education cannot be fully exercised without corresponding access to educational information. Set in the Fort Beaufort Education District of the Eastern Cape Province of South Africa, this study evaluates the level of access to educational information as an enabler of quality education. Research revealed that despite the acclaimed educational improvement in South Africa, the quality of education in many black constituencies and provinces remains low. Therefore, the objectives of this study include inter alia an investigation of the educational information needs of high school learners in the Fort Beaufort Education District, the educational information available and accessible to them, how the learners access information, the services and technologies accessible to the learners, challenges confronting their access and means of improving learners’ access to educational information in the district and by extension in South Africa.
- Full Text:
- Date Issued: 2017
Knowledge retention strategies in selected Southern Africa public broadcasting corporations
- Authors: Dewah, Peterson
- Date: 2012
- Subjects: Knowledge management , Intellectual capital -- Management , Employee retention , Broadcasting -- South Africa , Broadcasting -- Zimbabwe , Broadcasting -- Botswana
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:11572 , http://hdl.handle.net/10353/438 , Knowledge management , Intellectual capital -- Management , Employee retention , Broadcasting -- South Africa , Broadcasting -- Zimbabwe , Broadcasting -- Botswana
- Description: Knowledge is now regarded as the most important resource surpassing other resources like land and capital. It is a foregone conclusion that knowledge flows out of organizations through various ways such as resignations, retirement and death yet, it does not seem as if organizations are employing strategies to retain such a vital component of production and service delivery. This study investigated the knowledge retention strategies in three Southern Africa Development Community (SADC) public broadcasting organizations of the South African Broadcasting Corporation in South African (SABC), the Department of Broadcasting Services (DBS) in Botswana and the Zimbabwe Broadcasting Corporation (ZBC) in Zimbabwe. The aim of this study was to establish how knowledge is captured and retained at such organizations. The objectives of the study were; to find out the types of strategies the three broadcasting organizations employ to capture and retain knowledge; establish how the three broadcasting organizational cultures enable knowledge acquisition, transfer, sharing and retention; establish the role of ICTs as tools and enablers of knowledge retention, creation, transfer and sharing in the three broadcasting organizations; and to propose recommendations on the best strategies for retention of knowledge in the three public broadcasting organizations as well as suggest areas for further and future research. v The study used the survey method and employed the triangulation design for data gathering. Data were collected from three SADC public broadcasting organizations. The population sample comprised 240 professional staff including 38 managers from different sections of the broadcasting organizations. The researcher collected data by administering a questionnaire to staff, interviews with managers and observations. Documentary analysis was also conducted in order to supplement data and fill in gaps. The researcher was mainly interested in gathering data that would give a comprehensive picture about knowledge retention methods in broadcasting organizations. There were four main findings. First, knowledge management as a relatively new concept and practice has not yet been properly embraced in the public broadcasting organization system in order to capture and retain knowledge that is acquired and generated in the organizations. There are no measures put in place in the organizations to retain the knowledge to ensure that once those who hold vital tacit knowledge are gone, the knowledge may still be available and accessible. Second, the study established that the respective organizational cultures impede on organizational knowledge retention. The study established that there was no culture of knowledge sharing. It also emerged that employees were not free to share their knowledge because of government regulations, prevailing political contexts, mistrust and general lack of incentive to share knowledge. Third, the study established that the organizations have no strategies or systems in place to capture the experts‟ knowledge or the knowledge of experienced staff and vi those approaching retiring age. The Human Resources Departments hold exit interviews that cover issues purely to do with why the person is leaving the organization instead of recording the work experiences and expertise of the departing employees. Fourth, the study revealed that the public broadcasting organizations still lag behind in collaborative and communicative technologies that facilitate knowledge transfer and sharing of tacit knowledge but retention of knowledge generally. The study also found that, some of the organizations studied did not have internet connectivity and websites were not yet functional, which hampered acquisition and sharing of knowledge for retention purposes. The importance of this study is that it has made a contribution and provided literature on knowledge retention strategies for public broadcasting corporations as part of knowledge management practice. On the basis of these findings the study recommended the following: appointment of knowledge management officers, establishment of Communities of Practice, encouraging knowledge sharing between employees, introduction of joint programmes with other broadcasting organizations by managers and their supervision of mentoring programmes; organizations to facilitate acquisition of information and communication technologies that enable knowledge management
- Full Text:
- Date Issued: 2012
- Authors: Dewah, Peterson
- Date: 2012
- Subjects: Knowledge management , Intellectual capital -- Management , Employee retention , Broadcasting -- South Africa , Broadcasting -- Zimbabwe , Broadcasting -- Botswana
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:11572 , http://hdl.handle.net/10353/438 , Knowledge management , Intellectual capital -- Management , Employee retention , Broadcasting -- South Africa , Broadcasting -- Zimbabwe , Broadcasting -- Botswana
- Description: Knowledge is now regarded as the most important resource surpassing other resources like land and capital. It is a foregone conclusion that knowledge flows out of organizations through various ways such as resignations, retirement and death yet, it does not seem as if organizations are employing strategies to retain such a vital component of production and service delivery. This study investigated the knowledge retention strategies in three Southern Africa Development Community (SADC) public broadcasting organizations of the South African Broadcasting Corporation in South African (SABC), the Department of Broadcasting Services (DBS) in Botswana and the Zimbabwe Broadcasting Corporation (ZBC) in Zimbabwe. The aim of this study was to establish how knowledge is captured and retained at such organizations. The objectives of the study were; to find out the types of strategies the three broadcasting organizations employ to capture and retain knowledge; establish how the three broadcasting organizational cultures enable knowledge acquisition, transfer, sharing and retention; establish the role of ICTs as tools and enablers of knowledge retention, creation, transfer and sharing in the three broadcasting organizations; and to propose recommendations on the best strategies for retention of knowledge in the three public broadcasting organizations as well as suggest areas for further and future research. v The study used the survey method and employed the triangulation design for data gathering. Data were collected from three SADC public broadcasting organizations. The population sample comprised 240 professional staff including 38 managers from different sections of the broadcasting organizations. The researcher collected data by administering a questionnaire to staff, interviews with managers and observations. Documentary analysis was also conducted in order to supplement data and fill in gaps. The researcher was mainly interested in gathering data that would give a comprehensive picture about knowledge retention methods in broadcasting organizations. There were four main findings. First, knowledge management as a relatively new concept and practice has not yet been properly embraced in the public broadcasting organization system in order to capture and retain knowledge that is acquired and generated in the organizations. There are no measures put in place in the organizations to retain the knowledge to ensure that once those who hold vital tacit knowledge are gone, the knowledge may still be available and accessible. Second, the study established that the respective organizational cultures impede on organizational knowledge retention. The study established that there was no culture of knowledge sharing. It also emerged that employees were not free to share their knowledge because of government regulations, prevailing political contexts, mistrust and general lack of incentive to share knowledge. Third, the study established that the organizations have no strategies or systems in place to capture the experts‟ knowledge or the knowledge of experienced staff and vi those approaching retiring age. The Human Resources Departments hold exit interviews that cover issues purely to do with why the person is leaving the organization instead of recording the work experiences and expertise of the departing employees. Fourth, the study revealed that the public broadcasting organizations still lag behind in collaborative and communicative technologies that facilitate knowledge transfer and sharing of tacit knowledge but retention of knowledge generally. The study also found that, some of the organizations studied did not have internet connectivity and websites were not yet functional, which hampered acquisition and sharing of knowledge for retention purposes. The importance of this study is that it has made a contribution and provided literature on knowledge retention strategies for public broadcasting corporations as part of knowledge management practice. On the basis of these findings the study recommended the following: appointment of knowledge management officers, establishment of Communities of Practice, encouraging knowledge sharing between employees, introduction of joint programmes with other broadcasting organizations by managers and their supervision of mentoring programmes; organizations to facilitate acquisition of information and communication technologies that enable knowledge management
- Full Text:
- Date Issued: 2012
- «
- ‹
- 1
- ›
- »