A systems approach to project implementation within the public sector towards formulating a framework for project evaluation
- Authors: Greyling, Een Lange
- Date: 2012
- Subjects: Project management -- South Africa , Corporations, Government -- South Africa , Construction industry -- South Africa
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9721 , http://hdl.handle.net/10948/d1021223
- Description: The procurement process, from the demand formulation to the final delivery of a public building to the end-user, is defined by the government in terms of procedures and policies to be followed, which is based to be ineffective and inefficient where the process as a whole from a client-value perpective, is flawed. Presently, the National Department of Public Works(NDPW) as a governmental administration is deemed to be a controlling institution and cost centre rather than a service provider. This mind-set is reflected by the inability of government project implementing agencies such as the NDPW to deliver projects successfully in terms of cost, time, and quality whilst failing to meet the government's socio economic objectives to create employment opportunities, stimulate economic growth, and transfer skills to the previously disadvantaged through black economic empowerment (BEE) initiatives. Client satisfaction has widely been recognised by researchers as one of the key challenges for quality improvement in the construction industry. It is a vital factor in the development and management of the construction process, as well in the creation of efficient organisation-client relationship. In addition, client satisfaction is deemed to be a catalyst for client retention which is a success strategy for any organisation. This thesis is primarily concerned with project performance and service delivery by the NDPW as a government project implementing agency that involves an integrated approach that considers the entire supply chain of a construction project. The success or failure of a project is is not the effect of a single variable, or factor, but a set of variables interacting with each other to produce the final result. An extensive review of related literature that entails the analysis of publications related to the projectimplementation and construction project management realm was deemed necessary to formulate a clear understanding of the complexities of implementing projjects within the public sector. The use of systems thinking as the nucleus of the multi-methodological approach to this research was to assist in ascertaining the primary causes of the problem situation and to clarify the process of project implementation as a sub-system within the greater system of the construction industry. The success of projects depends as much on the client as it does on the implementing agencies, project managers (PMs), consultants, contractors and the suppliers of materials.
- Full Text:
- Date Issued: 2012
- Authors: Greyling, Een Lange
- Date: 2012
- Subjects: Project management -- South Africa , Corporations, Government -- South Africa , Construction industry -- South Africa
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9721 , http://hdl.handle.net/10948/d1021223
- Description: The procurement process, from the demand formulation to the final delivery of a public building to the end-user, is defined by the government in terms of procedures and policies to be followed, which is based to be ineffective and inefficient where the process as a whole from a client-value perpective, is flawed. Presently, the National Department of Public Works(NDPW) as a governmental administration is deemed to be a controlling institution and cost centre rather than a service provider. This mind-set is reflected by the inability of government project implementing agencies such as the NDPW to deliver projects successfully in terms of cost, time, and quality whilst failing to meet the government's socio economic objectives to create employment opportunities, stimulate economic growth, and transfer skills to the previously disadvantaged through black economic empowerment (BEE) initiatives. Client satisfaction has widely been recognised by researchers as one of the key challenges for quality improvement in the construction industry. It is a vital factor in the development and management of the construction process, as well in the creation of efficient organisation-client relationship. In addition, client satisfaction is deemed to be a catalyst for client retention which is a success strategy for any organisation. This thesis is primarily concerned with project performance and service delivery by the NDPW as a government project implementing agency that involves an integrated approach that considers the entire supply chain of a construction project. The success or failure of a project is is not the effect of a single variable, or factor, but a set of variables interacting with each other to produce the final result. An extensive review of related literature that entails the analysis of publications related to the projectimplementation and construction project management realm was deemed necessary to formulate a clear understanding of the complexities of implementing projjects within the public sector. The use of systems thinking as the nucleus of the multi-methodological approach to this research was to assist in ascertaining the primary causes of the problem situation and to clarify the process of project implementation as a sub-system within the greater system of the construction industry. The success of projects depends as much on the client as it does on the implementing agencies, project managers (PMs), consultants, contractors and the suppliers of materials.
- Full Text:
- Date Issued: 2012
Measuring the competitiveness of small, medium and micro enterprice contractors through the use of the register of contractors
- Gasa, Zanele Bridgette Nompumelelo
- Authors: Gasa, Zanele Bridgette Nompumelelo
- Date: 2012
- Subjects: Construction industry -- South Africa , Construction contracts -- South Africa
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9699 , http://hdl.handle.net/10948/d1014325
- Description: This research focuses on and summarises the methodology followed to demonstrate that the South African construction industry can use the Construction Registers Service, in particular the Register of Contractors, as a tool to measure the competitiveness of Small, Micro and Medium Enterprises (SMMEs). The Register of Contractors (RoC) was developed by the Construction Industry Development Board (cidb) in terms of the Construction Industry Development Board (cidb) Act 38 of 2000. As a tool, it was designed to offer a basis for sustainable constructor development, growth, improved delivery, performance and sustainable empowerment. It was also developed to be used by the construction industry to, inter alia, and provide statistical data which would enable the construction industry to better understand the contracting capacity in South Africa. Beyond providing the statistical data, the register of contractors was meant to be enhanced with functionalities that would measure the growth and performance of contractors as they apply business practices that improve their value offering to the construction industry as a whole. This research looks at how this tool can be used by the construction industry to measure the competitiveness of the contractors within the selected grades, with the intent of demonstrating the overall value of the RoC as a tool. The research undertaken looks at how the use of the RoC can measure the competitiveness of a targeted group of small contractors. The research limits itself to the entry levels of contractors registered with the cidb between grades 2 and 5 with a view to establish a benchmark for contractor competitiveness within those bands. The research further proves the correlation between contractor capability and the ‘ability’ to be competitive in growing their value proposition and businesses. The unit of study for the purposes of this research is at firm level drawing from a reflection on who is an active participant in the South African construction industry particularly as it pertains to the smaller contractors within the targeted group elucidated above. The focus of the research is on the efficacy of the RoC as a tool that identifies the areas needing targeted development to support SMMEs and the subsequent demonstration of improved business processes within that sector. The qualitative research methodology was followed through this study as its nature was such that there was no requirement to rely only entirely on statistics or numbers due to the articulated problem there needed to be a qualitative enquiry into data needed which would adequately land to a significant synthesis on the responses and arrive at suitable solutions to the identified problem. The qualitative research methodology followed by this study was used to gain insight into the construction SMMEs’ attitudes towards the sector within which they trade, their behaviours, their value systems [to the extent where this was possible], their concerns, their motivations and aspirations. All of these, the study concluded that they inform the business decisions which the SMMEs make. How structured information was collected and analysed provided a synthesis of themes and aided in extracting meaning. The main findings of the research were that there is no shared understanding within the local construction industry of what contractor competitiveness is and to what extent it would benefit both the industry and the SMME sector. As a result of this competitiveness could not be measured and there was no clarity as to what tools of measure could be used to forecast the capabilities of the industry. This research was focused on exploring how the RoC can be used to measure improved capability and competitiveness on the part of SMME contractors. The implications of these findings are that there would now be improved and measurable competitiveness allowing the contractors to bid for work both within their provincial regions but also outside of their geographical location and to measure their growth as they achieve higher grading statuses within the register of contractors (RoC). The efficacy of contractor development programmes would also improve as they go beyond enhancing contractor capacity but also include competence improvements, training for business acumen, improved capability and innovation. The conclusion is that South Africa’s construction industry could achieve sustainable development and growth as a result of SMME contractors whose competitiveness would have been measured through the use of the RoC tool. The main recommendation is that there be a clear understanding of competitiveness and what its benefits to the South African construction industry are whilst at the same time the RoC is acknowledged as the tool embedded with functionalities able to measure this competitiveness amongst graded contractors. The RoC would allow construction clients to not only measure contractor competitiveness but also that they may have an improved ability to measure the direct impacts of contractor development interventions. , Lolucubungulo lugxile ekubhekeni izimo ezinqala ngaphakathi komkhakha wezokwakha. Lubuka igalelo losonkontilaka abasebancane kulomkhakha ekuzithuthukiseni kanti futhi nemizamo eyenziwe uHulumeni endimeni edlalwe uhlu olushicilwelwe iBhodi yomkhakha wezokwakha (i-cidb). Umbhali walolucubungulo ukholelwa ekutheni loluhlu lungasetshenziswa hhayi kuphela ekuthuthikiseni ononkontilaka kodwa futhi ekwenzeni ukuthi bakhule kulo lona loluhlu baze bakwazi ukuthola amathuba angcono emisebenzi. Uhlu ekukhulunywa ngalo lapha lwashicilelwa i-cidb ngomgomo womthetho kaHulumeni we-Act 38 of 2000. Luyithuluzi elenzelwe ukuba likhulise umkhakha wezokwakha, lithuthukise osomabhizinisi abasebancane, likhuthaze imigomo efanelekile ekwakheni (improved delivery). Enye injongo yokushicilela lelithuluzi kwakuwukwenzela ukuthi kwaziwe inani labo osonkontilaka, ubulili babo nokuthi bagxile-phi ngokwezindawo zokusebenza. Konke loku kwakufanele ukuze uHulumeni kanye nabanye abaqashi bazi ukuthi uma kusikelwana ngemisebenzi bangaki na ononkontilaka abazokwazi ukufeza izidingo zemiphakathi esiphila kuyo? Lolucubungulo luzobheka ithuluzi elasungulwa umkhakha wokwakha ekutheni lingakwazi na ukudlondlobalisa osonkontilaka abasafufusa phakathi kwalemikhakha (grades) ababekwe kuyo? Kuzobhekwa futhi ubugugu balo lona lelithuluzi. Akuzoqxilwa kubo bonke osonkontilaka, kodwa kulabo abasabancane ngokwamabhizinisi abo ababekwe emazingeni kusukela ku-2 kuya ku-5 ngokoshicilelo le-cidb. Kuzobhekwa amakhono abo labosonkontilaka, kubhekwe futhi izinkomba ezingabadlondlobalisa ngokwamabhizinisi. Okunye okuhloswe yilolucubungulo ukubheka ukuthi umkhakha wezokwakha uyakwazi na ukukhiqiza amathuba anele isikhathi eside kwenzelwa osonkotilaka belu nokuthi uyakwazi na ukuqhubeka wakhe amathuba azokhuthaza ukukhula kwabo. Ekugcineni okufanele kufezwe yilolucubungulo wukuthi uhlu olushicilelwe losonkontilaka lungasiza ekukhuthazeni udlondlobalo losonkontilaka abancane.
- Full Text:
- Date Issued: 2012
- Authors: Gasa, Zanele Bridgette Nompumelelo
- Date: 2012
- Subjects: Construction industry -- South Africa , Construction contracts -- South Africa
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9699 , http://hdl.handle.net/10948/d1014325
- Description: This research focuses on and summarises the methodology followed to demonstrate that the South African construction industry can use the Construction Registers Service, in particular the Register of Contractors, as a tool to measure the competitiveness of Small, Micro and Medium Enterprises (SMMEs). The Register of Contractors (RoC) was developed by the Construction Industry Development Board (cidb) in terms of the Construction Industry Development Board (cidb) Act 38 of 2000. As a tool, it was designed to offer a basis for sustainable constructor development, growth, improved delivery, performance and sustainable empowerment. It was also developed to be used by the construction industry to, inter alia, and provide statistical data which would enable the construction industry to better understand the contracting capacity in South Africa. Beyond providing the statistical data, the register of contractors was meant to be enhanced with functionalities that would measure the growth and performance of contractors as they apply business practices that improve their value offering to the construction industry as a whole. This research looks at how this tool can be used by the construction industry to measure the competitiveness of the contractors within the selected grades, with the intent of demonstrating the overall value of the RoC as a tool. The research undertaken looks at how the use of the RoC can measure the competitiveness of a targeted group of small contractors. The research limits itself to the entry levels of contractors registered with the cidb between grades 2 and 5 with a view to establish a benchmark for contractor competitiveness within those bands. The research further proves the correlation between contractor capability and the ‘ability’ to be competitive in growing their value proposition and businesses. The unit of study for the purposes of this research is at firm level drawing from a reflection on who is an active participant in the South African construction industry particularly as it pertains to the smaller contractors within the targeted group elucidated above. The focus of the research is on the efficacy of the RoC as a tool that identifies the areas needing targeted development to support SMMEs and the subsequent demonstration of improved business processes within that sector. The qualitative research methodology was followed through this study as its nature was such that there was no requirement to rely only entirely on statistics or numbers due to the articulated problem there needed to be a qualitative enquiry into data needed which would adequately land to a significant synthesis on the responses and arrive at suitable solutions to the identified problem. The qualitative research methodology followed by this study was used to gain insight into the construction SMMEs’ attitudes towards the sector within which they trade, their behaviours, their value systems [to the extent where this was possible], their concerns, their motivations and aspirations. All of these, the study concluded that they inform the business decisions which the SMMEs make. How structured information was collected and analysed provided a synthesis of themes and aided in extracting meaning. The main findings of the research were that there is no shared understanding within the local construction industry of what contractor competitiveness is and to what extent it would benefit both the industry and the SMME sector. As a result of this competitiveness could not be measured and there was no clarity as to what tools of measure could be used to forecast the capabilities of the industry. This research was focused on exploring how the RoC can be used to measure improved capability and competitiveness on the part of SMME contractors. The implications of these findings are that there would now be improved and measurable competitiveness allowing the contractors to bid for work both within their provincial regions but also outside of their geographical location and to measure their growth as they achieve higher grading statuses within the register of contractors (RoC). The efficacy of contractor development programmes would also improve as they go beyond enhancing contractor capacity but also include competence improvements, training for business acumen, improved capability and innovation. The conclusion is that South Africa’s construction industry could achieve sustainable development and growth as a result of SMME contractors whose competitiveness would have been measured through the use of the RoC tool. The main recommendation is that there be a clear understanding of competitiveness and what its benefits to the South African construction industry are whilst at the same time the RoC is acknowledged as the tool embedded with functionalities able to measure this competitiveness amongst graded contractors. The RoC would allow construction clients to not only measure contractor competitiveness but also that they may have an improved ability to measure the direct impacts of contractor development interventions. , Lolucubungulo lugxile ekubhekeni izimo ezinqala ngaphakathi komkhakha wezokwakha. Lubuka igalelo losonkontilaka abasebancane kulomkhakha ekuzithuthukiseni kanti futhi nemizamo eyenziwe uHulumeni endimeni edlalwe uhlu olushicilwelwe iBhodi yomkhakha wezokwakha (i-cidb). Umbhali walolucubungulo ukholelwa ekutheni loluhlu lungasetshenziswa hhayi kuphela ekuthuthikiseni ononkontilaka kodwa futhi ekwenzeni ukuthi bakhule kulo lona loluhlu baze bakwazi ukuthola amathuba angcono emisebenzi. Uhlu ekukhulunywa ngalo lapha lwashicilelwa i-cidb ngomgomo womthetho kaHulumeni we-Act 38 of 2000. Luyithuluzi elenzelwe ukuba likhulise umkhakha wezokwakha, lithuthukise osomabhizinisi abasebancane, likhuthaze imigomo efanelekile ekwakheni (improved delivery). Enye injongo yokushicilela lelithuluzi kwakuwukwenzela ukuthi kwaziwe inani labo osonkontilaka, ubulili babo nokuthi bagxile-phi ngokwezindawo zokusebenza. Konke loku kwakufanele ukuze uHulumeni kanye nabanye abaqashi bazi ukuthi uma kusikelwana ngemisebenzi bangaki na ononkontilaka abazokwazi ukufeza izidingo zemiphakathi esiphila kuyo? Lolucubungulo luzobheka ithuluzi elasungulwa umkhakha wokwakha ekutheni lingakwazi na ukudlondlobalisa osonkontilaka abasafufusa phakathi kwalemikhakha (grades) ababekwe kuyo? Kuzobhekwa futhi ubugugu balo lona lelithuluzi. Akuzoqxilwa kubo bonke osonkontilaka, kodwa kulabo abasabancane ngokwamabhizinisi abo ababekwe emazingeni kusukela ku-2 kuya ku-5 ngokoshicilelo le-cidb. Kuzobhekwa amakhono abo labosonkontilaka, kubhekwe futhi izinkomba ezingabadlondlobalisa ngokwamabhizinisi. Okunye okuhloswe yilolucubungulo ukubheka ukuthi umkhakha wezokwakha uyakwazi na ukukhiqiza amathuba anele isikhathi eside kwenzelwa osonkotilaka belu nokuthi uyakwazi na ukuqhubeka wakhe amathuba azokhuthaza ukukhula kwabo. Ekugcineni okufanele kufezwe yilolucubungulo wukuthi uhlu olushicilelwe losonkontilaka lungasiza ekukhuthazeni udlondlobalo losonkontilaka abancane.
- Full Text:
- Date Issued: 2012
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